Nowy Jork Hotele

Plusy: Idealne miejsce na pobyt. Bardzo stylowy i elegancki. Bar na tarasie jest nie z tego świata!

Plusy: Nienaganna obsługa Nieskazitelnie czyste pokoje Doskonała lokalizacja i Times Square Bryant Park

Minusy: na nic nie można narzekać.

Plusy: The location is spot on, the rooms are clean, quiet and comfortable. The check-in/out is easy and the personnel is corteous; we had t use their concierge services twice and they were friendly and prompt.

Minusy: Given the hotel class and its prices few things could be better, like a Nespresso machine in the room (very common these days even in 4 stars environments) - a greater selection of TV channels would also ber good. Therer's a Samsung tablet in the room, but you can't really do much with it. On arrival with luggage etc. we had to open the doors ourselves - minial as it may sound, when you're loaded with luggage opening a heavy door isn't that easy especially when you se the door men happily chatting inside.

Plusy: Once you get past the unprepossessing lobby, the hotel is really excellent. We were upgraded to a junior suite, which was large, comfortable and well-appointed. It was bitterly cold so we ate in the hotel, choosing the bar's little plate menu over the Vlentine's Day special menu; each choice was delicious. Large, contemporary bar and restaurant (maybe showing a little wear on the cushions) and excellent service. Location, right on the corner of Times Square, can't be beat if you want to be in the middle of it all. Not cheap, but we weren't on a penny pinching trip. Worth every penny. Special mention to the concierge for fulfilling a couple special requests.

Minusy: As noted, the lobby is decidedly underwhelming although the staff was friendly and helpful. Otherwise, no complaints!

Plusy: Clean spacious rooms, good service, not great wi-fi

Plusy: Large bath sheets When I called guest services they answered using my name Staff very friendly and so helpful

Minusy: Shower could do with more pressure

Plusy: The Knockerbocker was a very nice hotel with a great location. My only complaint was the day that we left, we stored our bags for a few hours. When we came back to pick them up, it took 20 minutes or so to get them. I had to catch a flight. The front desk was unapologetic about it. They just stood at the desk, while customers waited and were dissatisfied. They need to make sure they are staffed properly at a busy time, and if not, other staff should pitch in. It should be a group effort, because it makes the hotel better as a whole.

Plusy: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien

Minusy: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.

Plusy: The renovation last year really upgraded this NYC classic. Now the interiors are just as lux as the classic facade. Great location in Times Square but quiet and tranquil retreat inside. Great service and really friendly staff. We enjoyed our girls weekend immensely.

Minusy: Avoid if you don't like fighting through crowds at Times Square.

Plusy: 2 queen beds made this hotel perfect for our family of four. Located right on Times Square, the hotel held our bags after checkout while we went across the street to see a Broadway show.

Plusy: We came for the birth of my first grandchild.the hotel is very modern and sleek. Our room was large and well appointed with all of the modern technological conveniences. The mattress was very comfortable with high thread count linens. The bathroom was large and had more bath accessories than I have ever seen. I.e. Cuff links, tooth brush, paste, etc. I loved the large soaking tub. We never heard any outside noise even though this hotel is located in Times Square From the front desk to the doorman, the service was incredible. Leilani, one of the managers even gave us a gift for the new baby. I would highly recommend this hotel!

Plusy: Disco bath tub and super comfy beds. Great location in midtown. Unique experience even with the small elevators. Highly recommend staying!

Minusy: Drinks were a little pricey, but overall atmosphere and NYC influence may justify their cost. No in room coffee, but close proximity nearby.

Plusy: We were walking distance to Times Square and the Broadway shows. The customer service was top notch. Loved the atmosphere and the decor.

Minusy: Two drinks at the bar cost about $40! The elevators were very slow, small, and sounded like we were at risk of being stuck in transit.

Plusy: Location is perfect. Bathroom was almost bigger than the rest of the room.

Minusy: Air conditioner didn't work first day. Called when we first got to our room and they told us there is a sensor that activates it when you walk in. We came back late that night and it was still 80 degrees (thermostat was set at 64). I called down, someone said they'd send someone up. About 30 minutes later, nothing. I called back and they said they were switching shifts and the manager was looking for another room for us-they'd call when it's ready. I stayed awake 45 minutes longer, and packed up most of our stuff, still nothing. The next morning we went downstairs to try to get our a/c fixed and they sent the engineer up. We came back later that day...it was fixed. It was pretty uncomfortable sleeping in 80 degree humid room. Disappointed that we didn't hear back that night to get it fixed. After the first miserable night, it was fine. Lobby is very dark! No view at all. No room service.

Plusy: had everything we needed, but spent little time in the room

Minusy: lighting was very bad in the bathroom, not nearly enough to put on make-up

Plusy: Location is good. Very Poor customer service. Room Key was not working @ 1am. They send me back n forth 4 times to check if i was doing something wrong or key was the problem. After that they figured out the lock battery was discharged and was recognizing the key. Then we Had to wait in the waiting area till 230am with my pregnant wife. I was so outraged with this but hotel staff was least concerned. Horrible experience & very expensive parking.

Plusy: No food service and the champagne was extremely expensive at the bar but the room was clean and comfortable. We absolutely loved the bathtub and the staff was very nice. Nice hotel for a romantic getaway. Wouldn't recommend for families

Plusy: Good location

Minusy: Beds a bit uncomfortable and some problems with ac and tv

Plusy: We took the train into the city a group of 8 people and we were able to walk to the hotel and to out Broadway show as well as the restaurant we had reservations at. Perfect location two blocks from time square. The lobby of the hotel is amazing and all of the employees are friendly and helpful.

Minusy: I liked everything.

Plusy: Fantastic location if tourism is your goal. Atmosphere is glamorous and sexy. Friendly, helpful staff made us feel at ease.

Minusy: The bathrooms are oddly dark - this is an issue if you are someone who spends any considerable time and effort applying makeup.

Plusy: The location is great. Close enough to walk to Times Square, the Empire State Building, Rockefeller Center, Grand Central, and lots more. The staff couldn't have been nicer or more helpful and there is valet parking if need be.

Minusy: There isn't any room service available.

Plusy: We loved the location. We were in New York and we were extremely close to all of the things we really wanted to see while on our vacation. Or if we weren't close, we were a short subway ride away. Beautiful hotel, very clean, and very quiet. We were concerned about the possible noise from the New York streets, but we couldn't hear a peep. It was perfect. And the soaking tub in the bathroom was amazing! I want one in my own home! We were very comfortable.

Minusy: My husband thought the whole hotel was too dark. Especially the lobby. I would agree to say that the lobby was very dark, but I didn't really mind it. It wasn't like we were going to be spending a lot of time in the lobby anyway. And another thing; every day we left our "Do Not Disturb; sign on our door because when staying in hotels we worry about our things disappearing. But one of the days we came back and our room had been visited by housekeeping, so we quickly looked around to make sure all of our things were accounted for. And thankfully, everything was there. We were happy that the staff was respectful of our things, but we were confused by the fact that the sign was still on the door and they came in anyway.

Plusy: Czysty, cichy, przyjazny, łatwy dostęp do metra i atrakcji.

Plusy: Lokalizacja

Minusy: Wszystko

Plusy: farmę Deluxe o skromne ujęła

Plusy: Personel bardzo przyjazny. dobra lokalizacja.

Minusy: Łóżko było bardzo niewygodne

Plusy: Wspaniały pokój. Doskonała lokalizacja. Czyste i wygodne.

Minusy: Nie było wody następnego dnia rano i nie zostało to refundowane.

Plusy: It was fine... Nothing I would say it was a 4 star. Staff was very friendly and courteous. The cookie at night was good!

Minusy: Room was TINY! Barely enough room for the bed.... And it was only a full bed. Everything was old. Wallpaper was dis colored and peeling, bathroom tile had the corners that looked dirty but were just so old the tiles were worn. The bed was more of a futon than a real mattress.

Plusy: Large comfortable room quiet great bathroom and shower great shutters

Minusy: On line it said bathrobes but there are none.

Plusy: Excellent location, walking distance to everything! Their friendly staff helped keep my luggage on check-in and check-out days. They provide complimentary fresh-baked cookies in the evening delivered to our rooms room just because! The hotel smells so wonderful, enough for me to mention it here- I really did love that! Ha!

Plusy: Fantastic staff that went above and beyond to meet our needs. Turn town service was nice (cookies in the room!). The room was very small, but functional.

Minusy: There was a party going on down the hall that was very loud due to the thin walls. Took 2 hours from the first threat to kick the people out at 3am.

Plusy: Location close to Times Square and Broadway

Minusy: Room is a little small. Heating problems during the winter cold spell were corrected-eventually.

Plusy: Only 1 window in room and it opened to a brick wall. Unable to see daylight.

Minusy: Room was like staying in. Large closet.

Plusy: Super helpful staff

Minusy: Rooms not really set for business -- few plugs, no coffeemaker

Plusy: Lokalizacja jest doskonała

Minusy: Personel w restauracji było straszne. Un profesjonalny niegrzeczny.

Plusy: Lokalizacja, lokalizacja, lokalizacja!

Plusy: Obsługa, lokalizacja, łóżka, pokoje były odpowiedniej wielkości, prysznice.

Plusy: Hotel był bardzo eleganckie i nowoczesne .Personel był również bardzo przyjazny .przyjemny bar i restauracja wewnątrz

Plusy: Doskonała lokalizacja. Hotel znajduje się tuż przy Times Square.

Minusy: Wszystko było dobrze.

Plusy: Personel był przyjazny, pokoje były przestronne, hotel jest czysty i doskonała lokalizacja

Minusy: Siłownia

Plusy: Large clean rooms.

Plusy: Location

Minusy: Paid $275 for after show party in the restaurant All they had was 4-5 items of Chinese food and open bar. No menus for food nor drinks. Grumpy wait staff.

Plusy: Great accommodating staff. Helpful concierge. So close to Times Square & all the theaters, so perfect for the 1st time visitor. Clean & comfortable. Beds are nice & cozy.

Minusy: Pool is part of the gym inside the building, so it's only a lap pool. Not for lounging & definitely not for kids. There is a sauna which would be nice in the winter. Very busy hotel! Not a relaxing lobby or even many places to sit (only 4 chairs & some makeshift areas around the plants)! No mini fridge in room.

Plusy: Large rooms AMAZING staff. Tons of outlets in room

Minusy: Room was tired and worn. AC unit noisy and ran constantly without much impact on temperature. Wallpaper peeling and old. Just didn't feel like I had spent 200$ a night for the place. $30 per day "resort fee" really should have been disclosed at booking. Since I wasn't going to use any of the facilities, I basically spent that money of WIFI access.

Plusy: A central location

Minusy: The hotel was overpriced for the general facilities on offer. Pay 30 dollars for a fridge when I'm paying x hundred a night? Kidding? No real dedicated space for guests to relax. Free wifi was not free as it was within service charge. This pricing policy really took facilities down to equivalent of a 2 star hotel or a B and B! Reception staff had an unhelpful attitude. This was on complete contrast to our stays in Boston and DC. Wholly unimpressed. it was almost like the abrasive attitude of Tines Square had pervaded the customer service.

Plusy: The beds were super comfortable, the location was very convenient.

Minusy: I didn't realize there was a hidden resort fee. It was disappointing to have to pay an extra $40 per night. The temperature in the shower kept fluctuating from super hot to cold. Sometimes it was just a cold shower.

Plusy: Very expensive

Minusy: Water pressure in shower not good.

Plusy: The location was good. The people we interacted with were nice.

Minusy: While the staff was nice, they didn't do a darn thing. A smile and a kind word does not make a bed. I know this because one day we came back to a room that hadn't been serviced, reasons still unclear. We became quite close to Terrance, the front desk agent at night. Pleasant as can be, but it took 3 calls to get some towels delivered. We asked for tissues, and no joke- were handed a wad of tissues. Guess the boxes are for special people? Shampoo is also held in the vault. The fan in the bathroom didn't work so everything just steamed up. The shower was broken and given it's a wall of glass, it's a serious safety hazard. It also meant the water just poured out of the shower and puddled on the floor. A real problem when you can't get an extra towel. The wallpaper is peeling up and there was mold, likely do to the broken vent. The window in the room was broken. We figured it was safe with our son cause it really wouldn't open, but it also didn't quite close. The black out curtains were the dirtiest thing I've ever seen and had large (obvious) rips in them. Oh, and to top it all off they did maintenance on the plumbing and shut off the hot water. Guess how I found that out? Nope, not through a phone call or a note slipped under the door. But only once I was in the shower and the water just wouldn't get hot. I paid over $300 a night for this. I will literally never return to this location, nor will I stay in another Crown Plaza.

Plusy: The most unfriendly staff I have encountered at a hotel