Znajdź tanie loty liniami American Airlines

Plusy: Clean plane, courteous personnel, everything on time

Minusy: Getting the food back would be nice.

Plusy: Clear instructions, clean plane, flight on time.

Minusy: Getting food service back on plains.

Plusy: I like the ability to watch movies

Minusy: The cabin was hot... air didn’t blow well... the crew was abrasive and rude. I asked simple questions and got long explanations for no reason

Minusy: Almost 2 hr delay - put fuel in a wrong tank.

Minusy: With Covid they could hand out a bag containing water and a snack.

Minusy: Flight was totally full... At least everyone had a mask on American does not space seats like Delta does I will be taking Delta whenever possible

Plusy: Entertainment on seats

Minusy: I sat in seat 12A- the window was so hot it was burning my arm and I was extremely hot. Not sure if it’s from the engine heat or sun but it’s probably a mechanical issue that the 737 should address. Horribly uncomfortable trip.

Plusy: Unlike other AA planes, the plane that flew this particular route was at least updated with seat-back screens.

Minusy: Unfriendly service. A sandwich wrapped in plastic wrap is an absolutely horrible excuse for first class meal service.

Plusy: Nothing!

Minusy: Wifi was not functional, making me unable to do work for the duration of the flight. Rude flight attend literally stormed off mid-conversation as I was asking for assistance with wifi. And this was in FIRST CLASS. Unbelievable. And Unacceptable.

Plusy: Crew was good

Minusy: Seating sucked, did I say sucked. Greed never give the customers that pay your bills better comfort and leg room. Greed greed greed. Scumbags

Minusy: That flight for 2.5 hrs is way to tight. An hour, hour and a half... OK. But 2.5 hrs on a packed flight was uncomfortable

Minusy: Boarding is so disorganized. Really Group 9 is just a way to make the passengers wish they had chosen a different airline.

Plusy: Nothing. Crew on all four flights were rude.

Minusy: The flight attendant could have gone and gotten my meds or let me get my meds that I left at the at the gate

Plusy: Prompt boarding and good directions from the crew

Minusy: AA cancelled the Dallas flight before this one so they could fill up our flight. This does not seem very considerate of our health during a Pandemic especially with their messaging about social distancing. They also did a very poor job of keeping people patient in the deplaning process. They should have better messaging and a very non threatening way of encouraging passengers to be patient and courteous. Maybe they good offer each passenger a choice some type of goodie like a mint or a chocolate that says "please enjoy this while you wait for others to exit the plane".

Minusy: Flight Attendant should dis infect the lavatory everytime a customer uses since they have plenty of downtime (no longer serving refreshments).

Plusy: Seats weren’t too bad, the plane was clean, and the crew was nice.

Minusy: Our flight kept getting delayed due to paper work AFTER we boarded. There were also a lot of people on the plane and no social distancing.

Minusy: Did not allow use of exit rows to improve social distancing (those seats “not in my class of service“). Flight was crowded.

Plusy: The crew was super polite, even with the delay.

Minusy: I wish the seats were more comfortable.

Minusy: Pagar una maleta pequeña mortifica

Minusy: middle seat was not blocked like most other airlines. Plane was full

Minusy: Every seat sold. No social distancing. Mask rule not enforced.

Plusy: That we got there on time. And landed safely.

Minusy: Honestly I have no complaints but they could at least serve something for a 6 hour flight

Plusy: Nothing

Minusy: Passengers were not wearing the mask appropriately and the AA crew didn’t do anything about it. The flight was so packed that was not space for social distancing. As a healthcare professional I just feel that AA is not really concerned with doing their part to avoid the spread of the virus and minimize the number of deaths from the actual pandemic. As a professional that has been in the frontline to combat this pandemic I don’t feel safe traveling in the AA flights anymore. I don’t feel that AA cares abouymy well-being and health to keep going where is need to fight this cause. I’m sorry I’m very disappointed and frustrated after this experience.