Znajdź tanie loty na trasie Kraków Balice - Warszawa Lotnisko Chopina i inne lotniska (KRK - WAW)

I had to pay €55 extra to check in which I have never heard. It was not stressed enough that that had to be done. Boarding was delayed. The flight was supposed to arrive at 12:30 am and arrived over an hour later. I arrived at my destination 3am and kept people up waiting for me. My large suitcase was covered in beer.

I got assigned to the seat I requested

I arrived early per their suggestion and was one of the first few people in line for baggage check in. I was told boarding passes were not free, they charge a fee but she would not do it right there. She sent me off to another window to pay, then I had to come back to this window to get my boarding pass, which had a huge line by that time. It cost me an extra 68.20€ and another 31€ for a checked bag. Definitely NOT the low cost airline they claim to be! The flight may be reasonable but they get you with ridiculous fees. I will never take Ryan Air again- they are crooks! Once they’ve sold you a ticket you are stuck having to pay the fees. It’s cagey business practices.

They were cooperative with us and gave clear instructions

Delay in the flights both going and returning, poor landing

Flight crew was good.

Flight 40 mins late

Comfortable seats

No TV monitors. 1-hour delay both trips.

Getting off the plane

At the LOT checkin counter at KRK, they had one counter open for a full flight to Warsaw. They waited until 15 minutes before schedule takeoff to open up additional counters causing panic and stress for everyone on the flight. Several people missed their connections because of this. Meanwhile LOT had extra employees sitting in the travel assistance office next to the line doing absolutely nothing. It demonstrated very poor utilization of resources. I will absolutely avoid flying with them the next time I go to Krakow.

Lost an hour changing planes.

The plane was on time, friendly crew

They were cooperative with us and gave clear instructions

Delay in the flights both going and returning, poor landing

Flight route. No one else does Ostrava to London unfortunately

Uncomfortable seats

I had to pay €55 extra to check in which I have never heard. It was not stressed enough that that had to be done. Boarding was delayed. The flight was supposed to arrive at 12:30 am and arrived over an hour later. I arrived at my destination 3am and kept people up waiting for me. My large suitcase was covered in beer.

Booked 3 flights all on Ryanair for a trip inside Portugal. The booking agent, Gotogate.com, and Ryanair left me deserted. Some error occurred and I received the same flight booking # for all 3 the flights. I discovered this when trying to retrieve my boarding pass for the second flight. Neither company fixed the problem and I could not board the flight. I ended up having to rent a car and drive to Porto (6 hours away). Neither company have anyone that can assist with these issues on the weekend. The worst experience I could have had on my birthday vacation.

Arrived on Time

The plane was on time, friendly crew

Getting off the plane

At the LOT checkin counter at KRK, they had one counter open for a full flight to Warsaw. They waited until 15 minutes before schedule takeoff to open up additional counters causing panic and stress for everyone on the flight. Several people missed their connections because of this. Meanwhile LOT had extra employees sitting in the travel assistance office next to the line doing absolutely nothing. It demonstrated very poor utilization of resources. I will absolutely avoid flying with them the next time I go to Krakow.

All

No free alcohol

Flight route. No one else does Ostrava to London unfortunately

Uncomfortable seats

Honestly nothing, apart from welcome smile from crew...

dirty, overcrowded, seats even closer in my opinion (Boening 737-800), broken window cover, bad smell

The price

Confusing baggage policy. You are told to take your bag to the gate where it will be taken and put in the hold. It is not made clear that this bag must go through security with you and therefore cannot contain liquids. We had to jettison a lot of toiletries. When we got to the gate we were allowed to take the bags on anyway. What is the point of this?

It was Delayed with out any notice. Ryan air is shocking

They lost my baggage

Comfortable seats

No TV monitors. 1-hour delay both trips.

Baggage policy was confusing end I ended up with baggage fees about the same cost as the flight

Arrived on Time

They were cooperative with us and gave clear instructions

Delay in the flights both going and returning, poor landing

Crew was attentive.

seats don’t recline, no seat pocket..not even a bungee to hold anything.

Booked 3 flights all on Ryanair for a trip inside Portugal. The booking agent, Gotogate.com, and Ryanair left me deserted. Some error occurred and I received the same flight booking # for all 3 the flights. I discovered this when trying to retrieve my boarding pass for the second flight. Neither company fixed the problem and I could not board the flight. I ended up having to rent a car and drive to Porto (6 hours away). Neither company have anyone that can assist with these issues on the weekend. The worst experience I could have had on my birthday vacation.

Delayed by 1hr and waitied 20 minutes to disembark plane waiting for bus.

Comfortable seats

No TV monitors. 1-hour delay both trips.

nice clean aircraft

they did to run late and lost my bags on both occasions i flew with them.

The flight was on time and the crew was great

All of my bags got left behind. We landed over 18h ago and there is still no information about them

All

No free alcohol

When people lean their seats back their heads end up in your face and you are forced to lean your seat back to make separation from passenger in front of you

I could choose my seat

Nothing else

Plane seemed new and modern. Friendly staff, attentive.

Only one side of my headphones worked, seats not very comfortable.

We had to leave the airplane and board another one due to technical issues. This is the second time that that happens to me with SAS.

A pillow...

Hughes delays

Baggage policy was confusing end I ended up with baggage fees about the same cost as the flight

Lost an hour changing planes.

nice clean aircraft

they did to run late and lost my bags on both occasions i flew with them.

Good service onboard, good food. On time.

The crew were hardworking, responsive, conscientious and friendly

Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.

Arrived Early!

Left Late :-)

Friendly attendants. Decent food, and frequent snacks and beverages.

No charging ports for electronic devices.

Crew was attentive.

seats don’t recline, no seat pocket..not even a bungee to hold anything.

I had to pay €55 extra to check in which I have never heard. It was not stressed enough that that had to be done. Boarding was delayed. The flight was supposed to arrive at 12:30 am and arrived over an hour later. I arrived at my destination 3am and kept people up waiting for me. My large suitcase was covered in beer.

Flight crew was good.

Flight 40 mins late

It was Delayed with out any notice. Ryan air is shocking

Plane smelled bad. Had to pay for food. Not even water was included. Inside the plane is worn and needs upgrades.

Bit of delay.

Was delayed by 45 mins but managed to turn plans round quickly and get back faster than planned

Nothing

Crew was friendly, courteous and very helpful. On time arrival despite a late departure.

As a new user of the app I expected information to flow more fluidly. Gate changes were not communicated through the app unlike several other airline apps I use. My biggest complaint, if you will, is the requirements to pay for anything one wants on the plane. A soda, water, bag of crisps/chips, all for purchase. For the cost of the airline ticket, even our "no checked bag" ticket, you could at least afford to give passengers a can of soft drink or a water and inexpensive bag of pretzels or crisps. Seat was basically comfortable, not great but comfortable. Departed late but arrived on time

They were cooperative with us and gave clear instructions

Delay in the flights both going and returning, poor landing

Honestly nothing, apart from welcome smile from crew...

dirty, overcrowded, seats even closer in my opinion (Boening 737-800), broken window cover, bad smell

Flight route. No one else does Ostrava to London unfortunately

Uncomfortable seats

Booked 3 flights all on Ryanair for a trip inside Portugal. The booking agent, Gotogate.com, and Ryanair left me deserted. Some error occurred and I received the same flight booking # for all 3 the flights. I discovered this when trying to retrieve my boarding pass for the second flight. Neither company fixed the problem and I could not board the flight. I ended up having to rent a car and drive to Porto (6 hours away). Neither company have anyone that can assist with these issues on the weekend. The worst experience I could have had on my birthday vacation.