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Plusy: "Great crew, on time, could get a good nights sleep"
Plusy: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."
Plusy: "Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Minusy: "Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways."
Plusy: "Crew great."
Minusy: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."
Plusy: "A350, smooth and quiet. Nice plane"
Minusy: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"
Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"
Plusy: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Minusy: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Minusy: "1. Ordered special meal but it didn’t come. Maybe because I took a ticket the same day. 2. Delayed in NY and as result missed my connection in Helsinki"
Plusy: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Minusy: "Just long flight in general."
Plusy: "Crew were friendly and pilot did a great job"
Minusy: "No food and very limited beverage service. No entertainment,"
Plusy: "Staff was very friendly, food was ok"
Minusy: "Flight was delayed multiple times"
Plusy: "The flight and the crew was very nice, and the food was very good."
Minusy: "Some phone people were very nice, some were not."
Minusy: "Finnair had the worst leg room I've ever had in 50 years of traveling. It was so TIGHT that my knees were pressing up agains the seat in front of me the whole 8 hours of flight, even though I am only 5'7"! I felt really sorry for those passengers who were taller. Finnair also lost my checked in bag and delivered it 36 hours later without providing any compensation. Coming back the flight was delayed due to mechanical reasons, which caused a number of passengers miss connecting flights. This is one of the things that can happen to any airline, but only Finnair failed to provide an agent to take care of the passengers who missed their flights. So, after a 2 hour delay and 7 hours of traveling in the air, the stranded passengers had to find an agent in JFK who would rebook their flights. One of the worst traveling experiences. Will never travel Finnair again!"
Plusy: "Super quiet and comfortable flight, dedicated service, punctuality."
Minusy: "I liked it all."
Plusy: "We where really late and they where very helpfull."
Minusy: "Late takeoff caused me to miss connecting flight from helsinki to Tallinn"
Plusy: "Food on this flight was delicious."
Minusy: "WiFi didn't work."
Minusy: "I didn't like that seats originally assigned after the flight was booked were changed right before the boarding. This is a nonsense. Why would you do that?! Without notifying prior to check-in."
Minusy: "The food was poor, uninspired, ungenerous, inadequate. Perfunctory service. Poor movie choices."
Plusy: "I really enjoyed the flight...everything was smooth and we arrived on schedule."
Plusy: "Far better quality and value than BA, it's OneWorld partner."
Minusy: "It was all good."
Plusy: "Crew professional."
Minusy: "Everything ok."
Plusy: "No frills but efficient"
Minusy: "Food choice limited"
Minusy: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Plusy: "Good flight--and a PERFECT super-smooth landing."
Plusy: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
Minusy: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."
Plusy: "Great crew and service"
Minusy: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"
Plusy: "There was like 5 movies to choose from and 2 shows, all the movies old and my screen kept on getting stuck"
Plusy: "Seats were larger than expected - more comfortablethan most airlines."
Minusy: "Flight entertainmenot working well Frankfurt airport had no free wifi."
Plusy: "Food was provided when the flight was delayed for 2 1/2 hours. I also really liked the text update from kayak about the delay. The airline did not keep me updated but kayak did."
Minusy: "The delay when it was already a 6 hour flight. I also was not able to reserve a seat because I had booked through kayak and not with the airline. Finally of the most irritating of all annoyance was that there was no movie. This was an international flight and there was no entertainment. I will never fly American Airlines again."
Minusy: "Boarding was horrible. We could not get anyone to confirm a gate, then we were delayed and finally bused into the middle of the tarmac for boarding. A lack of information was extremely stressful and unsatisfying."
Minusy: "Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!"
Plusy: "Flight attendants"
Minusy: "Operated by American. Delayed for 4 hours"
Plusy: "Individual seat video screens / media selection for such a long flight. Food also good, with good beer / wine selection"
Minusy: "Bag never was placed on this flight, for whatever reason. BA had almost 4 hours to ensure its inclusion--but without success. It was delivered within 48 hours to my home, though, with all contents in tact."
Plusy: "The crew was very nice and gave us a $10 meal vou"
Minusy: "The long delay wasn't great."
Plusy: "The inflight movie selection."
Minusy: "The uncomfortable chair."
Plusy: "Friendly crew. Finnair subcontract to British Airways so this was a BA flight at a better price. Flight was far from full enabling me to stretch out."
Minusy: "Unable to pre select seats because the arrangement makes you neither a full BA or Finnair customer. Food was just about edible and that was the better non vegetable option. The plane was old and the in in seat screens were old too, with poor resolution (no touch screen to illustrate the aging technology). Although the entertainment selection was relatively current the aging connection in the arm rest, coupled with cheap ear buds made for a poor listening experience."
Plusy: "The service was remarkable. Everyone was very attentive and friendly which is exactly what you would want for a long flight. The crew came around frequently to provide beverages and left you alone to sleep."
Minusy: "The boarding process was a bit hectic. The flight was full which I completely understand. After everyone was settled in the plane it took another 25 minutes to leave the runway."
Plusy: "Flights were on BA not Finnair"
Minusy: "Ba website did not work properly."
Minusy: "No in-flight entertainment and seats didn't recline well"
Plusy: "Everything was simple, straightforward, even a bit old fashioned. The crew was friendly, and the service was quick."
Minusy: "No complaints!"
Plusy: "Crew politeness"
Minusy: "Food is only average and not enough good movies to watch"
Plusy: "The entertainment and service was the only plus on this flight."
Minusy: "When I booked my ticket a month in advance, British Airways was going to charge me extra for trying to book my seating in advance. They told me it would be free if I called 24hrs before the flight. I called 24hrs before and they told me they could not book my seats because the airport owned the seating. My first flight was with American Airlines, they gave me a boarding pass, however for my leg with British Airways, I had to go get ANOTHER boarding pass to board the flight. This airline was very inconvenient and I felt scammed booking with them. I would not recommend this airline to anyone!"
Minusy: "Terrible wait to depart. Altered my pick up plans in Barcelona and made me incur in extra expenses"
Plusy: "Food, drink, and movies were great! Gotta love the A380 and British Air"