Correction it was Doha to BKk I had seating problem. Phl to Doha was a goody
Plusy: "As always crew magnificent"
Plusy: "Wifi !!!!"
Minusy: "Bigger seats"
Plusy: "Tripulación muy atenta"
Minusy: "Złe fotele. Złe jedzenie. Zła obsługa."
Plusy: "The A330, despite being an old plane, had really good recline."
Minusy: "The entertainment was very outdated."
Plusy: "Too crowded"
Minusy: "One more staff will be better"
Plusy: "The service as usual on Qatar is excellent"
Minusy: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"
Plusy: "All crews are helpful especially to parents traveling with young kid."
Minusy: "More variety of food would be great"
Plusy: "Good Service.Efficient"
Minusy: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
Plusy: "The Crew was amazing. The Seat were the best Selling point fort business class"
Minusy: "More space for the arm rest ans legs space"
Minusy: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Plusy: "Good service/Crew food quality and choice good."
Minusy: "Need more choice of British TV Programmes rather than American"
Plusy: "Good entertainment."
Minusy: "Very cramped seating."
Plusy: "Plane was very empty so it allowed us to spread out."
Minusy: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Plusy: "Went out of their way to be helpful"
Minusy: "Niesprawny kontroler przestrzałej rozrywki pokładowej. Jedzenie bardzo niesmaczne."
Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."
Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."
Plusy: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Minusy: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."
Plusy: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."
Plusy: "Crew were good, food was decent"
Minusy: "Equipment/electronics was a bit dated."
Plusy: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."
Plusy: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Minusy: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"
Plusy: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Minusy: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"
Plusy: "Individual service, happy and natural looking crew, comfort and company aim."
Plusy: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Plusy: "everything went smoothly, no delays, boarding was easy and quick"
Plusy: "All around great airline. Comfortable for super long flights and completely accommodating."
Plusy: "Films Service"
Minusy: "Not enough films"
Plusy: "Heavenly for an airplane ride!"
Plusy: "see above"
Minusy: "see above"
Minusy: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"
Plusy: "Good, drinks, service and entertainment system."
Plusy: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Minusy: "We have no complaints."
Plusy: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."
Plusy: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"
Plusy: "Loved the food and entertainment."
Minusy: "Not enough leg room and space between the chair in front."
Plusy: "Stopover in Doha fun. The people are so friendly."
Minusy: "Crew nice alway take care customer"
Plusy: "The flight attendants was nicer on this flight then the US to Doha flight"
Minusy: "Seats were not comfortable"
Plusy: "Could not be more impressed with the airline, absolutely would recommend to anyone!"
Plusy: "Comfortable seat and good service"
Plusy: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Minusy: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Plusy: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Plusy: "Nice and spacious aircraft."
Minusy: "Some confusion on Hindu meal and vegetarian meals."
Plusy: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Plusy: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Minusy: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Fantastyczny lot z busiess class
Plusy: "Good entertainment options"
Minusy: "More beverage services"
Plusy: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
Minusy: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."
Minusy: "Crew didn’t manage noisy passengers at business cabin"
Plusy: "Crew, food, drinks, and seats were fantastic"
Plusy: "The crew were superlative."
Minusy: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"
Plusy: "nice comfortable flight"
Minusy: "depaert on time"
Minusy: "Too long of a wait for "parking" after landing"
Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."
Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."
Plusy: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."
Plusy: "Great service!"
Plusy: "Outstanding and very helpful service"
Plusy: "Jumbo jet plane was fantastic."
Minusy: "None for now"
Plusy: "Business class setup Bar Staff"
Minusy: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."
Plusy: "Same as above"
Minusy: "Same as above"
Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"
Plusy: "Professionalism of flight and ground crew. Movie & entertainment selection. Overall cleanliness of aircraft. Better comfort due to wider seating."
Minusy: "The fact that this was the shortest flight of my trip - Wish my journey started this way."
Plusy: "Didn’t get this flight as we were so delayed."
Plusy: "Good space and entertainment. Crew was excellent. Really enjoyed it."
Minusy: "Food. It’s plane food wasn’t impressed."
Plusy: "Staff were quite attentive. All requested were promptly fulfilled"
Minusy: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."
Plusy: "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
Minusy: "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."
Plusy: "After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates."
Plusy: "The big tv on the seat backs."
Minusy: "The seats were too close to each other."
Plusy: "Professional and friendly staff"
Minusy: "Bad terminal atmosphere. Hot and dirty. Pool management transportation to airplan. Man in black suit officer bad manner for service."
Plusy: "all entertrainment onboard is excellent ."
Minusy: "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."
Plusy: "Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)"
Minusy: "Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed."
Minusy: "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."
Plusy: "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."
Minusy: "On the whole everything was acceptable."
Plusy: "Streamlined flight compared to Boston to Dubai flight. Still very pleasant staff"
Minusy: "Seats not as comfortable as possible in coach"
Plusy: "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."
Plusy: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Minusy: "Not much I didn't like"
Plusy: "Tak jak wyżej;)"
Plusy: "Tak jak wyżej.."
Minusy: "My seat was changed after I had booked and paid for flight."
Plusy: "Affordable price"
Minusy: "Unfavourable flight schedule- Midnight arrival.. tired."
Plusy: "Low fat meal was great! (the salmon one)"
Minusy: "They broke my checked in luggage!!!"
Minusy: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."
Minusy: "Wifi za gotówkę. Ten pomysł jest najgorszym tych linii."
Minusy: "Wifi za gotówkę to jakaś pomyłka."
Plusy: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
Minusy: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."
Plusy: "Everything was Great !!"
Minusy: "late take off and even on arrival took 20 minute halted near runway as there was no space for disembark ."
Zagubiony bagaż bez informacji
Jestem bardzo niezadowolony z odebrania mnie z lotniska we Wrocławiu jestem osobą niepełnosprawną i musiałem zejść po schodach nie mówiąc o wchodzeniu po schodach i odprawie poziom zero
I'm flew Swiss for the first time and like it
Plusy: "The crew was very professional and courteous."
Plusy: "Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago"
Minusy: "2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich."
Plusy: "comfortable seating, friendly helpful crew, good food"
Minusy: "sometimes too cold sometimes too warm"
Plusy: "Crew was top"
Minusy: "45 min delay , shame ..... always the same problem with Frankfurt airport..."
Plusy: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Minusy: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."
Minusy: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."
Minusy: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"
Plusy: "Crew was attentive and overall I enjoyed the flight"
Minusy: "Food could have been better"
Plusy: "Crew was lovely! Friendly and happy. Well organized and responsive."
Minusy: "Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in."
Plusy: "I like the service, the crew and the overall experience of flying Swiss."
Minusy: "I fly this route around 6 times a year and the planes get older and older. wish they would update the aircrafts on this route at some point"
Plusy: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Minusy: "Two of the flight attrendants in our area were in a bad mood and it showed."
Plusy: "The situation so comfort"
Minusy: "The limited wifi connection"
Plusy: "The crew , comfort"
Minusy: "The long delay on take off (4 hours +) in Zurich"
Plusy: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Minusy: "I travel a least 5 times a year and Kayak is always my option."
Plusy: "The attendants were great. Flight was clean and nice."
Minusy: "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."
Plusy: "Dinner was excellent. Staff very friendly. Bathroom toiletries (facial spray and hand cream) appreciated."
Minusy: "Seats are pretty tight (lucky if you don't have one of the metal boxes in your foot space)."
Plusy: "Everyone was so nice!"
Minusy: "There was nothing I didn’t like."
Plusy: "Attendants were very courteous"
Minusy: "Very little leg room Seats were quite uncomfortable"
Minusy: "Flight was 30 minutes late which made our connection very tight."
Plusy: "Food and crew were great."
Minusy: "Economy is tight."
Minusy: "I booked two tickets but could not pick seats for my partner. We ended up in bad seats next to the bathroom."
Plusy: "Great service; Very comfortable lie flat beds with lots of leg room"
Plusy: "Courteous Service and excellent hospitality"
Plusy: "It was a great flight. Even the food wad good, especially the snacks!"
Plusy: "Everything. They are in their own class."
Plusy: "On time, good service, nice crew"
Minusy: "Tight space for legs when chair is in flat setting"
Minusy: "Flight cancelled so I didn't like it at all"
Plusy: "A snack was actually served on board! With a beer if desired."
Minusy: "Change of planes at gate produced some boarding confusion."
Plusy: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Minusy: "The flight was an hour late, causing us to miss our connecting flight."
Plusy: "Boarding was on time."
Minusy: "Departed 20 minute late. The tv screen(one per 4 rows) was too small to see. I don't remember getting ear phones."
Plusy: "Crew members are very professional and services are good."
Minusy: "Very few selections of movies Seat are congested"
Plusy: "Best airline I have ever flown"
Plusy: "Professional polite crew."
Minusy: "Seats too SMALL Food not eatable"
Plusy: "Overall very pleased with the airline"
Minusy: "The only complant I have is not enough leg room but the price was great so it was a compromise."
Plusy: "Crew handled it well"
Plusy: "Friendly staff"
Minusy: "This aircraft should be retired long time ago"
Plusy: "The food, the crew, and the smooth landing"
Minusy: "The seats. Kind of uncomfortable"
Plusy: "Crew was very helpful with getting me "something" to eat since I did not receive a "Vegan" meal as I had ordered when I bought the flight... The meal I originally was given was included milk and cheese ingredients and after explaining what vegan actually was they did their best to help my situation. My first flight with Swiss to Switzerland included the correct "vegan" meal do I can't understand how this mistake was made by Swiss on the return flight?"
Minusy: "I did not receive a "vegan" meal as ordered originally and though they were very helpful they should all be better educated regarding the differences between "Vegan", Vegetsrian, Lacto-Ovo, etc... Since I was embarrassed as I had to keep rejecting the food they gave me until I educated them on the basics of what Vegan food is... They were very helpful throughout."
Plusy: "I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'breakfast' for the overnight flight was more of a throwaway: muffin, granola bar, fresh fruit cup. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Minusy: "$35 per flight leg (Lufthansa policy) to choose seats was distinctly annoying. I didn't know when I booked the flights, so the surprise $70 add-in (for round trip definitely would have figured into the price/schedule choice in the first place."
Plusy: "The service , the hospitality and kindness"
Plusy: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Minusy: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"
Plusy: "Great flight crew, on time performance"
Minusy: "Seats could be more comfortable"
Plusy: "Very friendly staff, a wide variety of entertainment options."
Minusy: "I'm a pretty small person (5'4 and 110 pounds) and it was very hard for me to get comfortable. Not that you'd expect much out of an economy class seat."
Plusy: "Agbundance of newspapers and magazines and great variety of entertainment"
Minusy: "Upon boarding it was possible to save a bit pof confusion by placing the sign that passport control is needed before boarding. Some were turned away from one line to get into another line."
It was a horrific experience. Once arrived in DC, we were not allowed to leave the customs/baggage claim area for 5.5 hours.
My connected flight from Warsaw was late. We have to run to the gate in Istanbul. Our bags did not arrive to Boston with us. Three days later we still do not have them.
Turkish Airline is absolutely terrible!
Staff is excellent. Friendly and helpful. Food was quite good. Boarding process is smooth and quick, and our flight was timely.
The flight and the staff were really nice but not what I expected.
Plusy: "Very comfortable overall"
Minusy: "Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care."
Plusy: "Crew was professional, food was good."
Minusy: "The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly"
Minusy: "If they use the new business class seat."
Plusy: "Great service! Food was very good."
Minusy: "That boarding. People who were not in line rushed to the front when boarding started."
Plusy: "Food and service in business class were splendid."
Minusy: "Absolutely nothing"
Plusy: "Liked everything about it new planes good food on time excellent crew"
Plusy: "Istanbul Airport has good facilities and F&B options"
Minusy: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"
Plusy: "Friendly checking in staff. Easy to us and good variety movies."
Minusy: "Short leg-room, squeezed chairs, air stewards too busy to remember to follow up requests, Less than enough choice for non-cheese food-type. Less than clear English command."
Plusy: "Nothing in particular. It was kind of the worst flight ever. The crew seemed inexperienced to manage a passenger that looked to be disturbed emotionally and mentally."
Minusy: "They kept moving the passenger to the back o free plane where I was sitting and I was so scared."
Plusy: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Plusy: "Only two thing. The bathrooms and the intertainment"
Minusy: "Seats are very compacted, lack of space and so close to reduced leg room resulting an agonizing experience to a new level of torture, unnacceptable on 14 hrs of imtercontinental flight. One word “horrid”"
Minusy: "We didn't get anywhere cause we didnt have visas."
Plusy: "Good entertainment."
Minusy: "Need to have better boarding and organization."
Minusy: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."
Plusy: "Airplane crew was amazingly friendly and helpful"
Plusy: "The Lounge at Istanbul airport is fantastic"
Minusy: "Seating in Economy class is terrible. For tall persons like me it is a punshment to be squeazed in such a narrow space. Turkish airlines should add more space and comfort with their seating in Economy. Introduce a Premium Economy Class would solve that problem"
Minusy: "I like everything"
Plusy: "Organized and well prepared. No attitude from the flight attendants. Everything went smooth as it should be. We left a bit late and we got on time. Pilots exelled."
Minusy: "I was happy with everything"
Plusy: "Great food! Loved that you get a menu to choose from"
Minusy: "We were not asked or given the option to choose our seats on the plane."
Plusy: "Flight attendants need to be friendly."
Minusy: "I will never use Turkish airlines again."
Minusy: "The fact that I missed my connection flight in Thailand because of a two hour delay. I was never informed why there was so much of a delay and in turn I had to pay triple of what I payed before for my flight. Very disappointed. Won't be flying this airline again. Service was rude. They should be more responsible when it comes to timing. We were on the flight waiting for two hours!!!"
Minusy: "terrible delays and little assistance in Warsaw from turkish airline desk"
Plusy: "Great crew. Super nice to our 4 year old daughter. They were quick, extra polite and efficient. I'm usually quite picky but this leg was perfect."
Minusy: "It was all good(which I rarely get to say these days on any carrier)"
Plusy: "The on flight entertainment had a wide selection. The burger dinner was surprisingly good!"
Minusy: "The egg breakfast wasn't good at all. The eggs were tough and didn't taste like real eggs."
Plusy: "Nothing.... except the movies"
Minusy: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."
Minusy: "poor to non existence service in economy class. all crew up front with zero crew In back."
Minusy: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."
Minusy: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."
Plusy: "food is always good..crew too"
Minusy: "less and less space in economy class for passengers not very kind boaridng people no info on posibble complimentary upgrade for Gold Card passengers"
Plusy: "First time flying with Turkish. On time, smooth takeoff/landing, top notch food, entertainment, easiest and most comfortable transatlantic flight I've ever been on. Will continue to fly Turkish every time I have the option to"
Minusy: "Everything was top notch"
Plusy: "The food was delicious."
Minusy: "The wait times were ridiculous and always off schedule. From the beginning of the trio to the end of the trio there was consitency in going off schedule and being forced to stand in lines for hours. I would not fly Turkish again."
Plusy: "Better food and service than other airlines on which I've traveled recently. Loading passengers was disciplined and speedy. Staff very helpful. Istanbul airport is great for a long wait. If you go to a gate waiting area with no flight soon, you can stretch out and sleep. Good English-language bookstore."
Plusy: "Touch screen."
Minusy: "The screen worked slowly. The food was minimal and poor quality. The lettuce was browning so I didn't have much salad on the main dinner. Sad that there was no fresh fruit at any time."
Minusy: "The boarding time on the email was 21:40, but the real boarding time was at 20:40. I missed my flight, because of this, very unhappy and unsatisfied with the service. I had to search urgent trip and pay twice more, than i should, because of that mistake. Very poor experience"
Plusy: "I liked the accurate time for departure and landing, the meals was ausom and delicious and the plane was new and comfotable."
Minusy: "I didn't like the fact that I was not able to change the flight for the earlier flight which had many free seats. Despite this, I had to wait 7 hours in the airport, it was really bad..."
Plusy: "such an accommodating airline. Great customer service"
Plusy: "Service from the flight attendants were fantastic. The food was delicious and the entertainment included plenty of movie options. I'm also glad that my bags were never lost throughout all of my flights this summer on Turkish Airlines."
Minusy: "I know seats in the 777-300 recline but do not disrupt the next row's space. That was not the case on the Airbus A330-300. It would be nice if the same seats were on the Airbus aircraft I flew from Istanbul to Bangkok."
Minusy: "Seat was broken. Did not recline. Boarding was a Zoo"
Plusy: "The crew is excellent"
Minusy: "The seats area are too small my knees hurt as they hit just the edge of the food tray, impossible flight with the seat other than straight as you will be disturbing a lot the other passengers, although unfortunately some people do not care about the confort of the others"
There was one flight attendant on this plane that was very rude to the passengers. She was one of the younger ladies. I don’t remember ever getting her name but the way she is acting is unacceptable.
One of the flights attendants raised her voice to me and another physically grabbed my shoulders because I used the “wrong bathroom”
The crew was visible, helping and offering drinks all the time. The checking at the gate was unprofessional, and the boarding was a mess.
Minusy: "Cannot ask for more"
Plusy: "Boarding a smooth flight"
Minusy: "Food absolutely"
Plusy: "No wifi or any entertainment. Flight delays and lost baggage!"
Minusy: "No wifi or any entertainment. Flight delays and lost baggage!"
Plusy: "Nothing. I will never put her tickets from From here again."
Plusy: "Noting outstanding."
Minusy: "Seat comfort."
Plusy: "Lufthansa crew very professional"
Minusy: "More upgrade to be available"
Plusy: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Minusy: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."
Plusy: "Food was good. Plane was good."
Minusy: "Night flight should turn off light. Staff was not skillful and professional."
Minusy: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"
Minusy: "Staff is not friendly, does not offer assistance or ask if you need anything."
Minusy: "One hour late for take off..."
Minusy: "late flight once again"
Plusy: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition."
Minusy: "Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs."
Plusy: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."
Plusy: "Flight on time"
Minusy: "nothing I can think of"
Minusy: "Food was ok. Flight was delayed."
Plusy: "I liked that the plane eventually came..."
Minusy: "That the plane was an hour late..."
Plusy: "The personal service, the meals and the accommodations - wonderful!"
Minusy: "May bags didn't make the transfer and were sent on to me the following day."
Plusy: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"
Plusy: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Minusy: "Seat backs were rock solid without use of a personal pillow."
Plusy: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Minusy: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"
Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("
Plusy: "Very comfortable aircraft"
Plusy: "You guys have. Very professional crew !!"
Minusy: "The customer service In Europe wasn’t helping out at all"
Plusy: "Excellent service."
Minusy: "Somewhat expensive for Vienna - Brussels one way route."
Plusy: "The plane was comfortable and clean. Internet was offered"
Minusy: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."
Plusy: "Short flight."
Minusy: "Seat comfort was meh."
Minusy: "Boarding in Vienna was completely unorganized. Received zero instruction from crew on new boarding information."
Minusy: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."
Minusy: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."
Minusy: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."
Minusy: "Flight from Budapest to Vienna was too hot and the AC was not working properly."
Plusy: "Most of the crew were nice. Efficient."
Minusy: "Ridiculously small seats and legroom."
Plusy: "Crew anf foid - great!"
Minusy: "No room there. It was a nightmare for 12 hours. Never again with Austrian!"
Minusy: "Not enough snacks and no entertainment. Only an hour flight..."
Plusy: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Minusy: "Nothing negative"
Minusy: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"
Plusy: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Minusy: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"
Minusy: "Our baggage did not make it to our final destination"
Plusy: "Everything was wonderful ,except for the poor food."
Minusy: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."
Plusy: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."
Plusy: "Food and entertainment"
Minusy: "First fight was canceled to Vienna diverted to Turkish air to flight into Turkey. In the US was diverted to Milwaukee for 2 hours after already being on a 12 hour flight. Then missing our landing time in Chicago by 5 hours."
Minusy: "They could not issue boarding pass for the all the segments of the travel. The agent had to talk to someone in order to even issue the boarding pass and even though the bags were checked in all the way to Pittsburgh boarding passes were not issued. I cannot blame the agent because Luftansa had issued the ticket for this Austrian Airline flight."