Znajdź tanie loty na trasie Bangkok Suvarnabhumi i inne lotniska - Polska

Plusy: Friendly and attentive crew.

Minusy: There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass.

Plusy: The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)

Minusy: Can't comment on food as it isn't provided with the basic fare.

Plusy: Boarded and departed gate on time. Efficient.

Minusy: Not the friendliest.

Plusy: It was ok

Plusy: Crew, food

Minusy: I had to pay for the luggage. I thought it was included.

Plusy: Fantastic customer service!

Plusy: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Minusy: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.

Plusy: It was wonderful and great!

Minusy: I did not like the food

Plusy: Service was great. Seats were spacious and comfortable. Smooth plane ride.

Plusy: Lufthansa will always be my choice airline. Their staff are nicely dressed, accommodating and well mannered.

Minusy: On this trip back to Dublin, our flight from Munich to Dublin was delayed for over two hours. It would be nice for Lufthansa to at least offer the passengers something to eat or drink while on board waiting for such a long time.

Plusy: Great staff and food

Minusy: Comfort was not great and no entertainment options whatsoever

Plusy: Ground crew very responsive to needs

Minusy: non existing beverage service on a two and one half hour flight :(

Plusy: Very friendly

Minusy: The crew did not speak in Catalan. Leaving from Barcelona, I assume Catalan should be spoken in the plane.

Plusy: There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation.

Minusy: Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated.

Plusy: Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous.

Minusy: Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed

Plusy: Fantastic customer service!

Plusy: Very friendly

Plusy: American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy.

Plusy: Efficiency

Minusy: Na

Plusy: The flight was adequate.

Minusy: Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour.

Plusy: Service and hospitality. On dot service with no major delays.

Minusy: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.