Arrived 20 minutes earlier,
It was on at the terminal we were at in Las vegas, we were all the way at the end of one of them, I think it was c.... Dates 41 42 and 43.... They were in a row from left to right and we were scheduled for 42.... Right before that 41 was loading and yet the line started on the right Chris crossed 43 42 over to 41 causing foot traffic confusion, and yet the left side in front of gate 41 was relatively empty...... Eventually some Delta step did come out and assist but for about 40 minutes it was quite confusing and crowded
On time, cordial service,
Plusy: "The stewardess working first class was very rude to my son. Her negative attitude set the tone for the entire flight and ruined our experience."
The flight back from Cabo was excellent however the flight from LAX was terrible. I was happy by accident to get to LAX 4 hours,early. It took almost all 4 hours. I dont think I will fly with Delta out of LAX anytime soon.
Plusy: "Comfortable travel"
Minusy: "Keep it up"
Minusy: "Original flight changed- had me arriving after second flight took off. Delta didn’t fix it. Spent 5 hours changing it. Rebooked flight was delayed- they rebooked to the next day at the last minute then, got me out same night but 3 Hours from my original airport."
Minusy: "Baggage handling at Wilmington is extremely slow and typically is."
Plusy: "On a quick 40 minute flight they still managed riu server coffee, water and snacks."
Plusy: "Everything was good."
Minusy: "All good"
Plusy: "Pretty much everything"
Minusy: "Food somewhat expensive..... boarding off the plane - people with no luggage should get off first then there should be some kind of control instead of everybody just getting in the aisles trying to get their luggage and holding everybody up"
Plusy: "Crew not so much!"
Minusy: "A bit friendlier ...had no ice??"
Minusy: "The boarding process was awful. The gate agent was extremely rude - was shocked she was representing Delta. There was police on board arresting two passengers and crew was not saying anything."
Minusy: "It felt like the flight attendant had a long day. Chairs weren't super comfortable."
Minusy: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."
Minusy: "Better customer service. Your employees should be te-trained and reminded they are in a service industry where your clients have other options to fly."
Plusy: "The crew was amazing. My seat was comfortable."
Minusy: "The plane was delayed. It arrived over 25 minutes after it was originally scheduled to."
Plusy: "Everything. Always an excellent and professional experience."
Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."
Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."
Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."
Minusy: "Arrived 30 minutes late. The food is ridiculous."
Plusy: "Excellent crew."
Minusy: "Could not get the delta Wi-Fi to work. Also my seat nearphone jack was broken."
Minusy: "Touch screen monitor was unable to register touch, so no entertainment available."
Minusy: "Front gate person was very rude, inpatient and did not help us to print our new boarding passes that they gave in Barcelona. During boarding process, we had to wait aside until new boarding passes printed that could have been done over an hour earlier."
Plusy: "Sporo miejsca na nogi i dobre jedzenie."
Minusy: "Mało miejsca na nogi"
Plusy: "Inflight crew"
Minusy: "The crew member that handled my stroller roughly and tore a hole in the canvas. The canvas was also black with grime from the bottom of the plane it appears. The stroller canvas was expensive and brand new."
Plusy: "Food and entertainment was good"
Minusy: "The bathroom I used was disgusting."
Minusy: "Wymuszanie napiwku za odprawiany bagaz"
Plusy: "I didn’t"
Minusy: "There was an issue when taxing to the runway and we had to be towed back for repairs. The problem was as we waited there was no AC for too long. The staff was also very unfriendly. 2 times they hit my seat with their cart. I was just not a great experience"
Plusy: "The flight attendant, Winsom, was fantastic."
Minusy: "The flight attendants weee rude, and no bar service"
Plusy: "Flew into bad weather event with thunderstorms, lightning and tornadoes. The flight was relatively turbulence free, flt had only one attendant in the cabin however she was able to serve beverages and snacks asks made sure everyone was comfortable. Can't thank Delta enough for the professionalism of their crew, great service and communication, and for getting us home safely. Thank you!"
Minusy: "Made us pink tag carry on bags on flight deck. Had to retrieve bag from baggage claim after flight. My bag landed on the belt completely open, clothes and laptop hanging out bag onto belt, bag was damaged, zipper broken with holes in the fabric, bag was soaking wet! No one at airport able to assist with a damaged bag claim. Very disappointed in the Baton Rouge airport and lack of available staff to handle baggage issue."
Minusy: "Flight was moved up from 830am departure to 6am departure with very little notice, and my layover was reduced from almost 2hrs to 30 minutes. Then, my bag was lost. Terrible."
Plusy: "I purchased round trip tickets to Cancun Mexico for under $400. And I received 1st class upgrades both ways. I could not be happier with my travel."
Minusy: "No complaints"
Plusy: "Love the free movies and individual screen, and the new seats are more comfortable"
Minusy: "That it wasn’t 1970, with full meals and more leg room"
Minusy: "Step stairs, no help getting up or down. You should use a Laeger plane and a jet bridge. It was awful down and up and down stairs, then walking across the tarmac, not sanded,NOT SHOVELED. Have you gone mad?"
Plusy: "Aircraft appeared to be brand new"
Plusy: "Easy boarding, great service from the flight crew, and excellent food and drink service. Seats were comfortable and plenty of entertainment options for a long flight"
Plusy: "Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on."
Minusy: "Space. Economy on a long flight is not ideal"
Plusy: "Ontime boarding, few minutes delay made up enroute for ontime arrival."
Minusy: "Cabin service interrupted by turbulent weather."
Plusy: "Charging stations and in-flight texting."
Minusy: "The pretzels were oily and nasty"
Minusy: "2.5 hour delay for no apparent reason at first (supposed mechanical issues with plane) and then waited on plane at gate for a missing pilot who never got picked up from his airport and got stuck in Chicago traffic trying to get to O'Hare. Eventually had to take pilot from another flight before leaving at 8:45 when flight was scheduled for 6:00am."
Plusy: "We upgraded to Delta Comfort, since the flight was a bit longer. I'm glad we did; it made a great deal of difference to have the extra space. The in-flight entertainment (individual displays on the backs of each seat) was excellent, the crew was excellent, and the flight was extremely smooth."
Plusy: "Staff was really nice and helpfull"
Plusy: "On time."
Minusy: "Quality of all services are declining on Lufthansa."
Plusy: "I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee"
Minusy: "Hire better competent people!"
Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."
Minusy: "Improve quality of on board announcements."
Plusy: "Good crew."
Minusy: "More comfortable seating."
Minusy: "Extremely unfriendly staff at check-in. Boarding was chaos."
Minusy: "First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation"
Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"
Plusy: "Free entertainment, excellent food"
Minusy: "Cabin was too warm; unable to adjust air at seats"
Plusy: "Comfortable seating, good food served by this airline"
Minusy: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Plusy: "We landed safely. I like the A380."
Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."
Plusy: "Ogólnie ok"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Plusy: "Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help"
Minusy: "Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr"
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"
Plusy: "Clean new Airbus 380. Nice crew"
Plusy: "Nice crew. Smooth and quick ride which is perfect. No entertainment system or food so cannot comment."
Minusy: "Worst airport to board from (Tegel). Waited 30 minutes for luggage in frankfurt airport. Unacceptable luggage handling (may related to airport in Frankfurt)."
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Plusy: "Timeliness of fligyts"
Plusy: "Very pleasant crew."
Minusy: "No complaints"
Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."
Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."
Plusy: "Food was very good"
Minusy: "Boarding process in Frankfurt was horrible, confusing, uncoordinated, lack of clear instructions offered by crew."
Minusy: "Opóźnienie lotu"
Minusy: "I was waiting over 1 hr for my l"
Plusy: "Obsługa i jedzenie"
Minusy: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"
Plusy: "Punktualność i obsługa stewardess"
Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"
Plusy: "Service , on time"
Plusy: "Komfort lotu i bezpieczenstwo"
Plusy: "Left in time, arrived too early"
Minusy: "Boarding took a lot of time"
Minusy: "Me starting to get sick!"
Plusy: "Flight was on time; food pretty good"
Minusy: "Mishandling of an online upgrade request caused major headaches and an hour at service desk - final boarding passes were misprinted and, bottom line, our luggage was not loaded on our flight and arrived about 36 hours after us! Premium Economy seats were pretty nice but I don't like the tray-in-the-arm configuration. Extra recline just meant the jerk in front of me was in my face the whole flight."
Plusy: "The entire crew went above and beyond to ensure the most comfortable and enjoyable experience."
Minusy: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."
Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"
Minusy: "Delayed flights for a day"
Plusy: "The flight was on time. Helpful, friendly crew. Will use Condor services again."
Plusy: "Service was great, pilots were amazing no decompression pain in my ears."
Minusy: "The flight was delayed in Warsaw for 1:30 hours"
Plusy: "I liked how generous they were with food and drinks"
Minusy: "Free WiFi could have made the flight a lot better"
Minusy: "Allow business passenger to use front bathroom."
Plusy: "The plane size & comfort was excellent. The staff were very friendly"
Plusy: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Minusy: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Plusy: "The crew."
Minusy: "The time between flights."
Plusy: "Fast boarding"
Minusy: "Slow in refuelling, got us delayed for 40-"
Plusy: "Everything works and quick to get to destination."
Plusy: "Friendly crew"
Minusy: "Can’t think of anything"
Plusy: "Great crew, comfortable seating with enough leg room."
Minusy: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Plusy: "It was all fine"
Minusy: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Plusy: "Overall KLM experience is good"
Minusy: "Food quality was mediocre for a business class flight."
Plusy: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Plusy: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Minusy: "No downsides at all"
Plusy: "very attentive crew"
Minusy: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Plusy: "Friendly and efficient crew. Flights were on time if not even early."
Minusy: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Minusy: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Plusy: "Very pleasant, professional crew"
Minusy: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Plusy: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Plusy: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Minusy: "Boarding was chaotic and congested with not much information or order."
Plusy: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Minusy: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Plusy: "Comfortable and well laid out seat area"
Minusy: "Food was a little substandard for business class"
Minusy: "Flight departed 35 minutes late"
Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"
Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"
Plusy: "The leg room, was surprisingly roomy"
Minusy: "The food and that there was no entertainment."
Plusy: "Really friendly staff. Great service"
Minusy: "The streaming service didn’t work"
Minusy: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Minusy: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Plusy: "Very friendly crew"
Plusy: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Minusy: "The amount of extras you have to click no to while checking in online."
Plusy: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."
Plusy: "The food was excelent"
Minusy: "I have to pay to pay a little more confort"
Plusy: "Excellent experience with the cabin crew."
Minusy: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Plusy: "quick and relaxed"
Minusy: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Plusy: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Minusy: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Plusy: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Minusy: "OLD OLD plane with hard seats and tiny screens"
Plusy: "Great food"
Minusy: "Sears we're toooo small"
Got passed over during the first drink service. Second service was more agreeable. Passengers are allowed to prop their feet up on the backs of the seats in front of them and to play their devices without headphones so everyone has to listen to it?For 4 hours. Why does this go unchecked? Is the comfort of a single passenger more important than all the others? I normally have nothing but good things to say about Air France but they missed the mark today by a wide margin.
Air France service was superb. The airline did their best to expedite the boarding process even with the constant changes of Covid19 guidelines
Plusy: "Yeah Everything well organized"
Minusy: "I believe so"
Plusy: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Minusy: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Plusy: "Crew memebers"
Plusy: "The seat was very comfortable."
Minusy: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Minusy: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Plusy: "Everything! The service was exceptional!"
Minusy: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Plusy: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Minusy: "Explain me to take the bag on time.it was almost left in the airport."
Plusy: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Minusy: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Plusy: "Nothing !! Such a bullshit flight ever !!!"
Minusy: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"
Plusy: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."
Minusy: "Everything very good"
Plusy: "Crew was wonderful and welcoming!"
Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."
Plusy: "The crew was pleasant and boarding efficient I lucked out with first class"
Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"
Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."
Minusy: "Boarding at CDG was awfully slow"
Minusy: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Plusy: "Flight was delayed 4 hours with no explanation"
Minusy: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"
Plusy: "Everything! It was a wonderful experience."
Plusy: "Good food and service"
Minusy: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Plusy: "Just a routine flight but done with perfect execution."
Minusy: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Plusy: "Timely and smooth teansit."
Minusy: "Food has a way to go to be appetising."
Plusy: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Minusy: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."
Plusy: "Their evacution video is interesting"
Minusy: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Plusy: "That flight have been short"
Minusy: "Fly attendants have been in hurry when they served snack"
Minusy: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Minusy: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."
Plusy: "The service"
Plusy: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Minusy: "Only 1 bathroom (toilet) for all of first class"
Plusy: "What’s not to like!"
Minusy: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"
Plusy: "The crew was good and very good pilot's"
Minusy: "No leg room between seats"
Plusy: "Seat comfort in business class Professional and friendly crew"
Minusy: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"
Plusy: "Flight was only 50% full. Room to spread out."
Minusy: "Leg room cramp. Flight arrived late as a result missed connection home."
Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."
Plusy: "Good on a short flight"
Minusy: "Paying for carry on due to weight limit. First time this ever happened!"
Plusy: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Minusy: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"
Minusy: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."
Plusy: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Minusy: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Flight was delayed but no info provided at airport. Boarding was a free for all, not entirely convinced they cleaned the plane fully. Once onboard seats are a little tired looking and uncomfortable, but it's economy. Nutrigrain bar and tiny bottle of water provided. I don't see the advantage of flying BA over any other airline, the staff are nice and friendly but the overall service isn't any batter or whose than other airlines. If you can get the flights cheap enough than fine but it's not worth paying extr
Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."
Plusy: "It was OK experience. Nothing special."
Minusy: "I was overcharged for luggage. Was not given the chance to pay when checking in online so was charged top rate for 1 piece of hold luggage at the check in desk. A flight that was a reasonable cost became expensive."
Minusy: "Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5"
Minusy: "Connector was late so I’m stuck in London til tomorrow"
Plusy: "Yea the crew members were very polite and nice"
Minusy: "There was no charging point in the plane in my returning flight so that was a bit disappointing"
Plusy: "Crew was very professional, food options were excellent."
Plusy: "Comfortable economy seats. Excellent experienced staff."
Minusy: "Food was so so. Entertainment system is old and a bit slow."
Plusy: "The flight left on time although take-off was delayed due yo traffic. Plane is new and comfortable."
Minusy: "I did not enjoy the Java coffee I ordered because the coffee pulps were the first item I tasted upon drinking the coffee. I called the attention of the flight attendants but nobody answered because the 2 were busy selling items to the passengers. I just removed the coffee bits by throwing them out of my mouth using napkin."
Plusy: "Great service Yummy meals Free movies to watch Comfortable seats with use of pillow and blanket"
Plusy: "Pretty basic service."
Minusy: "The late morning flight we booked was eliminated from the schedule, requiring us to book an early morning flight. This resulted in our having to spend our last night in a hotel near the airport rather than in Rome. It also resulted in a 4+ hour layover at Heathrow, rather than the 2 hours we anticipated. Very disappointing."
Plusy: "Entertainment system and staff were kind"
Minusy: "Food really wasn’t good on this leg for either evening meal or snack first thing."
Plusy: "Not much"
Minusy: "Being delayed for 2.5 hours wasn’t pleasant. Once we finally boarded the crew members did apologise in person to all first class customers. I was sitting with my granddaughter right behind it. We felt like a second category customers.... nothing to add to it it shows it all"
Plusy: "Food servir das ver good. Flights attendants work ver card and seré ver attentive"
Minusy: "Some bathrooms found have bien a Little3 cleaner"
Plusy: "Clean plane and crew are friendly"
Minusy: "Stuff at the gate we’re very rode no manors at all ."
Minusy: "Not only do you now have to buy food and drink, by the back of the plane they’ve always run out (our flight was not even particularly full). Flight was delayed an hour - I’ve taken 4 BA flights in the last 5 days and every one has been delayed by at least one hour. No longer worth the price."
Plusy: "Great entertainment choices"
Minusy: "Slow crew. Same good choices as flight just before"
Plusy: "The crew was outstanding."
Plusy: "Seating quality was good Crew was fine"
Minusy: "They could be better, friendlier"
Plusy: "Crew professionalism and on-schedule."
Minusy: "Luggage drop off took a while to complete."
Plusy: "The man at the customer service desk in london airport was nife."
Minusy: "I missed my flight because of an issue with airplane coming from lax to london. All i got was a 5 euro voucher. And i was meeting someone at madrid airport and neither of us had any way of getting in cotact with each other. It was a freaking nightmare."
Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."
Plusy: "Crew and food"
Minusy: "A day before my flight it was already known that it is delayed (how possible...?) and it was delayed. Even though we were on time to board plane to Boston we had to wait for another flight."
Minusy: "At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! Almost didn't make the flight."
Minusy: "Broken tray, broken ear jack, very full flight and staff very rushed , skipping people re meals and drinks, definitely not as good a team as my outbound flight"
Plusy: "Flight was not to crowded"
Minusy: "Seat are smaller than usual"
Plusy: "Great service, and very smooth flight"
Minusy: "I got to the airport the morning of my flight from Warsaw -Dublin and was told my flight was cancelled and no longer exists. Luckily I got a hold of my daughter who was in LA at this time and woke her up at 1am with this issue. She called the web booking company Webjet where you directed us to buy the flight, and was told by Webjet that my flight was cancelled the day before and we were not notified IN ANY WAY! By some miracle, my daughter was able to talk to Webjet and get me on a new flight last minute. Again, this is all happening at 1am California time while I am stranded at the airport in Warsaw! Unacceptable!!! I am however glad that the issue was resolved and I made it home safely. But I think someone needs to look into this immediately because if it wasn't for my daughter, I wouldn't have left the Warsaw airport due to the fact that the airline cancelled the flight and neither the airline, Kayak, nor Webjet notified me...."
Minusy: "Plane departed late and stalled at landing- delay caused me to miss connection and set me back getting home by 7 hours at the end of it all."
Plusy: "Not much, crew were pleasant though and the flight on time."
Minusy: "It was like being on a really cheap budget airline, but paying expensive prices. Food only for sale with a British credit or debit card, won't take cash,no menu cards, and even if I'd wanted to get food, no gluten free options, which is not a lifestyle choice for me, but a necessity.Scruffy dog-eared magazines in the seat pocket. Not even an offer of tea or coffee. Check-in online would not allow me to change my seat, although it told me I could. I fly a lot, but tend to avoid BA now if I can, and this flight just confirmed that preference."
Plusy: "Good amount of legroom, no issues with boarding etc. Food was fine and lots of snacks available if you knew where to look for them."
Minusy: "Not the friendliest crew. Large film selection but not the best choice of new releases. Quite action focused."
Plusy: "Not much."
Minusy: "Crowded seating at back, shaky entertainment tablet, worst plane food (pasta) I have ever eaten."
Plusy: "Nice crew. Flight was on time."
Minusy: "No food unless you Pay for it."
Plusy: "This is was actually a flight operated by Qatar Airways and my first time with them. And you know what? It was like going back in time: this was exactly what and how BA used to be even 10 years ago. Thank you, Qatar, for wonderful service!"
Plusy: "Quick trip"
Minusy: "No movies"
Minusy: "Food are discasting"
Plusy: "Loved how easy it was to board the plane."
Minusy: "That there was a child who would not stop yelling but that is not your fault."
Minusy: "Older plane with small display for entertainment"
Plusy: "London to New Orleans direct is an excellent route."
Minusy: "Food was poor."
Plusy: "Efficient at boarding gate all electronically monitored, photo recognition boarding a little confusing but help was on hand."
Minusy: "The fact that we had to pay for something as basic as tea and coffee!!! Very disappointed in BA, their standards have dropped, not sure if I will continue to fly with them in the future."
Minusy: "Cancelled flight"
Minusy: "We arrived at the airport more than 2 hours in advance since this was an international flight. There was NO British Airways staff available to help with obtaining actual boarding passes which were NOT available on the BA mobile app. Although we made the flight with enough time, that was only because the security line was short and the passport control line was short as well. British Airways should have staff available to process passengers and boarding passes, luggage checkin, etc. earlier for their flights."
Plusy: "Great in flight entertainment and dinner!"
Minusy: "No Wifi; not great for business travel"
Plusy: "The flight out of cairo to London was ok , but from London to Boston was quiet annoying being seated facing wall reverse side. For 7 hours"
Minusy: "I had with my son 2 business class centered seats at last row no22 ,which were the reverse side of the regular flights facing the wall for 7 hours . The chairs were quiet uncomfortable & couldn't be classified as business class . If i knew this earlier I would have changed to another airline or at least sat economy facing the regular direction ."
Minusy: "Flight was delayed 45 mins, but when I'm 2 mins late to check in the cancelled my boarding pass. Ridiculous customer service wanted to charge me $400 to change my flight!!! Never again"
Minusy: "Heathrow connection process almost caused me to miss my flight, despite having 2 hours between connections. Security officer at Heathrow was very unprofessional, and took a great pleasure in delaying my processing through the security line. Specifically, I did not remove a PHONE BATTERY CHARGER from my carry-on for screening, so he proceeded to dump out the whole backpack contents, and then purposefully was very slow about putting things back in one by one.As an active duty police officer I understand the need for security and follow all the regulations and instructions to the best of my abilities. However in this case the security officer went out of his way to make the process as slow as he could. Very bad, stressful experience traveling on BA with connection at Heathrow."
Minusy: "Transferring from one flight to another, from one terminal to another. Definately, too litte time for transfer. Rushing, with no time to stop at the restroom."
Plusy: "Quick boarding. Crew ok. Flight on time"
Minusy: "All food and breuvages to purchase. Not even glas of water complimentary in economy."