American Airlines (AA)
American Airlines (AA)
American Airlines (AA)
American Airlines (AA)
American Airlines (AA)
American Airlines (AA)
| Kod IATA | AA |
|---|---|
| Trasy | 1431 |
| Najpopularniejsza trasa | Dallas/Fort Worth I inne lotniska–Dallas/Fort Worth I inne lotniska |
| Obsługiwane lotniska | 221 |
| Najpopularniejsze lotnisko | Dallas/Fort Worth I inne lotniska |
Plusy: Flight was relatively smooth and arrived more than thirty minutes early.
Minusy: Flight attendants did the basics without showing any enthusiasm for their job or appreciation for the passengers in business class. Food service in business class was uninspiring as there was no element of "international cuisine" on a flight where some dining creativity would have been welcome.
Minusy: Entertainment.
Plusy: Flight time, availability on short notice
Minusy: Delayed, no communication, delayed at boarding, sat at arrival with no gate.
Plusy: The stewardess that was serving refreshments threw my pretzels at me and refused to list off drinks. There was no menu in the seat in front of me, so I was curious of my choices. Extremely rude and unprofessional, there is no excuse for the way I was treated.
Minusy: Hire stewardess that are professional and polite.
Minusy: 3 hours delayed
Minusy: The pilot on this flight was amazing!
Plusy: I love the inflight entertainment
Minusy: AC was way too cold
Plusy: Clean airplane.
Minusy: The in air internet is confusing and frustrating. Everyone around me was trying to figure out how to get on the internet. It’s a joke.
Plusy: The crew was very friendly and helpful.
Minusy: The leg room was abysmal, Southwest has more leg room and they brand themselves as a cheaper carrier than a American. Also the wifi was either very slow or did not work.
Plusy: American really exceeded our expectations on both overseas flights on this trip. Good food, nice service, plenty of in-flight entertainment.
Minusy: I could not access the games the lady next to me, and others were playing. When I decided to watch movies the earphones were so small they kept falling out of my ears, and I am a small woman. It was a long flight from Tokyo to Dallas, and the lack of diversion became a major irritant.
Plusy: Crew were good
Minusy: Way late. This flight has been over 45 minutes late 1/4 of the time in the last 60 days. Today was the 1 in 3 days.
Plusy: Landing
Minusy: Stewardess forgot to give me my coffee
Plusy: How quick American Airlines moves to keep people on time.
Minusy: Nothing
Minusy: The cabin crew could care about what they do. The premium economy bulk head seat could not use the overhead bin because one of the cabin crew took it for their luggage
Minusy: Landing
Minusy: Paid for a seat with extra legroom, but passenger in next seat allowed small child to run back and forth in the legroom. Nothing was done when observed by crew
Plusy: comfortable seats, legroom,
Minusy: seat recline, food, offer lounge access
Plusy: Crew and food and drink options fine. Comfort level in First Class much lower that expected. Update the aricraft please!!
Minusy: Couldn't recline the seat very far. No USB outlet. No multimedia options. Get into the 21st century!!
Minusy: Seats not so comfortable.
Plusy: AA flights are always a pleasure. Staff is cheerful despite the early hours I fly out of Philadelphia.
Minusy: There is a complete lack of airport personnel at 3:00am and the fire alarm went off and sounded for about half an hour or so.
Plusy: Smooth flight
Minusy: The crew was not too upbeat or inspiring. The movie selection was bland. Live TV was not working. Too much passive aggressive bitchiness from the lead flight attendant on the PA system.
Plusy: The entertainment was good with WiFi that worked well
Minusy: The flight delay was a hassle especially considering the estimated arrival was almost 1am. No information was provided as to why it was almost an hour late but it made for a super late night. Not to mention the seat was unbearably cramped making for an impossible inflight rest... wait, I just mentioned it
Plusy: Landed in one piece despite weather.
Minusy: WiFi was down
Minusy: I downloaded the AA ap and followed the instructions but could not get entertainment to work on my Android phone.
Plusy: One of the crew members was rude on several occasions - the rest of the crew was fantastic.
Minusy: Original flight came in 1.5 hrs late. Missed connection, then sat on the tarmac for 2 hrs before taking off because the pilot was late.
Plusy: Nice stewards
Minusy: Gate agents crabbie
Minusy: more room, better boarding procedure, on time take off
Plusy: Staff was so kind and helpful.
Minusy: They ran out of a couple of the snacks, not a big problem but note worthy.
Plusy: Once getting on the plane, experience was great. 15/10 on the inflight entertainment option. Was not expecting that luxury and was super grateful! Flight attendants were amazingly sweet and helpful. (Cali and Stephanie)
Minusy: the gate was never posted on the mobile boarding pass, online, the tv next to the gate or the airport boards (it was never posted anywhere). Everywhere said TBD or was blank when everything else was filled. I only accidentally found the gate because I knew my flight should be boarding so I went to all the lines and it ultimately was the unmarked one and I had to ask the person at the desk. I almost missed this flight because the lack of communication on what gate the flight was from.
Plusy: Actually, the entree was good!
Minusy: As always with American, we take off late - today 25 minutes. Constant announcements disrupting sleep - another common feature. And please don't thank me for choosing American, it's the only option from Philadelphia for the locations I travel to. Recently I traveled twice to Newark (an extra hour away) to avoid having to fly American.
Plusy: The crew was friendly.
Minusy: I wish there was a way to better ensure aisle seats for the people who can't afford to pay for an upgrade. Maybe it's just not a thing.
Plusy: Boarding priority for infants
Minusy: Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood
Plusy: The plane didn’t crash
Minusy: The air smelled like a dirty diaper, seats are over priced for the very little improvement over basic economy
Minusy: Why are seats so small?
Plusy: It was a safe flight back to the Phoenix thank you.
Minusy: More ethical vegan options.
Minusy: Checking in was way too long, more than 45 mins
Minusy: How about not being 4 hours late.
Plusy: Everything was great
Minusy: Nothing
Plusy: Crew kept us well hydrated, and were very diligent about picking up trash.
Plusy: Our attendant was simply the best I have ever had the pleasure of flying with.
Minusy: Everything was perfect.
Minusy: Half of the screens were down. No Gluten free options.
Minusy: If delay to much pls let customer out of plane
Plusy: They crew was extremely attentive.
Minusy: No tv screens and internet was shoddy.
Plusy: nothing
Minusy: delayed almost 5 hours due to “air traffic,” flight had plenty of room and they did not offer any upgrades
Minusy: Tried to cancel the flight because of an emergency but American only wants money.
Plusy: Food was far better coming back than going there.
Minusy: No working USB to hook electronics up. What good is it to stream onboard content when on a 10H flight my phone dies in 4H... Stick to paper books next time.
Plusy: Boarding crew was rude an unaccomadating
Plusy: good luggage space overhead - accommodate wheelie vertically like books. each seat had indiv tv screen, recent movies, usb charger, 3 prong charger.
Plusy: Boarding very well done.
Minusy: One of the crew was unhappy.
Plusy: Typical AA flight cramped in economy on a 737. Forever to store luggage.
Minusy: More organized boarding.
Plusy: Crew were very helpful
Minusy: I have an injury so I paid extra for 'extra leg room" but there's a wall between economy and business class so very little legroom. My leg was hurting a lot and the flight attendants had to find me a different seat because I could not stay there for 5 hours. I wouldn't have paid extra for this seat.
Plusy: Attendant was quick to provide seatbelt extender.
Minusy: Seatbelts were short. I'm a big guy, but I needed a seatbelt extender. This wasn't an issue on other flights.
Minusy: American Airlines lost our luggage and both flights were late, wife her cell phone and credit cards due to running in airport to catch our flight to Lisbon.
Not impressed.
Minusy: I think boarding from rear would facilitate faster boarding
And eliminate people blocking
Aisle ( standing in aisle and digging
In their carryons preventing people
From finding their seats further down the aisle.
Also people with a connecting flight
Pressed for time on their next flight
Departure...Should be allowed to deplane first..so they don't miss their next flight.
Minusy: flight delayed, gate busy when we got there, took train to next terminal and gate, plane was there for another 20 minutes but...door was closed and couldn't board...rebooked to different airport
Plusy: Great crew with positive attitude. Boarding was non chaotic and plane was clean and new.
Minusy: Food could be much better
Plusy: I flew first class, I really enjoyed my flight and the people and crew. I also ended up speaking with one of the pilots for a while.
Minusy: Our flight attendant was most definitely very new and didn't know hardly at all what he was doing, even during the safety briefing. I wasn't concerned for my safety, I just thought it was odd.
Plusy: American really exceeded our expectations on both overseas flights on this trip. Good food, nice service, plenty of in-flight entertainment.
Plusy: How quick American Airlines moves to keep people on time.
Minusy: Nothing
Minusy: Seats not so comfortable.
Plusy: AA flights are always a pleasure. Staff is cheerful despite the early hours I fly out of Philadelphia.
Minusy: There is a complete lack of airport personnel at 3:00am and the fire alarm went off and sounded for about half an hour or so.
Minusy: Original flight came in 1.5 hrs late. Missed connection, then sat on the tarmac for 2 hrs before taking off because the pilot was late.
Plusy: Staff was so kind and helpful.
Minusy: They ran out of a couple of the snacks, not a big problem but note worthy.
Plusy: It was a safe flight back to the Phoenix thank you.
Minusy: More ethical vegan options.
Plusy: Everything was great
Minusy: Nothing
Plusy: Crew kept us well hydrated, and were very diligent about picking up trash.
Plusy: Our attendant was simply the best I have ever had the pleasure of flying with.
Minusy: Everything was perfect.
Plusy: good luggage space overhead - accommodate wheelie vertically like books. each seat had indiv tv screen, recent movies, usb charger, 3 prong charger.
Plusy: Attendant was quick to provide seatbelt extender.
Minusy: Seatbelts were short. I'm a big guy, but I needed a seatbelt extender. This wasn't an issue on other flights.
Minusy: I think boarding from rear would facilitate faster boarding
And eliminate people blocking
Aisle ( standing in aisle and digging
In their carryons preventing people
From finding their seats further down the aisle.
Also people with a connecting flight
Pressed for time on their next flight
Departure...Should be allowed to deplane first..so they don't miss their next flight.
Plusy: Great crew with positive attitude. Boarding was non chaotic and plane was clean and new.
Minusy: Food could be much better
Plusy: I flew first class, I really enjoyed my flight and the people and crew. I also ended up speaking with one of the pilots for a while.
Minusy: Our flight attendant was most definitely very new and didn't know hardly at all what he was doing, even during the safety briefing. I wasn't concerned for my safety, I just thought it was odd.
Minusy: Entertainment.
Minusy: The pilot on this flight was amazing!
Minusy: AC was way too cold
Minusy: Paid for a seat with extra legroom, but passenger in next seat allowed small child to run back and forth in the legroom. Nothing was done when observed by crew
Plusy: comfortable seats, legroom,
Minusy: seat recline, food, offer lounge access
Plusy: Landed in one piece despite weather.
Minusy: WiFi was down
Minusy: I downloaded the AA ap and followed the instructions but could not get entertainment to work on my Android phone.
Plusy: Once getting on the plane, experience was great. 15/10 on the inflight entertainment option. Was not expecting that luxury and was super grateful! Flight attendants were amazingly sweet and helpful. (Cali and Stephanie)
Minusy: the gate was never posted on the mobile boarding pass, online, the tv next to the gate or the airport boards (it was never posted anywhere). Everywhere said TBD or was blank when everything else was filled. I only accidentally found the gate because I knew my flight should be boarding so I went to all the lines and it ultimately was the unmarked one and I had to ask the person at the desk. I almost missed this flight because the lack of communication on what gate the flight was from.
Plusy: The crew was friendly.
Minusy: I wish there was a way to better ensure aisle seats for the people who can't afford to pay for an upgrade. Maybe it's just not a thing.
Minusy: Half of the screens were down. No Gluten free options.
Plusy: They crew was extremely attentive.
Minusy: No tv screens and internet was shoddy.
Plusy: Boarding very well done.
Minusy: One of the crew was unhappy.
Plusy: Crew were very helpful
Minusy: I have an injury so I paid extra for 'extra leg room" but there's a wall between economy and business class so very little legroom. My leg was hurting a lot and the flight attendants had to find me a different seat because I could not stay there for 5 hours. I wouldn't have paid extra for this seat.
Plusy: Flight was relatively smooth and arrived more than thirty minutes early.
Minusy: Flight attendants did the basics without showing any enthusiasm for their job or appreciation for the passengers in business class. Food service in business class was uninspiring as there was no element of "international cuisine" on a flight where some dining creativity would have been welcome.
Plusy: Flight time, availability on short notice
Minusy: Delayed, no communication, delayed at boarding, sat at arrival with no gate.
Plusy: The stewardess that was serving refreshments threw my pretzels at me and refused to list off drinks. There was no menu in the seat in front of me, so I was curious of my choices. Extremely rude and unprofessional, there is no excuse for the way I was treated.
Minusy: Hire stewardess that are professional and polite.
Minusy: 3 hours delayed
Plusy: I love the inflight entertainment
Plusy: Clean airplane.
Minusy: The in air internet is confusing and frustrating. Everyone around me was trying to figure out how to get on the internet. It’s a joke.
Plusy: The crew was very friendly and helpful.
Minusy: The leg room was abysmal, Southwest has more leg room and they brand themselves as a cheaper carrier than a American. Also the wifi was either very slow or did not work.
Minusy: I could not access the games the lady next to me, and others were playing. When I decided to watch movies the earphones were so small they kept falling out of my ears, and I am a small woman. It was a long flight from Tokyo to Dallas, and the lack of diversion became a major irritant.
Plusy: Crew were good
Minusy: Way late. This flight has been over 45 minutes late 1/4 of the time in the last 60 days. Today was the 1 in 3 days.
Plusy: Landing
Minusy: Stewardess forgot to give me my coffee
Minusy: The cabin crew could care about what they do. The premium economy bulk head seat could not use the overhead bin because one of the cabin crew took it for their luggage
Minusy: Landing
Plusy: Crew and food and drink options fine. Comfort level in First Class much lower that expected. Update the aricraft please!!
Minusy: Couldn't recline the seat very far. No USB outlet. No multimedia options. Get into the 21st century!!
Plusy: Smooth flight
Minusy: The crew was not too upbeat or inspiring. The movie selection was bland. Live TV was not working. Too much passive aggressive bitchiness from the lead flight attendant on the PA system.
Plusy: The entertainment was good with WiFi that worked well
Minusy: The flight delay was a hassle especially considering the estimated arrival was almost 1am. No information was provided as to why it was almost an hour late but it made for a super late night. Not to mention the seat was unbearably cramped making for an impossible inflight rest... wait, I just mentioned it
Plusy: One of the crew members was rude on several occasions - the rest of the crew was fantastic.
Plusy: Nice stewards
Minusy: Gate agents crabbie
Minusy: more room, better boarding procedure, on time take off
Plusy: Actually, the entree was good!
Minusy: As always with American, we take off late - today 25 minutes. Constant announcements disrupting sleep - another common feature. And please don't thank me for choosing American, it's the only option from Philadelphia for the locations I travel to. Recently I traveled twice to Newark (an extra hour away) to avoid having to fly American.
Plusy: Boarding priority for infants
Minusy: Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood
Plusy: The plane didn’t crash
Minusy: The air smelled like a dirty diaper, seats are over priced for the very little improvement over basic economy
Minusy: Why are seats so small?
Minusy: Checking in was way too long, more than 45 mins
Minusy: How about not being 4 hours late.
Minusy: If delay to much pls let customer out of plane
Plusy: nothing
Minusy: delayed almost 5 hours due to “air traffic,” flight had plenty of room and they did not offer any upgrades
Minusy: Tried to cancel the flight because of an emergency but American only wants money.
Plusy: Food was far better coming back than going there.
Minusy: No working USB to hook electronics up. What good is it to stream onboard content when on a 10H flight my phone dies in 4H... Stick to paper books next time.
Plusy: Boarding crew was rude an unaccomadating
Plusy: Typical AA flight cramped in economy on a 737. Forever to store luggage.
Minusy: More organized boarding.
Minusy: American Airlines lost our luggage and both flights were late, wife her cell phone and credit cards due to running in airport to catch our flight to Lisbon.
Not impressed.
Minusy: flight delayed, gate busy when we got there, took train to next terminal and gate, plane was there for another 20 minutes but...door was closed and couldn't board...rebooked to different airport