SLC
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Salt Lake City – Top linie (5)
Wyniki na podstawie opinii użytkowników KAYAK7,9
DeltaWynik na podstawie 29333 opinii
8,1Wejście na pokład
7,8Komfort
8,5Załoga
7,8Rozrywka
7,5Jedzenie
Opinie o liniach lotniczych
Minusy: "Just water and coffee. Needed some variety."
Minusy: "Just water and coffee. Needed some variety."
Plusy: "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. All the Delta agents were extremely helpful, and had great customer service!"
Plusy: "Crew is always friendly"
Minusy: "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Also, still unsure of where my checked baggage is."
Plusy: "New plane, friendly crew."
Minusy: "Departure time"
Minusy: "Better choice of snacks"
Plusy: "Crew and service were outstanding"
Minusy: "Good taste perhaps...?"
Plusy: "Clean aircraft, efficient and friendly crew. On time performance"
Plusy: "The crew was polite and welcoming."
Plusy: "Good snacks, comfortable flight."
Minusy: "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. I would say avoid Delta!"
Plusy: "Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free."
Minusy: "The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows."
Plusy: "Pilot was super nice and informative when the flight was delayed."
Plusy: "The crew was amazing"
Minusy: "Ran over 2 hours late with no explanation"
Plusy: "Seats were comfortable but crowded. Was nice to have the built in screen for entertainment."
Minusy: "Did not like being bumped to a flight with a five hour layover in SLC. Travel day was already very long. We booked the flight originally based on the shorter layover of an hour and a half. Seemed very inconsiderate."
Minusy: "The flight was delayed for hours due to a mechanical issue. I had to take a much later flight and arrived at my final destination after midnight."
Minusy: "Way crowded even in comfort plus Flight very late leaving Missoula Got to SLC just as flight was boarding for LA"
Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."
Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."
Minusy: "Plane left without me because they don’t know how to put gas in the plane in Jackson"
Minusy: "Delta delayed the flight from LAX to SLC, which subsequently made me miss the connecting flight from SLC to ORD. Completely unacceptable"
Minusy: "Flight was delayed, for unkown reasons."
Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."
Plusy: "Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time."
Plusy: "Sporo miejsca na nogi i dobre jedzenie."
Minusy: "Mało miejsca na nogi"
Plusy: "Excellent flight crew, flight had decent leg room. Loved the inflight entertainment. Clean plane, boarding was easy."
Plusy: "Excellent"
Minusy: "None"
Plusy: "Newer plane. Friendly crew. Landed safely and on time."
Plusy: "The crew, the food, the amount of beverages served"
Minusy: "Leg room"
Minusy: "There was nothing I didn’t like."
Plusy: "The chargers worked in neither airplane."
Minusy: "The chargers worked in neither airplane."
Plusy: "The cabin crew was excellent. Friendly, helpful, efficient"
Minusy: "Having to wait till almost boarding time to have seat assignment . If the ticket was confirmed already st the time of purchase why make people wait until the last minute for a seat???"
Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"
Minusy: "Rapid City, I could check my BAG through to PDX."
Plusy: "Delta....ticket counter...gate agents....flight attendants....pilots...amazing customer service with a smile! Very attentive and everyone thanked me ( and other passengers as well for flying with Delta."
Minusy: "Nothing negative to say!"
Plusy: "Short flight"
Minusy: "In SLC they boarded by row numbers and not zones. Weird..."
Plusy: "The crew members were very friendly"
Minusy: "Coach seats still a little too small. Always bump the person next to me"
Plusy: "Loved the roomy seats and the upgrade wasn't terribly expensive"
Minusy: "Nothing"
Plusy: "The crew"
Minusy: "The delay"
Minusy: "They wouldn't deal with any flight changes."
Plusy: "Great people and crew early arrival nice passengers"
Minusy: "Poor Delta DEN counter agent experience. Name on ticket didnt match Delta profile name nor TSA [rofile name. Delta counter agent would do nothing, except blame TSA. Would not check ticket name vs profile name. Happened two consecutive flights. Flight tomorrow morning has no TSA Pre clearance on boarding pass. This will be three consecutive flights. Also seated me next to a person who needed 2 seats to himself. Please never seat me next to a passenger who cannot fit in their own seat. I am switching to SWA."
Plusy: "How they take off and land"
Minusy: "The price versus other companies"
Minusy: "Delta airlines has very poor costumer service. THE WORST I HAVE EXPERIENCED. I wasn't the only one feeling this way, I witness a couple people fighting on the phone like me. When my 1st flight was delayed I asked to be rebooked then and the delta employee insisted that I would make my connection. I didn't make it. This is not all. I could have gotten to a near city several hours after but on the same day, but the mediocrecy of this employes did not allow me to get there until the next day at 7 am. Happy new year to me. This two women (or one of them) on the phone, lied to me. There was an option to get me here and one of them failed to do their job right AND LIED TO MY FACE ON THE PHONE. Just unacceptable. I will sue them, I had an under age waiting for me in Cancun and a pet with me!. With no food or access to do its necessities. AND THERE WAS AN OPTION THAT "they missed" on porpuse."
Plusy: "Could be among the best landings ever. I felt nothing as we touched down in Salt Lake!!!"
Plusy: "Everything"
Minusy: "Good"
Plusy: "Early"
Minusy: "Crowded"
Plusy: "Short, straight-forward flight."
Plusy: "Flight was on time"
Minusy: "Wifi wasn't working for a while and it was a plane without screens"
Plusy: "Pilot flew flawless crew kind and helpful it was a full flight and impressed helpful passengers to get on board was."
Minusy: "Disappointed airplane not equipped with free movies. I bought ear buds on return flight for that purpose"
Obsługa, fotele, możliwość ładowania, jedzenie i napoje na plus! Brak anglojęzycznych podpisów w filmach (głównie tylko holenderskie), ograniczona oferta filmów oraz kiepsciutkie słuchawki na minus.
Bardzo dobra obsługa, jedzenie i wygodne fotele. Pomiędzy fotelami na dole są gniazdka elektryczne a w oparciach z przodu złącza USB. Lepiej wziąć swoje słuchawki na małego jacka, bo te które rozdają mogą nie pasować dobrze do Twoich uszu;)
brak informacji że nie będzie ekranów w z filmami :( Przygotowałbym sobie inne zajęcie
Wylot opóźniony o ponad godzinę bez podania przyczyn. Walizka nie doleciała. Odbiór,gdy dotarła tylko z lotniska, nie dostarczają do hotelu. KLM przesyłał mi informacje po holendersku zamiast po angielsku.
Nice personnel on board,
Plusy: "Boarding was efficient and the crew were nice."
Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."
Plusy: "The crew was very kind"
Plusy: "Crew were excellent"
Minusy: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Plusy: "Muslim food"
Minusy: "All of the less than good, obvious!"
Minusy: "Time"
Plusy: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Plusy: "The entertainment was amazing"
Minusy: "The seats were a bit hard"
Plusy: "Like the overall KLM experience"
Minusy: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Plusy: "The crew was amazing and the food was great."
Minusy: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Minusy: "Need more leg room!!! Larger meals needed."
Minusy: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Plusy: "We got to Amsterdam on time"
Minusy: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Minusy: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Minusy: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Plusy: "Crew was excellent -kind nice and very attentive"
Minusy: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Minusy: "Nothing special"
Plusy: "Efficient crew"
Minusy: "Long, slow line at check in. Not many new movies or tv shows"
Plusy: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Plusy: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Minusy: "Nothing to say"
Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"
Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"
Plusy: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Plusy: "Good service onboard, good food. On time."
Minusy: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Plusy: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Minusy: "Nothing"
Plusy: "Absolutely nothing!"
Minusy: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Plusy: "The aircraft was clean"
Minusy: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Plusy: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Minusy: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Plusy: "The food service was good and the flight attendants were friendly."
Minusy: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Plusy: "Flight crew; legroom even in cheap seats."
Minusy: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Minusy: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Plusy: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Minusy: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Plusy: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Minusy: "Nothing to be honest . All positive."
Plusy: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Minusy: "Nothing!"
Plusy: "Great food"
Minusy: "Sears we're toooo small"
Plusy: "Wider seat than most business class"
Minusy: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"
Plusy: "The plane was clean The crew was amazing, super nice and helpful"
Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."
Minusy: "Okay"
Na niską opinię miał wpływ strajk (lub cokolwiek, co zawiesiło operacje przewoźnika na kilka godzin). Strajk opóźnił lot, więc nie zdażyliśmy na prawidłową przesiadkę w Wiedniu. Na szczęście personel Austrian w Krakowie zmienił nam przesiadkę na inne linie i skończyło się w porządku (ze względu na dalszy plan podrózy).
Plusy: "Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines"
Plusy: "No wifi or any entertainment. Flight delays and lost baggage!"
Minusy: "No wifi or any entertainment. Flight delays and lost baggage!"
Plusy: "Nothing."
Minusy: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."
Minusy: "Everything"
Plusy: "Crew was fantastic and with an exceptional service. Food was really good."
Minusy: "Maybe the seats coudl be a little bit wider"
Minusy: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."
Plusy: "New dream-liner from Wew to ORD"
Minusy: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"
Plusy: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Minusy: "Seat wasn't the best, quite hard on the middle back."
Plusy: "Everything:)"
Minusy: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."
Plusy: "I like the food and servise"
Plusy: "Not much."
Minusy: "Baggage fees and unclear policy during booking with Kayak."
Minusy: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."
Plusy: "Landing was a disaster"
Plusy: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."
Plusy: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition. No food or entertainment on short flight to rate."
Plusy: "Got stuck in Vienna with very poor service"
Plusy: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Minusy: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."
Plusy: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."
Plusy: "food was great. Slightly cold in cabin."
Minusy: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."
Minusy: "Difficulty getting to flight"
Minusy: "KAYAK or Austrian cancelled my ticket. KAYAK officials didn’t show any readiness to do anything about a ticket that was purchased and paid for. KAYAK system is still sending me questions how was my trip! Ironically? Additionally, I had to book another ticket to get close to my destination, book a midnight Taxi to another country."
Minusy: "Food was ok. Flight was delayed."
Plusy: "I liked that the plane eventually came..."
Minusy: "That the plane was an hour late..."
Minusy: "food"
Minusy: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Plusy: "I liked the crew on the flight."
Minusy: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."
Plusy: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Minusy: "The food was not edible"
Plusy: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Minusy: "Seat backs were rock solid without use of a personal pillow."
Minusy: "The airplane came late, delaying our trip. Despite that, the luggage would not come, and the claims office was ridiculous (despite of the destination being within 1 hour of drive from the airport, it took us 24 hours of our short vacation trip to deal with luggage). It seems that LH has these problems regularly, and they don't seem to care; I guess we'll have to try someone else to avoid suffering the same problem every time. The employees already knew the luggages are in a mess, and so were the claims. When taking LH, we have to accommodate luggage delay into our planning."
Plusy: "The flight was comfortable and very timely."
Minusy: "Very little leg room."
Plusy: "More legroom than some orher carriers even in regular economy seat, better quality of food, and faster service"
Minusy: "Hot tee was only offered after hot meal service not before."
Plusy: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Minusy: "Reschedulle of my journey to next day, everything tat followed"
Plusy: "Flight"
Minusy: "Not enough room in the seat"
Minusy: "flt was delayed 2 hours due to "employee meeting""
Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("
Plusy: "Not much"
Minusy: "Lateness and virtually no food at lunchtime"
Plusy: "Nothing"
Minusy: "Everything"
Plusy: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Minusy: "I don't remember anything about the food."
Plusy: "The plane was comfortable and clean. Internet was offered"
Minusy: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."
Plusy: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."
Plusy: "Boarding time and arrival were both on time. Service is courteous, and the lounge very pleasant."
Plusy: "Emergency exit row leg room. Good stuff."
Minusy: "Flight time, slightly delayed departure."
Plusy: "The meal was ok The airplane was clean"
Minusy: "Seats were very nerow .No help from the crew . Flight delayed"
Plusy: "Good service, nice staff (better than US carriers easily)"
Minusy: "2.5 hours to receive baggage - this might be on LAX"
Minusy: "The connecting flight from Vienna to TLV was terrible. Austrian airline employees at the airport are rude. The information about our connecting flight was not readily or easily accessible. The flight crew from Vienna to TLV were not kind. My daughter 11 years old went hungry without a meal. The stewardess kept telling her the food was coming & never did. This was a terrible trip & we will never use Austrian air again. I will tell all my family & friends of my terrible experience."
Minusy: "seats too cramped"
Plusy: "Na"
Minusy: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."
Plusy: "Excellent crew and service!"
2 transfers in Germany requires Schengen visa. Lufthansa representatives ensured us that this is not the case. Yet, we were not allowed to board. Lufthansa even refused to refund the fees we paid separately to purchase seats.
Nic szczególnego
On time flights and all services were fine except two of our four bags were lost. We have medical equipment in one and hope they find them soon. Currently, we have received no update or information.
The flight was too short to have food and entertainment. Otherwise excellent.
Changed my seat assignment after I paid for window seats on both flights.
Everything was good
It never happened because my first connecting flight got cancelled which caused for me to miss this flight also.
I was flying with 2 older children and would appreciate if we had window row sits ,and not be seated near screeming toddlers. Sandwich was terrible.
Nie poleciałem bo samolot bie zaczekał na transfer 5 minut
Lufthansa sobie nie radzi
I was not able to take the return trip back to Boston as scheduled. The first part was the flight from Warsaw to Munich with the departure time 1:15 pm on July 24. When I arrived at Chopin airport in Warsaw I learned that the departure time was changed to 9:15 am. I have not received any notification about the change of the departure time. I had to change my travel plans which could have been easily avoided if I were informed about the change. I used to have respect for the excellent service Lufthansa was providing. Lufthansa proved not to be the same reliable air line anymore. Lufthansa also managed to lose my suitcase. Very disappointed with the level of Lufthansa service.
Obsługa miła i pomocna, jedzenie bardzo dobre.
Obsługa miła i pomocna, jedzenie bardzo dobre.
Lufthansa keeps dropping quality of service. The food is just awful and I noticed other passengers also skipped the meals. They used Boeings before now just Airbus that feel old and are as comfortable as a bus. However Lufthansa seem to be the cheapest option so I should not complain.
Nic
Beznadziejnie
Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."
Minusy: "Improve quality of on board announcements."
Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"
Plusy: "Free entertainment, excellent food"
Minusy: "Cabin was too warm; unable to adjust air at seats"
Plusy: "nothing"
Minusy: "better accommodation of passangers"
Plusy: "We landed safely. I like the A380."
Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."
Plusy: "Ogólnie ok"
Minusy: "Boarding"
Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Plusy: "Crew were friendly, boarded promptly"
Minusy: "Food could have been better."
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"
Plusy: "Clean new Airbus 380. Nice crew"
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Plusy: "Timeliness of fligyts"
Plusy: "Very pleasant crew."
Minusy: "No complaints"
Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."
Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."
Plusy: "Personel went out of their way. Flight wqs comfortable and smooth."
Minusy: "I loved the flight to Nurnberg and back to Atlanta, Georgia, USA."
Minusy: "Opóźnienie lotu"
Plusy: "Flight attendants were personable"
Minusy: "Both legs of flight were late"
Minusy: "I was waiting over 1 hr for my l"
Plusy: "Obsługa i jedzenie"
Minusy: "Nic"
Minusy: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"
Plusy: "Punktualność i obsługa stewardess"
Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"
Plusy: "Komfort lotu i bezpieczenstwo"
Plusy: "Clean plane , good crew ,"
Minusy: "they didn't load my baggage from flight 1 to 2"
Minusy: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
Minusy: "Flight was delayed for 4+ hours"
Minusy: "I not get to go my flight, I couldn't get reimbursement"
Plusy: "n/a"
Minusy: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
Plusy: "Nice and attentive crew."
Minusy: "Seats not comfortable in premier economy."
Minusy: "Flight was delayed"
Minusy: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Minusy: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Plusy: "Crew was ok and servicial"
Minusy: "Food and reception at door of boarding"
Minusy: "No entertainment facilities"
Plusy: "Good crew, as usual with Air France."
Minusy: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"
Plusy: "crew was great, seats were comfortable"
Minusy: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Plusy: "Food and wine. Entertainment."
Minusy: "Sat closer to water closet. Maybe more air freshener in there."
Minusy: "Too much time spent at boarding. On luggage missing."
Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."
Plusy: "The cue lines per zone are a brilliant idea!"
Minusy: "More water provided during the flight. Also, the second meal was not very good."
Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"
Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"
Plusy: "crew was wonderful, great food, quick boarding"
Minusy: "cant think of anything"
Minusy: "Boarding at CDG was awfully slow"
Plusy: "Fantastic Crew!"
Minusy: "Seats are comfortable but tight."
Plusy: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
Plusy: "Very little"
Minusy: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Minusy: "Thanks"
Plusy: "Lot"
Minusy: "Nic"
Plusy: "DIY snack area"
Minusy: "Food and seating"
Plusy: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Minusy: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."
Plusy: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Plusy: "Nothing"
Minusy: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"
Minusy: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Plusy: "Good selection of movies"
Plusy: "Flight crew, pilot,food and entertainment options were great"
Minusy: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Minusy: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."
Minusy: "No offer of snack with no egg in it."
Plusy: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Minusy: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"
Plusy: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Plusy: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Minusy: "no complaints"
Plusy: "Speed, courtesy of the flight attendants"
Minusy: "Landing was a bit rough, understandable due to the weather."
Plusy: "Everything was very prefect and would love to fly again."
Minusy: "NA"
Plusy: "Got pillow, blanket, headphone and eye cover"
Minusy: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."
Minusy: "There are always delays. Today it was that internet was down."
Minusy: "Opóźnienie"
Plusy: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Minusy: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Minusy: "Freezing"
Plusy: "Standard stuff"
Minusy: "bad smell around my seat"
Plusy: "The flight was good overall. Friendly crew good attention."
Minusy: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."
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3 482 zł