Sheraton Boston Hotel

Thought the staff was efficient, experienced and helpful. The bed, bedding, towels and toiletries were nice.

Did not have breakfast but did have room service from the Market, which was inferior. The toilet flush was extremely loud, usually not an issue, except if other folks were asleep flushing was intrusive. The furniture, other than the office / desk chair was fairly uncomfortable.The HVAC, which looks like a retrofitted system, was loud and constantly blowing air. There was an old unplugged refrigerator just sitting on the floor next to the other refrigerator. Did not prefer viewing all the Hotel services, menus, etc. on the TV. Would prefer written material. In Hotel dining options very limited and sub-par.

shabby property

Location was right next to the convention center with the conference I was attending, and plenty of food and drink options near by.

Hotel could use an upgrade, it's looking a little shabby (I've been there many times before). The worst part was the comforter on the bed was quite soiled and needed to be tossed aside before I could get into bed. Gross.