Tanie loty: Mediolan-Linate

Minusy: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.

Minusy: Boarding was awful

Plusy: Crew was friendly.

Minusy: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.

Minusy: The entertainment choices needs updates and more varieties I believe.

Plusy: Crew was amazing.

Minusy: Seats were very uncomfortable, no air controller and the TV screen with the flight information was right in front of us. Even the flight attendants couldn’t turn it off and it was so bright making it difficult to sleep.

Minusy: Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!

Minusy: The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?

Minusy: I paid $100 extra for extra leg room. I was put right next to the bathrooms. All night long people were standing in line to use the bathroom. My extra leg room was taken by people standing in the space and actually stepping on my foot. Not worth the extra $100.

Minusy: 600€ for tiny space in the plane!!

Minusy: If we hadn't been delayed for an hour due to issues with late passengers Breakfast was minimal and not very good Entertainment options were limited Some of the crew seemed dismissive of African or African-presenting passengers

Plusy: Paid for Business , got a minor economy service .

Minusy: Almost no advantages for business ticket traveller

Plusy: Get down

Minusy: Everything and the crew more friendly.

Plusy: Same as other answe

Minusy: Same

Plusy: Free drinks. Two hot meals during flight. Lots of entertainment choices. Extra storage bin under window which doubled as large armrest. Ample legroom. Live sports on TV

Minusy: Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board

Plusy: Crew was fine. The seat wasn’t different than any other seat in economy class. Nothing special and super-comfortable

Minusy: The seat can be better, I am flying relatively frequently in econom class. It is isn’t getting any better.

Minusy: 600€ for tiny space in the plane!!

Minusy: Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.

Minusy: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.

Minusy: Rest rooms were clean, food was adorable, good coffee, no complaints.

Minusy: It’s an international flight. It is what it is!

Minusy: Food was a little underwhelming for First Class.

Plusy: Crew was great.

Minusy: The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined.

Plusy: We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed.

Plusy: Great food and service.

Minusy: My seat did not recline. My movies did not play.

Plusy: Comfy seat.

Minusy: Plane was late, crew was surly.

Plusy: Nothing

Minusy: Leg room

Minusy: None

Plusy: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Minusy: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Minusy: Free coffee

Plusy: The seat was quite comfortable, the crew was great, and the food was actually pretty good.

Minusy: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.

Plusy: Paid for Business , got a minor economy service .

Minusy: Almost no advantages for business ticket traveller

Minusy: Food is a joke

Minusy: None

Minusy: It was fine, just tiring due to the length of the flight.

Minusy: I paid $100 extra for extra leg room. I was put right next to the bathrooms. All night long people were standing in line to use the bathroom. My extra leg room was taken by people standing in the space and actually stepping on my foot. Not worth the extra $100.

Plusy: All seats were very comfortable and spots where I can view everything and crew were awesome.

Minusy: Local travelers should be offered even water.

Plusy: It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.

Minusy: We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off

Minusy: The app and trying to find boarding details prior.

Plusy: Get down

Minusy: Everything and the crew more friendly.

Minusy: Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance

Plusy: Flight was canceled. No crew... Alternative: Eurowings via Newark. And then United to Detroit. A totally wasted day...

Plusy: Great food and service.

Minusy: My seat did not recline. My movies did not play.

Plusy: Very nice airline

Minusy: Food was lacking

Plusy: Seats were comfortable. The crews were helpful.

Minusy: Cleaner bathroom on the plane.

Plusy: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).

Minusy: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.

Plusy: It was ok

Minusy: NA

Minusy: Would have been nice if you didn't have to pay for the soft drink.

Plusy: Service was excellent, amazing professional crew, vegetarian friendly pasta dinner option was delicious

Minusy: Metal bars in the middle of the leg room space make stowing a small carry on under the seat in front of you impossible for all passengers in a row. Also awkward to place feet around. No direct air vents so I felt hot even wearing just a t shirt. Breakfast not as good

Plusy: Well, maybe except of these "preferred sitting" arrangement. The sit was in front of open space and restrooms. Constantly people were standing and waiting for the restroom. Their butts were literally at the "preferred sited" passengers faces. I felt, I would be way more happy in a regular sit.

Minusy: Such sits should not be declared preferred and cost more.

Minusy: Self-check-in at Munich was unnecessarily complex. Same for procedure to check in luggage. Also, the passport had to be inspected twice despite being already in the secure zone.

Plusy: Comfortable seats, adequate legroom; clean aircraft, polite and professional crew.

Minusy: Super crowded gate -- but that's more the CDG problem than Norwegian's one.

Plusy: service and timing were great

Minusy: The Florence Airport has difficulty with baggage. Had to wait for over an hour.

Plusy: too crowded , not organised enough

Minusy: organisation

Plusy: Good seats

Minusy: Boarding process and Entertainment options. Availability of Snacks would also been good

Plusy: It was on time and got me where I needed to go.

Minusy: The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs.

Plusy: Amazing crew and service! They are the best!!

Minusy: Amazing crew and service! They are the best!!

Plusy: the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!

Minusy: nothing

Minusy: Flight was delayed in Frankfurt due to technical issues. That was fixed, but ended up missing the flight to Minneapolis. Lufthansa provided vouchers to hotel and shuttle to the hotel (holiday inn express) and back to the airport. We stood out in the cold for 45 mins but the shuttle did not show up. Ended up taking Uber to the hotel only to find out their shuttle service does not start in the morning before 5:30 am. They booked me on a 6 am flight with 5:45 boarding time. The hotel scheduled a taxi to pick me up at 3:30 am to make back to the airport on time. I ended up spending $70 and I’m totally exhausted. I wished I just stayed at the airport. Not to mention the quality of the hotel accommodations is less than average. Very disappointed with how this whole situation was managed.