Znajdź tanie loty liniami easyJet

Minusy: TXL could have hired more ground staff. We were delayed almost 1 hour because they couldn’t find a driver for the pushback tug.

Minusy: Some passe

Plusy: Amazing timely departure and super fast luggage!

Minusy: Boarding process always painful. Not sure why they always take passengers in an uncomfortable standing only zone and still make them wait.

Plusy: Did not take this flight- had to be rescheduled on a different airline because of a missed connection.

Minusy: a handbag is a piece! but a full bigger plastic bag is ok! Damn correct your rules

Plusy: Crew were nice and situations like this are out of their control.

Minusy: Boarding was disorganised! Passengers were rude and shoving people out the way! Too many suitcases on board that then had to be taken off and checked into the hold. Had a rude guy sat next to me who literally took up half my seat too and leg space.

Minusy: 1 hour delay

Plusy: Th me crew members were friendly

Minusy: Timeliness

Fly away

Plusy: Fast boarding, nice crew

Minusy: The flight should’ve taken 1.25 hours. Ended up arriving in Berlin 3 hours later. Seats are very crammed

Delays

Plusy: Flight crew was nice!

Minusy: Flight was delayed about an hour! I felt like a simple apology about us being held up wasn’t enough. They could have offered all passengers at least a free beverage. Does customer service exists anywhere anymore?

Easyjet closed the gate early without any announcement

Plusy: A good range of cafes at Gatwick while my wife and I wait 7 hours at airport for next flight

Minusy: Easyjet's abysmal customer service. We are at gate 40 minutes before and are waiting to board only to find out that they have closed the gate early due to few passengers,wiyhout making any announcement. The airplane is still standing right there but they say we can't board as they have closed the doors. To make things worse, Easyjet refused to pay for the replacement flight, let alone compensate us for the flight we missed (cutting our 2 day holiday in half practically).

Checking in worst ever

Plusy: We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag.

Minusy: We will seriously think of a different air line

Plusy: Low cost, no complimentary food and no entertaiment

Minusy: I could not take the trolies on board.

Bad ground staff

Plusy: Am very upset with how I got treated

Minusy: Paid GBP 26.99 to be able to take with me my carry-on that was refused by a groundstaff standing outside and informing me she determined what would happen. Bad bad experience and paying GBP 26,99 for nothing is a real shame

Booked cabin luggage, which was taken off me when boarding the plane

Minusy: The EasyJet agents damaged by cabin luggage

Delayed

Plusy: Staff were all frjendly

Minusy: The plane came in early and we boarded on time but didn’t take off until 22;25

Plusy: The crew were lovely and took care of us.

Minusy: The delay was over an hour and we just sat on the plane.

Minusy: The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly.

bad seats over priced luggage charges and poor customer exp

Plusy: nothing

Minusy: poor customer experience, ridiculous bag fees, horrible seats

Even with "Easy Boarding" it was again in the a**

Plusy: The actual flight was quite alright. Staff were efficient and courteous, seat were comfy, although they didn't lean back.

Minusy: Boarding was a disaster. We arrived quite early but no-one was available to check us in, so we had to wait an hour. When we got into the boarding area, there was a restaurant that only had sweets (it was 7 p.m.). This wasn't the airline's fault of course, but it added to the frustration. Then signage at the gates was unclear so that we weren't sure if we were in the right line up. We had to squeeze past around 150 people who were boarding a different flight (to Porto) and then were informed that we had priority boarding and didn't have to wait. We still had to wait anyway, around 40 minutes. All very confusing and frustrating. But it was cheap, so that excuses everything, right? Not.

Delay + no real attempt to mitigate impact

Plusy: Professional crew

Minusy: 2-hour delay due to "crew welfare issues" Even after a 2-hour delay, they let more cabin baggage on board than was possible to stow in the lockers, resulting in rather chaotic scenes around transfer of baggage to the hold, and adding toi delay.. Entirely avoidable

Departed late, did not catch up, I lost my connection

Minusy: Arrived late, I lost my connection, costing lots of money

Baggage at TXL

Plusy: I had to wait almost an hour for my bags. This ridiculous.