Hotele: Boston

Plusy: Amazing place, breakfast superb, served right outside our room, bed super comfortable, really enjoyed ourselves, if we are every back in Boston we will be booking again.

Minusy: Location was fabulous

Plusy: The sunrise, the fruit cups, the coffee, the decor. Very pretty place!

Plusy: The view hands down. The size of the room was way overboard for two us but we enjoyed the room to spread out.

Minusy: Can't think of anything!

Plusy: Great location... it’s where I chose to propose!

Minusy: No on site bar

Plusy: The spot was beautiful! The views spectacular! I absolutely loved the location, and the amenities. The common room was equipped with a pool table and large screen television which we used. They offered board games, which we used, and every afternoon they had cookies and hot cocoa in the common room which my son took advantage of regularly. The staff was friendly and helpful, the room was spacious and clean, offering a keurig, a microwave and a mini fridge. Breakfast was included as a buffet that you can bring back to your room. It was first come first serve, but 2 members of my family are celiac, so some choices were limited depending upon what type of breakfast foods were served. The mini fridge came in handy because we were able to buy some breakfast staples from a local market and eat them in the room at the small dining table. After exploring the surrounding areas, we all agreed that we chose the best spot for lots to do and see. The hotel is the perfect location for walking to all sorts of attractions, and restaurants. If we return to Boston we would likely stay at the Boston Yacht Haven again.

Minusy: Upon our arrival the first night after a long ride into the city, we were all exhausted, we were told by the check in that we could not keep our large pick up truck on site. There is a ton of parking on the wharf and we were surprised by this because the hotel was only half booked. There were 4 cars in the lot, and when I booked the reservation it stated clearly that they offered on site parking. She told us that we would have 30 minutes to unload and then she could direct us to the nearest parking garage, where they were certainly going to charge us an exorbitant fee for such a large vehicle. Apparently the hotel only has 5 allotted spots and you need to reserve them in advance. With 10 rooms on the property, 5 people are likely going to be without parking, and no where on their website does it mention this. Because it was off season, we were told we could park the next night on the property and reserve that spot for the remainder of the trip. At this time I was also told that they charge 45$ a night for parking, which also came as a surprise, however since the garages on the north end would likely charge us 60$ and up a night, I would rather pay the hotel. I was really annoyed because had I been told this back when I booked the room a month in advance I certainly would have reserved a spot. Since we were given only 30 minutes to unload, we needed to move quickly. Once we were done I came down to the front desk to get info as to where we needed to park and I was met by another gentleman who said he managed the grounds. He apologized and told us that they would make an exception for the night and they promptly charged my card for the parking. We were relived, but it was all very unprofessional.

Plusy: Unique harbourside location, intimate feel, large rooms, comfortable beds, large shared lounge, close to the restaurants of the North End, plentiful breakfast buffet including fabulous hot pastries, very helpful staff, handy laundry.

Minusy: Nothing, it’s a great place. We didn’t miss the facilities of a larger hotel (restaurant, bar etc.) because of the location.

Plusy: Fantastic. Good breakfast. Clean large rooms. Great location.

Plusy: Było to wspaniałe miejsce

Minusy: Nie mam nic złego do powiedzenia tutaj

Plusy: The staff was amazing and the rooms were large and clean

Plusy: View of the Harbor was amazing

Minusy: No

Plusy: Everything the food is excellent

Plusy: Tremendous location and truly five star accommodations.

Minusy: No.

Plusy: Location and Hotel

Plusy: It was all excellent.

Minusy: But....you could not buy a coffee on the property through the day. We were directed tobStarbucks outside.

Plusy: Location. Cleanliness. Customer service

Minusy: Nothing. Everything was perfect

Plusy: It was in a great location

Plusy: Location and amenities. If we asked for it we got it. Yoga mat, ice, corkscrew, and maintenance. We had one of the newly renovated rooms which was really beautiful. Fantastic view into the harbour.

Minusy: Some of the new renovations were not checked thoroughly for functionality. Toilet ran and needed adjustment. The sliding door into the bathroom could not be opened or closed without significant effort. Maintenance could not fix it as the door is too heavy

Plusy: It was a true 5 star experience

Minusy: The AC in the room had a very strong fan, even when turned down low - it did not extend to the bed so it worked for me but if I had sat at the desk, it was to the point of uncomfortable. But the overall hotel experience was first rate.

Plusy: Value was good but prices also very high. Restaurant was very expensive but also very good.

Plusy: It’s location was exactly what I needed, close to everything the city has to offer.

Minusy: In room dining options were a bit lacking so we ended up passing on it entirely.

Plusy: Location was perfect for our Boston experience - would highly recommend

Plusy: The rooms were very modern and roomy and clean. They also had a book and free complimentary breakfast witch is what makes a perfect hotel.

Minusy: The breakfast verity is the only thing i would change.

Plusy: Cleanliness

Minusy: Nope

Plusy: The entire room the place the area and also how comfy the beds where

Minusy: Well I liked how quiet it actually was I also liked how we had are own little fridge and stove to cook and even make some coffee and we had utensils and pots to cook

Plusy: Great experience. Amenities better than most. Very friendly and helpful personel.

Plusy: Clean and great location.

Minusy: Staffers were on strike and made sleeping impossible, banging drums. I was able to move rooms but got put on top of a night club which was even worse. You should notify people ahead of time about the strikes and give them the option to change hotels.

Minusy: It was a little far from restaurants.

Plusy: Spacious, clean and modern room.

Minusy: Noisy, could hear person walking upstairs. Location far from things to do.

Plusy: Such a beautiful hotel the kids and I loved it

Minusy: The pool is a little small but still ok for free swimming.

Plusy: .

Minusy: This is a pet friendly hotel, so alot of dogs barking and urine in an elevator.

Plusy: Every modern hotel. Energy saving and healthier leaning lifestyle. Definitely will stay here again.

Plusy: Clean, comfortable, nice pool, good breakfast, very friendly staff.

Plusy: Beds and location

Plusy: I wish there was a real restaurant and bar in the hotel. Bar was lacking and bartender was a bit grouchy.

Plusy: The rooms were large and well equipped. The beds were comfy. The two-story rooms made them feel more like a suite than regular room and the high ceilings and architectural elements of the historic building are lovely. The location is unbeatable.

Minusy: It was hard to regulate the room temperature and the HVAC was a bit noisy.

Plusy: The location cannot be beat if you want to be close to Quincy Market/North End/Downtown. Also, all the rooms are suites with a spacious living space. This is also a historic building so be sure to browse the museum quality displays throughout the lobby and hallways. Don't miss the observation deck!!

Minusy: Bathroom was tiny - I understand wanting to have access from bed and living rooms but that doesn't really work in a 'smaller than average' hotel bathroom. Take out the big dining table, change to a drop leaf and steal 6 feet to expand the bathroom. Btw, if you are a light sleeper, request a high floor.

Plusy: The location was perfect, the staff was great, they had activities for those staying in and the price was high but considering everything that you get I think it's worth it.

Minusy: Maybe having a complimentary breakfast.

Minusy: we had a small favor to ask, which they first promised later refused.

Plusy: Great location. Large rooms in historic beautiful building. Nice breakfast in morning

Minusy: We were on first floor near the breakfast room and toilets. Got quite loud on occasions.

Plusy: LOCATION LOCATION LOCATION

Minusy: No

Plusy: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.

Plusy: Not applicable