Hotele: Chicago

Plusy: Jest to dobre miejsce

Plusy: Bardzo ładny hotel. Dogodnie położony. Stary, ale dość dobrze utrzymany. Chciałbym tu wrócić ponownie.

Minusy: Straszne personel brudne

Plusy: Duże łóżko i muzeum.

Minusy: krzyki sąsiadów, przez kilka godzin.

Plusy: Bardzo podobał mi się wysokie sufity i architektura!

Plusy: Nic nie

Minusy: Złe grzejnik i to miejsce wygląda staro

Plusy: Lokalizacja była dobra.

Minusy: Łazienka nie była dobra.

Minusy: sposób przeszłości jest doskonałą ...

Plusy: Lokalizacja

Minusy: Śmierdziało. Bardzo przestarzały. Niewygodne łóżko. Ogólnie rzecz biorąc dość ambitny

Minusy: A/C nie chłodnego pokoju w lecie.

Plusy: Lokalizacja

Minusy: Winda była bardzo powolna

Plusy: Pokój był duży. Łazienka była mała. Łóżka są wygodne do spania.

Minusy: No hot water in bathroom sink; no complimentary breakfast included

Plusy: The location of the property is great. My husband and I were able to walk to the places we wanted to go because they were walking distance including the Art institute of Chicago and the field museum.

Minusy: The only thing I didn’t like about this property is that it is an old building so certain things are very out of date. The rooms look like they haven’t been modernized in a long time.

Plusy: Beautiful hotel with lots of character. The staff was amazing.

Minusy: The whole weekend was a big rap music event that was not disclosed prior to making the reservation. The hotel was quite noisy at times.

Plusy: A grand old building full of charm - the location is ideal for public transport.

Plusy: The view. Second, the bed was good. Third, the bathroom was clean.

Minusy: No thermostat in room. Had to leave windows open in sub zero weather, it was so hot. Also, smoky with an ashtray in a supposed non smoking room. Very loud with sirens and police outside, bullhorns heard from 12th floor.

Plusy: Room

Minusy: Check-in took 30 minutes. The bar required ordering at the bar, which was no issue. I waited in line 30 minutes and bar tenders served all newcomers at bar instead of us in line. I will never stay here again.

Minusy: House keeping staff was average.. Front desk staff was horrible. The room was not as expected. Paint peeling, wood was showing as the base boards. No face cloths.

Plusy: Location

Minusy: Out dated

Plusy: The staff were very friendly and the building is gorgeous

Minusy: The bed was so firm it was like sleeping on a sleeping bag on the ground, and only had 2 regular size pillows for a king size bed.

Plusy: Very nice and beautiful interior. We loved the room for our girls trip.

Minusy: Wish we could get a later checkout so we don’t have to walk around with our luggage for two hours before our flight.

Plusy: Location was very central and close to most of the touristy things to do. Is located opposite Grant Park and very near to Millennium Park. Many toiletries were provided free of charge, including a toothbrush (always handy in case you forget yours). There was ice cold water downstairs in the hotel, which we used to fill up our reusable bottles.

Minusy: The hairdryer in the bathroom did not work and the room was too hot at times, with no way of turning the heating down. But apart from these two things, it was a really good stay.

Plusy: Location is wonderful. Cozy room.

Minusy: Bed was a little stiff, but fine.

Plusy: Świetne miejsce. Dogodnie położony. Zadowoleni z tego obiektu.

Minusy: Pokoje małe

Plusy: W francuski klimat.

Minusy: Trochę drogie.

Plusy: Piękny hotel

Minusy: Łóżko było za miękkie

Plusy: Pokój był ładnie urządzony i bardzo funkcjonalny

Plusy: Wystrój był piękny

Minusy: Śniadanie było zbyt drogie i nie tak dobre.

Plusy: Very clean and modern. Also the room was very large and spacious

Plusy: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.

Minusy: Loved everything!!

Plusy: As expected, room was clean and well decorated and sufficiently sized

Minusy: The amenity fee feels slightly disingenuous as they provide you a $15 credit in the restaurant each day however it expires after 24 hours so it is not cumulative. It is also not valid for breakfast which makes no sense. It makes it feel like a $ makingfee

Plusy: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)

Plusy: Staff members were extraordinarily helpful

Minusy: Pillow and duvet selection. Latter too hot.

Plusy: Great location close to mag mile, very friendly staff, great rooms, clean, great value

Minusy: Parking is too expensive, but finding cheaper parking is no problem in the area

Plusy: Great rooms, GREAT location, and staff. The breakfast was also just right.

Plusy: Everyone was warm, friendly, and welcoming, and the accommodations were great. When the valet found the purpose of my visit, he introduced me to the front desk staff, shared my story, and they upgraded my room! He even remembered me the next day.

Minusy: Valet parking is a bit pricey, so plan for that in your budget if you'll need to park.

Plusy: Simple room

Plusy: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.

Plusy: Położenie w centrum miasta

Minusy: Drogi parking

Plusy: Quiet

Minusy: pseudo-fancy - definitely not worth full price of ~$--- a night

Plusy: Wszystko

Minusy: Pokój nie był gotowy.

Plusy: Ładny pokój, fajny hotel

Minusy: Nie ma basenu

Minusy: Bez zastrzeżeń

Plusy: Prawie wszystko

Minusy: 65 dolarów za parking w hotelu. zbyt wiele dla gości

Minusy: Jestem zadowolony z pobytu. Żadnych zaleceń dla poprawy T tym razem

Plusy: Położony w samym centrum miasta i łatwy dostęp do atrakcji turystycznych. Przyjazny, dobrze poinformowany personel. Dobry stosunek jakości do ceny.

Plusy: Łatwo dojść do wielu restauracji, zabytków i środków transportu publicznego.

Minusy: Łóżko było za miękkie poduszki

Plusy: Ładny duży pokój

Plusy: Doskonała lokalizacja Świetne lobby Wspaniały personel

Minusy: Parking ceny są zbyt wysokie

Plusy: Bliskość sklepów i wspaniała restauracja jest

Plusy: Large spacious room. Nice view. Good location.

Minusy: Noisy lobby, rather like an airport. Grey-and-brown color scheme rather drab. Low ceilings.

Plusy: Location and room services

Plusy: Breakfast bar on lobby level...staff excellent!!

Minusy: Unable to get cab driver willing to take a party of. 5. 60- year old women to pinstrips for brunch!

Plusy: Location, professional staffs

Minusy: make sure there's notices about parking fee next time

Plusy: Wonderful location

Plusy: The staff is always amazing! They automatically upgraded us for our anniversary to a suite with an amazing view. The restraint downstairs was superb. I always feel.welcome everytime I stay here. It is my favorite place to stay in Chicago!

Minusy: The big bar wasn't open during our stay which was really disappointing, we were really looking for ward to grabbing a drink there. And when we were leaving, the man who grabbed a taxi for us was visibly frustrated and quick tempered with us and the taxi drivers.

Plusy: Very close to everything .

Plusy: Very nice hotel excellent location easy to walk to all the downtown areas, the staff at the front desk are so very pleasant and make you feel most welcome!!!

Plusy: I liked the closeness to all the attractions in the area. Hotel was welcoming and valet was amazing.

Minusy: The beds are not the most comfortable.

Plusy: Everyone was super nice and helpful!! The location was perfect to what we wanted to do and the view was perfect. We just came at the worse time bc of the coronavirus.

Minusy: None

Plusy: Great location and very close to some wonderful spots downtown. The Market, down in the main lobby, had a great selection of items to purchase.

Minusy: The room was just a little small for the money and there was an odd sound we kept hearing. Almost like a jet flying over, or an elevator going up and down past our room.

Plusy: Hotel staff very friendly and accommodating, room very clean nice location

Plusy: Ogólnie wygoda

Minusy: Nie ma kawy w pokoju

Plusy: Wspaniały hotel

Minusy: Lepiej materace i poduszki

Minusy: Bardzo małe pokoje i słaba obsługa pokoju.

Plusy: W holu jest niesamowity.

Plusy: Sprawne i czyste

Plusy: Lokalizacja

Minusy: Łóżka były lopsided, nie mogłam spać.

Plusy: Lobby jest piękne. Personel był bardzo pomocny i szybko reaguje na każde żądanie.

Minusy: Brak ekspresu do kawy w pokoju. Muzyka jazzowa w pomieszczeniach ogólnodostępnych była monotonne. Restauracja i obsługa hotelowa była zbyt ekskluzywna dla przeciętnego turysty.

Plusy: Beautiful lobby and lobby bar.

Minusy: Price of drinks was high.

Plusy: Great hotel, great location.

Minusy: The room was not that great but expected for the great deal we got.

Plusy: The staff were super friendly and helpful.

Minusy: The rooms listed had beautiful views, our room however, gave us a view of a brick wall, and a tiny stretch of street if you looked straight down and to the right.

Minusy: I would appreciate information about parking (hotel or nearby garages) included on the website, along with prices for parking if possible.

Plusy: In spite of the current virus situation the staff was accommodating and professional

Plusy: The location is great and the lobby and building are beautiful.

Minusy: The pool was closed due to repairs, which was really disappointing. We had to walk 1/2 mile to swim at another Hilton. Their idea of a King size bed is not a standard king size, maybe a California Olympian size? We have a King at home and this bed was much smaller. The room size and the bathroom were both very small and somewhat outdated.

Plusy: A wonderful historic property. Close to train and museums. Lobby is over the top. Very helpful staff. Too bad Coronavirus shut all the sights. We’ll be back.

Minusy: Potters Pub was just OK. Didn’t try the other restaurant off the lobby.

Plusy: Location, bed, lobby

Minusy: No coffee makers in rooms, no microwave in room, parking garage was hard to find

Plusy: The Palmer House is a great, old hotel. Very friendly place and overall very good place

Minusy: The bathrooms are a bit small, but somewhat difficult to deal with as it is a VERY old hotel. Go there for the history, not the size of the bathrooms.

Plusy: Beautiful inside, no matter where you are in the Hotel.

Minusy: Nothing

Plusy: Close proximity to Millennium Park. Easy access to train stations for easy transportation. The parking ramp was across the street from the hotel but it was actually super convenient.

Plusy: niezbędnik wliczone w cenę.

Minusy: Nie ma żadnego serwisu. Czekaliśmy długo na windy.

Plusy: Czysty, z ładnymi prysznic.

Minusy: Mały, nie ma lodówki, kuchenka mikrofalowa, ekspres do kawy, cokolwiek. Spodziewaj się, że zapłacisz za wszystko.

Plusy: Taki świetny personel! Bardzo pomocny i przewidzieli potrzeby. Wspaniałe doświadczenie!

Plusy: Dogodna lokalizacja

Minusy: Umieszczono nas pokoje i za taką samą kwotę.

Plusy: Położenie, czystość, obsługa w recepcji, serwis do kawy, śniadania, obsługa baru z jedzeniem, obsługa samochodu, usługi sprzątania i usługi rezerwacji!

Minusy: Rozmiar pokoju i konfiguracja, cena pokoju nie obejmuje Internetu i śniadania. W związku z tym stosunek jakości do ceny nienajlepszy.

Plusy: Lokalizacja i obsługa ... Personel był bardzo miły

Minusy: Nie ma w pokoju ekspresu do kawy, mały pokój, praktycznie nie ma miejsca na kosmetyki w łazience i tylko dwie małe szuflad na ubrania. Nie ma automatu nigdzie. Widok na mur. Nieciekawe położenie. Chciałbym zatrzymać się poza Mag następnym razem. Parking był szalenie drogi. Za te pieniądze spodziewałem się więcej.

Plusy: Doskonała lokalizacja, piękny design

Minusy: Mały rozmiar pokoju, mniej niż przyjazna recepcja

Plusy: Lokalizacja

Plusy: Personel był bardzo przyjazny i profesjonalny. Portier był wspaniały!

Minusy: Pokój był ciasny.

Plusy: W pobliżu północno-zachodniej dzielnicy, bardzo przyjazny i pomocny. staroświecki luksusu.

Plusy: Lokalizacja

Minusy: Pokój nie był gotowy w dniu przyjazdu. Poprosiliśmy o dodatkowe pościel i miał zapach stęchlizny.

Plusy: Personel był bardzo profesjonalny i pomocny. Restauracja na 2. piętrze była bardzo miły, bardzo dobre śniadanie.

Minusy: Zameldowanie odbywa się na 2. piętrze, lepsze oznakowanie potrzebne do kierowania gości. Windy były powolne. Wysoka cena za pokoje w tego typu hotelu. Późno rezerwowałem i skończyłem w pokoju "Petite classic". Mały. Potrzebne są również niektóre naprawy w łazience.

Plusy: The location was 5-10 mins from everywhere we wanted to go

Minusy: The rooms are extremely small.

Plusy: Great location on Michigan ave. Perfect place to stay.

Minusy: It was undergoing renovations so the bar and the restaurant were closed.

Plusy: the bed and location was amazing

Minusy: It was a single twin bed that could not sleep two people on it

Plusy: Great location

Minusy: Were not told restaurant and bar were being refurbished and therefore out of action.

Plusy: Location is fantastic

Minusy: Rooms are very small. They charged on every amazon package delivered to my room.

Plusy: Location

Minusy: Awful parking experience, unhelpful manager.

Plusy: Excellent location. Very well managed and maintained. Good value. Staff were pleasant and genuinely helpful.

Minusy: It's downtown. So, parking is expensive. I don't like the "facility fee." It's a trick to advertise a lower price than actual cost of staying there.

Plusy: Perfect location for walking the Mile, the architectural river boat cruise, Millennium Park, shopping, dining and drinking.

Plusy: The easy access to the shopping! The location was great!! Checkout is at 12pm big plus!!

Minusy: I reserved a King suite, but the suite was very compact! The room to walk from the desk to the bathroom was very minimal. The bed was NOT a king sized bed, it was more like a full sized bed. Very uncomfortable close quarters for a king suite. Housekeeping was ready to come in at 10 am when check out is at 12pm. The room was also set up very funky, had it not been for all these things pertaining to the room, we would have been super happy!

Plusy: The location and price

Plusy: Good location, room was clean and comfortable bed. Most of the staff were nice.

Minusy: It was too expensive for the quality of the property in general. Definitely needs renovation, the room was not in the best condition. When checking out, the staff person in the reception was quite rude and not helpful at all.

Plusy: Really comfortable bed, large gym space, quiet room, nice staff

Minusy: Rooms a bit dated but fine

Plusy: Najlepsze łóżko! Bardzo wygodne

Plusy: Salon był niesamowity. Jakość pokoi była na najwyższym poziomie.

Minusy: Pokój był trochę mały.

Plusy: Lokalizacja

Minusy: Rozmiar pokoju

Plusy: Fajny klimat w tym barze.

Plusy: Akademik był bardzo czyste. Łazienka jest w środku pokój w akademiku. Bardzo ładne miejsce w centrum miasta

Plusy: Location is key here. Down the street from Eataly and a ton of other restaurants.

Minusy: This is NOT a hotel. This is a grown up hostel with little to any amenities. Free WiFi was probably the best thing about it. Had not stayed in a bunk bed since I was a kid and this was not a pleasant experience for an over 40 dad bod.

Plusy: I love the decor here and location! The staff is also really great!

Minusy: The kitchen and fitness center were under renovation.

Plusy: Location.

Minusy: This is a Hostel. Not so much a Hotel. If you are in your 20’s-30’s it’s Cool Trendy. But as a 60 plus year old. Please Emphasize that this is a Hostel!!.

Plusy: The theme stood out best based on how old fashioned it felt but with a new age flare on the inside. Additionally, the beds are comfortable, the shower pressure was awesome. Definitely greatly located in the middle of the city.

Minusy: The lack of a substantial heating system at some times.

Plusy: Property was in a fab location right in the centre of everything, but the room was super quiet for the most part which was a nice contrast. Bar was nice, and the cafe was also lovely!

Minusy: Rooms were a little too small if you have more than one suitcase (we had three!) and our toilet was a bit temperamental - on the last day we came back and the water was up really high and ended up being clogged. Rooms were also a little dark too.

Plusy: Nothing at all.

Minusy: This place was horrible from the staff to the room. The room was cold and the heater wasn't working properly. The hotel gave me a desktop portable heater. They didn't change the sheets because they said they do it every three days. The rooms are small

Plusy: Good location

Plusy: The best was amazing, i loved the bathroom.

Minusy: But the AC unit kinda sucked because it got hot in our room due to your guys’ winter season policy. But you guys did bring us a VERY good fan that did amazing.

Plusy: I liked the location. It was close to Miracle Mile and the Chicago River.

Minusy: The first person that check me in was very nice. I went up to my room and noticed some hairs on the carpet but I took a phone call and had an appointment so I didn't inspect the room further. When I got back from my appointment, I sat down on the bed and noticed the same hairs on the additional comforter on the foot of the bed. (gross) I contacted the front desk, they sent someone to vacuum the room and the lady took away the comforter after I showed her the hairs on it. She told me this wasn't her room so she didn't clean it. After she left, I pulled back the white comforter on the bed, which had been made, I noticed the hair was also on the sheets. As I was about to call thee staff again a gentleman just walked into my room without knocking. Apparently, he didn't know I was there as he looked surprised. I am glad I wasn't getting undressed. I asked him how he got in and he said he was the assessor for the hotel. I showed him the hair and he told me to go downstairs and they would change my room. When I got downstairs, I informed the two front desk people about the room, a male and female. The guy seemed bothered and said "Oh, so there is hair all over the room. I said not all over the room but on the floor (which was vacuumed) and on the bed. The guy said well we can just vacuum the bed. I was like umm I don't think that will work, I was actually shocked he suggested it. The girl then spoke up and changed my room. The room I went to was quite a bit smaller even though it was a queen private room. I made sure there was no hair. There were burn holes in the comforter (probably from wear and tear) but I lived with it. I was only staying for one night. I then left and came back and I wanted to watch tv but there was no remote. I called the front desk again and the young lady said, wow this is the second room to call about the remote. The brought me one about 30 mins later after I was already in bed. The next morning was okay.

Plusy: The location is excellent, the rooms are fairly spacious, and loved the curtained beds. The bar downstairs is awesome. Small gym, but nice to have a gym in a hostel.

Minusy: Could be cleaner. The kitchen/eating area is pretty disastrous. Not ventilated properly, unwelcoming.

Minusy: After prepaying for the hotel, at checkout I then had to pay another "Urban Fee". I was not told about this in advance. I've never had to pay a 2nd hotel bill at checkout, either at this hotel or any other. This seems criminal.

Plusy: I liked the vibe of the hotel the most - there was a very eclectic mix of guests staying there. It felt like everyone, no matter who they were, fit in.

Minusy: I did not like that the gym was not useable during my stay there. I also did not like that both the lighting in my room and bathroom were very dim - one of the two areas should have bright lighting for applying makeup/getting ready.

Plusy: Wszystko było dobre! Świetne miejsce!

Plusy: Piękny widok i pokoje

Minusy: Pokoje gorące w nocy i musiałem wziąć prysznic żeby poczuć się lepiej

Plusy: Lokalizacja, wygląd i komfort

Minusy: Pokój nie miał lodówki

Plusy: Close to stadium and located on Michigan Ave. Our customer service was wonderful upon our check-in, he was graciously kind to upgrade us to king bed vs giving us a double.

Minusy: Everything was great. Rooms could use different lighting to make it more brighter. Its very dim.

Plusy: Bed, Shower.

Minusy: Reception not friendly. Room cleaned poorly, not cleaned day 2 till we rang 3 times at 5.30 pm. No spare blanket, asked but not given. No spare towels. One bar of small soap.

Plusy: Location

Minusy: Room was to dark and cold

Plusy: Security provided on New Years Eve.

Minusy: FOOD choices in snack shop were overpriced.

Plusy: Location

Minusy: Overall experience

Plusy: The location was good

Minusy: The bathrooms were not clean and they have over charged after we agree to an additional charge for different rooms

Plusy: Every single staff member we interacted with was a complete delight. Our room was clean, comfortable and very tastefully designed. The bathrooms were stocked, there was plenty of storage space to unpack, lots of seating and lighting, we even had a hidden mini fridge!! Our bellhop showed us various features in our room and told us about the hotels history, even recommended some places close by to check out. The lobby and various wings are gorgeous- photo shoot worthy. AND THE LOCATION!!! Walking distance to Millineum Park, and if you dont mind a longer stroll, Navy Pier. We will 100% make the Hilton Chicago our go to hotel from now on.

Plusy: Location is great

Plusy: I enjoyed the breakfast. Great value for the extensive options.

Minusy: I didn't love the room. The massive amounts of dust triggered asthma attacks.

Plusy: Room had a great view. Everything was nice.

Minusy: Pillows were very flat. Room was tiny for the price. Bathroom only had two full size towels. Room only had one trash can.

Plusy: Location is great. Wonderful older hotel that has been restored beautifully.

Minusy: No

Plusy: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.

Minusy: nothing

Plusy: Lubię krajobrazy i lokalizacji. Pokój w hotelu był bardzo nowoczesny. Czysty i pachniał wspaniale.

Plusy: Łóżko było super wygodne

Minusy: Pokój był super mały

Plusy: Doskonała lokalizacja, przyjazny personel, za rozsądną cenę

Minusy: Pokój śmierdział dymem

Minusy: Pokoje były bardzo małe.

Minusy: Mały Pokój nie czyste

Plusy: Szybki proces. Słodkie jak może być pokój.

Plusy: Łóżko było wygodne Dobra lokalizacja

Minusy: Pokój był bardzo mały. Głośno

Plusy: Pokój był malutki, ale wygodne.

Plusy: Lokalizacja, w pobliżu mojego syna apartament.

Minusy: Pokój był trochę mały.

Plusy: czyszczenie

Minusy: rzeczy leniwi, nieprzyjazna i wogóle

Plusy: Doskonała lokalizacja

Minusy: Cienkie koce

Plusy: Lokalizacja

Minusy: Małe, małe pokoje

Minusy: The lobby is attractive but the hallways outside the rooms and ice machine areas are grubby and worn. Not a 4 star experience.

Plusy: Great location within walking distance. Love that it’s pet friendly (even tho I don’t bring my pet). Parking is nearby and have a late check out. Staff are always friendly and check in/out is efficient and easy.

Minusy: I’ve stayed several times at Hotel Felix with good experiences but I will say this time my room was subpar. The ceiling tiles were stained and yellow. The ac/heater made lots of noise when kicking on and off. One of the windows in the room wouldn’t shut all the way (noise issue more than temperature). The room was #920 and I suggest staying away. It was in the corner and smaller than the other rooms I’ve stayed in. Sheets on the bed had black smudge marks on them making me wonder if they were clean/changed from the last guest and doing a full inspection of the bed. All these small thing made up for a uncomfortable stay this time.

Plusy: From check in to check out, everything was so easy. The room was street facing which was nice. It was a little small but not cramped at all. The bed was large and comfortable but the shower was the best part. Great pressure and loved the design. The hotel provided room service which was amazing and affordable and it was conveniently located to all the places we needed to be and walking distance to the “L”. Overall a great stay and would stay again.

Plusy: Location and employees were great

Minusy: The shower and around the bed frames was dirty.

Plusy: Very comfy bed

Minusy: Siren noise, Godfrey rooftop bar noise.

Plusy: The location of this hote was nice to go into the downtown loop area.

Minusy: Lights were controlled by one switch. The towel bars I. Bathroom were coming out of wall. I was in the room next to elevator and could hear people talked all night and the elevator beeps!

Plusy: Staff was friendly.

Minusy: Disappointed that they didn't clean our room one day. Parking is crazy, but I guess that is what you get in a city. Otherwise everything else was good.

Plusy: They let us check in early!!

Minusy: A little small then I thought it was but other then that it was amazing

Plusy: Location

Minusy: The very small Room We were given had leak from the roof into A light fixture. To their credit We were given a bigger room and a couple drink coupons.

Plusy: The location is ideal to most attractions in Downtown Chicago

Minusy: Sink held water, had to call maintenance immediately!!! Hair all over my bathroom, even in the towels from previous guest and after complaining they never cleaned the hair, only changed sheets Housekeeping also ran out of wash cloths

Minusy: Soap and lotion was good but one of the bottle in my room was used.

Plusy: Location was great, bed and pillows are really comfy, free two water bottles per person everyday. Staff are always helpful and kind.

Minusy: The AC filters need to be changed in the room. I was on floor 10 and would wake up to dust on my phone and hard to breathe. As long as you turn the AC off its fine, No problems

Plusy: Przyjazny personel

Minusy: Słabe zasady działalności hotelu

Plusy: hotele personel był bardzo miły. Sam hotel był bardzo czyste. Lokalizacja była idealna. Było blisko do wszystkiego turystycznego

Plusy: Ładne, czyste pokoje

Minusy: Parking był straszny

Plusy: Darmowe butelki z wodą! Bardzo czyste. Cały proces był bez skazy!

Minusy: Śniadanie nie ma opcji ... Nawet owoce byłoby miłym akcentem

Plusy: Czysty, profesjonalny, super obsługa gości!

Minusy: W restauracji obok miał straszne. Hotel był jednak super!

Plusy: Personel jest przyjazny i pomocny. Pokoje są czyste.

Plusy: Service, centrum biznesowe, najczystsza

Plusy: Location ONLY

Minusy: Staff said the early check in charge was $50 whereas the guy I spoke on the phone said it was a lot cheaper. It made no sense as I paid $-- for the night, yet I had to pay $50 extra for 3hr. Horrible Room Condition, Disgusting Bathroom. Def not 4 sta

Plusy: downtown Staff was friendly and nice to work with my Check in and check out was easy

Minusy: Room got super hot and wouldn't cool down Older hotel Small bathroom Beds were not comfortable Beds were small

Plusy: Clean. Great friendly staff. Love the environmentally friendly water bottle stations! Perfect location.

Plusy: Location for the price

Minusy: No easy parking

Plusy: Price

Minusy: Small room

Plusy: Staff was friendly and helpful. Location was great.

Minusy: Room was very dry and stuffy, even with air off and all the way down to 55 degrees....

Plusy: Location

Minusy: Pull out “couch” turned out to be a chair, hotel was dated, bathroom was not like the photos, shower was small and outdated, overall wouldn’t call this a 4 star hotel, more of a 3 star. Also, their security hold on my card was an issue because 1. Was told there was no charge, 2. Was $170 so it was immediately taken from my credit card. They should be more upfront about this policy.

Plusy: I had a super spacious room with a nice bathroom! The lobby was super cool and the snack selection is super cool and techy. Super clean and comfortable and the valet was super quick!!! The bar off the lobby was really nice as well!

Minusy: Really great if you want to be down town! I have my all friends in River North so it was a bit of a haul but that was MY FAULT!! Overall I think it's a great location but I didn't plan ahead. And my view was of an alley on both sides but hey, that happens!

Plusy: I loved the lobby and the size of the room, as well as the staff and the location.

Minusy: I thought the bathroom in our room needed to be updated. It was old and dingy

Minusy: The toilet is dirty

Plusy: It was clean and we were able to proceed fairly quickly.

Minusy: The desk clerk was a little bit obnoxious

Plusy: Staff was both nice and respectful! Room was cozy and clean. Great location.

Minusy: Elevator kept stopping on floors and getting stuck w/o the door opening. Decided to take stairwell and got locked in and had to call hotel staff to get us out. My four year old was having an anxiety due to this. There should be a no re-entry sign...

Plusy: Świetna obsługa, bardzo czysty i wygodny pokój.

Minusy: Bardzo podobało mi się to

Plusy: Szybkie samochody, ładne pokoje, nie jest to złe miejsce.

Minusy: Drogi parking.

Plusy: Komfortowe pokoje Ładne wyposażenie

Minusy: Personel nie był bardzo pomocny i miły Drogie Złe miejsce Daleko od miasta

Plusy: wszystko mi się podobało w tym hotelu

Minusy: Nic się nie

Plusy: Łóżka były wygodne i personel był wspaniały

Minusy: Drogie

Plusy: Personel był wspaniały Wyposażenie nowy, czysty i dobrze utrzymany

Minusy: Nie ma wiele do zaoferowania w restauracji i jedzenie

Plusy: The hotel was very clean and the staff friendly.

Minusy: The pillows were as hard as rocks! Next time I’ll bring my own.

Plusy: Great room with a view, very clean room, available parking, convenient restaurant and bar plus after hour mini market all in the hotel lobby

Minusy: I found the hotel excellent

Plusy: Rooms and cleanliness

Plusy: location

Minusy: The cost of parking!

Plusy: Very nice staff and great parking

Minusy: Out refrigerator was in the middle of room and seemed out of place. For a suite it was set up poorly

Plusy: Outdoor seating at decent restaurant. Bus line to downtown a short walk away.

Plusy: Very scenic. Friendly staff. Spacious.

Minusy: The food was over priced. The mini mart down stairs wanted $10 for a apple juice and candy. Parking was $40 a night. I felt very nickle and dimed.

Plusy: The room was clean, comfortable, and most of the faculty were very friendly, helpful people. Very easy to get assistance when needed. Also within walking distance to Michigan st and other active parts of the city.

Minusy: Its downtown chicago, so prices were high, but completely understandable. The car garage was a separate elevator, so there was a bit of walking to get from the room to the garage.

Plusy: Location

Minusy: Bed was a little uncomfortable.

Plusy: Clean and up to date.

Minusy: Cost of parking.

Plusy: location was perfect. We were there for the Bears game and could walk to the stadium. Nice bars close too. Room as clean and the staff was very helpful and friendly.

Minusy: nope.

Plusy: Hotel był wspaniały

Minusy: Parking

Plusy: Wszystko była doskonała lokalizacja

Plusy: Doskonała lokalizacja i pomocny i przyjazny personel.

Plusy: Lokalizacja jest idealna. Blisko wszystkich atrakcji turystycznych.

Minusy: To nie ma śniadania.

Minusy: Hotel powinien zapewnić śniadanie.

Plusy: Wszystko szczególnie przyjazny personel

Plusy: Pokoje są małe i wyglądał staroświecki. Nic więc wspaniałe w tym hotelu. Ludzie z recepcji są pomocne.

Plusy: Lokalizacja i obsługa

Minusy: Wielkość pokoju i korytarzu było brudne

Plusy: Lokalizacja

Minusy: Nie ma bezpłatny parking Brak śniadania bez lodówki Nie kuchenka mikrofalowa Bardzo mała łazienka

Minusy: Tam była pleśń w kabinie prysznicowej

Plusy: Lokalizacja jest dobra, a personel jest przyjazny.

Minusy: To miejsce musi być odnowione. Dywan na windy ściany? małych usprawnień może bardzo się przydają.

Plusy: Lokalizacja jest doskonała

Minusy: kanał telewizyjny ograniczony. Nie ma filmów na żądanie

Plusy: Location

Minusy: Very outdated. Less than ideal co-habitants during stay. Some were very loud.

Plusy: The lobby is beautiful and the location is nice.

Minusy: The rooms are severely out of date with broken fixtures. Slow elevators. Very small rooms.

Plusy: Location

Minusy: Room was not cleaned prior to check-in.

Plusy: The location was unbelievably great. The staff was super accommodating and we really appreciated their help.

Minusy: The Upholstery on the chair was very worn, the bathroom was tiny and I should have brought my own toiletries and shower cap.

Plusy: Location

Minusy: Hidden fees

Plusy: The location

Minusy: Bathroom extremely cold with no heat

Plusy: We were nicely accommodated for our complaints.

Minusy: We were giving another room after 2 very bad small rooms . This is more of a hostel than a hotel. Once we got our king suite , the experience was more enjoyable.

Plusy: The location

Minusy: Yes. One of the girls at front desk was not friendly at all when we checked out. I asked her about the extra $11 in charges that they did not tell me about for wifi or whatever and she just kind of gave me attitude.

Plusy: Staff was polite, helpful and professional.

Minusy: The hotel was not clean. The beds were old and sagging. The bathrooms were not hotel standard - sink/toilets were something that looked like it came from someone's home 25 years ago, mirror was old and black.It was loud,sounds and smells went everywhere

Minusy: My check-in experience was awful. Apparently they couldn't find my reservation in their records. The hotel had no water from 9am-4pm on 2 consecutive days. My worst hotel experience to date.

Plusy: This time around not a thing

Minusy: Room was so small When you opened the curtain you saw a brick wall Why have a window Bed was so old that was had to see a chiropractor the next day to get my back adjusted Was woken up at 3 am by security pounding in the wrong door Staff at desk

Minusy: I didn't like that they couldn't find my reservation when I arrived and I didn't like the fact that hotel guests had no running water from 9am - 4pm on two consecutive days. My worst hotel experience to date.

Plusy: Świetna lokalizacja personel

Plusy: Bardzo nowoczesny, super lokalizacja!

Plusy: Location, views and price

Minusy: The decor was a little tired. Rooms and hallway are dark. You have to request for a fridge, microwave and coffee maker. None of those appliances are there in the room otherwise.

Plusy: Very nice and beautiful place

Minusy: N/A

Plusy: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.

Minusy: It's a bit off the beaten path. About .7 miles from MI Avenue. Also, no free breakfast. I paid over $50 for my daughter and I to have a lackluster buffet one morning at the hotel.

Plusy: Love it

Minusy: Always been my favorite hotel

Plusy: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.

Minusy: No coffee maker in the room, requested a fridge but they did not have any available until the last night of our stay. Room had a minor odor as if someone previously smoked in it. There is a pool but no hot tub. Spa has closed.

Plusy: The hotel was in a good location for what we wanted. The decor was very nice and the staff attentive and friendly. Good fitness area as well.

Plusy: The room and lake view

Minusy: Relaxing & beautiful staff

Plusy: Great location and staff is very helpful.

Minusy: Just a bit noisy during the middle of the night.

Minusy: One of the robes provided had some stains on the shoulder and wasn’t usable

Plusy: Location.

Minusy: Certain surfaces of the room we stayed in (#1005) were not wiped down. There was food and drink spots on our night stands and the desk that the tv sat on.

Plusy: Everything

Minusy: N/A

Plusy: The location of the hotel was great!!! The staff was very friendly, helpful and accommodating! Our group was only there for a couple of days so did not take advantage of the hotel amenities since we wanted to see as much of downtown Chicago as possible.