Znajdź tanie loty do Luizjana

Minusy: "I recently requested an urgent response from Delta's customer service and received a reply stating reply time is 14-21 days. Due to the COVID-19 pandemic, increased work load and decreased work force my response time is approximately 14-21 days."

Plusy: "The crew was amazing"

Minusy: "The main economy seats were far too narrow."

Plusy: "Crew was quick to help."
Minusy: "long flight -- 2nd cup of coffee"

Plusy: "Crew was great"
Minusy: "We had to go back to the gate to correct an interior light problem."

Plusy: "The tv is good addition Comfortable chairs"
Minusy: "Menu could have been improved"

Plusy: "Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight."
Minusy: "Nothing really. Flight was quick."

Plusy: "Once boarding was over, flight and crew were great."
Minusy: "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."

Plusy: "Predictably late."
Minusy: "Be on time."

Plusy: "Funny crew members and very friendly captain"

Plusy: "Comfortable seats"

Minusy: "In flight movies would be nice . Tight seats for 6.3 huy"

Plusy: "Food and drinks were great"
Minusy: "Would have liked being able to select a window seat."

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "Great service"
Minusy: "Stuck at landing. For over 20+ minutes"

Minusy: "CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?"

Minusy: "Snacks"

Plusy: "The crew was attentive."
Minusy: "Games on the tv were okay. Tetris would be a nice addition."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "Flight was early into New Orleans"
Minusy: "Flight had a lot of turbulence"

Plusy: "The short duration of the flight and punctual arrival. Better seating with more leg space in Airbus than in the horrible Boeing 467- 400."
Minusy: "No headsets distributed so I couldn't listen to film program. Crew rather impersonal. I'm dreaming of an airline that uses functioni g loudspeakers during boarding. Nobody understands acoustically which zone is being boarded ( not only a Delta issue)."

Plusy: "Great crew"
Minusy: "Wi-Fi not working or hard to get to work. Flight was delayed by an hour and service was very rushed."

Plusy: "Free food. Extra room."
Minusy: "Waiting on runway"

Plusy: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "Comfort ability to board earlier and being able to relax in Sky Club with good choice of refreshments. Staff on plane were very attentive as responded quickly to requests. Check in was much quicker than previously and staff were very friendly. I like being able to get boarding passes online which makes boarding much easier. I liked having space for comfort by seat"
Minusy: "Some airlines have free first suitcase for comfort. If you checked in a little later overhead bin may be filled."

Plusy: "The crew! You have great people working for you on these routes."
Minusy: "This was an easy flight. Nothing bad."

Plusy: "Being able to watch videos."
Minusy: "Flew with 5 family members. None of us were seated together. And we have 3 young teen girls. Flight overbooked."

Plusy: "As usual great staff and awesome entertainment/connectivity"
Minusy: "Due to weather & maintenance flight was delayed for IFR release & fuel temperature gauge issues. Staff was very helpful. Would have appreciated a drink voucher. Some unprofessional passengers took their frustrations out on the flight attendants."

Plusy: "Good service and on time."

Plusy: "Nice plane. Efficient crew"
Minusy: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "My seat was randomly the exit row, so more leg room and pilots made great time"
Minusy: "Left 20 minutes late because of travel agents"

Plusy: "Everyone was very friendly and concerned about us making our connections"
Minusy: "The fact that they didn’t make sure all the paperwork was correct and our delay to NO was due to that issue"

Plusy: "Great staff, plenty of room, efficient snack and drink delivery, effluent boarding"

Plusy: "Easy transition through customs."

Plusy: "Crew was kind and helpful. Snacks were great!"

Plusy: "Great flight . Even got here early"

Plusy: "The outbound crew was terrific. The flight itself was fine. We even arrived early."
Minusy: "Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare."

Plusy: "Really helpful staff, clean plane, attentive and easy boardiing"
Minusy: "The check in was a bit confusing at the airport."

Minusy: "Paid first class. Got served after people in coach."

Plusy: "New aircraft A320"
Minusy: "Late,"

Minusy: "1 hour flight delay"

Minusy: "Flight was delayed nearly 2 hours without any compensation to the passengers. I frequently fly jet blue and whenever they are that delayed not weather related the staff frequently gives the passengers a complimentary cocktail. Also your boarding process makes little sepnse to me why board from the front of the plane more sensible to board back to front"

Plusy: "The gate person was very accommodating"
Minusy: "It was over 2hrs late due to mechanical problems. Seems to be the norm."

Plusy: "Service was excellent in spite of the terrible weather conditions. Flight attendants were very friendly."

Plusy: "Staff was really nice and helpfull"

"I Love Lufthansa airline s and all crew … always accurate and direct thku"

Plusy: "Crew was great."
Minusy: "The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined."

Plusy: "Crew was great"
Minusy: "So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "Boarding in Frankfurt Germany was horrendous! Waiting in the "extended " part of the terminal was not ventilated. When we finally took the bus to the plane, we waited on the bus more than 15 minutes in 90 degree weather, with the doors open! The crew outside were very rude and dismissive. The crew"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Very helpful crew, good food."
Minusy: "Flight was one hour late."

Minusy: "All things were beyond airline control. Screaming children, weather delay, and moderate to heavy turbulence. Wind shear off the deck required pilot to punch through and stick the landing, but recovers well."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight"

Minusy: "Flight was canceled from Newark to Monachium then coming back plane from Krakow was late and I had to spend night in Monacoum . I arrived to Newark on Tuesday instead of Monday horrible trip all together ☹️"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Crew was very kind and attentive"

Plusy: "Smooth flight. Friendly crew."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Minusy: "nothing"

Plusy: "Nothing"
Minusy: "Totally chaos and personal unprofessional and with very poor behavior."

Minusy: "45min to 1 hour is barely enough to switch the plane in Frankfurt. Distances between gates are very significant and if you are not running there is a possibility you not going to make your connecting flight. Information how to get to the Z gates are not clear and it really takes a long time with all passport check points and security to pass through."

Plusy: "safely arrived; very pleasant crew"
Minusy: "Late departurne and arrived about 45-60 minutes late; having to board on the tarmac rather than directly from the terminal."

Plusy: "Timing"
Minusy: "Entertainment"

Plusy: "Krakow Airport personnel ensures that passengers get tru security check out fast for the planes departing earlier. Very nice approach!"
Minusy: "No issues."

Minusy: "Opóźnienie lotu"

Minusy: "Lack of drinking water fountains at the KRK airport"

Plusy: "Comfortable seats. Good snack. Helpful crew. We needed extra assistance and staff were very accommodating."
Minusy: "No negative comments."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Seats and table are small, very cramped quarters,I’m 6ft 1 &. 210 & it was very tight, can’t really stretch your legs out or get comfortable enough to sleep, the crew was very good, always spot on when needed & constantly offering drinks & warm towels."
Minusy: "I really didn’t like our party being separated when we bought our tickets all together, my niece was uncomfortable being away from us on a long flight, this part of the booking process is very frustrating as your seat can be sold to someone willing to pay for it & you get moved unknowingly & when you go to board your seats have been changed."

Plusy: "Everything was on time, the service was very nice as well. No problems at all."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "efficient service. timely departures/ arrivals"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!"

Plusy: "Everything was great and comfortable. Good and helpful services on board and at gate. We received a sandwich, which actually was pretty good!"
Minusy: "Nothing."

Plusy: "The entire crew was very professional and friendly, and I could tell that each one of them really liked their job. I am a seasoned traveler and have flown in the past on every major and minor airline, and I have to rate my flight LH424 from Munich to Boston as one of the best."
Minusy: "I cannot think of a thing that I did not like."

Plusy: "We left an hour late. Pilot made up most of the time in the air."
Minusy: "United app didn't work. No entertainment. Seats so close, you couldn't read because distance too short. Could have heated the breakfast sandwich. Just threw it out cold and late."

Plusy: "3"

Plusy: "finally they changed the breakfast to include the sausages,,that pizza vegetarian was terrible"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "Entertainment choices, food, on time, kind crew, and comfortable seating."
Minusy: "Crying babies-but that's not the airlines fault at all"

Plusy: "Reasonably good entertainment and ability to charge electronics with USB"
Minusy: "The airline was rude. They made us miss our flight and sent a generic sorry email instead of trying to actively right the wrong. They were inconsistent in their timing and unhelpful when we asked for help with traveling with two little kids. They lied to me about which desk to go to and traumatized my children."

Plusy: "I slept for about 5 hours. More so than most flights. Flight crew was reasonable."
Minusy: "Being constantly bumped. Food ok. When an airline stops having a policy of inflicting suffering in order to get me to pay more, well, I will give a higher rating."

Plusy: "we flew United"

Plusy: "I liked the crew personnel"
Minusy: "I didn't like food"

Minusy: "late 3 hr"

Plusy: "Yes, Very good"

Plusy: "Boarding was efficient and the crew were nice."
Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."

Plusy: "Salimos a tiempo . El business es muy confortable"
Minusy: "La comida horrible . No se limpian los baños"

Plusy: "The plane size & comfort was excellent. The staff were very friendly"
Minusy: "N/A"

Plusy: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Minusy: "Move the drapes a few more inches back."

Plusy: "Professional crew. Good simple check in."
Minusy: "Nothing."

Minusy: "All of the less than good, obvious!"

Plusy: "Staff were professional and polite."
Minusy: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Plusy: "Great crew."
Minusy: "Ran out of business class meal. Substituted a Econ class."

Minusy: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Plusy: "The crew was amazing, flight on schedule and good entertainment."
Minusy: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Plusy: "General flight journey"

Plusy: "the drinks"
Minusy: "seat reservation. having to pay for luggage...."

Minusy: "There was no wifi on flight"

Plusy: "Food, entertainment and crew was exceptionally friendly."
Minusy: "Seats not great for such a long flight."

Plusy: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Minusy: "The earphones could have worked!"

Plusy: "Good food, friendly service"
Minusy: "More trash pickup; only one round of beverage service"

Plusy: "Smooth flight."
Minusy: "Seat a little cramped."

Plusy: "Crew was excellent -kind nice and very attentive"
Minusy: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Minusy: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plusy: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Minusy: "Nothing to say"

Plusy: "kLM staff was great."

Plusy: "Interior of the plane was clean. Smooth landing."
Minusy: "Pilot did not avoid turbulence"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Professional crew. Good boarding."
Minusy: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Minusy: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Minusy: "Customer service"

Minusy: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Plusy: "Good service onboard, good food. On time."

Plusy: "Nothing"
Minusy: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Plusy: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Minusy: "Nothing"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Very friendly staff"

Plusy: "Very friendly and helpful personnel."

Plusy: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Minusy: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Plusy: "The food was excelent"
Minusy: "I have to pay to pay a little more confort"

Plusy: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Minusy: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Plusy: "The cabin crew were pretty good. That's about all that was good."
Minusy: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Plusy: "Excellent experience with the cabin crew."
Minusy: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Minusy: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Minusy: "Okay"

Plusy: "Jet airways flight till mumbai"
Minusy: "Poor legspace in Klm flight till Amsterdam"

Plusy: "Jak zawsze w KLM wysoki standard"
Minusy: "Spokój"

"British Airways food was very tasteless but the staff were very accommodating for me and my baby boy."

"Everythng perfct"

Minusy: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"

Minusy: "The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear."

Minusy: "Could be better, say, like with Singapore Airlines.."

Minusy: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Plusy: "Crew was pleasant."
Minusy: "Very old plane with seatback screens or USB ports for charging."

Plusy: "I enjoy my flight"
Minusy: "Again no complains"

Plusy: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"

Plusy: "I got an extra blanket."
Minusy: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."

Minusy: "Never made it to Chicago on original flight due to delays."

Plusy: "Crew was nice and helpful"

Minusy: "elayed, bad and rood personal, bad food. I am last time use Finnair."

Plusy: "The flight and the crew was very nice, and the food was very good."
Minusy: "Some phone people were very nice, some were not."

Plusy: "The staff was professional and friendly. The waits were short on boarding."
Minusy: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Minusy: "Staff wasn’t helpful and gave false information"

Plusy: "Food was all right because the flight didn't depart from Finland and catering was from a non-Finnish supplier. Hurrah!"
Minusy: "Stewardesses announced that only chicken is available, regardless of any special meal requests (vegetarian etc..). Eventually special meals were located, but not before passengers specifically demanding for them. WTF. Finnair generously pours you a half an glass of wine with meal, for anything more you have to pay for. Supposedly you can buy snacks with money, but there were no menus or pricelists to be found in the seat pockets. Touchscreen functions were barely working on my entertainment screen, the remote control didn't work altogether. WIFI didn't work at all."

Plusy: "Nice flight"

Plusy: "The cabin crew were veey vwey friendly and nice to the passengers."
Minusy: "The entertainment system was little outdated( ie. lacks HD screens) and the seats were uncomfortable for night flights."

Minusy: "No leg room"

Plusy: "the food given under gluten free food was amazing on FinnAir"

Plusy: "Crew is very nice and helpful. Food is just fine."
Minusy: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets for phone charging."

Minusy: "Nice flight, nice crew"

Plusy: "It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. My kids liked the macaroni and meat dinner. The plane was clean and comfortable"
Minusy: "The flight attendants could have been a bit more cordial and smiling. The dessert was only a choclate. Would have liked something better. Entertainment needed more variety. Boarding was a bit of a mess as they did not let families board first and were not very accomodative of families with small children, though I had a 9 year old, but there was a family with two very small children and they were not very helpful to them."

Minusy: "The food was not good although plentiful The seats were not made for a long-haul flight We received no overnight bag (eye masks, ear plugs, toothbrush, etc.)"

Plusy: "Service, staff, food and beverages all excellent"
Minusy: "Seat was just a little hard when lying on my side"

Plusy: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
Minusy: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."

Plusy: "Everything was great. They made a nine hour flight actually enjoyable."

Plusy: "The cabin was very clean and the flight was smooth dispite heavy crosswinds on approach."
Minusy: "The boarding was awfully slow, and the flight departed nearly half an hour late. The cabin crew offered free water and coffee, once. Even then I had to ask the flight attendant, they did not ask me. No entertainment on the flight, magazines were rather pricy so I read a book and caught up with some sleep."

Plusy: "Seats were larger than expected - more comfortablethan most airlines."
Minusy: "Flight entertainmenot working well Frankfurt airport had no free wifi."

Plusy: "Excellent"

Plusy: "Plane was on time Checked luggage arrived I slept for the duration of the trip which made the 5 hour flight OK."
Minusy: "Legroom and seating in general is cramped. But unfortunately that is the case in today's travel experience with US carriers."

Plusy: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."

Minusy: "very little leg room for anyone over 6 feet"

Plusy: "This flight was co-shared by British airways. After our horrible flight from San Diego to London, we decided to upgrade our returning flight from London to San Diego to a economy plus premier. This time the plane seems newer and recently refurbished. The seat can recline more, with lump bar support and nice foot/leg rest. It has a bit more legroom. The cabin is nice and new with large view touchscreen TV for each seat. Gluten free meal was good, I'm just glad they finally boarded the plane with my GF meal (after repeated unsuccessful attempts). The service was great, our BA attendants were polite and attentive."

Plusy: "the crew were very friendly, well organized. movie selection was great. meals were surprisingly good and plentyful"
Minusy: "not enough leg room. and i have to point out that I am a petite 110 lbs, 5'2" woman. as soon as the person in front of me reclined their seat to either sleep or lounge, I had my food tray on my chest and the small tv screen 8 inches away from my nose. Thankfully Im small but the man sitting next to me was rather tall and had to turn into a human pretzel to fit in that seat and space allotted."

Plusy: "Service was very good"

Plusy: "Courteous attendants on board! Food not bad!"
Minusy: "Flight was delayed by more than an hour and there was on one announcement unril we boarded! It would have been nice after half an hour to get an update."

Minusy: "Had to rush to my next flight and the gates were far apart."

Plusy: "Overall a great flight."
Minusy: "Breakfast not their best meal. No tea or coffee served, very disappointing."

Minusy: "The crew moved me to another seat on the return flight which allowed me entertainment but I hadThe entertainment console at my seat location on both flights to and from London did not work. That's 10 hours! to move away from my companions."

Plusy: "Two hours late leaving Miami. Just made my CDG connection with 2 minutes to spare thanks to faster delivery of luggage at CDG"

Plusy: "Temperature on flight was comfortably cool. Food was delicious and flight attendants were pleasant and attentive. The flight was full but service was prompt. Very enjoyable!"
Minusy: "The lighting on my screen made it difficult to see it very well...adjusting brightness was not effective. Also, the programming selection was somewhat limited and it would have been nice to start a movie when you wanted instead of waiting."

Plusy: "My son and I requested gluten free meals when we reserved our tickets. When the meal was being served the crew had NO record of our meals needing to be gluten free. So we had to get one of the meals that was being offered. This was unfortunate and they made no other attempts to rectify the situation. Also, many TV monitors were malfunctioning, including mine which did not have clear sound. It was jumbled and not even clear enough to make out words in a movie or song on the radio channels. Thank you, Emily Snyder"

Minusy: "15 hours before the flight, I was locked out from the website to check in and secure seats. I then called British airways to do so and after 15 min of the agent trying to get seats, she told me that there was a shutdown and no passengers were able to do so and everyone had to book seats at airport. When I got to Heathrow, the agent told me that was not true and everyone was able to book online.. Misleading!"

Plusy: "Friendly crew and clean plane. I liked the ipads and the drinks. It was pretty quick and easy."
Minusy: "Terrible turbulence the entire way and as it was a smaller plane you could feel it for most of the flight. The food was also not very good..."

Plusy: "Nothing"
Minusy: "Flight was moved to LA. I paid more for this ticket so I did not have to fly out of LA. We were driven in uncomfortable shuttle vans. Check in and security were caiotic. Once I landed I found out no information was available to my sister who was picking me up!"

Plusy: "Everything was good, cozy airplane, tasty food"
Minusy: "N/A"

Plusy: "I am not sure why when i bought my ticket on kayak just fly was the company I had to deal with. They are extortionist. They should be deleted from your website."
Minusy: "Tried to change my flight, line got disconnected, when I called back the fees went from 500 to 1100 - they couldn't justify why. I will never use kayak again if these kind of people is who I have to deal with coupled with awful customer service they hung up on me three times."

Plusy: "The crew was perfect"
Minusy: "No wi fi on the plane."

Plusy: "The crew and the food were great!"
Minusy: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Plusy: "The sear was messy they didn't clean it it was full of pieces of bread."
Minusy: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Minusy: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Minusy: "Staff Curtsy and overall gestures!!"

Plusy: "Nothing"
Minusy: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Minusy: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Minusy: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Minusy: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Plusy: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Plusy: "The crew was nice and the seat comfortable."
Minusy: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Plusy: "Average crew. Average seat."
Minusy: "They could have controlled screening babies better. They just let them scream....."

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Plusy: "The crew was friendly and always came around with water."
Minusy: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Plusy: "Lot"
Minusy: "Nic"

Plusy: "It was only 2 hours"
Minusy: "Small plane, no movies"

Plusy: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Minusy: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Plusy: "Service and crew are great"
Minusy: "Seats"

Plusy: "Not much expected as it was a budget trip."
Minusy: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Plusy: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Minusy: "Nothing"

Plusy: "Great service and food."
Minusy: "Tv screen is resolution is to low. Hard to see details."

Minusy: "I didn’t have time to make it through customs. Missed my flight"

Plusy: "It was a wonderful flight and service . Hospitality and welcoming."
Minusy: "Nothing everything was amazing ."

Plusy: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Minusy: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Plusy: "The service was very professional."
Minusy: "Everything went well."

Plusy: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Minusy: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Plusy: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Minusy: "See above and the food was disgusting"

Minusy: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Plusy: "The airbus 380 was great and the staff very nice"
Minusy: "Too mych bad smells after a few hours"

Plusy: "The crew, the service, the food and beverages"
Minusy: "The 3 hours delay"

Plusy: "Everything was very prefect and would love to fly again."
Minusy: "NA"

Plusy: "It was on time and the crew was good"
Minusy: "The food wasnt upto the mark"

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "The air France flight was overbooked and we had been in standby until the last minute"

Minusy: "the food is terrible."

Plusy: "Priority boarding"
Minusy: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Minusy: "Opóźnienie"

Plusy: "Pretty decent"
Minusy: "Not much"

Plusy: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Plusy: "That it was a night flight"
Minusy: "No airconditioning, no food choice, no space."

Plusy: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Minusy: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Minusy: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Plusy: "It was clean The crew was very kind Food was very good Flight was on time"
Minusy: "Seats were exceedingly close Screens for entertainment were small and game controls were difficult to use"

Plusy: "The lounge is great, however the food is substandard to nearly every other lounge that I have used."
Minusy: "The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile."

Plusy: "quick flight 10 min ahead schedule"

Plusy: "The fast boarding."
Minusy: "The long wait without the air conditioning until our slot in the takeoff list became available."

Plusy: "cookies were great"
Minusy: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."