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Lokalizacja hotelu, mimo, że hotel znajduje się przy ruchliwej ulicy - bardzo cicho i spokojnie w hotelowych pokojach.Bardzo miła obsługa.
Lokalizacja. Poza tym to bezosobowy moloch. Aktualnie prowadzony remont. Hałas.
Tak, śniadanie, które trwa do 10.30. Stanęliśmy w długiej kolejce o 10.00 po 20 minutach usiedliśmy do stolika, a obsługa zaczęła wszystko sprzątać.Z Winy hotelu nie mogliśmy zjeść śniadania, które kosztowało nas 25 usd. Kolejka do śniadania I podejście do tematu przedłużenia serwowania o czas kolejki - katastrofa !
Wspaniala obsluga, czystosc idealna, wyposazenie bardzo dobre, polecam ten hotel - na pewno bede korzystala z hoteli tej grupy wszystko bez zarzutu
znakomity personel,świetna lokalizacja.
typowy biznesowy hotel drogie śniadania. Lepiej pójść obok do restauracji na nie gorsze ale kilka razy tańsze śniadanie
znakomity hotel z super obsługą, chętną do wszelkiej pomocy
Wspaniała obsługa. Smaczne i urozmaicone śniadania. Dobra lokalizacja (centrum miasta, w poblizu MRT). Bardzo pomocny concierge. Mimo check-outu byla mozliwosc wziecia prysznica przed wieczornym wylotem. Pokój standardowy byl nizszej jakosci niz spodziewana dla tej klasy hotelu. Lazienka byla zniszczona, a suszarka umieszczona w szufladzie, ktora wypadala przy probie uzycia suszarki. Radio było popsute, a tv odbierał większość kanałów w bardzo słabej jakości.
Wysokiej klasy Club Lounge Drobne niedogdności związane z remontem (przejściowe)
they had an event at the pool saturday night and the entire sunday the pool was closed. reason: glass breakage... which is legitimate.. but only a reason to max close the pool until noon and have it back in safe and clean condition for aster lunch.
The friendly service of all the staff.
clean, good food at restaurants,friendly staff,pool area, room of big size,staff are friendly to my children, close to shopping malls and other points of interest
The location is so good. Staff is so helpful, courteous and sensitive. For example, when we asked the staff about the dinner firstly they warned us that the food of the hotel was not halal (islamic) although we didn't mean that.They provide everything in a hotel room that you might need.
bathroom views the airport pick up didnt work, and the booking .com reservation was not available to ritz carlton on arrival
The hotel staff were very attentive. Their club lounge is the best one that we have been too, really worth booking the room for the perks.
Very nice view arround Marina Area and room "51 square meters" dimendions are most impressive indeed. Also their services have been not known as "Ritz-Carlton" for nothing. Actual total charge for hotel accommodation was been slightly different.
Still the one of best in singapore Room, view, art display, staff...
1st class Hotel with extremely freindly and helpfull staff.Perfectly positioned for everything Singapore has to offer. Loved the experience and will certainly use this hotel again. Could not find fault with anything. Excelent!
All the staff was perfect and a 5 stars service. I got a room close to the elevators, it was a bit annoying during the night.
The location, and very pleasant staff
Quite and clean. Nothing
It was so bad experience to stay with that hotel. They were out of control when we met the fire alarm and run down from 10th floor. So bad service. No one explain what happened when we med fire alarm in the early morning 1:30.
dirty carpetss need replacing in the room breakfast and internet just too expensive
good location Poor service at reception
Modern Hotel with an overall very good standing. Rooms and bath room rooms are spacious and well decorated. Convenient location on Orchard Street. Breakfast / Lunch / Dinner in a buffet format are pretty good with a wide variaty of Asian type food available. Very nice swiming pool. Good level of service from the personnel overall Internet access cost an extra 20$ per day
The personal service and politeness of all the staff, and the location was great, will go back again for sure. None
The hotel conceige were very friendly and helpful. They will most probably help you with anything and everything you need.
We were booked in a non-smoking room but there were non available and we stayed in a smoking for few hours then moved to a non-smoking room. The staff were helpful and friendly but I still it was a small inconvenience.
highly recommend Executive Floors and service none
central location food and services expensive
Great location. Excellent breakfast. A well-managed hotel.
I stayed in the north tower. The room was huge, nicely decorated, clean and a had great view. The hopper bus line had a pick up which was just steps away from the front door Too much air freshener in the lobby, $54 buffet breakfast and not as close as suggested to the shopping on Orchard road.
Nice environment and conveniently linked to MRT and shopping centre.
Excellent location, City Hall MRT is right next to the hotel, and is within walking distance to the CBD and interesting night spots. Very well connected by underground links and malls to the main shopping areas. Very nice rooms, and the executive floors are nicely self contained, with its own gym and restaurant.
Too many "sorry" replies instead of solutions for numerous issues encountered during the stay. 5 star hotel brand delivering to 3- or 4- star service levels. I rave about the Fairmont Vancouver airport; Singapore Fairmont doesn't come close to meeting the perceived brand value.
Convenient for airport, city transport, restaurants, some sights, and good shopping mall. Comfortable bed and spacious room. Friendly helpful staff, from doormen and cleaners to senior staff. We had stayed at the hotel before and Drinks in bar were a bit expensive in comparison with those elsewhere.
They always make me feel welcome every time I stay at the Hotel The rooms and the corridors in the north Tower need a little bit of a paint touch up.
Excellent rooms, comfortable beds, good view and friendly and helpful staff I have no complaints about the hotel.
the staff was extraordinary! The rooms and breakfast were top notch.
Great location, very large rooms and excellent value!!
Friendly welcome, spacious room, good location and quiet room at night for comfortable sleeping. Prompt service to fix minor fault with motorised draw curtains. Some furnishings showing wear and tear for this class of hotel and need upgrading. No free hotel internet computer (only hotel on our entire 3 week trip). I did have a major complaint but this will be taken up directly with the hotel not here but explains my selecting No to the following question.
I chose this hotel due to its reputation and location, centrally sited for everything and not too far to walk and as it was extremely humid whilst there. Fairmont hotels epitomise luxury and I doubt you would be disappointed. The hotel can be reached from the aiport by the MRT for $2, shuttle bus for $9 or taxi for $25 . Either choice will be quick and easy. The rooms are spacious and have all you would expect for your comfort and convenience. The hotel stands above a shopping mall, Raffles City, which is thankfully air conditioned and has a vast amount of shops and eating choices. All the staff I met were courteous and helpful. There are 2 outdoor pools and a large sun terrace as well as a fitness centre and spa. Nothing negative.
The size and comfort of the room, the friendliness of the staff and excellent service. It was in a great location. The swimming pool area and spa were very good.
Worn out furniture, my room still have non empty trash cans with trash left from previous guests. Low water pressure from shower; called hotel to ask for maintenance to repair but no help and no one care. Horrible breakfast! Long lineup to enter breakfast area each morning. Often out of foods in buffet tables.
The location is very good. Free wifi only for one device, and no free wifi even in public area such as hotel lobby, this is very ridiculous in today's world. Bathroom has some bad drainage smell. Overall, price doesn't match with what we get.
dobre położenie zły serwis , niedostosowanie do potrzeb gości, brak odpowiedniej ilości szamponu i innych kosmetyków, ale też ręczników i szlafroka, reakcja na reklamacje opóźniona i nieodpowiednia , trudno się porozumieć, na boya hotelowego czekać trzeba ponad 40 minut i w końcu czas mija - rezygnujemy sami zwożąc walizki, kierownik chciał załagodzić złe wrażenie ale też kompletnie o nas zapomniał - nie jest to 5 gwiazdek na pewno !!!
the pool &the beach, -
The hotel was one of the first to open at Sentosa, and is beginning to show some wear. However, it has very good staff and delivers excellent value for its money (prices have been taken down to reflect its not entirely modern facilities).
Beach, swiming pool, attractions nearby We asked for double room at time of booking, but when we arrived only single bed were available, also all dining places closes early including the bar
Situation & helpfulnes of staff The restaurants did not come up to the standard required by this quality of hotel
the view and the room was excellent more tv channels
The hotel is situated in best possible place at Sentosa and meets ALL demands anyone can have. Only 20 minutes by taxi to City.
Pool view room was spacious & comfortable.
Proximity to silosa beach where the annual zoukut music festival was great. The room felt a bit old to me and a bit dark.
Location enables relaxing by the pool, have a good view of the South China Sea, and you still have easy access to the city. If you have small children there is a ton of kid activities. The service is excellent, with a wonderful breakfast buffet. We stayed here four years ago, and they have undergone a very good renovation. It was fun to just sit on the balcony of our room and take in the view. The Sentosa activities could benefit from more all inclusive pass alternatives.
Location, Kindness to visitors
Rooms a bit run down, and too small and not totally clean. Hotel has a feel of being rather old and tired. Toddlers' room dirty and dangerous for children. Priced like a 5-star hotel but much below standard. Disappointing, as described above.
the location, service, public areas settings and food standard rooms poorly furnished with low quality craftmanship
the service was perfect. Room and bathroom is beautifull. swimming pool is small and the sauna is at another level. and no smoking area for smokers.
Friendly and very professional staff. Excellent quality of food. The Straits Club on the 4th Floor, with a library section
The pool and the service.
Hotel staff were exelant , location is the best Club room to be more comfort
Shopping at nearby store/mall and walking along the Orchard St specially at night. Probably the elevators because you need to transfer to another elevators to reach 5th to10th flr., however the hotel are very good in general. The location and staff are excellent.
The design of the building and location Turn down service didn't have chocolates, sometimes the bathroom wasn't cleaned properly, minibar charged when food wasn't taken
Strategi locataion, moden Room Friendly staff n delicious food with good view. NeXT to paragon malu, takashimaya n Mandarin gallery.
The breakfast was fine. The service attitude of the hotel stuffs are sucks. Not polite at all.
good location for Orchard Road shopping quiet expensive, very busy and rooms are claustrophobic
The location is fantastic. All flagship shopping venues in Orchard are well within reach by walking. Room is excellent. Buffet breakfast was awesome! I would appreciate a slightly bigger room size.
Clean and neat; some staff is nice though not many indeed, goog variety of food in breakfast No free wi-fi even in public area like libby or restaurant, not even mentioned in the room, though it is supposed to be a trend in branded hotel. Staff perforned checking on consumption of minibar when we were still in the room (before the official check out time), wonder if it is a hotel policy though it gives a weird and unpleasant experience to us. Not likely to recommend this hotel to others
Resonable price with moderate service and decoration. A bit far from Universal Studios, need to walk a few minutes to reach there, but acceptable anyway. The room looks newly decorated with all basic facilities.
przyjemne lobby, cafe bar, design w pokoju byl okropny zapach stęchlizny spowodowany chyba grzybem, nie do wytrzymania, długo walczylismy z obsługą, aby wymienić pokój, ponadto nie dostalismy pokoju zgodnie z rezerwacją, czyli z widokiem na ogród lub basen, bo podobno już wszytskie były zajęte