The flight was late leaving the airport, but the seats were comfy enough and the flight crew friendly.
The flight was delayed for over an hour while they tried to find a crew for the flight. The flight crew that eventually showed up were friendly and did a good job. However, getting in at 1:00AM meant that the airport was mostly closed when we arrived.
Plusy: "I arrived at my destination safely."
Minusy: "Attentiveness of the stewardesses: I had to repeatedly ask for things over and over Stewardess manners: when I gently and lightly touched the stewardess elbow as she was passing by and was seated while in air to make a request she looked at me like how dare you touch me like she was appalled."
Plusy: "Crew was polite and very helpful."
Minusy: "It would have been great to reiterate to passengers to remain seated when deplaning, until the passenger in the row ahead were approximately 6 Ft away."
Plusy: "No middle searing."
Minusy: "The tv did not work. The temperature was hot the whole flight. No airflow."
Plusy: "We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors."
Minusy: "DL needs to find a better way to manage food and drinks for FC during the COVID 19 era."
Minusy: "Superb service on board and at kiosk!"
Plusy: "It was ok"
Minusy: "Seat the family together"
Plusy: "The plane was not full, so the stewardess put my wife and I by the exit seats. I am a tall guy and really appreciated it!"
Minusy: "Both connecting flights were very tight time wise, and the gates were at opposite ends of the terminal. Couldn’t delta flights be closer together?"
Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."
Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."
Plusy: "Flight left on time"
Minusy: "Gate crew had trouble identyfing boarding pass on their computer. Difficulty getting on plane"
Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."
Plusy: "Direct flight on time"
Minusy: "All good"
Plusy: "Food Getting moved to the exit row for the extra leg room"
Minusy: "Didn’t like having to wait so long to book my seat and ended up on the back row the worst seats on the plane"
Plusy: "The staff are friendly and passengers quickly get on and off the plane."
Minusy: "I travel this route (ATL - MGM) often and it seems like half the time I use Delta there is an issue with the plane including times when the flight has been cancelled. This time the plane left the gate and some fifteen minutes after sitting on the tarmac was taken back to the gate. The issue was said to be an element that keeps a sensor from freezing in extreme cold weather. The less than one hour flight took two hours to complete. This should have been dealt with as a maintenance issue but Delta doesn't seem to think so. The planes on this route make Delta a LOT of money as it is one of the most profitable routes in the US. You would think Delta could invest in keeping better maintained planes on the route."
Plusy: "Sporo miejsca na nogi i dobre jedzenie."
Minusy: "Mało miejsca na nogi"
Plusy: "The Delta crew is always nice I got wings and a lot of snacks"
Minusy: "On the McDonnell Douglas 88 (MD-88) there wasn’t any IFE ( In Flight Entertainment) screen."
Plusy: "Attendant was very good at explaining ground staff members actions to a fellow passenger"
Plusy: "Cornell and Dorothy and the other flight attendants were the BEST! Cornell actually welcomed each passenger as they came onboard. Dorothy modeled the emergency info in such a graceful way... that you chose to pay attention because she made you feel secure. My colleagues and I have all agreed to fly Delta again ( specifically the Atlanta/ Milwaukee flight) Because of these courteous, caring, and professional people!"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"
Plusy: "I had never traveled with Delta until my trip to Mexico. I was most impressed with the great service I received on my way to Mexico: from Atlanta to Guadalajara, Guadalajara to CDMX, and, at the end of my stay, from CDMX to Atlanta. I cannot say the same about the experience within Continental USA."
Minusy: "I perceived a negative difference in all aspects during my flight going to Mexico, from Philadelphia to Atlanta, and coming back, from Atlanta to Philadelphia."
Minusy: "The fact my flight was delayed three times...First delta said it was technical(mechanical) issues then sis it was the weather then said it was mechanical issues due to the weather. There were no compensation of the inconvenience it cause the customers."
Minusy: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."
Plusy: "Crew members were very nice and pilot did a great job flying thru turbulence"
Minusy: "I don't have any compliants"
Minusy: "Attendant probably trying to be funny"
Plusy: "Efficient boarding"
Plusy: "every person who was not a delta employee, those people were kind and helpful."
Minusy: "The gate agent was the opposite of professional. You might as well get a cardboard cutout. The gate agent was unable or unwilling to explain when and how I would get my seat assignment and with what group I should board with. A passenger helped me. I am a frequent flyer, primarily AA, I will never fly Delta again."
Plusy: "The friendliness of the flight crew and professionalism"
Minusy: "The seats in the Boeing 717 or way too cramped. You would think there will be more legroom in the exit row but there is not"
Plusy: "About 10-15 yrs ago I stopped transatlantic flights on Delta. It was a scruffy airline with uninterested cabin crew & not to talk of food etc. What a change! Neat clean A330, friendly crew & food + beverages to brag (you pay outrageous prices on 'leaner-meaner' airlines if at all available). Loved the whole experience. Flying is not only getting from A to B & Delta has realized it. Looking forward to my next Delta flight!"
Plusy: "Great in every way"
Minusy: "The customer service was horrible! I specifically paid more to be able to pick seats and sit next to my husband apparently for nothing."
Plusy: "Left on time!"
Minusy: "Too cramped"
Plusy: "The seats"
Minusy: "We purchased tickets together and our seats were not together when we checked in. We had one small roller bag for the two of us and we ended up having to gate check it along with 3 other people and then there was clearly enough room for it once we were boarded."
Plusy: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Minusy: "The layover in Mexico City was a bit long and the airport was not so great"
Plusy: "We were treated very well and it was a short, sweet flight. Nothing to complain about."
Plusy: "Staff was really nice and helpfull"
Plusy: "Short flight just snacks. Was able to get a seat on standby for an earlier flight cutting my total travel time down by a couple hours. Very helpful gate agents"
Plusy: "Great help from gate agent when a delay in connecting flight would have missed the last flight. Agent put a great new agent it together better than the original."
Minusy: "Delta is the best"
Plusy: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Minusy: "Layover, confusing mob line at checkin."
Minusy: "It was late arriving to greensboro"
4 flights in 3 weeks between arrival and departure and all flights delayed about 5 to 6 hours ! What’s going on with AF ?! Not a low cost and you paid for that service !?!? Not anymore
Plusy: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
Plusy: "The sear was messy they didn't clean it it was full of pieces of bread."
Minusy: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."
Plusy: "The crew was great"
Minusy: "1-2 +cms leg space"
Minusy: "tout est à revoir !"
Plusy: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."
Minusy: "Flight was delayed"
Minusy: "Tell me i would misst the next flight and that my beg will not go to the final airport."
Plusy: "Crew was ok and servicial"
Minusy: "Food and reception at door of boarding"
Plusy: "The schedule and timing"
Minusy: "The airport, some of the crew, the aircraft seats, the entertainment system"
Minusy: "We had a short delay"
Plusy: "Late departure, dirty, staff not friendly."
Minusy: "Really hard to get boarding passes online"
Plusy: "The crew was nice and the seat comfortable."
Minusy: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."
Minusy: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."
Plusy: "In flight entertainment was great"
Minusy: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Plusy: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Minusy: "See above. Overall, very nice experience."
Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."
Plusy: "The cue lines per zone are a brilliant idea!"
Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"
Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Plusy: "Flight was in time"
Minusy: "Great experience"
Minusy: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Minusy: "Missed the flight due to late landing from earlier connection"
Plusy: "Food was good, crew was very professional and courteous. Flight was smooth."
Minusy: "Coach was cramped and the video system didn’t work very well"
Plusy: "Flight crew, pilot,food and entertainment options were great"
Minusy: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Minusy: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Plusy: "It was a nice plane and boarding was well organized."
Minusy: "I was assigned a middle seat, if not for that I would have given a higher rating."
Plusy: "The crew worked hard, but the food was below the French standards."
Minusy: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."
Plusy: "On time."
Minusy: "Did not seat together passengers, although booked and checked in at the same time."
Plusy: "Very good male crew member. Pilot genuinely apologetic for the delay."
Minusy: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Plusy: "Food and service was good and price was acceptable"
Minusy: "Very long route"
Minusy: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."
Plusy: "The quality of service from the staff and their courtesy. A great asset of the airline."
Minusy: "My luggage was left behind - this despite my being lifetme platinum."
Plusy: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Minusy: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."
Plusy: "It was Amazing staff helpfull and fresh.. love it"
Minusy: "Flight of almost 3 hours was not entreteiment at all just magazines."
Minusy: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."
Minusy: "The air France flight was overbooked and we had been in standby until the last minute"
Plusy: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Minusy: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Plusy: "the food"
Minusy: "no room for legs"
Minusy: "Air France lost my luggage and they can't find it in the computer system."
Plusy: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Minusy: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"
Plusy: "Flight went smoothly"
Minusy: "Flight left late The seats are small and crowded There are no entertainment options"
Minusy: "The crew was not very polite."
Plusy: "Good seat near the front."
Minusy: "Delayed arrival by 30 minutes."