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Plusy: Usual faultless KLM experience

Minusy: Nothing.

Plusy: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Minusy: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Plusy: The crew was informative

Minusy: Inflight sandwiches

Plusy: Professional crew. Good simple check in.

Minusy: Nothing.

Minusy: KQ is always late! And never provide information to passengers about the delay

Minusy: The issue was not the flight. It was the cancellation policy. I had a best friend suddenly die and I could not apply a credit to future travel on my 4000$ business class seat. It makes me not want to buy through kayak again.

Plusy: Absolutely nothing!!!

Minusy: Keep to time and stop the delays.

Plusy: Everything

Minusy: N/A

Plusy: Good amount of space on the plane, lots of movies to watch, good food and drink.

Plusy: The crew.

Minusy: The time between flights.

Minusy: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Plusy: Crew good and seat OK but not exceptional for business class

Minusy: Food was average - main course could have been better. Range of movies ok but not great

Plusy: Confort and kindness

Minusy: It was too cold

Plusy: Crew were excellent

Minusy: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Plusy: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Plusy: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Minusy: Flight was delayed, had to run to my next connection flight.

Plusy: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Minusy: Information on arrival time was not correct

Plusy: Crew were excellent

Minusy: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Plusy: Nice crew, good food.

Minusy: Both bathroom were not working in business class area.

Plusy: It flew and landed fine

Minusy: Food was cold and dry. In flight entertainment did not work. Crew was rude. Seats recline was very limited. Bathrooms were not clean.

Plusy: Disappointed

Plusy: Airport

Minusy: Reduce the fare

Minusy: Many people on board were watching videos on their mobile phones without headphones. It was really annoying and hard to sleep.

Minusy: All of the less than good, obvious!

Plusy: Fast boarding

Minusy: Slow in refuelling, got us delayed for 40-

Plusy: Loved the smooth ride.

Minusy: Bathroom was pretty nasty

Plusy: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Plusy: Services is good .

Minusy: Food can be better

Plusy: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Plusy: The crew tried to be helpful but were equally frustrated with the ground crew.

Minusy: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Minusy: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Plusy: Confort and kindness

Minusy: It was too cold

Plusy: KLM are our airline of choice. A great full-service carrier with impecable standards.

Minusy: Nothing

Plusy: Good amount of space on the plane, lots of movies to watch, good food and drink.

Plusy: Decent price for economy comfort seat, 4A.

Minusy: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Plusy: Crew were excellent

Minusy: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Minusy: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Minusy: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Plusy: Flight arrived on time

Minusy: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.