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Plusy: The crew was nice. The seats were ok.

Minusy: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.

Plusy: Early morning flight so left on time and arrived early. Staff excellent.

Minusy: Seats are grim like most European carriers in coach...

Plusy: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience

Plusy: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Minusy: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Plusy: Seats were comfortable

Minusy: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Plusy: The food and very professional and friendly service.

Minusy: Nothing.

Plusy: Entertainment was great, excellent movie selections, and games.

Plusy: The crew was very lazy and not professional

Minusy: Don't stop demanding from the crew

Minusy: Too many school groups and screaming children

Minusy: Being on time + quiet fellow passengers

Minusy: Punctuality

Plusy: Seat uncomfortable... have to pay everything including water.

Plusy: Priority boarding was a plus for it allowed for me to travel with carry on only

Minusy: Nothing. It was perfect for the service provided

Plusy: I like the extremely low price of the ticket.

Minusy: The seats need to be more comfortable.

Minusy: Less time at the AirPort after landing

Plusy: I liked that the flight was short.

Minusy: I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important.

Minusy: Larger leg room

Plusy: Nothing

Minusy: Not having a 3+ hours take off delay

Plusy: Price of ticket

Minusy: Seats are terrible.

Minusy: Więcej miejsca na nogi. Brak opóźnień.

Plusy: Nada me gusto del viaje. Desde la espera para abordar hasta el avión y el servicio que ofrecen. Lo mejor del viaje es haber llegado sano y salvo.

Plusy: I just loved the moment when I left that Airplane

Minusy: Stop charging extra stuff, I payed more money extra apart for my fly, the charged me for the boarding pass €110 and also €50 for the luggage of 10Kg! Such stole company I never in my love will take a flight with this people

Minusy: Easy checkin Comfortable seats Fun cabin stewards Great flight Great price

Plusy: Arrival Gate position in Seville was perfect for a quick exit.

Minusy: The wueue for priorty boarding was twice the size of normal. Rip off.

Minusy: not charge me for carry on luggage

Plusy: The crew was so helpful and nice

Minusy: I was happy with everything

Plusy: We had an eventless and safe flight and it was not too cold on the plane.

Minusy: There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience.

Minusy: Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle.

Plusy: Ταξίδεψα με ασφάλεια, χωρίς καθυστερηση, με μεγαλη εξυπηρετησει!!! ΜΠΡΑΒΟ!!

Minusy: Obsługa dramat.. Cztery osoby stały cały czas rozmawiając ze sobą z tyłu lub przodu samolotu. Po turbulencjach zapomniały odblokować toaletę ludzie stali dobre 15 minut. Nie reagowały na dzwonek. Obsługa wdawała się w rozmowę z pijanym pasażerem. Dramat!!!

Plusy: I didn’t die in a fiery crash.

Minusy: Everything

Minusy: Seats could have been more comfortable

Plusy: Nothing. Horrible experience overall, but what you pay is what you get.

Minusy: Pretty much everything...

Plusy: I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice.

Minusy: Boarding was a little slow and we were somewhat late.

Minusy: WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay.

Plusy: Clean

Minusy: Claustrophobic

Plusy: I was traveling with a handicap, the staff was very polite, patient and helpful

Plusy: Fast process, precisely organized.

Minusy: There is no window at 11A seat!!!

Plusy: Yes

Minusy: Need to reduce waiting hours at gate

Minusy: Big delay uncomfortable plane

Plusy: Comfy seats in United Polaris

Minusy: Crew didn’t ask enough for additional drinks (neither alcoholic nor water).

Plusy: The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t.

Minusy: Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future.

Plusy: Very confusing going through security.

Minusy: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.

Plusy: Everything is well organized, crew members were great.

Minusy: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Minusy: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.

Plusy: The flight crew were amazing and had lovely gifts for our daughter

Minusy: the flight was late and no food or drinks were available without paying rather high prices

Plusy: Smooth flying so got some sleep

Minusy: Clearer back-to-front boarding process

Plusy: Yes

Minusy: Maybe the entertainment choices

Plusy: The leg space

Minusy: The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane.

Plusy: The cheap fares

Minusy: Airplane was filthy, needed a thorough cleaning. More padding on the seat.

Plusy: Friendly crew

Plusy: Good flight, easy check-in, direct 4 hour flight

Minusy: Seat not inclining.

Minusy: More comfortable seats

Plusy: Excellent value.

Minusy: Random seating allocation is a farce.

Plusy: Flight was 20 minutes early.

Plusy: The check-in process is a joke! They do everything by paper, couldn’t find my booking, and so made me pay an exorbitant fee, and then wrote by boarding pass with a pen and paper! Unbelievable!

Minusy: Everything.

Minusy: The plane was cramped

Minusy: I could not check in because the system cannot link my flight legs and as such it considered that I’m going to Europe although I’m just transiting in Europe. So it required a visa which I don’t have.

Plusy: The crew is very nice.

Minusy: Communicate with the other airports for delays....we got home 9 hours later and missed events which were planned because of a failed paperwork delay in Milano.

Plusy: The flight was quite comfortable.

Minusy: I find it hard work doing such long flights these days.