Znajdź tanie loty do Bostonu

Plusy: "Crew are always top notch, free drinks are readily available and entertainment system is great."
Minusy: "The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt."

Plusy: "Nothing really, seems everyone is underwhelming in this market"
Minusy: "Quality of food and service"

Plusy: "The crew"
Minusy: "The screen"

Plusy: "Great crew, good in-flight movies. Good food."
Minusy: "Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep."

Plusy: "Decent crew, nice snacks."
Minusy: "Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay."

Plusy: "The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good."
Minusy: "I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey."

Minusy: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."

Plusy: "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Minusy: "No. Keep up the good work!"

Plusy: "Most of it was of a reasonable standard."
Minusy: "Plane was full"

Plusy: "Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!"
Minusy: "USB socket on the entertainment on both flight out and return was broken."

Plusy: "Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach."

Plusy: "Karl was amazing! So helpful and sweet!"
Minusy: "Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise."

Plusy: "Comfortable seat. Great crew!"

Plusy: "Amazing and helpful crew. Great seat."

Minusy: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."

Plusy: "The crew where awesome and catered to every need and requirement."
Minusy: "need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights."

Plusy: "The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out."
Minusy: "The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty."

Plusy: "Comfy, nice crew, attentive."
Minusy: "Nowt"

Plusy: "Excellent service!"

Minusy: "More leg room"

Plusy: "The crew was maybe average, that was still the best point."
Minusy: "Extremely tight space. The food was almost inedible. Awful."

Plusy: "The crew were very attentive, they tried hard to help me with comfort, drinks etc. I didnt have food as it was so good in the Virgin Clubhouse!"
Minusy: "The bed! When you flip it flat its rock hard, and the matress they provide is useless! Need foam matress to really make it more comfotable. If the seat reclined another few inches i wouldnt bother flipping it."

Minusy: "They have to uptade the airplanes"

Plusy: "Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general."
Minusy: "Boarding can get crowded so don't be in a rush"

Minusy: "My bag was damaged in transit"

Minusy: "Bad entertainment system"

Plusy: "Great attentive service, good food and in-flight entertainment"

Plusy: "The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,"
Minusy: "Long walk to the gate but no problem"

Plusy: "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Minusy: "Nothing"

Plusy: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Minusy: "food was meh at best, seats in economy are tight and there is no legroom"

Plusy: "Friendly staff"
Minusy: "Lack of business class seats and no premium economy seats on this flight"

Plusy: "Crew were great"
Minusy: "Uncomfortable to sit for eight hours"

Minusy: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Plusy: "Top glass airline"
Minusy: "I lake food and good service crew"

Minusy: "The flight change the gate number immediately so I missed my flight"

Plusy: "Fast boarding, not a crowded flight, ahead of schedule."
Minusy: "Paid extra for my check in bag."

Minusy: "luggage never made it to Boston? Don't know who's fault it was.Problem was corrected."

Minusy: "One particular female member of crew could do with a refresher course in customer care service !!!!! I asked for water and she gave me something else, when I told her very nicely that I had asked her for water she began to argue with me that I hadn’t, I thought her very rude, (what happened to the customer is always right) I have been flying with Virgin for twenty years twice a year sometimes even three !!!! and never been spoken to like this from any other member of staff!!!!"

Minusy: "Seatback TV is of the worst quality among airlines. They really need to upgrade those. They don’t nearly give enough beverage and water. The gate wasn’t announced till last minute. There was no group priorities when boarding. Process was chaotic. Food was meh. No internet."

Plusy: "Staff on this flight were excellent"

Plusy: "We paid extra for exit row seats so we had good leg space"
Minusy: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."

Plusy: "Crew were great. EconomyX is a wonderful seating set up"
Minusy: "Very strange boarding. They got us through the boarding process but then made us all wait in the bridge because the plane wasn’t ready. So now you have a plane load of people all crammed into the bridge. Very poor."

Minusy: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"

Plusy: "Crew very friendly"
Minusy: "Seats and legroom poor if you’re six feet tall"

Plusy: "Staff were excellent and very friendly, service was great, and the entertainment on board was very good."
Minusy: "We were waiting in our seats for about an hour before take off due to a need to de-ice the plane due to snowy weather. I think everyone would have been more comfortable in the waiting area while this happened, or at least given the option to do so."

Plusy: "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Minusy: "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."

Plusy: "Food and entertainment was excellent"
Minusy: "Staff seemed a bit stressed and busy but very efficient"

Plusy: "Friendly crew, clean, well presented cabin."
Minusy: "Flight was late (again). Food was very little for an international service (small packet of pretzels + savoury muffin."

Plusy: "Overall comfortable journey"
Minusy: "No option to book food option 24 hours before as could check in could not been done earlier than 24 hours before flight. I logged exactly 24 hrs before filled in details which took a few minutes by that time said too late to book special meal."

Minusy: "This flight was probably great but I was not on it"

Plusy: "The crew was good. Now fast but good."
Minusy: "The food was pretty basic."

Plusy: "individual TVs"
Minusy: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "great flight , on time, great service"

Plusy: "Fast boarding one way from Nashville to Boston. Smooth ride and on time."
Minusy: "Trash onboard from previous flight and flight attendants texting during beverage service and seemed annoyed they were having to hand out drinks and crackers. I don’t enjoy feeling like a nuisance when I’ve paid $250 for the flight. FREE WiFi didn’t work. I always avoid Delta when possible."

Plusy: "No food or entertainment on short flight"

Plusy: "Staff was really nice and helpfull"

Plusy: "The crew was really friendly and helpful. The plane was really clean"
Minusy: "The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow."

Plusy: "They did eventually put out some small snacks and drinks (water and regular coke)."
Minusy: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."

Minusy: "Boarding in LA was. Mess"

Plusy: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Minusy: "The guy next to me was kind of smelly but was very nice."

Plusy: "Everything about the flight was great. We boarded and took off on time. I have no complaints."
Minusy: "No complaints! I had a perfect diet coke and pretzels while I watched tv."

Plusy: "Nothing"
Minusy: "The fact that my flight was delayed for the second time in the past week"

Plusy: "I'm surprise that Delta airline serves free dinner for domestic flight, which is definitely a compliment. I would travel with Delta airline again"
Minusy: "n/a"

Plusy: "Pilot got us back safe through some bad turbulence, the flight was shaky from start to finish. They gave extra snacks, were attentive to any needs. Would definitely trust Delta pilots again. Also with this being a connecting flight, it was nice that the group of five I was in was given an entire row to ourselves."

Plusy: "We got almost an absurd amount of food and drink on the flight, which was great. A meal, two snacks, a bottle of water, and several passes of the drink cart. The flight staff were all great, the entertainment options were plentiful. Really just a great flight."
Minusy: "The Amsterdam airport was ludicrous. We were making a connection and had to go through four different levels of security. Our 1hr45minute layover was completely taken up just waiting in random lines to have someone look at our passports, or ask us to pull up our full flight itinerary email (teh boarding pass was not enough for her....). I appreciate the security attempts but it was really over the top, and the staff had no idea what they were doing (were bad at directing people to the right place or explaining what they needed). Note that NONE of this was the fault of Delta or KLM, completely teh airport."

Plusy: "Boarding was smooth and fast. The crew was helpful with a wheelchair passenger, and get everybody else on board soon after. We depart the gate a couple of minutes early, and arrived almost half an hour early."
Minusy: "The first class seat were not much more spacious than the comfort+ ones. Choice of snacks were limited as it was a short regional flight. No overhead or seat back entertainment, but you can stream from the media server through in flight wifi."

Plusy: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Minusy: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."

Plusy: "Lots of seat space even in economy, I felt very comfortable and not cramped on my flight. Food was decent and flight attendants were very attentive. My flight was kind of an outlier experience as someone on my flight fell very ill and needed immediate medical attention. The KLM employees on board did a very good job of taking care of the situation and making sure everyone else on board still had a calm flight experience."
Minusy: "My connecting flight was scheduled too close to my landing time."

Minusy: "No TVs for int'l flight, disorganized and chaotic boarding process, limited snack options"

Plusy: "Bulkhead seats - logos legroom"
Minusy: "Very long boarding process - security checks and a long walk from connecting flight"

Minusy: "No tvs."

Plusy: "Entertainment good. Service good."
Minusy: "Disembark a disaster with broken jetway"

Plusy: "Crew was friendly."
Minusy: "Seats are uncomfortable. Very little legroom."

Plusy: "Delayed flight so water and snacks distributed before the flight"
Minusy: "No issues"

Plusy: "On time departure and arrival."
Minusy: "Cramped! Cabin crew not particularly friendly."

Plusy: "Great stewardesses, good food"

Plusy: "We had 35 minutes from landing in MSP to takeoff for BOS. We came in on gate C20 and our departure was for C5. The gate person could not confirm the gate so we hailed a vehicle to take us. The driver added 2 more to our cart which slow us down appreciably. We got to the gate and they hadn't started boarding. My wife went to the Ladies Room and I walked over to the desk. The boarding flight was going to LA!! Our flight was going out C11! I had to ask a woman to go into the restroom and yell for my wife to get moving! We made it but I don't know how. Typical Delta!!!!"

Plusy: "Friendly crew, ok seats"
Minusy: "Was not possible to even request a coffee"

Minusy: "All good"

Plusy: "Crew was great, flight was on-time and most often overlooked (but most important) we got there safely."
Minusy: "The seat on this 737-800 was uncomfortably narrow. This was likely due to the table-tray being in the seat armrest. I had to remove everything from my side pants pockets and even then was not particularly comfortable. This is particularly annoying because I usually avoid this by flying comfort plus. However, on this itinerary, Delta would not allow me to give them money for Comfort plus, because it was a domestic leg on an itinerary including stops in Asia. Such a baffling policy!?!?"

Plusy: "Satellite TV on this flight was perfect! I got to watch a football game live that I really wanted to watch, but conflicted with this flight. It was great! The leg room was good and the seat was comfortable on this short flight. The lighting was appropriate for an 8pm-12am flight. Crew was nice"
Minusy: "nothing to note here on this one."

Plusy: "Good movies"
Minusy: "Im 6'2. My knees still are hurting due to the horrible leg room"

Minusy: "Same as above"

Plusy: "I like the fact that I was able to get on this"
Minusy: "Delta is completely messed up. My luggage was supposed to travel with me to Boston. But it didn't. Delta waisted my time. Horrible customer su"

Plusy: "Crew was friendly and apologetic"
Minusy: "The AC did not work and we had to get off and hang out in the jetway for probably 45 minutes. Nightmare."

Minusy: "Family of 6 with 3 minors. Could not sit any of us together."

Minusy: "After a grueling 14 hour flight back to the states from Asia, got notification that my Delta flight was further delayed an additional 3.5 hrs from the layover of 2hrs, so I was at the airport for a good part of the day and did not get home till midnight. Altogether 24+ hrs of no real sleep. To add insult to injury, a Delta representative called and apologized, offering a $100 voucher or gift certificate. Raised expectation that they might actually do the right thing. I then received a Delta email that says "Your day just got better", except there was nothing but ads and enter to bid for things. Overall bad experience when I really needed them to get me home on time."

Minusy: "Too cramped for a flight more than 90 mins - even in the "comfort+" section. This plane configuration is fine for much shorter flight routes"

Plusy: "Comfort seat upgrade. Access to Virgin Lounge in London. Food was very good."
Minusy: "Video system on plane had too many commercials."

Plusy: "Great flight"

Plusy: "Nothing really."
Minusy: "Arrived at airport at 08:00a for 09:10a flight. Delay for weather, then crew rest, then cancelled ~6 hours later. All while sitting in the airport like a dope. Put on a flight with overnight in LGA, but they could not tell us if a voucher would be provided. Usual story since the govt does not mandate the airlines do better. Was not advised to try standby on other later flights, which worked. Finally landing in BOS, we sat for 45+ min waiting for a third person to flag the plan to the gate. Understand why, but really annoying after such a long day full of delays. Felt many areas could have been handled better. Each person individually tried, but in aggregate it was a mess."

Plusy: "They switched me to better seats"
Minusy: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."

Plusy: "Very enjoyable trip."
Minusy: "Nothing"

Plusy: "We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Clean, drink and water service was good and much appreciated"
Minusy: "Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline."

Plusy: "Crew rearranged people before takeoff to allow elbow room. Excellent food, salad and vegetable with meat option to help with hydration, wonderful noodle."
Minusy: "Slightly too cool but I had an extra blanket and that is preferable to hot."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Nice crew"
Minusy: "Not enough space to store at feet. Food was terrible - hot pockets - disgusting. Mystery beef stroganoff. Rude passengers pushing seats all the way back."

Plusy: "Nothing. But I did arrive on time"
Minusy: "I will try to avoid Lufthansa if I can"

Minusy: "Opóźnienie lotu"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Punctuality, the entertainment system"
Minusy: "For the first time in decades (hundreds of flights), I've had to find the paper bag and until the very end I thought I might end up needing it. My companion did use hers, and mine (also a first in many decades). Part of the bumpiness could have been due to a weather system but the plane's movement was jerky when taxiing in Boston. BOS-MUC used to be one of my favorite routes back when it was served by the A360. The new A350 is nothing special except for the entertainment system. Ironically the large screen seemed overwhelming due to the dismal distance to the seat in front."

Plusy: "Flew business class. Service and food were excellent!"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "i could bring checked baggage from Bos-fra, fra-cdg, cdg-fra but it was taken from me on fra-bos flight as being too big! bag came out very late on baggage claim food was poor, they ran out of food, it was served late in my section and there was no choice left. one option only which i could not eat."

Plusy: "on time departure and arrival"
Minusy: "boarding, after preferred members and those needing help, was all one. that's a lot of people. ended up being fine since there was plenty of time, but sometimes, people in the aisles slow the process down. might be better to put the people at the back of the flight on first."

Plusy: "I love the service they provide. .the air hostels were great"

Plusy: "only negative was whining child whose parents did not seem to care if whole plane was disrupted. Had tv available so watched olympics most of way home. Also, beer or wine with dinner"

Plusy: "we had to cut our trip short and book an immediate flight home on Lufthansa. The staff took excellent care of us. Even offered us some orange juice and milk to take home knowing that we may need it (being away for a while) and knowing that our first priority was to get to a hospital. These little events shows the extreme compassion from Lufthansa's on-board staff. We will now ALWAYS look to fly Lufthansa whenever possible."

Minusy: "Long lines at security check before the gate. Our luggage was lost"

Plusy: "Professional staff and condition of the plane"
Minusy: "Ran out of meal choices"

Minusy: "I will not be taking this airlines again"

Plusy: "It was nice to have both a dinner served in a timely manner, the additional option of drink offered and the snack before arrival. Staff working the flight were polite and friendly. Thank you for providing both a blanket and pillow - which its own Lufthansa pillow cover. Sadly the Anticipation of a Lufthansa flight still rests on the laurels of years of recognized quality. Sadly the Anticipation was greater than the rewards."
Minusy: "It is always so much easier to come up with the issues - wish I had more to add on the previous section. ENTERTAINMENT. Headphones provided required a two-prong jack option. There was only room for one prong - so only one ear had sound. The sound perhaps due to this limitation was poor and I couldn't hear the track. Consequently I choose one film with subtitles - which was helpful. The cabin comfort overall was on the chilly side and required the use of the blanket for the whole trip. Meals - the dinner meal served was a nice selection. However, the dessert was still cold - affected flavor. I think a nice bar of chocolate would have been equally welcome as dessert option. There was a small Ritter - which was nice. Lunch or pre arrival snack - really a poor excuse for what was served as pizza. Very doughy and little filling. The tomato was ok but the other selection served - was not a good choice. Not sure what it was. Also had anticipated a warm cloth before landing as a refresher. The seating is incredibly narrow. While most planes are forced into less space, this ride was particularly uncomfortable. I know that there are different model planes each with its own space limitations, advantages or disadvantages, but - frankly, I had expected better from Lufthansa. Finally, by chance having flown to Europe by Swiss Air - I reluctantly have to say that their comfort level, meals and refreshing cloth made it a more comfortable flight."

Minusy: "Flight attendants served too many drinks (hard liquor) to the passenger sitting in front of me, and continued serving him even after he was visibly drunk. When preparing for landing, one attendant gave an annoyed answer when I asked him to remind the same passenger to set his seatback in vertical position."

Plusy: "Our flight attendant in business class, Tobias (Tobi), was fantastic. He was very pleasant, attentive and professional. The food was delicious and served so promptly."

Plusy: "Nice seats and friendly staff"
Minusy: "This was an evening flight and while we landed at Logan on time we had to sit on the tarmack for a full hour before we could get to our gate. After a cross-Atlantic flight this final hour on the tarmack was almost unbearable. On top of that, it was 8pm EST which felt like 2am for passengers from Europe. It was just a very long day of travel."

Plusy: "The cabin crew were well trained, hospitable and efficient. The young lady assigned to our section of the aircraft worked endlessly to address the needs of passengers, and remained extremely pleasant and often humorous, throughout the passage."
Minusy: "The boarding process unnecessarily was long and hot. We stood in the jet ramp line for nearly 15 minutes before entering the aircraft. There was no ventilation and the air was tepid. The seats were smaller in Economy Class than on competitor carriers. The lavs were unattended to during the 7 hour flight and, consequently, were filthy during the last hour or two. The food was mediocre, at best, but at least the cocktails were not an upcharge. Enough alcohol can make just about any food palatable."

Plusy: "Food was better than on my flight from BOS to fra. Service was good."
Minusy: "Boarding. They board priority and then everybody which makes boarding hard. Prolongs it on the plane."

Plusy: "food remarkably good decent entertainment comfortable temperature on time, not waiting everything went as expected."
Minusy: "sadly, airplane seats just aren't that comfortable. But that is universal and expected."

Plusy: "Everything was great, from a complimentary checked bag to plentiful drinks and entertainment choices. Plus the seat backs recline and the seat pushes out so you're extra comfortable on long flights."

Plusy: "NOTHING!"
Minusy: "Lufthansa's customer service is terrible. The service agent who rebooked my flight said flight was FULL when there were several seats open. The lady charged me an exorbitant amount saying that the "flight was overbooked". I am NEVER flying Lufthansa again. In addition, I am spreading the word to family and friends who use Lufthansa to use another air carrier."

Plusy: "On time. Great flight attendants and food"
Minusy: "Not much space in the seat. The short flight had more legroom"

Plusy: "The Frankfurt-Boston flight seat was comfortable & food was very good as well as the air hostess in charge was excellent & very cordial."
Minusy: "Entertaintainmemt movies"

Plusy: "Legroom is better than many. love having metal silverware."

Plusy: "Very large selection of movies and TV shows"

Plusy: "super comfortable seats, good movie selection and smooth interface with the personal video screen/music/tv etc., also surprisingly good food."
Minusy: "sound on the entertainment system broke halfway through the flight (just my seat)."

Minusy: "Due to delays on flight to Frankfurt, I missed this flight and was stuck in Frankfurt overnight. Waited over an hour for a shuttle to hotel; mediocre food and lousy room."

Plusy: "Crew"

Plusy: "Friendly crew, food better than on other companies, very smooth ride!"

Plusy: "Staff was exceptionally friendly and efficient. Aircraft was pleasant and clean. Seats are a bit uncomfortable in that they seemed to lack cushion comfort but space was OK for economy class. I will highly recommend your airline to others. Thank you!"
Minusy: "Food quality was not good."

Plusy: "Usual faultless KLM experience"
Minusy: "Nothing."

Plusy: "Pleasant crew. Appropriate and efficiently served snack."
Minusy: "Boarding and disembarkation were slow."

Plusy: "Flight arrived on time"
Minusy: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Plusy: "The crew was informative"
Minusy: "Inflight sandwiches"

Plusy: "Customer care was super supportive"
Minusy: "Inflight sandwiches"

Plusy: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Plusy: "The crew was great. The soecial meal request was hadled well despite oversight."
Minusy: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Plusy: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Minusy: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Plusy: "Crew was helpful and food was very good"
Minusy: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Plusy: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Minusy: "Doesn't"

Plusy: "Entertainment was amazing"
Minusy: "Seats a bit hard"

Minusy: "Delays, took my hand luggage into the hold,"

Plusy: "Nice aircraft"
Minusy: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Plusy: "Helpful and kind crew"
Minusy: "I wish there was WiFi"

Minusy: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Plusy: "Crew were great, food, entertainment, seat and everything else was great as well."

Plusy: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Minusy: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Plusy: "Good"
Minusy: "Nothing"

Plusy: "Best airline in the business quick efficient and outstanding service What else can you say"

Plusy: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Minusy: "Nothing"

Plusy: "NOTHING"
Minusy: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Plusy: "Friendly hostesses"
Minusy: "Flight was delayed 3 hours"

Plusy: "Good flight, very attentive crew."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Norhing"
Minusy: "They have mabaged to lost my luggage"

Plusy: "We got a meal for a 1h flight only"
Minusy: "No entertainment but normal for this type of flight"

Plusy: "Fabulous trip with friendly, helpful staff"
Minusy: "Nothing"

Plusy: "Booked extra room seat which gave me good room for seating"

Plusy: "The aircraft was clean"
Minusy: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Plusy: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Plusy: "Good flights. Good prices."

Plusy: "Seats were comfortable"
Minusy: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Comfortable seats. Warm plane with happy staff."
Minusy: "Maybe a second sandwich option for food, not everyone likes cheese."

Plusy: "Helpful and smiling cabin crew."

Plusy: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Minusy: "Nothing to be honest . All positive."

Plusy: "Cabin crew very pleasant"
Minusy: "Lost our bags, little sympathy from staff"

Plusy: "Easy boarding, plenty of room"

Plusy: "Easy Boarding"

Plusy: "The sandwiches were simple yet just the right touch, on all four flights."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Minusy: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Plusy: "Timing & efficiency. Good food though only a sandwich."
Minusy: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Plusy: "Good"
Minusy: "Good"

Plusy: "The crew."
Minusy: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Minusy: "The flight was delayed. Food is miserable."

Plusy: ":("
Minusy: ":("

Plusy: "Fairly new plane with clean/comfortable seats"
Minusy: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Plusy: "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Minusy: "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."

Minusy: "It cold be better if there is no flight delay which put in cause all our plans!..."

Plusy: "everything from the boarding and check-in process to in flight comfort."

Minusy: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Minusy: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Plusy: "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Minusy: "Flight was delayed which was out of their control"

Plusy: "sporo miejsca na nogi"
Minusy: "możliwość wyboru posiłków"

Plusy: "The plane was fairly new, clean, and comfortable seats."
Minusy: "A better selection of the main meals in business class."

Plusy: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Minusy: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"

Plusy: "Very on time, smooth take off and landing and friendly staff."
Minusy: "Perhaps spirits offered other than just wine. And a vegetarian food option."

Minusy: "Timing of food"

Plusy: "The plane was comfortable the free drinks and food and crew were friendly."
Minusy: "Can't think of anything!"

Plusy: "A short but very pleasant flight and food was served, excellent in every category."
Minusy: "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."

Minusy: "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."

Plusy: "The crew were excellent during the flight."
Minusy: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."

Plusy: "Ciepły posiłek na pokładzie, dobre winko"
Minusy: "Opóźnienia."

Plusy: "Odprawa"
Minusy: "Duwersyfikacja miejsc w samolocie / płowa rzędów do 12 wygodniejsze oraz z większymi odstępami miedzy rzędami, propozycja zmiany miejsc w tej samej klasie ( economy) za dodatkową dopłatą jest słabym rozwiązaniem - po tym doświadczeniu nie będę polecał podróży liniami TAP"

Plusy: "Nothing, missed the connection"
Minusy: "No flight to Faro during late arrival from"

Plusy: "everything was fine. nothing specifically wrong or bad."
Minusy: "had the same food the third time this week. they could do more"

Minusy: "Boarding took longer than expected. Flight was delayed then was delayed a second time once everyone was boarded. Smaller plane than the usual TAP planes, but okay flight."

Plusy: "You can charge your devices (only in one plains from London to Portugal)"
Minusy: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"

Plusy: "Refuel was quick and we were back on air in less than 30 min... Wich was great.."

Plusy: "Quick... I was happy to be out of there"

Plusy: "Space was actually good."
Minusy: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."

Plusy: "Friendliness of ground and cabin crew"
Minusy: "2 hour delay, but nobody at Manchester Airport Kept us indormend. Food on aircraft was poor (basically a coleslaw sandwich). Long drive from plane to terminal. Bags took forever to come"

Minusy: "Slow delivery of bags in Lisbon"

Minusy: "Late"

Plusy: "Flight was only 15 minutes late"
Minusy: "Food and drink (esp. non-alcoholic) is terrible. Not offering a vegetarian option - even on short haul - is ridiculous in the 21st century."

Plusy: "Clean"
Minusy: "Could have had a vegetarian option for the sandwich."

Plusy: "Customer Service was excellent."
Minusy: "Viewing options in 38E where i sat, were terribly uncomfortable. The screen i had to look at was off to the left and i had to sit sideways to see the screen."

Minusy: "Flight was late on way back. Also no food optipn for vegetarians"

Plusy: "The crew provides a good service"
Minusy: "The airline wanted to double charge me for baggage after have had a layover during my trip, so when I was checking my luggage by second time in order to go to my destination, they insisted on make me pay, even thought I had paid my luggage online before to take the flight from the beginning."

Plusy: "Cabinstaff were friendly and professional"

Plusy: "Cabinstaff were friendly and professional"

Plusy: "the flight was fine."
Minusy: "The 70 euro luggage fee was a bit excessive. The delay and subsequent missing of my connecting flight that resulted in a 11 hour layover and a 10 euro voucher was pretty lame. TAP Portugal customer service leaves a bit to be desired"

Plusy: "On time and waited for our connection from Miami without any fuss"
Minusy: "Comfortable seats but very luttle legroom"

Plusy: "Staff good very pleasant. Entertainment good."
Minusy: "Bit late into Lisbon and luggage left behind."

Plusy: "Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard."
Minusy: "The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer."

Plusy: "On time, clean airplane, polite air crew and a sandwich and soft drink."
Minusy: "NA"

Plusy: "Boarding was easy, fast and efficient. Crew were friendly and welcoming. Complimentary snacks were welcome and nice."

Minusy: "No vegetarian option The last seats mean can't lean backwards when someone in front goes backwards :("

Plusy: "Crew and food"
Minusy: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."

Plusy: "Crew and food Were ok."
Minusy: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."

Plusy: "Friendly air hostesses"
Minusy: "Too much security check at the airport due to the U S Homeland requirements"

Minusy: "the entertainment system was outdated and did not work. For such a long flight this in not acceptable"