Znajdź tanie loty liniami Lufthansa

Plusy: The take off and landing was peaceful and on time

Minusy: I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.

Plusy: Crew was very warm and friendly

Minusy: The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.

Plusy: Seat back tv’s

Minusy: Flight was delayed over 3 hours, food was mediocre at best

Minusy: One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.

Minusy: One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.

Minusy: Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Minusy: It’s very very poor and flight radar is below average

Minusy: I do not like that mono do sale me a ticket with no baggage and never will by a ticket from this company again!

Minusy: The seat didn’t recline and the entertainment didn’t work

Plusy: Safety of aircraft

Minusy: Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them

Plusy: Crew

Minusy: More direction once crew knew the connecting flight would be lost, especially to minors

Minusy: Three hours departure delay from Munich to SFO

Minusy: We had a three hour departure delay in Munich

Minusy: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Plusy: Crew was very good. Food was OK.

Minusy: Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.

Plusy: Nothing

Minusy: Leg room

Plusy: Nothing in particular stands out about our flight. We've flown many airlines, Aeroflot, British Air, Delta, Iceland Air and KLM recently. Lufthansa was right in there with the middlet of the pack, with the exception of Iceland Air, which would be at the bottom, but they make no pretenses. The seats, even in the basic economy, which we had,reclined and were comfortable; good legroom. Food and drink offerings were standard. Amounts were small, but everything was the right temperature. Restrooms were clean and well equipped. Movie offerings, not many newer releases. Nothing like Sky news, so you couldn't check weather or current events. Crew was courteous and attentive,

Minusy: Boarding at Frankfort left much to be desired. First off, the equipment was not ready; we waited 45 min. to board after we got to the gate (early) and due to turbulence over the Atlantic, the pilots could not make up the time. We are senior citizens. We, along with about 25 others in our category, responded to the call for us to get in line to board, stand for 30 min. The gate personnel did not provide any information that boarding was NOT imminent at that point, so you had to stand up to keep your place. Finally, once the boarding for people needing assistance began, we got to choose between using 2 flights of stairs (a faster way to get into the plane) or an elevator to board the plane. (Hello! We have trouble with things like stairs; don't you know that?) The elevator accommodated one wheelchair and 2 or 3 people at a time. More waiting in the jetway to get down to the plane! The whole boarding process took 90 min. from the time we stood up to the time they closed the doors. Bad grades for the the cleaning crew making us wait so long, for the gate personnel for keeping us in the dark and the disorganized process boarding. Nobody cared about our discomfort, not what we would have expected from LH. Consequently, we've revised our opinion of Luthansa. Maybe next time we'll take BA.

Plusy: It was on time and got me where I needed to go.

Minusy: The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs.

Flight delays led to poor planning on Lufthansa part

Minusy: Flight was delayed in Frankfurt due to technical issues. That was fixed, but ended up missing the flight to Minneapolis. Lufthansa provided vouchers to hotel and shuttle to the hotel (holiday inn express) and back to the airport. We stood out in the cold for 45 mins but the shuttle did not show up. Ended up taking Uber to the hotel only to find out their shuttle service does not start in the morning before 5:30 am. They booked me on a 6 am flight with 5:45 boarding time. The hotel scheduled a taxi to pick me up at 3:30 am to make back to the airport on time. I ended up spending $70 and I’m totally exhausted. I wished I just stayed at the airport. Not to mention the quality of the hotel accommodations is less than average. Very disappointed with how this whole situation was managed.

Plusy: The crew was very helpful, gong out of their way as even bringing me camomile tea. It was lukewarm, it it’s the thought that counts.

Minusy: The seats were way too tiny on this giant airbus, even for me and my daughter-in-law who are both under 5 feet and under 100 lbs. te flight was torture. Food also was not as good as previous Lufthansa fare.

Plusy: Same as other answe

Minusy: Same