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room and view from 15th floor smell in the room (cigarettes)
Superb location right next to beach, nice spacious rooms Breakfast very bad ( although good food, but dirty tables, no waiters to help )
Location was great! Right on top of the beach. The surrounding area has questionable security. I had both my wallet and phone stolen, and did not feel entirely safe after exiting the hotel.
the rooms were very nice the food was not very good i didn't feel it warrented a 5star rating there were no facilities for a hot drink after 9pm you wasn't alowed to use your own kettle in the rooms and they didn't supply one which i felt was very bad.
The location in the center of the Golden Sands Resort Area and close to the beach. The rooms were very clean and the staff was helpful. The food was excellent and there was plenty of it, with a large variety to satisfy all tastes. Didn't like the fact that room windows don't open at all!!! Long waits for the elevators. One day the elevators were out of order (all three of them at once?!) - problem was solved within a couple of hours! There was an electrical power cut another. Shouldn't happen in a 5*** hotel which it definitely isn't! More like a 3*** level European hotel. Hotel was too busy/noisy and not relaxing.
Sea view wireless internet has to be free of charge
Good location,easy to find, Apart from casino no other indoor fascilities.
big room,the price for room nothing,he was electricity problem and we dont have electricity 4 hours,was incredible,five stars hotel without electricity no elevator ,no air condition,you stay outside from the hotel.nice holiday
Hotel stuff very friendly, amazing view to sea, perfect location. Clean and big room, parking place. No terrace, not possible to open the window and breath the fresh sea air. Voice insulation between rooms very poor, and aircond can not cools down the room.
On the good side - location, casino, big and spacious room, nice view / On the bad side - Wifi not with good quality, not too many facilities, sometimes a bit noisy as well until 1 o'clock
Very modern and clean rooms. Goof facilities Some staff were very offish but some very helpful
the food and the view, the beach and the hotel at night
friendly staff, food was good,lovely view from room,very clean hotel,excellent leisure facilities.
We like steam bath, sauna, swimming pool and massages. I don't like the cocktails at the Lobby bar.
90% of the staff just didnt care about anything!They would not last 5 minutes in any other hotel in UK or western europe.
The inside-pool, restaurants, casino. no.
room, food, pool
I loved all the services that the hotel gave.The only problem was the need for more than two elevators The only problem was the need for more than two elevators
The pool :) Again, the staff. Poor quality of the food
I think that Bolero is one of the best hotels in Golden Sands. There is nothing to complain about. Everything was over my expectations... exept the food, where they can add more diversity.
Excellent location, very good facilities, the staff and service personnel were very nice. food could have been a little more diverse
Very nice hotel. I recomand it to everyone The wifi has a poor signal. It works only in the balcony
Excellent hotel , one of the best holidays i've had.The food was very good, big rooms, excellent facilities and the personal did the best for our comfort.The animation team is 10+, ceers Vladimir and Mimi. Could be better to extend the wi-fi range.As an advice for vizitors in Golden Sands watch out that in all the city U can find enterocolite virus for children.U'd better have the vaccin made for this desease if comming in Golden Sands.
nothing special no room minibar, counterpane on the bed was burned with cigarette, the all inclusive food wasn't enough varied, only good from the all inclusive drinks was still water, no room service, there's no bar or store that works at night so you can't buy a water or juice.
Animation , pool not manny terase outside
Nice placement, near to the sea, clean rooms, and facilities, friendly animation team. A lot a things to do, so you can not get bored at this hotel.
animation team, comfort of hotel no
All: good services, good food, good rooms...
Hotel godny polecenia na wczasy rodzinne nad morzem. Hotel bardzo czysty i dobrze wyposazony. Pokoje bardzo czyste i przestronne. Do wyboru 4 restauracje z bardzo dobra kuchnia wloska, bulgarska, azjatycka i miedzynarodowa. Animacje dla dzieci i doroslych. Blisko plazy. Najlepiej wziac pokoj z widokiem na morze powyzej 5 pietra. Bardzo sie nam podobalo. Jest problem z parkowaniem, ale i tak najlepiej przyleciec tu samolotem niz meczyc sie tranzytem przez Rumunie.
Znakomity hotel, ultra all inclusive, bardzo zróznicowana kuchnia, kilka restauracji i barów, napoje, soki, piwo, wino dostępne przez cały czas w samoobsługowym bufecie; bardzo blisko do plaży i pozostałych atrakcji w Złotych Piaskach; strzeżony bezpłatny parking; bardzo miła i profesjonalna obsługa hotelowa Koktajle serwowane w barze mogłyby byc troche lepsze
Hotel przyjemny;mimo wyboru pokoju z widokiem na park otrzymaliśmy pokój z widokiem na morze(bez dopłaty).Obsługa w hotelu hotelu i animatorzy byli bardzo przyjaźni i pomocni.Baseny trochę małe,ale ładnie utrzymane, tak samo pozostałe miejsca( kort tenisowy,place do rożnych gier).Ogólnie hotel i pokoje robią bardzo dobre wrażenie. Wyżywienie jak na ultra allinclusive mogło być lepsze!!!
lokalizacja blisko plaży, dostateczna ilośc basenów na zewnatrz i wewnątrz budynku jakość serwowanych posiłków w restauracjach "a la carte", kiepska
The personnel was excellent and cooperative. They have to improve the food variety. There are no alternatives for payment. They do not accept credit cards. Food variety & payment methods.
Services were excellent, the food was great, staff very friendly, in a few words it was everything we hoped for! The parking was to small, and we had to park in another parking lot!
Good value for the money, clean and spatious room, plenty of food (diverse and for all tastes), cocktails, drinks, ice cream and snaks included in all inclusive, nice pool, although you have to wake up early in the morning to find a spare seat. We couldn't pay by credit card, they accept only cash. There weren't many entertaining activities during the evening at the hotel for young people, it's more suitable for families with children.
Professional services, friendly personnel, always ready to help, good facilities for kids, very good and diversified food, plenty of food, No toothpicks on the tables in the restaurant, you had to look for them at the food bar where they were placed in one small recipient; during night in our room a very strong smell of urine came through the sewage holes on the floor of the bathroom, no natural indigenous drinks for kids, only carbonated Pepsi or Coke stuff.
The food. The hotel was bad smeling, and dirty.
Sea view, food diversity, pool, staff from restaurant.
The personnel was excellent and cooperative. They have to improve the food variety. There are no alternatives for payment. They do not accept credit cards. Food variety. & payment methods
the food was very good room is too small ; can not pay by card or directly in euro ( only leva ) ; no indoor pool ; no gym sall