Znajdź tanie loty do Zanzibaru

Plusy: "Entertainment system is good. Wide space than other flights"
Minusy: "Food is not very good. Flight attendants is a little better than United."

Plusy: "Crew, interior, seats"
Minusy: "Food was average. Service could be better. For example, my wife and I never got our food at the same time or close enough. We had to ask for food or drinks. They should regularly ask if we need something. Empty water bottles (up to 3) were sitting on my table for hours till we landed."

Plusy: "Good check-in experience."
Minusy: "Entertainment Systems are old, low-resolution and difficult to view & operate compared to, say, A380 aircraft. Some did not work. Seats were cramped. One recliner was broken. Cabin crew smiled less. African legs should not have lower quality of equipment and service than other legs."

Plusy: "Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding"

Minusy: "Excellent as usual"

Plusy: "Crew was great. Boarding was great"
Minusy: "Less air condition towards the end."

Plusy: "The crew was fantastic. The food was good for airline food."
Minusy: "The seats were narrow and seemed a bit smaller than usual."

Plusy: "Best economy airline experience I’ve had in years"
Minusy: "If they could have offered neck rubs (jokingly)"

Plusy: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Minusy: "They ran out of options on the food and considering it wasn't a full flight that surprised me."

Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."

Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."

Plusy: "Excellent!!!"

Plusy: "Boarding was efficient."
Minusy: "The crew was non existent when something was needed, and a flight attendant tried to move us from our purchased seats to accommodate a woman who moved 3 times. While the attendant was mistaken; he insisted on seeing disturbing our sleep and asked to see our boarding pass as if we were not being honest. All that he said was , “oops, wrong row” and moved on as if nothing happened. No apology, nothing."

Plusy: "Nothing"
Minusy: "Very bad service we press the light no one comes and the food is really bad and my mom we to go get a cup of tea for her headache and the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup"

Plusy: "Same as first trip but this time the manager gave us some crackers and chocolate because we asked her to give us something to eat"
Minusy: "Same as first trip but this time we were more mad and the food was like rubber we told the manager and she brought us some of the crews food and we still didn’t have any food because it smelled rotten"

Plusy: "Good service by Emirates"

Minusy: "My husband showed up at the airport but they didn’t let him go to flight because it’s one way ticket. We called but no any help."

Plusy: "Smooth flight"
Minusy: "The food"

Plusy: "the entertainment options"
Minusy: "The crew, instead of the usual isle by isle service kept the food trolly at the service station and bought back trays to passengers. This doesn’t have a clear logic to it, but the worst part was, was that they forgot where they were and I had to use my call button for a meal. People were skipped over and they mixed things up. Shockingly disappointing decline in Emirates service standard."

Plusy: "Everything!"

Plusy: "Liked the Legroom in the Aircraft. Very roomy and nice Recline Chair. Food was O.K."
Minusy: "My 1 Bag was open. Lost few items. Not satisfied the luggage was handled by the crew. Overall Dissatisfied due to Bag was received in open condition. @ Amdavad Airport found issue by Crew but didn't take good care of it."

Plusy: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"

Plusy: "Nothing"
Minusy: "Worse food Old flight Late boarding"

Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"

Plusy: "Everything from food to seating was quite comfortable."
Minusy: "Boarding was a bit more difficult since they did not call boarding zones"

Plusy: "Wi-Fi"

Plusy: "Almost everything!"
Minusy: "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."

Minusy: "Bad terminal atmosphere. Hot and dirty. Pool management transportation to airplan. Man in black suit officer bad manner for service."

Plusy: "Nothing"
Minusy: "They recently started charging unnecessary excess fees for overweight. I traveled from Seattle to Hyderabad via Dubai. I carried my cabin bag from Seattle with weight of 9kgs and purchased few duty free items of 2kgs(2 liquor bottles and1 dates box). They have asked me to pay $150 for excess weight. One passenger traveled from Houston with a bag of 11kgs. Items include 1 laptop documents and tablet. She didn't shop in Dubai. She was allowed in Houston but was charged $100 in Dubai for same weight."

Plusy: "The Airbus was quiet and comfortable."
Minusy: "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."

Plusy: "Comfortable seat"
Minusy: "I was inzble to select vegetarian meal on ypur website"

Plusy: "Kids meal were OK"
Minusy: "changing of the airplane to Malaysian airline without prior information. The Fruit platter was not good, unripe and relatively not so fresh. My previous experience with Emirates was MUCH better!"

Plusy: "Service is excellent and I really enjoyed the musicians while waiting to bord the plane"

Plusy: "Amazing, wonderful, so comfortable, and crew was very friendly"

Plusy: "This was our first time flying Emirates and it will not be our last. The staff, service and experience has been very pleasant."

Plusy: "Everything"
Minusy: "Nothing"

Minusy: "not informed flight delay in advance"

Plusy: "Everything felt like first class, in coach"

Plusy: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Minusy: "Boarding process is the one area that could be improved."

Plusy: "Facilities and Crewe in business class were great"
Minusy: "The food was not great. The pheasant was hard and dry and my mums gluten free meals where not very appetising"

Plusy: "Flight staff was responsive and courteous."
Minusy: "Seats are hard. Had to sit on pillow and blanket to soften. Entertainment screen did not work properly (would not follow finger movement - seat 45A. I did not tell staff."

Plusy: "Everything I have come to expect on Emirates Economy, except for boarding and disembarking the aircraft involving bus journeys - and the condition of my suitcase on arrival."
Minusy: "1. Use of buses on departure and arrival. The length of the bus journey from the terminal, in a vehicle with no seats, made me suspect we were going the whole way to Geneva by bus. 2. Don't know whether Fly Dubai or Emirates are to blame but my suitcase (a top grade modern Samsonite) was a mess by the time it reached Geneva, with rubber seal on one side of the zip peeled back and almost off. Why can't airlines and terminals ensure baggage is treated with care and respect?"

Plusy: "Generally good standard, nothing to sit about but there was a selection of recent and older films and TV, OK food and fairly comfortable seats."
Minusy: "While the food was ok, there were some odd omissions from the vegetarian meals that sometimes made them seem smaller or worse value compared to the non-veggie options. Still better than I've had on some other airlines though."

Plusy: "Tak jak wyżej;)"
Minusy: "Nic"

Plusy: "Tak jak wyżej.."
Minusy: "Nil"

Plusy: "Boarding was smooth, they give you a little pacquet that includes tootbruch and toothpaste, eye covers and socks. Food was ok, entertainment system is second to none."
Minusy: "Some of the crew were a little rude when asking questions or just approaching them for simple things like our entertainment system not working. They weren't able to help us and it took me theee times to get them to pay attention to us."

Plusy: "Seats were comfortable and food was good."

Minusy: "When at the Dubai plane got delayed for 3 hours they did not make the announcement and nobody knew what is going on. That main man at the counter did it behaves the way they should. More then 3 hours delay with 500 people have lots of questions. Need to answer with lot of patients. The manger behavior was not appropriate with one lady with the kids."

Minusy: "Wifi za gotówkę. Ten pomysł jest najgorszym tych linii."

Plusy: "Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate"
Minusy: "Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice"

Plusy: "The crew were friendly, helpful, and attentive. I'd love to fly with them all the time"
Minusy: "The business class seat felt a bit claustrophobic when in lie flat mode"

Plusy: "Entertainment was great, excellent movie selections, and games."

Plusy: "Food was really hot & good customer service"

Minusy: "The sitting was so very small, I never traveled so crumpled."

Plusy: "The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!"

Minusy: "There was a half hour delay which no one could explain. Made transfer in Zurich really difficult."

Minusy: "After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication."

Minusy: "Swiss precision"

Minusy: "Having no entertainment in the flight"

Plusy: "the crew was great."
Minusy: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."

Plusy: "The crew was very helpful & friendly"
Minusy: "The a/c or fans were on too high"

Plusy: "Great customer service, the crew was professional and courteous."

Plusy: "787 is an excellent plane and I could sleep a little"
Minusy: "I was boarding at gate C4. Doesn't anyone get it ! Using the word "bomb" in airports is a big no-no however C4 is OK? Even a little old lady knows what C4 stands for."

Plusy: "Missed this flight because the first one was late"

Plusy: "Good seats for my wife and i: window and aisle seat"
Minusy: "Only glass of water free...coffee is 3.50"

Minusy: "Connecting flight cancelation, didn’t get to go."

Plusy: "Class staff"

Minusy: "None"

Plusy: "Swiss"
Minusy: "French unions"

Plusy: "Amazing staff .."

Plusy: "On time flight"
Minusy: "Are the seats getting smaller or am I getting bigger?"

Plusy: "My own seat had ample legroom, good crew."
Minusy: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."

Plusy: "Dry. I’ve food and really felt pampered"
Minusy: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"

Minusy: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Plusy: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Minusy: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Plusy: "Good space above seats"
Minusy: "Seats way too tight. But the worst thing was the two passageners in the row we shared. They were laying on each other and it was inappropriate for the entire flight. He was rubbing her breast and I said something. He seemed to stop. Lots of rubbing and huggin and the man had his legs stretched out man spread style"

Minusy: "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"

Plusy: "Good food!"
Minusy: "N/A"

Plusy: "They are the best airline flying to Boston."

Plusy: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Minusy: "No complaints"

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "Good food, ice cream and free alcohol"

Plusy: "Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks."
Minusy: "It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever."

Plusy: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."

Minusy: "1h45 departure delayed with no compensation."

Plusy: "Boarding was on time."
Minusy: "Departed 20 minute late. The tv screen(one per 4 rows) was too small to see. I don't remember getting ear phones."

Plusy: "The Swiss personnel both on board and off (check in) were courteous, efficient and very nice."

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "Getting off the plane after 11 hours of turturous discomfort."
Minusy: "I am not unusually large but it is clear that the seats on your planes are completely inadequate for anyone other than a child. There is no possible way for anyone who isn't seriously sedated to sleep or even sit for any extended period of time in what amount to slightly cushioned coffins. I literally spent an hour in the toilet trying to fall asleep because at least in there I had room to extend my legs. At least in there I could actually breathe (the ventilation system is totally inadequate for anyone sitting near the windows and results in horribly stuffy and uncomfortable air.)"

Plusy: "All members of the crew were wonderful! The food was good and this time I could take advantage of free snacks and beverages, in addition to the ones frequently distributed to everybody. Last time I flew with Norwegian, and it was a shocking experience: the crew were rude and unrpofessional, everything extra, they even refused to serve water to a passenger... So, never again Norwegian--Swiss was a nice change and, in the end, I paid more or less the same :-)"
Minusy: "Space is getting smaller and smaller; I would welcome a bigger selection of movies and games."

Plusy: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"

Plusy: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Plusy: "Crew were perfect food was fine"
Minusy: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."

Plusy: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Minusy: "Seats a little close together but not terrible."

Plusy: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."

Plusy: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Minusy: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."

Minusy: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"

Plusy: "General good service, food was good"
Minusy: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Plusy: "Service, food was excellent. They went above and beyond."
Minusy: "Hard to say.. Comfort of economy section."

"Turkish airline is the best"

Plusy: "I liked the ability to check in online"

Plusy: "Great crew, clean bathrooms, second baggage free"
Minusy: "Hot meals and different drinks available like coke or sparkling water, with payment if necessary ."

Plusy: "Awesome food. Comfortable seats. Nice crew"

Plusy: "Chem-in"

Minusy: "Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on"

Plusy: "crew was good enough... but seats was not comfortable, screen was broken and in general plane was a bit old for 2019 futures"
Minusy: "more space for legs, modern screens"

Minusy: "The are not nice at all"

Plusy: "crew on the aircraft was polite and with service attitude ."
Minusy: "the flight was almost 2 h late without any explanation from the ground crew whats is going on , why is the aircraft late and what would be with the connection flight in Istanbul. while arrived at Istanbul it was total mass : representative of turkish airlines was waiting and focused on a group from Korea or china , helped them and barely answered other passengers who didnt know what is the status of their connection flight , which was not shown on the screen ( to tel aviv for example ). then it turned out that my flight took off 15 min before and i was approached to turkish desk to get voucher for poor meal at 2.30 am in the morning and a new ticket . that was poor compensation for 2 h delay in BUD and delay to substitute flight that took off on 7:45 am , almost 6 h later in istanbul . i was forced to run at the airport like a mad instead of having a rep of the co , explaining the passengers where to go and get their new flight ticket and not run hundred of meters with no address in the terminal area . that experience was so bad i havent been through for 13 years . i arrived TA after 14.5 h of trip for a flight who to take 4 h net including istanbul - TA ."

Plusy: "Best food. Best service. 45"

Plusy: "Like the personalized service and the extend that the crew spends time serving each meal."
Minusy: "The first drink service after offering juice/water needs to be better. They put up bottles but do not go to customers checking for drinks. Due to delay in takeoff we were sitting on tarmac for 40 mins. I saw people being served but several people did not. Should make the process more formal. Also serving nuts or pretzels to go with the first drink would be nice."

Plusy: "The crew was very helpful."
Minusy: "After landing at Istanbul it was big mess.Thay collected our boarding pass and did not know how to direct the passengers.Big time language problem that made it very very difficult for ground crew and passengers to communicate."

Plusy: "The ground and flight crews were outstanding. Boarding was easy in Houston. I got to see the flight crew handle a medical emergency and saw that they were well prepared, efficient, and concerned. The food and entertainment were fine. I felt like the seat space was better than on British which I often use. I had an empty seat next to me however. I was impressed that the flight crew moved a taller gentleman to a premium (exit) seat to accommodate his extra tall stature. He didn't ask, but they wanted him to be comfortable."
Minusy: "The airport in Istanbul is pretty manageable. They changed the gate on us twice for the connection, which meant a bit of walking. But the crowd was pretty manageable compared to LHR."

Minusy: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."

Minusy: "Food was below expectation No TV or entertainment"

Plusy: "The landing."
Minusy: "My special meal had been canceled."

Plusy: "Food."
Minusy: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."

Minusy: "I like everything"

Minusy: "I was happy with everything"

Plusy: "The staff, as usual, were fantastic. They handled the screaming babies well. Likewise, the movie selection was decent."
Minusy: "On both meals they ran out of one meal option so no choice was available. The bathrooms got pretty got pretty gross towards the end of the flight."

Plusy: "They are literally the BEST airline I have every flown! All the crew are so nice and it is their policy to give you all of the comforts - pillows, blankets, headphones, drinks (including alcohol), movies, musics, games, meals, snacks and probably more! I don't think they have a way to take money! This was the best flying experience I have ever had! The plane itself was also very nice. There was touchscreen in front of me with all kinds of entertainment plus a USB charger for my phone. They also made sure the closest connecting flight folks had gate attendants waiting for them. The service is phenomenal all the way around!"

Minusy: "terrible delays and little assistance in Warsaw from turkish airline desk"

Minusy: "Poorly behaved children in the next row and a young lady with horrific body odor."

Plusy: "pleasant flight attendants good food food always available which is nice for 11+ hour flight superb selection of movies"
Minusy: "Turkish Air desk at airport gave us incorrect information that nearly made us miss our flight"

Plusy: "Boarding and crew"
Minusy: "Food. The veg options were very bad."

Minusy: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."

Plusy: "If one puts seats in relaxed position, other travelers complain so why have the option of putting seat in relaxed position"

Plusy: "Crew did a good job handling a stressful situation."
Minusy: "Security process for boarding is a mess, with absurd redundancy and tiresome rechecking of passports an d boarding passes, inconsistent application of carry on rules and long waits. Then we boarded and sat for two hours. The aircraft should be checked out and ready to go before boarding. Then, in Chicago, it took almost 2 hours to get our luggage."

Plusy: "Everything except they always arrive late. The food served was actually good. They have cut back on the food and beverages which they serve. But unlike Delta they serve more than water."

Plusy: "Pretty much everything except for the fact that they have no entertainment in Russian"

Plusy: "The plane has a lot of restrooms"
Minusy: "he crew was not available at all Time"

Plusy: "Flight any crew awesome"
Minusy: "Parents who allow a child (not infant) to scream for 2 hours"

Minusy: "It took 4 days to leave Arusha. I know there were other flight options on other airlines (e.g. Emirates) but Turkish wouldn't book us. I ended up eating the cost of a whole separate trip because I didn't get back until Saturday afternoon, despite communicating this multiple times to Turkish."

Minusy: "The flight from Los angeles was 3 hours late when I got to Instanbul Turkey was nobody there to help us I lost my flight and they lie to us about available flights I ask them to speak to a supervisor they told me the only Supervisor was outside the airport they wanted me to pay $30 for a visa and go through customs was the first time I flew Turkish airways and will be the last one"

Plusy: "My flight was from Pakistan to new York. Pak to Istanbul was the worst experience. The bassinet seat was on my legs and my daughter was laying inclined. They increase the number of seat which impact uncomfortable leg stretch. But same airline will offer the wonderful plane from Istanbul to new York JFK. You know why???????? Because it's USA :D"
Minusy: "Provide same planes and flight comfort for third world countries like pak or india etc. Human being also live there."

Plusy: "My JFK to IST flight on Oct 21st, the plane was nice and new. The seats were comfortable and the entertainment was up to date. The food on this particular flight was good."
Minusy: "According to the Turkish Airlines site they offer free accommodations to passengers who have over 10 hr layover in Istanbul if you are an economy passenger. I was under this impression that I would fall under this category because when I initially booked the ticket (JFK - IST - LIS and return LIS - IST - JFK) my layover back to JFK was 18 hours. Two weeks prior to leaving for my trip I received a notification saying that the layover will be extended to 34 hours. Seeing that my layover was extended, I thought that Turkish Airline would offer me accommodation for both nights. When I arrived to IST (10:30pm local time) I went to the Turkish Airline transfer desk in which they said they would not allow me to have the 2 nights accommodation. After about an hour and half of discussion they could only offer me one night accommodation and changed my flight to an earlier flight. The attendant who was serving me told me to wait by the kiosk until my name was called. At the 30 minute mark I tried to ask another kiosk attendant to see what the status was and he replied back in a very rude manner saying he has no idea what I'm referring to and that essentially was not his problem. After another hour and half of waiting and seeing other frustrated passengers going to the transfer desk and not being helped, I went on the queue to see what the status of my ticket was. They finally gave me my ticket and at this point it was close to 1am. Thankfully I did research before hand and under the assumption that I was going to spend a day in Istanbul, spent $20 and got a Turkish visa prior to my travel, which according the the turkish consulate website that you can no longer get a visa while in the airport. I finally reached the airport hotel at 2:30am but the airport shuttle was to arrive in 4 hours to shuttle all the passengers back. So not only did I deal with a rude staff, but I paid $20 to be in Turkey for about 4 hours in an airport hotel."

Plusy: "food + entertainment"

Plusy: "Very nice and corteous crew"
Minusy: "The papers in the bathroom toilet should have been cleaned out to allow more space in the bin.. All the toilets were packed"

Plusy: "they are good thank you very mush"

Plusy: "The only thing I liked on his flight was the food"
Minusy: "The plane was old, I got the wrong seat assignment, when I called to get a seat assignment months and months in advance, I've asked for a window seat and not on the wing, not only I got no window , it was on the wing. The air conditioner was not working, I was cramp like a sardine, and it was extremely hot"

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "Plane seats were comfortable."
Minusy: "Got sick from food. Stewardress skipped over me for service."

Plusy: "Nice crew, comfortable seating, great price"
Minusy: "Nothing"

Plusy: "Excellent service"
Minusy: "I am a vegetarian. I did forget to order vegetarian meal. When I said this at lunch time the response was "sorry, we do not have any extra vegetarian food." Not even attempting to see if they can substitute with any fruits, chocolates etc."

Minusy: "Rude stewardess"

Plusy: "Great staff"
Minusy: "Departed late, landed late, baggage claim took over an hour and half"

Minusy: "They changed departure time by 30 minutes and did not send a single message."

Plusy: "Excellent food, service and on-time"
Minusy: "Seats too close together. Also -- and VERY important -- they are so close together that they shouldn't be allowed to tilt back and press further into the person n the back's knees. NOTE: Turkish Airlines is, by far, not alone with this problem. Airlines have jammed too many seats in the plane. Increase fares a tad and give more knee space."

Plusy: "Amazing crew. So friendly and helpful. Amazing food that I actually enjoyed. Great selection of movies, including new released and old classics. They also have this cool feature where you can watch your plane flying and landing with outside cameras."
Minusy: "The bathroom wasn't maintained at all throughout the flight. Which usually isn't a big deal but on a 10+ hour flight they can get pretty nasty."

Plusy: "The staff was disorganized The boarding slow and the computer was the workings same as above"

Plusy: "On time."
Minusy: "Quality of all services are declining on Lufthansa."

Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."

Plusy: "Smooth flight for the most part."
Minusy: "Better food choices. Better communication and better boarding procedures by rows or groups."

Minusy: "Improve quality of on board announcements."

Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Plusy: "Free entertainment, excellent food"
Minusy: "Cabin was too warm; unable to adjust air at seats"

Plusy: "Crew, entertainment and food was good"
Minusy: "OMG!!! Leg room is inexistente... Lufthansa has the most uncomfortable seats ever. You really feel like you have the person in front of you sitting on your lap and the people behind kept complaining because we reclined our seats to have some space to gasp some air !!!"

Plusy: "We landed safely. I like the A380."
Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Plusy: "Comfortable plan. crew, at least in our section of the plan was minimally attentive."
Minusy: "crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Need air flow, seats were extremely uncomfortable, delayed flight. Munich airport staff was rude at the Business Lounge. Lied to us."

Plusy: "Service is excellent, comfortable seats and space between legs is comfortable even in economy."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"

Plusy: "Clean new Airbus 380. Nice crew"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Timeliness of fligyts"

Plusy: "Very pleasant crew."
Minusy: "No complaints"

Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Plusy: "Great airplane. Very nice staff. Great service."

Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Minusy: "Opóźnienie lotu"

Minusy: "I was waiting over 1 hr for my l"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Minusy: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"

Plusy: "Great crew, polite and helpful. Pillow and blanket were a nice touch. Will use them again!!"
Minusy: "The food isn't that great though it wasn't horrible. Plane was extremely warm both to me and some seated around me."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "I travel in so many airline but lufthasen is very good airline i want to travel again"

Plusy: "Left in time, arrived too early"
Minusy: "Boarding took a lot of time"

Plusy: "Everything!!"
Minusy: "Me starting to get sick!"

Minusy: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."

Plusy: "Nothing"
Minusy: "Nothing"

Plusy: "We left an hour late. Pilot made up most of the time in the air."
Minusy: "United app didn't work. No entertainment. Seats so close, you couldn't read because distance too short. Could have heated the breakfast sandwich. Just threw it out cold and late."

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Delayed flights for a day"

Plusy: "The flight was on time. Helpful, friendly crew. Will use Condor services again."

Plusy: "Service was great, pilots were amazing no decompression pain in my ears."
Minusy: "The flight was delayed in Warsaw for 1:30 hours"

Minusy: "Delay"

Minusy: "The airplane was very late, so I didn't make it to my connecting flight."

Plusy: "The crew members were so sweet."
Minusy: "Flight was late. I missed my connection."

Plusy: "yes, seat is always ok , I'm not overweight"
Minusy: "basically, nothing, just keep smiling"

Minusy: "Thank you"

Plusy: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Plusy: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Minusy: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"

Plusy: "Everything was excellent . I was very happy with this flight.Thank you so much."

Plusy: "Crew allowed me to change seats to get two empty seats by the window that were available."

Minusy: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"

Plusy: "The flight attendants were quite personable and engaged."

Plusy: "No wifi or any entertainment. Flight delays and lost baggage!"
Minusy: "No wifi or any entertainment. Flight delays and lost baggage!"

Plusy: "The crew was great!"
Minusy: "I don't like the movie options. Some are quite sexual and can be seen around the plane."

Plusy: "The crew was friendly and particularly one of the girls was always giving her best"

Minusy: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"

Plusy: "The wafer bar. Pilot had a good landing in high winds and snow."
Minusy: "Nothing to complain."

Minusy: "Free wifi"

Plusy: "Good experience, service was good, and attendants were courteous"

Plusy: "The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent."
Minusy: "My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back."

Minusy: "Food terrible"

Plusy: "This is always a pleasant airline to travel with."
Minusy: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Plusy: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Minusy: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Plusy: "Friendly flight attendants."
Minusy: "Lost baggage is never good."

Plusy: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Plusy: "Plane, pilots and the leader of the crew"
Minusy: "The flight attendant in the back needs to be more educated"

Plusy: "The flight attendants worked very hard Patient and courteous."
Minusy: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Minusy: "We ended up needing to check a bag. It cost 40 Euros which seemed high. We were sent to another line to pay then back to check in. Then our flight was 45 minutes delayed leaving. Fortunately the pilot got us in to Zurich only 20 Mon late. Just typical "never know what's gonna happen"."

Plusy: "I liked that the plane eventually came..."
Minusy: "That the plane was an hour late..."

Plusy: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"

Minusy: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Plusy: "Very friendly staff"
Minusy: "we had some delay, and they did not inform us at all how long this will take. so this is something ot work on."

Minusy: "Flyght was terible"

Plusy: "clean airplane. staff friendly and helpful. good movie selection"
Minusy: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."

Plusy: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Minusy: "Seat backs were rock solid without use of a personal pillow."

Plusy: "smooth flight, friendly crew"

Minusy: "They cancel the flight without letting me know!"

Plusy: "too short to tell."
Minusy: "Not applicable"

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Minusy: "I wanted to buy an checked-in luggage, but Austrian site did not worked properly, repeatedly gave an error message. I ended up buying it at the counter desk, in the airport, at a much higher price."

Minusy: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."

Plusy: "Good service, nice staff (better than US carriers easily)"
Minusy: "2.5 hours to receive baggage - this might be on LAX"

Plusy: "Service beyond expectations"

Plusy: "The aircraft was very clean. Very friendly crew."

Minusy: "Please change food, enough of pasta every time."

Plusy: "very short layover and my check luggage made it all the way home with no problems"

Plusy: "that everything was in order - alles in ordnung, without much fuss."
Minusy: "the passenegers - too much farting"

Minusy: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."

Plusy: "The Crew was perfekt The Wheelchaire Service was also perfekt Food tasted good"
Minusy: "The only trouble was 1:15 h delay ,but this depended on the weathersituation how I believe!"

Plusy: "Captain Schmidt greeting boarders. Spotless interior. Cheerful in flight staff. On time. Pleasant in flight refreshments. Smooth transitions through each phase of the flight. Prompt baggage delivery. I will always go out of my way to use Austrian Airlines."

Plusy: "The flight was on time, and the attendents on Austrian engaging and charming crew"
Minusy: "nothing in particular"

Minusy: "Flight was very delayed leaving Sofia which made connecting flights for many people a rush and very stressful. People were pulled to the front of the plane and told to rush to catch their flights. My bag didn't make my connecting flight but Austrian delivered it 2 days later."

Plusy: "I enjoyed the flight along with my girlfriend from beginning to end. The flight attendants were very courteous & the service was fast & the food & drink portions were generous."