Znajdź tanie loty do Tampy

Plusy: "Amazing"
Minusy: "Nothing really"

Minusy: "Food"

Plusy: "The seating in upper class is unconventional and uncomfortable."
Minusy: "Reconfigure seating in upper class. We will no longer be customers for that reason alone.."

Minusy: "Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory."

Plusy: "Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again."

Plusy: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Minusy: "Checking in bags and printing boarding passes were long unorganized lines of people"

Minusy: "Squishy space and very late flight unfortunately"

Plusy: "Most of it was of a reasonable standard."
Minusy: "Plane was full"

Plusy: "Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!"
Minusy: "USB socket on the entertainment on both flight out and return was broken."

Plusy: "Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!"
Minusy: "I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well."

Plusy: "Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific."

Plusy: "Karl was amazing! So helpful and sweet!"
Minusy: "Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise."

Plusy: "Amazing and helpful crew. Great seat."

Plusy: "Crew were great! Neck cushions on chair aren’t adjustable and not comfortable."

Plusy: "Comfy, nice crew, attentive."
Minusy: "Nowt"

Minusy: "Nothing"

Minusy: "More leg room"

Plusy: "The crew was maybe average, that was still the best point."
Minusy: "Extremely tight space. The food was almost inedible. Awful."

Plusy: "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Minusy: "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."

Plusy: "Top crew very friendly and professional"
Minusy: "Business class food was bizarre for breakfast - a Mexican taco??? Asked for eggs from economy to be back later up"

Plusy: "Food was very good"
Minusy: "Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it"

Plusy: "The airplane was quiet My seat did not recline, but was seated in a different place where the seat reclined Bathrooms were clean and plenty"
Minusy: "The remote controls for the entertainment system That you can’t reach the vents when you have to be buckled"

Plusy: "The crew were informative and friendly and attentive. We fly often and the food on this flight was the best we have had in a very long time, and we weren’t even expecting any. Thank you for a great flight Virgin ,"
Minusy: "Long walk to the gate but no problem"

Plusy: "Limited numbers in the top deck, silence, service and deplaning first."
Minusy: "Food has to much of an asian slant."

Plusy: "Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good."
Minusy: "Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage."

Plusy: "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Minusy: "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."

Plusy: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Minusy: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"

Plusy: "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Minusy: "Nothing"

Plusy: "food was great!"

Plusy: "We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly."
Minusy: "I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted"

Plusy: "Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from."
Minusy: "The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip."

Minusy: "No flight"

Plusy: "Loved the food and ambiance"
Minusy: "The on air entertainment was surprisingly low quality"

Minusy: "Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?"

Plusy: "Top glass airline"
Minusy: "I lake food and good service crew"

Minusy: "luggage never made it to Boston? Don't know who's fault it was.Problem was corrected."

Minusy: "I did not like the fact that my seat was between 2 small children that belonged to a family sitting behind me .It was ridiculous to put a stranger on a 10 hour flight with a 3yrar old on one side and a 5 year old on the other"

Plusy: "We paid extra for exit row seats so we had good leg space"
Minusy: "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."

Plusy: "The cabin crew were excellent!"
Minusy: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Minusy: "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."

Plusy: "2 bags each 23 kilogram each total 46"
Minusy: "Coffee. I don't know what it was but the worst coffee I have ever had and I tried it 3 times"

Minusy: "Staff"

Plusy: "Cabin crew were accommodating and nice throughout the flight. Meals were good and the service was quick. Large range of entertainment selection for the trip helped pass the time."
Minusy: "The check in process and boarding process were very slow. It made going through security a bit stressful and I didn't have much time after going through the security to use the bathrooms or get a quick bite to eat before the plane boarded."

Plusy: "Flight was close to being on time. I was able to get a lot of sleep on the flight."

Plusy: "Easy and on time boarding."
Minusy: "Seats are extremely small. And when the seat in front reclines they are basically in your lap."

Plusy: "Free drinks! Lots of food and good entertainment. Glad to have a free blanket and headphones as well."
Minusy: "Economy seating wasn’t that comfortable"

Plusy: "Staff was very friendly"
Minusy: "Headphone jacks are costume, could not use my own."

Plusy: "Overall comfortable journey"
Minusy: "No option to book food option 24 hours before as could check in could not been done earlier than 24 hours before flight. I logged exactly 24 hrs before filled in details which took a few minutes by that time said too late to book special meal."

Plusy: "Nothing really!"
Minusy: "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didn’t have time to buy for nothing to eat but I was very surprised they didn’t offer me anything on the plane and when I ask they I have buy it online and didn’t have many choices anyway, I very disappointed with this fly."

Minusy: "Great crew and flight! Cheers!"

Plusy: "Flight was smooth and short"
Minusy: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"

Plusy: "Was boarded promptly"

Plusy: "Food selection, service, and variety of entertaining entertainment options."
Minusy: "More leg room for economy."

Minusy: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "Boarded on time."
Minusy: "After boarding the door was closed and the jet way was moved back. 5 minutes later they said they were going to bring the jet way back and open door to let more people on board. They broke 2 FAA regulations by doing this and we were delayed an hour because Deltas computer would not allow this."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Minusy: "On my opinion Delta is one of the best airlines. Staff are friendly and they made me feel service. They are really nice and they.take care of been on time and anything you ask them they are there to answer. Great airline"

Minusy: "Very late and boarded too long before leaving the gate."

Minusy: "Delayed"

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "Quick boarding, extra space to put things in front of you"

Plusy: "Great leg room"
Minusy: "I was next to an obese person who literally took half of my seat. That was extremely uncomfortable."

Plusy: "All things connected to the flight were just right"
Minusy: "Nothing was an issue."

Minusy: "They ran out of blankets, earphones on the flight"

Plusy: "Service is excellent. And the comfort too."
Minusy: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."

Plusy: "We left and arrived early. Smooth flight overall just a great experience"
Minusy: "We couldn’t have peanuts. Not really a negative but"

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "On time. Connecting through Atlanta is quick and efficient"

Plusy: "Comfortable seats"

Plusy: "Flight was on time, flight attendants were very nice and professional."

Plusy: "Nothing in particular stands out."
Minusy: "The boarding process seemed backward, took longer than usual to board the plane."

Plusy: "On time! Easy boarding!"
Minusy: "They had problems with both the wifi and the entertainment system. Super friendly crew further."

Plusy: "We landed earlier than expected"
Minusy: "Bathroom was very smelly"

Plusy: "Movies"

Plusy: "On Time"
Minusy: "No opportunity to purchase additional food"

Minusy: "Got put on standby despite having purchased my ticket over 1 month in advance"

Plusy: "I am liking the new Delta terminal at LAX. The flight crew was nice pleasant and helpful. The pilots kept us informed."
Minusy: "The Delta Sky club was small and over crowed. If you go take the first seat spot you can find. It doesn’t get bigger. I have high hopes for the new combined lounge between the terminals. The flight itself felt like an older 737-800 while it had power there were only two and the two others in my row snagged them. I was in Delta Comfort and have to say the extra leg room isn’t a lot."

Plusy: "We made it it was short 1 hour 11 min"
Minusy: "I had a long lay over it was more then 12 hours"

Plusy: "gate staff were great"
Minusy: "plane cabin staff looked overworked"

Plusy: "On time"
Minusy: "With a short layiver, it would be nice to have the option to pirchas a sandwich on board"

Plusy: "Whole thing was easy, plane was nicely updated on the interior"

Plusy: "Staff was really nice and helpfull"

Plusy: "Crew was as helpful as they could be. Even though they didn't have much info about the delay, they answered questions and stayed calm."
Minusy: "2 hour delay. Got a free bottle of water."

Plusy: "Everything"
Minusy: "Everything was perfect"

Plusy: "Plane was clean. Hotel due to missing connection was nice."
Minusy: "Flight delays cause cascade of irritable passengers. Flight out of Phoenix delayed due to late departure from previous location. We were told mechanical reasons was the cause of the delay. This caused many passengers to miss their connecting flight in Atlanta. When we arrived after midnight, one gate person was attempting to help 50 people with morning connecting flights and room accommodations. The airline knew 3 hours prior that they would have tired, hungry, frustrated passengers. To then have to wait more than an hour in a line to get a bed and or a meal was too much for most people. There were other smaller examples of how Delta's staff or procedures were not customer centric. I will avoid Delta for travel in the future, and I am getting out of their stock."

Minusy: "Our flight was originally scheduled for departure at 7:45 PM. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. We received three additional alerts making our total wait time at the airport 5½ hours before we could approach the gate and board the aircraft. Seating in immediate gate area was not comfortable. Boarding was chaotic at best with very little control and guidance provided by Delta staff. The audio over the PA system was difficult to decipher much of the time. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. My suggestions to improve customer satisfaction based on my experience would include the following 1. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. 2. Improve seating in the waiting areas near all Delta gates. 3. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. 4. Maintain or replace audio equipment if necessary to help improve quality of audio messaging in all boarding areas."

Minusy: "My email read check into Aeromexico I could not check in the Aeromexico using my phone I was dropped off at the Aeromexico terminal after standing in line for half an hour I find I was in the wrong terminal I needed to be in a different terminal with Delta because Aeromexico even on my reservation read that does not fly to Tampa. I had to find a shuttle to another terminal the shuttlesare not marked it was very confusing"

Plusy: "Friendly but efficient. Allowed me to keep my bag with me without a fight."

Plusy: "Very friendly flight attendants and for the most part I could understand the pilot when he spoke."
Minusy: "Wi-fi should be free. Put chocolate into the snack options."

Plusy: "Was a nice flay , thanks"

Minusy: "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."

Minusy: "No seat assignment prior to arriving at the gate"

Minusy: "My connecting flight left 20 min early!!! I missed it because my original flight was 25 min late."

Plusy: "Very good."
Minusy: "Snack food not health.Cold and I lost my glasses in the boarding lounge and found the lost and found difficult to fill in as I didn't know area code. It took me a while to get I have not had a reply"

Plusy: "I was traveling with my young daughter (3 years old) and wife. The crew was really welcoming and accommodative of us. My little girl got the Delta wings pin (including a second one when she lost the first one), and was able to visit the flight deck. Extra kudos for my daughter being able to see a female pilot! :-)"

Minusy: "Made me check a small bag and let others carry on 2 and3 bags very rude"

Minusy: "More food choice and more snacks should avialable during flight time Both serving food is very bad"

Plusy: "Comfy seat."
Minusy: "Plane was late, crew was surly."

Plusy: "Crew was great."
Minusy: "The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined."

Plusy: "Crew was great"
Minusy: "So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "Boarding in Frankfurt Germany was horrendous! Waiting in the "extended " part of the terminal was not ventilated. When we finally took the bus to the plane, we waited on the bus more than 15 minutes in 90 degree weather, with the doors open! The crew outside were very rude and dismissive. The crew"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "safely arrived; very pleasant crew"
Minusy: "Late departurne and arrived about 45-60 minutes late; having to board on the tarmac rather than directly from the terminal."

Minusy: "Opóźnienie lotu"

Plusy: "Flight directly to Tampa"
Minusy: "I did not like the passenger reclining their seat all the way back. this left me with no room to relax on a 10 hr flight"

Minusy: "Lack of drinking water fountains at the KRK airport"

Plusy: "Comfortable seats. Good snack. Helpful crew. We needed extra assistance and staff were very accommodating."
Minusy: "No negative comments."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Seats and table are small, very cramped quarters,I’m 6ft 1 &. 210 & it was very tight, can’t really stretch your legs out or get comfortable enough to sleep, the crew was very good, always spot on when needed & constantly offering drinks & warm towels."
Minusy: "I really didn’t like our party being separated when we bought our tickets all together, my niece was uncomfortable being away from us on a long flight, this part of the booking process is very frustrating as your seat can be sold to someone willing to pay for it & you get moved unknowingly & when you go to board your seats have been changed."

Plusy: "Easy boarding"
Minusy: "Food"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "efficient service. timely departures/ arrivals"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!"

Plusy: "Everything was great and comfortable. Good and helpful services on board and at gate. We received a sandwich, which actually was pretty good!"
Minusy: "Nothing."

Plusy: "The entire crew was very professional and friendly, and I could tell that each one of them really liked their job. I am a seasoned traveler and have flown in the past on every major and minor airline, and I have to rate my flight LH424 from Munich to Boston as one of the best."
Minusy: "I cannot think of a thing that I did not like."

Plusy: "We left an hour late. Pilot made up most of the time in the air."
Minusy: "United app didn't work. No entertainment. Seats so close, you couldn't read because distance too short. Could have heated the breakfast sandwich. Just threw it out cold and late."

Plusy: "3"

Plusy: "finally they changed the breakfast to include the sausages,,that pizza vegetarian was terrible"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "We made it to the gate from our connecting flight at 1pm, flight was supposed to leave at 1:10, we got to gate after RUNNING from gate A to Z just to be told the plane left. After researching, we found out the plane didn't depart until 1:43pm. Horrible horrible service. Will NEVER fly with Lufthansa or into Germany."

Plusy: "Entertainment choices, food, on time, kind crew, and comfortable seating."
Minusy: "Crying babies-but that's not the airlines fault at all"

Plusy: "Reasonably good entertainment and ability to charge electronics with USB"
Minusy: "The airline was rude. They made us miss our flight and sent a generic sorry email instead of trying to actively right the wrong. They were inconsistent in their timing and unhelpful when we asked for help with traveling with two little kids. They lied to me about which desk to go to and traumatized my children."

Plusy: "I slept for about 5 hours. More so than most flights. Flight crew was reasonable."
Minusy: "Being constantly bumped. Food ok. When an airline stops having a policy of inflicting suffering in order to get me to pay more, well, I will give a higher rating."

Plusy: "I liked the crew personnel"
Minusy: "I didn't like food"

Minusy: "late 3 hr"

Plusy: "Crew kindness."

Plusy: "a service"

Plusy: "Great service!"

Minusy: "the fl;ight was late overall 6 hours, which depended on weather, but"

Plusy: "everything was amazing,i love this airlanes end every year fly with them! Thanks!"

Plusy: "Very helpful crews. Any problems."
Minusy: "Nothing"

Plusy: "On time for all legs"
Minusy: "4 hour lay over in Toronto"

Plusy: "Safe and on time"
Minusy: "Too cramped. 9 hrs of tight quarters"

Plusy: "Flight was on time. Crew was very friendly. Everything went perfectly."
Minusy: "N/A"

Plusy: "I liked how generous they were with food and drinks"
Minusy: "Free WiFi could have made the flight a lot better"

Plusy: "Boarding was efficient and the crew were nice."
Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."

Minusy: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Minusy: "Still don’t have my luggage yet"

Plusy: "The socks offered in business were comfortable and nice looking. The red wine was good."
Minusy: "The food was just average and the seat not too comfortable"

Minusy: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Minusy: "Boarding was crazy. Could not everyone in the gate area."

Plusy: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Minusy: "Not being to help on the ground in Copenhagen with delta issues"

Minusy: "The plane is so old..,"

Minusy: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Plusy: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Minusy: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Minusy: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Plusy: "The flight was smooth, the service was friendly, and the food with plentiful."
Minusy: "Too much activity in the cabin during the flight."

Plusy: "I love the food"

Plusy: "Crew was nice and efficient"
Minusy: "Economy seats don’t recline enough."

Minusy: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Minusy: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Plusy: "Boarding agent extra effort to improve my seating!"
Minusy: "Food amount less than expected."

Minusy: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Minusy: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plusy: "Face recognition was amazing"
Minusy: "Too hot on plane"

Minusy: "Still waiting to board after missing this connection had to be booked on another airline"

Plusy: "Time and Good clean place.. in This case airpöane.."
Minusy: "It was not entreteiment st all"

Plusy: "Efficient crew"
Minusy: "Long, slow line at check in. Not many new movies or tv shows"

Plusy: "Restrooms clean, decent food and drink, nice cabin crew."
Minusy: "No complaints"

Plusy: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Minusy: "Nothing to say"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Minusy: "Customer service"

Minusy: "infotainment was down. Lost my luggage the flight was delayed"

Minusy: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Plusy: "Good service onboard, good food. On time."

Plusy: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Minusy: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Plusy: "Bording was good and general flight ok"
Minusy: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Amesterdam airport employee was really rude"

Plusy: "Airlines issue"
Minusy: "Profiling certain customers"

Minusy: "They stole my money"

Plusy: "My bagage broke"
Minusy: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Plusy: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Plusy: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Minusy: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Minusy: "Nothing."

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Minusy: "N/A"

Plusy: "Nothing"
Minusy: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Plusy: "Nice and attentive crew."
Minusy: "Seats not comfortable in premier economy."

Plusy: "The crew was very friendly."
Minusy: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."

Plusy: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Minusy: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Plusy: "Friendly crew"

Minusy: "The craft is a bit old. Harsh landing."

Plusy: "Food"
Minusy: "Seat"

Minusy: "See above."

Plusy: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Minusy: "Seats were not comfortable, even in Comfort + seating isle."

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "The cue lines per zone are a brilliant idea!"
Minusy: "An explanation to passengers as to why there was a backup between the gate and the plane."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Minusy: "Not to be late ,and not to loose my luggege"

Plusy: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Minusy: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Plusy: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"

Plusy: "Great seat. Comfortable. Quick boarding."
Minusy: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Minusy: "WiFi"

Minusy: "Thanks"

Plusy: "Crew was friendly and attentive but hard to understand"
Minusy: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Plusy: "Lot"
Minusy: "Nic"

Plusy: "Crew was nice, too short of a flight to figure out more"
Minusy: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Plusy: "It was only 2 hours"
Minusy: "Small plane, no movies"

Plusy: "More experienced, professional crew, better food and service."
Minusy: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."

Minusy: "Leg space."

Minusy: "Flight cancelled because of weather"

Plusy: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Minusy: "Horrible Crew..."

Plusy: "The cabin crew was very good!"
Minusy: "The economy premium seats are very uncomfortable"

Plusy: "Arriving safely."
Minusy: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Plusy: "Free snack and drinks. Good service."

Plusy: "Courteous crew"

Minusy: "The room between seats is unbearable."

Minusy: "no vegeterian sandwiches very disappointed"

Plusy: "Staff was nice"
Minusy: "MD planes are old and not very comfortable."

Plusy: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Minusy: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Plusy: "It was Amazing staff helpfull and fresh.. love it"
Minusy: "Flight of almost 3 hours was not entreteiment at all just magazines."

Plusy: "The crew was good and very good pilot's"
Minusy: "No leg room between seats"

Plusy: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Minusy: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Plusy: "Friendly onboard staff"
Minusy: "Treated like cattle while boarding unless your preferred member. Average food quality."

Minusy: "Opóźnienie"

Plusy: "Getting there on time despite delay"
Minusy: "entertainment had very old media and no recent additions. Crew was not very organized"

Plusy: "Nothing"
Minusy: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Plusy: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Minusy: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Plusy: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Minusy: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Plusy: "Seats were comfortable with good recline. Food was good, but not excellent."
Minusy: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."

Plusy: "Not much"
Minusy: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Plusy: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Minusy: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."