Profesjonalne i uprzejme podjescie załogi :)
Nie można się było więcej spodziewać po bardzo budżetowej linii. Stary samolot, dziękuję że doleciał.
Obsługa była na najwyższym poziomie
W danych pasażera wpisano mi nazwę firmy , i nie było możliwości to poprawić , więc w ogóle nie wpuszczono mnie na pokład samolotu i bilet przepadł za prawie 2000 zł , , ale będę do was pisała skargę Zaznaczam ,że nie pierwszy raz kupuję bilet przez internet i nie pierwszy raz lęcę samolotem , Uważam ,że błąd ten leży po waszej stronie , prosiłam o wystawienie FV na firmę, a nie o wpisywanie danych firmy jako pasażera , Pasażerem była Urszula Kaczmarczyk, Wasz błąd drogo mnie kosztował , musiałam zakupić kolejny nowy bilet za 3340 zł , wydałam na bilet grubo ponad 5 tys do Szwecji z wyrazami szacunku Urszula Kaczmarczyk
Wejście na pokład rekawem
Podczas lotu zabrakło napojów, stewardesy bywają opryskliwe.
Załoga ściga o maski choć mam orzeczenie z sądu, że nie muszę nosić. To jest dopiero chore!
Minusy: "Jest ok polecam"
Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"
Minusy: "The fly attendant can be nicer"
Plusy: "crew was good"
Minusy: "crazy detailed search in goleniów"
Minusy: "Headphone jack had something broken off in it, so no entertainment. Food was plain chicken with plain potato and plain carrot"
Minusy: "Lot był opóźniony o godzinę, wiele osób nie zdążyli na swoje dalsze loty do Europy."
Plusy: "Small plane but comfortable seats with enough space"
Minusy: "Very stressful transfer - 30 mins are not enough"
Minusy: "Better communication on board. It was difficult to hear and to understand announcements, which were few."
Plusy: "Friendly crew, good food, lots of free drinks."
Minusy: "Flights seem to be delayed every time we fly LOT. Flying out of Warsaw, crew did not communicate that we'd be traveling to the plane by bus, which led to very long lines and a delay in takeoff."
Plusy: "The variety of entertainment was enjoyable throughout the cruise. Food was nice"
Minusy: "The Boarding process was disappointing The crew overall was ok just on two occasions the same flight attendant missed me while distributing snacks and drinks. More"
Plusy: "The dinner was ample for airplane food."
Minusy: "The seat was horribly narrow with little legroom and too much recline (barely room for tray table when person in front of me reclined, and the screen was in my face without being able to change angle). Crew could have been more attentive and generous with water. Beverage service rather limited."
Plusy: "Obsluga Litewskiej zalogi obslugujacej lot w business i premium"
Minusy: "Awful airlines, disorganized and chaotic. Warsaw airport was also awful. Extremely confusing to figure out what was going on. Flight was delayed. Workers were not helpful in figuring things out. One of the worst flights I’ve taken"
Plusy: "Everything and everyone from the crew was very professional, food, entertainment, above my expectations."
Minusy: "Polish airlines have some problems, but this flight was perfect. Great job."
Plusy: "The seats and entertainment on the screen."
Minusy: "2 hour flight delay in LA. Then had to stand in line for 2.5 hours for rebooking the following morning. Then my new connected flight was delayed 1.5 hours. Then they left my bag in warsaw and it's been 2 days and I can't get a hold of anyone for my bag"
Plusy: "Informative to the very minimum."
Minusy: "NEED Leg room. Better air conditioning. It felt like a sardine box for 3 and a half hours."
Minusy: "flight was delayed 4 hours"
Plusy: "Wsadzili do autobusu podwieźli pod samolot i nie wypuszczali. Na dworze skwar - w autobusie gorąco - jakieś 70 osób gotowało się jak w piekarniku."
Minusy: "Logistycznie podejść do tego - później wyjechać autobusem - tak aby dojechać pod samolot i od razu wypuścić."
Minusy: "2,5 H opóźnienia dla lotu który trawa 1:20 to naprawdę bardzo dużo"
Minusy: "The food honestly could have been better for business class. And the first flight wasn't actually business class seats which was disappointing."
Plusy: "Mila i szybka odprawa"
Minusy: "Samolot był opóźniony o ponad godzinę,jednak panie w Katowicach zapewniały,ze kolejny samolot z Warszawy poczeka- miałam jeden bilet łączony. Samolot nie poczekał,a panie w Warszawie były bardzo zdziwione o co pasażerom chodzi.podeszlismy 2 minuty po zamknięciu bramek.samolot odleciał.zenada"
Minusy: "Czystość w samolotach"
Plusy: "było ok"
Minusy: "nowszy samolot"
Minusy: "Samolot mały mało miejsca na nogi"
Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."
Minusy: "Wymienic beznadziejna obsluge przez nie uprzejmie stewardesy"
Plusy: "Crew was fine, plain was fine"
Minusy: "Departure was late one hour, I missed my flight connection to Bulgaria"
Plusy: "Przemiła obsługa dwoiła się i troiła żeby podróż upłynęła pasażerom w komfortowych warunkach. Pyszne jedzenie do wyboru na pokładzie. W czasie podróży bogaty wybór filmów, w tym kilka nowości."
Minusy: "2 godziny opóźnienia na trasie trwającej 2 godziny."
Minusy: "More communication about flight delays at the airport."
Plusy: "The food, crew, entertainment"
Minusy: "Boarding was completely awful"
Plusy: "The crew was as if it didn’t exist and the seat was anything but comfortable."
Minusy: "The seats could have some cushioning, they could have offered some water to passengers, they could have kept the boarding gates the same to save confusion and they could have honoured my choice of seating...what’s the point of giving me a choice when they are going to seat me wherever they please?"
Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."
Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."
Minusy: "one hour delete,missed connecting flight,arrived in Katowice 3 hours late,missed transportation to Ostrava."
Plusy: "nothing particularly good—-getting off the plane was a va relief"
Minusy: "due to my seating, i was freezing...i had to buy my own blanket for 5 euros and this was no be more than a sheet!"
Plusy: "This was the strange not being able to buy crew just ignores you because you’re not part of the club bought a head of time. I had no idea"
Minusy: "Should make it very clear that you have to order food ahead of time! I did not know this and had to go nine hours without food or water!!!!"
Minusy: "No food or water was offered. Had to stop for water . Barely any selection of movies"
Minusy: "Honesty regarding extra charges for baggage and meals"
Minusy: "On a 9.5 hr flight, drinks and a light snack should at least be served. Some of the the crew members were rude and not very helpful. We bid hundreds of dollars for an upgrade and didn't find out until 6:30 am the day of the flight that we didn’t get it, so we had to scramble to then add baggage."
Minusy: "The scam website Justfly who is present on your site and BOOK THROUGH MOMONDO, cancelled our flight with Norwegian. Not the airline, justfly cancelled it. I think it’s a HUGE shame that Momondo keeps having their prices and connections on your site since the web is overflowing with negative reviews inn justfly. Stop feeding people to their shady business."
Plusy: "The plane was huge and spacious. brand new and although I didn't have a meal, I was so comfortable on the plane."
Minusy: "Offer free snacks & drink. even for low fare flights."
Plusy: "Crew was wonderful."
Minusy: "Freezing cold. Entertainment was limited. Airplane food is what it is."
Minusy: "In Copenhagen the Norwegian transfer desk was closed and everyone was sent to the gate. The gate staff did not even acknowledge that we were all waiting there as they set up. It was very confusing and a few short words of greeting would have helped out us all at ease."
Minusy: "Didn’t take the flight. Tried to cancel with justfly.com but they refused though charges me a $$200 cancellation fee anyway. Will never use them again. Scum."
Plusy: "It’s bad — it’s really bad"
Minusy: "Crew and stuff are rude and bad, these guys are not ready to operate internationally"
Plusy: "Left right on time with an efficient service."
Minusy: "przy odprawie on-line powinien być wybór miejsca w samolocie."
Plusy: "Internet na pokładzie. Uśmiechnięta i enrgiczna obsługa pokładu."
Minusy: "Opóźniony bagaż przyleciał następnego dnia. A czasu na przepakowanie z lotu na lot było 3h więc raczej sporo."
Plusy: "Flight attendants were friendly and had good appearance."
Minusy: "Food was terrible. Seats were uncomfortable"
Plusy: "On time Clean and modern airplane"
Minusy: "Boarding room at CDG is too small Can’t choose seat for free"
Plusy: "Norwegian offers great value and a fair amount of legroom."
Minusy: "However, they need to fix their boarding process. My partner and I were flying from CDG to Boston and had 3 hours for a layover. We figured that we'd check in, get a sandwich and use the restroom, but that didn't happen. We stood on line for over an hour to check our bags! The rest of the airport was also busy, so we spent the rest of our time in passport control and security. I had a similar experience when I was leaving the states, where I spent an hour checking in my luggage. Please, Norwegian, there are solutions to this check in problem and I think you need to find them."
Plusy: "Business class seat can't recline to a flat seat"
Minusy: "Quality of the seat."
Plusy: "Price, new aircraft, good crew"
Minusy: "Long layover, connecting flight was delayed over an hour without any explanation"
Minusy: "The plane was old. The seats were very uncomfortable. No entertainment at all."
Minusy: "There was no food served- besides that which one could purchase. We got drinks coffee tea or water only. There was no entertainment either."
Minusy: "Probably the worst flight international - Crew was excellent but there was no real entertainment on business class. Never seen anything like it. No pillows. Etc. Never again Norwegian!"
Plusy: "I liked the aircraft and the crew"
Minusy: "the lack of food"
Plusy: "You ought to have a NA option as Food was not served on this shorter route."
Minusy: "Lack of clarity about baggage charges. I had to pay 93$ to check my single bag. It was not well explained that paying for the bag online was going to be cheaper. Felt like a scam."
Minusy: "I booked a business class seat several months ago and wa downgraded because my seat was broken. I spent 8 1/2 hrs squashed in economy from Newark to Rome. I was promised 1st class service even though I was downgraded but I had to argue with the flight attendants to get the premium meals. The gate agent claims that this is std and happens daily. She promised that the crew is notified about this stuff and I would be taken care of. What a load of bull. They also claim that I’ll receive a 75% refund on my ticket. I’m not going to hold my breath waiting. My wife and I travel business class all over the world and this is the absolute worst experience I’ve ever had."
Plusy: "We had a great flight from Copenhagen to Orlando on a 787 Dreamliner."
Plusy: "Boeing 737 ok"
Minusy: "No food"
Minusy: "Very unfriendly and stressed out female attendants....they should keep the guys only...I wish I was seated on the other side of plane... Catered primarily to customers ordering and paying on the plane...including cooked meals....customers with preordered meals got everything last...we end up having no choice of meal (chicken only) while people seated next to us got their NOT preordered beef dinner promptly, 10 minutes before us...and people seated behind us got no prepaid meals because they run out of food...???..."
Plusy: "Punktualność miła obsługa. Polecam."
Plusy: "The crew was friendly and served us well"
Minusy: "No functioning entertainment- equipment from the 80’s No ice for beverages Shuttle to the plane in Paris Very cramped Intermittent airconditioning. It was warm for most of the flight I will NOT fly Norwegian again."
Plusy: "The smoothest flight that I ever had! Thank you Norwegian airlines."
Plusy: "I never leave bad reviews, but the service was not great."
Minusy: "It was a 9 and a half hour international flight and my tv did not work. There were no complimentary meals. We also got stuck on the runway when we landed for an hour. So we were on that plane for almost 12 hours"
Plusy: "New plane"
Minusy: "Lack of even water"
Minusy: "I didn’t like that they don’t even offer you water it you didn’t pay the $45 for the meal plan."
Minusy: "First flight made a U turn mid way through the Atlantic Second flight was canceled altogether Third flight stayed more than three hours on ground before finding a parking space and a gate No one was able to provide us with information- Norwegian did not have a single representative"
Plusy: "The crew was nice."
Minusy: "I tried extending my trip the night before my flight but customer service kept saying their system was down and their site wasn't working properly. I bought a Flex ticket for the exact reason of being able to adjust my schedule if needed. I decided to try to extend my trip at the airport and had the same issue. It's very disappointing that I paid extra and had zero help from their team. The new flight date would have been the same price too. On the flight, I didn't get served the dinner since they couldn't find my Flex information but it somehow got corrected later. I had a decent experience with Norwegian Air a few years ago but this time it was a mess on all three flights. I wouldn't recommend."
Plusy: "Modern newish plane & generally a good flight with minimal air disturbance"
Minusy: "Over an hour delay before taking off although we landed only 35 minutes late. Would have thought some free drinks might have been served given length of the flight even if it is a budget airline. Room between seats is a bit tight."
Plusy: "Able to sleep most of the way"
Minusy: "Delayed leaving. Delayed in the air. I missed my connection."
Plusy: "Nice flight on a very nice plane."
Minusy: "Baggage handling on the way back was rough. Wrecked my new suitcase."
Minusy: "They canceled flight at 1am, not much explanation to us. Only one person working at counter, Peaple started getting upset & confused. they sent us to the hotel outside the air port in Long Island. By the time we get there it was 3:30. Kids are crying & sleeping on the floor I felt so bad. Not knowing when we gonna fly until I went down to front desk in the morning. No call or email from Norwegian air. Whole thing was so crazy and handled unprofessionally. I’ll never use them."
Plusy: "We landed."
Minusy: "Without updating passengers they never even said they were putting us on a shuttle bus to an unmarked white plane that was not a Norwegian Dreamliner as presented but some charter plane from Portugal. We were locked in the buses for an hour without and word or update looking at the Airbus 330. The plane was a very old version and the “premium”seats were hardly bigger than economy and we never were offered pillows, blankets, drinks until we begged for them nor any explanation. Etc. I am done, done, done with Norwegian airlines."
Plusy: "Wszystko oky., jak zawsze.Polecam Norwegiana."
Minusy: "Nie podobalo mi się opóźnienie lotu."
Minusy: "Complimentary drinks only serv Once during the entire 11 hour flight. Lame"
Plusy: "Free Wifi on a budget airline is great!"
Minusy: "Flight was about 20-30 minutes late in departing and there were absolutely no announcements and no-one at the boarding counter to keep customers informed. People were left standing in a a crowded room which was too small for all the passengers while no announcement was made. Even when they finally boarded, there was no recognition of the flight being late and no apology. One we were on board, the cabin crew then made a rather abrupt and rude announcement telling the passengers to board quickly otherwise we would lose our slot time and be delayed by a further one hour. Fortunately that additional delay did not happen. However, I did not appreciate the passengers being berated for "slow" boarding when the flight was boarded 20-30 minutes late."
Plusy: "The food and the friendliness of the staff once on the plane in NY"
Minusy: "The long wait time that occurred in New York, I was at the airport for over 4 hours waiting for my flight as we had received an email to arrive early. The second flight from Stockholm was a bit confusing as they changed the gate and there was no staff in sight that could answer any questions. The 2 staff members I saw were not friendly and just directed you to the screen."
Plusy: "Family in front of me had a poorly behaved child. The stewardess didn't seem to care but once I informed her the child had poured soda all over my luggage she apologized and gladly told them to keep the child in his seat."
Minusy: "No food or entertainment."
Dobry lot i dobra firma bez problemów .... zadowolony
I received an email that the flight would be delayed for few hours. For that reason I arrived only one hour later from the original departure, still 3 hours before. The check in was closed and I was able to bring my big suitcase at the gate instead. I already paid 90 euros for that as a part of my initial reservation . At the gate I had to pay additional 65 euros. I will never again fly with Wizzair.
Two hours late as usual. Wizz Air is the worst airline in Europe
Nadrobienie spoznienia. Krotki czas lotu
Obsługa oraz personel. Nie podobało mi się że lot był opóźniony o ponad godzinę, wejście na lotnisko w Eindhoven trwało 3,5h!
Lot odwołany z powodu COVID
Very friendly and affordable airlines. The aircraft was new and clean
Experienced crew, Clean planes, smooth flight Extremely chaotic experience at departure hall at MXP airport, took too long for buses to arrive and transport passengers to the plane
The flight was delayed, the aircraft was changed last minute and my partner and I got separated, though we paid for the emergency exit seats. Accidentally I spot it and then it was sorted out.
Lot opóźniony 3h, po raz kolejny, beż żadnego wytłumaczenia. Dno
W dobie pandemii, na lotnisku stalem godzine poniewaz wylaczone z uzytku krzesla maja zapewniac bezpieczna odleglosc. W samolocie wirus juz przeciez sie nie rozprzestrzenia. Linie lotnicze staly sie bardzo aroganckie, poprosilem zaloge czy mozemy poprzesiadac sie skoro zostaly wolne miejsca, uslyszalem ze jezeli nie wykupilem miejsca to jest to niemozliwe, a potem slysze przez intercom ze zaloga jest po to zeby sie nami opiekowac. A moze jednak, pilnowac interesu?
Plusy: "Plane on time, new plane, nice crew."
Minusy: "Ability to move seats."
Plusy: "Mało ludzi leciało dzięki temu sprawnie i szybko ale to pewnie zasługa Koronaściemy :-)"
Minusy: "Fotele i ilość miejsca."
Minusy: "Można podać wodę do picia i mały poczęstunek."
Plusy: "Professional and safe"
Minusy: "Better boarding (lines too long)"
Minusy: "Lower the aircondition temp, it was hot in the plane during flight"
Plusy: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Plusy: "The crew was very professional and I cannot complain about that."
Minusy: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
Plusy: "Good flight, easy check-in, direct 4 hour flight"
Minusy: "Seat not inclining."
Plusy: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Minusy: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Plusy: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Minusy: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Minusy: "Flight was late abolutnie 1 hour"
Minusy: "Więcej miejsca na nogi. Brak opóźnień."
Plusy: "Once boarding started it was very fast and flight left shortly after"
Minusy: "Seats are very uncomfortable"
Minusy: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Plusy: "Cena za bilet i punktualność."
Minusy: "Bardzo ciasne i niewygodne fotele. Pogoń za zyskiem ma swoje granice. Ograniczam loty w WizzAir do minimum."
Plusy: "Good airport . Punctual flight ."
Plusy: "Nie było źle Ale fakt że odprawę przeszedł nietrzeźwy Pan do którego wezwano ekipe medyczna I.lot opoznil sie o 40min"
Minusy: "Troche wiecej zwracac uwage jacy pasażerowie wchodzą na pokład A nie skupianie i polowanie na walizki.kto ma za duża i może dodatkowo zapłacić."
Plusy: "Wygodne fotele dość czysto"
Plusy: "Start i lądowanie o czasie."
Minusy: "Okolo 140 pasazerow z priority i proba ich upchniecia do 1 transferu. Na pokladzie syf brud malaria. Samolot nie byl sprzatany po poprzednim locie. Kolejka priority bez widocznego oznaczenia i z tego powoduprzepychanie sie przez ludzi bez priority."
Minusy: "Opóźnienie o niemal 2h, obsługa średnio miła"
Plusy: "Obsługa bardzo uprzejma, pomimo zmęczenia i " długiego dnia""
Minusy: "2h opoznienia"
Minusy: "Lot był.opozniony ponad godzinę do tego jak zawsze mało sprawnie szła kolejka do samolotu!"
Plusy: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Minusy: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Minusy: "Jak zawsze lot był.opozniony!"
Plusy: "Podróż przebiegła niezauważalnie szybko w miłej atmosferze pod opieką profesjonalnej załogi."
Minusy: "W tym miejscu nie mam nic do dodania. To był naprawdę bardzo miły i udany lot."
Plusy: "The price"
Minusy: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Plusy: "Staff was nice and felt bad for their company’s policy."
Minusy: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Plusy: "The crew was really nice"
Minusy: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"
Plusy: "Good legroom and comfortable seats"
Plusy: "Odlot co do minuty, bezbłędne lądowanie. Brawa dla kapitana Polaka."
Minusy: "Lot opóźniony 1.35h. Duszno. Staliśmy w kolejce do samolotu po czym.z powrotem nas cofnęli. Wody brakło a temperatura przekraczała 35st. Tragicznie!"