Znajdź tanie loty do Zanzibaru

Plusy: "The crew was amazing. Managed to get a whole row to myself (bonus!)."
Minusy: "Cheaper change fees. ;)"

Plusy: "Crew amazing. Seats had enough legroom. Good was second to none"

Plusy: "All good"

Minusy: "Accommodation @ Dubai extra bonus Superb"

Plusy: "I am so glad to choose you guys thank you for everything"

Plusy: "Service on plane good friendly staff and helpfull"
Minusy: "Nothing"

Plusy: "Upgraded to first class!"

Plusy: "Emirates is always amazing"
Minusy: "Business Class, lol."

Minusy: "Check the head phone sets have both speakers working. I had to ask for a different set which was fine"

Plusy: "The entertainment is fantastic"
Minusy: "The crew, not very hospitable"

Minusy: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."

Plusy: "As usual Emirates deliver a very good prduct to be relied upon where ever and whenever you travel."
Minusy: "The lunch was not very hot."

Plusy: "The crew were very hard working and did a great job."

Minusy: "I haven’t received my bag yet. It’s been 4 days"

Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."

Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "Emirates always is outstanding service and comfort even for a Economic ticket, but...."
Minusy: "This time I had problems, I was in the seat 71 of A380 and I realized it is the worst seat to receive boarding service, I always was the last to receive food, so the fish option was “sold out” ... bad experience"

Plusy: "The comfort and smooth boarding procedure"

Plusy: "The flight"
Minusy: "Nothing"

Minusy: "Food was pretty bad."

Minusy: "Too many unruly children"

Plusy: "Seats were comfy and as expected perfect seat 79k"
Minusy: "Stewards took a while to respond to the buzzer yet I was sat by the quarters Also food wasn’t offered the choice as they had ran out"

Plusy: "All usual good emirates services were back"
Minusy: "Didn't find anything worth mentioning"

Plusy: "Everything!"

Plusy: "The food was great. I like, that you can choose between different meal options."

Minusy: "40 minute bus ride after landing. Why are they landing airplanes so far away from the terminal? They own the whole terminal!"

Plusy: "In flight crew were pleasant"
Minusy: "I was made to pay excess luggage because my carry-on was 1kg overweight. I was very depressed because of this treatment and the ground crew in Lagos were abusive when I complained and they threatened me that I would miss my flight if I didn't comply"

Plusy: "Crew made the flight a pleasant time dispute the 13 hours in the air. Good service, Good food and reasonably comfortable accommodations."
Minusy: "The entertainment system needs some updating - kept freezing and needed to rebooted to continue watching. Wouldn't normally care but with all that time captured in air you need it to work."

Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"

Minusy: "No food choices Food is bad No differentiation from other airlines Level was better years ago"

Plusy: "Smooth ride, decent food, good entertainment."
Minusy: "Long periods without in cabin service, people had to repeatedly ask for water or get up to get water. Boarding Gates were totally secluded from the shops and restaurants of Dubai airport."

Plusy: "Cabin crew"
Minusy: "Nothing i like even."

Plusy: "Flying with Emirates is always great."

Plusy: "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."

Minusy: "The flight attendants had been un attentive. I was missing a headset so I asked for one, but I never got it. I borrowed that of the person seated next to me. When it was time for serving hot beverages, I skipped tea and waited for the coffee. However, the flight attendant who was serving the coffee never looked my way, and she passed so fast before I got the chance to signal her. Afterwards, I asked three other flight attendants and even though they said they would come back with the coffee, they never did. Finally, when I was about to get up and head to the crew cabin, one flight attendant came by and I pointed to her that I wasn't offered coffe so I was about to go and see if I could get a cup of coffee from the cabin. She said that I didn't need to get up for that and she would get it to me. They eventually brought that coffee one hour after my first request."

Plusy: "Everything except boarding and internet"
Minusy: "Boarding was chaotic they need to have better communications... it was a free for all! I did not at all like the way they make you think you are getting free wifi but in reality it's a hoax!"

Plusy: "Service onboard the flight was good."
Minusy: "Connection in Dubai was terrible. Super long bus ride. Nobody at the terminal to direct you to where the Business Class Lounge is. Had to walk very long distances to get to the Lounge. No staff at the gates in the Business Class Lounge. Flight was delayed but no staff to give information at all."

Plusy: "Best"
Minusy: "Best"

Plusy: "The crew make Emirates great.....but the tools they have make the job easy."
Minusy: "Found the seatbelt a little tight when sleeping, as it has to go over the blanket"

Minusy: "They changed our seats to 46F 58F and 88B. We already get boarding pass for connecting flight but they did changed them because of flight delayed from Bangkok. It was unfair. They should hold reserved seats for us since they knew that the first flight would arrive on time."

Plusy: "Very pleasant crew, good food and an easy layover."
Minusy: "No negative feedback."

Plusy: "Plane was the old type and not the new one that I got when flying out. Still the seats were comfy and reclined. Also the entertainment system has been updated and was brilliant."
Minusy: "The food could have been in more regular intervals. I was very hungry by the time we got the turkey sandwich and chock chip cookie."

Plusy: "Overall the flight was good and had no issues. The staff was professional and friendly."
Minusy: "The food could be better."

Plusy: "Really comfortable plane, and the service and food were exceptional!"

Plusy: "Very good we appreciate good service and good food"

Plusy: "Excellent entertainment on a comfortable sized tv screen."
Minusy: "More beverages would be nicer."

Plusy: "Our flight got delayed by 14 hrs, pf course we missed the connecting flight. We have spent mor than 24 hours in airport without any details about our connection and multiple hours in the line trying to get an answer. Ridiculous service if something goes wrong. No back up plan"

Plusy: "Tak jak wyżej;)"
Minusy: "Nic"

Plusy: "Overall Austrian was fine. Smaller plane and people were professional."
Minusy: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"

Minusy: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Plusy: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Minusy: "I expected more from airlines lake Austrian."

Plusy: "The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her."
Minusy: "1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices"

Plusy: "It was all fine, a bit cramped, but otherwise fine"
Minusy: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"

Plusy: "Curious crew."
Minusy: "Nothing"

Minusy: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."

Plusy: "thebflight wqs smooth and on time"
Minusy: "snack they gave something sweet at 07:00 AM"

Plusy: "Seat ok typical. Non busy flight lots of room"
Minusy: "Food was poor"

Plusy: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Minusy: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Minusy: "The crew dropped the bottle to the head of my son."

Minusy: "Transfer in Frankfurt was impossible on time. Had to rebook later flight"

Minusy: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Plusy: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Minusy: "Food was ok, not great."

Minusy: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "i loved the food, the alcohol, the specialty coffees. i loved the service. i loved the lay down seat. i loved the entertainment."
Minusy: "no complaints whatsoever. this was my best flight to vienna- or to europe."

Plusy: "Super friendly"
Minusy: "No entertainment"

Plusy: "Free drinks."

Plusy: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Minusy: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Plusy: "Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant."
Minusy: "Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board."

Plusy: "Flight was on time ,"

Plusy: "The plane arrived at destination ahead of schedule."
Minusy: "€40 for a single 12 kg checked bag--that could have been gate checked? Seems excessive to this traveler."

Plusy: "Good food, lots of movies, flight attendants friendly"
Minusy: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Minusy: "Poor service, will not fly again with this airline"

Minusy: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Minusy: "Behavior of AA"

Plusy: "Everything was great! The staff was friendly and really tried to make our experience the best it can be!"
Minusy: "The only thing I didn't like was that in one of the bathrooms, the sink was clogged up a little bit."

Plusy: "Very nice crew, great entertainment options"
Minusy: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"

Plusy: "Seats, crew, nice plane"
Minusy: "Delayed flight. Random boarding,"

Plusy: "Flight crew was pleasant, calm, and efficient."

Plusy: "that everything was in order - alles in ordnung, without much fuss."
Minusy: "the passenegers - too much farting"

Minusy: "N/a"

Plusy: "No unnecessary waiting. Excellent service!!!"

Plusy: "It was fast and comfortable"
Minusy: "---"

Plusy: "The Crew was perfekt The Wheelchaire Service was also perfekt Food tasted good"
Minusy: "The only trouble was 1:15 h delay ,but this depended on the weathersituation how I believe!"

Plusy: "The overall flight wads excellent."
Minusy: "Boarding on the return flight was poorly handled as there was no organized boarding."

Plusy: "Made everything easy, stayed on time, clean."
Minusy: "Nothing"

Plusy: "The crew was nice and the entertainment was okay."
Minusy: "It was impossible to make a seat reservation--impossible. When I asked Air Canada they said contact Austrian Airlines. When I asked them they said get in touch with United. Then I was told I could book a seat 24 hours in advance. When I got email I couldn't--said I had to do it at the gate. When I got to the gate I was told I had a seat in the middle of the plane. Not true I was at the back of the plane. Just awful"

Plusy: "The crew were friendly and fine. No problem with boarding etc"
Minusy: "The seat comfort and closeness of the passengers is terrible. And makes for a stressful and painful flight."

Plusy: "Good service overall"

Plusy: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Minusy: "I have no negative comments about this flight. Everything went well."

Minusy: "While boarding, the AC was off due to a mechanical issue. The plane was uncomfortably hot, but the pilot and flight attendants were appropriately apologetic. The issue was resolved once we took off."

Plusy: "Smooth and fast"
Minusy: "Nothing"

Plusy: "Short flight"

Minusy: "No soap in the toilets"

Plusy: "Clean aircraft, nice crew, efficient boarding, small airport (Varna)"

Plusy: "Great service except Vienna airport is too chaotic and baggage wrapping cost 12 euros per piece."

Minusy: "Did not make this connecton, was directed to Frankfurt"

Plusy: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."

Plusy: "Boarding was efficient and the crew were nice."
Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."

Plusy: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Minusy: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Plusy: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Minusy: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Minusy: "When its rain we shouldn’t walk to the air plain"

Plusy: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Plusy: "Staff were professional and polite."
Minusy: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Minusy: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Plusy: "Fantastic gate agents!"
Minusy: "The food was terrible."

Plusy: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Minusy: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Minusy: "Flight got delayed 30 minutes"

Minusy: "Staff rude and short"

Minusy: "Entertainment"

Plusy: "Crew was ok."
Minusy: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Plusy: "Crew was great and professional."
Minusy: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Minusy: "Need more leg room!!! Larger meals needed."

Minusy: "Larger meals."

Plusy: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Plusy: "Crew was in a festive mood, the meal was unexpectedly delicious"
Minusy: "Seats ok, but could be more comfy"

Plusy: "Nice people and good service"
Minusy: "Not much"

Minusy: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Plusy: "Flight crew very nice"
Minusy: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Plusy: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Minusy: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Plusy: "Food was excellent, service from staff was friendly, and entertainment options were great."
Minusy: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Plusy: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Minusy: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Minusy: "Boarding was confusing and disorganized"

Plusy: "Friendly in-flight personell"
Minusy: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Plusy: "Sound was broken on my TV set!"
Minusy: "Called stewardess twice to assist. No response!"

Minusy: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Plusy: "Left ontime and service was excellent."

Plusy: "Good service onboard, good food. On time."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Bag was lost"

Plusy: "Flight was on time and quick and comfortable"

Plusy: "Cabin Crew was awesome."
Minusy: "Entertainment System was not working and no Non-veg food option in flight."

Minusy: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Plusy: "Ground staff at Manchester very helpful"
Minusy: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Minusy: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Minusy: "Nothing."

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Minusy: "Long stop over at Schiphol. Too Long!!!!"

Minusy: "Okay"

Plusy: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Minusy: "As above"

Plusy: "Nothing because I wasn’t able to make the flight service."
Minusy: "Have customer service respond in a timely manner. I know you can’t control other agency have been trying 4 days prior to flight schedule to cancel due to positive Covid-19 results and still no response so don’t know if I will lose my ticket price if so won’t deal with you again"

Plusy: "The crew was amazing, and the flight was really short and comfortable."
Minusy: "Update the movies and music on the passengers's TV"

Minusy: "No screens on this aircraft"

Plusy: "Service was perfect"
Minusy: "It was an old plane and it was completely full. In this old planes you don't have much space especially when you want to do some work in economic class."

Plusy: "Really good aircraft ( Brazilian made Embrare )"
Minusy: "Breakfast ! But it was “04:20 hrs ! So fair do’s !"

Minusy: "Kenya Airways sears had less leg room than Qatar"

Minusy: "I’m really disappointed by Kenya airways, the flight was delayed for 4 hours, my luggage didn’t come along with. And the worst is i haven’t received it so far. I swear this is my last time to travel with Kenya airways, seriously I’m disappointed."

Minusy: "Flight on time, cheap and lovely crew"

Plusy: "Crew was amazing! Elvis smelled good!!!"

Minusy: "Better food choice and little more attentive crew."

Plusy: "I liked everything about this trip"
Minusy: "N/A"

Plusy: "The crew on the final leg was really nice and helpful"
Minusy: "From Entebbe to Nairobi I was cold during the flight. I wish I had been offered a blanket."

Plusy: "Service and flight tines"
Minusy: "Asked for a non middle seat and got stuck both legs"

Plusy: "staff crew on the plane were very nice and accommodating"
Minusy: "food portions are too small and movies selections. most movies were very old"

Minusy: "I was not offered blankets from the onset."

Plusy: "Once we got on the plane, everything was okay."
Minusy: "Every moment leading up to the airplane. From our flight being delayed 13 hours, to people not helping us with a hotel when we had a 12 hour layover to start with. They said we needed to talk to only the Kenya Airways representatives in Addis where we left from. We did... and they didn't say anything. After that they refused to help us in Nairobi. There were all these secret ways of getting help that they said we didn't qualify for. Supervisors and managers were not available unless I left their desk and went to departures. They said I would have to go back through immigration.. but thankfully, right before I did, someone came and spoke to me. From our several interactions, we received no apologies, but felt that the theme was that everything was my fault.. not the best feeling as a customer. Only my one chat with the supervisor was very nice. She was very patient, sat down with me and helped direct my concerns. Especially with a 13 hour delay. Nairobi seemed great, but our interactions with the staff really took away from our experience. And we missed our vacation in the end.."

Minusy: "flight was cancelled"

Plusy: "Clean planes, everything (for me) ran on-time"
Minusy: "Boarding was a bit "hectic", could be improved. Toilets got progressively worse as the flight went on (should be cleaned regularly). On 1 flight the meal trays stayed on the tables for over an hour (after the meal was served), should have been collected faster"

Plusy: "Flight itself was fine, there was nothing particularly positive to comment on."
Minusy: "Flight was sold as a direct flight, but we landed in Bangkok and had a 1 hour layover there. We did not have to get off the flight, but still was definitely not a direct flight."

Plusy: "Entertainment system wasn't bad."
Minusy: "Paid $200 extra for a direct flight and got bumped onto a layover flight. No explanation, no refund and what should have taken 2 hours, took 10."

Plusy: "Nothing."
Minusy: "Left late. Boarding experience was stressful and confusing."

Minusy: "Cabin crew didn't pass out headphones, chicken was tough, cabin crew were not pleasant after having to clean up someone's vomit in the toilet"

Plusy: "This company obviously trains its employees to belittle and disregard customers. I have never dealt with a company so at fault for an issue and so utterly unwilling to make up for it. First, they cancel the first of our 3 flights to Delhi 18 hrs before it is to leave. The flight they replaced it with would leave us 10 min to make the connection. So we went to the counter and they told us they'd hold the plane, as did the stewardess on the flight. They lied. The plane left 10 min before we landed. We were stranded. Also, I got food poisoning from their food. They did nothing to help. They would not pay for the hotel we wanted, when we asked they rudely served everyone else they stranded first. The employee would not call his supervisor or give his name. The next morning i saw a doctor but the stomache infection was so bad i couldn't sit up or walk. The doctor wrote this on my clearance to fly document. I needed to get to India to get better medical help. We presented this to the kenya airlines agent and she would do nothing to help. She had business class reclining seats available but would not upgrade me. Even after everything this shitty airline has caused. Unbelievable. Every step along the way of this nightmare could have been made better, so much better, by some human decency but instead we got rude disregard."

Plusy: "The plane was pretty comfortable, they gave us blankets and pillows even though it was only a 4-hour flight."
Minusy: "They served "breakfast" halfway through which was two tiny servings of meat and a piece of chocolate cake. Not much food and not really what I wanted to eat in the middle of the night! Boarding was completely chaotic, some screens said the flight was delayed, others said it was on time (it was delayed). When we arrived in Nairobi they hardly apologized for the delay, and also insisted on sending a bus to come pick us up from the plane because it was raining, which took forever. Missed my connection by about 5 minutes and had to wait almost 10 hours for the next one."

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "customer service was superb entertainment screens and selection was excellent seats were among the best on any airline. The plane was a seemingly fairly new Boeing Dreamliner, very nice"
Minusy: "Food was good but not spectaular - not up to Singapore Airlines for example but better than most other long haul carriers"

Minusy: "Seats were not very confortable"

Plusy: "Convenient morning flight"
Minusy: "Not enough leg room for tall passengers"

Plusy: "It was fine."

Plusy: "Brief 50 minute flight where everyone was served TWO bags of cashews/macadams - quick , polite"
Minusy: "More amusing than unpleasurable when after making his "final prepare" for landing in Kusumu announcement, the pilot came back on and stated he "forgot to tell" us that there was construction work on the runway and we will braking harder then usual to make an abrupt stop."

Plusy: "Everything!"
Minusy: "Nothing"

Minusy: "Someone entered my bag and took my jewelry"

Plusy: "Good crew. Flight not fully booked so had some extra space. Efficient transfer desk"
Minusy: "Food - just horrible Nairobi airport not much to do and annoying additional security checks between sub-terminals in terminal 1."

Plusy: "Departed on time and arrived on time . Staff very courteous"

Plusy: "Flight management was okay from Mombasa up to landing in Nairobi"
Minusy: "Plane could not park at the domestic arrival, yet at the international slot we had to wait over 15 Minutes without communication by crew. Captain only announced when parking slot became available. It took long to get baggage delivered to domestic side and when baggage arrived some including mine were wet with stinking liquid in spite of no rain around airport. at the end Passengers on a later flight made it smoothly out and eventually lost 45 minutes since landing and dirty baggage."

Plusy: "The flight was delayed in leaving but the Captain didn't say anything until we were about to land. The overnight flight was pleasant but the food was pretty mediocre."
Minusy: "Crew were pretty good and the Dreamliner is an excellent aircraft, particularly in business class."

Plusy: "flights were slightly delayed but we were updated often and accurately. Flight staff were awesome, super nice and well spoken!"

Minusy: "Delays"

Minusy: "Flight cancelled streessed up"

Plusy: "Everything was great except for all but one flight attendant who could have done with a lesson in charm. There was one very charming attendant whose name began with M but was an unusual name. She was a world class attendant and the others could learn from her. The pilot was well spoken as did a great job taking off & landing."

Plusy: "Business passengers still served snacks even with such a short flight. Great view of Mount Kilimanjaro"

Plusy: "The pilots are very friendly and regularly updates passengers o issues"
Minusy: "The crew on this route are very rude. My experience with them for the last 2yrs is just but a nightmare. They shout at passengers when requested for simple things like drinks, blankets and sometimes even ignore calls."

Plusy: "Service with smile"
Minusy: "Food"

Plusy: "Nothing"
Minusy: "Everything"

Plusy: "The airline did not make further damage to my bag, they did not cut any more zippers like they did on outboard flight 2 weeks previous"
Minusy: "Caused my airport transfer to not wait at airport for me because the flight was so late"

Plusy: "Reception"
Minusy: "non"

Plusy: "My trip from Kenya to London as well as my trip from Madrid back to Kenya were excellent! The flights left on time and the crew was incredibly kind and helpful. The food wasn't the best airplane food I've ever had, but it wasn't terrible either. The planes were clean and new. This was the first time I flew with Kenya Airways (I usually use Emirates), and I was pleasantly surprised by my experiences!"

Plusy: "Nothing at all. If I had the option , I would have got off the airline."
Minusy: "Most use line airline in the world. I got the flight from Guangzhou to Nairobi. All of a sudden the flight was delayed for 6 hours and the airline put me up at the hotel. Woke me up early in the morning saying that the flight is now ready to leave. When I get to the airport, there is a delay of 3 hours. When I get to NAIROBI, MY FLIGHT TO Blantyre has left. Next morning , I take a flight to Lusaka/ Harare and finally to Blantyre. I reach my final destination after some 3o hours. Return journey was even worse. Flight was to leave at the scheduled time from Nairobi and again there was a 7 hour delay. Guests were taken to the hotels in a broken down bus from the scrap yard. Again, got. Early call in the morning, and was at the airport at 5am . Flight did not leave until 10am. Basically , Kenya Airways has a novel way to torture their passengers. I will never ever travel again on KENYA Airways even if it is free or they pay me to fly on their flights. They are in the wrong business . They should get out of this business so that customers will not have to suffer."

Plusy: "Seats were comfortable"
Minusy: "The boarding process was chaotic and seemingly disorganized. The first call happened while I was in the security screening area after deplaning from a connecting flight. Not checking the time or believing there was a schedule change, I crashed the line and ran breathless across the terminal to the gate. There I met confusion and multiple disorganized lines. After too many minutes, some pushing, and groups getting in front of me led by uniformed staff, I proceeded to waiting room one. Approximately one hour later, we moved to waiting room two. About 15 minutes later we were allowed to board by color zones. What a nightmare! I rushed without a drink only to sit in a restricted area for 1 hour +."

Minusy: "Typical airline food that tastes like cardboard."

Plusy: "Nothing to be specific"
Minusy: "Things need to be improved 1. Boarding 2. Flight delayed for 40mins 3. Seat comfort is not good"

Plusy: "Quick flight"
Minusy: "Overhead space too limited, grumpy staff, bad food options"

Plusy: "Easy check in, less crowded, exclusive airports (both in kuwait and dubai)"
Minusy: "Seat space and entertainment"

Plusy: "I don’t know but plan looks a little bit big we had it more room. Crew was very nice even they can’t speak urdu Pakistani. But over all it was good. Thanks"
Minusy: "If you can try to hire atleast 1 bilingual person who can speak their local languages, like urdu pakistani hindi or any other language."

Plusy: "Staff broke my kids stroller"
Minusy: "No blankets on the flight no headphones no bassiinets for little babies"

Plusy: "Airport"
Minusy: "Reduce the fare"

Minusy: "Need more spacing between seats"

Minusy: "The crew could have been friendlier and nicer."

Plusy: "Nothing"
Minusy: "The crew are extremely rude"

Plusy: "Delay times and the connections were worst. Also fly Dubai flight was worst"

Plusy: "There was nothing to like in this flight. Terrible experience!!!"
Minusy: "Flight crew was so rude and had no respect for elderly people. Never seen before they were charging for simple drinking water. Flight from Dulles to Dubai was excellent but from Dubai to Sialkot totally different. Shame Emirate Airlines having double standards. You serving and respecting people coming from west excellently but terrible for poor people of Pakistan. Some of them were elderly coming from Umra on connecting flight and air hostesses were almost screaming at them. Shame Emirate Shame."

Minusy: "This one has multiple problems: 1. First no one clearly tells you where to go for FlyDubai flight and you really have to fight your way to get this information. 2. Then when you know that you have to go to terminal 2 for this flight, it takes them minimum 45 minutes to transport you from emirates terminal to terminal 2. 3. FlyDubai staff in general is less courteous and cooperative than emirates. 3. T2 is minimally maintained terminal with even basic amenities missing in some parts of terminal. 4. It also feels less secure."

Plusy: "The best thing for fly dubai in kuwait is t have a standalone terminal."
Minusy: "Late flight!"

Plusy: "Nothing"
Minusy: "I'll never ever be involved with Kayak, FlyDubai, and that pathetic Flight Network again. In thirty-two years of international travel to 80+ countries, I have never dealt with such nonsense. Thanks to all for ruining my holiday"

Minusy: "Many people on board were watching video without headphones. It was very annoying and hard to sleep."

Plusy: "Nice plane"
Minusy: "Had to pay for entertainment"

Plusy: "Good airline for a 3 hour journey...value for money."
Minusy: "Most of the display units across the flight did not work properly."

Minusy: "Passengers had to pay for their food and drinks - this is not suppose to happen during an international flight, even in Economy class?"

Plusy: "I tried to rebook the flight but it did not go through . I’ve booked a new ticket insted so kindly advice the process of refund."

Minusy: "I paid for Emirates and not for a low fare airline Fly Dubai. The overall service was poor and fly Dubai is nothing but a rip-off."

Minusy: "The flight was held on the tarmac for nearly 40 minutes. It was a full flight with no air ventilation and the heat was overwhelming."

Plusy: "Fast, smooth, early. Great crew! Great PILOT!"
Minusy: "Nothing."

Plusy: "Crew"
Minusy: "See above"

Plusy: "Screens weren’t working, rude staff members and huge queues at the airport! Am sticking with Emirates!"

Minusy: "I booked tickets business and the charges for business but when we send my it not says business it’s looks economy So I canceled the booking"

Plusy: "Flight was smooth"
Minusy: "Behave of cabin crew. They are very biased and racist"

Minusy: "The travel agent I selected completely ruined my whole experience."

Plusy: "Nothing to mention here."
Minusy: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"

Minusy: "Screen not working. 7F"

Plusy: "There on time"
Minusy: "Small space seats. Charge for everything even water sat on bus on tramas for half hour before boarding. Not good for 6 hr flight."

Plusy: "It was a short quick flight."
Minusy: "It took a long time to check in and they lost my son's luggage."

Plusy: "crew outfits"
Minusy: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."

Plusy: "relatively clean"
Minusy: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."

Plusy: "nothing"
Minusy: "cheap budget flight very surprised Emeritas would use v this for the second leg of the flight plane was old and tired and for a 5 hour flight no food or drinks supplied very poor quality would avoid in future"

Plusy: "Nice short flight"
Minusy: "had to pay for water."

Plusy: "Not much."
Minusy: "While boarding a woman was in my window seat and her children were seated beside her. The host asked if i wouldnt mind letting the family sit together.I accepted the request where upon the host suggested a middle seat which i rejeceted and notified him that he just passed by 8 empty seats in business class and since the doors were closed I knew were available. He denied the request, had me stand awkwardly while he checked other peoples tickets for 3 minutes to find a single person who was not seated in their middle seat and was forced to move whereupon i recieved dirty looks for the remainder of the flight and right through baggage claim at our destination. I did Flydubai a favor and gave up my seat for the woman and her family. A hassle free otherwise empty business class seat would have been the appropriate response."

Minusy: "One family 2 person!!! One in row 20 & the other row 32 very crazy"

Minusy: "They have charged a fortune from me to carry my regular luggage . They said I could have purchased the luggage ticket as well . this is I'm hearing for the first time ."

Plusy: "40 me on the flight knowing that that my connecting flight was cancelled stayed in Dubai for a day and a half without anyone helping me because I did not fly with Emirates to Alexandria horrible service customer service no one held I would never fly with this company ever again. Martha milagros Rivera"

Plusy: "Frequent trips"
Minusy: "Comfort, no service, not even tap water!!!!!!!"

Plusy: "I got to my destination safely and on time"
Minusy: "No air conditioning made for a very warm flight, no drinks or food, no entertainment"

Plusy: "On offers their rates are good."
Minusy: "As family we tend to buy luggage based on need with Credit card. They seem to block online checkin always for credit card payment. So even if you go 3 hours before flight the family cant get seats together. Than you go through drama of convincing people in flight to adjust."

Plusy: "see above"
Minusy: "see above"

Plusy: "Amazing service and crew"

Plusy: "Inexpensive, but you get what you pay for."
Minusy: "Seats are almost laughably small, both in pitch and width. The plane was very hot during boarding as they use both doors and the wind blows through the entire cabin."

Plusy: "Absolutely nothing,"
Minusy: "The seat was soaking wet due to faulty air conditioning. The screen was broken so I did not enjoy the TV that I paid for. Many of the menu items were not available."

Plusy: "The terminal we were waiting in, not organised well, very messy, smelling very bad except in lounge that Cost 40$ for 2 hours with discount. So I'm having a layover 12 hours, I pay 240$ just I can sit in a non smelling place and eat some food. Adjust some of these and would be great. Other terminals have so much to offer in same airport, over rated Dubai airport."

Plusy: "nothing"
Minusy: "everthing"

Plusy: "Nothing"
Minusy: "Delayed for nearly 4 hours, no reason given, no staff visible to talk to, nothing offered to us."

Plusy: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Minusy: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."