Znajdź tanie loty liniami Icelandair

Plusy: Very little. Staff very unattentive except if you bought something. Seven hour flight with no food service, not even a snack.

Minusy: Serve water and coffee in a more timely manner.

Plusy: It wasn’t full so we got a row to ourselves people were nice

Minusy: TXL Airport is super slow with luggage.

Plusy: TV

Minusy: Some food, better seat, if didn’t have to pay for ear phone

Plusy: Crew member were okay. Seat were not confer table

Minusy: Would have been nice to serve some food since it was 5 hrs flight and good thing it has TV entertainment but the seat were so old and not comfortable. No ear phone or had to buy to use TV, i personally felt that they were just trying to make money in lit lit thing.

Minusy: The tv screen didn't work. Otherwise it was a nice flight

Plusy: Once we were on board, everything was fine! And Island water is indeed very good.

Minusy: Boarding in Hamburg was s nightmare! The woman at the counter was not German born. She was aggressive and downright hostile. Had she worn a name tag, I would report her at once. But I was afraid if I asked for her name, she wouldn’t have let us on the plane!! And they lost our luggage

Plusy: cheap

Minusy: My bag did not make my connection in Iceland and was not placed on a plane headed the same route on the same day over 3 hours later. It was delayed for over 24 hours and it took over 48 hours to receive my bag.

Plusy: cheap

Minusy: Being on time! Flight leaving from JFK was delayed by an hour, making my connection in Iceland very tight (had to run), and my checked bag did not make it on my 2nd flight. My checked bag did not make it to my destination for over 24 hours later.

Plusy: Not mucj

Minusy: Entertainment screens for about a third of the plane didn’t work and staff didn’t seem to care. Boarding took forever and plane left about 45 minutes late.

Feedback

Plusy: Washroom was very clean.

Minusy: It was really cold in the plane. Crew was not friendly. Only drinks were served. Crew forgot to let me in earlier (preboarding) no English subtitles or captions!

Minusy: Alcohol was not complimentary, which it generally is on international flights. Boarding was one giant cattle call, which significantly slowed the process

Plusy: I liked how kind and courteous the flight crew was.

Minusy: The headphone jack for the movie screen was loose and the sound kept going in and out. The kid in front of me wouldn’t sit still and the kid next to me didn’t speak a lick of English so couldn’t understand me when I asked if I could squeeze by him to get to the restroom. Needed more legroom.

Plusy: Entertainment was okay, arm rests lift up on all seats to get in and out easily.

Minusy: Boarding was horrible, took 30 minutes each time to get on and off the plane... waited in multiple queues at gate, at door, then in the jet bridge. Woke up to flight attendant grabbing my menu from my seat pocket, then shoving it back without warning even though my personal items were in there...

Plusy: Seats were very uncomfortable (economy), cabin was smelling urinal, flight was full, just the thought to go to the amazing country kept us (4 of us) encouraged.

Minusy: Seat comfort for six (6) hours flight could be better

Minusy: Price the tickets where the luggage and food on a nine hour flight are incuded

Minusy: Blankets should be provided on the seats prior to boarding

Minusy: The airplane was incredibly uncomfortable and outdated. The equipment dysfunctional and for a five hour flight there was absolutely no food provided! How is that a possibility?!

Plusy: My kids loved the games and movies.

Minusy: They ran out of Pizza, which was offered for $9 a slice, before they got to our row. I would like to get a full can of soda for free rather than a 200ml cup. During boarding, they boarded all zones at once. We went into the walkway, and we had to stand there for a while.

Minusy: Didn’t have Internet access. No snacks. No headphones. The person at check-in was little rude.

Minusy: 2 list bags

Minusy: IcelandAir left Seattle late which means we missed our connection and are currently sitting in Rekkavik airport for NINE hours. Rather than getting to Oslo in the afternoon for sightseeing we will get to our hotel after midnight, wasting the first day of our trip.

Plusy: Comfortable seat.

Minusy: Boarding is chaotic. Loaded on bus to go out to plane, then just sat on bus for awhile. Takes along time to get beverage service, as passengers ordering and paying for food.

Plusy: The crew was great. The flight was smooth and we left and arrived on time. Nothing went awry.

Minusy: There is a weird place where you have to stand + wait to board in a crowded area--maybe this was specific to gate D23 or maybe it's how Keflavik Airport is in general? The seat was also too narrow for me. I was disappointed that none of the Icelandic media options included English subtitles.

Plusy: Free kids meal was nice. Good selection of kids shows.

Minusy: Seating was not as expected due to plane change. Screens did not work on first leg, and screen controlled seat recline & lights.

Minusy: I had to pay for my check in bag extra, which was not clear in the booking process. Very misleading!

Plusy: The boarding process was efficient.

Minusy: The passenger next to me was obese to the point that his elbows were a third into my seat. When I asked to move seats with open seats on the flight, I was told that I would have to stay in my seat. It's difficult to get comfortable on a red eye with 2/3 of your seat available.

Plusy: We were moved to a Delta flight - much better than Iceland Air

Minusy: DISASTER - Iceland Air moved us to a different airline, dropped one of the passengers on our reservation without notice or new airline access to reservation system, passenger left stranded in Paris unless $5200 flight purchased. Customer service rep(s) were non-existent to straighten out issue

Plusy: Not much

Minusy: one of the passenger's on our reservation was removed, flight changed to a different airline & unable to access reservation to review why passenger was removed. left stranded in Paris airport unless we paid $5200 for a new ticket. Also, airline tried to force us to pay for luggage twice. DISASTER

Minusy: Rental plane, everything was broken. I’m 6,3” and my seat wouldn’t recline. The button was missing so they simply taped over it. The entertainment system wouldn’t work, even on WiFi. To make matters worse, plane was an hour late.

Plusy: Good crew. The flight from Amsterdam to Rekiyavik was on a messed plane so there isn't much the company could do with that. The seats were super small/skinny and uncomfortable tho. The flight from Rekiyavik to Chicago was better space.

Minusy: The flight from Rekiyavik to Chicago was uncomfortably hot. I think there may have been an electrical issue though.