KLM (KL)
KLM (KL)
KLM (KL)
KLM (KL)
KLM (KL)
| Kod IATA | KL |
|---|---|
| Trasy | 331 |
| Najpopularniejsza trasa | Amsterdam-Schiphol–Amsterdam-Schiphol |
| Obsługiwane lotniska | 139 |
| Najpopularniejsze lotnisko | Amsterdam-Schiphol |
Plusy: Nice crew, good food.
Minusy: Both bathroom were not working in business class area.
Plusy: Information sharing by pilots and crew. Economy class leg room is good.
Minusy: All good up to the level
Plusy: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.
Minusy: I flew economy and all was good and appropriate to the level.
Plusy: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!
Minusy: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM
Plusy: Decent price for economy comfort seat, 4A.
Minusy: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal.
They have also changed the boarding gate..
Plusy: The crew was professional & friendly
Minusy: Food was terrible honestly, entertainment system didn't work on 1st flight.
Plusy: Klm's consistantly high standards in everything they do.
Minusy: Nothing
Plusy: Great atmosphere, crew was excellent!
Minusy: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.
Plusy: Crew were excellent
Minusy: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.
Plusy: Confort and kindness
Minusy: It was too cold
Minusy: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.
Plusy: Impressive service...
amazing crew, very friendly and professional
Plusy: Muslim food
Minusy: When its rain we shouldn’t walk to the air plain
Plusy: Crew good and seat OK but not exceptional for business class
Minusy: Food was average - main course could have been better. Range of movies ok but not great
Minusy: Still don’t have my luggage yet
Plusy: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.
Minusy: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great
Plusy: I was sorted on Row 3 and the drapes kept hitting the back of my head.
Minusy: Move the drapes a few more inches back.
Plusy: KLM are our airline of choice. A great full-service carrier with impecable standards.
Minusy: Nothing
Plusy: Flight was on time.
Minusy: Staff: from check in to landing, they could at least smile.
Baggage claim was a nightmare, 6 Schengen flights in the same belt.
Plusy: Professional crew. Good simple check in.
Minusy: Nothing.
Minusy: All of the less than good, obvious!
Plusy: The crew.
Minusy: The time between flights.
Plusy: The socks offered in business were comfortable and nice looking. The red wine was good.
Minusy: The food was just average and the seat not too comfortable
Minusy: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,
Plusy: Loved the smooth ride.
Minusy: Bathroom was pretty nasty
Plusy: Almost everything, especially the crew.
Minusy: Don’t feel like anything should be better to be honest
Plusy: The crews were pretty great!
Minusy: The regulating of the temperature.
Plusy: The crew tried to be helpful but were equally frustrated with the ground crew.
Minusy: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
Plusy: Usual faultless KLM experience
Minusy: Nothing.
Minusy: Boarding was crazy. Could not everyone in the gate area.
Plusy: Fast boarding
Minusy: Slow in refuelling, got us delayed for 40-
Plusy: Pleasant crew. Appropriate and efficiently served snack.
Minusy: Boarding and disembarkation were slow.
Plusy: Staff were professional and polite.
Minusy: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.
Minusy: Information on arrival time was not correct
Minusy: Time
Plusy: Flight and the crew!
Minusy: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!
Minusy: Delay due to strike
Plusy: Great crew.
Minusy: Ran out of business class meal. Substituted a Econ class.
Transit problem
Plusy: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.
Minusy: Flight was delayed, had to run to my next connection flight.
Smooth trip
Plusy: Everything works and quick to get to destination.
Plusy: Flight arrived on time
Minusy: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.
Plusy: Planes were on time and connections made.
Minusy: One bag delayed as not put on flight and food could be better.
Minusy: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.
Plusy: Good amount of space on the plane, lots of movies to watch, good food and drink.
Plusy: The crew was informative
Minusy: Inflight sandwiches
Plusy: Customer care was super supportive
Minusy: Inflight sandwiches
Plusy: KLM STAFF WERE VERY PROFESSIONAL
Minusy: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE
Minusy: Everything was OK
Minusy: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience
Plusy: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight
Plusy: Food was great, enjoyed watching videos, staff very profession and friendly.
Minusy: Boarding was delayed and prolonged
My Baggage was not transferred and was not available when I arrived in Dulles.
Plusy: Excellent crew, good food & movie selection.
Plusy: The crew were excellent and seats were comfy.
Minusy: Headphones for the entertainment centre.could have been better. Sound quality not great.
Klm doing better than delta
Plusy: Service and crew amazing friendly and went out of the way to
Make u feel special even the pilots gave updates thru out the flight
Minusy: Not being to help on the ground in Copenhagen with delta issues
Plusy: Great airline
Minusy: Crew members in Amsterdam were very rude and disrespectful
Minusy: The plane is so old..,
Plusy: economy plus seats were nice, great movie selection, especially international movies
Minusy: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better
Plusy: Klm's consistantly high standards in everything they do.
Minusy: Nothing
Plusy: Confort and kindness
Minusy: It was too cold
Minusy: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.
Plusy: Impressive service...
amazing crew, very friendly and professional
Minusy: Still don’t have my luggage yet
Plusy: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.
Minusy: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great
Plusy: I was sorted on Row 3 and the drapes kept hitting the back of my head.
Minusy: Move the drapes a few more inches back.
Plusy: KLM are our airline of choice. A great full-service carrier with impecable standards.
Minusy: Nothing
Plusy: Professional crew. Good simple check in.
Minusy: Nothing.
Plusy: Loved the smooth ride.
Minusy: Bathroom was pretty nasty
Plusy: Almost everything, especially the crew.
Minusy: Don’t feel like anything should be better to be honest
Minusy: Boarding was crazy. Could not everyone in the gate area.
Minusy: Time
Transit problem
Plusy: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.
Minusy: Flight was delayed, had to run to my next connection flight.
Smooth trip
Plusy: Everything works and quick to get to destination.
Plusy: Good amount of space on the plane, lots of movies to watch, good food and drink.
Minusy: Everything was OK
Plusy: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight
Plusy: Food was great, enjoyed watching videos, staff very profession and friendly.
Minusy: Boarding was delayed and prolonged
My Baggage was not transferred and was not available when I arrived in Dulles.
Plusy: Excellent crew, good food & movie selection.
Plusy: The crew were excellent and seats were comfy.
Minusy: Headphones for the entertainment centre.could have been better. Sound quality not great.
Klm doing better than delta
Plusy: Service and crew amazing friendly and went out of the way to
Make u feel special even the pilots gave updates thru out the flight
Minusy: Not being to help on the ground in Copenhagen with delta issues
Plusy: Great airline
Plusy: Information sharing by pilots and crew. Economy class leg room is good.
Minusy: All good up to the level
Plusy: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.
Minusy: I flew economy and all was good and appropriate to the level.
Plusy: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!
Minusy: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM
Plusy: Great atmosphere, crew was excellent!
Minusy: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.
Plusy: Muslim food
Minusy: When its rain we shouldn’t walk to the air plain
Plusy: Crew good and seat OK but not exceptional for business class
Minusy: Food was average - main course could have been better. Range of movies ok but not great
Plusy: The crew.
Minusy: The time between flights.
Plusy: The crews were pretty great!
Minusy: The regulating of the temperature.
Plusy: Usual faultless KLM experience
Minusy: Nothing.
Plusy: Fast boarding
Minusy: Slow in refuelling, got us delayed for 40-
Plusy: Staff were professional and polite.
Minusy: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.
Plusy: Great crew.
Minusy: Ran out of business class meal. Substituted a Econ class.
Plusy: Planes were on time and connections made.
Minusy: One bag delayed as not put on flight and food could be better.
Minusy: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.
Plusy: The crew was informative
Minusy: Inflight sandwiches
Plusy: Customer care was super supportive
Minusy: Inflight sandwiches
Plusy: KLM STAFF WERE VERY PROFESSIONAL
Minusy: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE
Minusy: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience
Plusy: Nice crew, good food.
Minusy: Both bathroom were not working in business class area.
Plusy: Decent price for economy comfort seat, 4A.
Minusy: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal.
They have also changed the boarding gate..
Plusy: The crew was professional & friendly
Minusy: Food was terrible honestly, entertainment system didn't work on 1st flight.
Plusy: Crew were excellent
Minusy: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.
Plusy: Flight was on time.
Minusy: Staff: from check in to landing, they could at least smile.
Baggage claim was a nightmare, 6 Schengen flights in the same belt.
Minusy: All of the less than good, obvious!
Plusy: The socks offered in business were comfortable and nice looking. The red wine was good.
Minusy: The food was just average and the seat not too comfortable
Minusy: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,
Plusy: The crew tried to be helpful but were equally frustrated with the ground crew.
Minusy: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
Plusy: Pleasant crew. Appropriate and efficiently served snack.
Minusy: Boarding and disembarkation were slow.
Minusy: Information on arrival time was not correct
Plusy: Flight and the crew!
Minusy: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!
Minusy: Delay due to strike
Plusy: Flight arrived on time
Minusy: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.
Minusy: Crew members in Amsterdam were very rude and disrespectful
Minusy: The plane is so old..,
Plusy: economy plus seats were nice, great movie selection, especially international movies
Minusy: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better
