Nowiutki samolot, płynny lot, super system rozrywki na pokładzie (filmy itp na telefonie / tablecie pasażera), b.przyjemna przekąska, napoje i ciastka. Dawno nie latałem LOTem, było miłe zaskoczenie.
Załoga ściga o maski choć mam orzeczenie z sądu, że nie muszę nosić. To jest dopiero chore!
Minusy: "Jest ok polecam"
Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"
Plusy: "All was excellent"
Plusy: "Never made on plane"
Minusy: "The company booking was reserved the worse company on the world , couldn't reach them to make a changes , I had to give up my ticket and lost all the money , zero response from their side."
Plusy: "The fact that we landed safe. Besides this nothing much."
Minusy: "Plane on time for the start would be a nice thing. But the list goes..."
Minusy: "40min in the air 25 min to get to exit"
Plusy: "Seat was very uncomfortable, crew was very busy and unprofessional, had to ask for a cup of tea 5 times never had it. Will never ever use LOT again."
Minusy: "Lot był opóźniony o godzinę, wiele osób nie zdążyli na swoje dalsze loty do Europy."
Minusy: "Maybe boarding... Sharing the gate with another flight at almost at the same time is a little an issue"
Plusy: "sympatyczna załoga"
Minusy: "miło by było, gdyby walizka "priority" faktycznie wyjeżdżała jako jedna z pierwszych... nie mówiąc o tym, że odebrałam walizkę lekko obtłuczoną"
Plusy: "Obsluga Litewskiej zalogi obslugujacej lot w business i premium"
Plusy: "Seats in economy were actually comfortable"
Minusy: "Controls for entertainment system didn’t work"
Plusy: "LOT kept seating set up for comfort of all passengers."
Plusy: "Lot airlines crew is really friendly"
Minusy: "Skopje airport is a disaster. Horrible service"
Minusy: "flight was over 6 hours longer than planned, we did not catch plane from Budapest to Krakow so went to Warsaw than to Krakow, plane from Warsaw didn't have air conditioning working, worst flight ever !!!"
Minusy: "Samolot z Warszawy był opóźniony i mimo zapewnień załogi,samolot w Warszawie nie poczekał na pasażerów i odleciał.wstyd i żenada"
Plusy: "Mila i szybka odprawa"
Minusy: "Samolot był opóźniony o ponad godzinę,jednak panie w Katowicach zapewniały,ze kolejny samolot z Warszawy poczeka- miałam jeden bilet łączony. Samolot nie poczekał,a panie w Warszawie były bardzo zdziwione o co pasażerom chodzi.podeszlismy 2 minuty po zamknięciu bramek.samolot odleciał.zenada"
Plusy: "Everything went good. Thank you."
Plusy: "Crew provided great service."
Plusy: "było ok"
Minusy: "nowszy samolot"
Minusy: "Samolot mały mało miejsca na nogi"
Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."
Minusy: "Wymienic beznadziejna obsluge przez nie uprzejmie stewardesy"
Plusy: "Opóźnienie bez ważnej przyczyny ponad 1h"
Plusy: "The crew was very helpful."
Minusy: "No entertainment for short flight. Plane was very old."
Minusy: "2 godziny opóźnienia na trasie trwającej 2 godziny."
Minusy: "More communication about flight delays at the airport."
Plusy: "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Minusy: "On board WiFi ."
Plusy: "Crew was OK"
Minusy: "Business class seats are awful, as they are for all European flights. Regular seat with middle seat unoccupied. No entertainment at all (no movies, no music)"
Minusy: "Po ostatnich doświadczeniach z LOT Polish Airlines chyba nie będę korzystał z tych linii. Jakość obsługi bardzo przeciętna, a cent jak azjatyckich i bliskowschodnich linii lotniczych."
Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."
Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."
Minusy: "Lot jak zwykle opóźniony"
Plusy: "Crew, boarding."
Minusy: "Comfort, food, delays. Second leg had a 1 hour delay in boarding and once in the plane there was 2 hour+ delay to take off. Spent about 6 hours in a plane for a 3 hour flight. Only coffee and water were available free of charge. Sodad, juices and food has to be purchased."
Plusy: "Profesjonalny personel pokladowy"
Minusy: "Brak informacji o spodziewanym opóźnieniu na gate. Obsługa bagażu na Okęciu to kpina, po 20 minutach czekania informacja że potrzebują jeszcze co najmniej 30!!!"
Minusy: "Tragiczna jakość samolotu, tragiczny serwis z Rumunii"
Plusy: "Dużo miejsca na nogi"
Minusy: "Bagaż zagubiony"
Plusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"
Minusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"
I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.
Plusy: "It flights themselves were fine. A 45 minute delay sucked though."
Minusy: "Service & Notification. The airline switched my itenerary without alerting me which made me miss a connection. The resulting troubleshooting with the airline has been non-existent. I will not fly Eurowings again."
Plusy: "Entertainment was good."
Minusy: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Minusy: "The temperature at altitude was far too warm for my comfort."
Plusy: "The plane left and arrived on time."
Minusy: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."
Minusy: "Flight delay (according to the information 1 h, in reality 1,5 h)"
Minusy: "It was so late and we were not told anything!!!"
Minusy: "I missed my connection in Dusseldorf because none of the 12passport gates worked. Two border agents tried to handle the crowd, but I arrived at the gate 1 minute after flight close. Neither the agents at the gate nor at the transfer desk were willing to help me get to Manchester. Never fly EW again."
Minusy: "No fue posible hacer el check-in con anticipación, me enviaron información sobre el vuelo el mismo día, mientras viajaba en otro vuelo previo por lo que no pude verlo a tiempo y, además, la información que enviaron estaba en alemán (ningún otro idioma!). Casi pierdo el vuelo por la mala información."
Plusy: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean. Ohh and the y didn’t loose my luggage (as I was travelling through connections, I was worried bit)."
Minusy: "No food or drink is included in the price, narrow seats, delayed flight. We were already seated when it turned out the departure will be delayed by 30 mins. No toilet use during this time...."
Plusy: "The crew was fine and boarding was efficient."
Minusy: "We missed our connecting flight, had to wait six hours to fly to Munich, then sat in the Munich airport for four more hours as the flight to Milan was delayed. My bag made it to Milan by 10:30, I arrived at 22:00."
Plusy: "Smooth experience, no problem."
Minusy: "Riding a packed bus to the plane was awful."
Plusy: "Crew was very friendly!"
Minusy: "The plane smelled terrible - almost like one of the toilets had backed up."
Plusy: "Very fast check in. No problems"
Plusy: "No frills but no dramas either. All efficient and friendly. Helped that there were many empty seats"
Plusy: "Was on time"
Minusy: "The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay."
Plusy: "Quick efficient boarding - on time."
Minusy: "Not terribly comfortable seats but for short haul flights, just fine."
Plusy: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Minusy: "Can't comment on food as it isn't provided with the basic fare."
Plusy: "Very speedily boarding, crew dealt with a passenger with a large bag well."
Minusy: "Chair didn’t lean back, unclear that water wasn’t free"
Plusy: "On time flight and friendly staff"
Minusy: "Timing Food Service Entertainment"
Minusy: "Fligjt canceled, bad customer support, lost bag"
Plusy: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, frequent beverage and snack offerings, and a nice selection of entertainment at the seat."
Minusy: "Vegetarian hot meal option was a little strange, but not terrible."
Plusy: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings."
Minusy: "Nothing of note."
Minusy: "Missed flight because of another flight delay"
Plusy: "Check in was easy and they answered my questions about a connecting flight, bags are relatively cheap to check in, and pilot made sure we were able to get to our connecting flight."
Minusy: "Nothing really, just a typical budget flight."
Plusy: "Arrived to Seattle on time."
Minusy: "I did not know what airline, crew flew me to Seattle."
Plusy: "We had one of the more legroom seats so that was nice"
Minusy: "Everything else. I felt the stewardess from my aisle was extremely rude. She would ask someone a question and obviously they can’t hear her because their watching a movie, so she would wave her hand in their face. Another time she was telling me “excuse me” in German while I was watching a movie. I thought she was speaking to someone else since I did not understand German and then she very rudely said “excuseee me”. The food was not filling and they charged for drinks. She also said I was only allowed one free drink of coffee. The second snack was a cake or cheese sandwhich. We were starving the entire flight we had to give in and pay for snacks on board. I’ll try to avoid eurowings from now on."
Plusy: "The Lufstansa flight we ended up boarding to San Francisco for a connector to Las Vegas was a pretty good flight. The entertainment and food choices were excellent. As a matter of fact I ended up declining the last meal served because I was still full from the first meal and snack. The crew was friendly and professional. I really liked the bathroom waiting area on the lower deck, which was great place to stretch out and do a few exercises on a long flight."
Minusy: "To begin with I should mention I am 6'1" and stocky, so the economy seat was a bit tight; my knees were against the back of the seat in front of me. The previous flight coming to Europe had more room between the seats. The biggest problem by far was that the Eurowings flight was delayed by 8 hours! The Lufstansa customer service at first handed us a sheet of paper with contact information for Eurowings, Once she found out that we booked the original flight through Air Canada, she was able to help us get another flight. The flight was routed through San Francisco, with a transfer to a United flight to Las Vegas. Unfortunately, the United flight has 'technical' issues that delayed it another three and a half hours! So, rather than getting home to Las Vegas at 4 p.m. on Thursday, we ended up getting home at 4 a.m. on Friday morning. We never were told why the original flight was delayed 8 hours!"
Plusy: "Staff at the airport (ticket counter and check-in) were very polite."
Minusy: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Plusy: "Everyone was nice."
Minusy: "When we finally were able to board it went smoothly. The crew was nice, but nothing amazing. Not very comfortable but not surprised for a short flight. There was no “food”. There was no “entertainment”. Kayak was great for information and reminders!!!"
Plusy: "Flight was on time!"
Minusy: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Minusy: "Flight was cancelled; waited in the Rome airport for over 8 hours waiting for assistance and for a new flight for tomorrow and then another 2 hours we had to wait for a shuttle to take us to the hotel. By far worst airport/airline experience by far. Will never book with Austrian/Eurowings ever again."
Plusy: "Crew was friendly and punctual."
Minusy: "Service and seat comfort not as by the same standard as Eurowings."
Plusy: "For a short flight, the trip was fine. No delays were experienced."
Minusy: "The security line at Tegel airport was long. It took over 30 minutes get to the security scanner."
Plusy: "RUINED OUR TRIP"
Minusy: "LUFTHANSA IS TERRIBLE"
Minusy: "Flight was cancelled--no crew!"
Minusy: "Flight members were very rude, one didn't smile once. She also yelled at me when I was standing in an empty row stretching and waiting for the bathroom. She told me I was not allowed to stand up, even though I was in no one's way and we we're free to move about the cabin. Horribly rude during drink and food service as well."
Plusy: "Flight was OK"
Minusy: "Departure time was not as expected"
Plusy: "Friendly crew. Good flight."
Minusy: "No bad sides."
Minusy: "*Various flight delays *I was told the only available seat was next to the emergency door. I didn't want to sit there, but had no choice. After boarding, I noticed there were several empty seats available. *I tried to get a attendant's attention for water, but they never came to me. *I wanted to keep my jacket with me to put on during flight, but was told I had to put it in the overhead compartment."
Minusy: "I could not check in online the evening prior as there were no more standard seats to select, and therefore could not purchase an extra check-in bag with online prices. I called Eurowings and they advised to just go to the airport and check-in. Was forced to pay a much higher price at the check-in counter at the airport. Either the online system has been set up to rip off the consumer or this is a farce."
Plusy: "Only good thing about flight was it is cheap"
Minusy: "Button of my travel bag was broken during transfer of luggage by airlines.no leg space in flight."
Plusy: "Efficient and reasonably comfortable."
Minusy: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Plusy: "Bardzo miła załoga"
Minusy: "Brak wcześniejszej informacji o obowiązku oddania bagażu podręcznego do luku bagażowego. Podróżowałam z dzieckiem i na płycie lotniska wyciągałam z bagażu podręcznego potrzebne rzeczy dla dziecka. Krępująca i stresująca sytuacja"
Plusy: "Crew was friendly"
Minusy: "For budget airline they did pretty good"
Plusy: "Great Crew! On time dep and arrival!"
Minusy: "Cumbersome boarding process"
Plusy: "Komunikaty i informacje w języku polskim pomimo że lot był z Berlina Karta pokładowa możliwa do wydrukowania kilka tygodni wcześniej"
Minusy: "Flight delay because of rain. It wasn’t a lot of rain, and we missed our slot for take off."
Plusy: "Nic. Może tylko miłą obsługę na pokładzie samolotu."
Minusy: "Okropne warunki odprawy. Awaria chyba urządzeń do transportu walizek. Chaos i brak wsparcia obsługi. Odlot samodlotu opóźnił się o godzinę."
Plusy: "Bardzo miła obsługa , wg rozkładu i na czas."
Minusy: "Obsługa na lotnisku Berlin Tegel bardzo niemiła"
Plusy: "Seating fine, staff friendly"
Minusy: "More help with descending from aircraft to bus for less able passengers with bags, not everybody needing help comes under the category of disabled"
Minusy: "Niewygodne fotele"
Minusy: "Extremely poor customer service. Collective refusal for each team memeber to take responsibility to remedy sutuation"
Plusy: "Mało miejsca na bagaże"
Minusy: "Więcej miejsca na nogi"
Minusy: "They overbooked our flight, sold our tickets and we didn’t get on standby. We had to wait in the airport for 8 hours for another flight because of this."
Plusy: "Efficient. Great crew. Left a bit late but the captain made up the time and we arrived a few minutes early."
Minusy: "Assisted boarding a bit sloppy"
Plusy: "Samolot wyleciał bez opóźnienia i przyleciał przed czasem"
Plusy: "Dobra załoga punktualny lot dobra cena"
Minusy: "Zdecydowanie za drogi I w dodatku opozniony"
Plusy: "Mało miejsca bardzo niewygodnie brudny samolot"
Minusy: "Wymienić stara brudna tapicerkę foteli"
Plusy: "Everything was so speedy with them, the checkin process, boarding and off boarding it’s all done with such efficiency and purpose. Staff are incredibly friendly and I think that they do a terrific job for such fair pricing.Would absolutely recommend them over the other budget carriers!"
Minusy: "There’s no entertainment, so bring downloaded Netflix movies, or a book. I gave a slightly lower score for food as my first choice was not available."
Plusy: "Wszystko jest OK, lot przebiega prawidłowe, bez opóźnień."
Plusy: "The actual flight was quite alright. Staff were efficient and courteous, seat were comfy, although they didn't lean back."
Minusy: "Boarding was a disaster. We arrived quite early but no-one was available to check us in, so we had to wait an hour. When we got into the boarding area, there was a restaurant that only had sweets (it was 7 p.m.). This wasn't the airline's fault of course, but it added to the frustration. Then signage at the gates was unclear so that we weren't sure if we were in the right line up. We had to squeeze past around 150 people who were boarding a different flight (to Porto) and then were informed that we had priority boarding and didn't have to wait. We still had to wait anyway, around 40 minutes. All very confusing and frustrating. But it was cheap, so that excuses everything, right? Not."
Plusy: "Efficient. Got me too my destination with my luggage as soon as possible."
Minusy: "Thin, hard seat, became uncomfortable after 10 minutes. They need more padding in the seat. Even though I was very tired, I found it impossible to doze because of the angle of the seat and lack of foam in headrest. Made a 2 hour flight quite unbearable even though I paid for extra legroom. Is foam an expensive luxury / too heavy?"
Plusy: "Za tę cenę adekwatna usługa."
Minusy: "Seats are very small. Luggage space limited."
Plusy: "Nice crew"
Minusy: "45 minute delay"
Plusy: "Well organized and friendly cabin crew with smooth flight. Didn't order food on flight so I couldn't say how it was. It was a basic flight so no entertainment either."
Plusy: "Overall great! On time, which is beside security the most important thing."
Minusy: "We couldn't understand the pilot because it was not loud enough. That's a shame!"
Plusy: "Great price Arrived early Luggage arrive quickly Very Efficient"
Minusy: "Pay for all extras - including coffee"
Plusy: "On time, friendly, polished,"
Minusy: "No offer of any refreshment"
Minusy: "Easy jet exists today because we, customers have little choice. It’s a typical example of a company that has a good market positioning but is extremely poorly managed. The day a customer centric airline will enter the market, easy jet will gently disappear. The exact thing happened with frech taxis the day uber entered the french market"
Minusy: "Opóźnienie 2,5 godz. ciągle przesuwane."
Plusy: "Flight was quick and comfortable. Crew were excellent and friendly."
Minusy: "Longest queue to check in I have ever seen in my life. Even though we arrived with hours to spare we ended up being rushed forward to check in, rushed through security having no time for breakfast as we had planned, onto a plane that then sat on the tarmac for two hours and when it got away no time for a warm meal on board."
Minusy: "Stewart jeune et immature, changement de gate 20 minutes avant le départ et avion un peu retardé. J'ai pris une petite valise à main qui devait rester avec moi dans l'avion avec plein de chose fragile à l'intérieur mais malgré toute la place disponible dans l'avion pour la mettre, un Stewart sans explication m'a demandé de la mettre en soute. En effet, je vais pas vous mentir que je n'ai pas bien réagi à sa demande désagréable car la taille et le poid de mon baggage à main concordait avec les règles mise en place par "easyJet". Je me lève un peu plus tard pour demander un simple verre d'eau au même steward qui m'a stoppé pour ma valise, mais celui ci avait décidé de me faire "chié" jusqu'à la fin en prenant tout son temps pour me remplir mon verre d'eau et au lieu de me le donner directement, il a préféré le garder quelque minutes dans sa main en me regardant d'un air moqueurs. Enfin j'ai voulu essayer "easyJet" pour la première fois mais vraiment plus jamais."
Plusy: "We got to our destination, crew were polite and helpful"
Minusy: "Delayed flight by an hour, airplane smelled like body odour as we boarded. Leg room was insufficient (5ft 11, not a huge traveller). Cramped bus to get on aircraft, overpriced food and drink so did not buy any."
Plusy: "Overall plane ride was smooth."
Minusy: "Big delay causing me terrible losses."
Plusy: "Staff was great helped us board the flight and food was excellent!"
Plusy: "Did not take this flight. Had to pay 89 Euros extra to change the flight because we were given the wrong flight number when it was booked and printed out. The printout read 3:45 pm as the leaving time, but the flight number printed was for the 10:10 am flight."
Minusy: "We had to pay 89 euros to take the flight we originally book. We sustained a lot of stress as I engaged in a chat session and had to place several phone call to solve the problem."
Minusy: "Smooth and easy check-in and on-boarding, comfortable seats, good on-board menu, professional staff"
Plusy: "Price was awesome, for that money I could not get a better deal"
Minusy: "Sits are not very comfortable."
Plusy: "I got an emergency exit sit"
Minusy: "The flight was delayed"
Minusy: "No controls on boarding, no reason for SB it was agree for all! Problems for family’s with baby buggies! The boy controlling the door was useless! I hope trip home is better?"
Plusy: "Brak informacji o locie i odprawie na lotnisku. Gdybym nie udał A się do informacji gdzie podano mi nr bramki do odlotu samolotu to nie odleciala do Berlina po czym w Berlinie czekaliśmy w samolocie po wylądowaniu że względu na kolejne problemy techniczne"
Plusy: "Samolot nie mógł wylądować że względu na opóźnienie i zbyt duża ilość samolotów na lotnisku."
Minusy: "Krazylismy 20 min nad lotniskiem robiąc kilka czekając na pozwolenie na ladowanie"
Plusy: "I liked being able to check in 2 weeks in advance. Cabins and toilets are clean."
Minusy: "Boarding is a bit random"
Plusy: "Wszystko sprawnie szybko i milo!"
Minusy: "Todo excelente gracias"
Plusy: "AWESOME would do it again!"
Plusy: "The trip home was excellent, Everything from start of the journey to the finish was perfect."
Minusy: "The only complaint would be the journey to Krakow, that was a bit scary dew to the fog and low cloud, the pilot had to abort the first landing and circle for over an hour. But that was out with his control."
Plusy: "My husband required assistance and the airline was extremely accommodating! The attention he received was excellent!"
Everything is just great, it is worth paying extra, but I wish they had a better coffee.
The flight was delayed for almost two hours. We had to wait in the bus before boarding for 30’.
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
Plusy: "Mało ludzi leciało dzięki temu sprawnie i szybko ale to pewnie zasługa Koronaściemy :-)"
Minusy: "Fotele i ilość miejsca."
Minusy: "Można podać wodę do picia i mały poczęstunek."
Minusy: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Plusy: "Good flight, easy check-in, direct 4 hour flight"
Minusy: "Seat not inclining."
Plusy: "Absolutely nothing"
Plusy: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Minusy: "6 hours delay due to bad weather."
Plusy: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Minusy: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Minusy: "The seats are cramped and you have to pay for snacks and water"
Plusy: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Minusy: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Minusy: "Więcej miejsca na nogi. Brak opóźnień."
Plusy: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Minusy: "Boarding was a little slow and we were somewhat late."
Plusy: "Once boarding started it was very fast and flight left shortly after"
Minusy: "Seats are very uncomfortable"
Minusy: "Space between the seats."
Plusy: "Price of ticket"
Minusy: "Seats are terrible."
Plusy: "Cena za bilet i punktualność."
Minusy: "Bardzo ciasne i niewygodne fotele. Pogoń za zyskiem ma swoje granice. Ograniczam loty w WizzAir do minimum."
Plusy: "Nie było źle Ale fakt że odprawę przeszedł nietrzeźwy Pan do którego wezwano ekipe medyczna I.lot opoznil sie o 40min"
Minusy: "Troche wiecej zwracac uwage jacy pasażerowie wchodzą na pokład A nie skupianie i polowanie na walizki.kto ma za duża i może dodatkowo zapłacić."
Plusy: "Wygodne fotele dość czysto"
Plusy: "Start i lądowanie o czasie."
Minusy: "Okolo 140 pasazerow z priority i proba ich upchniecia do 1 transferu. Na pokladzie syf brud malaria. Samolot nie byl sprzatany po poprzednim locie. Kolejka priority bez widocznego oznaczenia i z tego powoduprzepychanie sie przez ludzi bez priority."
Minusy: "Opóźnienie o niemal 2h, obsługa średnio miła"
Plusy: "Obsługa bardzo uprzejma, pomimo zmęczenia i " długiego dnia""
Minusy: "2h opoznienia"
Minusy: "Lot był.opozniony ponad godzinę do tego jak zawsze mało sprawnie szła kolejka do samolotu!"
Plusy: "Everything went to plan and we were very happy"
Plusy: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Minusy: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Plusy: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Minusy: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Minusy: "Jak zawsze lot był.opozniony!"
Plusy: "Got me to where I was going and the airline stewards were polite and helpful."
Minusy: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Plusy: "Podróż przebiegła niezauważalnie szybko w miłej atmosferze pod opieką profesjonalnej załogi."
Minusy: "W tym miejscu nie mam nic do dodania. To był naprawdę bardzo miły i udany lot."
Plusy: "We got to our destination."
Minusy: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Plusy: "Smooth flight"
Minusy: "No terminal connection"
Minusy: "No air conditioned 2 hours late Poor ground service"
Plusy: "Good legroom and comfortable seats"
Plusy: "Odlot co do minuty, bezbłędne lądowanie. Brawa dla kapitana Polaka."
Minusy: "Lot opóźniony 1.35h. Duszno. Staliśmy w kolejce do samolotu po czym.z powrotem nas cofnęli. Wody brakło a temperatura przekraczała 35st. Tragicznie!"
Minusy: "Extra charges. £35 to check bags in"
Plusy: "Płynny lot, dobre lądowanie. Sam lot - bez zarzutu."
Minusy: "Spóźnienie 35 minut, co sprawiło, że uciekł nam ostatni pociąg. Ale jest postęp: poprzedni lot z Luton opóźnił się o 6 godzin."
Plusy: "Nice crew"
Minusy: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."
Plusy: "Zwyczajny spokojny dość długi lot."
Minusy: "Ponad godzina opóźnienia !!! Ale to można zrozumieć. Po wejściu do hali odlotów, pomimo elektronicznej odprawy, posiadaniu wydruku z adnotacją Priority i bagażu podręcznego należy się odprawić przy stanowisku nadawania bagaży (kolejka sic !) w celu otrzymania tzw. paper ticket. Oczywiści w moim przypadku nie dodano czerwonej naklejki Priority Boarding !!! Obsługa przy boardingu nie respektuje usługi pierwszeństwa wejścia na pokład. Pierwszeństwo jest tylko przy przejściu do hali tuż przed wejściem do busa lotniskowego. Potem już i tak wszyscy jadą wspólnie, więc pierwszeństwa wejścia na pokład nie ma. Dodatkowo jeśli zostaniesz skierowany przez kolejnego niekompetentnego pracownika lotniska DWC do niewłaściwego z dwóch autobusów (jeden podjeżdża do przednich schodów, drugi do tylnych) musisz się przeciskać przez cały, pełen pasażerów i bagaży pokład samolotu, ponieważ procedury !!! nie pozwalają przejść do odpowiedniego wejścia, np. tylnego mając miejsca 29. Nigdy więcej Wizzair, którego pracownicy pokładu twierdzą, że odprawa i boarding nie jest zależny od firmy Wizzair. Tylko dlaczego to Wizzair pobiera opłatę za usługi typu Pierwszeństwo wejścia na pokład ?"
Minusy: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Plusy: "Pilot flew well Cup Noodles available to buy"
Minusy: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Plusy: "Przestrzeń, załoga, czystość, cisza."
Plusy: "Miła załoga, nowoczesny samolot sprawny odbiór bagaży podręcznych oddanych podczas boardingu-cały lot na +"
Minusy: "Brudne lotnisko po stronie powietrznej, bardzo mało miejsca na nogi..."
Better entertainment opinions
Boarding started ahead of time. But then we were waiting on the tarmac without knowing why there was a 40min delay. Would have been nice to have a bit more information regarding duration and reason of the delay.
Plusy: "Nothing amazing its opposite, ryanair.com its the worst airline in Europe or maybe on the world. EU parliament should closings this airlane"
Minusy: "no chance to be better, I think its all Passenger should expect only its will be worse"
Plusy: "Cena najbardziej mi odpowiadała oraz szybki przelot."
Minusy: "Stewardzi, którzy co chwilę przeszkadzają i namawiają do kupna nikomu niepotrzebnych rzeczy."
Minusy: "Being on time + quiet fellow passengers"
Minusy: "Nie było włączone ogrzewanie przez co było bardzo zimno."
Minusy: "30 mintues late"
Minusy: "Lot opóźniony o 1h, zero informacji wcześniej na lotnisku, brak wyjaśnieniem i przeprosin ze strony Ryan Air"
Plusy: "Miękkie lądowanie."
Minusy: "Bardzo wysoka temperatura na pokładzie - są to odczucia wielu pasażerów. Mimo opóźnienia gate został otwarty planowo co skutkowało 40 minutowym czekaniem w korytarzu."
Minusy: "Opóźnienie ponad 40 min."
Minusy: "Przewożnik bardzo słaby.opóżnienie w obie strony.Fotele na baczność,komfort do kitu. Nigdy więcej nie polecę Ryanair."
Plusy: "On time. Fast boarding."
Minusy: "Eveything was making cracking noise.. walls, chairs, windows, floor etc.. and we flew in to a thunderstorm that could have been avoided if we took a slower root.. but they rather risk ut than being a little bit late... The windows were white and grey sue to the rainy clouds and then super brigth as lightnings struck.. the plane was shaking like crazy..."
Minusy: "Brak opóźnień w lotach"
Plusy: "Atraso del vuelo"
Plusy: "Punktualność, skuteczność."
Minusy: "Długie kolejki do odprawy bezpieczeństwa i na pokład."
Plusy: "Wygodnie i komfortowo"
Plusy: "Quick and efficient boarding."
Minusy: "It was fairly full so no space for my hand luggage - had to go under seat. Not a problem but..."
Minusy: "Zdecydowanie regulamin Ryanair w przypadku kiedy chce się zmienić kierunek lotu, datę bądź pasażerów. Ceny z kosmosu, zdecydowanie ostatni raz kupiłam u Was bilety"
Minusy: "I had previously checked in on line to avoid the fee at the airport just to be charged the fee. It was very inconvenient and had to pay for something I had already paid for online. I’m very displeased and upset"
Plusy: "Profesjonalizm załogi"
Minusy: "I paid nothing for my bag going to Dublin and had to pay 10€ coming back. WHY???"
Plusy: "Airport security was efficient."
Minusy: "Every group on plane seemed to have been purposely split up even though there were many empty seats. Difficult to book luggage on the website. They said there were strict size limits on cabin bags, but when we got to the gate they didn’t check any - we had to pay for an extra bag in hold when we could have just used a bigger bag for hand luggage. Everything was difficult. Bag drop didn’t work - we had to queue to to go to the desk 3 times and the lady eventually did it herself. Staff were polite and nice."
Minusy: "Brak przydziału miejsc koło siebie przy zakupie np.2 biletów"
Minusy: "Awful experience with Latvian staff during boarding. Luggage passed weight and size inspection from Milan to Riga. It has also passed inspection in Riga, but was checked again during boarding. Staff did not want to work with us and penalized my kid by charging him 53 Euro luggage fee. Disappointed that some staff members have suaded us to never fly Ryanair again"
Plusy: "Bardzo miła obsługa, co zaskakujące w znacznej przewadze męska."
Minusy: "strasznie dużo handlu"
Plusy: "Odprawa przebiegła bardzo sprawnie, żadnych większych opóźnień"
Minusy: "Strach ze ten lot mogl zostać odwolany"
Plusy: "Wszystko sprawnie i szybko"
Minusy: "Uncomfortable small airplane"
Plusy: "Ogólnie to tylko miła obsługa jest na plus, reszta to porażka."
Minusy: "Nie dość, że lot był opóźniony, to zmieniono bramkę na oddaloną od pierwotnej o kilometry, trzeba było się cofnąć do sali odlotów, później dwa przystanki kolejką i jeszcze maszerować dobre 400m. Jak już wsiedliśmy, to pilot zakomunikował, że postoimy przy terminalu jakieś 40 minut, bo korytarze powietrzne zwężone, czy coś w tym rodzaju. Na ciepło posiłki tylko po starcie. Masakra jakaś."
Minusy: "Opóźnienie lotu częste w przypadku Ryanair"
Minusy: "Wszystko. Zwlaszcza trzymanie ludzi w samolocie na pasie startowym przez 1.15h . Brak dostatecznej ilosci jedzenia i napojow na pokladzie."
Plusy: "Lot nie był opóźniony, bardzo miła załoga oraz profesjonalizm usługi."
Minusy: "Na lotnisku w Krakowie trzeba było BARDZO długo czekać na walizki. Pociągi z lotniska w Krakowie na dworzec główny jezdzą co godzinę co jest niedopuszczalne. (Przez długi czas oczekiwania na walizki spóźniłem się na pociąg)"
Plusy: "Odprawa bez problemów, przylot przed czasem, miła obsługa."
Minusy: "Nie mam zastrzeżeń do tego lotu i przewoźnika, wszystko ok."
Plusy: "załoga bardzo miła"
Minusy: "przesuwanie czasu otwarcia bramki o 5, 10 min i tak w kółko przez godzinę..."
Plusy: "bylo dobrze, nikogo nie bylo obok mnie przez dwa loty"
Plusy: "On time."
Minusy: "How negative the whole experience is. Ryanair business model is to trick people to pay more or create madeup inconveniences to encourage upsell. Random seat selection for your group is an example of pissing 1/2 customers of every time I’ve flown with them. Pay extra to stay close to friends... would avoid"
Minusy: "godzina spoznienia"
Plusy: "Bardzo przyjemny szybki lot"
Minusy: "Opóznienie lotu powrotnego"
Plusy: "Piękne widoki nad lotniskiem w palermo. Bardzo miły i komunikatywny pilot! Punktualnie i profesjonalnie"
Plusy: "Brakowało mi polsko języcznej obsługi. Na locie krajowym to powinien być standard."
Plusy: "Dobrze i na czas"
Plusy: "The price, arriving safely"
Minusy: "Was told by 4 diff people to stand in 4 diff long lines which proved incorrect. Airport organization was terrible at both points. My liquids were broken and ruined (I never have issues with liquids.) whole process took 2x normal amount of time and I lost my train because of it."
Plusy: "the price"
Minusy: "the delay"
Plusy: "Komfort 2 Samolotu był lepszy nie pierwszego - więcej miejsca"
Minusy: "Na lot z Modlina musiałem czekać około 1.5h przy czym musieliśmy wymienić samolot z powodu awarii (awarię mogę zrozumieć ale to po co siedzieliśmy przez godzinę w samolocie i nie informowano nas dla czego jest niedopuszczalne) prze to ledwo zdążyłem na kolejny lot"
Plusy: "It's a reliable company"
Minusy: "opóźnienie startu o ponad 2h"
Plusy: "Boarding was quick"
Minusy: "Flight was late as always and not properly managed"