Znajdź tanie loty do Europy

Plusy: "Entertainment was great, excellent movie selections, and games."

Minusy: "Flight delayed, sat on plane on ground for 4 hours then missed connecting flight."

Minusy: "crew at the gate."

Plusy: "Great helpful flight crew"
Minusy: "Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight"

Plusy: "Great service in 1st class"
Minusy: "All good"

Plusy: "The crew was quite pleasant and friendly - very accomodating"
Minusy: "Entertainment system is outdated, the food was only passable. The chocolate was nice"

Plusy: "Crew was really nice can’t complain"
Minusy: "Other airlines offer free beer or even hard liquor here u have to pay"

Plusy: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"

Minusy: "Nothing. The best airline I've flown across the board."

Plusy: "The crew was polite and we arrived safely."
Minusy: "The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace."

Minusy: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"

Minusy: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"

Plusy: "Excellent"

Plusy: "Good crew and despite the short flight we even got a sandwich which was great after a long day"
Minusy: "No entertainment but short flight"

Plusy: "Again boarding was smooth"
Minusy: "The seats were terrible"

Plusy: "Very kind crew. Great food. Nice leg room even for economy."
Minusy: "This was one of the most empty flights I’ve ever been on. With that, lots of room for carry on baggage. I fail to see why it was necessary at all. It delayed my journey when time was of the essence."

Minusy: "Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front"

Minusy: "Plane missed connection in Zurich. Transferred next day to United who charged us another $120 for extra baggage, which we already paid at Swiss. We would like reimbursement. Gyula E Balogh"

Plusy: "I like the way they take care of their guests, I have 0 complaints"

Plusy: "great staff"

Plusy: "good flight didn’t have any problems"

Minusy: "None"

Plusy: "Generally Swiss air was good"
Minusy: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"

Plusy: "I love Swiss Airlines, would definitely book with them in the future"

Plusy: "We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous."
Minusy: "Being charged for seat selection. The late hour of departure for the Boston to Zurich flight."

Plusy: "Fast flight and crew was amazing."
Minusy: "Seats are terrible. Food is just ok, could me better, I remember 2012 when I was flying first time with Swiss (same route), food was excellent and seats were much more comfortable. I’m thinking to get back on Turkish Airlines although the trip is much longer, they are much better in both above mentioned segments."

Minusy: "Mackenzie Gray/ My flight was cancelled due to bad weather conditions unfortunately. I'm upset that I never received my initinerary for my substitute flight! I tried online and calling the # that was provided no results. I managed to get thru to someone and they told me they would send the info to my email but they never did."

Minusy: "Delay"

Plusy: "Swiss choclade"

Plusy: "Smooth, on time flight"

Plusy: "Legroom is too little"

Plusy: "Service wa a ok."

Plusy: "Great Food and very pleasant personnel."
Minusy: "Choices of music and movies."

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "Great"

Minusy: "1h45 departure delayed with no compensation."

Plusy: "-Comfortable Leather seats -Snacks were delicious -Legroom (6 foot person here) -Kind Staff"
Minusy: "-That I can't always fly Swiss"

Plusy: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Minusy: "Nothing"

Plusy: "Every time I go back to Greece I always fly Swiss. Always on time, good times, clean, and helpful crew."

Plusy: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Plusy: "The crew was friendly and very attentive. The food was surprisingly good. I would definitely try to fly SWISS again."
Minusy: "Not a big deal, but I missed the vents above the seats."

Plusy: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."

Minusy: "People who handle Swiss"

Plusy: "Great flight. Boarding, departure and arrival on time. Excellent flight attendants."

Plusy: "Everything"

Plusy: "Everything was great.... The food , crew was fantastic , nice friendly stuff ! Very happy with the flights"
Minusy: "Well not really! I can only say negative things is the seats but is not Swiss is all airlines !!! Zero space for your legs"

Plusy: "Wonderful staff and service. Multiple snack and meal service very much appreciated. I love Swiss Air."
Minusy: "I found the movie selection a bit limited for such a long flight."

Plusy: "El espacio dentro de la cabina y la atención de la tripulación. Me informaron de la inmediatez de mi siguiente conexión"

Minusy: "We have bought our seats, but in the airport it was found that our seats were assigned to somebody else and nothing could be done to give them back to us"

Minusy: "Improve quality of on board announcements."

Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Crew was thoughtful"
Minusy: "Seats were uncomfortable and the food was not worth eating"

Minusy: "Luggage did not arrive."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "The airline staff was great. Everyone really helpful."

Plusy: "The flight attendants were wonderful."
Minusy: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Minusy: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."

Plusy: "Good service."
Minusy: "Nothing."

Plusy: "Clean new Airbus 380. Nice crew"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Timeliness of fligyts"

Plusy: "wine"
Minusy: "no screens"

Plusy: "Very pleasant crew."
Minusy: "No complaints"

Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Minusy: "Seems like they want to nickel and dime you for everything now..."

Plusy: "It was overall a great flying experience."
Minusy: "One of my connections was way too short. I almost missed my flight. I had to run!"

Plusy: "Boarding was automated gates was easy."

Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Plusy: "There's nothing much that's positive to say about this leg of our journey."
Minusy: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"

Plusy: "The service to clients number one. I like"

Minusy: "Opóźnienie lotu"

Minusy: "Lost a whole day and a half of vacation!"

Minusy: "I was waiting over 1 hr for my l"

Minusy: "Having to go through passport control and security a second time took too much time for the connection between flights."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Minusy: "Same as above"

Plusy: "Nothing good to say"
Minusy: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"

Plusy: "Efficient crew. Quick service, quick flight."
Minusy: "No negatives."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Minusy: "Did not happen"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Left in time, arrived too early"
Minusy: "Boarding took a lot of time"

Plusy: "Everything!!"
Minusy: "Me starting to get sick!"

Plusy: "Nothing"
Minusy: "Nothing"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Delayed flights for a day"

Plusy: "Same as above."
Minusy: "Same as above."

Plusy: "The flight was on time. Helpful, friendly crew. Will use Condor services again."

Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"

Minusy: "Plane was delayed"

Minusy: "Poor"

Plusy: "Cabin crew was very nice"
Minusy: "Snacks could be better and you could reduce plastic waste. I don't want to drink water from plastic cups, I don't need a napkin to my water, I don't need to receive a sweet bun packed in plastic wrap"

Minusy: "The flight was delayed an hour, this happens frequently when I travel on LOT"

Plusy: "sympatyczna załoga"
Minusy: "miło by było, gdyby walizka "priority" faktycznie wyjeżdżała jako jedna z pierwszych... nie mówiąc o tym, że odebrałam walizkę lekko obtłuczoną"

Plusy: "Obsluga Litewskiej zalogi obslugujacej lot w business i premium"

Minusy: "Not being late"

Minusy: "They lost my bag!"

Minusy: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."

Minusy: "Zdecydowanie za mała ilość jedzenia,jak na lot który trwał prawie 12 godzin...Brakowało przekąsek...Na śniadanie makaron,z sosem beszamelowym?Zbyt "obiadowo",Jak na posiłek na start...Pieczywo,wędlina,jogurcik,może jajecznica...bylyby lepszym rozwiazaniem.Ale,i tak nie ma co narzekać..."

Plusy: "We landed in Minsk and then got back to WAW with not reason given after 7h witong and flight time"

Plusy: "It was Ok."

Minusy: "2,5 H opóźnienia dla lotu który trawa 1:20 to naprawdę bardzo dużo"

Minusy: "Luggage did not arrive in Los Angeles. Representatives not sympathetic. Luggage was delivered to my home the following day. I will probably not use this airline again."

Plusy: "Nic"
Minusy: "Samolot z Warszawy był opóźniony i mimo zapewnień załogi,samolot w Warszawie nie poczekał na pasażerów i odleciał.wstyd i żenada"

Plusy: "Mila i szybka odprawa"
Minusy: "Samolot był opóźniony o ponad godzinę,jednak panie w Katowicach zapewniały,ze kolejny samolot z Warszawy poczeka- miałam jeden bilet łączony. Samolot nie poczekał,a panie w Warszawie były bardzo zdziwione o co pasażerom chodzi.podeszlismy 2 minuty po zamknięciu bramek.samolot odleciał.zenada"

Plusy: "Same as above."

Minusy: "Czystość w samolotach"

Plusy: "było opóźnienie i nie podobało mi się to"
Minusy: "punktualność"

Plusy: "było ok"
Minusy: "nowszy samolot"

Minusy: "Samolot mały mało miejsca na nogi"

Plusy: "wygodnie"
Minusy: "punktualnosc"

Minusy: "Posiłek"

Plusy: "I had no issues at all. Checkin was easy and friendly. I had payed for my checked bag online. Boarding was simple and LOT held the flight about 5 minutes so that some connecting passengers could make it. Service onboard was friendly and efficient."
Minusy: "Honestly, everything was just fine. Security at Warsaw is a disaster and a nightmare so give yourself a good amount of time. It took 30+ minutes for me to clear and there were only 8 people ahead of me."

Plusy: "Opóźnienie bez ważnej przyczyny ponad 1h"

Plusy: "Przemiła obsługa dwoiła się i troiła żeby podróż upłynęła pasażerom w komfortowych warunkach. Pyszne jedzenie do wyboru na pokładzie. W czasie podróży bogaty wybór filmów, w tym kilka nowości."

Plusy: "Very well organized airport, very easy to get to the gate for transfer."

Minusy: "2 godziny opóźnienia na trasie trwającej 2 godziny."

Minusy: "Po ostatnich doświadczeniach z LOT Polish Airlines chyba nie będę korzystał z tych linii. Jakość obsługi bardzo przeciętna, a cent jak azjatyckich i bliskowschodnich linii lotniczych."

Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."

Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."

Minusy: "Lot jak zwykle opóźniony"

Plusy: "Czysto"

Minusy: "Ponad 1h opóźnienia"

Plusy: "Everything"

Minusy: "Tragiczna jakość samolotu, tragiczny serwis z Rumunii"

Plusy: "Dużo miejsca na nogi"
Minusy: "Bagaż zagubiony"

Minusy: "Mało miejsca"

Plusy: "New airplane."
Minusy: "100% full"

Plusy: "Good connection experience."
Minusy: "Waiting/standing on the bus for the one last guy."

Minusy: "W trakcie prawie czterogodzinnego lotu, operator - LOT - nie zapewnił darmowego posiłku (poza kawą/herbatą i wodą oraz małym wafelkiem), choć cena biletu nie była niska. W dużym samolocie i przy przednich trzech czy czterech rzędach klasy quasi business, toaleta z przodu samolotu była przeznaczona tylko dla pasażerów podróżujących tą klasą. Nie wiem, dokąd zmierza PLL LOT, ale nie jest to dobry kierunek. Odprawa opóźniona, lot również."

Plusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"
Minusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"

Plusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT"
Minusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT. Obsluga moze zaoferowac tylko wode.."

Minusy: "Spóźniony godzinę. Bilety kupiliśmy pół roku wcześniej, a w obie strony system usadził nas osobno!"

Plusy: "The airplane is 737 dream liner Bombardier and is well ventilated and operated smoothly. Looks very new. Flight staff are excellent."
Minusy: "The layout of the airport is not conducive to walking around before boarding. Could not use the airport lounge as a result."

Plusy: "Obsluga"
Minusy: "Kolejne spoznirnie samolotu LOT"

Minusy: "The sound of the plane’s engine was annoying"

Minusy: "spoznienie 30 min"

Minusy: "...automatycznie lub przez Internet. Tylko tradycyjnie, po staremu."

Plusy: "Seats super comfortable. Big screen entrainment."
Minusy: "One more time offer drinks for a very long travel time (other 10H)."

Minusy: "flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight"

Minusy: "Super uncomfortable seats (the most ever) No personal tv/entertainment."

Plusy: "Good entertainment, great price"
Minusy: "Had about 30 people on our flight that was taking another TAP connecting flight - missed the gate by less than two minutes - did not hold the plane when they could have"

Plusy: "Service and the price!"
Minusy: "Lots of things but I’m sure TAP it’s working on this!"

Plusy: "Seats and snack"
Minusy: "No delay in departure"

Minusy: "They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!"

Plusy: "Flight was canceled"
Minusy: "Flight was canceled"

Plusy: "The crew was good. The plane was clean. The snacks provided were good."
Minusy: "The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something."

Plusy: "Space in the cabin"
Minusy: "Language included"

Plusy: "Great flight"
Minusy: "All great"

Minusy: "The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late"

Plusy: "The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight."
Minusy: "Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal."

Plusy: "sporo miejsca na nogi"
Minusy: "możliwość wyboru posiłków"

Plusy: "Self checkin, there was no line and things moved quickly."
Minusy: "Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood."

Plusy: "Nothing went wrong so it is good enough for me"

Plusy: "Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again."

Plusy: "The tripulation are very nice people."
Minusy: "The space between seats are small."

Plusy: "Ciepły posiłek na pokładzie, dobre winko"
Minusy: "Opóźnienia."

Plusy: "Odprawa"
Minusy: "Duwersyfikacja miejsc w samolocie / płowa rzędów do 12 wygodniejsze oraz z większymi odstępami miedzy rzędami, propozycja zmiany miejsc w tej samej klasie ( economy) za dodatkową dopłatą jest słabym rozwiązaniem - po tym doświadczeniu nie będę polecał podróży liniami TAP"

Plusy: "nothing."
Minusy: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Plusy: "Left on time, arrived on time."
Minusy: "Nothing"

Plusy: "Not too many people"
Minusy: "Was delayed. Too long waiting for luggages"

Minusy: "Flight was over an hour late, and they would not let us take our carry-on luggage on the flight even though there was plenty of room in the overhead compartments, which caused us to miss our return flight home overseas. No customer service desk at the airport. Ended up costing hundreds of dollars more to book another flight home."

Plusy: "Same as previous flight"
Minusy: "Same as previous flight"

Plusy: "Our flight was late, so we missed our connecting flight to Barcelona, but TAP had already rebooked us on a different flight and had boarding passes all printed out. Good Job."

Minusy: "I was told at the check in that my bags are NOT paid for...when I booked the tickets on line there was no mention of any additional charges, or option to purchase baggage"

Plusy: "Easy mobile check in process,"

Plusy: "Wonderful customer service!!"

Plusy: "They gave us good snacks. Comfortable flight."
Minusy: "We were delayed 1.5 hours. Had to sprint and almost missed my connecting flight."

Plusy: "Cabin staff was nice"
Minusy: "Very cramped seating; rude baggage handlers; bad system for boarding"

Minusy: "The attendant who checked me in at the Porto airport was very rude and sarcastic. At the gate they said the flight would be delayed half an hour, however they just called us to start boarding a half an hour after the flight was expected to leave. At that time the passengers of the previous flight were just starting to leave the plane so everyone that was about to board then had to stand in the freezing cold tunnel way with all of our bags for another 20 minutes while the previous passengers got off. There was no food or any beverage other than water offered on the flight."

Plusy: "No issues, short trip, friendly staff, comfortable ride..."

Plusy: "On time departure"
Minusy: "Slow baggage claim"

Minusy: "Their 11 hours flight converted to 2 days flight with long waiting time between the flights. They also lost my baggage and there was no organization process in the airport as well as they couldn't resolve any problems related to their flight."

Plusy: "The plane was new, clean, and spacious. The staff was mostly helpful and friendly,"
Minusy: "Short flight so no entertainment or drink/food."

Plusy: "Slept the entire way there. Comfy seats"

Plusy: "Very quick and efficient"
Minusy: "Carryin size is so small for the airline"

Plusy: "Crew was nice"
Minusy: "Flight from Porto to Lisbon was late. We almost didn't make our flight from Lisbon to Barcelona. Our luggage didn't make the connection."

Minusy: "We had to pay for a check in luggage fee. Then flight was delayed for about an hour. The gate number change so we had to keep on checking to see what gate it was to be. They keeping on changing the delayed time so it end up being nearly two hours before we got on the plane. I was very disappointed that we didn't get where we needed to be on time. Our hour and 45 minute flight end up just wasting time waiting for the plane. They could of at least refund our check in bag fee for the inconvenient."

Plusy: "Stay away from TAP. I wish the people at the counter were just rude - they were tormenting us and lying to me about my luggage. When they found out I insisted on not checking my bag, they told me they would "keep it" in the meantime. Turned out they went ahead and threw the bag onto the plane. We ended up having to go find it at lost and found. They initially told me it was going to only take 5-10 mins to retrieve my luggage, but then 40 mins passed and still nothing. My poor mom had to wait by the empty belt - and boarding started and the luggage still wasn't there. They forced us to pay 35 euros (it's principle, not the money) when their policy said nothing about it when I booked it on the website. My mom was in tears and I had the worst few hours of my life. TAP - you are disgusting. It takes a lot for me to be upset but you really did everything out of your way to make us suffer. Even told us we might have to miss our flight. You put a huge dent on my trip."
Minusy: "Please see above."

Plusy: "The crew."

Plusy: "New plane. Great service."
Minusy: "Seats are very small. No entertainment system."

Plusy: "The crew were very friendly and relaxed even though there was a delay."

Minusy: "...do I really have to say anything else? I'm in a foreign country, jet lagged, and still wearing the clothes I've been marinating through multiple time zones. I'm not happy at all with this flight, and over 12 hours later, I feel disgusting, and my first day in Barcelona has been miserable because of it. I place all of the blame on the Lisbon connecting terminal. I am not happy."

Plusy: "A short flight, on-time."
Minusy: "Tiny seats"

Plusy: "The plane was really comfortable and clean with plenty of legroom, and the staff friendly."

Plusy: "Basically on time and the employees were very efficient and professional."
Minusy: "Having to take a very crowded shuttle bus to the plane."

Minusy: "the second flight was late by 30 min."

Plusy: "We were shuttled to the plane then the plane wasn't ready, so the bus took us back. We just stood on the bus by the gate for a good 20min. Then went back to the plane again. This time it was ready for boarding. I don't understand why they took us if the plane was ready. Once we were there why did we go back to the gate again?? Get it together TAP. My first and only experience and it wasn't a good one."

Minusy: "Everything"

Plusy: "The ticket was affordable"
Minusy: "The baggage rules are dubious at best."

Plusy: "great new aircrafts"

Minusy: "We waited an hour to get to terminal, unacceptable! Def no frills but flight and comfort were good."

Plusy: "The boarding process was easy"
Minusy: "It wasn't made obvious on Kayak booking that you had to pay for meals separately, which is €40 and not that great from what I've seen. The staff was also very rude and unfriendly"

Minusy: "The price gouging for checking bags due to being a couple kg overweight is ridiculous."

Plusy: "Was not able to leave the country"
Minusy: "Was not able to leave the country"

Minusy: "Directions for check-in and bag allowances clear ahead of boarding, clear communication upon boarding & exit. I was repeatedly provided incorrect & conflicting information."

Plusy: "The plane was huge and spacious. brand new and although I didn't have a meal, I was so comfortable on the plane."
Minusy: "Offer free snacks & drink. even for low fare flights."

Plusy: "Smooth ride"
Minusy: "Customer Service"

Minusy: "Extremely long time for bags to arrive"

Plusy: "The lady next to me left her seat so I wasn’t squished next to a woman who was well overweight and snored"
Minusy: "The crew didn’t offer me anything once, the seats were mildly comfortable and our flight was delayed by over 2 hours, not the airlines fault entirely jfks fault"

Plusy: "One crew member was obnoxious."
Minusy: "If they didn't BLAST the air conditioning. People were cold almost the whole flight. Some children were shivering."

Minusy: "Meals were not great but the worse problem is that whatever it was I couldn't eat it because your toy knives break, you cannot even cut a piece of chicken"

Plusy: "New plane..."
Minusy: "The check-in line was horrendous, then, once you're on the plane, water is rationed, no blanket or pillow. Just horrible. You get what you pay for...never again!"

Minusy: "Food"

Plusy: "Check in was awful. We waited a long time to go through the line, then they allowed everyone who was going to London to go before for 40+ minutes. Our line didn’t budge only the late ppl for London !"
Minusy: "Have organized system !!!"

Plusy: "Had my own row"
Minusy: "Boarding process in English and a little more organized"

Minusy: "More movies"

Plusy: "I really liked that the boarding process was seamless and easy to get the on the plane."
Minusy: "Not having to pay for water"

Plusy: "Cena"
Minusy: "przy odprawie on-line powinien być wybór miejsca w samolocie."

Plusy: "Internet na pokładzie. Uśmiechnięta i enrgiczna obsługa pokładu."
Minusy: "Opóźniony bagaż przyleciał następnego dnia. A czasu na przepakowanie z lotu na lot było 3h więc raczej sporo."

Plusy: "The crew"
Minusy: "The comfort"

Plusy: "Business class seat can't recline to a flat seat"
Minusy: "Quality of the seat."

Minusy: "The plane was old. The seats were very uncomfortable. No entertainment at all."

Plusy: "Was not clear that you had to order dinner in advance Not clear that my luggage would only go to Paris and not all the way to Lithuania"

Minusy: "I was bumped off my assigned seat"

Minusy: "Worst check in experience ever..."

Plusy: "Punktualność miła obsługa. Polecam."

Plusy: "Nice friendly service Spacious chair"

Plusy: "Priority service"
Minusy: "Being charge for everything"

Minusy: "When we tried to register for our flight, I was greeted with the fact that the name on the flight reservation was different than the name on the passport. The name on the flight reservation was Jim; the name on my passport is Francis James Donnellan. They charged me $60 to correct what they perceived as an inconsistency between the two documents. I found this frankly quite bizarre. I have literally flown around the world; I've taken many flights to Europe, the Far East, across the country, etc. and have never run into this as a problem. Over 50 years of travel, to be charged $60 by Norwegian for a perceived name inconsistency struck me as odd to say the least. Primera handled this "problem" without a charge and with a much better and more positive attitude toward it. Norwegian did not give an explanation as to why this was such an issue; the key point made was that James was not the same as Jim. Again, nothing in my experience suggested that there should be a problem here. My father's middle name was James, and he was always called Jim. Same with me. If they are in fact two different names as was suggested by Norwegian, no one over of my 75 years of life ever called attention to it. I wonder what would've happened if I had been referred to throughout my life as Frank, with the name on my birth certificate being Francis."

Minusy: "My wife and I made our reservation 4 1/2 months in advance. We were notified of an airplane change and only upon my further investigation and telephone calls to Norwegian it was apparent that we no longer had seats we had reserved. As a result we were stuck in the last 2 seats in the rear of the plane. Extremely disappointed with Norwegian. Richard and Sharyn Klassen"

Plusy: "Nothing"
Minusy: "The crew was inattentive. No one checked seat belts or chair positions at takeoff or landing. To the crew, the passengers were non existent . I had cold air blowing on me throughout the trip and asked that the direction of the air be changed. After my request, I never saw the crew member again and I spent a five hour flight with my hair blowing in the wind. The crew enjoyed their own company partying in the “kitchen “ without caring that passengers could hear their conversations at 2:00 in the morning. Again, inattentive and unkind!"

Plusy: "I am 94 years old, and my daughter in law was able to get me a wheelchair while we were standing in line."
Minusy: "inefficient movement of lines for check in. you needed more people checking the passengers in for their flights. and if you have bags, it is a nightmare as you have to go to a separate line to do so. did not pay $45 for an airline meal - seems outrageous to me."

Plusy: "I liked the premiere lounge a lot. The premiere class seats were comfortable, the entertainment selection was good, and the food was decent. We arrived safely and on time."
Minusy: "One of the flight attendants was rude. When offered an extra bread, the attendant rolled his eyes at me when I asked for butter . The same attendant had a very unpleasant tone with me when I was waiting to use the lavatory. Instead of kindly asking me to return to my seat, he felt the need to express that I was in the way of doing their job and ordered me to go back to my seat. Premiere class doesn't get premiere treatment I guess."

Minusy: "I didn’t like that they don’t even offer you water it you didn’t pay the $45 for the meal plan."

Plusy: "Nothing"

Plusy: "Ok"

Minusy: "I missed checkin by 2 minutes, because there was line of people checking in for later flights."

Minusy: "The USB port on my screen does not work. My phone was unable to charge."

Minusy: "doesnt refund fees for baggage if not used"

Plusy: "Comfort, screen with movies free"
Minusy: "Meals are not free"

Plusy: "The aircraft and the entertainment and the planes left on time and it was affordable for the most part!"
Minusy: "That you have to pay for luggage and there was not food or beverage included"

Minusy: "The flight going to Paris was fine, but the return flight from London was the issue. In over 40+ years of flying back and forth to Europe I have never had an airline weigh my pocketbook to be added to the weight my carry-on baggage for a total weight. I feel this is extreme and cheap and just an excuse to get more money from the passengers. The weight of my pocketbook is not going to cost the airline more fuel to fly the plane."

Minusy: "Every little thing had to be purchased. International flights should be better than that. There were so many hidden costs"

Plusy: "All"
Minusy: "Nothing"

Plusy: "nothing"
Minusy: "I did put my initial reservation on hold which cost me $150 and to have 12 months to use my credit then I was told after 2 weeks by trying to book a different dates that Norwegian will not fulfill my credit anymore....therefore I paid $150 and then got screwed by them after collecting an extra $150....what a joke! Stay away from them... low-cost airlines are not worthy when you add all headaches. Never did I fly with them never will."

Plusy: "The boarding was done in organized fashion"
Minusy: "We were seated next to a bathroom which was loud and smelled. Very difficult website to get seats."

Minusy: "Lavatories broken and smelly, tray table broken."