Znajdź tanie loty z Luqa do Polski

"I was assaulted by another passenger in the flight..the crew didn’t help me at all..and on top of tht they canceled my ticket..and didn’t refund my ticket as well..I reported kayak abt the incident..they kept playing games for 20 days..telling me they applied for refund but nvr issued any refund until I disputed the charges with my credit card company..after tht they were offering me tiny refund tht would not cover my ticket..kept me d run around..zero customer service..bunch of liers..I’m a repeat customer with kayak n I was still treated like shit..I’m so disappointed n pissed of with kayak..I will recommend all my friends n family to not trust kayak..the customer service guy who dealt with my situation..his name is Baldwin..this stupid guy needs to be fired..he don’t knw wat he is doing..total idiot.."

Plusy: "La atencion , la abilidad y sobre todo su cortesia.."

Plusy: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Minusy: "Less confusing controls on the equipmentl"

Plusy: "The crew in this sector is ALWAYS rude, and the food is substandard."
Minusy: "Better attitude from the crew, food quality needs improvement (substantial) and cleanliness"

Plusy: "New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing"

Plusy: "nice comfortable flight"
Minusy: "depaert on time"

Plusy: "Crew was great"
Minusy: "Not enough room for baggage"

Plusy: "Yep crew very good .and kindly. Seat super comfort."
Minusy: "There no usb charging on dubai airport."

Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."

Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."

Plusy: "Very accommodating and friendly crew. Comfy seats, modern plane, and not too full of a flight."
Minusy: "Nothing. It was great."

Plusy: "Professional behavior of staff and overall cleanliness."

Plusy: "Went by Economy, upgraded to biz on way back. Both were great experiences. Biz class was excellent, I feel better than United."
Minusy: "NA"

Plusy: "The only good thing was the entertainment"
Minusy: "Everything"

Plusy: "The seats with enough legs room"
Minusy: "It was so difficult to find the restrooms. There were few of them in a big airport that made a long line and difficult for kids"

Plusy: "The staff was helpful and friendly."
Minusy: "I did not get the seat that I booked online. This made things a little hard for me."

Plusy: "Good service"
Minusy: "Old plane"

Plusy: "Excellent food, entertainment options, staff was great with the exception of one. Plane entertainment technology varies from route to route."
Minusy: "Dubai airport is highly disappointing. The bathroom situation is atrocious! I am not exaggerating when I say I waited in line of 25 and 35 women two different times! The men’s situation isn’t ideal but is no where near the problem that is the women’s restrooms. The boarding process is mildly confusing - there is no public drinking fountains but if you buy water you are not allowed to take it to your gate. This info isn’t posted anywhere and makes no sense bc you purchased the water after you were checked through security. Also this rule truly only applies to women. A stewardess showed preferential treatment to someone who looked more native than us and then didn’t apologize. I understood the customer was upset so the flight attendant was trying to pacify the lady/couple but at least apologize for being rude. Dubai airport very much favors men and I would never travel without my husband. I would fly Emirates again but it won’t be my top choice and I won’t be going back to the Dubai airport anytime soon."

Plusy: "Smooth flight"
Minusy: "The food"

Plusy: "Everything!"

Plusy: "Loved the leg room, very friendly staff, the cabin was a nice temperature."
Minusy: "Based on this flight alone, I have no complaints. Looking forward to flying with Emirates again."

Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"

Plusy: "Everything, great staff! Great service.go Emirates !"
Minusy: "Track special food reservations I didn't get my kosher food which I double checked when booked the flight"

Plusy: "Beautiful planes, clean, crew members very cordial and attentive. Entertainment rock solid as always."
Minusy: "Stuff slightly young and overly cordial, sitting at exit row and people were allowed to loiter by the service pass, chatting etc. Crowded flight mgt justify the above."

Plusy: "all entertrainment onboard is excellent ."
Minusy: "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."

Plusy: "The service from the airline Emirates, very nice and friendly staff. The price was under my budget and easy to purchase. Alerts for flight, time lines and updates for Airports after the Huricane Irma. Thanks! Javier"

Plusy: "I didn't like disemabarking and being walked to a bus and then being transported to the actual airport"

Plusy: "I liked the food and entertainment only."
Minusy: "I was surprised when i got on the plane because i always hear great thinhs about the Emirates airplanes, this one was very low quality airplane, and for a long distance flights the flight must have been a better one."

Plusy: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Minusy: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."

Minusy: "debarking process was one of the longest in my life"

Plusy: "Flight was quiet and very well organized"
Minusy: "I normally choose vegetarian on all my flights, but emirates only has a strictly vegetarian option. Which means vegan - food was not good at all. Sometimes too spicy to even try to eat. I asked to replace my meal on occasion and took the continental breakfast which was great."

Plusy: "I loved the bigger screens and the fact that I could watch movies from the monument I boarded and did not have to wait until take off! I also loved the use of real cutlery in economy. The flight was fantastic. The toilets in economy are spacious too."
Minusy: "The leg room could be a wee bit better. Then again, I was in economy."

Plusy: "- Excellent entertainment. New movies in various languages."
Minusy: "- Crew not very attentive with infant and infant needs (i.e. bassinet). - Only 2 full meals and 1 snack for a 15 hours flight. First meal (breakfast) was served about 2-3 hours after take-off. Flight took off at 10 am so perhaps first meal should have been lunch. - Heard another passenger requesting veg. meal but crew said they don't have any extras and only serve special meals for those who request before. For a flight in which 60-70% of passengers are Indians, some extra vegetarian meals should be available (for those who do not know how to book it in advance)."

Plusy: "Nice comfy and roomy seats. Excellent service."

Minusy: "Everything was great"

Plusy: "Would have been better if the Veg food was not of the saem menu as in the preceding flight"

Plusy: "Always my number one airline."

Minusy: "In this flight the flight attendant thought she was doing us a favour,although seated in 26F,preference of food was finished,there was no Pepsi,and felt I was treated badly because of my color and dress mode."

Plusy: "The most important thing about Emirates for me was that they had truly vegan meals and snacks for me that were actually quite good."

Plusy: "Consideration of my disability, in-flight attention, kindness"
Minusy: "for diabled people, no one to properly handle disabled, and wheelchair passengers at the door of the terminal upon arrival. Rather we are told to struggle to the wrong locations for check-in and then re-routed to another desk far across the building just to be brought to the original place silly and cruel, isn't it?"

Plusy: "The vegan meals were very good and tasty. I enjoyed the entertainment provided and the plane was very clean. At times the plane was very cold, however the blanket helped with that. It wasn't this flight but the flight from Tanzania to Dubai, the crew sprayed the plane and I would like to know what was sprayed as it was awful and what if any chemicals were sprayed on us. Perhaps it would be better to spray the plane before the passengers board the plane."
Minusy: "There was only one flight attendant would didn't assist my friend when we asked her to please take my friend's food tray away. My friend Emily Bayne was having a major discomforting eye allergy attack. Emily eyes were burning, dry, turning red, and very itchy and she wanted to go to the bath room to run warms water over her eyes, however she had the food tray and so we push the attendant help button. But when the flight attendant came to see what we needed and we asked if she could please take Emily's food tray, she just said I will come back later for that. So I told Emily just go to the bathroom I will hold your food tray. Emily Bayne was seated in the middle and I had the aisle seat, 44H. While Emily was in the bathroom I complained to another flight attendant what had happened, she took our food trays and then told her supervisor what happened. The supervisor came shortly and assisted Emily by granting her request and providing her with two warm wet towels, and later 5 more. The supervisor and the other attendant that I complained to continue to check throughout the fljght to see if Emily needed anything else, which was nice and accommodating. The flight after that incident was good, as the supervisor immediately corrected the insensitive act of his flight attendant."

Minusy: "Disorganized boarding process. Old plane. Bad inflight system with old fashioned screens with poor visibility."

Plusy: "Food was great. Service was great."
Minusy: "Need to have more leg space for a long haul flight."

Minusy: "I didn't appreciate the service on board. It was slow and not as professional as usual. The crew seemed too young to know better. They only served water once which isthe #1 thing you should keep offering on a long flight like mine. I also didn't appreciate overhearing staff gossiping about other passengers."

Plusy: "Tak jak wyżej;)"
Minusy: "Nic"

Plusy: "Tak jak wyżej.."
Minusy: "Nil"

Plusy: "It was a nice flight"

Plusy: "Nothing."
Minusy: "I didn't like the way they were talking to me about the strict rules on luggage weight limit. They asked to pay 30 dollars for one extra kg and even on the carry on bags. The staff who seemed to be a manager in Korea was telling me to leave behind everything as they are only allowing me total of 7kgs to carry on which includes my laptop (3kg already) and a small handbag! They are literally asking you to just carry your laptop, magazine and a toothbrush! Never seen this strict and stinge rules before. And they didn't even check my carry on weight when boarding after...after giving up my gifts to friends which were not worth paying extra 30 dollars! According to their seat allocation people who sat next to me seemed to be a double or triple size of me (No offence to these passengers) and I could not eat my meal properly because I had no room to move my arm. I asked politely to a crew to change my seat but they said it is full and gave me a cup of orange juice! How nice! I will discourage people to spend extra money on Emirates because you might not get the premium service you pay for!!"

Minusy: "Had some problems with the touch screen entertainment system which meant I was somewhat limited in the program's I could view. Other passengers seemed to have a similar problem. Did not speak to crew member as i did not realize at the time that others had a problem. Thought it was just an issue for me."

"Swiss air was really easy to fly- except for having to pay for extra baggage at the Lufthansa counter."

Minusy: "There was no food ..."

Minusy: "Swiss perfect as always, Barcelona ground worker disaster, as always...."

Plusy: "The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight."

Plusy: "The crew was amazing. They left snacks and drinks out in between service."

Minusy: "Food could be better"

Plusy: "The seats were good for a short flight, which this was. No complaints."

Plusy: "The food was decent and on board entertainment was pretty good."
Minusy: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."

Minusy: "nothing"

Plusy: "The crew was very friendly. Family line was nice when travelled with the little ones."
Minusy: "I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience."

Plusy: "The crew was friendly and polite."
Minusy: "The plane was small, it rattled and shook a lot and the size of the seats is ridiculous. The bathrooms did not have warm water and the sense of comfort is to be found only in business and first class. We fly to Zurich a lot because we have family there and we always take SWISS for a direct flight. They have old planes, the little TVs by the seats may or may not work and although the crew is nice and well trained, they cannot substitute for the discomfort of 10 hours flights in a crammed place. Sorry SWISS."

Plusy: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Minusy: "The delay to fly was the only issue"

Plusy: "The situation so comfort"
Minusy: "The limited wifi connection"

Plusy: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."

Plusy: "Nothing!"
Minusy: "Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything."

Plusy: "The service"
Minusy: "No entertainment"

Plusy: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Plusy: "Clean airplane and toilets Many entertainment choice No turbulence"
Minusy: "3 separate passport control checks Last minute gate number announcement Very long flight 9.5 hours Tight seat room"

Plusy: "great staff"

Plusy: "Staff was attentive and friendly. Food was great. Easy boarding."
Minusy: "N/A"

Minusy: "None"

Plusy: "The length of the flight"
Minusy: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Minusy: "Delayed again"

Plusy: "My own seat had ample legroom, good crew."
Minusy: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."

Plusy: "flight left on time as schedule and the flight staff was absolutely courteous."

Plusy: "Great"
Minusy: "I didn't get my kosher food that I ordered"

Plusy: "Overall excellent. Full professional and caring staff and company."

Plusy: "2 snacks .. friendly flight attendants .. early arrival"
Minusy: "seat pitch a bit tight"

Minusy: "Delay"

Plusy: "Quick and easy- no problems. We had drink service and a yummy croissant. Flights attendants were really nice and spoke great English."

Plusy: "Fast, on time."
Minusy: "No entertainment at all, super uncomfortable"

Plusy: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Minusy: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"

Plusy: "typical Swiss quality"
Minusy: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Plusy: "I was upgraded for some reason and holy cow was it awesome. Amazing food with more choices of what to eat. Massager in the chair and it nearly lied flat. So amazing and the perfect way to travel on a long flight"

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "Got bumped to business class."
Minusy: "What's not to like about that?"

Plusy: "Nothing"
Minusy: "It was put on standby because of overbooking. My luggage did not arrive with me. Next day, getting luggage was a hassle, not convenient."

Plusy: "easy check-in, fast boarding, one of the few airlines still offers free refreshments on board"
Minusy: "not sure of where to queue for boarding for many people"

Minusy: "Cervise was not so good was waiting almost 3 hours on check in"

Plusy: "Just a comment that the flight is short and I understand that the company does not provide any food except for chicolate"

Plusy: "Service ok"
Minusy: "Horrible food, tvs didn't work, crowded."

Plusy: "Both the food and service were fantastic. A great choice of mid flight entertainment"

Plusy: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Minusy: "Seats a little close together but not terrible."

Plusy: "The plane was remarkable and the service was excellent!"
Minusy: "The wifi on the plane was horrible."

Plusy: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."
Minusy: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"

Plusy: "Overall this was an average international flight. But the crew and food made up for all the short comings. One of the most amazing crews I have ever experienced....and food was surprisingly delicious...even ice cream. they visited frequently with water and tea. We're friendly accommodating and fun everything that you want in a crew."
Minusy: "Cramped coach seats and pretty boring movie selection.The double checking and multiple lines at boarding was a ridiculous but perhaps it's required"

Plusy: "Crew was more friendly here"

Minusy: "Seat too small, no room, will never fly Swiss again. This was an 11 hour flight and I need more space and comfort."

Plusy: "Can't think of anything we didn't like. All the attendants were very nice, always smiling and helpful. It was great, will fly with Swiss again for sure."
Minusy: "Can't think of anything."

Plusy: "We had delays boarding and no one was there to explain why."

Minusy: "Better boarding and entertainment"

Plusy: "Nothing"
Minusy: "Leg room"

Plusy: "Cabin crew were great."
Minusy: "Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer"

Plusy: "Crew was kind and helpful. The flight left on time and was smooth."
Minusy: "The food could have been better! Also, the entertainment options could have been more current."

Minusy: "Lufthansa not taking any responsibility for allowing connection time to be so short. Everyone on the fight from London missed their connections!"

Plusy: "The plane looked new and clean. The TVs worked well (as opposed to our first flight) and kept our family entertained. The kids meal was prepared in an appealing way for my kids (even though the kids didn't like it some of it - but they tried everything!)."
Minusy: "We had a great experience. No issues."

Minusy: "the flight was delayed by about 30-45 minutes"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "The crew performed their duties in a professional manner."
Minusy: "We arrived late, but that was nothing compared to the horror I experienced with my connecting flight out of Frankfurt to Mallorca. I should get a refund."

Plusy: "The large amount of entertainment to choose from was very nice."
Minusy: "Timeliness and comfort in seats could be better."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Really cheerful and friendly crew."
Minusy: "They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain."

Minusy: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Flight crew and airport crew very helpful ,"
Minusy: "Due to delay in LA, was rescheduled to later flight which was also delayed"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Great service, smooth, on-time flight."

Minusy: "A little older aircraft and seat was very warned"

Plusy: "The crew was really nice"
Minusy: "The flight was delayed, there was no TV or any other entertainment"

Minusy: "Seat!!!!!!!!"

Minusy: "Very poor connecting flight information for check in. United connecting flight through Lufthansa has no information. Have to ask around airport and nobody seems to know exactly when United will open for checkin. Discover next morning it is only 2 hrs before flight, 1.5 hrs before boarding. Lufthansa made no effort to pass along their connecting flight information, they just drop all responsibility and say it is a United flight so offer no help. First and last time with Lufthansa."

Plusy: "Crew was nice, Feel safe"
Minusy: "We left Frankfurt over hour late, no entertainment at all, small plains have usually few big TVs on the sealling there was nothing."

Plusy: "Arrived safely; good selection of movies; sound reasonable."
Minusy: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."

Plusy: "Used an Airbus 320 this flight, which is larger than the Bombardier and much better overhead storage. Flight is approximately 20 minutes and does not have any service such as food or entertainment."
Minusy: "Flight left 10 minutes late. Making next connection is stressful since Frankfort airport is large and they do not schedule enough time. Security lines very long over 25 minutes."

Minusy: "Plane was old and had no in flight entertainment"

Plusy: "entertainment options were great"
Minusy: "rushed from connecting flight and then had to go through passport security check point"

Minusy: "Opóźnienie lotu"

Minusy: "4 hours delay"

Plusy: "good flight."
Minusy: "Ran a timy bit late but staff was all very nice."

Minusy: "Late arrival in Munich, missed connection to Krakow, no rebooking and nobody cared that we, 3 people, get to our destination the same day. Spent 12 hours ( 10 am to 10 pm ) at Munich airport not knowing if and/or when we get on the plane, hoping to be on 10 pm flight, not making any connection all day long. Suggestions to fly through different city or on different airline we’re met with shrug and “ not possible “ reply. Having one Omaha Krakow Lufthansa ticket made no difference to anybody. Horrible experience specially that one of us was 80 years old. Will never fly with Lufthansa again. None of my friends will. Dreading my flight back. Kasia Bradley"

Plusy: "Nothing"
Minusy: "Big chaos on airport: 3x changed the Gate, workers at boarding don’t speak English and ask me to speak Germany...everything was terrible and I never use Lufthansa again and don’t recommend to anybody..."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Everything as expected"

Plusy: "The crew was very friendly and helpful as I was traveling alone with my 1 year old."
Minusy: "Nothing"

Minusy: "The old airplane, small seats."

Plusy: "The crew was nice about everything. On being asked at the airport to at least change my seat on the second leg flight the personnel did it without a fuss."
Minusy: "Food could have been better, the breakfast/snack we got wasn't filling at all. The entertainment collection can be better specially Indian/Hindi movies"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "Perfect service and comfort for a short flight. Very modern, excellent!"
Minusy: "Sandwich delicious but too small."

Plusy: "The service was very good. You never really felt you had to ask. I was able to catch up on a few movies of my choice. That was nice."
Minusy: "It's a long flight and it's always difficult to get comfortable and 1st class is just out of my budget."

Plusy: "Crew was friendly. Received very filling meals. Free movies available for watching."
Minusy: "We sat on the runway for over an hour with no explanation as to what was happening. At least overall, we only arrived half an hour late."

Plusy: "Nie była nawet wody z Warszawy do Brukseli"

Plusy: "Punctuality and professionalisms were at the best"
Minusy: "All ok"

Minusy: "The entertainment choices needs updates and more varieties I believe."

Plusy: "One of the crew member who served our food seemed in a rush and just dropped our food on our trays :( There was a lack of communication at the counter for travelers like us who was making this connecting flight. We were there four two hours and nobody bother to tell us we needed to check-in again."
Minusy: "Better communication for people making a connection. Not to wait until you are showing your boarding pass and then telling us we needed to check-in again,"

Plusy: "The captain was able to make up much of the lost time spent boarding."
Minusy: "The crew were 20 minutes late getting to the plane. The seats were also uncomfortable. Thankfully, it was only a 50 minute flight."

Plusy: "Ok"
Minusy: "Ok"

Plusy: "Nice crew"
Minusy: "economy seats...Space!"

Minusy: "There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!"

Plusy: "The on board staff was very nice. That's pretty much the only thing that I liked."
Minusy: "Just about everything. Not only were both flights delayed, one without notice, both the check-in and boarding processes were obscenely long with no obvious reason. On board, the staff was very pleasant but took almost 20 minutes to respond to a page and I only paged them one time. The screens for entertainment had a lot of trouble reading touch for both my seatmate and I and the selections were very limited. My seat did not recline which made for a very uncomfortable flight as I had hoped to be able to sleep. They lost one of my bags and somehow still have not found it more than 36 hours later."

Minusy: "Worst entertainment system"

Minusy: "Service was bad"

Plusy: "I found that the meal served was of particularly good quality and tasty"

Minusy: "Despite the fact that I reserved a window seat, I was assigned a seat in the middle of the center row. They also 'sanitized' the airplane twice after that closed the doors before take off. They walked up and down the aisle with aerosol spray cans. I don't think people should be subject to unknown chemicals in order for the airline to save time on cleaning the cabin before take off."

Plusy: "Overall good flight, get what you pay for."
Minusy: "Had to hop to a couple different counters because no one knew who air Brussels subsidiary was at the cincinatti airport. I didn’t think to check ahead so also on me for poor planning."

Minusy: "Rerouted!"

Minusy: "no free food, beverage or entertainment"

Plusy: "Everything was perfect, highly recommended"

Plusy: "Crew was very pleasant and friendly. Departure and arrival was on time."
Minusy: "Very narrow and uncomfortable seats."

Plusy: "Safe flight"
Minusy: "They dropped our connection. Took 3 hours to straighten it out"

Plusy: "Every person was friendly."
Minusy: "Our flight was delayed an hour."

Plusy: "Nothing"
Minusy: "Boarding late. Good for sale-not even a cup of water free, staff rude, there is no entertainment"

Minusy: "Niie odleciał mój bagaż. Po 2 dniach kiedy go przywieziono do hotelu był zdewastowany i nie nadawał się do użytku."

Plusy: "The food somewhat but I couldnt enjoy it when everyone else seated where I was had better food and I couldnt have the better food because I had to order it...something that was never mentioned if it was atleast by email I wouldve ordered. Swiss airlines have emails to give you options on entertainment and everything else...follow their lead"
Minusy: "The flight attendants were rude and moody like they didnt want to be there and took it out on the people they were suppose to give service to. One flight attendent got upset or acted a little nasty because I asked her for another custom border slip. She said was going to bring one but I guess she forgot and an atleast 30 minutes to an hour went by till I asked her again and she got nasty. The same lady along with the other flight attendants snatched trash out peoples hands like they were diseased...and they had gloves on. When it came to entertainment they didnt have much variety. Unless the price for the flight is dirt cheap or below average I would choose to fly with them again other than that I'll go to another"

Plusy: "helpful crew"
Minusy: "flight was delayed"

Minusy: "My luggage was lost and still haven't received it. Very disappointed in the service."

Minusy: "The special meal that I had requested was not available. In fact the only meals on the Brussels to Washington leg were chicken/fish. No vegetarian meal was provided."

Minusy: "Over 2 hour delay"

Plusy: "Problem was, my luggage didn't arrive. I am now in front of lost and found desk, expecting it will come one of next days. My additional problem is, I am traveling on Wednesday in remote area by car and need desperately my luggage!"

Plusy: "Flight departed on time and arrived early. Crew was accommodating and polite."
Minusy: "Food selection and quality are below average compared to other international economy class flights. Disappointed to find no vegetarian options."

Plusy: "On time boarding and the flight was in less time than expected."
Minusy: "No leg room, my tray table was broken"

Plusy: "Flight left and ended on time."
Minusy: "Sandwich bread was not so fresh."

Plusy: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."
Minusy: "The airline insisted I check my bag because it was 2lbs over the weight, but it was an empty flight. We had a transfer in Brussels where some how the tags on the bags were not there and we were without a luggage for 5 days. I feel that the Venice airport claim was horrible as they seem to misplace luggage alot and on our transfer flight they fave us the wrong carousel. The service on the plane was great. But that was it."

Plusy: "Check -in - very friendly staff Airport in Brussels was easy for making connection"
Minusy: "The food was at extra cost - and pretty expensive. Not even water was offered free of charge. Was surprised that the food was on sale - nothing was said about it in advance."

Plusy: "The welcome."
Minusy: "N/A"

Plusy: "Nice crew"
Minusy: "Horrible food if you opt for Halal. Imagine having to eat the same thing from start to end in an international flight. Major turbulence, got sick to the stomach when I got home. I have to admit my overall experience was very very poor."

Plusy: "On time Polite crew"

Plusy: "The confort"
Minusy: "The delay and the food. There was sand in the fish"

Plusy: "great flight... great experience"
Minusy: "...the girl in my row threw up in secret during landing"

Plusy: "Nothing"
Minusy: "The fact that they went on strike and left us with no one at the gate when we arrived or no one to explain what is going on. Very difficult / stressful time when in a foreign country."

Plusy: "USB socket and decent selection of movies, music etc."
Minusy: "No wifi and no electrical socket. By row 43, they ran out of blankets and dinners other than beef. The check-in website looked like it was from the 1990s. When I had to pay for a second bag at the airport (IAD) on the outbound flight, it took 15 minutes. When I came (BRU), they told me to wait in 3 different lines, wasting 30 minutes, before I got to the correct line. Then board the flight to return was a 45 minute delay. It's like these guys were totally new to the airline business."

Plusy: "Food"
Minusy: "Entertainment"

Minusy: "Old plane. Seats couldn't be adjusted. Had to take a bus to board the plane."

Plusy: "I've love Kayak for many years. Booked my ticket directly with Kayak this year. Great service with timely travel updates. First time flying Brussels Airlines. Great planes, wonderful staff and service. Would absolutely recommend Thank you"

Plusy: "In-flight staff are professional and try to get on with things even in tricky situations."
Minusy: "Inbound connection from Tokyo was late (1 hour) but this flight BRU-MAN was also 1 hour late, so got to the gate easily in time for boarding only to find my seat and boarding pass had been cancelled! Poor management of the situation - they don't check whether the connection is *actually* OK, just use the timetable. Poor real-time handling of the situation. This flight is sometimes subcontracted out to WDL who fly various other flights for SN throughout the day, and so any delay elsewhere in Europe can delay this flight. Baggage priority ignored for Star Gold. Missed train connection on arrival in UK. Due to the above problems. In-flight staff OK but ground crew seem disorganised."

Plusy: "Same as above"
Minusy: "Same as above"

Minusy: "Never flew it; had to transfer to Lufthansa flights."

Plusy: "Thanks to formula b.family we had priority when boarding. The Kids were offered a present on board."

Plusy: "I hated that I had to do my own check in, the flight check in and the luggage dropping. I was unsure as id I had done it correctly, and even after the staff revised my luggage drop reciept, the luggae was not delivred appropriately. The flight was delayed, which made me have to o rush all over LHR, where I pretended to have breakfast."
Minusy: "Unpolite and stressed, rushy staff on board. On top of that, all the running throgh costumes and pretty much the whole LHR airport, and what I hated the most was my luggage arriving 12hrs late."

Minusy: "EXCELLENT SERVICE"

Minusy: "The flight was canceled. I found out the day before my departure - the airlines didn't even contact me to let me know - and I never got reimbursed for the canceled flight. I had to purchase a $1500 new ticket to get back home in time. I wrote to the Brussels Airlines and they never addressed these complains."

"Spozniony jak zwykle"

"3h opóźnienia"

Plusy: "Plane on time, new plane, nice crew."
Minusy: "Ability to move seats."

Plusy: "Mało ludzi leciało dzięki temu sprawnie i szybko ale to pewnie zasługa Koronaściemy :-)"
Minusy: "Fotele i ilość miejsca."

Minusy: "Można podać wodę do picia i mały poczęstunek."

Plusy: "Crew were very professional"
Minusy: "The seats"

Plusy: "Stewards"
Minusy: "Uncomfortable seats"

Plusy: "The crew was very professional and I cannot complain about that."
Minusy: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."

Plusy: "Boarding took forever and we were an hour late"
Minusy: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"

Plusy: "Smooth"
Minusy: "All was fine"

Plusy: "crew and boarding was nice"
Minusy: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."

Minusy: "Więcej miejsca na nogi. Brak opóźnień."

Plusy: "Once boarding started it was very fast and flight left shortly after"
Minusy: "Seats are very uncomfortable"

Plusy: "Cena za bilet i punktualność."
Minusy: "Bardzo ciasne i niewygodne fotele. Pogoń za zyskiem ma swoje granice. Ograniczam loty w WizzAir do minimum."

Minusy: "Changing in luggage information was annoying"

Plusy: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Minusy: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."

Plusy: "Nie było źle Ale fakt że odprawę przeszedł nietrzeźwy Pan do którego wezwano ekipe medyczna I.lot opoznil sie o 40min"
Minusy: "Troche wiecej zwracac uwage jacy pasażerowie wchodzą na pokład A nie skupianie i polowanie na walizki.kto ma za duża i może dodatkowo zapłacić."

Plusy: "Wygodne fotele dość czysto"

Plusy: "Czysty samolot"

Plusy: "Start i lądowanie o czasie."

Minusy: "Okolo 140 pasazerow z priority i proba ich upchniecia do 1 transferu. Na pokladzie syf brud malaria. Samolot nie byl sprzatany po poprzednim locie. Kolejka priority bez widocznego oznaczenia i z tego powoduprzepychanie sie przez ludzi bez priority."

Plusy: "Dolecieliśmy."
Minusy: "Opóźnienie o niemal 2h, obsługa średnio miła"

Plusy: "Obsługa bardzo uprzejma, pomimo zmęczenia i " długiego dnia""
Minusy: "2h opoznienia"

Minusy: "Lot był.opozniony ponad godzinę do tego jak zawsze mało sprawnie szła kolejka do samolotu!"

Plusy: "Service, smiling and attention to details."
Minusy: "No kosher food."

Minusy: "Jak zawsze lot był.opozniony!"

Plusy: "Podróż przebiegła niezauważalnie szybko w miłej atmosferze pod opieką profesjonalnej załogi."
Minusy: "W tym miejscu nie mam nic do dodania. To był naprawdę bardzo miły i udany lot."

Plusy: "The price"
Minusy: "The check in was not opened on time The bordibg was not possible on time"

Plusy: "Easy to book. Comfortable flight."
Minusy: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."

Minusy: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."

Plusy: "Odlot co do minuty, bezbłędne lądowanie. Brawa dla kapitana Polaka."
Minusy: "-"

Minusy: "Lot opóźniony 1.35h. Duszno. Staliśmy w kolejce do samolotu po czym.z powrotem nas cofnęli. Wody brakło a temperatura przekraczała 35st. Tragicznie!"

Minusy: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."

Plusy: "Płynny lot, dobre lądowanie. Sam lot - bez zarzutu."
Minusy: "Spóźnienie 35 minut, co sprawiło, że uciekł nam ostatni pociąg. Ale jest postęp: poprzedni lot z Luton opóźnił się o 6 godzin."

Plusy: "Zwyczajny spokojny dość długi lot."
Minusy: "Ponad godzina opóźnienia !!! Ale to można zrozumieć. Po wejściu do hali odlotów, pomimo elektronicznej odprawy, posiadaniu wydruku z adnotacją Priority i bagażu podręcznego należy się odprawić przy stanowisku nadawania bagaży (kolejka sic !) w celu otrzymania tzw. paper ticket. Oczywiści w moim przypadku nie dodano czerwonej naklejki Priority Boarding !!! Obsługa przy boardingu nie respektuje usługi pierwszeństwa wejścia na pokład. Pierwszeństwo jest tylko przy przejściu do hali tuż przed wejściem do busa lotniskowego. Potem już i tak wszyscy jadą wspólnie, więc pierwszeństwa wejścia na pokład nie ma. Dodatkowo jeśli zostaniesz skierowany przez kolejnego niekompetentnego pracownika lotniska DWC do niewłaściwego z dwóch autobusów (jeden podjeżdża do przednich schodów, drugi do tylnych) musisz się przeciskać przez cały, pełen pasażerów i bagaży pokład samolotu, ponieważ procedury !!! nie pozwalają przejść do odpowiedniego wejścia, np. tylnego mając miejsca 29. Nigdy więcej Wizzair, którego pracownicy pokładu twierdzą, że odprawa i boarding nie jest zależny od firmy Wizzair. Tylko dlaczego to Wizzair pobiera opłatę za usługi typu Pierwszeństwo wejścia na pokład ?"

Plusy: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Minusy: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."

Plusy: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"

Plusy: "Przestrzeń, załoga, czystość, cisza."
Minusy: "nic"

Plusy: "Space. Priority Boarding"
Minusy: "Strong bad smell. One hour late for departure."

Plusy: "Miła załoga, nowoczesny samolot sprawny odbiór bagaży podręcznych oddanych podczas boardingu-cały lot na +"
Minusy: "Brudne lotnisko po stronie powietrznej, bardzo mało miejsca na nogi..."

Plusy: "Cabin crew podczas dzisiejszego lotu była po prostu genialna! A szefowa pokładu to już w ogóle przeszła sama siebie! Była cały czas uśmiechnięta od ucha do ucha, pomocna i widać było zezalezy jej na tym aby pasażerowie byli zadowoleni :)"

Plusy: "Spakuj cisza i miłą atmosferą lotu oraz dobre relacje"

Plusy: "Stewardessy"
Minusy: "Brak info o tym nad Czym aktualnie lecimy"

Plusy: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Minusy: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."

Plusy: "Price and schedule. Going on time with no delays. Good value for money."
Minusy: "Very hard on baggage policy"

Plusy: "Sprawnie, bardzo szybka odprawa, odlot kilka minut przed czasem, na miejscu punktualnie, bardzo sympatyczna zaloga"

Plusy: "The people are very rude no cooperation"
Minusy: "The crew was very rude"

Minusy: "czekanie na autobus a potem w autobusie, opóźniony lot itp"

Plusy: "Flight left on time"

Minusy: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"