Hotele: Chicago

Plusy: Klub był znakomity. Personel były niesamowite. Jedzenie było wspaniałe.

Plusy: Lokalizacja jest doskonała. Personel jest dobre.

Plusy: Everything/Room/Location/Staff/Food/cocktails

Minusy: Nothing

Plusy: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Minusy: We loved everything about it.

Plusy: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.

Minusy: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.

Plusy: Amazing rooms and exquisite service!!!! The staff are all friendly and helpful!!!

Minusy: The towels could be softer.

Plusy: Location is fantastic in proximity to Magnificent Mile, staff are very friendly and helpful, facilities within the room are all up to date, public facilities outside the room are mostly available and at a very high standard.

Minusy: Might be pricey compared to other hotels in Chicago but is worth every Dollar paid, the kind of hotel that sets the bar very high for other properties to match.

Plusy: Amenities are well prepared and room was clean enough.

Minusy: Nothing.

Plusy: Out of this world. Wow my room was bigger than my apartment!

Minusy: Nothing

Plusy: beautiful room great club excellent spa facilities

Plusy: Truly a five star experience; service, quality, food, location, beautiful spacious rooms.

Minusy: $71 to valet park.

Plusy: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Plusy: The staff was amazing! Staff went above and beyond to accommodate our stay and birthday dinner reservation!

Minusy: No

Plusy: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!

Minusy: not one thing

Plusy: If you think

Plusy: Everything was 1st class. THe location is great for downtown shopping and dining. The staff from valet through check in were all very professional. The room and grounds were all top notch as well. A very comfortable room with great amenities.

Plusy: Very impressed, from the time we entered to the time we left. Staff remembered our name throughout our stay. There wasn't a detail that they missed! Would highly recommend a stay in this hotel. Location is fantastic and they cater to your every need.

Plusy: It was the best experience

Plusy: Outstanding service

Plusy: Location and it was very clean

Minusy: The front staff did not honor our early check in request Also they gave us a handicap accessible room which we did not request or need !! We would if preferred a tub instead of shower only ! At a 5 star resort and the price we paid should do better

Plusy: The location, luxury and amenities.

Plusy: The two most important features for a room in a hotel is the comfort of the mattress and the bed linen, without these you can't get a good night's sleep. On both counts these were superb.

Minusy: The exchange rate to the US is brutal at the moment. Beware that the price does not include city tax, so the final bill is going to be 25% more than the quote.

Plusy: The room was nice as I expected with a 5 star hotel. I didnt give it an "excellent" rating simply because our view outside the window was tools, etc for the maintenance crew. So we left the curtains shut. The location was nice as well.

Minusy: The staff was not welcoming and the experience they provided to my husband and I was not was I was expecting for a 5 star hotel. If felt like we were an inconvenience and the food at the hotel was terrible and the service was slow and unfriendly.

Plusy: Fantastic.

Minusy: Nope.

Minusy: No

Plusy: Doskonała lokalizacja. Doskonała obsługa. Dobrze urządzone pokoje.

Plusy: Wszystko

Minusy: wyjechać następnego dnia rano

Plusy: Very comfortable room and great location

Minusy: We were excited to try to the rooftop bar, but it was a bit of a disappointment. The drinks were served in plastic, which we were told was for pool safety even though the pool was closed. The appetizers were mediocre.

Plusy: The best part of this hotel was the 18th floor/roof area. It was fantastic to be able to sit and relax next to the pool there.

Minusy: Room service and the mini bar in the room was a tad expensive.

Plusy: Amazing staff. Great lication

Minusy: Room cleanliness needs improvement

Plusy: Everything

Plusy: Truly exceptional from the staff, cleanliness, aroma therapy, onsite amenities, and delicious restaurant, Somerset! We’ll be back! Love this property!

Minusy: It was all divine!

Minusy: Valet is a little pricey.

Plusy: lovely. really enjoyed it.

Minusy: The 20.00 per night resort fee added at check out. When I asked what it was for, I was told the coffee/tea on the shelf in the lobby and water in the room. water was not replaced 2nd night. says it was in "fine print" he took 20.00 off, but shouldn't char

Plusy: Small things such as iced water in reception, plus coffee in the morning.

Plusy: Great location. Loved the bathroom layout!

Minusy: Bartenders at the hotel bar not that great, but not the fault of the hotel.

Plusy: Loved the Art Deco decor

Plusy: The soaking tub in the junior suite was perfect. The staff was incredibly friendly, young, vibrant. Did not feel like we were staying in a stuffy, upright, old-money Hotel. The decor was lovely. Comfortable bed. Great rooftop and downtown walking loc

Minusy: None

Plusy: Location was great. The food in both restaurants was very good. The staff was very friendly and accommodating.

Minusy: I reserved 4 rooms for a Girlfriends Getaway. Three of the rooms were great. My room; however, was for persons who are physicaly challenged.I am not. I had nowhere to hang my clothes. My room did not have a chaise lounge as the others did.

Plusy: Great design and character, if a little gimmicky. Fun rooms and fantastic location.

Plusy: the uniqueness of the rooms

Plusy: The decor, the atmosphere, the comfortable bed, the unique features (robots, music speaker for phone, TV screen checkout).

Plusy: The hotel and room was fantastic!

Minusy: The room we had (1010) there was a view of a waxing salon that decides to never close their blinds :X

Plusy: The robots that deliver and total feel

Minusy: Wish they did something for nye, it was kind of bumpy there was not ;/

Plusy: The room was very clean....

Minusy: Nothing

Plusy: The room service robots and the very cool decoration

Minusy: NO

Plusy: Hotel employee delivered room service/extra shampoo as needed.

Plusy: The location was great, close to all the best attractions. The staff was helpful and kind. The room was spacious and well furnished.

Minusy: The room for four people was not always set up for four, e.g. we were sometimes with little soap or complimentary water bottles. More "hooks" on the walls of the bathrooms would have been very useful to hang bath gowns and such.

Plusy: Such a fun place to stay.

Plusy: Bedsheets were great!

Minusy: backside has a pretty depressive view and airconditioning is very loud

Plusy: We absolutely love this hotel. We have been to many hotels visiting Chicago and this is our favorite by far. Its not about the amenities its about the atmosphere. Our favorite was the robot delivering items to the room.

Plusy: Wspaniała restauracja i obsługa!

Plusy: It was my b'day & my girlfriends & I had booked spa appointments. When I checked in I was upgraded to an executive suite! It was amazing!!

Plusy: Very accommodating staff, good food, lovely lounge

Minusy: Two sets of elevators awkward. Shower doors did not close; wasn't fixed properly. Black soot stained our clothing and skin from leopard sofa in front of fireplace in restaurant.

Plusy: Your City Was Very Clean Very Surprised At How Clean The Were. And Always Great Food At Gibson's

Minusy: Drain In Sink Drained Slow And Toilet Backed Up / But Im Being Picky....Otherwise There Was A Older Lady Who Came To My Room To Iron Some Shirts WOW I WAS VERY IMPRESSED WITH HER !! Her Name Started With Marian ? Shirts Came Out Great And Service Was Fast

Plusy: the luxury accommodations

Minusy: the internet/cable connection was unpredictable

Plusy: Excellent personnel and service

Minusy: Noisy room. Need another restaurant.

Plusy: The best four seasons hotel we have ever stayed in. All staff were exceptional especially check in & concierge, couldn’t have been more pleasant or helpful. Thank you

Minusy: A little expensive, but isn’t everything?!£

Plusy: Amazing!!!!

Minusy: Nothing!

Plusy: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .

Plusy: Old fashion hotel. Room is so big and clean . The hotel feels like a luxury experience.

Minusy: Not really .

Plusy: Location.

Minusy: Wish we could have picked which city view we faced.

Plusy: Location

Minusy: The spa was quite old and outdated and in need of a major facelift for the prices they were charging.

Plusy: Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.

Plusy: Piękne. Niesamowita obsługa. Jeszcze tu wrócimy.

Plusy: Cleanliness

Minusy: Not as ideal a location as I was hoping

Plusy: Nice rooms, clean, friendly staff

Minusy: No. Everything was very good!

Plusy: i was in chicago to relight the fire in my relationship. due to work i am always traveling or working late and its hard on a relationship. i called the front desk before i arrived and asked that they make my room extra romantic add a bottle of wine and do whatever else they could to make it a special night. The staff went above and beyond and did a great job putting together our room. we had a nice bottle of red wine and the view was perfect the top bar made it that much better for us to have a few drinks and get in the mood before going out and enjoying the night for a bit. The shower with the tup was amazing and we had the perfect night!

Minusy: the price was very high and some of the front desk employees were amazing while others were rude and didn't even have the time to answer a few questions about where to eat even though nothing was going on and we were the only two people around.

Plusy: Staff was amazing, rooms were spotless. Beautiful hotel!

Minusy: No issues whatsoever.

Plusy: Staff across the board was excellent, friendly. Housekeeping efficient and early in day. Decor and vibe super.

Minusy: Only suggestions would be more hooks in bath ( one not enough) and while I Loved the big round light between the beds and the light was necessary, it wasn’t possible to read at night as it lit up the whole room and would keep up the other sleepers . Suggest a reading light as well.

Minusy: Limited space, the area felt a bit cramped.

Plusy: location

Minusy: no

Plusy: Gorgeous big rooms and beautifully clean

Minusy: I was staying 2 nights (Saturday and Sunday) and nearly all the restaurants and bars were closed and no room service is available after 8pm on Sunday night. Bolero the roof top bar was also unavailable Saturday night as it was being used for a private function. I chose to stay here for marathon weekend but after running 26 miles I wasn’t impressed to be told where I needed to walk to on Sunday night to get something to eat. For a high priced hotel literally all I got was the room. Unfortunately I would not recommend this hotel to anyone for weekend stays ever!!!

Plusy: Beautiful, well decorated hotel. Great location and great value!

Plusy: The location was great. The staff were very helpful. We loved the free wine and coffee.

Minusy: No

Plusy: Front Desk Staff was nice

Minusy: Did not have a room available with two beds.

Plusy: Breakfast was amazing!

Minusy: Nothing.

Plusy: Croque Madame crepes are to die for. I've stayed here several times now, and the staff always seems genuinely happy to see me. I travel to Chicago pretty often and this is the only place I stay when I'm in town. I absolutely love it.

Plusy: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!

Minusy: No! I absolutely loved everything!

Plusy: Elegance, service from staff.

Plusy: Everything was exceptional. Everything from the room, the staff, location, and ambience.

Plusy: Fabulous place, location, staff, and amenities!

Plusy: I got there at 5 am and they had a great room available for me, no issues! Fantastic staff.

Minusy: Nothing

Plusy: Beautiful property in a fantastic location just off of the Mag Mile. Attentive staff.

Minusy: First night could smell cigarette smoke and a smoke alarm sounding. Called the front desk and they took care of it right away.

Plusy: Beautiful. Comfortable, luxurious.

Minusy: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Minusy: I paid $700 to be told my room wasn’t ready, I should dress up in a locker room , and wait for a text that my room was ready.

Plusy: The Zachary is a world class hotel. The hotel itself is beautiful and comfortable. It is in a GREAT location. Everything is near for our needs and desires. The staff are great. My family hve started to make Hotel Zachary a once a year destination. Love it!

Minusy: I understand that supply and demand dictate the rates. We stayed one evening but we would like to have stayed a couple of nights but with rates of almost $500 a night and parking at $75 a day it puts a big dent in our vacation budget. If I am going to pay those type of rates it will only be at the Zachary. It is tremendous.

Plusy: Extra friendly staff and location to Wrigley Field were the best parts of this hotel

Minusy: Rather pricey, but the view is so fun!

Plusy: Location and the Architecture

Minusy: There was no complementary breakfast it was way too expensive and our view wasn’t very good

Plusy: Beautifully designed hotel in a great location right across the street from Wrigley field. An unbelievable number of dining options packed into a 1 block space. You can’t beat the location and the prices around Christmas.

Minusy: Everything about this hotel seems to be designed to separate Cubs fans from their money. The hotel part of this building really feels like an afterthought. Even though it’s been open less than a year, our junior suite was beat up. The door handle to the bathroom was falling off, the wand for the drapes was on the floor, and the TV worked intermittently. High parking prices in Chicago hotels are normal, but $53/night with no in-out is crazy. Also no refrigerator or coffee maker in the room, I suspect they’re trying to drive you to the bakery on the first floor.

Plusy: Everything!

Minusy: Nothing, it was great on all counts!

Plusy: View for bar/ Restuarant was awesome . The service was slow so don’t go if you’re in a rush. Wish the menu was more extensive; also serve breakfast til at least noon. Missed breakfast time by 3 min!!!

Minusy: A small refrigerator would have been nice to keep cold drinks and leftovers from meals . And later stoppage for breakfast .

Plusy: Location, location, location!

Plusy: It was a very comfortable, relaxing and sheek. Loved the outdoor heat lite terrace overlooking Gallagher Way. Lounge Furniture and Service Excellent. Pool Table, was Great.

Minusy: Room rate off season.

Plusy: Wszystko. Podobało mi się wszystko. kapsuły i prysznice i personel. Awesomeness.

Minusy: że nie mogłem zostać dłużej ... Bardzo podobało mi się wszystko w pokoju.

Minusy: Siłownia jest do bani.

Minusy: Kawiarnia ma pogorszyło

Plusy: Lokalizacja, przyjazny personel

Plusy: Układ, wyposażenie, łóżko

Plusy: Wszystko

Minusy: nic nie

Plusy: location,the negotiated price and staff.

Minusy: chairs in room are too low to the ground, I have bad knees.

Plusy: Design, obsługa, czystość,

Minusy: Nic. Było perfekcyjnie. Hotel do którego będę wracał.

Plusy: The cleanliness, the location, room was so cozy and beautiful, staff was awesome, especially front desk young lady was very professional and kind, Ricky's Diner has great food. Virgin hotel was an unexpected pleasant surprise. I wanted to live there lol

Minusy: Everything was perfect!!!!

Plusy: The bed was amazing

Plusy: Historic building, room design

Minusy: Need electrical outlets with usb ports

Plusy: Very modern, fun vibe in a perfect location

Plusy: The rooms were clean, the service is amazing and the location is excellent

Plusy: Quiet room, beautiful design, friendly staff, really good gym and perfect location.

Plusy: I booked here for 4 nights and was supposed to move to another hotel for the rest of my trip, but by the end of the fourth night I had already cancelled the other hotel and ended up staying for 19 nights! Need I say more? The location, the staff (especially Chris who helped me every time I extended my stay), the room, the coffee machine in the room (well I can't live without coffee first thing in the morning). Everything was just right. The whole vibe of the hotel is a happy one with great music and smiles. The breakfast was delicious, the bar was nice (didn't get to try the rooftop), the gym was superb and the coffee shop downstairs always smelled heavenly. If this hotel makes it to your shortlist (and it should) then do not think twice. This was my second time around and I can't wait to be back. Thank you for making me forget I'm not home!

Minusy: After 19 nights, a late checkout should not be that big of a deal. All I got was an extra 30 minutes.

Plusy: This was hands down our favourite hotel from our whole US trip! Gorgeous funky new hotel in a great location. Rooms were spacious, lots of areas to put your belongings, and the bathroom was fantastic - shower steam room instead of the usual shower/bath scenario most hotels in America seem to have. Staff were also super friendly and happy to help.

Plusy: Location and decor

Plusy: The wings at the commons!

Minusy: Could have been a longer stay

Plusy: Nie bylismy tam długo, ale dostali piękny apartament. Świetne wyposażenie, wystrój, itp. Pracownicy byli bardzo przyjaźni i gościnni. Na pewno świetny wybór!

Plusy: Lokalizacja była dobra.

Minusy: Nudne, średnie stylowo pokoje i udogodnienia w tym przedziale cenowym

Plusy: Porozmawiaj z Bennie kiedy się tam dostaniesz. On Ci się dostać się do centrum.

Plusy: Doskonale centralnej lokalizacji

Plusy: .

Minusy: .

Plusy: Pokój był przestronny i pościel były wspaniała! Podobało mi się w szlafroki i przybory toaletowe. Doskonała lokalizacja i dobrze urządzone.

Minusy: Na Korytarzu był uciążliwy hałas kilka dni.

Plusy: Lokalizacja

Minusy: Tam w pokoju nie było trochę Pen

Plusy: Hotel jest pięknie urządzony i personel był fenomenalny.

Minusy: Nic!

Plusy: Niesamowite miejsce. Lepiej niż w alternatywnych rozwiązań.

Minusy: Nic nie

Plusy: To było wspaniałe. Pokój był piękny, a obsługa bardzo przyjazna.

Minusy: Szkoda, że nie było to radia w pokoju.

Plusy: Very clean hotel and very good location, although next to train tracks.

Minusy: I wish they would have given us an extra hour after check out that we requested.

Plusy: Near CTA

Plusy: Friendly helpful staff. Very comfortable. Definitely consider next time I am in Chicago.

Minusy: Not a huge issue, just didn’t expect to hear the El train so well especially since we were on the back of the hotel. Ordered room service twice and did not receive the drinks I requested. I did not raise the issue to the staff so they were not able correct the issue. I am sure they would have corrected it if they knew.

Plusy: The room was big and the bathroom was nice.

Minusy: Front desk staff very rude. The same employee wouldn't look up at me two different time I approached the front desk. Had to wait past check in time to get into our room.

Plusy: Location is great

Minusy: Pretty old building

Plusy: The location and it was pretty quiet.

Minusy: No

Plusy: When it was finally time for me to leave

Minusy: My car was broken into while it was in the hotel's valet. They fixed my window and said they'd also pay for the additional damages to be fixed. Now the hotel, valet and parking garage are saying they won't cover those costs since they aren't at fault.

Plusy: Great location Amdahl very clean

Plusy: The bar was cool. Had the best Old Fashioned. The bed was very comfortable. Hotel had a cool retro look.

Minusy: The room wasn't stocked with any snacks or beverages and did not have a microwave. Also no OnDemand movies.

Plusy: They upgraded our reservation at no charge to a delux king. It was a beautiful room and welcomed surprise.

Plusy: front desk staff was knowlegable, friendly, and helpful

Minusy: no pool or hot tub

Plusy: location was great

Minusy: the destination fee. i really disliked this and may not stay because of this added fee.

Plusy: Lokalizacja. Personel był miły.

Minusy: Pokoje wymagają trochę uwagi, zwłaszcza w łazience.

Plusy: Personel był pomocny. Wyposażenie były czyste

Minusy: piętrze nie skończyliśmy tydzień. Płytki w łazience nie były w pełni.

Plusy: Lokalizacja i wystrój wnętrz

Minusy: Bar

Plusy: Położenie geograficzne był najlepszy!!

Minusy: Trochę bez dodatkowych opłat.

Plusy: Lokalizacja jest super

Minusy: z pobudki telefonem nigdy nie przyszedł. Byłem pod koniec terminu

Plusy: Doskonała lokalizacja.

Minusy: Ręczniki nie były co najmniej trochę miękkie. Faktycznie były na niebezpieczne strony.

Minusy: Zameldowanie i wymeldowanie śmieszne

Plusy: Kompetentny i szybki personel. Ładne i czyste pokoje, wygodne łóżko. Super lokalizacja! Wkrótce tam wrócimy.

Minusy: Ulice w okolicy są strasznie zakorkowane, ale tego można się spodziewać.. To w końcu Chicago, przy Michigan Ave.

Plusy: Bardzo cichy i czysty pokój. Doskonała lokalizacja względem innych miejsc w mieście.

Minusy: Nic

Plusy: Nasz pokój był super! Mieliśmy pokój narożny z pięknym widokiem. Łóżka są bardzo wygodne. Personel recepcji był niesamowity!

Minusy: Nie mieliśmy ciepłej wody w godzinach porannych pod prysznicem. Również obsługa w restauracji było straszne. Jadłem tam kilka razy i nigdy nie było lepiej.

Plusy: za darmo gitary wynajem samochodów

Plusy: Great decor, great location excellent staff!

Minusy: Temp was a little tough to control

Plusy: Beautiful stay! Can’t wait to come back!! Stay here in Chicago!

Plusy: A really good hotel. The shower was so good that I'm thinking of buying the same shower head for my house.

Minusy: Due to the hard floor the space has a bit of an echo.

Plusy: It’s a beautiful boutique hotel with a friendly, helpful, accommodating staff. Loved the coffee machine and the water bottle to fill the coffee machine. Loved the restaurant. Loved the location which is perfect for exploring the area around the Magnificent Mile. I can’t wait to e back!

Plusy: The location.the room. The bad .great bathroom. I came in very late because my flight was delayed . The next day They let me check out 2 hours later. Very recommended hotel .

Minusy: Every thing was good

Plusy: The room was very clean and roomy.

Minusy: Went for breakfast in the morning at the restaurant, terrible service, waited 15 minutes to get acknowledged, an additional 15 minutes for coffee and then our order was completely wrong. Waiter blamed it on management not being there.

Plusy: Location was amazing! Staff friendly and helpful, able to check-in an hour early without issue.

Minusy: I wish there were more things to eat in the hotel- the restaurant attached was not a cheap breakfast. The hotel could have better security- only locks the side doors at night and anyone can access the elevators.

Plusy: Location. Style of hotel.

Minusy: Them stating that there was a $100.00 hold for incidentals on my card which was debit card. They held 224.74 and it has not been released yet. No charges to the room.

Plusy: Beautiful building perfectly located ! Very nice beds and very clean. The staff were so so nice and helpful, will definitely be back!

Plusy: Perfect location for Chicago tourists! Walking distance to everything. Easy access from airport El. Amazing ore-stay service. For the great price, we did not have high expectations. We’re we surprised! Beautiful old Carbon and Carbide Building, great amenities, very clean—really a great find.

Minusy: We are seasoned travelers, having stayed in very nice places worldwide—St. Jane rates high on the list.

Plusy: The location was amazing, so close to everything. The hotel staff was very friendly and helpful. I highly recommend staying here if you are headed to Chicago.

Minusy: Nothing, it was perfect!

Plusy: Art Deco styling throughout

Plusy: Bardzo gościnni. Personel bardzo otwarci. Ładne miejsce!

Plusy: Fantastyczna lokalizacja, znakomite. Wrócę za chwilę.

Plusy: Ludzie są przyjaźni Restauracja jest bardzo dobra Projekt jest aktualny Łóżka są wygodne

Minusy: Klimatyzacja w pokoju było głośno

Minusy: włosy na umywalce. plamy na toalecie. ochyda za tą cenę.

Plusy: Łóżko i prysznic były niesamowite!

Plusy: Wspaniałe Łazienki

Plusy: Super boy. miał on doskonałe energii i był bardzo przyjemny!

Plusy: Personel, lokalizacji, zakwaterowania, czystość.

Minusy: nic nie

Plusy: Podobała mi się atmosfera, w holu, szczegóły w pokojach. Prysznic był luksusowy, dobrze wyposażone.

Plusy: soothing decor, staff very friendly and helpful. Great location and lots of great food just steps away.

Minusy: Not thrilled that there was no coffee maker in room - yes it was in lobby, but not the same. Lack of towel bars in bathroom problematic.

Plusy: The location was great. Walking distance to just about anything. The hotel staff was very friendly.

Minusy: The beds weren't as comfortable as they should be for a 4.5 star hotel.

Plusy: Attentiveness and Friendliness of staff, Location.

Minusy: No.

Plusy: Staff exceptionally attentive and gracious. Very clean well appointed room, with spectacular view. Beautiful meals in the main dining room. Comfortable welcoming common areas.

Minusy: One patron allowed his very large drooling dog (great dane) to completely take over the nicest furniture in the lobby, on two occasions, and also in the bar, preventing other patrons from sitting and enjoying those areas. There should be a hotel policy to address that. We are dog lovers too, but it was a definite negative to our stay.

Plusy: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .

Plusy: Location, atmosphere, staff.

Minusy: The glass door to the bathroom doesn’t give privacy. The lamp above the middle bed console was a hazard! Two people banged their heads on the lampshade.

Plusy: Beautiful hotel, exceptionally friendly and helpful staff. Also in a great location that is accessible and surrounded by great restaurants. I will definitely be back!

Minusy: The sheets are nice, but the material bothered my skin. So I had to request different sheets. Which they quickly changed for me.

Plusy: great design. Comfortable, good size room. Decent TV service. Nice bathroom.

Minusy: Rain Showers are generally limiting and unpleasant. Showers are a bit open and cold. Nice showers just not my favorite design.

Plusy: Really good position in a very good area. Comfortable hotel , staff very pleasant, restaurant spot on . Corner room has loads of space and good views.

Plusy: We loved the hotel but were dissapointed to find out that there was no shuttle service offered to pick up from airport.

Minusy: As mentioned above. Would have been a nice service to enjoy after a long day of travelling and would have made the experience at the Thompson that much more pleasurable.

Plusy: the staff was wonderful. loved everything about it.

Minusy: no