Chicago Hotele

Plusy: Beautiful room. Inpecable service

Plusy: EVERYTHING, THE SERVICE WAS THE BEST AND THE BATHROOMS LARGE AND BEAUTIFULLY DONE. NICE TOUCHES EVERYWHERE!

Minusy: NOTHING

Plusy: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

Minusy: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Plusy: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better

Plusy: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.

Minusy: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Plusy: Klub był znakomity. Personel były niesamowite. Jedzenie było wspaniałe.

Plusy: Lokalizacja jest doskonała. Personel jest dobre.

Plusy: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.

Minusy: The additional room service charge

Plusy: Everything/Room/Location/Staff/Food/cocktails

Minusy: Nothing

Plusy: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Minusy: We loved everything about it.

Plusy: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.

Minusy: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.

Plusy: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.

Minusy: I had called to confirm our check in was at 3pm, and I received an email stating that our check in was at 3pm. However, our room was not available until after 4pm. We had missed our dinner reservations because of this. And being that we paid alot to stay at this hotel, they did not offer any compensation for their error.

Plusy: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.

Minusy: It is very expensive. I was amazed at how expensive the overnight parking would have been ($ 71), and chose to park for 1/3 of that in a garage next door.

Plusy: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom

Plusy: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Plusy: Bardzo gościnni. Personel bardzo otwarci. Ładne miejsce!

Plusy: Fantastyczna lokalizacja, znakomite. Wrócę za chwilę.

Plusy: Ludzie są przyjaźni Restauracja jest bardzo dobra Projekt jest aktualny Łóżka są wygodne

Minusy: Klimatyzacja w pokoju było głośno

Minusy: włosy na umywalce. plamy na toalecie. ochyda za tą cenę.

Plusy: Łóżko i prysznic były niesamowite!

Plusy: Wspaniałe Łazienki

Plusy: Super boy. miał on doskonałe energii i był bardzo przyjemny!

Plusy: Personel, lokalizacji, zakwaterowania, czystość.

Minusy: nic nie

Plusy: Podobała mi się atmosfera, w holu, szczegóły w pokojach. Prysznic był luksusowy, dobrze wyposażone.

Plusy: We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!

Plusy: Nice Interior Design. The staff was very pleasant and helpful. This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city.

Minusy: Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.

Plusy: We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson.

Minusy: nothing!

Plusy: The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back.

Minusy: Nothing!

Plusy: Room was well appointed and gorgeous - well laid out with an L shaped seating area , great bed, lighting and tech charging ports . Lovely staff .

Plusy: comfy bed, great location, nice lobby.

Minusy: Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?

Plusy: The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful.

Minusy: One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.

Plusy: We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.

Plusy: Bardzo czyste

Minusy: Nie ma duże lustro w pokoju

Plusy: I have stayed in many upper end hotels in Chicago and this property has a great location, great staff, rooms are fabulous and an overall great stay. I would definitely recommend this hotel and will stay again.

Plusy: The beds were comfortable, shower had good water pressure, and staff were very helpful. I arrived early on the day of check in and asked if they had early check in. They said they had been sold out the night before so it might be tough, but they would see what they could do. 15m later the room was ready! I was extremely grateful for this, as I was exhausted from travel and wasn't feeling great. This allowed me to rest and show up to my conference feeling like myself.

Minusy: No issues.

Plusy: The Loews was an overall excellent experience. From arrival to departure the service was spot on. The hotel was not only very clean but excellently staffed. Everyone who worked for the hotel was more than willing to assist you in any matter you may need and were very polite. The front desk employees were extremely helpful with everything from advice on night life to helping make sure all my bases were covered on a very special between my lady and I. (thank you very much Noah for going above and beyond... We both thank you for helping us have a great night). It was very apparent that the employees took pride in their jobs and strived to accommodate all guest the best they could. The hotel had a great energy and was a very positive atmosphere. The hotel flowed extremely well and was decorated beautifully. The rooms were spacious and felt very secure. The hotel was in a very low key part of the city, it was surrounded by places you would want to go in Chicago (ie. Restaurants, bars, navy pier, magnificent mile etc..) overall excellent experience and we will be back.

Minusy: None, accommodations were excellent.

Plusy: Great gym and lap pool. Love the common areas, like the lobby bar. Appreciated having a Starbucks IN the hotel.

Minusy: Self park garage was far.

Plusy: Staff was very friendly and helpful. The whole Hotel (Lobby, floor, Rooms, ...) is furnished very tastefully. Great Swimmingpool. The Location of the loews Hotel is absolutely perfect! Close to the River and lakefront Trail. Good starting Point, so you can explore North and South of the City. Lots of Restaurants and supermarket across the street. We definitely recommend the loews Chicago hotel!

Minusy: Nothing - everything was Great!

Plusy: The hotel is brand new and it shows. It's beautifully furnished, comfortable, and very trendy. The location is perfect, right in the middle of everything with extraordinary views.

Minusy: There was a strange smell in the room whenever we left for a while. The staff was friendly but also inexperienced, as they tended to hover and be a little over-bearing. In addition, the front desk staff provided us with false information and accidentally billed us close to $300 that has yet to be taken off my credit card bill.

Plusy: Service And attention to detail was excellent

Minusy: That they didn't have a Jacuzzi In the hotel

Plusy: +The staff was friendly, welcoming, and very accommodating for pets and special needs to make our experience more enjoyable. . +In the heart of chicago. +The room was spacious and well decorated. +Staff would try to find you a taxi or help with finding the best Chicago pizza.

Minusy: -Clean up staff did not come everyday to change the towels and bed sheets. This was sad and frustrating for a luxury hotel -The parking situation for self parking is expensive for multiple days unlike other hotels next to it. Hopefully they can come up with a discounted rate for extended parking with Loews for next time. -The tv stopped working for a few hours one evening during our stay.

Plusy: Beautiful. Comfortable, luxurious.

Minusy: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Plusy: Dobra lokalizacja i restauracja na wolnym powietrzu

Minusy: Jeden z pracowników recepcji nie był przyjazny.

Plusy: Wspaniała restauracja i obsługa!

Plusy: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .

Plusy: Very good welcome and staff performance

Minusy: An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.

Plusy: Hotel has great location, very nice accomodations.

Minusy: There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.

Plusy: The food options were excellent.

Minusy: We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.

Plusy: Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.

Plusy: Wszystko. Podobało mi się wszystko. kapsuły i prysznice i personel. Awesomeness.

Minusy: że nie mogłem zostać dłużej ... Bardzo podobało mi się wszystko w pokoju.

Minusy: Siłownia jest do bani.

Minusy: Kawiarnia ma pogorszyło

Plusy: Lokalizacja, przyjazny personel

Plusy: Układ, wyposażenie, łóżko

Plusy: Wszystko

Minusy: nic nie

Plusy: Loved that the room was half vanity and bathroom. When people travel they're always getting ready for something. Make sense you give them ample place to do it.

Minusy: We had to wait 90 mins to be checked into our room. We also had to ask twice to have our room made up even though we had the service light on.

Plusy: happy hour from 7-8, free drinks for hotel guests

Plusy: Brilliant, well thought out design elements made our chamber a pleasure to stay in. Separated dressing room/washroom allowed myself to get ready in the morning while my fiancé grabbed a few extra minutes of sleep in peace. Additionally the staff was very helpful, informative at check-in, and incredibly friendly. Also the Hosted Social Hour is an absolute must do!

Minusy: There wasn't anything major to complain about here. My fiancé felt the complimentary toiletries could have been more femanine scented (or at least a tad more gender neutral) and our server at the dinner in the lobby was slow and forgot a third of our order (to her credit however, she recovered well when the mistake was pointed out).

Plusy: GREAT design, beautiful art, comfortable, clean, easy and has a personality. Also, mini bar is reasonably priced, which really says a lot. Also, the process to get in and get out was so simple and efficient, I'll be staying there the next time I head back to Chicago.

Plusy: The staff was friendly, the rooms were clean and in impeccable shape. The space provided was great (chamber suit). There were plenty of outlets..thoughtful situated. Very convenient to have the shower in a separate room from the toilet. The controls for the room temperature were within our command. Free cocktails every night from 7-8, amazing! And the location of the hotel was right near a bunch if restaurants, the Chicago institute of art and the Grant Park.

Minusy: That' the windows could not be opened, so the room could not be ventilated and freshen the air.

Plusy: Staff is wonderful.

Minusy: Room service was inconsistent. Ordered same sandwich twice, received completely different sandwich and sides.

Plusy: My boyfriend and I decided to have a fancy night out and found a great deal for Virgin Hotels Chicago. It was for only one night but we wished it could have been a week! Everything was amazing. Check-in and check-out service was fast, easy, and staff were all so friendly and accommodating. Our room was gorgeous, most amazing bed we've ever slept on! Overall, Virgin Hotels had an amazing vibe to it, very hip and fancy. Absolutely recommend!!!

Minusy: That we didn't get to stay longer!

Plusy: Bardzo miły personel i doskonała lokalizacja

Minusy: To był doskonały

Plusy: profesjonalna obsługa, bardzo pomocny i przyjazny

Plusy: Prawie wszystko .... bardzo boutique ... świetna obsługa .... pokój konserwacji pięć gwiazdek ... doskonała lokalizacja

Minusy: Nie ma żadnych skarg

Plusy: Large Rooms, Great beds

Minusy: The restaurant was small with limited options but it appears they are renovating.

Plusy: Zero natural light , facing a wall .. I was told all rooms that are not suites are like this and face a wall . Long is beautiful but rooms are just mediocre

Minusy: Very dark rooms. No desks . Bad value . For the same price you can stay at much nicer hotels

Plusy: I liked almost everything about the hotel. The room was great, the day staff was great, the location is better than several in the area we stayed at in the past. Room amenities were also very good.

Minusy: The female employee who checked us out in the morning acted liked she was bothered by having to leave the rear office to deal with us. She was sullen and sighed and didn't even look up as I talked to her. She is NOT a good employee to have at this wonderful hotel.

Plusy: Personal service. They actually get to know your name. You sort of feel a bit like family. They care about your stay. Were willing to go the extra bit to make our time there great. Thanks for a fabulous trip!

Plusy: This was our second stay at the Talbott. It has a great location, the rooms are large, and the staff is welcoming and efficient. We particularly like the cozy parlor areas with fireplaces.

Minusy: There was nothing we did not like.

Plusy: Unexpected personal communication, services, everything top end. Technology and use of it to make the most of your stay. Very accommodating for our Shitzu. Great location.

Minusy: Room Service was as expected for similar hotels. Pricey, Ave quality, the usual limited items. Wouldn't take much to provide better then expected.

Plusy: From check in everyone was very nice. We were going for a short trip to another city in the US and were going to stay again at Talbott before heading home. We didn't want to carry one bag & a set of golf clubs so asked if we could leave it behind. Talbott was very understanding and stored it till return. All hotels do it but the attitude of the staff at Talbott made the difference. ..

Plusy: This hotel is from a different time and place in America. Everyone was so friendly the room was big and incredibly quiet. The doors are sick the walls are thick the beds are unbelievably comfortable. It's not exactly cheap with $58 per night for valet car parking. I stayed there on business and it was a joy to get a good nights sleep and have the best coffee I've ever had from room service.

Plusy: We loved the location and the staff

Minusy: Never received maid service without calling for the three days we stayed there. Disappointed I had to pay $4 for coffee in the morning. Should have a coffee bar out early in the lobby. Would be nice to have a fitness room in the hotel.

Plusy: I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.

Plusy: The staff was amazing!

Minusy: The dated feel of the room definitely did not live up the the 5-star rating.

Plusy: Staff was very welcoming and accommodating.

Plusy: I liked how unique the bathtub has open doors to look out the window.

Plusy: The staff was incredible, friendly and went above and beyond to make our stay and celebration memorable. Loved the window seat in the room w an amazing view.

Minusy: No.

Plusy: The hotel was beautiful, our issue is with the hotel billing policies. Our final bill overcharged for parking and in room beverages. The worst part was they convinced us to upgrade our room and intentionally misrepresented the cost.

Minusy: The employees were not honest in attempting to maximize the hotels profits

Minusy: Bed was hard

Plusy: well I dont know where to start I do like writing at all but from confirming my reservation hotel employee, she gave the most outstanding service ever I upgraded my room my room was magnificent OMG I cant wait to return

Minusy: yes that i did not stay another night

Plusy: Staff is very friendly and helpful.

Plusy: Best location and best service!

Plusy: Location. Swimming pool.

Minusy: Not really

Plusy: Soaker tub for two with doors that open to room and breathtaking views of Michigan Ave and Lake. Our favorite hotel in Chicago. It won't disappoint!

Plusy: Build out ambiance room quality

Minusy: Service lags, if I’m spending $---- or $---- I want service pronto. These industries are highly competitive. Shouldn’t have to deal with faulty google chrome (even if the tech was nice), it was not heating up, waited 1 hr for Wine

Plusy: Lokalizacja i przyjazny personel

Minusy: Bar, lokalizacja i personel

Plusy: Lokalizacja i życie nocne

Plusy: Wyjątkowa obsługa klienta szkolenia, wspaniałe pokoje, super lokalizacja

Minusy: Pracownicy byli też niesamowicie nieprzydatni więcej niż raz

Plusy: Wszystko było idealne. Niesamowite widoki na rzekę. otwarty tylko na miesiąc.

Plusy: My go-to hotel for “stay-cations” in the city.

Plusy: Rooftop bar and restaurant were excellent with must-see views. Spacious room with a great shower, nespresso machine, and a very comfortable bed.

Minusy: Room faced Michigan Ave and was very noisy (sirens, etc.) A white noise machine would have been helpful.

Minusy: Room was small and oddly shaped. Could not get wait staff to take our order in the restaurant which was fine since menu didn't look appetizing anyway.

Plusy: Loved the customer service from front desk to rooftop bar staff. I keep going back to hotel even though I live in the city.

Plusy: Attention to detail was spectacular, gave over and beyond service

Plusy: The fact that I was offered a room upgrade for approximately $100 in totally (all 3 nights combine) and great views.

Minusy: The fact that this upgrade was right against an elevator on the 11th floor (1101). Throughout the stay, you could hear the elevator go up and down, the guest talking loud coming out and going into their hallways. But importantly for a Photographer, that giant TRUMP sign taking away from my cityscape photos. My suggestion would be to place any upgrades away from the main hall where the elevator is and to ask the guest questions such as, “Is this your anniversary or honeymoon “.

Plusy: Love, love, love this hotel. Fantastic location. Professional and very friendly staff. Clean, modern rooms. Absolutely love it.

Minusy: Probably being a little picky here, but I couldn’t get the Netflix to work on my TV in the room. Totally reaching here....this place is great.

Plusy: The rooms were fantastic, the location was perfect, and the roof top lounge provides the best views of the city.

Plusy: Modern, relatively new, comfortable room except for shower head. Nice staff but had to wait on my room way past the 4p check-in time. Staff gave me water and premium internet because I had to wait so long for room.

Minusy: I have the Hilton app and credit card. I was allowed to pick my room, so I did on the app. I did not get the room I selected. I arrived early. Was told my room was not ready. By 4 p (check-in time) it was not ready; not ready by 4:45p (yet I saw several checking in at 4p). I had to leave for dinner and opera (couldn't change into the intended clothes because of the room not ready). Shower head doesn't allow for focused stream; took a while to rinse thick hair.

Plusy: Clean, great location, friendly and professional staff. Love coming here to take a break. I can often find a pretty decent rate considering the location.

Plusy: Atmosfera zabawy, ciekawe elementy wystroju i wspaniała architektura. Bardzo podobał mi się jadalnia Cindy i Cherry .

Minusy: jak labirynt korytarzy. Brak servisu podczas wieczoru (czyste ręczniki, ścielenie łóżka).

Plusy: Bardzo wygodne łóżka. Lokalizacja była idealna.

Minusy: Oświetlenie w łazience nie jest dobre. Wysokość wanny może być problem dla dzieci i dorosłych.

Plusy: Service is some of the best in the industry. Placing hotels like W, and other botuques, even larger Four Season and that ilk, into the realm of service as imperious paridy. Returning in April with colleagues and clients from around the world for business meetings, fun, and knowledge that great service and an outstanding stay awaits.

Plusy: Very unique hotel with cool public spaces and furnishings. Friendly, helpful staff. across the street from the cloud sculpture at millennium park. Highly recommend!

Plusy: Public spaces, vibe, decor, the radio in room.

Minusy: The inability to do a normal load of laundry -- either by myself or by the pound -- they only offered laundry with rates like $5 per pair of underwear was a major hassle/shockingly overpriced. Rooms are pretty small and most face an old factory-type building, but that's no big deal.

Plusy: This hotel has a really nice "members only" feel to it like a stodgy old man city club with out the stodginess. it is beautifully decorated and the rooms were not your usual doer and feel. There are so many different venues to choose from that we could have never led the hotel. The drinks and food are a bit pricey, but it fits.

Minusy: The only thing I would change about the room is that we wished there was an in room coffee maker. With all of the other stuff they put in the room to charge you for, a coffee make would have been nice. Also, we had to order ice from guest services as there are no ice machines on the floor.

Plusy: Loved the location the staff and the bed

Minusy: Hated not having a tub , shower only . The room view was a metal structure and a concrete wall . The room was very small.

Plusy: Great location, and beautiful view from the rooftop bar. Renovations in the building are really wonderful, and we enjoyed having coffee in the morning in the lobby area.

Minusy: Unfortunately, the hotel can't decide if it's catering to its guests, or the long line of people waiting to get up to the rooftop. Elevators were extremely slow, and we were told not to take the stairs, even though there was no sign saying staff only. Additionally, the design of the room trumps function. I wish there was a place to hang my towels. And it was dark--I had to move my suitcase underneath the light to find my clothes. And yes, the shower leaked everywhere and was a little cold. But it all looked nice.

Plusy: Nie bylismy tam długo, ale dostali piękny apartament. Świetne wyposażenie, wystrój, itp. Pracownicy byli bardzo przyjaźni i gościnni. Na pewno świetny wybór!

Plusy: Lokalizacja była dobra.

Minusy: Nudne, średnie stylowo pokoje i udogodnienia w tym przedziale cenowym

Plusy: Porozmawiaj z Bennie kiedy się tam dostaniesz. On Ci się dostać się do centrum.

Plusy: Doskonale centralnej lokalizacji

Plusy: .

Minusy: .

Plusy: Pokój był przestronny i pościel były wspaniała! Podobało mi się w szlafroki i przybory toaletowe. Doskonała lokalizacja i dobrze urządzone.

Minusy: Na Korytarzu był uciążliwy hałas kilka dni.

Plusy: Lokalizacja

Minusy: Tam w pokoju nie było trochę Pen

Plusy: Hotel jest pięknie urządzony i personel był fenomenalny.

Minusy: Nic!

Plusy: Niesamowite miejsce. Lepiej niż w alternatywnych rozwiązań.

Minusy: Nic nie

Plusy: To było wspaniałe. Pokój był piękny, a obsługa bardzo przyjazna.

Minusy: Szkoda, że nie było to radia w pokoju.

Plusy: We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed.

Minusy: The view of the room was awful. We looked at a very dirty alleyway with a view of a brick wall. Also our truck was damaged by the valet service. They assured us they would make it right, so that's why I still gave them 4 stars.

Plusy: Everyone was just so helpful - whether it was advice on the train system, to off the beaten path restaurants or activities, all of the staff went out of their way to help us enjoy our trip to Chicago. The room was very quiet - we seldom heard any noise outside of our door. There was a bit of construction outside the hotel, but even that added to the peace we felt at the facility.

Plusy: Clean comfortable room, nice staff. Great location

Minusy: While the bar/lounge was nice, the lack of Gym and pool were something I missed.

Plusy: We arrived at 11:30 a.m. and were pleased that not only was a room available early, but that it far exceeded our expectations in terms of size, amenities and overall decor/layout. The staff was exceptionally helpful and friendly with every interaction - the valet even retrieved something from our car for us and brought it to our room to save us from venturing oitbwih our 16-month old. Pack-n-plays are available - we had brought our own but will remember this in the future! The location was perfect to walk to the ballet, saving us from attempting to travel with a 25-pound car seat!

Minusy: There aren’t many family options nearby, save for quick lunch and dinner spots (ie scorned Bakery). That worked well for us and what we wanted, but may not for others who are looking for more.

Plusy: Loved the atmosphere, very pretty, very nice hotel. Had a wonderful stay and would definitely recommend it.

Plusy: Rooms are comfortable and well maintained Convenient location across from the Goddess and the Baker and of course a short distance from the Bean (Millenium park) Very friendly helpful staff

Plusy: Our favorite part was the location. The hotel was near absolutely everything we wanted to see, so we could walk everywhere. Staff was very helpful. Bathroom was amazing

Plusy: Location, location, location Two blocks from Chicago 'bean' - cloud gate and parks. Front of hotel with construction for 'E' was not pretty -- but we never heard any noise in our room.

Plusy: Overall, a great hotel! Staff couldn't have been more friendly, helpful and accommodating! The location of the hotel is exceptional - conveniently located for all downtown activities and transportation needs. The restaurant and bar were very good. Clean and comfortable rooms.

Minusy: Our only "want" would have been a microwave and a better physical layout of the room to include more chairs and a table.

Plusy: I am a train enthusiast. So I like the location, particularly the rooms facing Wabash Ave, that many others dislike because of the L.

Minusy: I would like to see more varied equipment in the exercise room, and perhaps more variety in the menu

Plusy: Piękne, fantastyczne usług świadczonych przez wszystkich; czyste

Minusy: Materace były twarde

Minusy: W budowie

Plusy: Desk staff quite friendly and helpful. Everything classy and elegant. Umbrella iin closet was a nice tough.

Minusy: Didn't patronize the Atrwood? Restaurant although attractive ambience, Prices were prohibitive. Cup of cofffee: #$4.00, Eggs bENEDICT: $15.00 Fugget about it.

Plusy: Was cozy enough to give me every reason not to leave my hotel room!

Minusy: None!

Plusy: We like the intimacy of the hotel. The staff made us feel welcome. The location is walking distance from theaters, shopping, lake front.

Minusy: Parking is very expensive: tip - 3 blocks west of the hotel is public parking lot and we paid $15 for the whole weekend.

Plusy: Loved all the old architectural features. The rooms were small but the architecture, view, location and excellent air conditioning made up for the size. My suggestion is to add a quiet seating area near the stairs and elevators on each floor so that guests that awaken early can read and have coffee while a child or partner sleeps. Joan

Plusy: The hotel was perfect and beautiful. The style blended well with our modern tastes but need for historic romance. The beds... were... AMAZING. All the linens as well.

Plusy: Staff was very friendly and very helpful. Rooms were clean and very nice.

Minusy: Only complaint was elevator on Sunday morning. Most people are trying to leave and the maid staff had most cars filled with there carts. Maybe staging a cart on every floor would help that congestion. Otherwise it was a great place to stay.

Plusy: Everything about this stay was top notch. Every single encounter with an employee was pleasant, polite and helpful. Rooms, common areas and restaurant were comfortable and spotless. We could not have asked for a better location - central to everything.

Plusy: Staff, each & every one from doormen, janitors to manager. Special shout out to Mark in maintenance and Darnell at front desk. We borrowed their bikes and had an excellent ride around the lake. View was awesome down State street. We arrived a early on Thursday morning and allowed to go right up to an available room. Room was small but meticulous in detail. Location could not be better!!! A minute's walk to blue line, red line and busses. All the shopping you can want steps from hotel. Millennium park and the Bean was 3-4 blocks away.

Minusy: There was nothing to complain about.

Plusy: Warm, accommodating staff. Great location. Quaint, historic building.

Minusy: The hotel was more than adequate for our needs, but guests should not expect huge rooms.

Plusy: Świetna obsługa i doskonała lokalizacja.

Plusy: Czysty hotel, świetna lokalizacja, personel był bardzo przychylny

Minusy: Szczerze mówiąc, nic nie przychodzi na myśl.

Plusy: psom!

Plusy: Wieczorny koktajl godziny Nie jest zbyt duży

Minusy: one of the two hotel elevators was not working... we were on the 11th floor.. it took nearly 30 minutes each time to get an elevator..the AC was not working . The room was nice and comfortable.. however the AC and the elevator really created a bit of stress for us... the cost for the weekend visit 2 nights was not acceptable given the conditions.. When I asked the front desk clerk to adjust our bill she went on about how they were working on getting the elevator repair but it was difficult on the weekend.. still no satisfaction on my end. SORELY DISAPPOINTED. Margo DOlan dolanmargo@gmail.com

Plusy: The location can't be beat, and the room was spacious and comfortable. The staff were incredible helpful and welcoming.

Minusy: The room was advertised as having a special bathtub, a key reason we booked this room. However, the bath wasn't anything special. It was just a typical hotel short tub, not the large tub we were hoping for. I would have paid a premium for a nice tub, but there are no such things at the Monaco, so we were stuck.

Plusy: The hotel's location was ideal and the staff was courteous, friendly, and helpful especially in providing local recommendations.

Minusy: We requested and were told we would be receiving a feather-free room but the room we were checked into had feather pillows and a down comforter.

Plusy: Great location near the CTA, riverwalk, theaters, shopping. Dog friendly! We have a Lab/Great Dane mix that we took along on a weekend. There is an off leash dog park 2 blocks away.

Minusy: The parking is expensive if you use the hotel valet. You can save about half if you book a spot at a nearby garage through spothero or another site.

Plusy: The room was amazing and the location couldn't have been any better. Everyone was incredibly friendly and helpful. The complementary hot chocolate and wine were also amazing.

Minusy: The only problem I had with the stay is that the hotel parking lot charges $58 a night.

Plusy: The staff was incredibly welcoming and friendly. We had a great stay and felt well taken care of. Rooms are well appointed, will definitely stay here again in the future!

Minusy: We had no issues.

Plusy: Great, attentive staff. Terrific location by the river. Comfortable bed. Lobby Door staff was extremely friendly, helpful and welcoming.

Minusy: Expensive for what you get. Room a/c is on energy saving computer load management, so it can take ten minutes to respond. River view 7th floor deluxe king Room had one uncomfortable arm chair, and a tiny sliver of a window that allowed one to see the bridge over the river, but, no water or boats. Exercise room was a joke, just A universal and dumbells. Free morning coffee a plus, but offset with tiny cups and mediocre coffee blend. Free evening wine was nice, but unlike far less expensive embassy suites, no snacks offered.

Plusy: Easy reservations, numerous email reminders, e-checkin with room preference, quick check in and valet service, nice roomy quiet room.

Minusy: Parking added 30% to the cost of room. The cost of parking in Chicago is a major negative to doing business in the city. The restaurant attached to the hotel ran out of black tea. The waiter indicated it happens frequently. The hotel lobby had no black tea. How can you run out of black tea?

Plusy: Świetny czysty pokój i przyjazny personel

Minusy: Podobało mi się to wszystko

Plusy: Pokoje są bardzo wygodne i czyste. Uprzejmy i przyjazny personel. Lokalizacja jest doskonała na zakupy. Ja na pewno powrócę tu znowu.

Plusy: Lokalizacja w odległości spaceru od wszystkiego. Hotel był bardzo wygodny.

Plusy: Great location off Michigan Ave. But a very quiet street overall for such a great location.

Minusy: Rooms are a little dark.

Plusy: Close to shops at magnificent mile

Minusy: Pool was small and not kid friendly. A 16oz pop was $4 plus tax at hotel store

Minusy: The hotel was nice overall but a few experiences totally ruined our trip. First off, it's the middle of the summer and the air conditioning in our room wasn't working. So we had to sleep in an 80 degree room. Next we found a massive blood stain on the comforter that someone tried to wash but it never came out. Absolutely disgusting! There was also mild in the shower which again goes to show the rooms are NOT clean. There was also very little lighting in the room and most did not even work. For over $300 a night do yourself a favor and go elsewhere.

Plusy: Location, value, amenities, staff, rooms, property were all excellent.

Minusy: Had some unusually noisy middle-of-the-night mechanical noises. Staff compensated us with points willingly and graciously more than making up for it.

Plusy: We enjoyed the pool, hot tub and workout room. The beds and linens were so comfy. Staff was very helpful.

Plusy: Free gym, pool and jacuzzi use. Three free cups of coffee and tea. Great staff. King size bed was awesome and the room was really nice

Minusy: No free WiFi in room, just lounge area. Pool and jacuzzi were closed, which was a real disappointment since it was one of the major reasons why I chose the hotel. My view wasn't great but I understand it's kind of a thing that's out of my control.

Plusy: The rooms were very clean, as was the gym. The location is within a short walk of most anything you'd might like to experience on a short trip to Chicago and yet the hotel is on a side street that keeps the nights stay quiet.

Minusy: Here's the thing: The Hyatt hotel is immaculately clean, provides comfortable bedding, has a large, clean Gym, and is near most of the things that I would want to do in a short period of time in Chicago... So why two? Because these are the things that any hotel should have. Saying these things are a perk of the Hyatt is like saying or Raven has the perk of being especially black- it's a raven, of course it's feathers are black- The problem here is that the photography and the advertising of the hotel makes it appear to be something that it is not: it is not a stunning luxury property. It does not have an incredibly intuitive and beyond accommodating staff, and it is not a property that includes the kind of accommodations that I'd expected when I had originally booked my stay. More on par with a comfort inn, or Marriott courtyard, then a main-name property such as JW Marriott, Hilton, or Westin, this "Hyatt" seemed bare-bones and disorganized. Two rather slow elevator trips separate you from any convenience of entrance and exit- The room was not ready when I arrived and the option suggested to me in compensation was a larger suite that featured less beds then I requested and came at an additional cost, as that was my fault my room was not ready, and as if if I would prefer to pay more for something that offered less than what I had asked for. At any class hotel, I wouldn't have been upgraded, and I would have been upgraded at cost to the property. The bathrooms, while clean, were adorned with showerheads that looked like they had been purchased in a 1986 apartment building resale auction and worked about as well as an exposed drain pipe I once showered beneath in Thailand. Parking is a full $24 per day more expensive than the majority of the garages around the area, which for the life of me I can't understand why, and the valets took nearly 15 minutes more than they had suggested to retrieve my car when requested, and did so in such a manner that the majority of things I keep in my trunk had shifted- and believe me for someone who drives as aggressively as I do without cause for such an occurrence- this can only lead me to believe that the valets thought perhaps they were in a stock car race. overall, it's not so much that I dislike to my stay at the Hyatt- it's that being in Chicago native company, and a highly rated hotel, with a main branch name, I genuinely expected to be walking into a situation that was just one star more professional than what I received- and the Accumulation of one experience after the other constantly coming in just slightly less than what it should have been found me leaving the hotel with a fairly negative taste in my mouth, not for the stay that I received, but for the complete and underwhelming lack of what I had expected. My suggestion- if you were going to stay 20 minutes outside the city at some discount hotel, this place is better. But if you want the downtown Chicago experience, don't even look in this direction

Plusy: Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda. Loved the green drink with Apple, spinach and ginger. It was really good.

Plusy: Świetne miejsce. Dogodnie położony. Zadowoleni z tego obiektu.

Minusy: Pokoje małe

Plusy: W francuski klimat.

Minusy: Trochę drogie.

Plusy: Piękny hotel

Minusy: Łóżko było za miękkie

Plusy: Pokój był ładnie urządzony i bardzo funkcjonalny

Plusy: Wystrój był piękny

Minusy: Śniadanie było zbyt drogie i nie tak dobre.

Plusy: Decoration and restaurant

Plusy: Loved the style, convenience and exceptional service.

Plusy: Bed was super comfy. Views were amazing. Overall feel was very modern.

Minusy: Temperature control was a bit dicey; had to get up in the middle of the night because no matter what we set the thermostat to, it went absolutely boiling once we were asleep. Hair dryer didn't work (so I'm told).

Plusy: The rooms were nice, but our room had not been properly cleaned. There was an empty wine bottle in the trash, a stain on the carpet, and dirt on the bedspread. The location is great for exploring the city. A block from Michigan Ave, the beach, and Rush street.

Minusy: The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.

Plusy: High-end; great location, staff and food. A classy choice.

Plusy: Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....

Plusy: Large rooms and bathrooms. Plenty of fast elevators. Great location for the north end of the Magnificent Mile.

Minusy: More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.

Plusy: Clean, great location, spacious room, free WiFi, nice restaurant and bar, helpful doormen, robes and slippers and separate tub and shower. Lanvin toiletries too. Appreciated that housekeeping checked in with us and brought extra towels/robe for our son.

Plusy: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.

Plusy: Great location, great value for the price.

Minusy: Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.

Plusy: The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!

Minusy: That we eventually had to leave. Everything was wonderful!

Minusy: Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.

Plusy: Całe doświadczenie było znakomite

Minusy: Podobało mi się wszystko

Plusy: Miejsce było fantastyczne.

Minusy: Nie można kontrolować temperatury w pokoju. zbyt ciepło niezależnie od chłodniejszych temperatur na zewnątrz.

Plusy: Hotel był w doskonałej lokalizacji.

Plusy: Super cena Przyjazny personel Czysty pokój Fajny prysznic/łazienka Wygodne łóżko 12:00 sprawdź Lokalizacja!

Minusy: Kiepski widok Pokój był trochę mały

Plusy: Wspaniały personel, piękny hotel.

Minusy: Śniadanie w formie bufetu było zimno.

Plusy: Łóżko

Minusy: N/A

Plusy: usłużny, miły personel. Piękny pobyt!

Minusy: nada

Plusy: Blisko do sklepów i restauracji

Plusy: Bardzo urokliwe miejsce. Personel był bardzo pomocny i przyjazny. Doskonała lokalizacja!

Minusy: Klimatyzacja była uszkodzona Słaba reakcja na skargę o powietrze Opłata za wifi Parking kosztował 65 dolarów za noc

Plusy: Bardzo dogodna lokalizacja. Czyste pokoje. Bardzo nowoczesne łazienki.

Plusy: W hotelu było bardzo czysto. Personel był bardzo profesjonalny. Muzyka na żywo i rozrywki były bardzo miłe.

Minusy: Cena za parking. Parking po drugiej stronie ulicy od hotelu była również drogi

Plusy: The location is amazing, the staff was so kind and the room was clean, comfortable

Minusy: The wc is so high for a regular size person

Plusy: Decent room for the money, nice bathroom, good location if you are in town to do some major shopping

Minusy: No restaurant open in the evening, outdated lobby, no room service, could hear neighbors through the walls

Plusy: Cool historical building. Great location

Minusy: Parking is $67 at the hotel

Plusy: Location... and that's all.

Minusy: EXTREMELY OVERPRICED for a dated hotel w/ small rooms. $67/day parking for guests is opportunistic

Plusy: What a great place to stay. We came into town for a Blackhawks game. This hotel is perfectly located. The price, room, staff, bar and food where all absolutely amazing. We will b back!!!

Plusy: The location.

Minusy: The bathroom was very small for a luxury hotel. The shower facets were hard to figure our. My wife did not like over head shower head. The room computer did not work and services could not fix it.

Plusy: Reserved two queen beds. They had me in a king. The guy was rude and never even apologized. Unbelievable service for a hotel like this.

Plusy: We were able to book at this hotel during a very busy time.

Minusy: We were told we would get a text when our room was ready. We never got it. We tried calling the front desk over several hours and the calls were going to a fax machine. We used the number listed on the website an on the itinerary. We even had friends try to call. We ended up leaving a WORLD SERIES game early, because we were worried they would give our room away.

Plusy: It was very comfortable and near museums and points of I interest.

Minusy: One of our breakfast's wasn't good. Shower needs anti slip help. Elevator slow

Plusy: niezbędnik wliczone w cenę.

Minusy: Nie ma żadnego serwisu. Czekaliśmy długo na windy.

Plusy: Czysty, z ładnymi prysznic.

Minusy: Mały, nie ma lodówki, kuchenka mikrofalowa, ekspres do kawy, cokolwiek. Spodziewaj się, że zapłacisz za wszystko.

Plusy: Taki świetny personel! Bardzo pomocny i przewidzieli potrzeby. Wspaniałe doświadczenie!

Plusy: Dogodna lokalizacja

Minusy: Umieszczono nas pokoje i za taką samą kwotę.

Plusy: Położenie, czystość, obsługa w recepcji, serwis do kawy, śniadania, obsługa baru z jedzeniem, obsługa samochodu, usługi sprzątania i usługi rezerwacji!

Minusy: Rozmiar pokoju i konfiguracja, cena pokoju nie obejmuje Internetu i śniadania. W związku z tym stosunek jakości do ceny nienajlepszy.

Plusy: Lokalizacja i obsługa ... Personel był bardzo miły

Minusy: Nie ma w pokoju ekspresu do kawy, mały pokój, praktycznie nie ma miejsca na kosmetyki w łazience i tylko dwie małe szuflad na ubrania. Nie ma automatu nigdzie. Widok na mur. Nieciekawe położenie. Chciałbym zatrzymać się poza Mag następnym razem. Parking był szalenie drogi. Za te pieniądze spodziewałem się więcej.

Plusy: Doskonała lokalizacja, piękny design

Minusy: Mały rozmiar pokoju, mniej niż przyjazna recepcja

Plusy: Lokalizacja

Plusy: Personel był bardzo przyjazny i profesjonalny. Portier był wspaniały!

Minusy: Pokój był ciasny.

Plusy: W pobliżu północno-zachodniej dzielnicy, bardzo przyjazny i pomocny. staroświecki luksusu.

Plusy: Lokalizacja

Minusy: Pokój nie był gotowy w dniu przyjazdu. Poprosiliśmy o dodatkowe pościel i miał zapach stęchlizny.

Plusy: Personel był bardzo profesjonalny i pomocny. Restauracja na 2. piętrze była bardzo miły, bardzo dobre śniadanie.

Minusy: Zameldowanie odbywa się na 2. piętrze, lepsze oznakowanie potrzebne do kierowania gości. Windy były powolne. Wysoka cena za pokoje w tego typu hotelu. Późno rezerwowałem i skończyłem w pokoju "Petite classic". Mały. Potrzebne są również niektóre naprawy w łazience.

Minusy: It was very loud; lots of LED lights that you had to creatively cover; and staff gives conflicting information about the no housekeeping $10 credit.

Plusy: Nothing.

Minusy: Room was really small. Room was run down. Dirty. Overpriced. Staff was not helpful when they gave us the wrong room (one even yelled at us).

Minusy: The room was very small for the price. There was no place to put your clothes (no dresser). The room was a bit dirty. The elevators were extremely slow (but they had a sign stating that they were remodeling them so they became faster).

Plusy: Location on Michigan Ave is perfect, price is good

Minusy: Really late check in (5pm), slow elevators, noisy hallways, outdated rooms, no free wifi

Plusy: Lovely hotel for great price on Michigan Ave. It's close to everything cool in Chicago. Staff was friendly, and was helpful. When I forgot my toothbrush they were able to find one for us. The rooms were clean and well put together.

Plusy: Raoul and the other breakfast servers were excellent

Minusy: The carpet in my room1504 seemed old and dirty

Plusy: The hotel was clean and the staff very nice and helpful.

Minusy: I didn't like the lack of parking specifics when booking the hotel. We were confused when we got there because there is a parking garage next to the hotel that the hotel uses but it was unclear if you go into the hotel to do this or just park in the garage.

Plusy: The hotel is conveniently located in the city

Minusy: The cost of the room was very high. I was willing to pay the price but, my expectations were set high for such a small non-view room.