Znajdź tanie loty liniami Ryanair

Minusy: Timing and congestion at airport

Plusy: Nothing.

Minusy: It was cancelled with less than 24 hours notice.

Plusy: The staff were pleasant and helpful on board I didn’t have any food and there wasn’t any entertainment

Minusy: I didn’t like that there was absolutely nobody at the airport to answer any questions or just guide you in the right direction

Minusy: Have to take the bus from aircraft to terminal.

Just fine

Plusy: Crew was kind and the ride was easy and mostly on time.

Minusy: Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline.

Worst Service & Airline I have ever experienced

Plusy: Nothing

Minusy: 1. Flight expensive....and ontop you pay 40€ for 20kg 2. Flight was at 13:35, when booking online, it says u can check in online 2 hrs before flight. If u dont you pay 50€ fee to checkin at airport ( absolutely rediculous to start with!!!!!) However, i tried to checkin online at 09:40 and payed for my suitcase, once i payed for my case, not only it didnt send me confirmation of payment or receipt, it asked for my passport details and date of birth which i entered... and then it told me the flight has already departed and wouldnt let me checkin. after 4 attempts trying.... my father called ryanair to ask for advise on what to do with this situation, and was told that we can checkin at the airport. We go to Pafos airport, where staff of ryanair at checkin were extremely rude.... and after explaining the situation... told us we must pay €50 to check in and get on my flight... told us to go to the other side of the airport to pay. We tried to explain the situation to another extreeeemely rude member of staff called Evi... who says she needs proof that i couldnt check in... so i showed her the emails i had received from ryanair.... and she said she could see it on her screen that i was in the ryanair site... but said she needed a print screen to prove it.... how pathetic!!! Then when questioning why emails from ryanair were not sufficient proof she said she is just doing her job and she doesnt care because she doesnt work for ryanair. Ironicaly told us to pay and have a nice day. We paid. And will make a huge complaint... and advertise how pathetic this airline is... not only the rules, they even ignore their own rules, as they have the rudest staff both ground and on board im sure they need the extra money to understandably employ better staff or maybe get better planes... or hopefully follow monarch so bad airlines get out and leave the good ones to do their job professionally. The way they service ob is another story. Staff look exhausted... unmotivated and very unhappy. I work for the crewing dept of an international shipping company... where we arrange travel for officers and crew hourly 24/7 , 365 days a year.....and will make sure that under no circumstances do we use ryanair as it will reflect badly on our company. I paid €250.00 for the ticket + €40.00 20kg + €50.00 because they wouldnt let me check in. = €340.00 €340.00 i could have gone with a better airline... had a happier flight.... not feel ripped off...and not been spoken to so rudely. I never complain. But this experience was continuously awful. And i will make sure this is expressed world wide. Cheating people is unacceptable. If i was late to try check in, or i did something wrong, or i was rude, or if the flight cost was rediculously low. i would understand.. but i paid good money for a ticket, too much money for a 14kg bag and ontop extra for the fault of the airlines webpage & acepted attitude!!Lesson learned!! For sure they will lose alot more than 1 customer!!!!