Tanie loty Chicago

Plusy: Service was great. Seats were spacious and comfortable. Smooth plane ride.

Plusy: Efficiency

Minusy: Na

Plusy: Luggage space, comfortable seat.. huge plane

Minusy: Ice cream was not good.

Plusy: Great staff and food

Minusy: Comfort was not great and no entertainment options whatsoever

Plusy: Nice plane looks new

Minusy: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

Plusy: Plane was nice, clean, good entertainment options, departed almost on time, arrived on time.

Minusy: Boarding process - seat upgrades should come with boarding zone upgrades. Paying extra for a seat and then boarding in last zone makes no sense to me.

Plusy: New "signature" business class is smaller than the old pod, but very functional layout.

Minusy: Food created by Chef Hawksworth is mediocre at best.

Plusy: Nothing

Minusy: Very long delay, got bumped for a flight the next day. Horrible experience

Plusy: Overall pretty good. Newer plane, business class is well configured.

Minusy: Food was good, not great. Seats when flat are quite hard.

Plusy: Clean less of the plane

Minusy: Entertainment system did not work at all

Minusy: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

Plusy: The staff were very helpful and professional.

Minusy: The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Minusy: Food

Plusy: The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable.

Minusy: The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Plusy: Crew was nice although one fellow was a little too “nervous” and looked bossy

Minusy: Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all.

Plusy: They had many snacks and meals. Staff was very friendly.

Minusy: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Plusy: Very friendly, without being intrusive. Responsive and happy.

Minusy: The plane from Milan to Zurich was wonderful, light airy and felt like a new plane.

Plusy: They had many snacks and meals. And the meals were very good. Staff was very friendly.

Minusy: Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Plusy: Food/ staff/access to TV/movies etc!

Minusy: Seating/facilities

Plusy: It was ok

Minusy: They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me.

Plusy: Good food, entertainment and Delta Comfort section worth the extra cost.

Minusy: Boarding at JFK a nightmare.

Plusy: Great entertainment options!

Minusy: The seats are still too small. I also wish there were hot options for food.

Plusy: All ok

Plusy: American Airlines had awesome customer service, smooth flight, comfortable and seats were roomy for economy.

Plusy: Ground crew very responsive to needs

Minusy: non existing beverage service on a two and one half hour flight :(

Plusy: Very friendly

Plusy: Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous.

Minusy: Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed

Plusy: Nothing

Minusy: Everything

Plusy: Service and hospitality. On dot service with no major delays.

Plusy: The flight was adequate.

Minusy: Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour.

Plusy: Efficiency

Minusy: Na

Plusy: The flight was solid and they provided a consistent experience

Minusy: Not applicable

Plusy: The flight crew was very competent and welcoming.

Minusy: The gate agent at JFK was annoying. She forced us to check carry on bags for no apparent reason. Much larger carry on’s were allowed both before and after us. Her fellow agent seemed like she wanted to apologize for her capricious behavior, but was understandably hesitant to do so. The airplane seating was cramped and uncomfortable. The rntertainment choices were very limited unless you enjoy superhero movies or a very limited range of audio/musical selections. So it goes in coach class.

Minusy: flight was delayed

Plusy: All ok

Minusy: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Plusy: Nothing

Minusy: Very long delay, got bumped for a flight the next day. Horrible experience

Plusy: The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us.

Minusy: We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes.

Plusy: I got to my destination

Minusy: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki.

Minusy: lost baggage

Plusy: Entertainment options.

Minusy: Service was poor, seat did not recline, and the food was terrible.

Plusy: The service

Minusy: The food.

Minusy: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Plusy: The flight was solid and they provided a consistent experience

Minusy: Not applicable

Plusy: The entire crew was hospitable & accommodating; I was very pleased with all of the flight crew!

Minusy: My disappointment regarding my flight experience had nothing to do with the flight crew I met/seen/corresponded with; I was unhappy & displeased to pick up my new luggage with the top zippered broke off & missing.

Minusy: After a delay of about an hour on a very full flight the gate agent asked for volunteers to check their rollaboard suitcases. The gate agents then allowed those who checked their rollaboards to board before Zone 1,which was fine. However, a bunch of people without gate check stickers on the rollaboards were also allowed to board before Zone 1, which was aggravating. There was a long delay on the tarmac, during which we had to pull back to the gate or to a maintenance area before we finally took off. When we arrived in Vegas there was no gate for us to pull into, which led to another long delay of an already long and delayed flight.

Plusy: It was ok

Minusy: They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me.

Plusy: Great staff and food

Plusy: Standard flight and comfort.

Minusy: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.

Minusy: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.

Plusy: Service and hospitality. On dot service with no major delays.