|Lądowanie w||Nowy Jork-JFK|
|Wylot z||Gdańsk Rębiechowo|
|Cena lotu||1685 zł|
|Odległość||6 582 km|
|Linie lotnicze||Norwegian, SWISS, Lufthansa, Air France|
Minusy: 2.5 hrs on the plane before departure due to last minute technical problem. During long delay, water and small snack given only to the other aisle (not mine). Terrible service.Impossible to buy headsets during long delay. I did not know one is now required to tell online that one wants dinner on the plane. So, no food for me. I had to buy some snacks but most were out-of-stock. Overall very bad
Plusy: Unconfortable seats,poor food,no cans of soda or bottles of water.No even close to business class.Clean ,new plane,nice attendants
Plusy: Price, new aircraft, good crew
Minusy: Long layover, connecting flight was delayed over an hour without any explanation
Plusy: Modern plane
Minusy: 8 hour international flight and they dont offer free water? Staff boorish and entertainment limited but works well.
Plusy: We didn’t order any food. Free drinks would have been nice. Crew was nice. Entertainment was a good surprise.
Minusy: Having the choice of no drinks or $5 drinks was unpleasant. Also, why were we crowded three in a row of three seats when there were rows (of three seats) with only one person? Also, it was a major pain in the neck to be stuck at CDG with all our luggage (which we had to claim after the previous flight — surprise! — since we bought out ticket through Kiwi.com) for hours, due to Norwegian Air not allowing us to check in yet.
Plusy: On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs.
Minusy: Our flight was delayed and the seats were narrrow.
Plusy: Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!
Plusy: I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well
Minusy: A slight delay
Minusy: Same reason as above.
Plusy: The crew was friendly and polite.
Minusy: The plane was small, it rattled and shook a lot and the size of the seats is ridiculous. The bathrooms did not have warm water and the sense of comfort is to be found only in business and first class. We fly to Zurich a lot because we have family there and we always take SWISS for a direct flight. They have old planes, the little TVs by the seats may or may not work and although the crew is nice and well trained, they cannot substitute for the discomfort of 10 hours flights in a crammed place. Sorry SWISS.
Plusy: What more can you expect for economy travel?
Minusy: Cramped seats
Plusy: The plane was on time and staff on the plane where nice
Minusy: Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line.
Plusy: There were many comforts to the plane even in economy.
Minusy: There is little leg room in economy for someone over 5’11”
Minusy: Touch screens were not working well. Required multiple hard taps which disturbed the passenger in front.
Plusy: Everything was on time
Minusy: Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!
Plusy: Intranet meant I could watch movies on my iPad
Minusy: Seats are very uncomfortable
Minusy: Arrived 5 hours late
Minusy: Crew was excellent Seats very short on leg room and hard cushions
Plusy: Great friendly crew. Efficient systems.
Minusy: Tight seats. Very little leg room.
Plusy: The staff was nice
Minusy: The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat.
Minusy: 45mn late
Plusy: Swiss is Swiss
Minusy: The crew responsible for boarding did not provide timely information (especially on who boarding order) and "made up" for this lack of communication by yelling and screaming at passengers as if they were cattle.
Plusy: This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming.
Minusy: Could not check in online because the system was down.
Plusy: full aircraft
Plusy: The space of the seat is wide. Nice chocolate.
Minusy: First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking.
Plusy: Food / movies
Minusy: Comfort/ staff
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