Znajdź tanie loty do Stanów Zjednoczonych

Plusy: "The crew"
Minusy: "Old seats Poor entertainment"

Plusy: "The pilot is the best one I’ve ever flown with. There was not even a slightest bump when we landed!"

Plusy: "Tooth paste and brush that airline gives out is amazing. Food is delicious"

Plusy: "Flat bed, updated aircraft."
Minusy: "Virgin Atlantic is still much better. From offering pajamas to organizing boarding. SVO was disorganized, both international flights NYC and Düsseldorf were boarding from the same gate pocket (22 and 21) at the same time. Ski priority members had to fight the way to check in."

Plusy: "No comments"
Minusy: "No comments"

Minusy: "The crew was polite, very comforting, and smooth flight ,"

Plusy: "Nice gifts for the kids Crue was super nice."
Minusy: "Plane seats keep getting smaller it sucks. Getting to the point I don't want to fly."

Plusy: "Perfect"
Minusy: "Perfect"

Plusy: "Nothing"
Minusy: "Everything"

Plusy: "The crew was attentive and well organized."
Minusy: "Embarking and disembarking the aircraft in Moscow. That's just how the airport is though."

Plusy: "Aeroflot Kapitalne wszystko!!!"

Plusy: "Good airline and good service"

Plusy: "the food was delicious and the flight was smooth, the crew was friendly"
Minusy: "navigation for the tv was extremely difficult. They also took a long time to pick up al the food trays on this flight"

Plusy: "Понравился вежливый персонал при посадке на рейс"
Minusy: "За 9 с половиной часов мало давали воды. Первый раз предложили напитки и воду через 2 часа после вылета, и сразу же горячий обед, где тоже были чай/кофе. После этого около 5-6 часов ничего не предлагали, и почти за полтора часа до приземления в спешке предложили воду, напитки и второй горячий обед, в котором предлагалась паста с курицей или паста с сырным соусом и грибами. Я выбрала второе, на деле никакого сыра там не было, соус был как чистый майонез, только горячий, и грибов было два маленьких кусочка по сантиметру каждый. На вкус это были просто горячие макароны с майонезом. Да и зелень в салате уже была темная. Полтора месяца назад на рейсе Нью-Йорк - Москва еда была вкусная, да и до этого никогда претензий не было, в этот раз одни неприятные впечатления"

Minusy: "It was 1hr and 30 minutes delayed not for technical issues not for weather not for traffic just they said we are waiting an other passenger That is why I missed my New York to Boston flight that guy he didn’t miss his flight but I missed because aeroflot had a stupit customer service"

Plusy: "Crew was nice very polite and helpful that is why excellent rating. Comfort was as good as that can be in economy class, very good food and decent entertainment."
Minusy: "Boarding was a bit inconvenient as the plane was not at the gate and bus ride was used to access plane."

Plusy: "Nothing"
Minusy: "Worst service, disgusting food, no organization, pettiness with measuring the size of a carry on (including the wheels) at JFK and charging $100 for international standard sized bags (less than 21.5 inches), racist behavior from the flight attendants against anyone who is not Russian, little to no communication with passengers, flight attendants started arguing with people for no reason"

Minusy: "Food was awful"

Minusy: "Excellent!!!"

Plusy: "Service and hospitality"

Minusy: "Never got the chance to fly. My initial flight to this destination was cancelled. Wasted too much of my time."

Minusy: "Вторая еда была очень странной. Непонятные равиоли со шпинатом"

Plusy: "Was really happy"

Minusy: "The best teams ever!"

Plusy: "The crew is wonderful and attentive. The food is very good for an airline."
Minusy: "My luggage did not make the flight because of my connecting flight's delay. This is the second time this has happened with aeroflot unfortunately."

Plusy: "Great Food, Great Service, Great Entertainment options"

Plusy: "All the board crew were very friendly and attentive"
Minusy: "The main dishes were not good at all, bland, did not eat it. Salad was bland, with ice."

Plusy: "The seats are comfortable even in the economy class. Plus we got slippers so I could kick my boots off."
Minusy: "For whatever reason we got bused to the plane. The bus went for couple of miles around the airport before we got to the plane. Then we had to walk to the plane in the rain. This is very unusual event, as I fly often this route and this is the first time it occured."

Plusy: "Free wine in econom class Dinners and supper Free headphones included"
Minusy: "The seats are still cramped"

Plusy: "The female flight attendants are all stunning in their bright orange uniform."
Minusy: "The planes are very tight. Ever since they updated their aircraft they added one or two rows and planes became so narrow! On the way to Moscow we didn't have an entertainment because they monitors didn't work for 30% of the plane. On the way back they delayed the flight for 5 hours because they plane had technical issues and they were changing it. We missed our connection from NY to Miami and since it was a separate ticket I lost those tickets. They didn't update us while we were waiting what's going on. A few times they would announce boarding on the electronic tableau, people would line up and wait for 40 minutes. The staff would just look and say nothing or smile and say "we don't know why you are standing, I didn't tell you to line up!" We had a special meal on the flight. They gave you exactly the same food twice. I was just laughing but other people who had special meals were really upset. If someone asked they would probably say "it's your problem that you don't want to eat like the rest lol! Next time when booking a flight I'll pay more but have a normal experience and not the torture "Russian style""

Plusy: "nice food, great service"
Minusy: "boarding by bus and stairs; beverages could be colder; snack items selection for purchase could be bigger"

Minusy: "2nd meal didn't have a non-diary menu selection."

Minusy: "Horrible customer service"

Plusy: "The flight itself was nearly perfect. The pilots are the first class. My only complaint was during the food service. The food service was a bit unorganized. They'll give you a dinner plate with a desert, but the tea or coffee would be served half an hour later. So, you're just sitting there with your piece of pie in hand waiting for a tea."
Minusy: "That is NOT an airline (Aeroflot's) fault but a JFK's one. We weren't given a permission to land for over an hour, so the flight was late."

Plusy: "Great, Friendly Staff. The in-flight movie/TV options were great. Very comfortable, quick, and efficient"
Minusy: "No vegan meal option. The in-flight entertainment computer was slow, wouldn't charge my phone through USB, and the headphones were broken."

Plusy: "Liked the food and on board service. Modern fleet and modern features"
Minusy: "2 hour delay. Moscow terminal too small for numbers of passengers in transit. Boarding process chaotic"

Plusy: "The service and the crew were amazing. The cabin crew were incredibly caring and kind. Thank you for such such an outstanding experience and genuine care."
Minusy: "I couldn't even think of anything that could be better. Everything was excellent!"

Minusy: "Stewardesses"

Minusy: "My suitcase was left behind in Moscow. Will call to pick it up or deliver it in 1-2 days"

Plusy: "Great food, stuff and free movies"
Minusy: "None"

Minusy: "Podczas startu krople wody kapały mi na głowę"

Minusy: "The flight attendant seemed to have been bothered by the fact that she had to tend to my boyfriend and I. Any simple question we had may it had been what was on the menu for lunch or a simple request for ice in our drink; we received with a rude tone. When our plane was about to land I had my eyes closed because I had been traveling for 24 hours and was still very tired and she (Olga, I believe her name was) yelled saying "MIS, WAKE UP AND OPEN YOUR WINDOW!" this was by far the WORST flight experience I have ever had. I suggest this particular flight attendant reconsiders her career choice because customer service does not fit her. It is safe to say that I will NEVER fly Aeroflot again. And will be spreading the word to my colleagues and friends as I too am in the travel business and know how important it is to feel comfortable and safe when traveling abroad."

Plusy: "Staff, entertainment, food. All was great"

Plusy: "Friendly crews."
Minusy: "The entertainment was not working well. could not watch movies. Food is not the best. Seats are comfortable, but could be spacious."

Minusy: "Space between rows is nothing for average man, it was very uncomfortable"

Plusy: "The flight and service was great as usual. The TV not working made the flight boring as there was no entertainment and the fact that the flight was super packed made it so I couldnt get comfy."

Plusy: "No time-wasting connections and good service."
Minusy: "Airport procedures at JFK tend to take too much time."

Plusy: "Huge delay. We had a toddler and weren't offered the seats behind the wall, which is for people with kids. There weren't even people with kids sitting at those seats. Next time will fly with finnair."

Plusy: "The flight was prompt and the boarding was very efficient"
Minusy: "In a 9 hour flight they past by only twice to offer cold drinks and did not hold any water bottles. flight attendits did not speak any English and were very hard to conunicate with. Thet were not gracious and pretty unpleasant. The drinks the handed out were flat. The kosher food was still frosen when they handed it out (frozen chicken salad!! Yuck!!) We did not understand a word the pilot said."

"Flight from Chicago to Los Angeles was terrible On my ticket said economy plus which that is what I paid for but didn’t get a seat As economy plus"

Plusy: "Fuck Kayak for stealing my money and not allowing me to fly. I hope you lose all your business and force to shutdown."
Minusy: "Kayak are nothing but fraud. Pure fraud. Took my money and I didn’t get the chance to travel."

Plusy: "No complaints."

Plusy: "I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines."

Plusy: "Crew was amazing, flight was on time, and entertainment was available."

Minusy: "They seats were cramped and didn’t have a lot of cushion. The BBQ chicken lunch was not good. There needed to be more frequent water available"

Plusy: "The crew was nice and the food was good."
Minusy: "More entertainment options"

Plusy: "Plenty of room on this flight. The plane was about half full."
Minusy: "Everyone's breakfast was supposed to be an "egg and bacon" flavored wrap of some sort, but there was absolutely no egg or bacon flavor associated with it. The flavor of bacon is very distinctive. This thing's flavor and texture suggested some sort of very tasteless doughy material, with certainly nothing tasting like egg or bacon inside of it. Ugh."

Plusy: "Check in at the airport gate was handled professionally."
Minusy: "Bought our seats 2 months in advance. One day before flight, saw our assigned seats were changed, someone had our original seats 31G/H, and we were put in 48C/D. Could not get any assistance to correct the situation until we were at the gate and by that time no comparable seats were available. Also, my husband spilled his drink; one of the attendants said he was too busy to help with cleanup. Fortunately, another attendant came over after my husband went to the galley to again ask for assistance."

Minusy: "SAS is a train wreck. everything they told us was misinformation from the first delay (there were 5 delays, one each hour, before they cancelled) The whole time they would not allow ticket changes while we watched available flights take off for 5 hours. We had no say in the rebooking - they just said wait you will get an email. The SAS workers need to be trained - how about putting up a sign that says "this line for parking vouchers ony'ly" when 300 people are lined up for assistance."

Plusy: "On time."
Minusy: "The cabin crew was detached, and curt."

Plusy: "Flight left on time, plane was clean, the entertainment was good, and the food was good. The crew in this flight were polite and responsive."

Plusy: "A lot of leg room"
Minusy: "No snack served before dinner, no choice of dinner food. over see flight and the only food is dinner??? My laggage had priority tag but got out last and in resolt of it I missed the connecting flight to Boston!!! Damaged laggage"

Minusy: "Old screens and poor movies selection, tight leg space, not really offered much to drink."

Minusy: "Flight delayed, had to take 2 other flights to get to the final destination. Arrived at 9pm instead of 2pm."

Minusy: "Tried to call sas , no phone answered after 730 in Copenhagen, forced to buy my own ticket to leave early am as their incompetent sas transfer desk couldn’t find me a flight in am yet I was able on kayak.com. They refused to pay for it."

Minusy: "I had requested an aisle seat and on both flights to and from Stockholm and Chicago had to sit on the very last row in the middle seat between 2 people who seemed to exceed the "weight allowance" that seem so important now when you flight unless you spend a lot a money on the ticket and it then becomes irrelevant !!"

Plusy: "Scandinavian hospitality showed through all the way. Kind, sharp, attractive staff, prompt service."
Minusy: "Space is always going to be something I don't like. Meanwhile most of the plane in 1st class sits wide open. Expand business class."

Minusy: "since all tickets and passports are checked in advance and do not need to be scanned again when boarding, they really should start boarding from the back of the aircraft (after all the business, first-class, and priority folks) because it would really speed things up the main meal was good, but the snack was much smaller compared to my flight from Chicago to Stockholm"

Plusy: "I was very comfortable in the new seats, I did not have to recline or move for over eight hours"
Minusy: "still there is not enough legroom for tall persons"

Plusy: "Highly efficient, no problems at all."
Minusy: "I wouldn't mind a complimentary wine with dinner - other good airlines like to offer me a white wine with my chicken but here you have to pay for it.... Other than that I was happy with my travel!"

Plusy: "Cannot think of anything."
Minusy: "I am a road warrior and my job requires me to travel 100% of the time around the world. This was the first international flight I've been on where even small snacks such as peanuts or pretzels are for purchase only. Plus the flight attendants seem to be disorganized and in rush. I will never use SAS again."

Minusy: "Got delayed 13-hours in an airport with no SAS staff present to communicate anything to all of the passengers. We were not accommodated with hotel vouchers or provided with alternative travel options to our final destinations and missed flights. SAS did not cancel the flight after the first 4-hours of delay which is illegal by EU Standards. None of us were able to leave the airport as we were not told any information about potential flight departure times and it would have been $2000 to re-book with a different airline. No answers were given by SAS over the phone and their staff seemed unaware of any problems."

Minusy: "The seat next to me was open and they moved someone over next to me."

Plusy: "The movie selection"
Minusy: "To be boarded and wait for more than 45 minutes inside the plane for a second pilot."

Minusy: "This is my first international flight that didn't include complimentary beverages. No free wine or alcohol, and only ONE complimentary beverage on the entire 9 hour flight! They only came around ONCE with the beverage cart! (and this was like an hour and a half before they served dinner, which didn't include a drink). They also only came around and offered water ONCE on the flight. Normally this would be every 1-2 hours. Also, the flight was delayed by about 2 hours, and they didn't make an announcement until we were about an hour late. Thankfully, I was getting updates from Kayak, or else I wouldn't have even known we were delayed."

Plusy: "Legroom"

Plusy: "Clean plane, decent food"

Plusy: "My flight was more pleasant from Stockholm to Chicago because I was able to purchase an upgrade to Plus."

Plusy: "The crew and the flight and the booking etc. is all very good and easy. I greatly trust and enjoy SAS"
Minusy: "The crew and the flight and the booking etc. is all very good and easy. I greatly trust and enjoy SAS The one hour wait in line directly to get in at the gate is a bit odd, to board the plane. For me the seats are about 2 inches short and legroom and I just don't have space for my legs"

Plusy: "The boarding process worked well."
Minusy: "The crew didn't seem to care much. The entertainment systems didn't really work and the response was simply deal with it. The food was terrible. The crew did not handle the passengers at all as they were up consistently and taking stuff out of the overhead containers."

Plusy: "Space between rows of seats was excellent"
Minusy: "No options in menu. No free wine, beer and other spirits."

Plusy: "Everything was good"
Minusy: "Everything was good"

Plusy: "Great food, smooth trip"
Minusy: "Could use bigger movie selection"

Plusy: "There was enough space for your legs, there were blankets and pillows which is nice for a long flight. The individual entertainment screen is preferable for a long flight, so you can watch a movie of your own choice."
Minusy: "There were two diner options, chicken or cod, and I was just given the cod without having an option to choose."

Minusy: "SAS does not even offer wine with the meal, you have to pay for it. Additionally they have the strange policy that they give drinks at frost, that is ALL drinks, including the meal drinks, and then comes the meal about half an hour later. The do not offer ANY drinks with the meal."

Plusy: "One of the best we've experienced--very comfortable very spacious seats , The crew is very attentive and accommodating. We were fed three times and was offered beverages frequently."
Minusy: "NONE"

Plusy: "Much roomier than united"

Plusy: "Was upgraded to business class"

Plusy: "They checked my mobility scooter at the plane door, put it underneath and brought it back up to the plane door in Chicago. WHAT service!"
Minusy: "I did NOT like the fact that this was NOT true in Copenhagen. I checked my mobility scooter at the plane door, they put it underneath, but was met by a man who said he was going to take me to pick up the scooter (in the baggage claims area--after I was promised in Chicago that it would be at the plane door when I arrived in Copenhagen). Made me get in an enlarged golf cart, and took me to the "transfer area" -- where I had to get into a wheel chair -- for the rest of the journey to the baggage claim area. Then he stood there waiting for a tip that was to NEVER come!"

Plusy: "Entertainment system is very good - like 100 movies on demand even games available."
Minusy: "Economy seats had little leg room; weren't offered a choice of entrees Make sure you call ahead if you need vegetarian meals."

Plusy: "Your entertainment and SAS TV as well as landscape camera were great. Your pilots did a great job with getting us home extra fast inspire of boarding delay. I liked the crew a little more on tbd way to Sweden than on the way to Chicaho"
Minusy: "Boarding was a little strange. Not sure why the gate stayed closed up until boarding time so passengers had to stand in line until actual boarding instead of being able to sit and relax. Also not sure why we weren't permitted to check in online like previous."

Plusy: "The food is great, the flight attendants are great, and the flight is comfortable."
Minusy: "There is little legroom unless you are in first class."

Plusy: "I requested a gluten free meal and was happy with it."
Minusy: "leg room was a bit tight"

Plusy: "Comfortable seating in PLUS"

Minusy: "The flight didn't even exist because of a strike and neither kayak nor SAS informed us the flight was canceled, so we found out after we got to the airport."

Minusy: "The crew could ask people who does not have a rush connecting schedule to stay at seat and let those who has a rough schedule to get off first. UA did this, but SAS did not."

Plusy: "Everything was great! And it got better because of all the amenities we had because of the delay :)"

Plusy: "The seats were comfy and the food was good. Air temperature was pleasant, not too war, or cold."
Minusy: "Was no offered water during the flight. We had a bottle of water in the seat pocket but at no point during the flight were we offered additional water. I saw people get up and ask for some but when the flight is 9 hours you would think they would come by once or twice offering some. Other airlines do this and I love it. I was so thirsty when getting off the flight that I downed 2 bottles of water at the airport. They also didn't offer complimentary alcohol. Other international flights offer an alcoholic drink with your meal free of charge and I appreciate that. I have a bit of anxiety when I fly and that helps take the edge off. I was really disappointed in this. Heck, Air Berlin comes around and refills your wine glass multiple times."

Plusy: "Better"

"Bardzo uprzejma załoga"

"Załoga ściga o maski choć mam orzeczenie z sądu, że nie muszę nosić. To jest dopiero chore!"

Plusy: "Punktualność"
Minusy: "Jest ok polecam"

Plusy: "Punktualność"
Minusy: "Jest ok polecam"

Plusy: "Quick Check in"
Minusy: "The crew were not nice. They dont even pick up garbage during the 9 hour flight. They give you a gallon of water in a huge bottle without a glass and you are on your own."

Minusy: "The TVs didn’t work even thought the steward ESS restarted them ."

Minusy: "The option to be able to drink enough water."

Plusy: "Nothing to like"
Minusy: "This Iwa’s very bad experience. Never again will use LOT"

Minusy: "Never again"

Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"

Plusy: "All is excellent"

Plusy: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Minusy: "Food could have been better."

Plusy: "good"
Minusy: "improve list of movies"

Minusy: "Not allowing babies in first class. Couldn’t sleep with the baby crying."

Plusy: "sympatyczna załoga"
Minusy: "miło by było, gdyby walizka "priority" faktycznie wyjeżdżała jako jedna z pierwszych... nie mówiąc o tym, że odebrałam walizkę lekko obtłuczoną"

Plusy: "Obsluga Litewskiej zalogi obslugujacej lot w business i premium"

Plusy: "Crew was great, the airplane was big with a leg room!!!"

Minusy: "They lost my bag!"

Minusy: "Zamiast bezpośrednio lecieć do Tel Avivu, poleciał najpierw do Warszawy aby dobrać pasażerów. Lot wydłużył się o ok. 2 godziny."

Minusy: "Zdecydowanie za mała ilość jedzenia,jak na lot który trwał prawie 12 godzin...Brakowało przekąsek...Na śniadanie makaron,z sosem beszamelowym?Zbyt "obiadowo",Jak na posiłek na start...Pieczywo,wędlina,jogurcik,może jajecznica...bylyby lepszym rozwiazaniem.Ale,i tak nie ma co narzekać..."

Plusy: "We landed in Minsk and then got back to WAW with not reason given after 7h witong and flight time"

Plusy: "It was Ok."

Minusy: "Punktualność"

Plusy: "Nic"
Minusy: "Samolot z Warszawy był opóźniony i mimo zapewnień załogi,samolot w Warszawie nie poczekał na pasażerów i odleciał.wstyd i żenada"

Plusy: "Mila i szybka odprawa"
Minusy: "Samolot był opóźniony o ponad godzinę,jednak panie w Katowicach zapewniały,ze kolejny samolot z Warszawy poczeka- miałam jeden bilet łączony. Samolot nie poczekał,a panie w Warszawie były bardzo zdziwione o co pasażerom chodzi.podeszlismy 2 minuty po zamknięciu bramek.samolot odleciał.zenada"

Plusy: "było opóźnienie i nie podobało mi się to"
Minusy: "punktualność"

Minusy: "Samolot mały mało miejsca na nogi"

Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."

Minusy: "Punktualność"

Minusy: "Posiłek"

Plusy: "Opóźnienie bez ważnej przyczyny ponad 1h"

Plusy: "Przemiła obsługa dwoiła się i troiła żeby podróż upłynęła pasażerom w komfortowych warunkach. Pyszne jedzenie do wyboru na pokładzie. W czasie podróży bogaty wybór filmów, w tym kilka nowości."

Minusy: "2 godziny opóźnienia na trasie trwającej 2 godziny."

Plusy: "Crew as great! Good seats and good entertainment"
Minusy: "Cleaner bathrooms"

Minusy: "Po ostatnich doświadczeniach z LOT Polish Airlines chyba nie będę korzystał z tych linii. Jakość obsługi bardzo przeciętna, a cent jak azjatyckich i bliskowschodnich linii lotniczych."

Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."

Minusy: "Lot jak zwykle opóźniony"

Plusy: "Czysto"

Minusy: "Ponad 1h opóźnienia"

Plusy: "Profesjonalny personel pokladowy"
Minusy: "Brak informacji o spodziewanym opóźnieniu na gate. Obsługa bagażu na Okęciu to kpina, po 20 minutach czekania informacja że potrzebują jeszcze co najmniej 30!!!"

Plusy: "Nic"
Minusy: "Opóźnienie"

Minusy: "Tragiczna jakość samolotu, tragiczny serwis z Rumunii"

Plusy: "Dużo miejsca na nogi"
Minusy: "Bagaż zagubiony"

Plusy: "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Minusy: "I wish there was a kid meal option"

Minusy: "W trakcie prawie czterogodzinnego lotu, operator - LOT - nie zapewnił darmowego posiłku (poza kawą/herbatą i wodą oraz małym wafelkiem), choć cena biletu nie była niska. W dużym samolocie i przy przednich trzech czy czterech rzędach klasy quasi business, toaleta z przodu samolotu była przeznaczona tylko dla pasażerów podróżujących tą klasą. Nie wiem, dokąd zmierza PLL LOT, ale nie jest to dobry kierunek. Odprawa opóźniona, lot również."

Plusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"
Minusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"

Plusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT"
Minusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT. Obsluga moze zaoferowac tylko wode.."

Plusy: "Movie selection was good"
Minusy: "The boarding was very slow."

Minusy: "The flight was delayed over 3 hours and there was no communication at all. Our questions were ignored."

Plusy: "Great price for a one way ticket to NYC Modern and comfortable Boeing 787 Dreamliner Courteous crew"
Minusy: "Little more organized boarding area Not sufficient new movie titles but it was OK"

"food was awful and were told if food is left then you will get it else good luck and so we stayed hungry. seats were uncomfortable and actually hurt my back. so much for first class"

Minusy: "It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen."

Plusy: "sporo miejsca na nogi"
Minusy: "możliwość wyboru posiłków"

Plusy: "Crew was caring and attentive to plane cleanliness. Smiling, friendly, yet, fully professional."
Minusy: "Company plays games with attractive low fares but extra charges for seating and luggage"

Plusy: "The entertainment choices were good. The hot meal was very good."
Minusy: "We would have appreciated water being served between the meals; it was a very long time with nothing.The cold meal was just ok. We paid extra for our seats and were very disappointed at being stuck in the middle where it is difficult to move or get up. It would have been nice to be able to actually"

Plusy: "The seats do recline, more space than Delta or United"

Plusy: "The people on the plane were super nice and the flight was nice as well. the price was cheaper than many others."
Minusy: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific African destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. That rule rule is unfair and racist. Now that I am back, I have a bag missing. Wow!"

Minusy: "I had to pay to check the first piece of luggage 85€ one way. I was not inform of that when I bough the ticket and I could have chosen a different airline If I had considered that expense. The first piece used to be free intercontinental flights but now it varies depending on the company. I find difficult to find this information when buying and it makes a great difference in the final price you pay. I found strange flight attendants having a very loud conversation in a very quiet flight where most of the people were sleeping."

Plusy: "I loved how the entertainment was complimentary and there was a wide selection of movies, TV shows and music. I’m used to having one or maybe two movies to choose from but TAP has an entire movie library on the back of each seat. I watched 3 new releases on my 7.5 hour flight. The food was also tasty and I technically had two meals. Great job, TAP!"
Minusy: "The only thing that could be improved is the boarding process in the Lisbon airport. The boarding time for the flight was one hour before takeoff and the gate area was too small to hold the total number of people taking the flight. We also didn’t board until 30 min before the flight so passengers were waiting in one big crowd because it was impossible to find a seat or to even form clear lines for boarding."

Plusy: "Ciepły posiłek na pokładzie, dobre winko"
Minusy: "Opóźnienia."

Plusy: "Odprawa"
Minusy: "Duwersyfikacja miejsc w samolocie / płowa rzędów do 12 wygodniejsze oraz z większymi odstępami miedzy rzędami, propozycja zmiany miejsc w tej samej klasie ( economy) za dodatkową dopłatą jest słabym rozwiązaniem - po tym doświadczeniu nie będę polecał podróży liniami TAP"

Minusy: "The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me"

Plusy: "Great lie flat seat. Nice FAs."
Minusy: "Food was not that great for intl C"

Plusy: "nothing."
Minusy: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Plusy: "In flight meal was one of the best I have ever had."
Minusy: "Could not choose when to start a movie. If you wanted to watch one, you had to turn it on from the beginning or you would start in the middle. Plane could have been cooler as well."

Plusy: "Movies"
Minusy: "Food"

Plusy: "I was on a 7 hour flight and the TAP airline service was very good. I had requested a vegan meal and they were able to accommodate me with no problem. Also they had a great selection of movies."
Minusy: "I didn’t like that all the soap dispensers in both bathrooms were empty the whole flight. But good thing for the wet naps they offered and antibacterial I had in my purse."

Minusy: "Though the weather was fine - no excuse - the 7 hours delay! the fact that instead of landing in Newark (my original reservation), we landed in JFK! VERY INCONVENIENT AND AN EXTRA EXPENSE! The fact that in Lisbon airport I had to wait more than one hour to reach the help desk and then plead to receive a voucher for refreshment (left Madeira on an early flight, no breakfast on that flight, the flight to NY delayed till 5 PM!). I chose TAP because it was the most direct way to reach Madeira - but the delays on both flights were more than unfortunate - it was simply poor service."

Plusy: "Flight was great"
Minusy: "Had to pay extra for my only bag! Didn’t know it wasn’t in the coat of the ticket"

Minusy: "The flight attendants didn't come around with anything to drink, except with meals. All international flights I have been on offer multiple drinks through the flight. They charged $80 for a suitcase. This was not a discounted ticket."

Minusy: "was delayed 2 hours"

Plusy: "Friendly and kind captain and crew"
Minusy: "I was very very sick, so after the 3 hours delay I asked to stay in Lisbon and be sending next day to continue my journey home ... Surprisingly TAP told me that they could pay the hotel in Newark, but not in Lisbon.. Go figure! Called TAP Customer Service 4 times, 2 from Lisbon 2 from Newark... all cases more than 1 hour wait... AND THEY NEVER EVER ANSWERED!?!?!"

Minusy: "1) I tried several times while traveling but was unable to figure out how to choose a vegetarian option for the flight. When I called customer service, after a long hold time, the woman I finally spoke to told me it was too late to order vegetarian and refused to help me. I have never flown another airline (Air India, Turkish Air, United, American, China Southern, etc., etc.) that did not make this easy to choose during booking or check-in and that did not already have a standard ovo-lacto vegetarian option on the regular menu. Vegetarians practice for all sorts of reasons, including religion and health needs. It's unacceptable to make it so difficult to meet your meal needs while trapped on a plane for nine hours. 2) The check-in agent did not know the rule about all remaining seats being opened for passenger choice three hours before booking and insisted we had to pay to get aisle seats despite one of us having a health problem necessitating her standing up and walking every 45 minutes. Then another agent told us we couldn't choose seats for free for our Porto to Newark flight when we check in for our Madrid-Porto flight because it wasn't technically three hours before the Porto-Newark departure. But how were we supposed to choose seats for the Porto-Newark flight three hours in advance if we are in an airplane flying to Porto at that time? This makes no sense. Seats should be opened for every leg of a same-day journey at the same time. The agents were unhelpful and unsympathetic. 3) This was an old plane without options to choose a film or show to watch. Instead, passengers could flip through a few channels and hope to find something of interest that was already playing -- there was no way to begin a film or show from the beginning if you landed on it in the middle of its running time. I cannot recommend TAP Portugal to any of my friends, family, or colleagues after this experience."

Minusy: "I was told that I can check in my luggage free of charge. So I bought some wine and checked in for the connection flights. They charged 35 euros and to final destination 75 euros. I tried to watch some movies and they had only one English channel. I couldn’t believe that kind of shitty system still exists. I don’t recommend it."

Minusy: "I have traveled to and from Portugal in TAP for many years and never ever did I have to pay for a checked bag till this year. It is totally a robbery to be charging people for 1 checked bag of only 50lbs. not only is it ridiculous but robbery. You charge a lot of money for the flights as it is and to go and charge people to check a bag on an international flight is insane. It is to bad I have to fly back with you because I will not be flying with you ever again after this I will take my money elsewhere. Also you need to let people know that they are being charged for luggage when the are booking their flight because when I booked my flight nowhere did it say I had to pay for my luggage. It already was rediculous that we are only aloud 1 50lb bag checked and now you want people to pay for it too? Pretty soon you minus well have people just get on a plane naked!!"

Plusy: "Left on time, arrived early. Food and snacks were good. Very attentive crew."
Minusy: "Can't think of anything."

Plusy: "I like the flight per se and the crew attention"
Minusy: "The boarding process. It was slow, disorganized, didn't take off on time and some people were rude including the searching process that I enter voluntarily because nobody directed me. I when you schedule a flight you should try to take off on time because it can be disruptive for everyone. And when you sell discount tickets at least say you are going to charge 45 dollars for the bag... i wouldn't purchase any discount offer"

Minusy: "I was told at the check in that my bags are NOT paid for...when I booked the tickets on line there was no mention of any additional charges, or option to purchase baggage"

Plusy: "Employees are very nice."

Plusy: "since it was an older plane maybe it had more leg room"
Minusy: "poor quality video and sound for watching movies on long flight attendants were brusque and ignored most passengers(except the ones with special meals) we were on connecting flight with little time in between to grab water or snack - so we sat on this flight for over two hours before we got any refreshments. Some passengers got refills before we got one. Poor execution. we had to check two bags on connecting flight (which we didn't have to do before) and it cost us time and money. Also they lost the two bags - got several days after we got back from trip huge line at immigration - we waited almost two hours will not travel on TAP again"

Plusy: "Good movie selection. Kind staff."
Minusy: "Attendants did not check on us for about four hours, and it was not a red-eye. So, a snack or drink would have been noce."

Plusy: "Time in the air was fine, efficient once we arrived in Newark and bags arrived fairly quickly. Check-in counter in Lisbon were a little tricky to find (around the corner with no signs posted...) but it was efficient."
Minusy: "The boarding process was ridiculous. Went through security and then a second security screening at the gate when everything was gone through for a lot more than random folks. Then getting on a bus to board the flight instead of a jetway? I thought TAP was Portugal's national airline and had priority space at Lisbon..apparently not. No soap in the bathrooms on the plane! Ran out of diet soda (and we weren't at the back of the plane). On the way over, the flight attendants gave us conflicting instructions about our toddle sons's ability to sleep on the floor or on our laps. The entertainment system didn't work."

Plusy: "So accommodating!! Top of the line!"

Plusy: "The food in Economy was way better than usual U.S. airline food. Ground staff in Newark were helpful in retrieving a book I left on the plane. Captain had the seat belt sign off early and turned it back on late in descent which allowed people to visit the restrooms. Video entertainment was good."
Minusy: "Captain should have made more P.A. announcements during the coast in over Cape Cod to point out areas of interest"

Plusy: "Attendants were great throughout. Prompt takeoff. Food was good; drink service even better! Best movie selection I've seen on commercial planes. Seat was comfy. I enjoyed the flight very much and will always consider flying with TAP."

Plusy: "Center aisle seat was comfortable and pnethy of room for my carryon overhead and underseat."
Minusy: "I would like to see all TAP planes come with a standard entertainment option on the headrest in front of you with the advanced menu option of movies, games, radio, etc. and ensure all headphone jacks are operational. (Thisnflight the screen was messed up...not something you want to look at for 8 hours. ) I couldn't eat half the food because the salad wasn't anything but cabbage and a tomato and the corn and meat dish was cold and weird. I don't know what the dessert was but I got it down. I think the sandwich I got before landing was pesto and mayonnaise but I'm not sure. I didn't get much of it down before gagging. I wish when booking a flight you were given the menu or you could choose early in the flight and then be served. I bet it would cut down on wasted food and money."

Plusy: "The crew is always professional and keeps you informed of what changes there are."

Plusy: "The seats were comfortable and already stocked with a pillow and blanket for all. we each had a personal screen stocked with movies, music, games and flight info. at no additional cost and that was great for passing the time during a long flight from Lisbon to NY. The crew was the best part, so pleasant and helpful and professional. We were instructed to close the shades and were allowed to sleep and woken up for the custom form and the great meal which had the option of soda or wine, etc. at no additional cost. The quality of the food was impressive and the salad even came with a packet of real Portuguese olive oil and vinegar. When appropriate we all had to open the shades and drinks were served again and later a small snack of a sandwich and a juice were given all in perfect timing."

Plusy: "The seats were very comfortable and there was a n extensive selection of great movies to choose from."
Minusy: "There were 2 screaming children in the row next to me. The parents did not handle themselves well. On the brightside, the crew did everything they could to help better the situation."

Minusy: "I found it very frustrating that we were told at the ticket counter the boarding would begin at 11:15am for a 12:45pm flight time. I arrived at the airport over two hrs in advance and then had to run a significant distance through the airport and sweat and be unnecessarily anxious waiting on the customs line only to arrive at the gate at 11:20am, to have my bags checked for a second time and then be unable to get any food or coffee before a flight that did not begin boarding for another 40 minutes. I did and still do not see the need for that additional luggage/security check and then being held at the gate for almost an extra hour for seemingly no reason at all."

Plusy: "Flight staff was great, service was top notch. food was surprisingly good, red wine included in your ticket. movie choice was good. coach seat was as manageable for a long flight. you pretty much know what your getting yourself into flying coach overseas. this was a pretty good seat."
Minusy: "We flew thru about an hour straight of moderate turbulence but i'm guessing that was unavoidable. Checkin was a bit weird, they had a gate change and never announced it. Fortunately, i checked the board. about 6 of us had been at the other gate for a long while."

Minusy: "We experienced a 6 hour delay in Lisbon because there was no fuel available - terrible planning causing us to spend hours on the runway."

Plusy: "Meal was good."
Minusy: "Service was poor, the seat was not comfortable."

Plusy: "The movie selection was good."
Minusy: "Food was pretty bad, the flight attendant was unfriendly, which is unlike any Portuguese we have met in our trip, maybe she was just having a bad day."

Plusy: "Efficient boarding. Very friendly crew. Coach seating comfortable and roomy."
Minusy: "Nothing"

Minusy: "It wasn't at all the airline's fault, but this flight saw random searches at the gate of carry-on luggage + patdowns of selected passengers. I understand fully the imperatives for security, However it would be nice if there were some way to signal passengers that they might want to get to the gate early...... Fortunately I'd experienced it before (same flight out of Lisbon) and knew there was a good chance of a repeat...."

Plusy: "Generally good and professional."
Minusy: "One washroom was permanent;y dirty because the FLUSH mechanism wasn't performing well. Another washroom was permanently locked - causing higher traffic in the remaining washrooms."

Minusy: "this was a very last minute flight to return home. It was cancelled within hours. I am very disappointed."

Plusy: "Out of the 100+ flights I've been on in my life. TAP Portugal has been the worst and least professional."
Minusy: "My first flight from Madrid to Portugal was cancelled (at midnight) so I had to sleep in the terminal because the bus they provided to the hotel couldn't take all of us. Then my flight to New Jersey was delayed several hours making me miss my next flight to Denver (home) and I had to spend a 2nd night in the terminal. I never received and hotel/food/taxi vouchers. I will do everything to avoid flying with TAP Portugal ever again."

Plusy: "USB ports to charge your phone, watched almost a whole season of HIMYM:) good dinner."

Minusy: "Polecam!!!"

Plusy: "Nothing, very poor seating, to me it felt like that Condor think we are small in Europe. I’m 1,85 and my knees are pressing against the seat in front the entire flight. Nothing from Condor is for free, not even a glass water. On my 20 min flight from Tenerife to Las Palmas Canary Air serves a complimentary glass water....."
Minusy: "Everything, no more Condor for me, I rather pay extra to fly with an decent airline with good seats and pitch wide and were they serve a glass of water for free"

Plusy: "El vuelo es bastante tranquilo y la tripulación es muy atenta."
Minusy: "El servicio de entretenimiento te limita a un vuelo de casi doce horas solo a ver Máximo tres películas o series."

Minusy: "They moved the flight forward 30 mins so that I only had 30 mins to switch planes at one of the biggest airports in Europe."

Minusy: "Treat passengers like they aren’t an imposition-dinner & breakfast were tossed at us, beverages weren’t available until long after dinner was finished, it took 15 min to get a response to the call button, then I was told I needed to get a drink myself from the galley."

Plusy: "Good service from crew No confortable seat"
Minusy: "Seats"

Minusy: "The check-in process was completely unorganized and chaotic. There should have been 7 counters open for check-in, but only 4 were available for flights leaving around the same time. One of the flights was cancelled and nobody knew which line to use as the check-in employees provided no information."

Minusy: "Air hostesses too hectic"

Plusy: "The price and nonstop flight was the only positive."
Minusy: "O am gluten free vegan due to medical issues and they were not able to accommodate me. I could have vegan or gluten free but not both and I would have to pay $18. How hard is it to do gluten free pasta with marinara sauce or veggies over rice? Most of the crew was rude and vary hard to understand and their English was not very good and my German is not very good so it was difficult to communicate. The seats have very little padding and zero lumbar support, thank goodness they give you a mini pillow otherwise my back would have been so bad I wouldn't have been able to walk! I would NOT recommend Condor and will never fly them again!"

Plusy: "The music selection."
Minusy: "Seating is very tight even for a petite 5’1” person like me. My boyfriend was 5’8” and he was definitely uncomfortable with the lack of leg space. If the passengers in front of you decided to put their seats back? You’ve lost even more space and feel closed in. Thankfully the aisle seat next to us was empty so we tried to stretch out a little bit without spilling into the seat entirely. Entertainment was eh. Two movies from the early 2000s (Alvin & the Chipmunks and What happens in Vegas) and an episode of Tom & Jerry and an episode of Modern Family but from Season 5? Not great if you’ve never watched the series.. About their hospitality... My boyfriend and I were completely disregarded and ignored by a stewardess with blonde hair and thick black glasses... Flight: DE2102 that left September 8th from Frankfurt to San Juan. We received our meals from her AFTER she handed meals to the people behind us - this was not the case for other passengers that spoke German, everyone’s meals up until ours was handed in order.. When it was time to pick up the trays she skipped us both times (with our trays ready in our hands to hand to her) - I watched her pick up the trays from the passengers before and after us. My boyfriend did say “Excuse me” but she ignored him - she probably would’ve paid attention if he asked in German.. She even looked at us as she passed by which blew my mind. Her coworker on the other side had to pick up her slack and was very kind enough to pick up our trays even though we weren’t his assigned aisle. It confused me because she was so pleasant with the German passengers but ignored us even when we made eye contact and smile for her attention.. I hate to say this because I give everyone the benefit of the doubt but to be honest I felt discriminated.. My boyfriend is German (speaks fluent German and English) but I felt because of my ethnicity (Asian) he had to suffer for that.. I felt terrible that he was suffering because of me. No one wants that for their significant other or anyone. Another occasion was when another stewardess was handing us our drinks. My boyfriend’s cup was broken and as she passed it over me it spilled all over my shirt. I did gasp from surprise. No apologies whatsoever.. She seemed impatient and grabbed the cup back over only to put another cup under it. I asked for a Sprite but they only had Cola or Fanta so I was totally okay with Cola “Cola bitte”. My German isn’t that great but I did hear her coworker ask why I gasped and she told her that it was because I was surprised they didn’t have Sprite - very untrue. I was shocked and I couldn’t respond. I have never been so disappointed in a flight and the hospitality. I am very forgiving if an incident happens once or twice, but when I see it happen in front of me over and over and over again? That’s where my tolerance unfortunately crumbles. I was on the verge of tears by the end of the flight. I hope I never fly Condor again."

Plusy: "Excellent service and employee attitudes."

Minusy: "Paying extra for Entertainment on a long-haul flight"

Minusy: "small uncomfortable seat,poor air circulation. Could not book my checked bag through final destination, impossible to collect and recheck in time, lost the bag finally got it two days later. Condor needs to coordinate with other airlines for bag flow. Very unimpressed with Condor will avoid in the future."

Plusy: "Seating more spacious than other airlines"
Minusy: "Website did not allow selection of gluten free meal. Email not responded to until too late. Departure gate in Frankfurt had no seating before checkin. Luggage arrived late in terminal at Baltimore."

Plusy: "The flight crew made the best of an inconvenient situation and seemed genuinely apologetic for what they clearly knew were exploitative policies."
Minusy: "Our flight was delayed due to a mechanical issue, but instead of updating the schedule to reflect this, the airline had us standing indefinitely in the queue to board; this was probably about 45 minutes in which we could have sat down or grabbed some food, or literally done ANYTHING other than waiting as we did. Because of this delay, we were offered hard candies. In all honesty, I would have preferred to be offered water, which at €2.50 on an international, several hours long flight is borderline criminal. I have been skeptical about low-cost, "budget" airlines in the past, and this experience confirmed that if the price of the flight seems too good to be true, it probably is. The difference in cost was more than paid for by the hidden fees, the quality of service, and the denial of basic human dignities like not having your knees crushed against the seat in front of you, or God forbid--a cup of tap water."

Plusy: "Was nonstop to Austin"
Minusy: "Flight was 1.5 hrs delayed, then another hour due to weather but no announcement was ever made. They put me on standby even though I had booked 3 weeks earlier but didn’t have a seat reservation. Flight was overbooked. Bad management."

Minusy: "No assigned seats for a family of four with kids? No movies unless you had cash (their Visa machine wasn’t working)"

Plusy: "Flight attendants were great. They were helpful"
Minusy: "Customer service was poor at best and the boarding process is a circus show. By far one of the worst I've ever experienced. The seats are unbelievably uncomfortable and have no leg room We purchased specific seats and got other seats. Why the heck purchase seats?"

Plusy: "Nonstop is great. It was easy to sleep on the way to Germany."

Minusy: "Getting off the plain in Dominican Republic and having to pass through migration control there!!"

Plusy: "See above."

Plusy: "On time, clean, nice crew. Able to sleep"
Minusy: "Crammed seating space, hard seats. Music entertainment was good. Have to pay for movies"

Plusy: "Same as above."

Plusy: "Good service"
Minusy: "Seats are very small and uncomfortable"

Minusy: "Only 2 security check point gates, one for priority, one for economy class. Seat size is small, leg room is tight. Only 4 toilets for economy class."

Plusy: "I like that it was a direct flight and inexpensive."
Minusy: "We left one hour late. The lines were very long. Not enough agents. This happened both ways. The seat from Austin to Frankfurt was tight and very uncomfortable. I had paid 49 euros for it. So, on my return flight I upgraded to a 99 euro seat, thinking I'd just be charged the difference. No. I over-paid 150 euros for an exit door seat. The weight limit for a carry-on bag was lighter than for other airlines, so I had to check it in and overpay for that. One of my glass souvenirs was broken."

Plusy: "The crew was excellent."
Minusy: "First the ground staff didn't allow people with disabilities to pre-board, Second, the seats were so crammed together, like I've never seen on an international flight, third the entertainment options were pathetic and alcohol wasn't free. I've paid less for tickets and gotten way more. But what was truly appalling was the fact that I asked the airport staff for a wheelchair and they wouldn't give it to me, I could barely walk and they ignored my request in Frankfurt."

Minusy: "Every little thing apart from meals was sold at a ridiculous price, including an "entertainment package" which allowed you to watch movies on your screen seat. Debit cards aren't accepted, and without paying you can only watch two movies, one a chick flick and the other a children's movie. They had the most cramped and uncomfortable seats I've ever experienced on an international flight."

Plusy: "The staff on the flight was friendly. That was about it."
Minusy: "The boarding staff were extremely poor. Totally disorganized - failed to explain the multiple lines, made everyone go through a separate line just to ask us if we'd give up our seats. Then had to move to another line to check our boarding passes and passports for the 4th time. Staff was extremely unhelpful and rude. Will not be flying condor again."

Minusy: "The plane was older, seats less comfortable, and there was extremely limited entertainment for a 11 hr flight (only 2 free movies, the rest you must pay 8 Euro for access). The food was poor, no protein for the main meal and the second meal was served cold. I will never fly with Condor again, and will not recommend them to friends and family."

Plusy: "Quick loading, great service, nice seats (in Bus at least)"

Minusy: "My "lacto free" meals included cheese and custard. Not very dairy free."

Minusy: "Good"

Minusy: "The crew did not give to me my dinner and my breakfast until I ask, deSpite they do it with all the passenger. With the breakfast one of the girl saw me without a food and she did not offer it me!"

Plusy: "Inexpensive seat to Europe. This flight was warm though and I could not get comfortable. Good job of the staff on food and drinks though."

Plusy: "Plane was on time"
Minusy: "We up graded to economy comfort on both to and back they charged card but apon checkin wefr seated economy had to dispute card. We're told they would transfer bag to connecting flt. Didn't most ever international company has free drinks no here and very limited selection Would think twice before ever bookends a long international Flt with CONDOR"

Plusy: "Straight through flights from west coast to europe"
Minusy: "both the outgoing and return flights did not start boarding until after the flight was scheduled to leave. The gate leaving from Frankfurt had its own security line for just this gate, and then we were coralled in a small space waiting to board, and this little area was packed and really hot in comparison to the rest of the airport. Had to pay to choose a seat, as I didn't want them to stick me in a middle seat. also had to pay to get more than 2 movies, the card reader declined all 3 of my cards (they worked in the airport before boarding). I guess Im used to the fantastic service of Alaska airlines, where they are much more willing to give you free things on the plane, meals, drinks, especially if the card reader doesn't work. Luckily the gal next me had some cash to cover me. I also asked for a pen to fill out my custom papers, and a stewardess said no, she didn't have a pen and walked off. I would like to say I wouldn't fly them again, but they are cheap, and not having layovers is really nice"

Minusy: "Almost 3 hour delay with no explanation"

Plusy: "Crew was good"
Minusy: "Seat are not comfortable and food was terrible"

Plusy: "Flight time was shortened by 1.5 hrs!"
Minusy: "Distance between seats was short and my knees touched the seat in front"

Plusy: "Entertainment was good and the flight was very smooth."
Minusy: "Crew was very unorganized. Did not come to give food until an hour before we landed and we're rushing to pick up all the trays as we were landing. No vegetarian options even though I saw gluten free options the crew member would give me one even though I saw dozens on his trolly before he went back to retire that trolly and get the main meal. The young male crew member didn't know what he was doing and cause tension between the other crew members. Not a comfortable experience and the worst food I've had on a plane."

Plusy: "I wrote my critique of the long flight under the short flight."

Plusy: "Like that flight wasnt full. Had row to myself."
Minusy: "Curfew in Frankfurt. Forced to spend the night as there are no flights going out in the airport after 11pm. Citizens of Frankfurt do not like airport noise. So just be aware of this when booking. Gate information isnt available or visible until 30 minutes before boarding. So if you're an early bird you are left wondering where to go or if you're in the right place. Boarding process is terrible. No announcement as to what section is boarding except for premium/first class. Free for all after that and rude gate staff. Like just open your mouth and tell us who is suppose to board so they'll be no confusion. If you are brown/black, please note security/police in Germany will do a "random" security check on you again at the gate. Just comply :-( As others mentioned the food is quite unsavory. Eat before you get on and bring plenty of snacks."

Plusy: "again very pleasant"
Minusy: "too much insistence on paying for food and drink fees..."

Plusy: "It got me there."
Minusy: "Tightest seat I've flown in so far (which includes 6 prior trips to Europe and back)"

Plusy: "There weren't a lot of passengers, so the flight had a lot of empty seats that were used as beds which made the ride a little more comfortable."
Minusy: "It's a long flight, I expected there to be free movies for passengers, a blanket, and headphones available. Food was less than satisfactory."

Minusy: "paying for entertainment???? that is ridiculous. Seats are uncomfortable for everybody. Some of the staff is not very friendly, i think that condor is not not going to be an option in the future for me or my family."

Minusy: "Most uncomfortable and small chair I've ever had to sit in."

Plusy: "Flight was delayed 12 hours and 30 minutes.. That delay was announced right from the beginning. Ridiculous. Where did they bring the replacement plane from? LA?"

Plusy: "Crew is friendly and helpful, always a big plus on a long flight or any flight for that matter"
Minusy: "I had an exit row with extra leg room, which was fantastic, but the seat was so worn down, there was barely any padding left, and it was extremely uncomfortable for a long flight. it was like sitting on a metal bench for 11 hours, your legs keep going numb and have to continue to get up. The food is pretty poor, I know it's a plane, but it was rough. The entertainment is extremely limited, even the stuff you can pay for, you have to talk to a crew member - very old system."