Luqa – znajdź tanie loty

Minusy: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.

Minusy: It was good enough.

Plusy: Wide choice of movies and entertainment

Minusy: Better menu options and in-flight service

Plusy: The crew was amazing

Minusy: The WiFi

Minusy: Swiss perfect as always, Barcelona ground worker disaster, as always....

Plusy: Entertainment was great, excellent movie selections, and games.

Plusy: Nice crew and prompt service

Minusy: Crammed, narrow seats

Minusy: Nada, I slept through this leg and the staff let me be.

Plusy: Young crew, with positive attitude and very kind and helpful.

Plusy: Trip was canceled

Minusy: Trip was canceled without costumer exchange or rebooked

Plusy: I didn't end up taking the flight. It was canceled.

Minusy: Being able to reach the airline or vayama would have made it better. The flight was canceled and I couldn't have gone anyway as the wedding was postponed that I had planned to go to and there are stay at home mandates in the US due to COVID 19. It's been weeks and I've given up trying to reach the airline or vayama and it's not clear if I'll get any of my money back. That's the one frustrating thing is not being able to reach anyone.

Minusy: Airline food could always be better. It wasn’t bad though.

Plusy: Clean airplane and on time

Minusy: Crew was borderline condescending and not very helpful

Plusy: Perfect!

Minusy: Respect the schedule. Thank you!

Minusy: Didn’t let me cancel due to travel restrictions I’m not even in Europe

Minusy: 2 hour delay

Plusy: They were very nice! Always a smile, even after 10 hours with us!

Minusy: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Plusy: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Minusy: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Plusy: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!

Minusy: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!

Minusy: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.

Plusy: I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me.

Minusy: Same airline coming from one place have different methods it’s a bit confusing.

Plusy: The crew on this flight were excellent. Friendly and professional. Attentive and patient.

Minusy: The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food.

Minusy: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Minusy: Internet speed is weak.

Minusy: Ryanair - takes you from A to B on time

Plusy: That it was on time

Minusy: On board entertainment

Minusy: Gate was closed without putting a notice on the boarding.

Plusy: Seat uncomfortable... have to pay everything including water.

Plusy: Nice crew

Minusy: More comfortable seats

Minusy: Everything went well

Plusy: Very polite and helpful crew. Nice selection of movies in-flight

Plusy: Vegetarian option of the food. Constant hydration

Minusy: WiFi

Plusy: Crew was very nice

Minusy: The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight.

Minusy: Better boarding and entertainment

Plusy: Inflight services

Minusy: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Plusy: The audacity of your gross negligence in a time of global pandemic.

Minusy: Any semblance of social responsibility or ethical behavior.

Plusy: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Minusy: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Plusy: Young crew, with positive attitude and very kind and helpful.

Minusy: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Plusy: Friendly and great service. Flight attendants like their job. Food was good. Flight on time

Minusy: More legroom