Hotele: Chicago

Plusy: Klub był znakomity. Personel były niesamowite. Jedzenie było wspaniałe.

Plusy: Lokalizacja jest doskonała. Personel jest dobre.

Plusy: The staff were amazing so friendly and helpful The food was delicious. Absolutely no complaints from me

Minusy: Everything was fantastic

Plusy: Everything was great from the location to the staff I definitely recommend and I’m definitely staying here again

Minusy: Nothing everything perfect

Plusy: Convenient location to Chicago city, shopping, transport, restaurants

Minusy: -

Plusy: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Minusy: We loved everything about it.

Plusy: The room was extremely spacious with high quality fittings and a lovely view over the river. The hotel is very centrally located.

Minusy: Nothing!

Plusy: Very centrally located. Staff are pleasant and jolly ; Housekeeping were attentive to details at turn down service and generally discreet. Bathroom amenities well provided for

Plusy: The level of service from the entire staff from the minute we arrived was excellent. We’ve stayed at various properties in Chicago and the Langham has moved to the top. Comfort, cleanliness & location are also all excellent as well.

Plusy: No time to stay for breakfast although looked inviting.

Minusy: At check- in we were scheduled for a king bed club level room. The front desk sent us up to the " club level" for further registration. Once there, due to an error in the computer system and miscommunication,, it was assumed we were there to look around and not there as paid guests. The situation made both my husband and myself very uncomfortable. The registry staff member serving us, spoke loudly enough that other guests adjacent to the registration desk were able to overhear him as we were made to feel "less than". As a result , we decided not to stay and make use of this club level service and just went directly to our hotel room. We quietly made a complaint to the concierge, after which a small percentage of our room rate was returned. Needless to say, this experience would cause us not to return here as there are many other exceptional high end hotels in the same immediate area.

Plusy: The Club floor service and benefits are beyond fantastic. The shower in the room was so good I never wanted to get out. Expensive but fantastic.

Plusy: beautiful room great club excellent spa facilities

Plusy: Size of the rooms was excellent, good layout, great location.

Minusy: Not much of a view

Plusy: Location and the staff was friendly and helpful

Minusy: The towels are very rough

Plusy: The question is what’s not to love

Plusy: Everything was above an beyond

Plusy: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!

Minusy: not one thing

Minusy: Shower

Plusy: This place sets the standard for luxury hotel, everything was up to the highest quality and standard. Every gust matter, very welcoming staff ,friendly and helpful .

Minusy: Nothing.

Plusy: If you think

Plusy: The staff was excellent and helpful. If I didn't know I was in Chicago, I would have thought I was in India at Oberoi. It didn't matter who the staff were--from front desk to housekeeping--they were helpful and pleasant. The iPad idea in the room was wonderful and there were no unnecessary calls to the front desk. Fabulous! Also, found out there is a Peninsula in New York and will be booking that hotel for our October trip.

Minusy: Taking two elevators to the street level.

Plusy: Very well kept hotel with fine finishes and ultimate luxury in the design of everything within the hotel

Plusy: The room was light and spacious, the bed great and the staff was just lovely. Being a little tech stupid it took me a while to figure out the lights and the AC. But I got it. I know if I had called they would immediately have helped me but I kept at it.

Plusy: Attentive, polite and knowledgeable staff. Great location. Immaculately clean hotel. Convenient restaurant services.

Minusy: The hotel needs two swimming pools. A lap pool is all that is available for families. There needs to be a lap pool and a pool for children. It was very difficult swimming laps with children playing around me. The pool area is too small for children to enjoy and have fun. We experienced be awakened in the middle of the night from the sound of dance music being played at a wedding party in the hotel. We were on the 8th floor. We called the main desk and complained...they offered to move us to another room...why would we do that in the middle of the night? The deep base sound continued for another hour. This is unacceptable in a facility like the Peninsula...management needs to address this issue to avoid such a thing happening to others in the future. Truthfully we loved the privacy and location of our room but the noise from the party was very inconsiderate for others staying at the hotel. The noise should have been addressed and stopped by management immediately.

Plusy: The room was beautiful and very clean. The housekeeping staff did a phenomenal job of servicing the room during the day and at turndown. I have to give a special mention to Bradley at the front desk. He was very polite and helpful in getting my questions answered. He had congratulatory cookies sent to the room for my daughter who had graduated high school. I highly recommend staying at this hotel!

Minusy: I have nothing bad to say about my stay.

Minusy: The orange juice is not freshly squeezed They served me a proper orange juice every morning as asked by us but full of skin. I asked for a smooth one but couldn’t managed to give me one.

Plusy: Fantastic location in the heart of Chicago. Beautifully furnished - contemporary and design style. Very cozy and comfortable. Double rooms are quite large and very nice. All the amenities you can except from a 4 stars hotel.

Minusy: Staff is friendly but not always efficient. Somewhat disorganized - I had to ask several time to get enough towels in our room or to have the slippers or the « do lot disturb » sign which were missing, or the safe to be fixed. Same impression of lack of customer orientation at the restaurant (except 2 of the staff who were outstanding).

Plusy: Great design and character, if a little gimmicky. Fun rooms and fantastic location.

Plusy: the uniqueness of the rooms

Plusy: The location is excellent. This hotel is super interesting adorned with scientific features. Two sweet robots can bring you towels etc. to the room.

Minusy: It would be nice if certain features would be explained better. Little signs with descriptions throughout the room would enhance the features. Also, our bathroom door didn't work, and my husband got stuck in the bathroom. The shower wasn't working entirely. These details take away from the experience.

Plusy: Overall this was the best hotel I've ever been to and I've stayed at over 50 hotels in my life. This one was hands down the best

Minusy: Staff took a while to respond to requests

Plusy: Awesome modern Art Deco inspired hotel. Great staff: front end helpful, f&b at The Albert awesome dishes and house keeping making my room so clean

Plusy: Everything about this hotel was wonderful and exciting! The elevator was super fast! The décor in the hotel and in the rooms was really neat! Clean! Comfortable! The staff were amazing! Very helpful. OH and the robots! Leo and Cleo! So much fun! We ordered a couple of waters and sure enough Cleo came to our door, rang the doorbell through the TV and popped her lid to reveal our water! No extra charge! Also if you are looking for exceptional food, look no further than The Albert located in the hotel!

Minusy: The view from our room, it was the cooling systems and other rooms windows, but we didn't spend that much time in the room so it was okay. Next time we will request a room on the street side.

Plusy: Location

Minusy: Price

Plusy: Cool design, nice location, helpful staff and a really good bar.

Minusy: Had to pay for WiFi unless you signed up for a membership.

Plusy: The double room was very spacious and the design clever and up to date. The delivery to your room with the robot is fun and clearly unusual. The location is top notch, right there near Michigan Ave. We stayed there 4 nights for the first time and were offered vouchers for free breakfasts which was a really nice touch. The room has a Keurig and free water which is always nice.

Minusy: The restaurant for breakfast was not living to our expectations. The kitchen was really slow to deliver our meal (25-30 min) even though we were the only customers. The quality of the food was so so. That did not encourage us to try dinner. The parking is expensive but that is everywhere in Chicago.

Plusy: Beds were comfortable. Pillows exceptional. Water temp in shower..great. Space in bathroom good. Complimentary water very nice. Space in toilet room was nice. TV was fine. Nice amount of outlets. Thermostat in room worked pretty well; it cooled down pretty quickly.

Minusy: Chair in room was pretty good..could have been better if it had arms. Robots were ok but two of them caused a traffic jam near elevators...still cute idea.

Plusy: Very fun hotel. Fantastic location!

Minusy: Had a drink at the restaurant bar. The bar tender was on break and the manager made our drinks. They were pretty aweful...not a big deal, but they came with a hefty price tag.

Plusy: Doskonała lokalizacja. Doskonała obsługa. Dobrze urządzone pokoje.

Plusy: Wszystko

Minusy: wyjechać następnego dnia rano

Plusy: Location

Minusy: They kept asking to do the room before 11.....

Plusy: Room had several lighting options that were easy to change by hitting one switch. Drapes were heavy to opt for black out conditions if needing to sleep in. TV was modern and has many alternatives such as connecting my devices. Staff was always pleasant

Minusy: The mattresses in my room were soft and lumpy - needs to be addressed. Would like to have had a bathroom fan. I prefer a bar of soap as opposed to a pump - which they gladly found for me. Really enjoyed my stay at the Viceroy.

Plusy: Beautiful hotel, amazing staff, fabulous location! The staff could not do enough for us!

Plusy: Rooftop lounge

Plusy: Great location

Minusy: Bed sheet had a fist-sized hole in it, hair dryer broken and room safe faulty. All fixed by hotel after a moan, but not the quality you expect from this type of hotel at these prices.

Plusy: My wife and I were blown away by this hotel. The place looked and smelled great. It was a perfect location to explore the Gold Coast Neighborhood. The room was top notch. We loved the roof top lounge and pool area. The free house car was a nice surprise.

Plusy: Location

Minusy: Small room size. No bathtub

Plusy: Really great location for exploring sights of Chicago.

Minusy: Street was noisy on Friday night. Made sleeping difficult.

Minusy: By order only there is no open puffy.price were to hight compere tho the rooms soize anddesign

Minusy: Room too small.

Plusy: We loved everything about this property. Location, staff, ambience....I could go on & on.

Minusy: There was nothing we didn’t like.

Plusy: The hotel design is beautiful and the location is superb. You’re in walking distance of sights, shopping, and nice restaurants.

Plusy: Piękne. Niesamowita obsługa. Jeszcze tu wrócimy.

Plusy: Beautiful hotel and very friendly and accommodating staff! Also room was nice and extremly clean

Minusy: Beds were too firm. A little bit of a delay on getting into room, it was ready about an hr late

Plusy: Staff was amazing, rooms were spotless. Beautiful hotel!

Minusy: No issues whatsoever.

Plusy: Everything, we had the spa room, which is big and amazing room, the best bathroom we have ever had. The best Kimpton we stayed so far. The restaurant on the roof At the hotel is so delicious. Perfect as always.

Plusy: location

Minusy: no

Plusy: This hotel is centrally located, clean, has high end decor and a service oriented staff.

Plusy: Text messaging for any requests/questions was my favorite feature. Awesome location was a delight! Friendly staff and accommodating our requests was the icing on the cake. Rooms were super clean

Minusy: We did not get the bikes that we wanted to see the city.

Plusy: the staff-everyone so helpful and friendly.

Plusy: Love the location Love the nearby things to do Love the bed

Minusy: Room was a little tight Not all the lights were working in the room The sink being outside is a bit annoying No full length mirror

Plusy: I loved the feel of the hotel and the rooms were beautiful. Unfortunately, the beds weren't that comfortable. Their staff was very friendly and helpful. It is the city so I do understand that parking is at a premium but was disappointed that we couldn't keep our car parked there after 2pm. It was $70 a night to park but only up to 2pm the following day. Otherwise, it was lovely

Plusy: Very contemporary and sophisticated hotel. Great coffee!

Minusy: Parking.

Plusy: Loved it. I will be back again! Stayed one night for a birthday weekend get away! Upon request I had balloons and a cupcake in the room. And the whole staff wished us a happy birthday! Amazon!

Minusy: Room got a little hot due to me not being able to figure out the thermostat.

Plusy: Location,deco, convenience to Starbucks, steadfast restaurant was amazing

Minusy: N/A

Plusy: Location and hotel itself.

Minusy: Nothing

Plusy: The room was very comfortable the bed was very soft and the bathroom what's beautiful

Minusy: Wish the balcony had a better view

Plusy: We’ve stayed here before and it’s a nice get away

Plusy: The room was lovely, very comfortable.

Minusy: The person at the front desk told us we'd have coffee service in the morning, even asking us what time we'd like it, but it did not arrive. There was no mention of the $20 breakfast or the $50 dinner in the booking.com information.

Plusy: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!

Minusy: No! I absolutely loved everything!

Plusy: I loved everything about the hotel

Plusy: The best experience at a hotel I've ever had. We stayed here for a night to treat to ourselves to a little romantic weekend in Chicago, and our experience at Waldorf Astoria so wonderful that we will likely return every year! The hotel staff was so friendly and immediately changed our bedding to hypoallergenic when I mentioned my down feather allergy while checking in. The room was immaculate and sparkling clean, but also it simply felt like a room that we actually wanted to spend time in. Overall, a wonderful first time at a Waldorf Astoria property (and certainly not the last).

Minusy: We ordered room service for breakfast and it felt underwhelming in quality for the price that we paid, but overall it tasted fine. Noticed that the fireplace didn't work, but it was the middle of August so I'm guessing it was just disabled.

Plusy: Elegance, service from staff.

Minusy: Room service was slow

Plusy: ORIGINAL ROOM HAD AN ISSUE, SO THE MANAGER UPGRADED THE ROOM AT NO EXTRA CHARGE. THE ROOM WAS AMAZING AND EXCEEDED MY EXPECTATIONS. THANK YOU FOR A WONDERFUL EXPERIENCE CHARLES.

Plusy: The staff was incredible, from the front door group, to the front desk, to housekeeping, and food service.....all top shelf

Plusy: Beautiful room, the staff was amazing! And I spent way too much at the bar because it was so good!

Plusy: Wspaniała restauracja i obsługa!

Plusy: Great location wonderful hotel - expensive but great value

Plusy: very nice location and nice stuff, highly recommend!

Minusy: none

Plusy: Good bed and pillows

Minusy: Poor bathroom with Shower curtains like a cheap hotel, deteriorate furniture at Restaurant and some Other places, breakfast very poor quality.

Plusy: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .

Plusy: Location.

Minusy: Wish we could have picked which city view we faced.

Plusy: Confortable room, nice view.

Minusy: Paying to use the internet in the business center.

Plusy: Decor was calming and beautiful. Spa, pool, and fitness center were very good. Location and views were exciting. Concierge ‘Karen’ was excellent! Housekeeper ‘Mariama’ worked hard to make the room impeccably clean.

Minusy: There were a few small yet important housekeeping and inroom dining issues that were unsettling - but well addressed by staff.

Plusy: Clean Secure Prime Location Staff

Minusy: Facilities

Plusy: Very nice hotel and location. Not a waoh impression overall but excellent quality and friendly and professional staff. The à la carte breakfast was perfect quality. I specially recommend the lobster eggs Benedict : unforgettable!

Minusy: Misses a little personality. Lobby at 7th floor.

Plusy: Got my picture taken taken with a BACKSTREET Boy who was staying at hotel for their concert

Minusy: Air-conditioning quality quite poor, even after calling and having a service technician

Plusy: Staff kindness. View. Location.

Minusy: NA

Minusy: Being down by Wrigleyville. It is close enough to go back and forth.

Plusy: The Zachary is a world class hotel. The hotel itself is beautiful and comfortable. It is in a GREAT location. Everything is near for our needs and desires. The staff are great. My family hve started to make Hotel Zachary a once a year destination. Love it!

Minusy: I understand that supply and demand dictate the rates. We stayed one evening but we would like to have stayed a couple of nights but with rates of almost $500 a night and parking at $75 a day it puts a big dent in our vacation budget. If I am going to pay those type of rates it will only be at the Zachary. It is tremendous.

Plusy: We did not eat breakfast at the restaurant but the hotel bar in the lobby was a great place to hang out after arrival. I had the Love Alma cocktail, and it was perfect along with the Mezzo tasting board. Delicious Hummus & fresh veggies. The room was great, and the view was even better. If you are a Cubs fan, definitely stay in a Wrigley-side room. We stayed at another (more expensive) hotel the next night, near the Mag Mile - and regretted our decision to change hotels! Additionally, the security made me feel comfortable. In order to go any higher than the 2nd floor lobby, you have to scan your room key in the elevator.

Minusy: My only issue was how loud the music was blasting in the bar/lobby check in area. We sat at a small table (with some very comfy chairs!) for about an hour with our cocktails before we just couldn't stand the volume anymore. This was around 10:30 PM.

Plusy: Extra friendly staff and location to Wrigley Field were the best parts of this hotel

Minusy: Rather pricey, but the view is so fun!

Plusy: Location and the Architecture

Minusy: There was no complementary breakfast it was way too expensive and our view wasn’t very good

Plusy: awesome room to have for a Cubs game!! areas has awesome eats and activities

Plusy: Beautifully designed hotel in a great location right across the street from Wrigley field. An unbelievable number of dining options packed into a 1 block space. You can’t beat the location and the prices around Christmas.

Minusy: Everything about this hotel seems to be designed to separate Cubs fans from their money. The hotel part of this building really feels like an afterthought. Even though it’s been open less than a year, our junior suite was beat up. The door handle to the bathroom was falling off, the wand for the drapes was on the floor, and the TV worked intermittently. High parking prices in Chicago hotels are normal, but $53/night with no in-out is crazy. Also no refrigerator or coffee maker in the room, I suspect they’re trying to drive you to the bakery on the first floor.

Plusy: View for bar/ Restuarant was awesome . The service was slow so don’t go if you’re in a rush. Wish the menu was more extensive; also serve breakfast til at least noon. Missed breakfast time by 3 min!!!

Minusy: A small refrigerator would have been nice to keep cold drinks and leftovers from meals . And later stoppage for breakfast .

Plusy: I travel a lot and I can honestly say this is one of the best places I've ever stayed! The location is great. The accommodations are wonderful. It's comfortable and clean. It has everything you need for a great stay. I'm so glad that on top of all that, it's also pet friendly. It's truly an amazing place to stay.

Minusy: Loved every second of our stay. There honestly isn't one thing I didn't like.

Plusy: We were able to check in as soon as we arrived for the Cubs game - Toussaint our bellman was so very nice - Rachel Rodriguez at Check in is the nicest person I have ever met !!! I will call and ask for her in the future - keep up the good work Rachel !!!!!!! Thank you - Cheri in Champaign

Minusy: We loved EVERYTHING!!!!!!!

Plusy: Lokalizacja. Personel był miły.

Minusy: Pokoje wymagają trochę uwagi, zwłaszcza w łazience.

Plusy: Personel był pomocny. Wyposażenie były czyste

Minusy: piętrze nie skończyliśmy tydzień. Płytki w łazience nie były w pełni.

Plusy: Lokalizacja i wystrój wnętrz

Minusy: Bar

Plusy: Położenie geograficzne był najlepszy!!

Minusy: Trochę bez dodatkowych opłat.

Plusy: Lokalizacja jest super

Minusy: z pobudki telefonem nigdy nie przyszedł. Byłem pod koniec terminu

Plusy: Doskonała lokalizacja.

Minusy: Ręczniki nie były co najmniej trochę miękkie. Faktycznie były na niebezpieczne strony.

Minusy: Zameldowanie i wymeldowanie śmieszne

Plusy: Kompetentny i szybki personel. Ładne i czyste pokoje, wygodne łóżko. Super lokalizacja! Wkrótce tam wrócimy.

Minusy: Ulice w okolicy są strasznie zakorkowane, ale tego można się spodziewać.. To w końcu Chicago, przy Michigan Ave.

Plusy: Bardzo cichy i czysty pokój. Doskonała lokalizacja względem innych miejsc w mieście.

Minusy: Nic

Plusy: Nasz pokój był super! Mieliśmy pokój narożny z pięknym widokiem. Łóżka są bardzo wygodne. Personel recepcji był niesamowity!

Minusy: Nie mieliśmy ciepłej wody w godzinach porannych pod prysznicem. Również obsługa w restauracji było straszne. Jadłem tam kilka razy i nigdy nie było lepiej.

Plusy: za darmo gitary wynajem samochodów

Plusy: Beautiful architecture outside and in. Love the location.

Plusy: What a building. We were stunned by the Art Deco features. The rooms were big, comfy and TV content rocked (access to Crackle/Netflix and cable). Perfect location to explore Chicago.

Minusy: Nothing

Plusy: Love the location. Super Clean. Awesome shower (the best shower in the world). great bed and great pillows. Amazing gym. Great service. Great valet. Great view .

Minusy: Did not like the Jamaican restaurant/bar. Loud Jamaican music in that place, just did not fit.

Plusy: Great location and customer service is top priority! Staff gave great recommendations for things to do while visiting and made us feel at home during our stay! Will definitely stay here next time we're in Chicago!

Plusy: Great linens, great atmosphere. Beautiful historical building.

Minusy: Noise! You can hear everything inside and outside.

Plusy: Location great easy walk to see all that Chicago has to offer. St Jane Building is beautiful. Beds comfortable and amenities great too. Staff helpful. Would certainly stay again. Chicago architecture is amazing had a great time.

Minusy: Only 1 point a drying rack for towels would help towards conserving towels more.

Plusy: Location was perfect for Chicago Architecture Tours and the Art Institute of Chicago. Great breakfast places within two block radius. I also liked the absence of carpet in the rooms.

Minusy: If you are in a room that adjoining another, you will DEFINITELY hear what's going on in the other room. We woke up to the lady next door using the hair dryer while arguing with her husband.

Plusy: The location.the room. The bad .great bathroom. I came in very late because my flight was delayed . The next day They let me check out 2 hours later. Very recommended hotel .

Minusy: Every thing was good

Plusy: Nice design, friendly staff, great location!

Plusy: New hotel classic with very modern rooms. The staff was most accommodating. Would love to stay here again the location you can’t beat in the heart of everything!. Train line from the airport stops only a few blocks away so it’s very convenient.

Plusy: Location. Style of hotel.

Minusy: Them stating that there was a $100.00 hold for incidentals on my card which was debit card. They held 224.74 and it has not been released yet. No charges to the room.

Plusy: Our stay at St Jane was lovely. The hotel is perfectly located for touristy attractions. The building itself was really nice and the rooms a good size. We stayed three nights and managed to have a decent night sleep.

Minusy: Nothing. I would say you can hear the people in the next room using the hairdryer or shower but this didn’t bother us. The cocktails in the bar were a little uninteresting for the price.

Plusy: No tips determined persoanl

Minusy: No sauna or swimmingpool

Plusy: The location was great for the various "Chicago" things we wanted to do.

Plusy: Good Location, Nice bar, big room

Plusy: Friendly and helpful staff. Great hotel for girls weekend getaway. Spacious room with coomfortable beds.

Plusy: The Hard Rock shop is a must for any city I visit.

Plusy: i liked the music in the lobby. The staff was very friendly. Rooms were very clean. This hotel is great I would definitely recommend it.

Minusy:

Plusy: Good location, Good food, friendly and helpful staff (Usual American service with a smile) Room service was very prompt.

Minusy: Fairly old/out-dated interior (tv was ancient, would have liked to have a seen a flat screen). Bed sheets were so loosely put on that during the night they would slip off. I find this very annoying.

Plusy: Great location

Minusy: Had to request a better room as the room offered by the hotel was simpler than what was reserved through website (Standard room was offered instead of Deluxe room). Once the room was changed, everything was great! Staff were very friendly and more than helpful.

Plusy: hotel position

Minusy:

Plusy: Was close to location of my meeting

Minusy: the decor was dated, dark and a bit shabby feeling. the rock motife not my style. Was not worth the money. Would look elsewhere next time

Plusy: Wszystko. Podobało mi się wszystko. kapsuły i prysznice i personel. Awesomeness.

Minusy: że nie mogłem zostać dłużej ... Bardzo podobało mi się wszystko w pokoju.

Minusy: Siłownia jest do bani.

Minusy: Kawiarnia ma pogorszyło

Plusy: Lokalizacja, przyjazny personel

Plusy: Układ, wyposażenie, łóżko

Plusy: Wszystko

Minusy: nic nie

Plusy: Great location to the river

Minusy: The rooftopbar was very busy and small. They were allowing people that were not hotel guests access, so it was extremely crowded. The people that were there were having a great time but it wasn't for us.

Plusy: Mike did create a wounderful warm welcome !

Plusy: It’s Virgin style

Plusy: The cleanliness, the location, room was so cozy and beautiful, staff was awesome, especially front desk young lady was very professional and kind, Ricky's Diner has great food. Virgin hotel was an unexpected pleasant surprise. I wanted to live there lol

Minusy: Everything was perfect!!!!

Plusy: I was in Chicago for work. I booked at the virgin because I was staying for a week and the cost and location were too great to pass up. I stayed in a chamber and it was amazing! It feels like a studio apartment and is great for longer stays. The amenities in the room and the hotel itself is so great. Coffee shop in your lobby and a bar on your rooftop. It is great place to stay in terms of locations in downtown. The staff is also extremely friendly, funny and helpful. They truly make your stay as comfortable as possible. Virgin will definitely be my go-to in Chicago.

Minusy: I wish there was a microwave in the room. Other than that, the hotel and room are perfect.

Plusy: The bed was amazing

Plusy: Clean room, clean bathroom (I like the bathroom a lot!!! Very very clean!!), the roof top was nice, good view and the second floor bar was good also.

Plusy: Impeccable Clean Bath!!, Location, best beds! Staff was great!!

Plusy: Even though we are local we came to the city to celebrate our daughters Birthday and I requested a Birthday note for the room to surprise her prior to our arrival. The hotel went beyond our request and did a BDay balloon and cupcake along with the note. It was greatly appreciated!!

Plusy: Perfect location downton, comfortable and spacious room with excellent facilities. Not the cheapest but without a doubt worth every dollar. Restaurants and tourist attractions all around the hotel, had a view of the river from our room.

Plusy: Staff were excellent. Location was perfect for visitors. The know is great.

Minusy: A little noisy at times due to L trains.

Plusy: Nie bylismy tam długo, ale dostali piękny apartament. Świetne wyposażenie, wystrój, itp. Pracownicy byli bardzo przyjaźni i gościnni. Na pewno świetny wybór!

Plusy: Lokalizacja była dobra.

Minusy: Nudne, średnie stylowo pokoje i udogodnienia w tym przedziale cenowym

Plusy: Porozmawiaj z Bennie kiedy się tam dostaniesz. On Ci się dostać się do centrum.

Plusy: Doskonale centralnej lokalizacji

Plusy: .

Minusy: .

Plusy: Pokój był przestronny i pościel były wspaniała! Podobało mi się w szlafroki i przybory toaletowe. Doskonała lokalizacja i dobrze urządzone.

Minusy: Na Korytarzu był uciążliwy hałas kilka dni.

Plusy: Lokalizacja

Minusy: Tam w pokoju nie było trochę Pen

Plusy: Hotel jest pięknie urządzony i personel był fenomenalny.

Minusy: Nic!

Plusy: Niesamowite miejsce. Lepiej niż w alternatywnych rozwiązań.

Minusy: Nic nie

Plusy: To było wspaniałe. Pokój był piękny, a obsługa bardzo przyjazna.

Minusy: Szkoda, że nie było to radia w pokoju.

Plusy: People were super helpful, large room, location easy walking distance to millennium park, shopping, restaurants

Minusy: Nothing

Plusy: The room was excellent, front desk staff and doorman were excellent! I would choose this hotel again for its location and professional staff!

Minusy: Nothing...no complaints

Plusy: Professional and helpful staff. Clean and comfortable room. Great location

Plusy: Bed was very comfortable

Plusy: Room was beautiful and location amazing!!! Beverly at the front desk was very informative and kind, simply WONDERFUL overall experience.

Minusy: Parking was too pricey so we opted to park at a nearby garage instead

Plusy: Location is great

Minusy: Pretty old building

Plusy: Lovely hotel really helpful and friendly staff. Great location.

Plusy: Excelent choice for a hotel in Chicago. Close to everything and wonderfull staff.

Plusy: Excellent staff and clean rooms!

Minusy: N/a

Plusy: Close to everything! Decorated beautifully:)

Minusy: The huge cost to valet...

Plusy: They upgraded our reservation at no charge to a delux king. It was a beautiful room and welcomed surprise.

Plusy: Location. Clean room, comfortable bed

Minusy: Room keys sometimes worked, sometimes didn’t. Printer was not working so I never got my folio. Most importantly for me anyway is I don’t remember last hotel I stayed that didn’t have USB charging ports.

Plusy: Doskonała lokalizacja, wygodne łóżko. Cicho. Dobra restauracja, piekarnia na dole. Super przyjazny i pomocny personel. Bardzo dobry stosunek jakości do ceny.

Plusy: W pobliżu świetne restauracje, bary i zabawy nie do pobicia. Personel był miły i gościnny.

Plusy: Wygodny pokój. Doskonała dbałość o szczegóły. Super fajny bar hotelowy.

Minusy: Nie mam żadnych zastrzeżeń.

Plusy: Bardzo miłe miejsce, fantastyczna lokalizacja i cena

Plusy: To bardzo fajne miejsce. Lokalizacja była świetna, a pokoje były czyste.

Minusy: Nic nie

Plusy: The style and art vibe

Minusy: N/a

Plusy: Loved the laid back feel! Staff was super accommodating and not stuffy. Love the whimsy of the art outside the window and in the stairwell. Really like the IG post artwork on the elevators. I will return!

Minusy: Would have like to have a few more options at the breakfast bar but over all really like the feel of the hotel.

Plusy: Great location, quirky decor, extremely comfortable bed and pillows! Staff and concierge were really helpful and friendly. Onsite cafe has great snacks.

Plusy: Loved coffee delivery...

Minusy: Loud staff early am in hallways, hard to get room cleaned before 5pm

Plusy: Fantastic wee hotel with brilliant vibe and close to everything you need to see.. love the morning coffee delivery.

Plusy: it feels like Chicago felt decades ago, dark metallic and hard. but behind the scene are very comfortable bedrooms and a relatively large bathroom with most amenities needed for a cut trip coffee in the morning and the bar are a plus

Minusy: it can get a bit loud as the doors prevent no noise at all. you have to like the style (but good news: the room looks exactly like the pics) staff quality is rather mixed but in general ok

Plusy: Nice boutique hotel. Staff was extremely nice and accommodating. Rooms were a little small but comfortable. Good size bathroom. Bed very comfortable. Good location just around the corner from the CTA. Very accommodating coffee shop in lobby. Brought coffee up to the rooms in the morning. Great plus. I would return.

Minusy: Rooms just a tad bit small.

Plusy: Excellent location. Hotel and rooms were very clean.

Minusy: No drawers in the room. No place to store clothes or personal items. Staff were very nice but seemed inexperienced. As I was about to check in I was asked if I wanted my luggage taken to my room but I hadn't even checked in or knew my room number. When I checked out I wasn't told what the total bill was and I had to ask for a printed copy. Complementary coffee/tea was sporadic and when we asked for tea we had to explicitly state we needed hot water. My seem like small things but should be automatic for this price. Plus when I complained about the lack of drawers I was told I would need to pay if I wanted to upgrade to a room with drawers. I then sent an email to the hotel - no response.

Plusy: Funky design, location and the people.

Minusy: I would always want tea and coffee facilities. Mini bar was one of those vendor type things and not a fridge.

Plusy: Really nice staff. Comfortable rooms at a good price.

Minusy: There was some miscommunication with the parking/checkout. Had to pay more for parking because I was unaware of the required steps with the hotel.

Plusy: The location was unbeatable. The beds were comfy, the towels and toiletries were good and the room was spacious. There was no kettle or coffee maker but one was provided when we asked. There was a gym area and laundry facilities although we did not use them. Morning tea or coffee was delivered to your room in a flask.

Minusy: Our room looked directly into a car park on one side and another room on the other side. Consequently we had to keep the blinds down all the time and so the room was dingy and needed lights on. At approx £250 per night we thought this was poor. We did ask if we could have a different room but the only room available was smaller with only one bed (we had two) and there would have been an additional charge! So we stayed where we were.

Plusy: The staff was exceptional in the hotel. Front desk service was excellent and both Pierce and Jerome knew the best spots for food.

Minusy: I thought they had a steam room but it was only a hot tub.

Plusy: Bardzo gościnni. Personel bardzo otwarci. Ładne miejsce!

Plusy: Fantastyczna lokalizacja, znakomite. Wrócę za chwilę.

Plusy: Ludzie są przyjaźni Restauracja jest bardzo dobra Projekt jest aktualny Łóżka są wygodne

Minusy: Klimatyzacja w pokoju było głośno

Minusy: włosy na umywalce. plamy na toalecie. ochyda za tą cenę.

Plusy: Łóżko i prysznic były niesamowite!

Plusy: Wspaniałe Łazienki

Plusy: Super boy. miał on doskonałe energii i był bardzo przyjemny!

Plusy: Personel, lokalizacji, zakwaterowania, czystość.

Minusy: nic nie

Plusy: Podobała mi się atmosfera, w holu, szczegóły w pokojach. Prysznic był luksusowy, dobrze wyposażone.

Plusy: Beautiful rooms, great gym and lovely little bar. Location was great, near beach, near magnificent mile and a short walk to Navy pier.

Minusy: Staff were a little impersonal. Not much atomsphere around hotel.

Plusy: The staff was so friendly and nice -the lobby and bar were so comfortable and welcoming -we really did enjoy it and look forward to visiting agsin

Minusy: Nothing

Plusy: Loved the area. Great hotel.

Minusy: Weather

Plusy: Nothing

Minusy: They announced windows floor to ceiling and i got a room with small Windows. Very noisy hotel as the doors close loudly.

Plusy: This was my second time staying at the Chicago Thompson. It was perfect for business travel. I really like the location of the hotel, and the service is very good. The bed and bed linen are very comfortable, the bathroom products are lovely. I will stay again.

Minusy: Nothing

Plusy: Great location, great bar, nice contemporary yet comfortable rooms.

Plusy: The room was large and bathroom modern and large!

Minusy: No scream on windows, fresh air would have been nice

Plusy: Great time. Great location.

Minusy: Parking little tough but no big issue.

Plusy: Everything is chic and first class

Minusy: I could have stayed longer!

Plusy: We loved the hotel but were dissapointed to find out that there was no shuttle service offered to pick up from airport.

Minusy: As mentioned above. Would have been a nice service to enjoy after a long day of travelling and would have made the experience at the Thompson that much more pleasurable.

Plusy: the staff was wonderful. loved everything about it.

Minusy: no

Plusy: Great hotel. Great staff

Plusy: The bathroom very spacious & updated

Minusy: No refrigerator in room to keep drinks cool, Parking was 70 a Night were everywhere else was 30 to 40 a day.

Plusy: Made my reservation on line for a suite the day before we get there we get a call that it was not available! It was a non refundable package yet you call me to tell me we don’t have a room . So you move us to a smaller room not enough time to find anything else . The next day you call while we are out for dinner and tell me you need to move us again because that room was taken for a wedding party TWICE. You moved us

Minusy: When we book a reservation and it confirmed give us that room

Plusy: Great location

Minusy: A bit tired

Plusy: Everything

Plusy: The service was amazing and the room was incredible. We had a great view of the water tower and it was super quiet.

Plusy: Staff help and friendliness was wondeful!! Location is fantastic!!

Minusy: The bed had a mattress cove/pad that was uncomfortable and did not stay in place. It bunch up under your body when you moved. Not the best!!

Plusy: Location, staff, cleanliness in the rooms

Plusy: The front desk is AMAZING

Plusy: Cleaniness

Minusy: Nowhere too park for valet...to congested

Plusy: Location

Minusy: Room was noisy

Plusy: The room was large, bed was huge, bath was seperate with toilet.Pools were ok for kids if adults are with them. Everything was great. Will definitely come back.

Plusy: Lokalizacja i przyjazny personel

Minusy: Bar, lokalizacja i personel

Plusy: Lokalizacja i życie nocne

Plusy: Wyjątkowa obsługa klienta szkolenia, wspaniałe pokoje, super lokalizacja

Minusy: Pracownicy byli też niesamowicie nieprzydatni więcej niż raz

Plusy: Wszystko było idealne. Niesamowite widoki na rzekę. otwarty tylko na miesiąc.

Plusy: Loved the location of the hotel ,,, we had a great view of the river. Great staff also,, everyone was extremely helpful. Well appointed rooms, comfortable beds.

Plusy: Location. Cleanliness. Professional and Friendly Staff.

Minusy: Noise from functions over the weekend projected through the building until quite late at night.

Plusy: Location! Great view of the river.

Minusy: The rooftop could stay open a little longer on the weekend.

Plusy: I enjoyed the fact that the hotel takes security seriously; the staff knew my name; the hotel's view of the city is unbelievably beautiful; the staff was very friendly, prompt and accommodating. I would certainly consider staying at this hotel again.

Minusy: I did not like the lines at the first floor elevator area waiting to go to the open bar on floors 21/22. There must be a better way, at such an expensive, high class hotel to handle the lines and crowds that hotel guests do not have to see them.

Plusy: Every thing

Minusy: Nothing

Plusy: Only Area was good

Minusy: Many People and The Room quiet old

Plusy: location was key....

Minusy: rooms are overly small

Plusy: Clean room and friendly staff

Minusy: Nothing special for anniversary (chocolate, etc)

Plusy: Great location by the river, and VIP/no wait access to the rooftop bar and restaurant which usually has a long line, made this a very fun place to stay at for a long weekend.

Minusy: Two of the nights we were there, Trump protesters circled in cars around the hotel honking their horns until 2am. The hotel is across the river from the Trump tower and the closest location for protesting, which was annoying.

Plusy: Helped with any questions and gave us option to upgrade room for a small fee.

Minusy: Music on rooftop.

Plusy: Perfect location for anything in the loop area. Close to fabulous restaurant’s and the staff was so friendly and professional. Hotel was spotlessly clean.

Minusy: Nothing

Plusy: Location was excellent, but a little noisy

Minusy: Restaurant staff was inattentive and didn't come back to serve more coffee. They forgot my oatmeal (my entire meal) and didn't put the extras on the side as I asked.

Plusy: Atmosfera zabawy, ciekawe elementy wystroju i wspaniała architektura. Bardzo podobał mi się jadalnia Cindy i Cherry .

Minusy: jak labirynt korytarzy. Brak servisu podczas wieczoru (czyste ręczniki, ścielenie łóżka).

Plusy: Bardzo wygodne łóżka. Lokalizacja była idealna.

Minusy: Oświetlenie w łazience nie jest dobre. Wysokość wanny może być problem dla dzieci i dorosłych.

Plusy: Everything was great, the small details in everything, the games/bar room was so much fun, Cindy's rooftop with the best view for afternoon/evening drinks. Comfortable beds, the neighborhood is perfect with restaurants/parks all in walking distance.

Plusy: Amazing location. The historic nature of the property and its beautiful refurbishment make it unique not only to Chicago but anywhere in the world. It must be seen - even for a drink downstairs or on the roof.

Minusy: The floor layouts make you feel like you are in a different era (not in a good way) and some of the choices in the rooms are a little too on-theme that make it feel tired. The hotel is a better place to grab a drink and/or dinner then spend the night.

Plusy: Location is excellent for what I wanted . Staff was very helpful and attentive.

Plusy: Amazing Gothic style hotel, great attention to detail.

Minusy: nothing

Plusy: Location, atmosphere

Plusy: Beautiful building with a rich history, close to everything and perfect site for a wedding! Everything from the rehearsal dinner to the wedding and reception were held right on site.

Minusy: My check-in experience was a little rough, But I spoke to customer service and they quickly addressed my concerns!

Plusy: Everyone was very friendly and paid attention to details. No matter how big or small. That's what sets you apart from other hotels. I'll always remember that and recommended the Chicago athletic. We had a great time and a lovely view.

Minusy: Nothing.

Plusy: Location is top in front of "The Bean" with great views on the park (especially from the rooftop bar). At the "Game Bar" on the L floor they served us the best french fries I ever had!

Minusy: Valley parking is quite expensive (about 70 dollars for an overnight stay).

Plusy: All food in Cherry was wonderful.

Plusy: Location was great if you were in Chicago to be a tourist.

Minusy: The room should have been much bigger. The bathroom was in need of maintenance. The exhaust fan did not work at all, and the toilet rocked back and forth when you sat on it. The view from our room was of the alley with dumpsters and garbage on the ground. Elevators were extremely slow and unresponsive, so much so that we took the stairs most of the time. Travelers beware, the hotel charges a $25 per night "Founders Fee" in addition to what you pay on bookings.com. The hotel explains this as a charge for all the "FREE" things (wifi, gym, turn down service, etc.) that are available in the hotel. If you are paying an additional $25 per night I guess they are not really FREE!!! Also, be sure to check your bill before you leave. The hotel charged us $35 for one of their mini bottles of cabernet from the mini bar in the room. My wife and I do not even drink cabernet wine.

Plusy: Loved the theme and the facilities. I have stayed a a lot of hotels and I made more use of the facilities here than at any hotel I have stayed at.

Minusy: The only thing I did not like was the water pressure for the shower. It was to low and slow to come up to heat.