Tanie loty Bangkok Suvarnabhumi i inne lotniska (BKK)

Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate.

Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?

Friendly crew, good meal and entertainment

Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full.

Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!

Very quiet

We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers

Food

Seat is not comfortable.

Crew was attentive Pilot steered a smooth flight

Seats were a little cramped

seat was ok staff are very rude food was poor and cold on first flight

Landed safely

Screen didn’t always work

Love the airplane wow

In barcelona we where told we had to stay in line even do we are going by seaction and we could have been seating in the chair.

Afternoon Departure time is convenient

They will give you a small cup of water for free if you ask for it but they don't let you know that.

Norwegian Air switched to airplane to Wamas Air. I paid the upgraded seats and the special meals. I did not get the seat and the was horrible. There was no way to use the Wifi while flying in route to LAX. No TV's or anything and when we landed, we had to wait on the plane for 35 minutes before the buses showed up. I happy happy we landed safely. The crew was pleasant, but I want a refund for the return portion of my flight and for the upgrades I paid for in advance.

Really nice service reps! Liked them a lot, the guys were very friendly and pleasant.

Loved the idea that I could select a hot snack. The photo showed a delicious looking piece of pizza and when I asked to confirm whether it was indeed pizza, I was told yes. Instead I got a large hot pocket with questionable cheese. It was pretty unappetizing seeing that it was heated in a plastic wrap. I really did not want to eat it but was famished. I did not get what was sold to me.

I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!

I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint.

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

Food was excellent, service from staff was friendly, and entertainment options were great.

Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good.

Comfort was better than on the previous Dash-8. Food was OK.

Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in.

Good seats and wonderful flight crew.

Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise.

Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one.

NO MOVIES.

My luggage did not arrive on the flight from Frankfort to Athens. The Lost Luggage staff was very helpful, but the process took a long, long time. Then when my luggage arrived the next morning, no one was staffing the Gold kiosk, so it took another hour and a half to get my luggage. (We had received an email saying that the luggage would be available at 7:30; no one was there to provide it to us)

The crew were helpful and polite

The boarding process was too long and chaotic in Zurich The seats are uncomfortably close together and there is not enough room to move at all. I would say for bigger size people, they mau even be unsafe. I have had high regards for Swiss airline until my recent trip. I will definitely look for other options for my future trips.

The crew was very helpful & friendly

The a/c or fans were on too high

good availability of food

seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available.

Boarding was not clear! We were waiting for an announcement and none came. We got up when we saw the seating area clearing out. Earlt day International departures are sheer madness. The Check-in and security lines were crazy. Will take later flight next time.

Old plane

Ther baggage policies are a Ripped off There is no customer service whatsoever. And the company is a predator, Praying on you to take money out of you,

I didn’t like that when I bought the ticket that says that it’s include baggage, on the way back from my trip in the airport they say that it’s including the baggage just the first way and not both ways and I would have to pay a ridiculously high amount for a suitcase to take my suitcase back homeb

We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time.

Is not comfortable plane also old .I never had again Ukrainem airlenes

Airplane seemed outdated, with no individual televisions, and some strange movie selections, which I could not see over the seat/hair in front of me. The flight was very long, so individual entertainment would have made the time pass a little more quickly. The main meal entree was okay, but the bun and brownie was stale. The snack was inedible, despite being quite hungry (stale bun with very little chicken, no seasoning or lettuce or mayo, very dry). Did not see the crew very much after the initial meal was served, but that was okay as I did not require assistance.

Stuart and stuardess was not nice at all. Very dry, did not give a choice of food or drink, were serving like they were not happy to be there, afraid to say an extra word, Not polite.

Staff, flight attendants, aircraft and most importantly the flight itself.

Russian stewards and stewardesses are just so kind. Responsive to my requests.

İn Moscow 350 passanger got out from plane and there is only 1 X-ray machine and 1 security worker. İt took 1,30 hour to pass the control point. İt was disaster.

If I can give this airline negative stars, I would.

Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process.

There was a change of name and the wrong name was changed. I very nearly didn’t get on the flight and had to pay extra fees to fly. I wasn’t aware I was booking with last minute.com, whom I have had issues with before. Worried about the return flights already.

Very speedily boarding, crew dealt with a passenger with a large bag well.

Chair didn’t lean back, unclear that water wasn’t free

Staff super friendly. Comfortable sears. Food very good.

Nothing special .No frills airlines

No food and ridiculous cost for checked baggage

All baggage cost 60 E at the airport. No food at all

We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time.

Is not comfortable plane also old .I never had again Ukrainem airlenes

Nothing! It was terrible

Service. FOOD IT WAS SO DIRTY! FLY ATTENDANTS DIDN'T DO ANYTHING ! FOR 10 HOURS OF FLIGHT THEY DID NOT OFFER EVEN WATER You have to look FOR them They're was sitting and reading books Never ever again I will fly by this airline I forgot TO mention about extra money for seats and check in

Russian stewards and stewardesses are just so kind. Responsive to my requests.

check in was very slow

Staff, flight attendants, aircraft and most importantly the flight itself.

İn Moscow 350 passanger got out from plane and there is only 1 X-ray machine and 1 security worker. İt took 1,30 hour to pass the control point. İt was disaster.

Good airport and nice crew

If I can give this airline negative stars, I would.

Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process.

Very speedily boarding, crew dealt with a passenger with a large bag well.

Chair didn’t lean back, unclear that water wasn’t free

2h delay

Nothing! It was terrible

Service. FOOD IT WAS SO DIRTY! FLY ATTENDANTS DIDN'T DO ANYTHING ! FOR 10 HOURS OF FLIGHT THEY DID NOT OFFER EVEN WATER You have to look FOR them They're was sitting and reading books Never ever again I will fly by this airline I forgot TO mention about extra money for seats and check in

Flying economy it was very satisfying. Clean airplane, friendly staff, smooth flight.

the ground services in Vienna weren't excellent as understatement. The transit in Borispol airport was so slow that we almost missed the flight. One of our suitcases didn't arrive with the flight to Tel Aviv and was delivered 2 days later

We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time.

Is not comfortable plane also old .I never had again Ukrainem airlenes

Departure was delayed but no one informed passengers until well past boarding time was set