Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
Lufthansa (LH)
| Kod IATA | LH |
|---|---|
| Trasy | 612 |
| Najpopularniejsza trasa | Frankfurt nad Menem–Berlin-Tegel |
| Obsługiwane lotniska | 196 |
| Najpopularniejsze lotnisko | Frankfurt nad Menem |
Minusy: All of our luggage was lost and did not arrive in Prague
Plusy: Crew extra nice
Minusy: Food
Plusy: Yes super crew and super seat. ( next to empty seat) Nice new plane
Minusy: This one couldn’t have been better. Plenty of food snacks and drinks
Plusy: Awfull!!
Plusy: Na
Minusy: Na
Minusy: Better, cleaner seats. Poor movie selection and nott to mention terrible food.
Plusy: The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way.
Plusy: The crew was great with kids. Very friendly and helpful.
Plusy: MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges.
Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras.
Minusy: Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after.
The meals on both flights were identical; I don't think it can be a big problem to correct that.
I took a long time to get accepted by the WiFi in the two lounges.
Plusy: The crew were so friendly and helpful.
Minusy: I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option.
Minusy: First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation
Plusy: Got to ride on a Boeing 747 Intercontinental!
Minusy: It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares.
Lufthansa Efficiency
Plusy: Flight departed on time. Crew were friendly and efficient
Minusy: Boarding seem to be chaotic, no boarding by group or seat number.
Really smooth trip
Plusy: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.
Minusy: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick
Minusy: offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good.
Plusy: Everything went as expected, very smooth
Minusy: Lower fare !!
Plusy: The seats were comfortable, entertainment during the long flight was very good.
Minusy: Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!
Plusy: Comfortable seats, decent food and was left alone to sleep after a long day.
Minusy: Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail.
Plusy: Seat, entertainment, food, plane
Minusy: Crew attitude
Plusy: No delays.
Minusy: The entertainment monitors were SUPER laggy with response. Image quality wasn't great.
Plusy: Entertainment monitors were in good shape and responsive. Selection was not bad.
Minusy: Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience.
Plusy: A380 with extra legroom is great comfort
Minusy: Connection at Frankfurt airport very poor
We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa
Plusy: Comfort of A380
Legs space
Minusy: Terrible Connecto in Frankfurt
We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service
Plusy: Best flight crew I've ever had.
Minusy: A free upgrade to first class
Plusy: Seat comfort.
Minusy: Food selection.
Plusy: Seat was comfortable. Looked new.
No flight from Frankfurt.
Minusy: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.
Plusy: -
Minusy: Will never use Lufthansa again
Plusy: -
Minusy: I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight.
Was offered a replacement ticket for over £900. Bought a new one with BA.
Minusy: Viaje corto
Plusy: Entertainment was good
Minusy: Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight
Plusy: Food was good
Minusy: Should have been on time
Best international flight ever
Plusy: Care was amazing plane was spacious and new lots of entertainment
Minusy: Food could have been better
Plusy: Crew
Minusy: The transfer at Frankfurt was a horrible experience. The terminal for departure was all the was at the other side of the airport. Leaving me barely enough time to transfer.
Minusy: Petiole are treated spending $1000 on a trip as poor with very uncomfortable seats and mediocre food
Plusy: I loved the abundance of movies you can choose from.
Minusy: I don't know.
Plusy: The flight barely had a bump and was on time. Service was terrific and, for a regular economy seat, I didn't feel too squished. The entire experience was highly positive.
Minusy: Luftansa cancelled my flight due to impending hurricane. Because of announced airport closure, I decided to go on August 31 on the only flight available which was Iceland air. I had to pay $4200 for the flight. My flight back to Orlando is on September 9 on Iceland air. How can you compensate me?
Plusy: Crew was kind and helpful. The flight left on time and was smooth.
Minusy: The food could have been better! Also, the entertainment options could have been more current.
Plusy: the flight was well organized, the service appropriate, and the travel smooth and on time.
Minusy: the seat did not recline. the touch screen for movies and albums was not working reliably.
Plusy: Incorrect carrier! I missed the flights because of them !!!
Minusy: Check-in Seattle was ill organized and folks cut and groused
Plusy: The crew
Minusy: The seat space and food
Minusy: Lufthansa left us stranded in Dublin
Minusy: I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all
Minusy: I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️
Plusy: Nothing
Minusy: Lufthansa is not a pioneer flying company as you think, everything comes from Germany is low quality especially service!!!
Plusy: Fabulous Stuart’s.
Minusy: 1h of delay .... is inadmissible for the price what we are paying for the tickets...
Plusy: Everything
Minusy: Nothing
Plusy: Everything
Minusy: Nothing
Plusy: The confort and quality of Lufthansa is excellent!
Minusy: Breakfast/snack is very bad, but no airline provides anything decent.
Plusy: Amazing crew and service.
Minusy: Seat space extremely low for tall person.
Plusy: Excellent service, friendly crew, economy seat was ok even if I’m 6’ 1”
Minusy: Food was not very good, inflight headset available but very, very low quality for such a noisy environment and their own headset plug would not match the plug type of the entertainment center!
Minusy: Great experience.
Minusy: The travel has bien good
Plusy: Great airline! Would love to fly with them again! :)
Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers.
Keep it up Lufthansa :)
Minusy: Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible).
Plusy: Yes super crew and super seat. ( next to empty seat) Nice new plane
Minusy: This one couldn’t have been better. Plenty of food snacks and drinks
Plusy: The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way.
Plusy: The crew was great with kids. Very friendly and helpful.
Really smooth trip
Plusy: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.
Minusy: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick
Plusy: Everything went as expected, very smooth
Minusy: Lower fare !!
Plusy: Seat, entertainment, food, plane
Minusy: Crew attitude
Plusy: Best flight crew I've ever had.
Minusy: A free upgrade to first class
Plusy: Seat comfort.
Minusy: Food selection.
Plusy: Seat was comfortable. Looked new.
Best international flight ever
Plusy: Care was amazing plane was spacious and new lots of entertainment
Minusy: Food could have been better
Plusy: The flight barely had a bump and was on time. Service was terrific and, for a regular economy seat, I didn't feel too squished. The entire experience was highly positive.
Minusy: Check-in Seattle was ill organized and folks cut and groused
Minusy: I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️
Plusy: Everything
Minusy: Nothing
Plusy: Everything
Minusy: Nothing
Plusy: The confort and quality of Lufthansa is excellent!
Minusy: Breakfast/snack is very bad, but no airline provides anything decent.
Minusy: Great experience.
Plusy: Great airline! Would love to fly with them again! :)
Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers.
Keep it up Lufthansa :)
Minusy: Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible).
Plusy: Crew extra nice
Minusy: Food
Plusy: Na
Minusy: Na
Plusy: MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges.
Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras.
Minusy: Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after.
The meals on both flights were identical; I don't think it can be a big problem to correct that.
I took a long time to get accepted by the WiFi in the two lounges.
Plusy: The crew were so friendly and helpful.
Minusy: I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option.
Minusy: First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation
Minusy: offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good.
Plusy: Comfortable seats, decent food and was left alone to sleep after a long day.
Minusy: Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail.
Plusy: Entertainment monitors were in good shape and responsive. Selection was not bad.
Plusy: Entertainment was good
Minusy: Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight
Plusy: Food was good
Minusy: Should have been on time
Minusy: Petiole are treated spending $1000 on a trip as poor with very uncomfortable seats and mediocre food
Plusy: I loved the abundance of movies you can choose from.
Minusy: I don't know.
Plusy: Crew was kind and helpful. The flight left on time and was smooth.
Minusy: The food could have been better! Also, the entertainment options could have been more current.
Plusy: the flight was well organized, the service appropriate, and the travel smooth and on time.
Minusy: the seat did not recline. the touch screen for movies and albums was not working reliably.
Plusy: The crew
Minusy: The seat space and food
Plusy: Amazing crew and service.
Minusy: Seat space extremely low for tall person.
Plusy: Excellent service, friendly crew, economy seat was ok even if I’m 6’ 1”
Minusy: Food was not very good, inflight headset available but very, very low quality for such a noisy environment and their own headset plug would not match the plug type of the entertainment center!
Minusy: The travel has bien good
Minusy: All of our luggage was lost and did not arrive in Prague
Plusy: Awfull!!
Minusy: Better, cleaner seats. Poor movie selection and nott to mention terrible food.
Plusy: Got to ride on a Boeing 747 Intercontinental!
Minusy: It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares.
Lufthansa Efficiency
Plusy: Flight departed on time. Crew were friendly and efficient
Minusy: Boarding seem to be chaotic, no boarding by group or seat number.
Plusy: The seats were comfortable, entertainment during the long flight was very good.
Minusy: Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!
Plusy: No delays.
Minusy: The entertainment monitors were SUPER laggy with response. Image quality wasn't great.
Minusy: Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience.
Plusy: A380 with extra legroom is great comfort
Minusy: Connection at Frankfurt airport very poor
We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa
Plusy: Comfort of A380
Legs space
Minusy: Terrible Connecto in Frankfurt
We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service
No flight from Frankfurt.
Minusy: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.
Plusy: -
Minusy: Will never use Lufthansa again
Plusy: -
Minusy: I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight.
Was offered a replacement ticket for over £900. Bought a new one with BA.
Minusy: Viaje corto
Plusy: Crew
Minusy: The transfer at Frankfurt was a horrible experience. The terminal for departure was all the was at the other side of the airport. Leaving me barely enough time to transfer.
Minusy: Luftansa cancelled my flight due to impending hurricane. Because of announced airport closure, I decided to go on August 31 on the only flight available which was Iceland air. I had to pay $4200 for the flight. My flight back to Orlando is on September 9 on Iceland air. How can you compensate me?
Plusy: Incorrect carrier! I missed the flights because of them !!!
Minusy: Lufthansa left us stranded in Dublin
Minusy: I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all
Plusy: Nothing
Minusy: Lufthansa is not a pioneer flying company as you think, everything comes from Germany is low quality especially service!!!
Plusy: Fabulous Stuart’s.
Minusy: 1h of delay .... is inadmissible for the price what we are paying for the tickets...
