Znajdź tanie loty na trasie Gdańsk - Bangkok Suvarnabhumi

Plusy: "comfortable seating, friendly helpful crew, good food"
Minusy: "sometimes too cold sometimes too warm"

Plusy: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Minusy: "Email updates before flight! Not a single email sent!!"

Plusy: "Crew"
Minusy: "My flight tickets were mess up and I had to purchase new tickets . Horrible"

Plusy: "fresh baked bread!"
Minusy: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."

Minusy: "There was a major delay - we never were told why and no one apologized. It was so stressful to make my connection."

Plusy: "Crew was very nice and helpful."

Minusy: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."

Minusy: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Plusy: "On time. Check in was very easy."

Plusy: "The crew was great! The entertainment was pretty good too."
Minusy: "The cabin was WAY too warm."

Plusy: "The crew"
Minusy: "Boarding by rows and not like cows all at one time"

Plusy: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Minusy: "Two of the flight attrendants in our area were in a bad mood and it showed."

Plusy: "Unexpected food/snacks that were provided.Good crew and the plane was on time."
Minusy: "Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight."

Plusy: "Crew was great. Ice cream was fun. Swiss chocolate was a nice surprise!"
Minusy: "Short flight with no entertainment, no means to charge devices."

Plusy: "The best thing is that they’re always on time"
Minusy: "The seats are way too cramped"

Minusy: "None"

Plusy: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"

Plusy: "The food was the best I’ve ever had in a plane"
Minusy: "Sound quality for the films was awful"

Plusy: "Great flight. Lots of good food."

Plusy: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Minusy: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Minusy: "The headset outlet is still the old one, so you can't use your own ."

Plusy: "It reminds me of school dinners"
Minusy: "Bland, over cooked No thought into the presentation or flavour"

Plusy: "Crew was courteous."
Minusy: "Nothing"

Plusy: "Flight itself was good, comfortable, staff were professional"

Plusy: "On time, good service, nice crew"
Minusy: "Tight space for legs when chair is in flat setting"

Plusy: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Minusy: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."

Plusy: "Very short flight so little to write about."
Minusy: "We've got no complaints."

Minusy: "Old planes. Food was okay. Business zeats not too comfortable."

Plusy: "I liked everything except my luggage"
Minusy: "I did not like the way Beatice of Swiss Air in Zurich completely rushed me at the gate without trying to talk to Mr. Mueller at checkin 1. I told her that He had starte an ardious process in recovering my luggage. She visibly tried to rush me through the process and told me there was othing that could be done. It felt really ugly to be lied to right to my face, when she diditn try to connect with someone from her own staff who had tried alot of heard to work to help me rectify the luggage question. For all we know, my luggage was in Zuruch, and her actions impeded the luggage from getting onto my plane."

Plusy: "Skop"
Minusy: "Skopje airport personnel was very bad service ticket counter worst ever"

Minusy: "Flight cancelled so I didn't like it at all"

Minusy: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"

Plusy: "The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn't do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn't realize. Isn't it their job to ensure our seats are in upright positions in case we forget or don't realize? Just a very blasé crew."
Minusy: "See above regarding the crew. It's not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though."

Plusy: "When we landed"
Minusy: "Everything else..."

Plusy: "My luggage was lost for two days on the flight from Tampa to Zurich and/or Zurich to Naples. It was delivered by the end of the second day. But before that I found out I could not choose seats online for any of the Swiss Air Flights to and from Europe. It "had to be done" at the airport. Why? Never explained. I called Travis International, the agency booking the flights. Totally useless conversation resulted with no explanation."
Minusy: "The Flights were longer than other airlines taking similar routes. The routing was absurd. To go from Naples to Munich and then turn around and go to Zurich before the 10 hour trip to Tampa made no sense. Lousy routing and customer service. Eidelswiss apparently is a lower-end branch of Swiss Air. My airfare was as much as and more than my other friends who flew Delta, for instance. Flights on other airlines did not take 10 hours from Zurich to Tampa. I lost the ticket receipts and could not claim anything for the items I bought to try get through the two full days without luggage, even though the airlines has a record of the claim. Outrageous!!"

Plusy: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."

Minusy: "No Wi-Fi on board."

Plusy: "Best airline I have ever flown"
Minusy: "N/A"

Plusy: "Professional polite crew."
Minusy: "Seats too SMALL Food not eatable"

Plusy: "The planes were clean and in good repair. The staff was well trained, polite, efficient. The food was excellent. Our entire experience with Swiss Air was the best in ten weeks of travel we have completed this year."
Minusy: "There was nothing that disappointed us in our experience with Swiss Air."

Plusy: "Nothing because the airplane seats were terribly uncomfortable!"

Plusy: "Entertainment was excellent and they made it a very comfortable flight."

Minusy: "Expired cheese. Loudest plane I have ever been on."

Minusy: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."

Minusy: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."

Plusy: "The flight was very good what I didnt like in that when i booked the flight it never said that my ticket wouldnt be able to add lifemiles for star alliance. That was only the reason i chose this airline. When i ask about my lifemiles the answer was that my class of ticket didnt get any lifemile. I felt cheated. You should put it somewhere visibly so the person knows before booking. If i knew it before i never chose this airline."

Plusy: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Minusy: "Seats a little close together but not terrible."

Plusy: "At list 2 attendants were extremely not polite . Air condition was turned on 2 minutes before landing . To collect food plates from passengers took more then 2 hours . When passengers asked attendants, to evaluate when it going to happen the answer was very rude ״ you should fly business in case you want it faster " . It was a night flight and it took 3 hours to turn off the lights . One of the girls attendants told me that I have too many hand handbags with me , only 1 piece allowed . I was with 3 pieces but we were 3 persons my wife and my Childe . I was trying to explain her, but she was unable to listen . It is not Swiss I know , I like to flight Swiss , but this flight was extremely disappointing .It was many confusions with other passengers as well. wrong meals , wrong seats , no air condition, ... the flight was a nightmare"
Minusy: "In this flight nothing , one of the worst I have ever had ."

Plusy: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"

Plusy: "Yes, Very good"

Plusy: "Comfort"
Minusy: "Wifi on klm"

Plusy: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Minusy: "Move the drapes a few more inches back."

Plusy: "The socks offered in business were comfortable and nice looking. The red wine was good."
Minusy: "The food was just average and the seat not too comfortable"

Plusy: "Staff were professional and polite."
Minusy: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Minusy: "Time"

Plusy: "very nice crew"
Minusy: "my baggage was lost"

Minusy: "I congratulate the KLM crew!"

Minusy: "Not being 1 hour late"

Minusy: "Flight got delayed 30 minutes"

Plusy: "Great crew, comfortable seating with enough leg room."
Minusy: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Plusy: "Everything was smooth and effortless."
Minusy: "Can’t think of anything."

Plusy: "KLM staff is great"

Minusy: "Long haul flight made pleasant by KLM"

Plusy: "Food provided, staff kind"
Minusy: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Minusy: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Plusy: "I love the food"

Plusy: "Good comfortable seat with extra leg room. Pleasant crew."

Plusy: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Plusy: "Flight duration"
Minusy: "Very stingy with the drinks Cramped seats"

Minusy: "Not enough leg room"

Minusy: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plusy: "Efficient boarding system, clearly signposted. Professional staff"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Professional crew. Good boarding."
Minusy: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Plusy: "The attendants took great care of us. Super smooth flight."

Plusy: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Plusy: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Minusy: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Plusy: "Overall everything was ok."
Minusy: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Minusy: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Minusy: "The streaming service didn’t work"

Plusy: "Nothing"
Minusy: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Minusy: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Plusy: "Good flights. Good prices."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Minusy: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Minusy: "The food was okay, not that great."

Minusy: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Plusy: "Cabin crew very pleasant"
Minusy: "Lost our bags, little sympathy from staff"

Plusy: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Plusy: "good service"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Airline staff good and professional"
Minusy: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "Free movies"
Minusy: "Free wifi. Better movie selection"

Plusy: "Great crew, on time, could get a good nights sleep"

Minusy: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"

Minusy: "- Leave in time - Working onboard entertainment system"

Plusy: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Minusy: "I hate paying for water but I seem to do this all over town."

Minusy: "Could be better, say, like with Singapore Airlines.."

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Plusy: "blueberry juice, service and friendliness"
Minusy: "no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back"

Plusy: "Speedy boarding process, good meal choices."
Minusy: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Minusy: "The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight"

Plusy: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Minusy: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Plusy: "Good selection of movies. Cool flight data display."
Minusy: "Seems colder than other flights I've had."

Plusy: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Minusy: "Just long flight in general."

Plusy: "Customer service and efficiency"
Minusy: "The delay because of a software glitch"

Plusy: "The flight and the crew was very nice, and the food was very good."
Minusy: "Some phone people were very nice, some were not."

Plusy: "Super quiet and comfortable flight, dedicated service, punctuality."
Minusy: "I liked it all."

Plusy: "A330 throne seat (2A) is nice and private."
Minusy: "Flight attendant in business class was quite terse and rude."

Plusy: "Good flight, on time, nice crew"

Plusy: "Business class consisted of the same cramped seating as economy. No entertainment at all for the 6+ hour flight. Horrible food."

Plusy: "Food on this flight was delicious."
Minusy: "WiFi didn't work."

Plusy: "Given the choice I would hands down pick Finnair over a US based carrier the Europeans provide bigger seats and better service... Little things like hot towels, extra wine and chocolate after meals was truly appreciated..."
Minusy: "Im an amateur traveler and I could have used a little more info at the gate and about getting to my connection I had no idea where it was and that you had to go through a passport line to catch the connection. Came close to missing my connection..."

Plusy: "Friendliness of staff"

Plusy: "The experience of crew and polite behaviour."
Minusy: "Not knowing clearly what airline or flight to take. Was not listed on my first initial ticket. Also I could not check in online at all."

Plusy: "All is satisified."

Plusy: "I liked all the variety of the meal (many different snacks & components aside from the entree) and the very nice crew"
Minusy: "No way to control volume of cabin announcements if you're plugged into the entertainment system. Announcements EAR SPLITTING and very painful for anyone using their own in-ear phones. Such phones are very common today, so this issue urgently needs updating."

Plusy: "Great service and hospitality. Smooth flight. Good 1st experience with Finnair :-)"

Plusy: "I liked service very much."

Minusy: "Wasn't given vegetarian option for food and don't eat meat."

Minusy: "Food, no option asked just served from Helsinki to Miami. Entertainment system was not working and later had only limited options."

Plusy: "Comfortable seat and service"

Plusy: "Not much."
Minusy: "Entertainment system did not work. Special meal was terrible. No toiletry bag for such a long flight. Btw I paid extra for a bad seat."

Plusy: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."

Plusy: "The crew was very nice and helpful. It was a short flight and we didn't get a meal, so it is hard to judge."
Minusy: "My seat was backwards and I was sitting facing the salon."

Plusy: "Empty seat next to me! Excellent crew services! Clean bathrooms!"

Plusy: "Great airline. Food great comfortable seats."

Minusy: "Cold"

Plusy: "The crew members were pleasant"
Minusy: "I had to pay an additional fee of $327 because I had a infant riding with me on my lap."

Plusy: "The options for music and movies were good, but the poor service provided, at check-in and on board, outweighed any benefit we received from the entertainment."
Minusy: "The crew at Barcelona Airport, especially "Javier" (he refused to give his last name or show his badge - he had it turned around) was very rude and unhelpful. We had to go to another desk person to help us who was a bit more polite. The Finnair Customer Service telephone service was completely unhelpful even though this was booked as a Finnair Flight. The crew on board was ok, at best. The food was the poorest we had in both flights we took (we travelled from Barcelona to JFK, New York, and from JFK to YVR, Vancouver). We were most pleased with our flight from New York to Vancouver, with Cathay Pacific, who, by comparison, had very helpful and pleasant staff both at the JFK Airport and on board."

Plusy: "Seemed to be a little more leg room than usual. Crew was courteous and efficient. It was an American Airlines trans-Atlantic flight that arrived early. Overall a good flight."
Minusy: "The response of the American Airlines entertainment system is as slow as pond water, although the choice of entertainment was very good."

Plusy: "Temperature on flight was comfortably cool. Food was delicious and flight attendants were pleasant and attentive. The flight was full but service was prompt. Very enjoyable!"
Minusy: "The lighting on my screen made it difficult to see it very well...adjusting brightness was not effective. Also, the programming selection was somewhat limited and it would have been nice to start a movie when you wanted instead of waiting."

Plusy: "As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again."

Plusy: "Crew was (as usual on BA flights) friendly, attentive, and personable."
Minusy: "Boarding was a bit chaotic. Everyone was all bunched up and you could not get through when your rows were called. Also, when they "boarded by rows" the called rows 23-50+ all at once so that people were all bunched up in the isles of the plane. It really did not help"

Plusy: "Everything was good, cozy airplane, tasty food"
Minusy: "N/A"

Plusy: "For once the seats have enough space. Airlines think we are cattle and that they can pack as much as possible every airplane. For once I was glad to have a confortable experience."

Plusy: "The only thing I liked was the ice cream that was served on the flight. And the Kerry Gold butter."
Minusy: "What didn't I like? I didn't like that I bought a ticket from Finnair, got emails from Finnair, for some reason couldn't check in early on the Finnair website, arrived at the airport, waited in the absurdly long check-in line for Finnair only to find out that they had no record of me and I wasn't flying Finnair. Actually, I was on an American Airlines flight."

Plusy: "Great service. Comfy seats."

Plusy: "American Airlines executive club checking and boarding is quite good in an always packed airport"
Minusy: "Very old plane. Not a nice crew."

Minusy: "Hi -- the flight was fine. A bit of turbulence and rocky but it was raining so it's understandable. The crew was nice, professional. The plan was actually delayed 1.5 hours. They sent a text message at 7:15 apparently but my phone was not on so I understand not receiving it. I also left for the airport around 7:15. I also received an email from Kayak at 7 am that said there was no delay so I didn't check to see if there would be any others. I never received an email from Kayak about the delay. I would just suggest making sure all the alerts I get are correct. I also receieved an email to check in 72 hours before the flight but it wouldn't let me on Finnair.com Maybe I was supposed to go to Open Skies. Thanks! Melodie"

Plusy: "Nothing"
Minusy: "I booked this trip thinking it was with a European carrier - I had specifically wanted to avoid an American carrier. I was unable to confirm my flight online and had to ring because at NO POINT was I sent info that it was AA and not Finnair. I was charge almost $60 for this service because I did not have the right references sent with my confirmation email. T he seats were cramped and uncomfortable, I was unable to pick my seat on any flight and despite my request could not change it. Boarding at Chicago was a farce, none of the ground crew seemed to be in charge and we barely started boarding with 20 mins to takeoff. Needless to say the flight left late and we had to wait to take off, and of course had to wait to land in London."

Minusy: "Finnair "outsourced" the flight to a Portuguese HiFly. Boarding: flight delayed for more than 1 hour, with passengers sitting all this time in the plane and waiting for all connection flights to arrive. As a result we arrived late for our connection flight. The Finnair people that met the passengers on exit form the plain did not provide any information how we should proceed next. We were left to figure it out by ourselves. Crew: The impression was that all the flight attendants from HiFly were untrained. The did not know what to do an how to do. They seemed lost on the plane. Comfort: Plane seemed to be re-purchased from some Arab airline. Food: bad Entertainment: v system was broken. Information system was showing wrong current time."

Plusy: "There is a nothing to mention that was memorable or comfortable."
Minusy: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Plusy: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Minusy: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Plusy: "Quick boarding, comfortable seating. Great food!"
Minusy: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Plusy: "The crew was amazing and extremely helpful!"
Minusy: "The food could have been better"

Plusy: "The crew was very helpful in all respects."
Minusy: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Plusy: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Plusy: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Minusy: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Plusy: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Plusy: "In flight entertainment was great"
Minusy: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Plusy: "Amazing crews!"
Minusy: "N/A"

Plusy: "Crew was amazing. Service and food was good."
Minusy: "Random TSA check was not needed at the end when boarding."

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Plusy: "The crew"
Minusy: "Seats! They were too small!"

Plusy: "crew was wonderful, great food, quick boarding"
Minusy: "cant think of anything"

Minusy: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Plusy: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Minusy: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Plusy: "Lot"
Minusy: "Nic"

Minusy: "Arrived 5 hours late"

Plusy: "It was only 2 hours"
Minusy: "Small plane, no movies"

Plusy: "Crew was nice movie selection was good."
Minusy: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Plusy: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Minusy: "The seat padding is rather thin."

Plusy: "Very good male crew member. Pilot genuinely apologetic for the delay."
Minusy: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Plusy: "It was a wonderful flight and service . Hospitality and welcoming."
Minusy: "Nothing everything was amazing ."

Plusy: "Plane was comfortable and new."
Minusy: "Nothing really."

Plusy: "The service was very professional."
Minusy: "Everything went well."

Plusy: "The crew and flight was faultless"
Minusy: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Plusy: "Arriving safely."
Minusy: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Plusy: "Flight attendant was very nice."
Minusy: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Minusy: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Plusy: "Service was great, flight was on time and I really enjoyed everything"
Minusy: "Little turbulence but overall it comes as usual so it was worth the flight"

Plusy: "I would like to come on time each trip because I got two late time before with airfrance"

Minusy: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Plusy: "The crew, the service, the food and beverages"
Minusy: "The 3 hours delay"

Minusy: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Plusy: "The inflight service"
Minusy: "The 3 hours delay"

Plusy: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Minusy: "Like all airlines , the seats could use a few more inches of space, even two would be nice."

Plusy: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Plusy: "The crew was good and very good pilot's"
Minusy: "No leg room between seats"

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "It was delayed"

Plusy: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Minusy: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."

Minusy: "Opóźnienie"

Plusy: "No delays, service with a smile"
Minusy: "Nothing to report."

Plusy: "Flight went smoothly"
Minusy: "Flight left late The seats are small and crowded There are no entertainment options"

Plusy: "Lovely crew, clean toilets"
Minusy: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Plusy: "Boarding sevece was very nice and helpful Thanks so much"