British Airways (BA)
| Kod IATA | BA |
|---|---|
| Trasy | 480 |
| Najpopularniejsza trasa | Londyn-Heathrow–Edynburg |
| Obsługiwane lotniska | 212 |
| Najpopularniejsze lotnisko | Londyn-Heathrow |
Plusy: The crew was great and food very good
Minusy: The purchase through a third party vendor on Kayak was a disaster. disclosure was not given about class of service purchased and limitations of that class of service. I spent so much on luggage costs and change fees I could have purchased first class. I will never book through Kayak again - will always go straight to the airline for purchase. This was a disaster.
Plusy: All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with.
Minusy: The entertainment wasn’t working initially.
Plusy: Nothing
Minusy: It
Plusy: Everything.
Minusy: better assistance for people on wheelchairs in the airport.
Plusy: Group boarding
Minusy: Not have to have cabin bags taken off us when we were literally first on, loads of people after us putting cases above our seats
Plusy: Unlike my previous BA LHR-PHX flights, this one was in a 787. The humidity is much better in a 787. It makes a huge comfort difference in a 10-hour flight. As always on BA, the food was very good.
Minusy: Seats were a a bit cramped. The flight crew seemed overworked.
Plusy: great seats, friendly staff, quick boarding
Minusy: free snacks
Plusy: Good seats, friendly staff, quick boarding.
Minusy: free snacks
Plusy: Nothing.
Minusy: Timeliness. Cleanliness. Service. Food and drinks.
Plusy: Flight left on time and arrived in Lyon early. Crew was attentive.
Minusy: Seat wouldn't go back.
Minusy: On time
Minusy: Seat pitch is tight and seats don't recline. Boarding should be back of plane forwards. This would eliminate the log jam that happens when it's front first.
Plusy: Boarded and left on time
Minusy: Food was awful. It was so hot I was fanning myself. I had a 11 hour flight and than a 10 hour flight after both British airways, and the same exact food. So I just went hungry. I smelled something amazing so thought I would get a good hot meal as my last meal since I had not had anything in 9hours, but nope, just got a measly cold sandwich. I won’t book British airlines again for international travel, I’ll stick to emirates.
Plusy: Quick flight and boarding
Plusy: Flight was excellent crew awesome.
Minusy: Nothing
Plusy: The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight.
Plusy: We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers
Minusy: Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area
Plusy: Friendly staff and smooth boarding process.
Minusy: British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline.
Plusy: Great
Minusy: Everything was fine
Plusy: Great
Minusy: Everything is fine
Plusy: Everything was impeccable
Minusy: Nothing except the rude passagers. But that is out of the hands of the airline..
Plusy: Only the speed of the flight.
The seat was terrible! No pitch, no room, squeezed in like sardines.
The crew spent most of their time hawking BA products. Embarrassing.
Minusy: More room! It was excruciating, and I am not a large person. The boarding process was chaotic and confused. Took a very long time.
The only good part of the flight was that the pilot provided a smooth and quick (thankfully, because the rest was pretty miserable) time in the air. BA has become worse than Ryanair.
Plusy: Comfortable seat
Minusy: Having free snacks
Plusy: Crew was great and movie selection was good. And the food was also good
Minusy: It was all good!
Minusy: Seats are terrible. Crew didn't ask if I wanted to drink anything with the meal. Seemed like a budget flight.
Plusy: I got back to London ahead of schedule, which was nice
Minusy: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?
Plusy: Quick boarding, arrived 30 min early, fast exit and quick bag retrieval
Minusy: Maybe not BA fault but immigration wait at jfk was 11/2 hours!
Minusy: No WiFi.
Plusy: Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience.
Minusy: The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments
Minusy: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle
Plusy: Very pleasant and helpful crew
Minusy: Improved seating comfort, leg barrier or something
Minusy: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing
In Hong Kong the BA first class service was fabulous and got my travel arranged
The idiots on the phone sounded like they had never flown
Plusy: Food was extremely good for economy & professional & experienced cabin crew.
Minusy: 747 showing its age!
Minusy: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself
Plusy: Everything ran on time.
Plusy: Crew was OK ,seat tight
Minusy: More cushion and a little wider seat !
Plusy: The food was good, the crew was friendly, and the plane was clean.
Minusy: flight out of Ghana was delayed by 2 hours.
Plusy: crew members are polite and clear in instructions
Minusy: the check-in time is very long, need to open more counters
Plusy: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.
Plusy: Nice staff
Minusy: Seats are too small, I don't have space for my upper legs.
Minusy: Seat didn’t recline...
Plusy: Crew and pilot great.
Minusy: Toilet was dirty.
Minusy: We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie.
Plusy: Crew was great
Minusy: The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!
Plusy: Crew was friendly, booked seat was good.
Minusy: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.
Plusy: The flight was 9hr each leg which is not baf of elder people. The food was fine. Entertainment was good. Austin to london flight was a little spacious and comfortable.
Minusy: You need to display gate information for connecting flight well in advance for thr elder people to get to the gate on time. We had the gate information displayed just 1 hour before departure. London to hyderabad flight was too cold. If the temperature was adjusted above 72 degrees it would have been appreciated. London to hyderabad flight was cramped up. Not at all spacious, my knees started to hurt after the flight.
Plusy: Easy boarding.
Minusy: British Airways is the only airline I’ve flown that doesn’t off free water.
Plusy: No idea why BA charge for food and drink - budget airline trait
Plusy: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.
Minusy: Proper communication by both BA and local handlers at the airport in Iceland.
Minusy: Great experience
Minusy: Rude staff
Good
Minusy: Timing is good
Plusy: Crew had filled overhead lockers with their bags leaving no room for ours
Plusy: The crew was really good
Minusy: Perhaps seats just a bit more confortable. Overall a very good airline
Plusy: Easy and quick boarding.
Minusy: Seat space was tight
Plusy: Female Flight attendant was very rude
Plusy: Good seats and smooth flight
Minusy: No free snacks
Plusy:
All services were superb. From boarding, food, to bye bye from Crew very unique. Good team
Minusy: Every was excellent
Delayed flight departure and arrival
Plusy: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned
Minusy: Lost of deposited money to tea nsportation due to delay plane arrival
Plusy: Everything.
Minusy: better assistance for people on wheelchairs in the airport.
Plusy: great seats, friendly staff, quick boarding
Minusy: free snacks
Plusy: Flight left on time and arrived in Lyon early. Crew was attentive.
Minusy: Seat wouldn't go back.
Plusy: Quick flight and boarding
Plusy: Flight was excellent crew awesome.
Minusy: Nothing
Plusy: The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight.
Plusy: Friendly staff and smooth boarding process.
Minusy: British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline.
Plusy: Great
Minusy: Everything was fine
Plusy: Great
Minusy: Everything is fine
Plusy: Everything was impeccable
Minusy: Nothing except the rude passagers. But that is out of the hands of the airline..
Plusy: Comfortable seat
Minusy: Having free snacks
Plusy: Crew was great and movie selection was good. And the food was also good
Minusy: It was all good!
Plusy: Quick boarding, arrived 30 min early, fast exit and quick bag retrieval
Plusy: Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience.
Minusy: The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments
Minusy: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing
In Hong Kong the BA first class service was fabulous and got my travel arranged
The idiots on the phone sounded like they had never flown
Plusy: Food was extremely good for economy & professional & experienced cabin crew.
Minusy: 747 showing its age!
Plusy: Everything ran on time.
Plusy: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.
Plusy: Crew was great
Minusy: The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!
Minusy: Great experience
Good
Minusy: Timing is good
Plusy: The crew was really good
Minusy: Perhaps seats just a bit more confortable. Overall a very good airline
Plusy:
All services were superb. From boarding, food, to bye bye from Crew very unique. Good team
Minusy: Every was excellent
Plusy: The crew was great and food very good
Minusy: The purchase through a third party vendor on Kayak was a disaster. disclosure was not given about class of service purchased and limitations of that class of service. I spent so much on luggage costs and change fees I could have purchased first class. I will never book through Kayak again - will always go straight to the airline for purchase. This was a disaster.
Plusy: All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with.
Minusy: The entertainment wasn’t working initially.
Plusy: Group boarding
Minusy: Not have to have cabin bags taken off us when we were literally first on, loads of people after us putting cases above our seats
Plusy: Unlike my previous BA LHR-PHX flights, this one was in a 787. The humidity is much better in a 787. It makes a huge comfort difference in a 10-hour flight. As always on BA, the food was very good.
Minusy: Seats were a a bit cramped. The flight crew seemed overworked.
Plusy: Good seats, friendly staff, quick boarding.
Minusy: free snacks
Plusy: We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers
Minusy: Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area
Minusy: No WiFi.
Minusy: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle
Plusy: Very pleasant and helpful crew
Minusy: Improved seating comfort, leg barrier or something
Plusy: Crew was OK ,seat tight
Minusy: More cushion and a little wider seat !
Plusy: The food was good, the crew was friendly, and the plane was clean.
Minusy: flight out of Ghana was delayed by 2 hours.
Plusy: Nice staff
Minusy: Seats are too small, I don't have space for my upper legs.
Minusy: We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie.
Plusy: No idea why BA charge for food and drink - budget airline trait
Plusy: Easy and quick boarding.
Minusy: Seat space was tight
Plusy: Good seats and smooth flight
Minusy: No free snacks
Delayed flight departure and arrival
Plusy: Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned
Minusy: Lost of deposited money to tea nsportation due to delay plane arrival
Plusy: Nothing
Minusy: It
Plusy: Nothing.
Minusy: Timeliness. Cleanliness. Service. Food and drinks.
Minusy: On time
Minusy: Seat pitch is tight and seats don't recline. Boarding should be back of plane forwards. This would eliminate the log jam that happens when it's front first.
Plusy: Boarded and left on time
Minusy: Food was awful. It was so hot I was fanning myself. I had a 11 hour flight and than a 10 hour flight after both British airways, and the same exact food. So I just went hungry. I smelled something amazing so thought I would get a good hot meal as my last meal since I had not had anything in 9hours, but nope, just got a measly cold sandwich. I won’t book British airlines again for international travel, I’ll stick to emirates.
Plusy: Only the speed of the flight.
The seat was terrible! No pitch, no room, squeezed in like sardines.
The crew spent most of their time hawking BA products. Embarrassing.
Minusy: More room! It was excruciating, and I am not a large person. The boarding process was chaotic and confused. Took a very long time.
The only good part of the flight was that the pilot provided a smooth and quick (thankfully, because the rest was pretty miserable) time in the air. BA has become worse than Ryanair.
Minusy: Seats are terrible. Crew didn't ask if I wanted to drink anything with the meal. Seemed like a budget flight.
Plusy: I got back to London ahead of schedule, which was nice
Minusy: The whole business of charging for drinks and mediocre food in economy, while they tout that business will get a full meal. BA is NOT Ryanair, or is it?
Minusy: Maybe not BA fault but immigration wait at jfk was 11/2 hours!
Minusy: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself
Plusy: crew members are polite and clear in instructions
Minusy: the check-in time is very long, need to open more counters
Minusy: Seat didn’t recline...
Plusy: Crew and pilot great.
Minusy: Toilet was dirty.
Plusy: Crew was friendly, booked seat was good.
Minusy: I travel very light, was finishing up a 14 day trip around the world, couldn’t check-in online. Tried a number of options. When arriving at airport - my checked bag was a total of 12kg, but was told if I planned to bring it home with me that I had to pay $100 bag fee. I realize that airlines charge bag fees - however, I was unaware in advance, booking from Lhr to FLL with layover in Oslo.
Plusy: The flight was 9hr each leg which is not baf of elder people. The food was fine. Entertainment was good. Austin to london flight was a little spacious and comfortable.
Minusy: You need to display gate information for connecting flight well in advance for thr elder people to get to the gate on time. We had the gate information displayed just 1 hour before departure. London to hyderabad flight was too cold. If the temperature was adjusted above 72 degrees it would have been appreciated. London to hyderabad flight was cramped up. Not at all spacious, my knees started to hurt after the flight.
Plusy: Easy boarding.
Minusy: British Airways is the only airline I’ve flown that doesn’t off free water.
Plusy: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.
Minusy: Proper communication by both BA and local handlers at the airport in Iceland.
Minusy: Rude staff
Plusy: Crew had filled overhead lockers with their bags leaving no room for ours
Plusy: Female Flight attendant was very rude
