Znajdź tanie loty do Zanzibaru

Plusy: "Services are the best"

Plusy: "Nothing"
Minusy: "Everything and being on time and not loosing all my luggage"

Plusy: "I couldn’t eat the chicken for lunch, and I told the crew to change it for me and bring the vegetarian, but nobody brought anything. I was starving until the next meal."
Minusy: "Take out the chicken sausage from your menu"

Plusy: "Entertainment"

Minusy: "Didn’t even take off!"

Minusy: "Food"

Plusy: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."

Minusy: "Złe fotele. Złe jedzenie. Zła obsługa."

Plusy: "Plane quite empty so lots of space."
Minusy: "Service not very attentive, had to repeatedly ask."

Plusy: "The crew is always very professional."
Minusy: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"

Plusy: "Too crowded"
Minusy: "One more staff will be better"

Plusy: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Minusy: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Minusy: "Excellent service and stuff"

Plusy: "Excellent service. Very comfortable business class seat. Arrived early"
Minusy: "Boarding & disembarking was via bus & stairs."

Plusy: "Crew was OK."
Minusy: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."

Plusy: "Everything is perfect"

Plusy: "Great"
Minusy: "Everything thing is fine"

Plusy: "Awesome leg room in economy. Helpful staff."
Minusy: "Main courses weren’t all the great."

Plusy: "Great crew and front desk"

Minusy: "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."

Plusy: "Everything"
Minusy: "Non"

Plusy: "Food and flight attendants were excellent in Business Class"
Minusy: "Sitting near bathrooms was a bit noisy and difficult to sleep"

Plusy: "The service is Top Knotch!!!"
Minusy: "Wasn’t much music to choose from..."

Plusy: "Older plane Older entertainment system"
Minusy: "Older plane Older entertainment system"

Minusy: "Niesprawny kontroler przestrzałej rozrywki pokładowej. Jedzenie bardzo niesmaczne."

Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."

Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."

Plusy: "Staff was courteous. Food wasn't too bad. Plane was clean and modern. Ambiance was relaxing. This was a very pleasant flight compared to other airlines."

Plusy: "Access to entertainments"
Minusy: "CRYING BABY BUT I UNDERSTAND THOUGH"

Plusy: "Qatar airways is the best airlines and they serve you like a 5 stars hotel"
Minusy: "The problem is when they linked a flights frome other airlines companies. Under ( one world ) On this flight the were linked with sirlankian airlines The flight was full and a lot of older asian on flight they don’t respect people and speak loudly The smell was not good enough"

Minusy: "the returning flight from Doha to Chicago was absolutely old and small."

Plusy: "Airport was pretty impressive,"
Minusy: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."

Plusy: "Nothing"
Minusy: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Plusy: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Minusy: "No internet and the food was mediocre at best."

Plusy: "Plane, crew, boarding"
Minusy: "Coach class is not for long haul flights"

Plusy: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."

Plusy: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Minusy: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Plusy: "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
Minusy: "seats are a bit tight"

Plusy: "It was actually on time."

Minusy: "both flights had 2 hours delay... also lugages cames with next flight."

Plusy: "Great food etc"

Plusy: "The crew was friendly and patient. The flight departed on time."
Minusy: "The plane was small and cramped. The food was mediocre and could have been more creative"

Plusy: "All Qatar employees were friendly and helpful. A great flight!"

Plusy: "free flowing wine and beer --- unlike previous flight on QA when the actual supervisor of the staff did not allow a proper stipend of the red wine --- also I witnessed her incivility to another passenger which was appalling -- the crew on this flight deserve to be commended"
Minusy: "nothing on the actual flight --- but i felt we had been promised overnight hotel stay since the layover was 8 hours and 55 minutes --- if was not granted in spited of 2 eMails and promise at the time of booking"

Minusy: "Luggage items are missing."

Plusy: "Everything is good"
Minusy: "Everything fine"

Minusy: "Seats"

Plusy: "We departed late and therefore missed the connection. The staff met me and made arrangement for hotel accommodations till the next available flight. No haggling was necessary. staff on ground and in air sought to be helpful. Price of ticket was very affordable. Seating comfortable."
Minusy: "Comparing to Emirates airlines...Movie choices were very limited. Only 2 new movies available. Food was poor at best. This was my second trip with Qatar. First trip...my iPad was stolen from baggage. Airline have had no solution. I prefer Emirates."

Plusy: "Food and entertainment"
Minusy: "There was a rude counter staff when we checked in in Singapore."

Plusy: "comfort"
Minusy: "veg food was mostly repeated and pizza wasn't great"

Plusy: "Good food and excellent service"
Minusy: "Noisy plane made the entertainment inaudible"

Minusy: "While boarding the flight from Dubai to Houston, no one announced about family boarding. About a quarter of the flight had boarded before we decided to get in the line ourselves, and they took us in without any questions. It would have been better if an announcement for family boarding was made. The Dubai to Houston crew could have been more friendly and welcoming."

Plusy: "Great business class"

Minusy: "Having Christian music to listen to on the flight as an option"

Plusy: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Minusy: "They ran out of options on the food and considering it wasn't a full flight that surprised me."

Plusy: "Full plane. Boarding could have been easier with two entry points into the plane"
Minusy: "Plane was late leaving but made up time."

Plusy: "Cabin crew services"
Minusy: "Food could have better"

Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."

Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."

Plusy: "Everything was great"
Minusy: "Nothing bad"

Minusy: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."

Minusy: "With more focus on menat and India what used to be a good airline is slowly turning to cattle carrier."

Plusy: "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
Minusy: "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."

Plusy: "Friendly crew"
Minusy: "I would like better quality in food"

Plusy: "Food, Service, entertainment"

Plusy: "Everything!"

Plusy: "The planes are comfortable, the entertainment has plenty of options and plugs for your chargers if you want to use your own. The staff are friendly and very attentive. Emirates understands service. We had one cabin crew (on our flight to New York) named Amor who was was “on it” - attentive, helpful...everything you want on a long-haul flight!"
Minusy: "This isn’t Emirates’s fault, but it took over 45 minutes (after we had come through passport control) for the bags from our flight to come out and we almost missed our train into Milan. But that is the fault of Malpensa airport."

Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"

Minusy: "It took over 45 minutes for my bag to come onto the collection conveyor, this seems excessive."

Plusy: "Almost everything!"
Minusy: "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."

Plusy: "The big tv on the seat backs."
Minusy: "The seats were too close to each other."

Plusy: "Nothing very hard to like anything. When traveling in disconfort"
Minusy: "The seat I was given. I should have been given the option to select a seat when my money was taken"

Plusy: "Once on the flight everything was great! Flying stars"
Minusy: "Online check-in was a horrible experience and a waste of time. I was never able to check in before getting to the airport. Website kept kicking back errors when trying to check in."

Minusy: "I've never flown Emirates and boarding section of the trip was very confusing. There was no audible instructions and they used flip-boards to indicate which group should be boarding. It was very difficult to see the flip-boards since the attendants holding them up were around 5'2". All was well once i got on the plane."

Plusy: "Everything"
Minusy: "No"

Plusy: "Everything"
Minusy: "No"

Plusy: "I was randomly upgraded to business and it was such a treat! The service on Emirates is impeccable and the staff takes care of everything. I have always loved flying on Emirates and this last experience was truly the best flight I've had. The comfort and consideration of Emirates flights are definitely unmatched."

Plusy: "Movie options were good"
Minusy: "Food was mediocre, service was poor crew took 20 mins to answer the request, our food was served very late, no legroom, no good snack refreshment options"

Minusy: "One baggage misssing, flight delay"

Minusy: "Flight attendants were rude on the Washington to Dubai flight"

Minusy: "Wheel chair travellers not comfortable as they didnt find help and also have to wait for long time to get their turn"

Plusy: "Great plane (new) Good food Boarding was very very smooth"
Minusy: "The crew was OK, some of them where a little "grumpy" There was no WiFi on the plane (not even paid, although I asked again and again). The excuse was that the plane was new and they did not have the time to install WiFi..... the bad thing is that I was counting on the paid version to keep up with work (as I did on the other flight) but was unable and there was not prior notification on that."

Plusy: "Everything..."

Plusy: "Roomy and very comfortable A380 flight is great"

Plusy: "Comfort, friendly crew, excellent service. Good food"
Minusy: "Nothing"

Plusy: "Facilities and Crewe in business class were great"
Minusy: "The food was not great. The pheasant was hard and dry and my mums gluten free meals where not very appetising"

Plusy: "Generally good standard, nothing to sit about but there was a selection of recent and older films and TV, OK food and fairly comfortable seats."
Minusy: "While the food was ok, there were some odd omissions from the vegetarian meals that sometimes made them seem smaller or worse value compared to the non-veggie options. Still better than I've had on some other airlines though."

Plusy: "Everything they have offered."

Plusy: "Nice service"
Minusy: "None"

Plusy: "Tak jak wyżej;)"
Minusy: "Nic"

Plusy: "Tak jak wyżej.."
Minusy: "Nil"

Plusy: "flight was empty so everyone had the chance to experience better treatment from flight attendants."
Minusy: "no complaits"

Plusy: "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."

Plusy: "service"

Plusy: "Airplane was amazing and the aurlines crew awesome"
Minusy: "Nothing"

Plusy: "Overall everything was good."
Minusy: "Poor check in services in Nairobi. I waited for 1 hour and half to get my boarding pass."

Minusy: "Wifi za gotówkę. Ten pomysł jest najgorszym tych linii."

Minusy: "Wifi za gotówkę to jakaś pomyłka."

Minusy: "Baggage took almost 2 hours to get out at return destination"

Plusy: "I liked the ability to check in online"

Plusy: "Great crew, clean bathrooms, second baggage free"
Minusy: "Hot meals and different drinks available like coke or sparkling water, with payment if necessary ."

Plusy: "The crew was attentive"

Plusy: "comfortable seat, friendly staff"

Plusy: "Helpful crew, good food, smooth flight."

Plusy: "crew on the aircraft was polite and with service attitude ."
Minusy: "the flight was almost 2 h late without any explanation from the ground crew whats is going on , why is the aircraft late and what would be with the connection flight in Istanbul. while arrived at Istanbul it was total mass : representative of turkish airlines was waiting and focused on a group from Korea or china , helped them and barely answered other passengers who didnt know what is the status of their connection flight , which was not shown on the screen ( to tel aviv for example ). then it turned out that my flight took off 15 min before and i was approached to turkish desk to get voucher for poor meal at 2.30 am in the morning and a new ticket . that was poor compensation for 2 h delay in BUD and delay to substitute flight that took off on 7:45 am , almost 6 h later in istanbul . i was forced to run at the airport like a mad instead of having a rep of the co , explaining the passengers where to go and get their new flight ticket and not run hundred of meters with no address in the terminal area . that experience was so bad i havent been through for 13 years . i arrived TA after 14.5 h of trip for a flight who to take 4 h net including istanbul - TA ."

Minusy: "Food. Lack of vegetarian options in 2nd leg."

Plusy: "Nothing"
Minusy: "I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip"

Plusy: "Food was fine, and crew admirable. Good entertainment even without internet connection on flight."
Minusy: "I’d change out the Mac and cheese at the prelanding meal. Service took awhile and I ended up in the zone in the back where choices were gone. Biggest factor was inability of phone center or inter et to check me in."

Minusy: "Airport dirty Airport AC was hot seems they want to save money Seats uncomfortable Too many kids crying"

Plusy: "Sfo-ist I would rate 5 stars, great hospitality and food. IST-SFO 3 stars, bad food, not a welcoming staff."

Plusy: "Service great."
Minusy: "Seats were three across very cramped and uncomfortable."

Minusy: "Everything"

Plusy: "The ground and flight crews were outstanding. Boarding was easy in Houston. I got to see the flight crew handle a medical emergency and saw that they were well prepared, efficient, and concerned. The food and entertainment were fine. I felt like the seat space was better than on British which I often use. I had an empty seat next to me however. I was impressed that the flight crew moved a taller gentleman to a premium (exit) seat to accommodate his extra tall stature. He didn't ask, but they wanted him to be comfortable."
Minusy: "The airport in Istanbul is pretty manageable. They changed the gate on us twice for the connection, which meant a bit of walking. But the crowd was pretty manageable compared to LHR."

Minusy: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."

Plusy: "Entertainment , food, personal,"

Plusy: "Turkish Airlines always has decent food and entertainment."
Minusy: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."

Minusy: "I like everything"

Minusy: "I was happy with everything"

Plusy: "You guys are blessed and best of all of time"
Minusy: "I didn't hate nothing it was the best"

Minusy: "terrible delays and little assistance in Warsaw from turkish airline desk"

Plusy: "Service"
Minusy: "None"

Plusy: "The food was delicious. I loved that there were blankets, pillows, and headphones for everyone and they were not at extra cost. We also received care bags with lip balm, socks, slippers and a night mask as well as a toothbrush and toothpaste. The flight did not seem like 12 hours. Thankfully."

Minusy: "First the plane from JFK to Istanbul was two and a half hours late I had a for kids is uncomfortable to wait then try to get a contact with customer service do not give me any straight answers and 3 hours later finally got Somebody explain something overall no good this will be my first time and the last time"

Minusy: "It was delaid too long"

Minusy: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."

Minusy: "The seats were hard and lacked legroom"

Plusy: "Slippers provided, many passengers used these (which is much preferable to feet out on the plane). Enternainment included a good number of recent releases, and food consistently exceeded expectations. Staff was pleasant and accommodating."
Minusy: "Consistent line for the bathroom, very little lights off time to sleep (I was unable to sleep on the flight), standard small child kicking the back of my seat and yelling."

Minusy: "Cramped economy seating, but usual for these days."

Plusy: "Loved the service, comfort, entertainment, etc. All of this was top notch and the 13 hour flight went by very quickly."
Minusy: "The boarding process was a nightmare. I blame my country more than the airline for the new security procedures needed but I literally went through 4 security checkpoints to get on the plane. Not only that, I had to give up my iPad and my $4000 camera to checked luggage at the gate (not my luggage but theirs). Again...not the airlines fault but it was an absolute cluster F...."

Plusy: "Movie selections. Larger displays. Comfortable seats. FOOTREST."
Minusy: "When going from US to India, food was excellent. But when traveling from India to US, the food was not good at all."

Plusy: "My flight was full of refugees and everybody I met was humble kind, interested, and fleeing a war zone. We should keep progressive Immigration policy to make sure that people like the people on my flight are able to restart their lives in the US safely and without hassle."
Minusy: "I'd like to have more water served. Planes are so dehydrating!"

Minusy: "It took 4 days to leave Arusha. I know there were other flight options on other airlines (e.g. Emirates) but Turkish wouldn't book us. I ended up eating the cost of a whole separate trip because I didn't get back until Saturday afternoon, despite communicating this multiple times to Turkish."

Plusy: "Turkish airline was a nightmare with customer service!"

Plusy: "Good flight"

Plusy: "The flight on time"
Minusy: "Nothing. A short flight, not much expectation besides on time departure and arrival"

Minusy: "Flight was in time, comfortable, fantastic service"

Plusy: "Good service"
Minusy: "They need better movies and music"

Minusy: "The worst customer service ever. Turkish airlines changes 6 hour transit time we purchased to more than 24 hours transit time and they refuse to help us when we try to change the flight to other day. Because of that we are forced to stay in terminal for morethan a day with out any hotel arrangment. I wouldn't recommend their service to any one. So sad"

Plusy: "Food and service very good"

Plusy: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Minusy: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."

Plusy: "Everything."
Minusy: "The Kate arrival at the final destination."

Plusy: "I thought the food was remarkable. The cabin crew did a good job saving my mood after the nasty agents on the ground and during the check-out process."
Minusy: "Absolutely all of the agents I dealt with during check-in. This was true for especially those checking in at the business class line for some reason. She was really rude."

Plusy: "There wasn't anything particularly special about this flight to make it stand out from other airlines. It was just a short 2 hour flight and had everything you needed."
Minusy: "At check in, the agent said she had put me in the exit row, but I was actually just behind it."

Plusy: "Everything"

Minusy: "My flight was an hour late, making it difficult for me to catch my connecting flight without rushing."

Plusy: "The food on Turkish Airlines is fantastic, and the crew are exceptionally polite. Actually the best meals I've eaten on an airplane."
Minusy: "On my flight from Istambul to NYC I was told I had been given an aisle seat but in fact I got the middle of the middle. If there were no aisle seats left, it would have been better if the person had just told me that, rather than saying I had an aisle seat, and I found out later. It was very distressing because I have diverticulitis, which is a serious stomach complaint, which means I need to be able to get to the loo! I felt that they could have been more understanding about this."

Plusy: "They offered refreshments and sandwiches for such a short flight"
Minusy: "did not have the bridge, we had to use buses at Istanbul airport"

Plusy: "Quick, easy, and friendly staff. The seats were comfortable and the boarding process was fairly quick and painless."

Plusy: "On time."
Minusy: "Quality of all services are declining on Lufthansa."

Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."

Minusy: "Improve quality of on board announcements."

Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Plusy: "The crew was great."
Minusy: "Better seats,better food."

Plusy: "Free entertainment, excellent food"
Minusy: "Cabin was too warm; unable to adjust air at seats"

Plusy: "We landed safely. I like the A380."
Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "crew"
Minusy: "Frankfurt Lufthansa ground staff gave us bad advise and sent us on a 2 mile walk for nothing."

Plusy: "The crew was fantastic and I thought they handled the issue with the Kosher meals well and very professionally. The entertainment selection was also great."
Minusy: "Why did they collect the headphone with so much time left? I thought that I would have enough time to finish a movie but between the excessive announcements and the early pick up, I still had 20 minutes left. Also, I didn't order the Kosher meal, but I was surrounded by it, and the smell was nauseat"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Evrything"
Minusy: "Nothing"

Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"

Plusy: "Clean new Airbus 380. Nice crew"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Minusy: "Our flight was cancelled from Nashville to Chicago due to "mechanical issue" so we were unable to get on the flight to Naples. United rebooked us on a flight leaving the next day, and we are currently sitting in Chicago on a 6 hour layover. So no, I am not happy at all with this experience. We are missing a day in Italy and have been charged a day stay in Sorrento which we are unable to use. I have contacted United customer service to see if they can compensate us."

Plusy: "Timeliness of fligyts"

Plusy: "Very pleasant crew."
Minusy: "No complaints"

Plusy: "Seat was excellent. I like the blanket and more than anything real silverware...unfortunately for bad food"
Minusy: "Food real bad, hope it will be better from Frankfurt"

Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Plusy: "Staff was very responsive and quick to disperse food and beverages."
Minusy: "I didn't care for the breakfast. The eggs tasted like the chicken and rice from the meal for dinner."

Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Minusy: "Opóźnienie lotu"

Minusy: "I was waiting over 1 hr for my l"

Minusy: "we didn't make it. None existent communication."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "The crew did a great job. The flight turned out to be nearly 10 hours since we had 150 knot headwinds. The food and free wine made things much to tolerable. You can't go wrong with Lufthansa."

Minusy: "Worst hospitality. Asked for water, never came to serve. Had to remind and call couple of times."

Minusy: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Minusy: "Stroller damaged by cargo people"

Plusy: "Plane didn't crash."
Minusy: "No leg room. Seats to narrow. Food mediocre."

Plusy: "Left in time, arrived too early"
Minusy: "Boarding took a lot of time"

Plusy: "Everything!!"
Minusy: "Me starting to get sick!"

Minusy: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."

Plusy: "Nothing"
Minusy: "Nothing"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Delayed flights for a day"

Plusy: "The flight was on time. Helpful, friendly crew. Will use Condor services again."

Plusy: "Seat was very comfortable. Crew was great."

Plusy: "Crew was polite and helpful"
Minusy: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."

Plusy: "Nothing"
Minusy: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"

Plusy: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Minusy: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."

Plusy: "No wifi or any entertainment. Flight delays and lost baggage!"
Minusy: "No wifi or any entertainment. Flight delays and lost baggage!"

Plusy: "Nothing. I will never put her tickets from From here again."

Plusy: "crew was great ,seats was better than good"
Minusy: "nothing"

Minusy: "The crew kept the temperature in cabin at 26 or 28 degrees Celsius. Whole trip felt like being in the oven. I will NEVER EVER FLY AUSTRIAN AIRLINES AGAIN."

Plusy: "Food, in particular the vienna coffee choices were imprewsive."

Plusy: "Everything"

Plusy: "Clean and new planes. On time."
Minusy: "On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!"

Plusy: "The crew was helpful with tips for Vienna"

Minusy: "late flight once again"

Plusy: "Landing was a disaster"

Plusy: "Very good drink service (one cold and one hot drink)"

Minusy: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Plusy: "There werecseats available at gate area to wabit for plane."
Minusy: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."

Plusy: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Plusy: "I liked that the plane eventually came..."
Minusy: "That the plane was an hour late..."

Minusy: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Plusy: "A bit more leg and knee room."
Minusy: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"

Plusy: "The whole flight was very nice"

Plusy: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Minusy: "The food was not edible"

Minusy: "Flyght was terible"

Plusy: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Minusy: "Seat backs were rock solid without use of a personal pillow."

Plusy: "Non"
Minusy: "No food terrible idea to serve orange, oll dos nasty hands Stick to a site"

Plusy: "Everything was excellent"

Plusy: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Minusy: "Reschedulle of my journey to next day, everything tat followed"

Plusy: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Minusy: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "You guys have. Very professional crew !!"
Minusy: "The customer service In Europe wasn’t helping out at all"

Plusy: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Minusy: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."

Plusy: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."

Plusy: "Friendly staff"

Plusy: "The crew was very very nice and flight was very quick."
Minusy: "No entertainment at all, music nor tv :/"

Minusy: "Boarding in Vienna was completely unorganized. Received zero instruction from crew on new boarding information."

Plusy: "The meal was ok The airplane was clean"
Minusy: "Seats were very nerow .No help from the crew . Flight delayed"

Minusy: "The seats were uncomfortable."

Minusy: "Please change food, enough of pasta every time."

Plusy: "Short flight and the crew was attentive and pleasant."
Minusy: "Loading of the bus to the terminal was slow only 1 bus was available."

Plusy: "Decent between chare distance for a medium sized airplane (A321)"
Minusy: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"

Plusy: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Minusy: "Ground crew was a big bottleneck and Austrian security did not help."

Plusy: "Made everything easy, stayed on time, clean."
Minusy: "Nothing"

Plusy: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Minusy: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."

Plusy: "Plane was on time, boarding was fast and easy, great crew"
Minusy: "Food was terrible"

Plusy: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."

Plusy: "Crew is good as always."
Minusy: "Uncertinty at boarding.Changing the time of take off several times and very slow boarding.Rough landing."

Plusy: "the crew was amazing."
Minusy: "Add more movies, use different headphones, can't hear anything. Add snacks to the flight, and make the second meal bigger, a sandwich is not enough in a 10 hour flight. add more drinks to the list"

Minusy: "you pay austrian but flights are operated by diff. companies regularly delayed or cancelled flights eg. last one - 3hours delay no info provided no info ahead any question?"