Nie poleciałem bo samolot bie zaczekał na transfer 5 minut
Lufthansa sobie nie radzi
Obsługa miła i pomocna, jedzenie bardzo dobre.
Obsługa miła i pomocna, jedzenie bardzo dobre.
I was surprised that I had to pay for soda! In my mind a coke should be free.
Plusy: "Care was amazing plane was spacious and new lots of entertainment"
Minusy: "Food could have been better"
Plusy: "Ogólnie ok"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Plusy: "The crew was kind and attentive. The food and complementary drinks were satisfactory. There were many movie and television options."
Minusy: "The lady next to me got into an argument and no one intervened to defuse it. Not sure what protocol is there. The seats reclined too far into my personal space making me feel uncomfortable."
Plusy: "Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price."
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Minusy: "Giving economy seats with the middle seat empty does not make it business class. Very uncomfortable seats. No recline and very hard."
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Minusy: "The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave."
Plusy: "The willingness of crew to accommodate passengers, comfortable seats very little of turbulance"
Minusy: "Everything was OK"
Minusy: "Too high price tickey and had to buy luggage"
Plusy: "Boarding was fast and the flight attendants were very helpfu"
Minusy: "Not making my connection due to plane delay, poor boarding processes, long Lufthansa lines, and slow customer service. Couldn't make my connecting flight or the flight after that because they were over booked. Then was sent to Brussels with a 4 hour layover, and missed my Saturday interview at 4 pm. Then the Brussels Airlines flight was delayed. Never again."
Plusy: "The cheese sandwich was good."
Minusy: "Flight left late. Airport employees weren't helpful. The plane was hot."
Plusy: "Business class for great price but I’m tall and not much extra legroom"
Minusy: "Opóźnienie lotu"
Minusy: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."
Plusy: "The seats were spacious. I loved the options for viewing, klistening, etc on the tablets attached to the seat in front of me. Great service from the flight attendants. Lots of food service & drinks. Thankful for sitting close to first class."
Minusy: "I would have preferred an aisle seat. Difficult to get out of the rows without everyone having to get up."
Plusy: "The crew was nice"
Minusy: "The boarding process and the fees"
Minusy: "The gate was moved three times."
Plusy: "Obsługa i jedzenie"
Minusy: "It was a different way later flight"
Minusy: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."
Plusy: "Food On time boarding In flight services"
Minusy: "Long announcements"
Minusy: "Crew was nice, but big push to check-in carry-on. There was in fact plenty of room in overhead bin"
Plusy: "Prompt, great crew"
Minusy: "No power ports, entertainment options"
Plusy: "Flight and attention"
Minusy: "Nothing in particular"
Plusy: "Punktualność i obsługa stewardess"
Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"
Plusy: "Food, service"
Minusy: "Reassigned seat due to equipment change resulted in seating in row 51 vs. reserved row 20"
Plusy: "Komfort lotu i bezpieczenstwo"
Minusy: "My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging."
Business class was excellent. I'm sure economy wasn't quite as good but we had a great flight, thank you.
W danych pasażera wpisano mi nazwę firmy , i nie było możliwości to poprawić , więc w ogóle nie wpuszczono mnie na pokład samolotu i bilet przepadł za prawie 2000 zł , , ale będę do was pisała skargę Zaznaczam ,że nie pierwszy raz kupuję bilet przez internet i nie pierwszy raz lęcę samolotem , Uważam ,że błąd ten leży po waszej stronie , prosiłam o wystawienie FV na firmę, a nie o wpisywanie danych firmy jako pasażera , Pasażerem była Urszula Kaczmarczyk, Wasz błąd drogo mnie kosztował , musiałam zakupić kolejny nowy bilet za 3340 zł , wydałam na bilet grubo ponad 5 tys do Szwecji z wyrazami szacunku Urszula Kaczmarczyk
Unfortunately was very unplrasent from Warsaw to Toronto... Delay, wait g a lot for get a Gate in Toronto.. Waiting for luggage almost 3 hours and not getting our luggage. Very, very sad!
Has not happened yet, and the airline has offered no assistance in making it happen, other than waiting for 5 days.
czysty i nowoczesny samolot
Comfortable, free snacks and coffee/water, ghod entrrtainment
Wejście na pokład rekawem
Podczas lotu zabrakło napojów, stewardesy bywają opryskliwe.
Nowiutki samolot, płynny lot, super system rozrywki na pokładzie (filmy itp na telefonie / tablecie pasażera), b.przyjemna przekąska, napoje i ciastka. Dawno nie latałem LOTem, było miłe zaskoczenie.
Stop using the 737MAX. It's 100% safe but very uncomfortable.
Załoga ściga o maski choć mam orzeczenie z sądu, że nie muszę nosić. To jest dopiero chore!
Minusy: "Jest ok polecam"
Minusy: "Jest ok polecam"
Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"
Plusy: "Smooth flight"
Minusy: "Boarding was a little less orderly than I am used to, but everything else was great service for the price"
Minusy: "The airplane is to small inside, very limited space."
Minusy: "Lot był opóźniony o godzinę, wiele osób nie zdążyli na swoje dalsze loty do Europy."
Plusy: "Friendly crew"
Minusy: "Faster boarding, better food, more adequate announcements on delays"
Plusy: "sympatyczna załoga"
Minusy: "miło by było, gdyby walizka "priority" faktycznie wyjeżdżała jako jedna z pierwszych... nie mówiąc o tym, że odebrałam walizkę lekko obtłuczoną"
Plusy: "Airplane meal was certainly above average"
Plusy: "First flight was delayed and we missed flight to Toronto"
Minusy: "Departure on time"
Plusy: "Lot airlines crew is really friendly"
Minusy: "Skopje airport is a disaster. Horrible service"
Plusy: "Very friendly crew , free beer"
Minusy: "being 100% on time with take off"
Plusy: "Wsadzili do autobusu podwieźli pod samolot i nie wypuszczali. Na dworze skwar - w autobusie gorąco - jakieś 70 osób gotowało się jak w piekarniku."
Minusy: "Logistycznie podejść do tego - później wyjechać autobusem - tak aby dojechać pod samolot i od razu wypuścić."
Plusy: "Mila i szybka odprawa"
Minusy: "Samolot był opóźniony o ponad godzinę,jednak panie w Katowicach zapewniały,ze kolejny samolot z Warszawy poczeka- miałam jeden bilet łączony. Samolot nie poczekał,a panie w Warszawie były bardzo zdziwione o co pasażerom chodzi.podeszlismy 2 minuty po zamknięciu bramek.samolot odleciał.zenada"
Plusy: "The crew was very kind and helpful. Boarding was much more smooth compared to my flight to WAW."
Minusy: "The seat creaked a lot and seemed to disturb the person sitting to my left when I moved the sitting part forward or back when I needed to."
Plusy: "first flight was canceled -bad second flight- short flight and fast, nice crew"
Minusy: "waiting for a hotel room for 4 hrs after my first plane got canceled.LOT services completely disorganized, no meals at the hotel.long wait."
Plusy: "było opóźnienie i nie podobało mi się to"
Plusy: "było ok"
Minusy: "nowszy samolot"
Minusy: "Samolot mały mało miejsca na nogi"
Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."
Plusy: "Complimentary upgrade to business class - wonderful!"
Minusy: "Delightful service and food."
Minusy: "Wymienic beznadziejna obsluge przez nie uprzejmie stewardesy"
Plusy: "Seat comfortable. Entertainment great"
Plusy: "Opóźnienie bez ważnej przyczyny ponad 1h"
Plusy: "Crew was fine, plain was fine"
Minusy: "Departure was late one hour, I missed my flight connection to Bulgaria"
Plusy: "Przemiła obsługa dwoiła się i troiła żeby podróż upłynęła pasażerom w komfortowych warunkach. Pyszne jedzenie do wyboru na pokładzie. W czasie podróży bogaty wybór filmów, w tym kilka nowości."
Plusy: "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Minusy: "On board WiFi ."
Plusy: "Flight from Paris to Warsaw number LO332 - L was delayed and i miss my flight to Gdansk."
Minusy: "Po ostatnich doświadczeniach z LOT Polish Airlines chyba nie będę korzystał z tych linii. Jakość obsługi bardzo przeciętna, a cent jak azjatyckich i bliskowschodnich linii lotniczych."
Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."
Plusy: "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Minusy: "Leg space in the seat is very tight."
Plusy: "The best flight i have ever been on"
Plusy: "Great service, love being able to order food and drinks from the in seat computer."
Minusy: "Nothing really."
Minusy: "Delays with little explanation of what was going on. Loaded the bus, the unloaded. Should have just had us wait"
Plusy: "The seats were comfortable and there were a lot of toilets for use."
Minusy: "There wasn't a huge selection of movies/episodes of shows to watch."
Plusy: "Absolutely nothing"
Minusy: "Fight could leave on time. It was one hour late. Not even water served complimentary. Seat old and cramped. Outdated entertainment with no variety."
Plusy: "Great movie selection!"
Minusy: "After 6 or so hours, they ran out of many snacks at the snack bar! Chocolate muffin and brownie, etc..."
Minusy: "Making and being offered a solution that wasn’t two days later. When our plan had to emergency land due to engine surge there was no one working at the Norwegian desk. You had to wait in line for an hour and a half for a person to give you a slip of paper to call. They should have just told everyone"
Plusy: "Everything turned out well but..."
Minusy: "Neither the website nor subsequent communication let me know I could buy dinner or snacks. Nor did I know that blankets and headsets were not provided. It was actually better than having carts blocking the aisles for so long. There was just insufficient information ahead of time"
Plusy: "The legroom was good."
Minusy: "I changed seats with another passenger and I had preordered food. After telling this to 4 crew members, they still kept delivering my food to the wrong seat. I ordered vegetarian, so I got my food before everyone and then they kept forgetting to serve me drinks and coffee and so many other things."
Plusy: "The airport in Krakow was very clean with many shops."
Minusy: "Tight space with big guys next to me but short enough of a flight to really mind this."
Plusy: "The fact that the plane was newer"
Minusy: "Perhaps offering water to passengers who didn’t select in flight meal option. Eight hour flight with no water is horrible. There is an option for buy bottled water for 4 Euros but I think basic customer service should include water. Terrible... I’ve never seen this before!!!!"
Plusy: "Efficient boarding"
Minusy: "Not only do you have to pay for a meal or snack, but there is absolutely no free drink service at all, not even water. Want a can of coke? $3 on your credit card and I’ll get that right out to you. What a joke. Have to pay for a blanket too. The most penny pinching airline I’ve ever flown."
Minusy: "Forgot my special food No big deal"
Plusy: "I liked the look of the new 787 plane."
Minusy: "I didn't get served or offered a meal for the entire 10 hour flight. I doubt the food had to be purchased as people all around me were eating and I think I was the only one on the plane not served. The flight attendant crew was very rude yelling at me and not serving me a meal. Never Norwegian !"
Minusy: "Not worth what you think you might save on air fare. They really seemed interested only in trying collect every possible fee they could. Instead of weighing carry on at check-in, they wait until the boarding process."
Plusy: "Plane condition was decent."
Minusy: "Not particularly clean. Completely ignored all boarding procedure. Poor IFE options. Very cramped seats. Rip-off luggage fee structure."
Minusy: "we had no interaction with the crew since we didn’t order any food during the flight"
Minusy: "Seats were very tight. Crew was not at all friendly. There were no free food or drinks. Even water and coffee were not free. I tried to order a muffin and were told they ran out. It was a very long 12 hours!! I am sorry I will be taking Norwegian airline home."
Minusy: "Free snacks"
Plusy: "Comfortable rest, good food"
Minusy: "Security and check in process need much improvement. No loungers even in premium."
Minusy: "None of the staff could tell me which gate number it the flight was due to an error in number switching, causing me to go through security check 3 TIMES over 3 HOURS which ruined my experience and put me in an aggravated mood! Crew spoke without empathy & redirected their anger of gate errors at me!"
Plusy: "Excellent flight. Smooth."
Minusy: "They didn’t let anyone check in online. So there was a huge line of people all trying to check in at one time and caused a problem for other ticket desks in the area. If they just let you check in online like every other airline it would have been more seamless and saved everyone a lot of time."
Minusy: "przy odprawie on-line powinien być wybór miejsca w samolocie."
Plusy: "Internet na pokładzie. Uśmiechnięta i enrgiczna obsługa pokładu."
Minusy: "Opóźniony bagaż przyleciał następnego dnia. A czasu na przepakowanie z lotu na lot było 3h więc raczej sporo."
Minusy: "Pretty good cheap filthy on the 787 Dreamliner!"
Minusy: "We were trying to connect from Denver through Newark to Barcelona. Our flight from Denver was delayed. We still could have made the Norwegian flight if they had allowed us to ticket the segment from Newark to Barcelona in Denver. We tried, knowing the connection was going to be tight, to no avail."
Minusy: "Seriously you have to buy water and food on a 10 hour flight"
Plusy: "Great flight crew"
Minusy: "The unpalatable airline food"
Plusy: "Punktualność miła obsługa. Polecam."
Minusy: "My flight from Oakland to Barcelona ( DY7076) was canceled on August 2 and I had to rebook a new flight for the next day, August 3. It means that I had to spend my time and my money in the US one more day and miss all the personal stuff I had to do in Barcelona on August 3. According to my rights, I might have my money back for this flight."
Plusy: "The movies helped distract me from how cold, parched and starving I was."
Minusy: "LAX to Barcelona with no complimentary water or snacks?? So bad for your health. This level of horrible bare bones service goes beyond inconvenient and is simply bad for your health."
Plusy: "Well organized; staff are very competent; flight was uneventful."
Minusy: "Snacks and drinks all cost extra, even water."
Plusy: "The crew was very nice. And the flight was good."
Minusy: "Our flight was delayed by six hours. We did not leave until 5 AM from new work. It would’ve been nice if they had given us water, crackers or something in that time since all the shops were closed"
Plusy: "Food was ok and staff was friendly."
Minusy: "I booked an isle seat, however it was switched to a middle seat without my knowledge. I was not informed that movies/entertainment could only be accessed from United app on my phone, so I didn't bring my phone charger with me. Seats were quite uncomfortable."
Plusy: "Nice clean, new plane"
Minusy: "Be prepared to bring out your credit card for a crappy cup of coffee, and again for water, toilet paper, and anything else you might need. Then it took a full 50 minutes to get checked luggage at destination (Barcelona). Staff was rude and simply did not care. After paying for seat assignment and checked bag, it is not a bargain airline. This was first and last time on Norwegian."
Minusy: "Prison food, torturous seats, no complementary anything"
Minusy: "Prison food, torturous seats, no complementary anything"
Minusy: "Only 2 bathrooms were working during most of the flight which is not enough to accommodate everyone’s need"
Plusy: "Dinner meal was great, morning meal of sandwich and stale cinnamon roll not so good,"
Minusy: "Morning meal of sandwich and stale cinnamon roll was inedible."
Minusy: "We missed the flight due to last minute cancellation of our originating flight from Rochester NY to Newark with United. The cost of changing our flight through Kayak for the next day was over $750 and the travel insurance I purchased through Kayak may not cover this event. I may never use Kayak again. Here we see the high cost of low price deals."
Minusy: "I have traveled with different airlines such as Delta, France and America airline to near and far places and they have all given something to eat but this one NOTHING, not even water, you had to pay for it. This airline was the worst, first they wanted to charge me for my suitcase that I was bringing in which 50 pounds were free. Another reason was because I asked an airy one if it was possible for me to change to another seat since there were manyyyy empties seats in whixh she said/meant no; but the worst thing is that i still have one more flight with this airline. Im sorry if i am been selfish but this is how i feel."
Plusy: "Nothing memorable about the flight (which is a good thing!)"
Minusy: "It was late taking off and late landing, but we had nothing that was time critical so that was okay for us."
Plusy: "We are still stuck on LAX, first our flight was canceled than rebooked for next day than we got delayed 5 hours. The worst experience ever!!!! We lost so many connecting flights that we are thinking about canceling our vacation."
Plusy: "They charge $65 for checked baggage upon checkin with no advanced warning. Not cool."
Plusy: "Entertainment options were the only good thing about this flight."
Minusy: "On Tuesday, November 1st, 2017, a girlfriend and I flew from Newark, NJ to Barcelona, Spain on an Economy flight. I have flown both internationally and economy before, but I have never been on a flight, especially a 7 hour international flight, where I wasn't even offered water! The crew didn't even make eye contact if you didn't purchase an upgraded flight. I didn't expect a meal flying overnight, but I've received pretzels and a soft drink on 45 minute flights! How is that we received meals and drinks, and the proper hospitality on the return flight, also without purchasing the upgrade? Maybe it was because the return flight was operated by Hi Fly. Norwegian needs a lesson from Hi Fly on how to treat their customers! I will never fly with Norwegian again, and will share my experience with anyone contemplating flying with this carrier. Shame on you, Norwegian!!!"
Plusy: "I felt this Airlines was very accommodating, efficient and easy to travel with. The flight crew that we had both coming and goin were very good. AND of course, it felt like getting to Europe was finally manageable in the time needed to get there. Now west coast travelers can almost go as easily as our east coast counterparts!! Please Norwegian... bring us more!"
Minusy: "Being a true foodie, and having opted to fly Premium Class, perhaps it would have been better to get our food NOT served as a boxed meal."
Nadrobienie spoznienia. Krotki czas lotu
Obsługa oraz personel. Nie podobało mi się że lot był opóźniony o ponad godzinę, wejście na lotnisko w Eindhoven trwało 3,5h!
Lot odwołany z powodu COVID
Easy boarding, little issues in the airport. Friendly staff in board.
Delayed by 40 mins, unclear why. No information given.
Lot opóźniony 3h, po raz kolejny, beż żadnego wytłumaczenia. Dno
W dobie pandemii, na lotnisku stalem godzine poniewaz wylaczone z uzytku krzesla maja zapewniac bezpieczna odleglosc. W samolocie wirus juz przeciez sie nie rozprzestrzenia. Linie lotnicze staly sie bardzo aroganckie, poprosilem zaloge czy mozemy poprzesiadac sie skoro zostaly wolne miejsca, uslyszalem ze jezeli nie wykupilem miejsca to jest to niemozliwe, a potem slysze przez intercom ze zaloga jest po to zeby sie nami opiekowac. A moze jednak, pilnowac interesu?
Plusy: "Mało ludzi leciało dzięki temu sprawnie i szybko ale to pewnie zasługa Koronaściemy :-)"
Minusy: "Fotele i ilość miejsca."
Minusy: "Można podać wodę do picia i mały poczęstunek."
Plusy: "i like the service"
Minusy: "water free"
Plusy: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Minusy: "- on board WiFi -"
Plusy: "The leg space"
Minusy: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Minusy: "Gate announcement was only a few minutes before cut off!!"
Plusy: "Boarding took forever and we were an hour late"
Minusy: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Plusy: "Budget friendliness"
Minusy: "Flight was over booked"
Plusy: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Minusy: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Plusy: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Minusy: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Minusy: "Weirds sounds near first rows -- like compressor working or something"
Minusy: "Więcej miejsca na nogi. Brak opóźnień."
Minusy: "Space between the seats."
Plusy: "The crew was so helpful and nice"
Minusy: "I was happy with everything"
Plusy: "Cena za bilet i punktualność."
Minusy: "Bardzo ciasne i niewygodne fotele. Pogoń za zyskiem ma swoje granice. Ograniczam loty w WizzAir do minimum."
Plusy: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Minusy: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Plusy: "Nie było źle Ale fakt że odprawę przeszedł nietrzeźwy Pan do którego wezwano ekipe medyczna I.lot opoznil sie o 40min"
Minusy: "Troche wiecej zwracac uwage jacy pasażerowie wchodzą na pokład A nie skupianie i polowanie na walizki.kto ma za duża i może dodatkowo zapłacić."
Plusy: "Wygodne fotele dość czysto"
Minusy: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."
Plusy: "Start i lądowanie o czasie."
Minusy: "Okolo 140 pasazerow z priority i proba ich upchniecia do 1 transferu. Na pokladzie syf brud malaria. Samolot nie byl sprzatany po poprzednim locie. Kolejka priority bez widocznego oznaczenia i z tego powoduprzepychanie sie przez ludzi bez priority."
Minusy: "Opóźnienie o niemal 2h, obsługa średnio miła"
Plusy: "Obsługa bardzo uprzejma, pomimo zmęczenia i " długiego dnia""
Minusy: "2h opoznienia"
Minusy: "Lot był.opozniony ponad godzinę do tego jak zawsze mało sprawnie szła kolejka do samolotu!"
Plusy: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Minusy: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Plusy: "Service, smiling and attention to details."
Minusy: "No kosher food."
Plusy: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Minusy: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Minusy: "Jak zawsze lot był.opozniony!"
Minusy: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Plusy: "Podróż przebiegła niezauważalnie szybko w miłej atmosferze pod opieką profesjonalnej załogi."
Minusy: "W tym miejscu nie mam nic do dodania. To był naprawdę bardzo miły i udany lot."
Minusy: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Plusy: "The crew was really nice"
Minusy: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"
Plusy: "Odlot co do minuty, bezbłędne lądowanie. Brawa dla kapitana Polaka."
Opóźnienie 3h, zgubiony bagaż, podanie nieprawdziwych informacji o godzinie wylotu
Lot odwołany z powodu COVID, dostałem voucher
Perfekcyjna jakość, obsługa.
Minusy: "You should fly according to the schedule although you arrived at Barcelona on faster, but I think you should fly base on the time at the ticket. Thank you."
Plusy: "Cena najbardziej mi odpowiadała oraz szybki przelot."
Minusy: "Stewardzi, którzy co chwilę przeszkadzają i namawiają do kupna nikomu niepotrzebnych rzeczy."
Minusy: "Lot opóźniony o 1h, zero informacji wcześniej na lotnisku, brak wyjaśnieniem i przeprosin ze strony Ryan Air"
Minusy: "Nie wpuścili na pokład bo był błąd w nazwisku,"
Plusy: "Miękkie lądowanie."
Minusy: "Bardzo wysoka temperatura na pokładzie - są to odczucia wielu pasażerów. Mimo opóźnienia gate został otwarty planowo co skutkowało 40 minutowym czekaniem w korytarzu."
Plusy: "Terrible crew rude and impolite"
Minusy: "Direct boarding."
Plusy: "Pomocna i zaangażowana załoga"
Minusy: "Wybór zdrowych i świeżych przekąsek. Wsparcie w poskramianiu bez przerwy płaczących dzieci innych pasażerów."
Minusy: "Samolot niestety mimo, że przyleciał na czas, miał 30 min opóźnienia na starcie..."
Plusy: "Zwłaszcza lądowanie - bardzo delikatne :)"
Minusy: "Opóźnienie ponad 1 godzinę!"
Plusy: "Załoga Ok, sam lor bez zastrzeżeń."
Minusy: "Brak informacji czemu stoimy i nie odlatujemy planowo."
Plusy: "miła odprawa i załoga pokładowa"
Minusy: "kolejki i czekanie na wejście (mimo priority) bardzo głośne zachowanie pasażerów - dzieci oągłdały głośno filmy bez słuchawek, rodzice mniejszych dzieci pozwalali im wrzeszczeć dla zabawy, niektórzy dorośli krzyczeli do siebie"
Minusy: "They charged us an additional 55 Euro per person for a boarding pass even when we have checked in on-line the night before."
Plusy: "Sprawnie, bez niespodzianek, o czasie, miła załoga"
Minusy: "They charge extra for everything! Who can print their boarding pass while traveling?! And there’s no way to print it well in advance. The seats were very uncomfortable and not one staff member smiled the whole time. I won’t take the airline again no matter how cheap it is"
Minusy: "Kayak did not forward me bookin confirmation and I paid extra 60€ At Ryanair no customer service desk. Nearly missed flt. Never again w Ryanair"
Plusy: "Reasonably priced. Check in was quick and easy. Boarding was easy"
Minusy: "Seats are very cramped and uncomfortable. I’m 179cm and it’s a tight enough squeeze for in the seats."
Plusy: "The flight itself was quick and crew members were professional."
Minusy: "We weren't informed of flight delays until arriving at the airport. No information was provided on departure time until after waiting almost 2 hours. Ryanair staff at the airport made announcements exclusively in Spanish, without providing an English translation."
Minusy: "Opóźnienie lotu częste w przypadku Ryanair"
Plusy: "We actually made it"
Minusy: "The 3hr delay with no explanation or any information whilst waiting in the airport."
Minusy: "We were charged an additional $70 per person to have our boarding passes printed at the airport. After waiting 40 minutes in line to check in, we were made to go to another office to get boarding passes. Even though we arrived 3 hours before the flight, we barely made it. Ryanair tries to put as many obstacles and charges in your way before you fly. You have no recourse as you would miss your flight if you don’t pay the extra charges. During the flight, the whole purpose of the crew is to sell duty free goods. This airline is the worst! I’d pay more to another airline, just to avoid Ryanair."
Plusy: "I got to my destination"
Minusy: "If they don’t speak good English and have heavy accents, why don’t they slow down the announcements, so people have at least a small chance to understand???"
Minusy: "Boarding commenced after the given departure time with no sign of a delay on the departure boards. There was no clear guidance for queuing, so the speedy boarding we paid extra for was close to useless, staff then scanned boarding passes without a care for passports. Once on the plane the flight was delayed for 2 hours and only after 45 mins of sitting around waiting for an explanation were we given one by the captain."
Plusy: "No good things to say about this flight or booking."
Minusy: "Flight was delayed for more than 4 hours with no prior warning and staff would not explain why. Even tried to charge me 60€ each for not booking in 2 hours early when they knew the flight was delayed. By far the worst flight I have ever taken."
Plusy: "Nice and cheap."
Minusy: "The window was in the wrong place so I got a bad neck trying to look out."
Plusy: "Samoloty to taki ładne maszyny :)"
Minusy: "Lot był opóźniony o ponad dwie godziny i nawet jak już wszyscy byli w samolocie, czekaliśmy już z włączonymi silnikami pół godziny. Po wylądowaniu również czekaliśmy 20 min na autobus. Łącznie lot opóźniony o 3 godziny i żadnej rekompensaty ze strony linii lotniczych."
Plusy: "Odprawa bez problemów, przylot przed czasem, miła obsługa."
Minusy: "Nie mam zastrzeżeń do tego lotu i przewoźnika, wszystko ok."
Minusy: "I didn’t know that I had to pay and extra £15 just to get a seat! I thought I already paid enough for my ticket ."
Plusy: "załoga bardzo miła"
Minusy: "przesuwanie czasu otwarcia bramki o 5, 10 min i tak w kółko przez godzinę..."
Plusy: "bylo dobrze, nikogo nie bylo obok mnie przez dwa loty"
Plusy: "No si Long Time in prepratives"
Plusy: "Profesjonalnie, lot przyjemny."
Minusy: "Ponad 2h opóźnienia przez które nie starczyło nam czasu na zwiedzenie Aten..."
Minusy: "Boarding was late."
Plusy: "Brakowało mi polsko języcznej obsługi. Na locie krajowym to powinien być standard."
Plusy: "szybki sprawny lot"
Minusy: "Troche dziwnie wyglada sytuacja z tym ciaglym nagabywaniem do zakupów, np perfumy w dobrej cenie, a może zegarek, troche jak na targu w Egipcie :)"
Minusy: "Being delayed an lied too"
Plusy: "bezposredni lot"
Minusy: "boarding polegajacy (i to priority) na czekaniu na stojaco przed drzwiami prawie 1h...to brak dobrej organizacji oraz brak jakiegokolwiek szacunku do pasazera...poza tym gdzie tu pririty??"
Minusy: "We boarded after the time it was supposed to take off and once in Barcelona we had to wait about 25 minutes to collect our bags."
Plusy: "the pilot didn't care about landing, it was the worst landing ever"
Minusy: "the pilot didn't care about landing, it was the worst landing ever"
Plusy: "Komfort 2 Samolotu był lepszy nie pierwszego - więcej miejsca"
Minusy: "Na lot z Modlina musiałem czekać około 1.5h przy czym musieliśmy wymienić samolot z powodu awarii (awarię mogę zrozumieć ale to po co siedzieliśmy przez godzinę w samolocie i nie informowano nas dla czego jest niedopuszczalne) prze to ledwo zdążyłem na kolejny lot"