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śr. 17.8
śr. 24.8

Warto wiedzieć

Poza sezonem:

Styczeń

Szczyt sezonu:

Lipiec

Najtańszy lot

73 zł

Dobra oferta w obie str.

278 zł

Dobra oferta w jedną str.

347 zł
Najlepszy moment na ominięcie tłumów ze średnio 7% spadkiem ceny.
Najpopularniejszy moment na lot ze średnio 39% wzrostem ceny.
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Rzym-Fiumicino — najlepsze porady, jak znaleźć tani lot

  • Szukasz tanich biletów lotniczych do miasta Rzym-Fiumicino? 25% osób korzystających z naszej strony znalazło bilety do miasta Rzym-Fiumicino za Z Gdańska – 550 zł w jedną stronę, 516 zł w obie, z Wrocławia: 782 zł w obie strony, z Szymany: 1 028 zł w obie strony lub mniej.
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Rzym-Fiumicino – Top linie (5)

Wyniki na podstawie opinii użytkowników KAYAK
8,0
SWISSWynik na podstawie 9344 opinii
8,2Wejście na pokład
7,8Komfort
8,6Załoga
7,7Rozrywka
7,9Jedzenie
Opinie o liniach lotniczych

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Perfect.

Jestem bardzo niezadowolony z odebrania mnie z lotniska we Wrocławiu jestem osobą niepełnosprawną i musiałem zejść po schodach nie mówiąc o wchodzeniu po schodach i odprawie poziom zero

Swiss shouldn't operate another second until they have their customer service figured out. You can't reach anyone at the company. 0 accommodations for you in case you need to make changes.

Plusy: "the crew were so nice"
Minusy: "not enough room between seats"
Plusy: "The crew was friendly and helpful."
Plusy: "Crew"
Minusy: "My flight tickets were mess up and I had to purchase new tickets . Horrible"
Plusy: "Crew as usual very kind"
Minusy: "They put me on stand by because flight was overbooked"
Plusy: "Crew was excellent. Seats were uncomfortable"
Minusy: "Nothing. The best airline I've flown across the board."
Plusy: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"
Minusy: "Seat comfort. Sore behind after 11hrs"
Plusy: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Minusy: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."
Minusy: "1.5 hour delay departing put a slight damper on this flight but otherwise it was fine."
Minusy: "We were happy with everthing"
Plusy: "Crew was kind and gracious."
Minusy: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."
Minusy: "nothing"
Plusy: "The space of the seat is wide. Nice chocolate."
Minusy: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."
Plusy: "Left on time. Quick flight."
Plusy: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."
Plusy: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Minusy: "The food standard seemed to be lowered a little bit, but still very well prepared."
Plusy: "Service and food were good considering it was "plane food". No delay whatsoever."
Minusy: "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."
Plusy: "Good seats for my wife and i: window and aisle seat"
Minusy: "Only glass of water free...coffee is 3.50"
Plusy: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Minusy: "Nothing, everything was superb"
Plusy: "Everyone was so nice!"
Minusy: "There was nothing I didn’t like."
Minusy: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"
Minusy: "None"
Plusy: "The service was exceptional and there was great entertainment available on board."
Plusy: "Good and fast service"
Minusy: "The size you allow for the hand baggage is insufficient"
Plusy: "Crew was always ready to help. It was a very smooth flight."
Minusy: "I wish we could start watching the movies earlier and wish there was more selection for good movies. Flight was delayed but we knew that. I prefer that it‘s safe."
Plusy: "staff was very nice"
Minusy: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"
Plusy: "We flew Miami to Zurich, then Zurich to Rome. The international leg was awesome. The intra-European flight was less impressive. We “self-boarded” which was new to us - and wasn’t explained. The seats were smaller and there was only the drop down screens for every 2-3 rows, but otherwise, for a less than 2 hr flight, it was fine."
Minusy: "Boarding wasn’t fully explained for those of us who are not Swiss or German. I slept thru “lunch,” which apparently was a sandwich - but that’s more than many American airlines provide you on similar flights!"
Plusy: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Minusy: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."
Plusy: "Entertainment"
Plusy: "Good food!"
Minusy: "N/A"
Plusy: "Swiss is always a tad nicer than the alternatives"
Minusy: "Flight cancelled so I didn't like it at all"
Plusy: "The crew was very friendly and helpful."
Plusy: "A snack was actually served on board! With a beer if desired."
Minusy: "Change of planes at gate produced some boarding confusion."
Minusy: "See above about missed flight because of SWISS and no help or communication. Still haven't left and not happy."
Plusy: "EXCELLENT LEG ROOM"
Plusy: "The crew was entertaining and pleasant. The flight was short and easy."
Plusy: "Swiss has amazing crew. Incredibly polite and accommodating. Their food (for economy class seat) was very good to excellent. The new Boeing 777 is also a smooth plane to ride."
Minusy: "The boarding process in Zurich was a free for all. There is not a "method" to their boarding (i.e. by row or zone) so all 300 passengers crowded around the gate. We paid $100 for exit seats but the seats were barely wide enough for me...a medium built thin male. Unfortunately this appears to be the trend. Swiss would do well to have a wide economy section."
Plusy: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."
Plusy: "Quick flight, good service"
Minusy: "Old airplane crappy entertainment system"
Plusy: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Minusy: "Only that WiFi is too expensive!!"
Plusy: "The announcements were to the point and kept us from constantly getting interrupted, very much appreciate this. The crew was super friendly."
Minusy: "The overhead bins were packed, some people have to many peaces of luggage. They claim the space of others, no respect."
Plusy: "nice and efficient crew. seats had good space for flight"
Minusy: "no entertainment."
Plusy: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."

The web site ; The wait time to reach agents by phone; The music choice for the wait; And the iPhone AUSTRIAN app Are all a disgrace!

Extremely efficient

Plusy: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Minusy: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."
Minusy: "Boarding tool a long time and late take off"
Minusy: "Mi s-au pierdut bagajele !"
Plusy: "Friendly crew"
Minusy: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."
Plusy: "Good amount of leg space"
Minusy: "Entertainment"
Minusy: "Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed."
Plusy: "They have Economy class seats on the business class. Uncomfortable."
Plusy: "Nothing. I will never put her tickets from From here again."
Minusy: "The 34 minute flight was delayed by almost 2 hours."
Plusy: "The flight attendants where good and welcoming"
Minusy: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."
Plusy: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Minusy: "The food. It was okay."
Minusy: "Free wifi"
Minusy: "Menu was poor"
Plusy: "Service, yr air hostesses are so polite."
Minusy: "Food was too little for dinner and breakfast both"
Plusy: "The boarding process was short and quick. Entertainment choices were excellent."
Minusy: "I was hoping for a more traditional Austrian meal but the food was just fine."
Plusy: "On time take off"
Minusy: "They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew"
Plusy: "Efficient boarding, friendly crew, easy flight, on time arrival"
Minusy: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Plusy: "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."
Minusy: "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."
Plusy: "Great service on board the plane."
Plusy: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."
Minusy: "We ended up needing to check a bag. It cost 40 Euros which seemed high. We were sent to another line to pay then back to check in. Then our flight was 45 minutes delayed leaving. Fortunately the pilot got us in to Zurich only 20 Mon late. Just typical "never know what's gonna happen"."
Plusy: "Staff was friendly, flight was on time"
Minusy: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"
Minusy: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."
Plusy: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Minusy: "The food was not edible"
Minusy: "flt was delayed 2 hours due to "employee meeting""
Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("
Minusy: "A319 is inherently a badly arranged seating layout. Was in Row 30, no recline, and 3 full grown men for a 3 1/2 hour flight. I wonder if squeezing in the extra 3 or 6 seats is a payout when looking at people's likelihood to fly again?"
Minusy: "I wanted to buy an checked-in luggage, but Austrian site did not worked properly, repeatedly gave an error message. I ended up buying it at the counter desk, in the airport, at a much higher price."
Plusy: "i loved the food, the alcohol, the specialty coffees. i loved the service. i loved the lay down seat. i loved the entertainment."
Minusy: "no complaints whatsoever. this was my best flight to vienna- or to europe."
Minusy: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Plusy: "Seats were comfortable Bathrooms clean"
Minusy: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"
Plusy: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
Minusy: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."
Minusy: "Maybe I should ask for vegetarian meal, because the meal I got was not tasty at all."
Minusy: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."
Minusy: "Boarded via stairs, requiring going down stairs to the tarmac, then up the boarding stairs, carrying our bags."
Plusy: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Minusy: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"
Plusy: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."
Minusy: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"
Plusy: "Pleasant flight crews on all flights."
Minusy: "Cramped seating in coach."
Plusy: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"
Minusy: "Technical issues with website and online check-in. Boarding was poorly organized. Food could be better (e.g, breakfast muffin was terrible). Also availability and varienty of alcoholic drinks could be better. Flight was delayed and therefore my luggage didn't make it to connecting flight.."
Plusy: "Made everything easy, stayed on time, clean."
Minusy: "Nothing"
Plusy: "Attentive flight attendants"
Plusy: "We have children and the crew was very helpful in making it an easy boarding process for all of us."
Minusy: "Initially we were jammed into a gate area with all guests and it was absolutely horrible and not safe, especially with our kids."
Plusy: "The flight was smooth and the staff was great."
Minusy: "Nothing."
Plusy: "Clean aircraft, nice crew, efficient boarding, small airport (Varna)"
Minusy: "They should update the planes with individual screens so you can watch whatever movie you want instead of the tiny screens many aisle in front. The flight also ran out of meat options and we had to have ravioli. Also not much leg room like other flights."

Nie poleciałem bo samolot bie zaczekał na transfer 5 minut

Lufthansa sobie nie radzi

Obsługa miła i pomocna, jedzenie bardzo dobre.

Obsługa miła i pomocna, jedzenie bardzo dobre.

Nic

Beznadziejnie

Flight from SFO-Frankfurt was suddenly cancelled. Was on the phone for a long time being bounced back and forth between Kayak and Lufthansa, only for us to have an 18-hr layover in Frankfurt. This incident was poorly handled and we will not be usinh Kayak in the future.

It was not Lufthansa. It was a cramped United flight. We have health problems and had to pay $472 extra just to get a better seat. The temperature in the plane was freezing. Plus our luggage was not put on the plane and 12 days later, we still don’t have it.

Seats had no padding. Uncomfortable. Everything was held up because of SLOW people with multiple children.

Minusy: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."
Plusy: "Reliable airline."
Minusy: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."
Plusy: "Ogólnie ok"
Minusy: "Boarding"
Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Plusy: "Crew was thoughtful"
Minusy: "Seats were uncomfortable and the food was not worth eating"
Minusy: "Luggage did not arrive."
Plusy: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"
Plusy: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Minusy: "There was no in flight entertainment. Not that was really needed it with such a short flight."
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Plusy: "Super service. From gate in Frankfurt to Rome."
Minusy: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."
Plusy: "The airline staff was great. Everyone really helpful."
Plusy: "The flight attendants were wonderful."
Minusy: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Plusy: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Minusy: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."
Plusy: "Good service."
Minusy: "Nothing."
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Minusy: "The worst flight I ever had. Extreamly uncomfortable 11 hrs. squized like sardines. Some of the attendants were extreamly rude and unprofecional."
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Plusy: "wine"
Minusy: "no screens"
Plusy: "Much shorter flight time."
Minusy: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."
Minusy: "Seems like they want to nickel and dime you for everything now..."
Plusy: "It was overall a great flying experience."
Minusy: "One of my connections was way too short. I almost missed my flight. I had to run!"
Plusy: "Boarding was automated gates was easy."
Plusy: "There's nothing much that's positive to say about this leg of our journey."
Minusy: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"
Plusy: "The service to clients number one. I like"
Minusy: "Opóźnienie lotu"
Plusy: "Served sandwiches even though 1.5 hour flight."
Minusy: "Slow and unorganized boarding. Crew was not outwardly friendly."
Minusy: "Lost a whole day and a half of vacation!"
Minusy: "Having to go through passport control and security a second time took too much time for the connection between flights."
Plusy: "Obsługa i jedzenie"
Minusy: "Nic"
Minusy: "Same as above"
Plusy: "Nothing good to say"
Minusy: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"
Plusy: "Efficient crew. Quick service, quick flight."
Minusy: "No negatives."
Plusy: "Punktualność i obsługa stewardess"
Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"
Minusy: "Did not happen"

Lot był rezerwowany na godzinę 16:25. Nikt nie poinformował nawet o odwołaniu tego lotu. Dowiedziałem się dopiero po telefonie do linii lotniczych kiedy to postanowiłem zadzwonić, bo nie mogłem się odmeldować online kilka godzin przed podróżą na lotnisko... Przez co z lotniska do domu wróciliśmy nad ranem, a plany były wrócić za widoku dnia poprzedniego... Brak szacunku do klienta i jawna kpina ze strony KLM

Wylot opóźniony o ponad godzinę bez podania przyczyn. Walizka nie doleciała. Odbiór,gdy dotarła tylko z lotniska, nie dostarczają do hotelu. KLM przesyłał mi informacje po holendersku zamiast po angielsku.

Nice personnel on board,

Have people at the Westjet counter

A heads up on filling in an e-ticket prior to flight departure would have been helpful.

Over 3 hours of delay without any assistance from klm

Great flight Will go again!

Plusy: "I liked how generous they were with food and drinks"
Minusy: "Free WiFi could have made the flight a lot better"
Minusy: "Allow business passenger to use front bathroom."
Plusy: "Klm's consistantly high standards in everything they do."
Minusy: "Nothing"
Plusy: "Confort and kindness"
Minusy: "It was too cold"
Minusy: "Everything was OK"
Plusy: "Comfortable seat, great crew."
Minusy: "Flight delayed, no USB port and no entertainment"
Minusy: "Boarding was very slow."
Minusy: "Delays, took my hand luggage into the hold,"
Minusy: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Plusy: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Minusy: "Pay attention to passengers."
Plusy: "The crew was amazing and the food was great."
Minusy: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Plusy: "Quick flight"
Plusy: "Crew where awesone and the choice of entertainment was fantastic"
Minusy: "Seats way to close together"
Plusy: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Plusy: "Restrooms clean, decent food and drink, nice cabin crew."
Minusy: "No complaints"
Plusy: "Good flight, very attentive crew."
Plusy: "Easy to board and easy flight."
Plusy: "Food was excellent, service from staff was friendly, and entertainment options were great."
Minusy: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Plusy: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Minusy: "That it didn’t happen."
Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"
Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"
Plusy: "Everything excellent. Comfortable seats in business."
Plusy: "Professional crew. Good boarding."
Minusy: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Minusy: "infotainment was down. Lost my luggage the flight was delayed"
Plusy: "Left ontime and service was excellent."
Minusy: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Plusy: "The crew were hardworking, responsive, conscientious and friendly"
Minusy: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Minusy: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Plusy: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Minusy: "Nothing"
Plusy: "Friendly staff"
Minusy: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Plusy: "Decent seat size. Sorta slept the whole flight."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Plusy: "Flight crew; legroom even in cheap seats."
Minusy: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Plusy: "Consistently high standards"
Minusy: "Nothing"
Minusy: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Plusy: "Flight was on time and quick and comfortable"
Plusy: "Good multi media access and content"
Minusy: "old plane, tight and uncomfortable"
Minusy: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"
Plusy: "Airport staff and crew friendly."
Minusy: "A snack or coffee would have been nice for the early flight"
Plusy: "Crew was amazing and helpful when I suddenly needed pain killers for my intense period pain!"
Minusy: "You letting me cancel my flight because I couldn’t physically enter the country to board the plane. I will never be using kayak again."
Plusy: "Extremely nice and kind stewards."
Plusy: "The flight was delayed resulting in a bunch of us being delayed. They reimbursed us for the cost of the flight and accommodations. An American airline would NEVER do that"
Plusy: "Snack box"
Minusy: "Both connection flights delayed"
Plusy: "Very friendly and helpful crew"
Minusy: "Chaotic boarding"
Plusy: "Seat was nice"
Minusy: "Baggage delivery."
Minusy: "My bag did not arrive with me and I was told it was because I did not allow enough time for my bag to get from the plane in Split. This had nothing to do with me but rather their scheduling. They really need to allow more time between connecting flights for this and for getting thru passport check"
Minusy: "I didn't make my flight due to long lines at passport check point and Croatia Air would not do anything about it. They are a terrible airline and I would not ever use them again or advice anybody else to use them. My bag was lost on my arrival to Zagreb due to the connection time of flights."
Plusy: "Nothing"
Minusy: "If the bag can fit in the cabin even while a few kilograms l don’t see what the problem is"
Minusy: "My luggage was lost"
Plusy: "Crew welcoming and friendly. Seats comfortable"
Plusy: "Beautiful views. Friendly staff"
Plusy: "direct flight from san diego, an excellent route!"
Minusy: "food too salty; when person in front pushed seat back, it was uncomfortable & tight;"
Plusy: "Didn’t happen"
Plusy: "Attentive and friendly staff , good food and drinks!!!"
Plusy: "Everything was great."
Plusy: "The price appears low, but does not include baggage fees"
Minusy: "Check in was very late. Made making the plane a close call. Supposedly check in should start 2 hours ahead of flight. The baggage drop was not available until 1 hour before the flight. According to the rules baggage must be dropped 1 hour before the flight, but the counter was not open. I asked an employee what the issue was and received no meaningful answer.. I made the effort to prepay the baggage fees. Good thing or we would have missed the flight. Will never fly Croatian again"
Minusy: "flight was delayed over an hour with no advanced notice and no explanantions."
Plusy: "Crew was great!"
Minusy: "Entertainment system old"
Minusy: "Very tight connection."
Plusy: "Nothing"
Minusy: "All of my wasted time"
Plusy: "A few of us got squeezed due to a late departure. The crew was fantastic to rush us through passport check and get us boarded."
Plusy: "Everything ok, crew was nice and friendly."
Minusy: "Food was poor."
Plusy: "All"
Minusy: "Nothing"
Minusy: "Half the plane’s luggage did not arrive."
Plusy: "They delayed the departure so people could make the connection. I'd have been happy if it was me!"
Plusy: "Crew was pleasant. Nothing special. This seems like a commuter flight."
Minusy: "Boarding process is a little chaotic with people crowding from the shuttle to the plane."
Plusy: "Didn’t have expectations of a fabulous flight. It was more like a routine commuter flight. Crew was fine. Flight was fine. On time. Nothing extraordinary. Boarding wasn’t too chaotic but not very organized, either."
Plusy: "The flight was on time. The improvement of the airport is amazing. In the past few years my family traveled over Zagreb airport. The old building did not have enough capacity and there were always complaints during our traveling conversations. The new addition is not huge, but very modern and more efficient."
Minusy: "There was nothing I did not like."
Plusy: "On time, clean"
Minusy: "Limited overhead storage"
Plusy: "Food is excellent so is the entertainment"
Minusy: "If the person in front of you reclines...your flight will be horrible. You will have about 5 inches from your face to the chair in front of you"
Plusy: "Everything"
Plusy: "I loved how we arrived 2.5 hours late and missed our connection and then spent 5 hours trying to get rebooked by the incompetent Turkish Airlines crew."
Minusy: "Spending hours in lines trying to get rebooked!"
Plusy: "Our overall experience was excellent in every respect. We never used any entertainment as the flight was only 1 hour 40 minutes long."
Plusy: "Zagreb airport was very good. Clean, good food, not busy etc."
Minusy: "1 he late boarding with no explanation from airline"
Minusy: "Landed in Split not Dubrovnik. Not one airline worker or airport person was at baggage claim to tell us where to go or what the alternate plan was. Finally was told by other passenger we were being put on a bus for the remainder of our journey. At 12am."
Plusy: "Quick boarding on plane, friendly staff"
Minusy: "Small delay"
Plusy: "I very much liked the organization about the flight, notifying me via makl and quick service."
Minusy: "Just filling this space for nothing, because I liked everything!"
Minusy: "Boarding on plane was inefficient once Off the bus. Not clear which door to go in. People crossing in aisle -- more hectic than it needs to be."
Minusy: "I was happy with my experience"
Minusy: "Flight was delayed for unknown reasons. Nobody inform passengers about delay."
Plusy: "On time"
Minusy: "Seats not so comfy"
Minusy: "The flightbwould have been fine except it boarder a half an hour late and when we finally did board it was extremely unorganized. We then sat in the plane for another 30 minutes before we took off."
Plusy: "Going to Croatia. Travelling."
Minusy: "In 2016, even for a short flight, it's not possible to fly with a Bombarder 400. I was luky to get a good price but many people who paid a lot more were very upset!"
Minusy: "Needed wheelchair assist. Once we were dropped off at the gate to wait for the slight to Split, the person at the gate said that there was no other person who could come, was forced to walk the rest of the way. This was different from all other times we've needed a wheelchair assist where a person came when it was time to go from the boarding area to the vehicle."
Plusy: "Croatia airlines has special vision on business class !"
Minusy: "the aacuracy of flights"
Plusy: "Hi. It was very comfortable and cozy. Thanks for service. Bye."
Plusy: "A clean, small plane, nice crew, enough leg room, nice and tasty Croatian snacks and drinks (try Maraska Cherry Juice!)."

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