Znajdź tanie loty do Miami Beach

Minusy: "Nothing"

Plusy: "Very organized"
Minusy: "Very uncomfortable seating"

Plusy: "Flight was on time."
Minusy: "The airline just gives you the basics. For a long flight nothing really stood out."

Plusy: "Terrible to travel with toddlers as there is no space and food is very limited."

Plusy: "Movie selection was good. Ice cream and chocolate were good."
Minusy: "Connection was tight, had to run to the gate Should have served a 2nd full hot meal since flight was 12 hrs (flew in another airline for only 10 hrs and 2 full meal were served ) Didn't have enough stock of chocolates for duty free sales Flight attendants didn't offer water as often as they should have since it was a long flight (just comparing to other airlines)"

Minusy: "rarely did they come around with water. I had to go to the back to get it myself. One time they told me they had just gone around. I told them I was awake, reading a paper, and definitely was not offered water. They then gave me 2 small bottle of water, which was a very good idea.. The screen with the flight inf. stopped working mid-flight and we never got it back. No announcements either, and we did not know where we were or how much longer the flight would be until they announced our approach to Miami."

Plusy: "Flight atendands were great evribady did a great job"

Plusy: "The staff was very courteous. They offer drinks very often. The food was good. The chocolates; fabulous touch. The tv en each seat with new movies releases was a home run. The flight was very long but we were not bored, we saw 3 new movies, eat, drink and relax in a 11 hours flight. Oh, by the way, the hot towels to refresh us was perfect. Excellent experience."
Minusy: "The seats were not very comfortable. For a long trip we need more space between seats."

Plusy: "Everything!!!!!"
Minusy: "The seats were somewhat uncomfortable."

Plusy: "Service, Staff"
Minusy: "Plane felt old, especially considering they updated it (USB, personal screens). Food was okay, at best. Seats and not very comfortable."

Plusy: "Good service"
Minusy: "Business class is poor, the food that is the menu is not enough for everybody , I was setting in seat 14 and I dindt have the opportunity to choose my dish, because was so chicken. The bread was not fresh, and all the portion in general were very little."

Plusy: "Crew was very helpful"
Minusy: "More entertainment"

Plusy: "More or less on time"
Minusy: "Outdated aircraft. Flight took longer than usual."

Plusy: "Crew was very courteous and attentive"
Minusy: "More fruits and green (non-starchy) vegetables"

Plusy: "The kindness of all people working on Swiss was very special"
Minusy: "The food was not very special, but the chocolates were awesome"

Plusy: "The app from Swiss air kept me informed and provided Soto checkin and boarding pass. Food was good, crew were friendly and helpful."

Plusy: "The crew was excellent, the food was very good as well as the entertainment"

Plusy: "The crew was friendly and polite."
Minusy: "The plane was small, it rattled and shook a lot and the size of the seats is ridiculous. The bathrooms did not have warm water and the sense of comfort is to be found only in business and first class. We fly to Zurich a lot because we have family there and we always take SWISS for a direct flight. They have old planes, the little TVs by the seats may or may not work and although the crew is nice and well trained, they cannot substitute for the discomfort of 10 hours flights in a crammed place. Sorry SWISS."

Plusy: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Minusy: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."

Plusy: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Minusy: "Two of the flight attrendants in our area were in a bad mood and it showed."

Plusy: "Very little."
Minusy: "Boarding was difficult with poor communication, before impolite request for spot check of carry-on bag and person. Ended up being one of the last to board. Entertainment system did not work, and after 4 requests for assistance to different crew members finally gave up asking and so had no entertainment for whole of flight. The last of the crew members suggested that an alternative seat or a future flight voucher could be given, but neither of these materialized. Food mediocre, and crew polite, but some not particularly friendly."

Plusy: "Staff, food, on board entertainment all very impressive. Great flight."

Plusy: "I love SWISS"
Minusy: "The touch screens are outdated and difficult to operate, especially when it comes to games"

Plusy: "Good on board service"
Minusy: "Again delayed"

Plusy: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."

Minusy: "None"

Plusy: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Minusy: "As always, the economy chair area are small but roomier than other airlines."

Plusy: "Service was great and the flight very smooth. Great flight!"

Plusy: "On time performance with better than average crew with standard service"
Minusy: "The entertainment leaves room for improvement. Could not eat the italian snack before landing."

Plusy: "Special GF meals care on board, friendly staff, good food and drinks"

Minusy: "Delayed again"

Minusy: "Sardine can."

Plusy: "Amount of times drinks, water, was served."
Minusy: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."

Minusy: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Minusy: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."

Plusy: "Excelente"
Minusy: "Excelente"

Minusy: "Ok, old plane."

Minusy: "Seats too small. Staff not friendly"

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "Service."
Minusy: "Not enough leg room."

Plusy: "Excellent service, comfortable, clean, on time."

Minusy: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."

Minusy: "The bar between the seats is not going up all the way"

Plusy: "Very accommodating"

Plusy: "Comfortable and safe flight"
Minusy: "Up grade to business was really expensive m,normally Good company's like Austrian airlines charge almost %50. I buy the internet service from the plane it cost more Then $40 but it was bad service connection and work Only for 10 min!!i contact with Swiss about this almost 3/4 Times..but no one contact me back..!not happy at all!"

Minusy: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."

Minusy: "They charge you an extra $ 100 DOLLARS FOR THE OPTION TO PICK YOUR SEAT AND WHEN YOU CHECK IN THEY SAY THAT IT WAS JUST TO SIT IN THAT SECTION OF THE PLANE. WE PICKED OUR SEATS BY THE FRONT BULKHEAD AND WHEN WE CHECKED IN THEY REFUSED TO GIVE US THOSE SEATS BECAUSE THEY SAID OTHER PEOPLE PAID MORE THAN US TO HAVE THEM. THEY SHOULD BE INVESTIGATED FOR THIS KIND OF FRAUDULENT ACTIVITY."

Plusy: "Crew were organized and pleasent. Lots of food."
Minusy: "Seats in economy are tight."

Plusy: "We were worried based on negative reviews on SWISS we had read prior to our trip, but they were WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. The food, drinks and snacks never stopped and were tasty!! Including a delicious Swiss chocolate a the end of your flight! They were so attentive! The attendants were all kind and polite. In fact, we had someone sit in front of us on our flight home who culturally didn't bath/wear deodorant and VERY malodorous and we asked the flight attendant if we could move. As soon as everyone boarded and she found two open seats for us, she moved us right before take off and we had a wonderful, great-smelling 10.5 hour flight!! LOL"
Minusy: "There seems to only be 4 (plenty) bathrooms right in the center of the coach area of the plane, but with the flight attendants constantly serving drinks and food, you really had to time it so you could get to the bathrooms when they weren't in the aisles. Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!!"

Minusy: "Customer service was very poor while we were struggling to get back to the US while the hurricane was coming to FL. We tried twice to fly home earlier because we knew the flights were going to get cancelled but the airlines wanted to charge us $1500 for that. So when the time came and the flights got cancelled they were trying to adjust the flights and we got stranded away from our kids. Overall it was not a great experience as far as their customer service and we were not happy with how they chose to handle things."

Minusy: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."

Minusy: "I was happy with everything"

Plusy: "Everything"

Plusy: "Everything was great!"

Minusy: "Leg space"

Plusy: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Minusy: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"

Minusy: "terrible delays and little assistance in Warsaw from turkish airline desk"

Plusy: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."

Minusy: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"

Plusy: "The lay down seats."
Minusy: "Wish they came through the cabin with more beverage services. Twice I had to go back to the galley to get a drink."

Minusy: "poor to non existence service in economy class. all crew up front with zero crew In back."

Plusy: "All was great. I love this company"
Minusy: "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"

Minusy: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."

Plusy: "Great"

Plusy: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Minusy: "The boarding process was a bit unorganized and took a long time as a result."

Plusy: "Food"
Minusy: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."

Minusy: "it was so HOT!!!!!!!"

Plusy: "Everything"

Plusy: "Chair did not recline properly - 16A/B"

Minusy: "Everything was good"

Plusy: "same as above"
Minusy: "same as above"

Plusy: "I found the physical environment very comfortable, clean , a young dynamic crew who were very attentive and helpful"

Plusy: "Friendly workers"
Minusy: "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights and they are not as attentive as in first class"

Minusy: "The plane wasn't very full and my wife and I had 3 seats each to lay down and sleep on the long transatlantic flight"

Plusy: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Plusy: "The space was incredible had enough leg room, the food was delicious, the amenities like the movies and music and games made the flight feel a lot quicker loved this air line!!!!"
Minusy: "The bathroom needed a little more maitence that's all!!"

Minusy: "The plane was half empty yet they say everyone uncomfortable towards the front."

Plusy: "Boarding was fine in Istanbul. Go to toilet before going through security check in the gate."
Minusy: "Poor crew service--amazingly slow (my general THY service experience has been great, but in this leg crew did not respond to calls for almost 20-30 minutes). After meals, most people took their own empty trays to return them behind (because the crew had not picked up after 30+ minutes). The meals arrived cold as well. My entertainment set froze after 4 hours in a 13 hours trip, and was not attended to after repeated calls. One conscientious Turkish stewardess was very helpful in the 9th hour (literally), even if the entertainment did not come back on. To top these, I was sandwiched between a teenager on front and teenagers on right, who were loud and generally weird (obviously not the airlines fault). So, it ended up being a mediocre experience overall."

Plusy: "Same as above."

Minusy: "I have 4 lost baggages, didn't arrived Miami"

Plusy: "Punctuallity"

Plusy: "The desk personnels from the Philippines (flight from Phils to Istanbul) were very accommodating when I requested if the plane was not full that I could be seated on an area where the other seat was not occupied. Very professional with smiling faces."
Minusy: "So now, this would be the opposite (big time), this lady personnel on the desk (flight from Istanbul to Miami), when I asked her for the same request, she did not even look on the computer and quickly stated that the plane was full. I travel a lot so I just know that this person was lying and sure enough when everyone boarded, they were empty seats. I should have gotten her name because she was just plane lazy and unprofessional, it showed that she did not like her job. I paid an expensive Turkish plane ticket, so I deserve that courtesy and I would fully understand anyway if there were no seats at all but please don't even take your costumers like a fool."

Plusy: "My suitcase was delayed, but I'd like to notice and appreciate efforts taken by Turkish airlines rep. at MIA to get it found and delivered in a timely manner. She also followed up asking if everything is fine with it. Thank you, guys!"
Minusy: "Rude young lady security officer in Istanbul airport, who forced me to start my laptop working like it's forbidden item to carry on. She talked with intonation like I did something wrong and she is thereto discover it. I believe better workplace for her would be to supervise some prisoners, not welcoming guests at international airports. All other officers (including other security control ones) were looking overwhelmed by work flow, but still polite and friendly."

Plusy: "It's the first time we use Turkish Airline and ,the ride was pleasant and comfortable, crew is friendly , meal was tasty ..."

Minusy: "Called to change date. Thy did not take credit card payment over the phone for a stupid reason. Asked me to go to a thy office no later than 10.30 am the next day. Every airline grabs the money, these "very smart" thy admin has developed rules to make passengers' life's inconvenient. Highly not recommended. Lousy airline. Broke my luggage on top of this on my flight from Miami to Istanbul. NOT recommended. Refrain from even suggesting thy to your customers. You have a good name."

Plusy: "awesome services and food"
Minusy: "food services time"

Minusy: "They changed departure time by 30 minutes and did not send a single message."

Plusy: "Foods and the staffs attitude"

Plusy: "Down to earth staff Great food Helpful staff"
Minusy: "Entertainment system"

Plusy: "Flowers in the bathroom! WOW! Hot rolls with meals! Wide variety of choices in online movies. Somehow my name was dropped from the Vegetarian Meal list. (It was there DEL to Istanbul, but not Istanbul to MIA). So, the chief made a grilled veggie plate for me that was excellent. Crew was very polite and handled the situation in a friendly & professional manner."
Minusy: "I reserved an aisle seat. Due to lower back & hip problems I need to get up and stretch. Turkish Airlines changed my seat reservation to a middle seat. The woman next to me was rather large, took up a lot of real estate (took up her seat and overflowed onto mine) and was unfriendly. It was impossible for me to get up, or to stretch. I was unable to return to work today due to sciatica problems related to flight seating. (I checked with the flight drew. The plane was full. There were no aisle seats available even if I could afford to upgrade to another class.)"

Plusy: "Most of the part."
Minusy: "Did not get requested wheelchair in Istambul. Was forded to look for directions on her own. Disappointing. Will give another chance on the way back."

Plusy: "Overall a well done trip"
Minusy: "The audio plug at my seat did not work."

Plusy: "Everything"

Minusy: "I lost my luggage and they said we ganna send it to you they didn't send any thing"

Plusy: "Outstanding !!!!"

Minusy: "I HAVE A BIG COMPLAIN AND I WANT TO BE CONTACTED BY THE PERSON WHO IS RESPONSIBLE FOR THIS SITUATION!!!!! I ORDERED A CHAIR FOR MY MOM, SHE HAS 74 YEARS , SHE COULDN'T SPEAK ENGLISH, ONLY HER NATIVE LANGUAGE, ROMANIAN.SO, I TALKED WITH MR. OMAR, YOUR REPRESENT AND I ORDERED A WHEELCHAIR AND OF COURSE, A PERSON WHO HELPED HER IN THIS TRIP.IT WASN'T ANY CHAIR!!!!! MOM WAS SCARED AND HAD MEDICAL PROBLEMS FOR THAT!!! PLS, CONTACT ME AT: 239 321 3556 OR alimincu@yahoo.com"

Plusy: "Jedzenie, samolot"
Minusy: "Czas oczekiwania na lotnisku przesiadkowym"

Plusy: "Nowy samolot, sporo miejsca na nogi, nowe, wygodne fotele, przepyszne jedzenie"

Plusy: "Comfortable seats and very good food and fresh drinks."

Minusy: "Flight was 20 minutes delayed"

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Minusy: "N/A"

Minusy: "Na"

Plusy: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."

Minusy: "The overhead didn’t fit my standard and I ask the gate attendant and she assured me or would. Otherwise excellent game"

Plusy: "Quickly boarded and took off as well. It was a really smooth flight!"

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."

Plusy: "The flight was delay 3:45 and no compensation!!!!"
Minusy: "The worst The flight was delay and no compensation!!!! 3:45"

Minusy: "-"

Plusy: "I was given an upgrade to a exit row seat so I could stretch out which nice since this was a connection from Sydney so I’d been flying for 14 hours already. The entertainment was excellent and the inflight messaging was wonderful. The staff was friendly and helpful. And the biscoff cookies are amazing."
Minusy: "The seats need a cushion."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "How professional everyone was"
Minusy: "Everything was good"

Plusy: "Seating was very nice and a free move was a plus"
Minusy: "Boarding is a free for all. People cannot find their seats and put their luggage in the overhead. Board the plane from the back first"

Plusy: "Late. Poor communication. Crying kids"

Plusy: "Nothing. My flight got canceled."
Minusy: "Delta offered nothing for canceling my flight, rescheduling me on one over 24 hours later with two layovers to Miami. I lost money on hotel reservations and never even made it on my trip. Couldn’t reach delta for over 24 hrs to confirm whether I’d get a refund or not"

Minusy: "It was a smaller airplane."

Plusy: "We took off, flew and landed without incident. Crew was polite."
Minusy: "Even though we booked months ahead, we weren’t provided seat assignments until we got to the gate. We were put in the very last row with less room than normal and no window."

Plusy: "I called ahead to get a seat assigned. I suffer from minor claustrophobia and the lady at the call center was kind enough to seat me somewhere spacious."
Minusy: "Snacks could be better. Although the biscoff cookies are excellent and the crew was on their game making sure we had our snacks. I wish that for a flight as long as NY to MIA, they would offer more of a meal."

Plusy: "Always a good experience with Delta! They’re the best!"

Plusy: "Nice service , but flight was delayed , but that's not Delta dakut as it was weather related"
Minusy: "Nice sercixe and crew and generous with snacks and water"

Plusy: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"

Plusy: "Staff was really nice and helpfull"

Minusy: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Plusy: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."

Plusy: "The staff was was very accommodating to myself and my 19 month old daughter"

Plusy: "Clean & new plane, some of the stewards were fine, good pilot"
Minusy: "head of the stewards was nasty with everybody, not polite and passive aggressive. Very poor food selection, even if you paid for it."

Plusy: "Awful"

Plusy: "They are very professional"
Minusy: "I luv it"

Plusy: "On time"
Minusy: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"

Plusy: "on time. easy no issues"

Plusy: "On line customer service was very courteous and helpful."
Minusy: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."

Minusy: "I had to take different flights due to the delays."

Plusy: "Smooth flight. On time. Satellite TV."
Minusy: "One boarding agent for the whole plane and he was slow. Started boarding fairly early but didn't finish until 15 minutes after scheduled departure. Very cramped for 5 hour flight. Older model entertainment center. Paying for usual amenities. Crowded gate set up. Grumpy crew."

Plusy: "Everything"
Minusy: "No complaints"

Plusy: "The plane was changed so some people had new seat and some not. The crew assigned tickets quickly at the entrance. Arrived 20 min earlier, which is great!"
Minusy: "The peanut bad is now contains 13 peanuts, I counted them :).Where is a good food for a 3.5 hours flight?"

Plusy: "El vuelo a su hora el avión súper. Moderno súper súper y los precios súper bajos gracias kaya"

Plusy: "On time"
Minusy: "Sandwiched between 2 big guys 1 of which should be made to buy 2 seats!!!!!!!"

Minusy: "the passenger next to me was sick and shortly after takeoff projectile vomited in the seat. The flight attendant did not seem to think that it was a big deal and took his time attending to the sick passenger and relocating me."

Minusy: "On the run way for 1 hour in line to take off"

Minusy: "Had to check my bag"

Plusy: "Early arrival"
Minusy: "VHS antiquated system"

Plusy: "Easy boarding."
Minusy: "I flew first on delta to Miami. Short trip, but was very disappointed in today's service. Instead of the normal solid good flight crew, I found a surly crew who congregated in the galley on this short flight and sat around eating in lieu of working the flight. Very disappointing."

Plusy: "All is good"
Minusy: "No food only snacks"

Minusy: "Airline gave up our seats because we were not at boarding fifteen minutes before take off. We got there ten minutes before departure time. I paid for those tickets for that flight, so the seats should not have been given to anyone else. It's not like they were out any money. The tickets were already paid for and seats assigned to us. Was held up because of inadequate staffing of security screening."

Plusy: "Service was excellent"
Minusy: "It was hot before take off and after landing. Plane needed more adequate AC"

Plusy: "Jean T was very accommodating... Flight was delayed but he did what ever he needed to to keep all of of us with a smile on our faces. I'm used to having everyone saying thank you, go ahead. He mentioned everyone's name one by one and tried to make eack person smile, either with a joke or depended on the person it was. Customer service = 100000"
Minusy: "Jean T"

Plusy: "The service from the airline."
Minusy: "The space between seats is so uncomfortable."

Minusy: "late 3 hr"

Plusy: "a service"

Plusy: "Great service!"

Minusy: "the fl;ight was late overall 6 hours, which depended on weather, but"

Plusy: "everything was amazing,i love this airlanes end every year fly with them! Thanks!"

Plusy: "Very helpful crews. Any problems."
Minusy: "Nothing"

Plusy: "On time for all legs"
Minusy: "4 hour lay over in Toronto"

Plusy: "Safe and on time"
Minusy: "Too cramped. 9 hrs of tight quarters"

Plusy: "Flight was on time. Crew was very friendly. Everything went perfectly."
Minusy: "N/A"

Plusy: "Clean and rasy"

Plusy: "great food options good comfort"

Plusy: "I love Lufthansa! It's my preferred carrier!"

Plusy: "Service; timeliness."

Plusy: "As expected - another great flight with great service and arriving on time."

Plusy: "Lots os space, food was delicious, the movie selection was superb, and I enjoyed every second of my international flight."

Plusy: "Great crew!!"

Plusy: "Punctuality"
Minusy: "Boarding in Krakow, however I understood it was a very busy time after Easter."

Plusy: "Crew was polite but kept on speaking to me in German, I am American and only speak Finnish besides English, it was annoying"
Minusy: "Having to wait over 90 minutes to debark the plane, this after weather pattern diverted us so much it added couple of hours to our flight, not fun at all. Also the gluten free food ordered did not show up so I got a yogurt the whole 13 hrs, with celiac it impossible to eat anything else."

Plusy: "Helpfulness of the crew for special needs"
Minusy: "Improve restrooms"

Plusy: "I HAVE NOT FLOWN MUCH ON LUFTHANSA IN RECENT YEARS BUT THIS TRIP WAS THE RIGHT PRICE (THE NEXT DAY IT WENT UP BY ALMOST $1000.00) AND I UPGRADED TO BETTER ECONOMY SEATS. THE RELATIVE CHARGE WAS WELL WORTH IT. a WIDER AND SOFTER SEAT MAKES A WORLD OF DIFFERENCE ON THESE LONG FLIGHTS."

Plusy: "The service"

Plusy: "I loved the spaciousness and comfort of the seats. The crew was always very cheerful and went beyond to make us comfortable and attend to all our needs. The food was pretty good for airlines food and all our requests were immediately granted. I will only fly Lufthansa in the future."
Minusy: "Entertainment was good but the movies were a little old. Would like to see an improvement in that category"

Minusy: "Aweful"

Plusy: "nothing"
Minusy: "small spaces no room poor food living hell"

Minusy: "Prawie 1 godzinę opóźnienia"

Minusy: "Ponad godzina opóźnienie i oczekiwanie w w tłoku w autobusie na pasie startowym"

Plusy: "Good quality seats on which you can sleep considering this is economy class. Good food, big variety of drinks/beverages.Kind and professional cabin crew."
Minusy: "Considered the flight started at 11:50pm, the dinner was severed only at 2 am which is quite late."

Plusy: "Nothing!!!!!!"
Minusy: "My flight was canceled three different times do to strike! No one called to offer anything for the inconvenience! I was stranded in poland for two extra days! Missed two days of work and lost money because of it! Will never fly with you all again! This was my first and last time!"

Plusy: "Service"
Minusy: "Don't have new movie."

Minusy: "There was a pilots' strike that day. Is that serious?"

Plusy: "yes great"

Plusy: "Premium class is awesome. Nice size and comfortable seats with a foot rest. Food as tasty and hot. Attentive attendants."
Minusy: "Honestly can’t think of anything!!"

Plusy: "The crew was great! The seats are never comfortable on economy flights."

Plusy: "Uncomfortable seats."
Minusy: "Seats, and helping passengers when they have delays"

Minusy: "The seat didn’t recline and the entertainment didn’t work"

Minusy: "Excelente fly"

Plusy: "The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable."
Minusy: "Boardingvwas delayed so we left a good 50 minute late. Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left."

Minusy: "The travel has bien good"

Plusy: "The crew was wonderful and as far as airplane good goes, it was great."
Minusy: "Leg room"

Minusy: "Best company and the 380 is amazing."

Minusy: "Passenger in next seat was so big that his fst hung over the armrest and he took up 3 to 4 inches of my space. Lufthansa should not let passengers this big fly in economy class. I appreciate my space in economy will be limited but I should be able to use all of my allotted space."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Very friendly, helpful and communicative crew."
Minusy: "Only complaint: the touch screen on the seat back was oddly unresponsive and this made it a bit difficult to interface with the various in-flight entertainment options; the streaming music in particular."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."

Plusy: "Good attention and food"

Plusy: "Again as in previous flight very efficient professional and pleasant staff ."
Minusy: "Seat reservation system didn't work ,reserved one seat and got another.Food portions were smallish .No internet over the Atlantic .While the multimedia service was phenomenal I guess there could have been a larger variety and more episodes would have been good as well ."

Plusy: "I liked that the plane eventually came..."
Minusy: "That the plane was an hour late..."

Plusy: "Life is beautiful"
Minusy: "My fellow passenger fended off my sexual advances like a pro"

Minusy: "Cancel it"

Plusy: "It was perfect, very few people, great service"

Plusy: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Minusy: "Seat backs were rock solid without use of a personal pillow."

Minusy: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Plusy: "boarding/deplaning relatively quick. plenty of leg room in emergency row seat"
Minusy: "only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall."

Plusy: "The flight was comfortable and very timely."
Minusy: "Very little leg room."

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "Very orderly fashion onto boarding"
Minusy: "My suitcase got destroyed"

Minusy: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Plusy: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Minusy: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."

Plusy: "The crew was super nice"
Minusy: "Not enough food during the long flight"

Plusy: "I loved the music while boarding the plane. All staff members were very nice."

Plusy: "Boarding was easy, on time"
Minusy: "Crew's attitude for any request was snobby and harsh"

Minusy: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"

Minusy: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."

Plusy: "Drinks were included"
Minusy: "No entertainment available not even to pay for. Wifi is overpriced"

Minusy: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."

Plusy: "Plenty of food and drinks, pleasant crew"

Plusy: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Minusy: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."

Plusy: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Minusy: "nothing, it was a great flight from beginning to end"

Plusy: "Would fly with them anytime."

Plusy: "Very carrying crew, kind and attentive"
Minusy: "Not too many choices for entertainment, a lot of Asian movies. Food was OK"

Minusy: "Comparing with LOTPolish everything wasmore than better"

Plusy: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."

Plusy: "The food was very good! And the movies you could choose too."

Plusy: ".The crew was pleasant"
Minusy: "The flight attendants did a satisfactory job of distributing meals and snacks only if you were awake during their service round. I was resting on one occasion and missed the snack. I was total ignored when I asked for a serving. The boarding process was disorganized and the flight was delayed about an hour. Seat way too small for transatlantic. I weight 62kg and was sitting in a middle seat. Next time I'll have to get an upgrade."

Minusy: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"

Plusy: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Minusy: "Ground crew was a big bottleneck and Austrian security did not help."

Plusy: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."

Plusy: "Flight attendance were amazing Smooth flight Comfortable seats"
Minusy: "Boarding was very unorganized"

Plusy: "I loved absolutely everything..the service and food were amazing. I will recommend this airline to everyone I know..and definitely will use again. Thank you! You made 9 hours very bearable."
Minusy: "Can't answer this question because everything was fantastic."

Plusy: "Excellent service"

Plusy: "More leg room than we had on Swiss Air from Chicago to Vienna via Zurich. In flight food was excellent. Staff was friendly."

Plusy: "Everything"

Plusy: "the flight seat was comfortable. It was the most comfortable economy class seat."

Plusy: "Crew was somewhat attentive. Requested Kosher food that was adequate"

Plusy: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Minusy: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."

Plusy: "My ability to manage my reservation on United's app as great. I am a Mileage Plus member and thought it would be difficult since I had booked through a third party."
Minusy: "I made special meal requests on Austrian's website under manage my reservation after my booking. Those requests weren't transferred over."

Plusy: "Food, chef and crew were great. Vienna Cafe in the clouds"
Minusy: "Well, comfort is sometimes defined by aircraft model, but it looks like this one Boeing tried hard to put everything touch controlled in here with very very bad result. Entertainment not working, movies jumping back and forward on its own. Even chair had touch controls which worked every 10th try. Aaa. I forgot to mention it was business class ;("

Plusy: "The flight was simply fantastic"

Minusy: "It was very obvious which passengers caught the eye of our male attendant and they level of service reflected it. The refreshment offerings were pathetic.....other than a drink EVERYTHING was FOR SALE......pitiful really. One of the reasons I try to NEVER fly domestically or on US Carriers!"

Plusy: "on time, efficient boarding, friendly & helpful crew"

Plusy: "Seating, service, cleanliness of equipment"

Plusy: "Staff was excellent, flight was comfortable, I definitely would fly Austrian Air again"

Plusy: "these short duration aircrafts tend to have a lot more room"
Minusy: "food, what food? entertainment, what entertainment?"