LOT (LO)
LOT (LO)
LOT (LO)
LOT (LO)
LOT (LO)
LOT (LO)
| Kod IATA | LO |
|---|---|
| Trasy | 239 |
| Najpopularniejsza trasa | Kraków Balice–Warszawa Lotnisko Chopina |
| Obsługiwane lotniska | 98 |
| Najpopularniejsze lotnisko | Warszawa Lotnisko Chopina |
Plusy: I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)
Minusy: Food could have been better.
Minusy: The registration could open earlier than two (!) hours before the take-off! Or, at least have more than two representative registering economy class passengers (yes, there was a big and very slow line).
The food could be better than just a McDonald's type apple pie.
Plusy: From Toronto to Warsaw we flew with Air Belgium even though we paid a ticket for Polish Airlines and everything was horrible. We waited an hour without any explanation before boarding and another hour and half after boarding. The seats were very uncomfortable and there was no leg room. Flight from Warsaw to Belgrade was a lot better, however 2 out of my 3 luggages were lost. Crew on both flights were lovely.
Minusy: Everything.
Minusy: I paid for a certain seat before the flight, and at the check-in my seat was changed to a back row. Because of that by the time I was offered the food, there was no choice, only one food (beef) was available. I was unhappy with that!!!!!
The crew tried to solve all the issues on the plane. They were excellent!!!
Minusy: The fly attendant can be nicer
Plusy: The plane itself is ok. Not expecting too much from economy class.
Minusy: Not much really.
Plusy: Very good, professional and kind crew. The airline did not submit my request for vegetarian food but one of the crew went out of her way to create an "a la carte" dinner from the first class food.
Minusy: The plane does not have a gate at the Tom Bradley terminal and we had to be bused in. That was too much delay. On top of that, the airline lost one of our luggage. Thank god for insurance!
Plusy: Short flight everything worked out.
Plusy: Everything was meh
Minusy: There are other airlines
Plusy: Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more
Minusy: Just about everything
Plusy: Flight was serviced by High Fly, which seem to provide temporary replacement services including very old plane with no onboard entertainment.
Minusy: Flight serviced by LOT
Plusy: good
Minusy: improve list of movies
Plusy: crew was good
Minusy: crazy detailed search in goleniów
Plusy: crew tried to help
Minusy: missed connecting flight to szczecin
Minusy: missed the connecting flight
Plusy: The fact that we landed safe. Besides this nothing much.
Minusy: Plane on time for the start would be a nice thing. But the list goes...
Minusy: The food was very poor, the staff hardly offer any liquids through out the flight.
Minusy: Responsibility.
Minusy: The flight was long enough that some entertainment, even just the ability to plug in my own device to charge and use would have made the flight better.
Minusy: Boarding was a little less orderly than I am used to, but everything else was great service for the price
Plusy: All except food
Minusy: Food
Minusy: Plane was delayed
Plusy: Very clean. Also, the crew members were so nice.
Minusy: The airplane is to small inside, very limited space.
Plusy: Japan staff on Narita Airport
Minusy: Poor Warsaw airport.
Minusy: Boarding at LAX was one hour late. And the lines were chaotic and very disorganized.
Minusy: My screen was not working
Plusy: That eventually I made it to Tokyo via Qatar airways.
Plusy: Aircraft
Minusy: Timing.
Plusy: Crew was helpful - hung my jacket up in the wardrobe so it doesn’t get wrinkled. Boarding and luggage arrival were very quick - good service by LOT.
Plusy: Entertainment system during the long flight from Warsaw to Tokyo.
Minusy: Take off from Tel Aviv was 4-5 hours late. This caused us to miss a planned half day trip to Warsaw.
Plusy: Legroom
Minusy: Duty free choice onboard
Plusy: Plane was newer and the cabin crew were courteous.
Minusy: Gate people suck. I can’t even describe how rude and useless they were. There was a lot of them and none of them would have been better. I also was almost bitten by a large pit bull while waiting to board the plane.
Plusy: The aircraft and crew were professional and courteous. The food was ok.
Minusy: 1st, neither seat that I selected when checking in were given to me. 2nd both aircraft took off late for no apparent reason. 3rd When waiting to board in Warsaw, I was almost bitten by a large pit pull that a passenger was bringing into the cabin as a comfort animal. When I and several other passengers question the desk at the gate about the bringing a large vicious dog into the plane, we were told they were to busy to deal with us even though they were just standing there doing nothing. I have never seen such rudeness towards passengers as I did at that gate. I will take a ship across the Atlantic before I go through Warclaw again.
Plusy: Fantastic crew
Food very tasty
Minusy: 40min in the air 25 min to get to exit
Minusy: everything
Minusy: Headphone jack had something broken off in it, so no entertainment. Food was plain chicken with plain potato and plain carrot
Plusy: Flight was below average. Ppl lane was very old and dated. No charging station. Mini.al space to maneuver.
Chair was easily jostled by neighbors
Minusy: Tight spaces in seating area. No room to maneuver.
Plusy: Good crew.
Minusy: Install AirShow for flight tracking.
Plusy: Very good crew.
Minusy: I can’t believe you installed 1980’s style business class seats in a new Boeing 787!
Plusy: Boarding fast and easy
Minusy: Legroom and better cooling, it was too hot, and I did not find the possibility to underline
Minusy: No comments
Plusy: Delayed without explanation
Minusy: Delayed without explaining?
Minusy: Short term for the transfer
Minusy: Poor
Plusy: excellent
Minusy: so good
Plusy: Seat was very uncomfortable, crew was very busy and unprofessional, had to ask for a cup of tea 5 times never had it. Will never ever use LOT again.
Plusy: Nothing
Minusy: Improve customer servive
Minusy: Lot był opóźniony o godzinę, wiele osób nie zdążyli na swoje dalsze loty do Europy.
Plusy: Had premium seat. But since you drive with the bus to the airplane you are mixed up with economy for boarding.
Plusy: The price and route were convenient.
Minusy: Very little service from the crew. Lukewarm, almost cold coffee, no water over 10 hours. Terrible movie sound. Not much video selection. People in as aisles ALL the time. Ugh
Minusy: The flight was canceled 2 hours before taking off. I was transferred to later flight with Austrian airlines
Plusy: That we landed safely
Minusy: Flying with other company
Plusy: Finally good seats
Plusy: Friendly crew
Minusy: Faster boarding, better food, more adequate announcements on delays
Plusy: Nothing, we were waiting for border for 3 hours, and the reason was they waiting for another 3 people. That is not acceptable.
Plusy: An average for a short haul flight.
Minusy: Boarding process was not very clear. They took us to a far remote position.
Plusy: A very average experience. Nothing amazing.
Minusy: Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation.
Plusy: The plane itself is ok. Not expecting too much from economy class.
Minusy: Not much really.
Plusy: Short flight everything worked out.
Minusy: The flight was long enough that some entertainment, even just the ability to plug in my own device to charge and use would have made the flight better.
Minusy: Boarding was a little less orderly than I am used to, but everything else was great service for the price
Plusy: All except food
Minusy: Food
Plusy: Very clean. Also, the crew members were so nice.
Minusy: The airplane is to small inside, very limited space.
Plusy: Crew was helpful - hung my jacket up in the wardrobe so it doesn’t get wrinkled. Boarding and luggage arrival were very quick - good service by LOT.
Plusy: Fantastic crew
Food very tasty
Minusy: No comments
Plusy: excellent
Minusy: so good
Plusy: Finally good seats
Plusy: I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)
Minusy: Food could have been better.
Minusy: The fly attendant can be nicer
Plusy: Very good, professional and kind crew. The airline did not submit my request for vegetarian food but one of the crew went out of her way to create an "a la carte" dinner from the first class food.
Minusy: The plane does not have a gate at the Tom Bradley terminal and we had to be bused in. That was too much delay. On top of that, the airline lost one of our luggage. Thank god for insurance!
Minusy: Plane was delayed
Plusy: Japan staff on Narita Airport
Minusy: Poor Warsaw airport.
Plusy: Entertainment system during the long flight from Warsaw to Tokyo.
Minusy: Take off from Tel Aviv was 4-5 hours late. This caused us to miss a planned half day trip to Warsaw.
Minusy: 40min in the air 25 min to get to exit
Plusy: Good crew.
Minusy: Install AirShow for flight tracking.
Minusy: Short term for the transfer
Plusy: Had premium seat. But since you drive with the bus to the airplane you are mixed up with economy for boarding.
Minusy: The registration could open earlier than two (!) hours before the take-off! Or, at least have more than two representative registering economy class passengers (yes, there was a big and very slow line).
The food could be better than just a McDonald's type apple pie.
Plusy: From Toronto to Warsaw we flew with Air Belgium even though we paid a ticket for Polish Airlines and everything was horrible. We waited an hour without any explanation before boarding and another hour and half after boarding. The seats were very uncomfortable and there was no leg room. Flight from Warsaw to Belgrade was a lot better, however 2 out of my 3 luggages were lost. Crew on both flights were lovely.
Minusy: Everything.
Minusy: I paid for a certain seat before the flight, and at the check-in my seat was changed to a back row. Because of that by the time I was offered the food, there was no choice, only one food (beef) was available. I was unhappy with that!!!!!
The crew tried to solve all the issues on the plane. They were excellent!!!
Plusy: Everything was meh
Minusy: There are other airlines
Plusy: Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more
Minusy: Just about everything
Plusy: Flight was serviced by High Fly, which seem to provide temporary replacement services including very old plane with no onboard entertainment.
Minusy: Flight serviced by LOT
Plusy: good
Minusy: improve list of movies
Plusy: crew was good
Minusy: crazy detailed search in goleniów
Plusy: crew tried to help
Minusy: missed connecting flight to szczecin
Minusy: missed the connecting flight
Plusy: The fact that we landed safe. Besides this nothing much.
Minusy: Plane on time for the start would be a nice thing. But the list goes...
Minusy: The food was very poor, the staff hardly offer any liquids through out the flight.
Minusy: Responsibility.
Minusy: Boarding at LAX was one hour late. And the lines were chaotic and very disorganized.
Minusy: My screen was not working
Plusy: That eventually I made it to Tokyo via Qatar airways.
Plusy: Aircraft
Minusy: Timing.
Plusy: Legroom
Minusy: Duty free choice onboard
Plusy: Plane was newer and the cabin crew were courteous.
Minusy: Gate people suck. I can’t even describe how rude and useless they were. There was a lot of them and none of them would have been better. I also was almost bitten by a large pit bull while waiting to board the plane.
Plusy: The aircraft and crew were professional and courteous. The food was ok.
Minusy: 1st, neither seat that I selected when checking in were given to me. 2nd both aircraft took off late for no apparent reason. 3rd When waiting to board in Warsaw, I was almost bitten by a large pit pull that a passenger was bringing into the cabin as a comfort animal. When I and several other passengers question the desk at the gate about the bringing a large vicious dog into the plane, we were told they were to busy to deal with us even though they were just standing there doing nothing. I have never seen such rudeness towards passengers as I did at that gate. I will take a ship across the Atlantic before I go through Warclaw again.
Minusy: everything
Minusy: Headphone jack had something broken off in it, so no entertainment. Food was plain chicken with plain potato and plain carrot
Plusy: Flight was below average. Ppl lane was very old and dated. No charging station. Mini.al space to maneuver.
Chair was easily jostled by neighbors
Minusy: Tight spaces in seating area. No room to maneuver.
Plusy: Very good crew.
Minusy: I can’t believe you installed 1980’s style business class seats in a new Boeing 787!
Plusy: Boarding fast and easy
Minusy: Legroom and better cooling, it was too hot, and I did not find the possibility to underline
Plusy: Delayed without explanation
Minusy: Delayed without explaining?
Minusy: Poor
Plusy: Seat was very uncomfortable, crew was very busy and unprofessional, had to ask for a cup of tea 5 times never had it. Will never ever use LOT again.
Plusy: Nothing
Minusy: Improve customer servive
Minusy: Lot był opóźniony o godzinę, wiele osób nie zdążyli na swoje dalsze loty do Europy.
Plusy: The price and route were convenient.
Minusy: Very little service from the crew. Lukewarm, almost cold coffee, no water over 10 hours. Terrible movie sound. Not much video selection. People in as aisles ALL the time. Ugh
Minusy: The flight was canceled 2 hours before taking off. I was transferred to later flight with Austrian airlines
Plusy: That we landed safely
Minusy: Flying with other company
Plusy: Friendly crew
Minusy: Faster boarding, better food, more adequate announcements on delays
Plusy: Nothing, we were waiting for border for 3 hours, and the reason was they waiting for another 3 people. That is not acceptable.
Plusy: An average for a short haul flight.
Minusy: Boarding process was not very clear. They took us to a far remote position.
Plusy: A very average experience. Nothing amazing.
Minusy: Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation.
