Znajdź tanie loty do Bangkoku

Minusy: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"

Plusy: "Crew could have been less rude"

Plusy: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Minusy: "They are well trained crews so I have no better ideas about improvements"

Plusy: "Super good crew."

Plusy: "They were very generous with food and drinks. It was a pleasant flight."
Minusy: "Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight"

Plusy: "The staff was amazing"

Minusy: "NA"

Plusy: "Same as above on SIN-BKK"
Minusy: "Next time in B787 Dreamliner"

Plusy: "Amazing services and foods"
Minusy: "The business class seat was great"

Minusy: "Nothing comment."

Plusy: "I like all"
Minusy: "Nothing"

Plusy: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Minusy: "A little more leg room."

Plusy: "Great crew and cabin!"
Minusy: "Meals were just ok"

Plusy: "Extra touches and super pleasant and courteous staff."

Plusy: "Generally good Flight was operated by Silk Air"
Minusy: "Entertainment score is not meaningful because of the short flight time."

Plusy: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."

Plusy: "Great service!"

Minusy: "Excellent flight service no"

Plusy: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."

Plusy: "Boarding was great. Staff was cordial. Excellent flight."

Plusy: "Staying in a hotel for 24 hours."
Minusy: "Not actually making it to Japan."

Minusy: "Delayed 2 hours behind schedule"

Plusy: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"

Plusy: "Boarding, friendly crew"
Minusy: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."

Minusy: "The seats and there is not much leg room"

Plusy: "SQ did a great job again. I plan to fly them in the future."
Minusy: "My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight."

Plusy: "Not much"
Minusy: "Not as good as they were once"

Plusy: "Entertaiment"

Plusy: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Minusy: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."

Plusy: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Minusy: "Nothing"

Minusy: "The crew was rude when asking me to window shed."

Plusy: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."

Plusy: "Staff were awesome. given that my wife and son both had food poisoning."
Minusy: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."

Minusy: "Old plane. Old in flight entertainment."

Plusy: "Very helpful and polite staff"
Minusy: "Old B777-200 with small personal screen. And they don't have pillows on board."

Plusy: "Staff friendly and efficient"

Plusy: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Minusy: "The food is average taste... a bit salty :("

Plusy: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"

Plusy: "Crew and boarding were efficient"
Minusy: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."

Plusy: "crews are energetic and warm welcoming passengers."
Minusy: "aircon temperature is too hot for seat 50H area."

Plusy: "The hot towels, the legroom in economy, exceptional service. The helpful crew who don't hesitate to help with luggage. The choice of entertainment. The convenience of a direct SFO to SIN flight with a fast connection to Indian cities."

Plusy: "Excellent crew, efficient processes and overall relaxing"
Minusy: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."

Plusy: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Minusy: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."

Plusy: "Leg room in economy is good, even for tall people. Food was actually quite good."
Minusy: "Two of our family's seats would not recline, although they were not near an exit row."

Plusy: "The ground staff in Sydney!"
Minusy: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."

Plusy: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"

Plusy: "Great food and plenty of movies. Friendly crew"

Plusy: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Minusy: "It would have been nice if wifi was free considering it was such a long flight"

Plusy: "Everything"
Minusy: "I have no complaint"

Plusy: "As always crew magnificent"

Plusy: "Wifi !!!!"
Minusy: "Bigger seats"

Plusy: "Tripulación muy atenta"

Minusy: "Złe fotele. Złe jedzenie. Zła obsługa."

Plusy: "The A330, despite being an old plane, had really good recline."
Minusy: "The entertainment was very outdated."

Plusy: "Too crowded"
Minusy: "One more staff will be better"

Plusy: "The service as usual on Qatar is excellent"
Minusy: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"

Plusy: "All crews are helpful especially to parents traveling with young kid."
Minusy: "More variety of food would be great"

Plusy: "Good Service.Efficient"
Minusy: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."

Plusy: "The Crew was amazing. The Seat were the best Selling point fort business class"
Minusy: "More space for the arm rest ans legs space"

Plusy: "Good service/Crew food quality and choice good."
Minusy: "Need more choice of British TV Programmes rather than American"

Plusy: "Everything"
Minusy: "Non"

Plusy: "Good entertainment."
Minusy: "Very cramped seating."

Plusy: "Good leg space, friendly crew, excellent plane."
Minusy: "This is for ALL airlines: It takes so long to get off the plane!"

Plusy: "Plane was very empty so it allowed us to spread out."
Minusy: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

Plusy: "Went out of their way to be helpful"

Minusy: "Niesprawny kontroler przestrzałej rozrywki pokładowej. Jedzenie bardzo niesmaczne."

Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."

Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."

Plusy: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Minusy: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."

Plusy: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."

Plusy: "Crew were good, food was decent"
Minusy: "Equipment/electronics was a bit dated."

Plusy: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Plusy: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Minusy: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"

Plusy: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Minusy: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"

Plusy: "Individual service, happy and natural looking crew, comfort and company aim."

Plusy: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Plusy: "everything went smoothly, no delays, boarding was easy and quick"

Plusy: "All around great airline. Comfortable for super long flights and completely accommodating."

Plusy: "Flight attendants very nice"
Minusy: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"

Plusy: "Films Service"
Minusy: "Not enough films"

Plusy: "Heavenly for an airplane ride!"

Plusy: "see above"
Minusy: "see above"

Plusy: "Nothing"
Minusy: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Plusy: "Good, drinks, service and entertainment system."

Plusy: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Minusy: "We have no complaints."

Plusy: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."

Plusy: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"

Plusy: "Loved the food and entertainment."
Minusy: "Not enough leg room and space between the chair in front."

Plusy: "All"
Minusy: "None"

Plusy: "Stopover in Doha fun. The people are so friendly."

Plusy: "Enterment"
Minusy: "Crew nice alway take care customer"

Plusy: "The flight attendants was nicer on this flight then the US to Doha flight"
Minusy: "Seats were not comfortable"

Plusy: "Could not be more impressed with the airline, absolutely would recommend to anyone!"

Plusy: "Comfortable seat and good service"
Minusy: "None"

Plusy: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Minusy: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."

Plusy: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"

Plusy: "Nice and spacious aircraft."
Minusy: "Some confusion on Hindu meal and vegetarian meals."

Plusy: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Plusy: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Minusy: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."

Plusy: "Very accommodating staff"
Minusy: "breakfast served was still frozen."

Plusy: "Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff."
Minusy: "My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick"

Minusy: "offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Minusy: "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."

Plusy: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Minusy: "The seat and service."

Plusy: "Everything"
Minusy: "Nothing"

Minusy: "More organize during boarding, better food (it was either too hot or not hot enough, quality wasn’t good, snacks horrible) compare to other airlines, not sure if we’ll use Lufthansa again for overseas trips"

Minusy: "I don't know"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Minusy: "If Lufthansa had not lost my luggage."

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "I had to change my flight times three times, and each time they charged me less than 30 dollars (for taxes) and the wait times on the phone were super fast. It was shocking to not lose hundreds of dollars for life happening and needing to change my flight. AND!! I got a free upgrade to premium economy for free!"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too."
Minusy: "The seats are very close to each other . The plane was taxing for a long time before or has a gate available ."

Minusy: "Meals not very good either way. Only movies that were not hits. Need more classic movies"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Excellent service, professionalism, and almost no turbulence."

Plusy: "Only thing I liked was getting off that compact death trap"

Plusy: "The crew onboard the flight was very friendly and accommodating! They did their best with what they had. I also like that there were diabetic and vegetarian meals offered, although the diabetic meals should ideally focus on lower carbohydrate totals. Fruits and breads can pack just as much sugar as sweets."
Minusy: "Starting with the boarding area at LAX, there was some really high pitched siren that kept going off over and over which no one seemed to care to investigate or do anything about. It was very irritating, and seemed to put lots of passengers in a bad mood before the plane even started boarding. Then when they announced boarding was beginning, everyone got up and created massed around creating four chaotic lines. It was a mess. We left 45 min late, which caused us to run to make our connecting flight because the person at the gate never told us it was also going to be leaving late. The plane itself was extremely uncomfortable as well. I'm 5'8" tall and that's mostly torso. I fit easily in the back seat of my buddy's mini Cooper, and I could barely fit in the space without my legs hitting the seat in front of me. That was before the guy in front of me put his seat back and made it so I could barely reach under my seat. Then there was the control panel for my personal video monitor. The panel was located on the armrest in just the right spot where Everytime I put my hand down I accidentally pressed a button to call the flight attendant, or turn the video screen on off, which was really obnoxious when I was trying to sleep and kept accidentally turning on the bright screen which woke me up. The video monitors we're also touch compatible, but the screen was horrible about registering finger presses which led to the lady in the seat behind me smashing the screen as hard as she could repeatedly with her finger, which vibrated all the was through my headrest so I could feel it as if she were trying to get my attention. There was also no air flow above the seats... You simply had to rely on the flight attendant to set a temperature that the whole cabin enjoyed, or you had to suffer silently. Finally, the reading lights on the plane we're so high up that turning one on lit up all the seats around you as well, which meant you had to choose to either sit in the dark and not read, or turn on your light and read quietly while the people around you cursed your name while attempting to get some rest."

Plusy: "Flight out was delayed three hours, causing me to not be able to make connecting flight."
Minusy: "The long delay. Ended up having airline reroute my last two flights."

Plusy: "Probably one of the best economy experiences I have had in a long time. The staff was very friendly and professional. Also one of the first times that i was actually comfortable in an econo seat. Hats off to Lufthansa!"

Plusy: "Air qualtiy, room, cabin attendants, food were all very good."

Plusy: "Friendly crew and great food. Didn't have to wait long to be boarded."

Minusy: "4 good movies, regular water rounds, friendly staff, enough toilets"

Minusy: "Opóźnienie lotu"

Minusy: "Disappointed that the only snack was Pretzels. First meal was pretty good, but out of options for second meal when attendant reached me - no one wanted a curry hot dog six hours into eight hour flight."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Flight landed ahead of schedule... crew was delightful."
Minusy: "Chicken entree and sides were very disappointing... audio selection was limited (more relaxing, e.g., spa, genres should be available)."

Plusy: "Excellent flight attendant in charge of us."
Minusy: "The galley where the snacks were looked more like a very dirty restaurant kitchen. It was absolutely gross with dirty forks, dirty glasses, overall grimy and dirty."

Minusy: "They lost my baggage for three days, and it would have been four if I didn’t drive to the distribution center to pick up my bag."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "The crew were good, polite and attentive."
Minusy: "Getting through security and to the gate was downright bizzare. We were directed to the special F gate, where we had to stand in the freezing rain in front of a locked door without any explanation. This is after already packing our jackets in. Then we got screened and just as randomly told to go to the main terminal, where we got screened a second time, just as stringently (pulling everything out, padding down the kids). No explanations whatsoever, the craziest experience, completely messed our plans to get a bite up, I wish we were given some information ahead of time that we are going to be sitting in a single room zone. The flight was ok, but hellishly hot all the way."

Minusy: "I never made it. See reasons above. feel free to check into the letter I wrote your customer service. Terrible"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Seats felt softer."
Minusy: "There was a delay."

Plusy: "Thank goodness the movies were good."
Minusy: "Had to wait in 5 lines before someone could check our bags. no organization at boarding time. Just a free for all."

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "Crew worked very hard to accommodate us."
Minusy: "Was seated in a section with many noisy infants. I could not sleep or even hear the entertainment system sometimes. Not the airline's fault. People should know better than to travel with infants. I felt sorry for the crew."

Plusy: "Individual entertainment center with multiple video options, documentaries, old and new movies."
Minusy: "The entire Economy and Economy + had to walk to a section in the middle to use few toilets, instead of having the restrooms spread out. This resulted in a long line and awkward waits facing 10 more people in a very small space. The blanket was not washed well, had long blond hair on it. The temperature was very cold."

Plusy: "Best trip and crew that i ever had"
Minusy: "Nothing"

Minusy: "I selected my seats online before the flight. It seems my seat assignments were changed (many other customers complained of the same issue). I have siliver status on United and was told that there was no way to be considered for upgrade to different seat. I was told that the list was already full of higher priority customers. Yet at the same time the same employee announced those seats were available for purchase at $200 Euro for others. It seemed in both cases Lufthansa shuffled around passengers out of their selected seats for unknow reasons and also werent honoring frequent flier status programs for changing seats. Furthermore, the in seat entertainment did not work and it took quite a bit of effort including trying to move seats to get the flight attendants to reset the system (they said it would affect other customers who didnt have problems with their entertainment system). 8+hour flight is long flight to not have the system working. eventually the fixed it a couple of hours into the flight."

Plusy: "Crew was great, on time flight, clean plane."
Minusy: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Plusy: "The seats were so comfortable"

Plusy: "I liked how generous they were with food and drinks"
Minusy: "Free WiFi could have made the flight a lot better"

Plusy: "Overall a nice and good flight"
Minusy: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Plusy: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Minusy: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Plusy: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Minusy: "Flight was delayed, had to run to my next connection flight."

Plusy: "Excellent crew, good food & movie selection."

Minusy: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Minusy: "Fix the damn KIOSKS at Vienna!"

Plusy: "Crew was friendly"
Minusy: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Minusy: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Minusy: "Flight cancelled"

Minusy: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Plusy: "The crew!!"

Plusy: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Plusy: "Entertainment options."
Minusy: "Service was poor, seat did not recline, and the food was terrible."

Plusy: "Good comfortable seat with extra leg room. Pleasant crew."

Plusy: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Minusy: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Plusy: "Gaps between seats are very narrow."
Minusy: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plusy: "NOTHING"
Minusy: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Plusy: "The service"
Minusy: "The seats"

Plusy: "Crew was awesome"
Minusy: "."

Plusy: "Crew was great, very nice"
Minusy: "Not enough legroom"

Minusy: "Didn’t happen."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Food and staff behaviour"
Minusy: "Entertainment"

Plusy: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Plusy: "Good services!"

Plusy: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Minusy: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Plusy: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Minusy: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Minusy: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Plusy: "Friendly staff, good service and on time departure/arrival."

Plusy: "Lovely staff, good food, great movies."

Plusy: "The food service was good and the flight attendants were friendly."
Minusy: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Plusy: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Bag was lost"

Plusy: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Minusy: "The amount of extras you have to click no to while checking in online."

Plusy: "My bagage broke"
Minusy: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "The flight was great."

Plusy: "Flight was on time and quick and comfortable"

Plusy: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Minusy: "The food was okay, not that great."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "The crew was good, helpful and attentive. Boarding was flawless."
Minusy: "The TV touchscreen was not working neither for me nor for my neighbor. The third one in a row was functional, though, but it was not ours. :) The food, snacks, drinks were very limited and on the low-budget."

Plusy: "business class electric sockets and good leg space, on time"
Minusy: "lagguage handling upon arrival was mediocre"

Minusy: "They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either"

Minusy: "They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either"

Plusy: "Chek-in"
Minusy: "The food"

Plusy: "Crew was great, seat was comfortable, adequate legroom."
Minusy: "Children should be located in one area of the cabin, so they don't disturb all other travelers."

Minusy: "It was delay in Madrid for 1 hour, the next flight was delayed for 2 hours"

Plusy: "Pretty comfortable seats, nice to have blanket/pillow/eye mask/earplugs for overnight flight. Good entertainment choices."
Minusy: "Boarding was terrible - the terminal is overcrowded, and people are crammed at the bottom of an escalator which is extremely dangerous. We needed to take a bus to the plane which is very unusual for an international flight."

Plusy: "Customer service as usual very poor."
Minusy: "Sometimes smile at least and pay attention to passengers."

Plusy: "The crew was attentive and well organized."
Minusy: "Embarking and disembarking the aircraft in Moscow. That's just how the airport is though."

Plusy: "Aeroflot Kapitalne wszystko!!!"

Minusy: "Hostesses are worse and worse. Forget everything you say. You repeat 5 times. All announcements are made so loudly and 3 times (Russian, English, Spanish). Everyone must wake up. It roars so loadly you can’t hide even in headphones. Late for 30 minutes, which is norm for the company. Then you for the luggage for more than 30 minutes. Worst in Europe."

Minusy: "I came 18 min befor depretur insted of 20 min & airflot didnt let me go on the plain becus of 2 stuped min " this is airflot polocy " thy told me "you have to be 20 min & mor befor deprtur " Shem on you airflot !!!!!!! I hade to spend mor 130£ &50 £ for hotel & wheit to next flight in morning"

Plusy: "quiet cozy welcoming resort."

Plusy: "Staff always polite, even speaking english"
Minusy: "Luguages did not make the connection but were on the next flight and I was still there, if not it would have been a pain since I was book on another flight not long after."

Plusy: "impeccable, professionality and attention"
Minusy: "wifi"

Plusy: "friendly crew. great onboard food. 8hr flight."
Minusy: "nothing"

Plusy: "Entertainment,seats and overall experience"
Minusy: "Food was terrible"

Plusy: "good hearty snack"
Minusy: "Terrible registration process - was not registered through to my final destination and was made to pick up and check in again bags at my connection - Frankfurt. Barely made it on time. The person registrating me was unhelpful and rude claiming that since the first flight was operated by Aeroflot Dhe can’t register me through. Stuardesses were also unfriendly and unwilling to help with the issue."

Plusy: "El profesionalismo de la empresa y como estaba el avion. Cómodo y bonito."
Minusy: "Lo que si deberían mejorar es la atención a personas que no hablamos ruso."

Plusy: "Generous meals with great food choice. Professional crew. Excellent choice of entertainment to fill the sleepless night."
Minusy: "Unless I was doing something wrong, long-haul economy seats barely recline. Combine that with quite limited legroom, and an overnight flight can turn into a questionable experience."

Plusy: "Good overall design of interior and lighting system."
Minusy: "Horrible food. Seats not so comfortable for a 9-hour flight. Tight seat space (same as on low-cost air carriers). It was an overnight flight and the lights were turned off only between 2am and 4am."

Plusy: "Good seats,fast takeoff/land, good movies"
Minusy: "Got out of date butter"

Minusy: "I missed the flight!"

Plusy: "Bad, bad, bad Iwill never fly with this company againg"
Minusy: "Crew, food, alll bad"

Minusy: "The crew had no smile, neither a hospitable attitude. The food in the second meal seemed stale. I did not finish the meal for fear of getting sick. The entertainment system was the slowest I have ever used in my life. The glass holder for my seat was broken. It took me 7-8 times calling assistance that someone finally came, which took at least 40 minutes. And last but not the least there was water dripping on the passenger next to me."

Plusy: "Aeroflot is SUPER!"

Plusy: "All good"

Minusy: "They lost/left my luggage in Moscow."

Minusy: "No alcohol served."

Plusy: "Boarding was good. Plain looks well kept"
Minusy: "Waiting for someone to take the plate took almost the all flight. Food was terrible"

Plusy: "nice food, great service"
Minusy: "boarding by bus and stairs; beverages could be colder; snack items selection for purchase could be bigger"

Minusy: "Yes lost luggage"

Plusy: "The food was good"
Minusy: "The temperature in the cabin was much to hot"

Plusy: "The fish menu"
Minusy: "Crew members are far from being polite."

Plusy: "The soda watee"
Minusy: "Bitter staff, hideous food, bag never made the connection, seats cramped af, dirty planes..."

Plusy: "Nice friendly crew, good flight over all."
Minusy: "Seat very small and not comfortable"

Plusy: "On time, new airplans."

Minusy: "Podczas startu krople wody kapały mi na głowę"

Plusy: "And if someone tell you that's cold in the plan offer him blanket and don't turn off the ac. I was sweating through the whole flight!!"

Minusy: "No choice on meals even though I was premium economy class. Many movies on list were not available to play."

Plusy: "The flight was comfortable, or as comfortable as economy can be. I would say, it was as nice as Lufthansa, just with fewer drinks. We also got ice cream between meals."
Minusy: "English is not the flight attendants strength. It was manageable though. The drinks came out before the food. That was a little strange and left my thirsty after my meals."

Plusy: "The aircraft vas very comfortable, crew was great"
Minusy: "No entertainment at all (magazines in Russian)"

Plusy: "It was a full flight and the boarding line was long but,flight left on time. Meals were small but tasty. Crew were friendly but not very experienced talking English, sometimes it was hard understanding what they were saying."
Minusy: "Not much elbow room between seats which made it difficult eating. The beverage selection was very limited."

Plusy: "from delhi to moscow the flight was teriable the legs space was so tight , the aircondition didnt work no interthinmant i wanted to finish the flidht so much ....... if you have an option do for yourself a bit more then this poor flight - dont use aerofloat"
Minusy: "boarding was fast"

Plusy: "After flying with budget airlines and horrible airlines in America it was nice to fly with someone who was not trying to rob me with hidden fees and truck bookings. Getting served actual food was an icing on the cake."

Plusy: "Everything was great!"
Minusy: "Everything perfect."

Plusy: "All"
Minusy: "Nothing"

Minusy: "So many delays"

Plusy: "Huge delay. We had a toddler and weren't offered the seats behind the wall, which is for people with kids. There weren't even people with kids sitting at those seats. Next time will fly with finnair."