Fantastyczny lot z busiess class
Plusy: "I moved from Economic class to business with my skywards in 2 minutes"
Minusy: "Better food on business class"
Plusy: "Good seating and entertainment."
Minusy: "Sort out the food."
Plusy: "I was stopped at gate check in and taken to one side as passport security had reported that I was intoxicated. I was badly injured in the armed forces and have lost my hearing which affects my balance. I asked for an aisle seat as I'm a big guy as s personal trainer. But was given seat E. Next to a huge obese guy. He slept whole journey, must of had nightmares and jumped and banged me repeatadly. I had the first meal, which was not great but edible. I couldn't eat it properly as I couldn't move my left arm due to the blob Sat next to me. I asked the stewardess to wake me at the meal times so I could get more food. She didn't. Not once. I couldn't even get out the seat to go toilet or get any of the help yourself stuff outside the toilets due to the fat blob I was put next too. Totally disgusted with the whole flight and crew when everytime I've used the same company before it was excellent."
Plusy: "The crew in this sector is ALWAYS rude, and the food is substandard."
Minusy: "Better attitude from the crew, food quality needs improvement (substantial) and cleanliness"
Minusy: "More help for missing the flight."
Plusy: "Crew, food, drinks and seats in business class were fantastic."
Plusy: "Seat comfortable"
Plusy: "Entertainment choices are good"
Minusy: "Crew in economy section was not good, did not serve alcohol even once and when asked they said they will bring later but never did. Bluetooth audio did not work for me so I could not use my noise canceling headset."
Plusy: "Hotel stay on your long hold"
Minusy: "Needs to improve in all sections"
Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."
Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."
Plusy: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
Minusy: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."
Plusy: "Nothing as such"
Minusy: "Crew are not polite and carry arrogance while talking to the passengers, especially in the economy cabin. The seats are narrow compared to other 777 300 ER flights"
Plusy: "I like the dealing of staff members"
Minusy: "Didn’t like behavior of Dubai airport’s staff. They were too rude and Newark wheelchairs helper were asking for too much tips. Are they allowed to ask for tips and speak rudely with senior citizens. Please give attention towards these problems"
Minusy: "I asked for water three times, three different crew members but never got the water during the flight to Dubai, when alighting that's when i asked for the water again from a crew who was manning the business class section and got it."
Plusy: "Nothing specific"
Minusy: "I was specifically asked for the vegetarian food n mentioned that I am highly allergic to the eggs....in spite of that no vegetarian food was served till I asked the staff about my food...i was told that there is no vegetarian food for me....n at last I was served with very basic food .....not at all good...i could not eat that n stayed hungry n could not even sleep due to headache n acidity This FOOD experience was extremely Disappointing"
Plusy: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
Plusy: "Crew, food, service"
Minusy: "No respect from other passengers, lots of kicking seats, pulling on seats, babies crying. I will not take an Emirates flight from Dubai to Chicago again. I will choose another airline."
Plusy: "Crew were friendly Entertainment was good"
Minusy: "My meal was forgotten and when I asked for it I received dried red cabbage and a dried up tomato and a grated carrot and something I didn't know what it was. The bread was not gluten free on this meal so I couldn't eat it. Unlike the first leg of my journey this meal didn't have my name or seat number on. I feel like it was put together once I asked where my meal was. Snacks offered but not gluten free so was very hungry from previous flight."
Plusy: "Business Class comfort"
Plusy: "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
Minusy: "Delay and worry I would miss connection"
Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"
Minusy: "Boarding announcements weren’t clear and boarding was not separated by zone."
Plusy: "A380 is a great airplane. More specs for legs. Comfortable seats. Good choice of movies (different languages). Great crew"
Minusy: "Meal was good but I had more from Emirates. It was night flight and light worked within the flight."
Minusy: "I had to travel extra hours because they wouldn't let me change my flight pattern I wanted to do a flight change thinking it would be $200.00 no they wanted $1700.00 which was more than my original flight so I had to fly back to catch my original flight"
Minusy: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."
Plusy: "The in-flight service of Emirates Airlines is superb and Flight Attendants as helpful, courteous and diligent in their duties. I highly admire their professionalism and client service."
Plusy: "Check in was smooth, flight was smooth and pleasant. Great food, great entertainment choices, great seat company. Best part was the hotel provided during my layover in the wee hours of the morning. I was able to sleep well and shower and was therefore more relaxed during the ensuing 14 hour flight."
Minusy: "Wifi kicked me off after not even using my desired amount yet."
Plusy: "Loved that they took care of a Skywards Blue member, even upgrading my wife."
Plusy: "I like timely served food and beverages in the flight. And the crew service is excellent. Sometimes the TV is not worked by touch screen."
Plusy: "I appreciated the attention to detail along with the entertainment. The Salmon was great along with the refreshments."
Minusy: "I have to cancel on the counter because me and fianse donor have visa"
Minusy: "Crew hospitality-not attentive as usual. We tried to upgrade (by paying and not using miles) and the staff at the check-in said we cannot as the flight was not full. Surprised by the explanation."
Plusy: "Great service"
Plusy: "Probably the loveliest airline in the sky today"
Plusy: "The boarding process was smooth as was finding my luggage after arriving in NYC."
Minusy: "The entertainment system did not work for about an hour and they had to fix it. It took the crew a while to start troubleshooting it. A few people had to complain before they did anything. The quality of the food on Emirates has greatly decreased recently. Their wifi on flight is terribly slow and they require you to pay $1 for it."
Plusy: "Service, food and entertainment"
Plusy: "In flight staff were great, very industrious, and very friendly. In-flight entertainment was the best I have come across on an economy seat."
Minusy: "My check-in experience was concerning. I had an onward flight to Manila, but no onward flight from there. The airline policy had me not allowed to check in for my flight because of this. I narrowly avoided missing my flight by booking another flight just in time."
Plusy: "Emirates is an excellent airlines. Excellent service, comfortable seats, great food, etc., etc."
Minusy: "Too many crying babies."
Plusy: "This airline is consistently great. Comfortable, lovely staff members, and great in flight entertainment."
Minusy: "Was a bit disappointed in the food this time."
Plusy: "Tak jak wyżej;)"
Plusy: "Tak jak wyżej.."
Minusy: "Small sandwich and small breakfast for 9 hour flight"
Exceptional in every sphere of flight services the best in the world 🌎🌎🌎
Food was poor. We got sick
Plusy: "Very comfortable and enjoyable flight"
Plusy: "Absolutely nothing."
Minusy: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."
Plusy: "Tripulación muy atenta"
Plusy: "Amazing staff"
Minusy: "Uncomfortable seats and poor entertainment systems"
Minusy: "Złe fotele. Złe jedzenie. Zła obsługa."
Plusy: "The crew was friendly and helpful."
Minusy: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."
Minusy: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."
Minusy: "Seats for its along way"
Plusy: "Crew was OK."
Minusy: "Seats in business class extremely uncomfortable, almost no recline. Very old entertainment equipment. Really disappointing flight given lack of comfort in business class."
Plusy: "The crew was excellent. The plane was new."
Minusy: "There was a limited choice in movies. Boarding and deplaning took a while."
Plusy: "I like that they deliver me safe and sound to Vietnam"
Minusy: "I would prefer no interruptions while I am watching my movie"
Plusy: "Crew was good and helpful. Food was good. Seats were comfortable."
Minusy: "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."
Plusy: "Looks that it will depart on time"
Minusy: "Middle seat"
Minusy: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."
Plusy: "The service was super and the food was delicious even the seats are very comfortable"
Minusy: "Everything was super"
Minusy: "Unable to reserve any seats so ended up with the family split all over the plane"
Minusy: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."
Plusy: "Qatar airlines the service was awesome and the planes very clean"
Minusy: "Seating not able to upgrade"
Minusy: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Minusy: "Niesprawny kontroler przestrzałej rozrywki pokładowej. Jedzenie bardzo niesmaczne."
Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."
Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."
Plusy: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Minusy: "I enjoyed their meal and services wanted to be Oliver Twist"
Plusy: "Awesome experience provided by inflight crew, who attended to all your needs for this long for flight. Made us feel really at home!"
Plusy: "Liked the fact that the pre-selected choice of food was served"
Minusy: "The quality food was bad. Staff seem to be frustrated more than trying to help."
Plusy: "Lots of entertainment"
Minusy: "Originally I was assigned a wonderful seat but then I was put in the back by window it was very cramped and noisy. The flight stuff was mediocre and the food was not that good either. Big difference from the flight over"
Plusy: "Overall services"
Minusy: "Checking in was very lengthy and boring. More check in counters could ease the situation."
Minusy: "The seats were cramped"
Plusy: "Crew courtesy, exceptional service"
Plusy: "All around a great experience."
Minusy: "The internet worked for like 2 minutes and then said my time was up, even though I was supposed to get 15 minutes for free or something."
Plusy: "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."
Plusy: "Food, seat, overall comfort and timeliness."
Minusy: "The entertainment system was not working - on a 12+ hour flight..."
Plusy: "Great service. Great food. Solid entertainment."
Minusy: "But the onboarding was a bit disorganized. The zone method was confusing to non native speakers so everyone was confused. It then become chaotic. Also the 320 product was too different than the 350 flight"
Plusy: "I had aisle chair on a Moscow to Doha leg"
Minusy: "I asked for aisle seat on all flights. They gave me window seats except Moscow to Doha leg"
Plusy: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"
Plusy: "Clean. Friendly staff. Good food. Good entertainment."
Minusy: "Small cramped seats."
Plusy: "Polite staff keen to help"
Plusy: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."
Plusy: "Soft blankets, seats were okay, crew was wonderful."
Minusy: "No wifi even though kayak advertised the flight as having it. Bathrooms were full of trash and quite dirty by the end of the flight."
Minusy: "The boarding was not handled properly. There was a 40 mins delay, keeping in mind it was never mentioned on the screens. When seeking guidance from crew members about the flight's boarding different answers were given at different time. First it was no delay, just the plane getting closer to the gate, later followed by a 10 mins wait that later became over 30 mins. Once we finally made it on the flight, when requesting a beverage the only option given is water or orange juice and if you have any dietary restrictions (even when providing said information to the airline) you will remain without food on the shorter flights."
Plusy: "I liked everything about it."
Minusy: "My trip was to long but it wasn't there fault. I was so tired."
Minusy: "All connecting flights to US are pretty long flights (14-16 hrs) and I personally, don't want to travel and try to avoid taking those long flights."
Plusy: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"
Could not understand the boarding calls at the gate. Partly due to PA and partly due to poor enunciation. Short uneventful flight no entertainment and simply drinks service.
Plusy: "Though departure was delayed, arrived at destination on time!"
Minusy: "Entertainment options"
Minusy: "Purchased food on board. Dry and unappealing."
Minusy: "Over a month ago I requested a seat with extra leg room due to a documented medical condition. My request was not granted and I was in pain most of the flight."
Plusy: "Great crew, early arrival"
Minusy: "Old screens, snacks getting smaller, too much ice in the drinks"
Minusy: "Bag drop agent was not helpful."
Plusy: "Nice on board crew."
Minusy: "More arm & leg room in basic seating. Tray tables are flimsy and seem worn."
Plusy: "I liked the choices of movies"
Minusy: "The seats were dirty and the snack choices are not healthy at all."
Plusy: "The staff was very nice and helpful with prechecking my bag at the gate."
Minusy: "Food / snack choices are unhealthy and limited. The cabin was not clean when I got to my seat. There was trash in my pocket and crumbs on the ground."
Plusy: "The crew was excellent."
Plusy: "Great crew, easy process overall"
Minusy: "Make 1st class cheaper and give free wifi!"
Plusy: "Seat comfort"
Minusy: "Lot of turbulence. Provided videos/entertainment without providing headphones"
Plusy: "Great crew, snacks, comfortable flight."
Minusy: "Can't tell how the flight was because missed connecting flight from LAX to SJC because Westjet from YYZ to LAX had a mechanical issue. They end up replacing a tire which caused a 1.5 hr flight delay"
Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."
Minusy: "Not delay the flight for 3+ hours"
Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."
Plusy: "The seats were very comfortable even though legroom was limited in the basic cabin."
Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."
Plusy: "Good crew."
Minusy: "Very tight spaces. No tv."
Plusy: "Comfy seats, quick service."
Minusy: "If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent."
Plusy: "Service by the Delta team"
Minusy: "Seats not roomy enough"
Plusy: "Sporo miejsca na nogi i dobre jedzenie."
Minusy: "Mało miejsca na nogi"
Plusy: "great service, easy to get on and off, snack options and drinks were all great"
Minusy: "Put me on an Aeromexico plane without a seat. When I went to get seat assignments she gave me very last seat with a “window” she said. There was no window. I was absolutely closterphobic"
Plusy: "Service; security gate in NY close to departure gate."
Minusy: "Arrival Gate in San Jose far from exit."
Minusy: "Not much food offered on a long flight."
Plusy: "Everything ran smoothly on this flight. No delays before, pleasant staff, great entertainment selection, okay food options, working equipment (e.g., tv in the headrest worked, seatbelts worked, lavatories were operational, etc.). This flight met all my expectations"
Minusy: "The only hiccup was the wait time on the runway before take off. Not sure if that was the airport’s fault or the airline’s fault. We must have waited 45 minutes."
Minusy: "Wymuszanie napiwku za odprawiany bagaz"
Plusy: "I was traveling alone with my (cranky) infant son and the crew members were kind and accommodating. Though the flight was delayed by almost 2 hours, the crew worked quickly to ready the replacement plane and the pilot made up time and got us to San Jose as quickly and safely as possible."
Minusy: "The original plane had mechanical issues, which caused an almost two hour delay while waiting for a replacement plane to arrive. Since I was traveling alone with my young son, after an already long previous flight, it made for a more difficult trip."
Minusy: "Sat by the exit seat so the door was a bit more chilly. No food. Small entertainment screens with audio bleed through."
Minusy: "It’s was the best flight in my life"
Minusy: "Was in seat 16A and got bumped to 12E. If you know Delta aircraft, that's exit row window, for the EC (more legroom) but middle. The problem is that nothing can compete with the exit row for leg room and being crammed between two guys isn't an upgrade either. Plus, due to proximity, got sick. And the flight was delayed leaving - due to the late arrival from ATL (Delta HQ) which had a power outage. And no video entertainment. No meals."
Plusy: "As always, the crew and amenities were first rate."
Minusy: "We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced."
Plusy: "On time arrival"
Minusy: "Small aircraft. Loud engine noise. Biased treatment for tickets booked on non Delta sites"
Plusy: "No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok."
Minusy: "The pilot did a nice job of flying in and banking so we could see the view.."
Minusy: "They delayed the flight for 11 hours and did let anyone know until after 4 hours of waiting and then the gate number for the new flight was wrong"
Minusy: "Seat, did not get upgraded"
Plusy: "Fast and comfortable"
Minusy: "No tv but understanding"
Plusy: "Crew was curious and quick to think of alternative solutions."
Minusy: "The flight was way too hot. They didn't have enough A/C and we were all sweating up a storm on the flight. The flight was also scheduled to leave 15 min early, but we ended up leaving 15 minutes late, it was odd. One of the bathrooms was out of order too."
Plusy: "Staff was really nice and helpfull"
Plusy: "The flight was very on-time and it reached the destination even earlier than expected."
Plusy: "I will know more on my flight back to my destination!"
Plusy: "Hassle free left on time arrived early San Jose nice airport and drive to red wood city picturesque Staff friendly and cookies great"
Minusy: "On this occasion I actually enjoyed it all"
Plusy: "Flight was smooth and leg room great"
Minusy: "A flight of four hours should have decent food. Too short connection times and inconsistent restaurants in the airports often leave me very hungry. Give us real healthy food onboard."
Plusy: "The turkey sabdwhich was tasty. Good movies."
Minusy: "Telling me the doors were going to close & I couldn't use the restroom prior to boarding. Here I was starving from flight delays. In reality the door stayed open another 15 mins & people boarded with their to go food."
Flight from SFO-Frankfurt was suddenly cancelled. Was on the phone for a long time being bounced back and forth between Kayak and Lufthansa, only for us to have an 18-hr layover in Frankfurt. This incident was poorly handled and we will not be usinh Kayak in the future.
flight delay and close connection was stressful-luggage did not arrive with me-hopefully will be delivered today
Seats had no padding. Uncomfortable. Everything was held up because of SLOW people with multiple children.
Like: The flight attendants Do better: be on time. You informed us of a 25 minute delay…..that turned into over an our….probable cause - under staffed baggage handling to load the plane. In Newark we waited in excess of 30 minutes to see our luggage so we could transfer to our next domestic connection. Result - missed connection. Probable cause - under staffed or poorly functioning baggage handling.
Not enough time to comfortably meet connecting flight. I had to RUN! not fun!!!
My luggage got delayed, trying to reach out the airline and no updates for me where my luggage is and when it will be delivered to me.
Minusy: "I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!"
Plusy: "Ogólnie ok"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Plusy: "Flight attendants were good."
Minusy: "Didn’t have another sandwich on this flight because the first one on previous flight was very dry and were the same options."
Plusy: "It was all really good, as always when flying with Lufthansa"
Minusy: "Can always do without delays"
Plusy: "Great selection of entertainment"
Minusy: "Food was not what I’m used to on Lufthansa"
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Plusy: "One of the crews interrupted me in the bathroom while I was using the bathroom by banging on the bathroom door saying I had stayed more than 20mins in there and that you guys have time limits to be in the bathroom even when I tried to explain to her from the bathroom that I had constipation, she"
Minusy: "She would not listen to me. I had to come out, unfinished, embarrassed and couldn't even wash my hands before going back to my seat. Other than that, every other experience was excellent. Please lecture your crews about constipation and to listen. Thanks."
Plusy: "The crew was kind and attentive. The food and complementary drinks were satisfactory. There were many movie and television options."
Minusy: "The lady next to me got into an argument and no one intervened to defuse it. Not sure what protocol is there. The seats reclined too far into my personal space making me feel uncomfortable."
Plusy: "Seating was good"
Minusy: "Got a seat in the middle - was pretty annoyed with this."
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Plusy: "Airbus seats, n/a considering short flight"
Minusy: "Some staff ignored us in our isle"
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Plusy: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Minusy: "The boarding process is poorly controlled and kind of unpleasant"
Plusy: "Clean, drink and water service was good and much appreciated"
Minusy: "Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline."
Minusy: "The worst flight I ever had. Extreamly uncomfortable 11 hrs. squized like sardines. Some of the attendants were extreamly rude and unprofecional."
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Plusy: "Pleasant crew"
Minusy: "No complaints"
Plusy: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"
Plusy: "Never was able to get on flight airport evacuated because of security breach. Mass confusion and unable to get back through security in time to catch flight still waiting to be rebooked."
Minusy: "More movie choices and more music choices"
Minusy: "The flight was delayed twice and the gate was changed..."
Plusy: "I like the Aircaraft - A350-900 and service"
Minusy: "Opóźnienie lotu"
Minusy: "Seat in front was broken (did not hold in place reclining) and my seat was broken too. I was able to change seat but 2 seats broken in consecutive rows is not good as it makes you think what else may be broken and what kind of accidents could occur if seats are not even checked by crew."
Plusy: "Obsługa i jedzenie"
Plusy: "The selection of in-flight movies is excellent. That has been my only positive experience"
Minusy: "Lufthansa is always late, every single flight I have caught with them has been at least 45 minutes late. Additionally they are very inflexible if you want to make a change to your tickets after purchasing. Boarding the plane is handled very inefficiently and takes much longer than most other airlines. The food is mediocre and the drink cart only comes by every 2 hours or so which is far too infrequent"
Plusy: "Flight Crew was very nice and helping in general. Flight was very in time and comfortable on both segments."
Minusy: "Ground crew at Frankfurt was felt to be discriminatory in behaviour and we had to walk to next departing gate after waiting for our wheelchair."
Plusy: "Punktualność i obsługa stewardess"
Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"
Plusy: "Komfort lotu i bezpieczenstwo"
Plusy: "The good think is that it reaches on time . The crew staff is very good food is good to overall it a good exprenice to travel through this airline . I like it"
Plusy: "The entire crew went above and beyond to ensure the most comfortable and enjoyable experience."
Plusy: "Flew business class. Service and food were excellent!"
Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"
Plusy: "Very pleasant experience: comfortable airplane and helpful crew, timely departure/arrival, continuing support with information about baggage after arrival."
Plusy: "Quick boarding"
Minusy: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."
Check-in was TERRIBLE !!! The AF staff was mostly clueless and not helpful, and the procedures in place were outdated.
Could not hear announcements from staff. Luggage in hold was delayed on both legs of trip.
Plusy: "Seats ok. Crew is super. Drinks offered"
Minusy: "Nothing, AF rocks"
Plusy: "I loved the different features on the screen and the excellent. Customer service on this flights"
Minusy: "The space on the seat."
Plusy: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Minusy: "The seat could have been much better as far as reclining and space. Overall I loved the flight."
Minusy: "Short and sweet"
Minusy: "Delay in take off 45 min!!!!"
Plusy: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Plusy: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."
Minusy: "Advertised October Pink products but did not have them for breast cancer support"
Plusy: "Crew was attentive. Timings were spot on."
Minusy: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."
Minusy: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Plusy: "Crew very professional"
Minusy: "Boarding was a little confusing"
Plusy: "Not being charged for my first bag of luggage"
Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."
Plusy: "Crew was awesome!!"
Minusy: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"
Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Boarding at CDG was awfully slow"
Plusy: "Great seat. Comfortable. Quick boarding."
Minusy: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Plusy: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Plusy: "The crew were polite and friendly"
Minusy: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."
Plusy: "Extremely hot the plane"
Plusy: "Didn’t like the sandwich offered"
Minusy: "Arrived 5 hours late"
Plusy: "Crew was nice movie selection was good."
Minusy: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."
Minusy: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"
Plusy: "The cabin crew was super patient and accommodating of the passengers."
Minusy: "Cramped quarters"
Plusy: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Plusy: ". Budget airline with no legroom or extras"
Minusy: "See above. Nothing specific to like."
Plusy: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Minusy: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"
Plusy: "The service was very professional."
Minusy: "Everything went well."
Plusy: "The crew and flight was faultless"
Minusy: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."
Minusy: "They were unfreindly and rude."
Minusy: "Flight cancelled because of weather"
Plusy: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Minusy: "See above and the food was disgusting"
Plusy: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Plusy: "Everything was very prefect and would love to fly again."
Plusy: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Minusy: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Plusy: "The hostesses were very kind and nice"
Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."
Plusy: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Minusy: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."
Minusy: "the food is terrible."
Plusy: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Minusy: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"
Plusy: "Airplane staff were good"
Plusy: "Friendly crew and exit row had nice legroom."
Minusy: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."