Znajdź tanie loty do Hrabstwo Orange

"The Delta crew were very snotty towards the customers. It was awkward and uncalled for."

"Seats were narrow and uncomfortable ( business ) and there was only one toilet for both business and premier…. The one up front was blocked as it was solely for the crew …. One always had to wait in line with 3/4 people in front of you ..at minimum….. while you waited , the crew made it clear that you were in their way …. Fair enough as we had to stand partially in the galley…"

Plusy: "Seats were good"
Minusy: "Flight was delayed on both ends"

Plusy: "Everything went very smoothly."
Minusy: "I wasn't able to connect my ipad to the free wifi for any of my four flights."

Plusy: "The staff was exceptional with the distance to loading the plane and with serving us food. It was flawless."

Plusy: "It was super"

Plusy: "Delicious food for coach"
Minusy: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"

Plusy: "Great service"
Minusy: "Messed up my luggage in Atlanta. Gate said baggage was going to domestic. Ended up in international terminal. Added almost an hour of back and forth between terminals."

Minusy: "They need to make more leg room in ALL planes"

Minusy: "No milk available."

Plusy: "The crew was really nice! They were very energetic!"
Minusy: "I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues."

Plusy: "Flight cancelled"
Minusy: "Flight not cancelled"

Plusy: "I liked the entertainment"

Plusy: "I was originally booked through jfk with an 80 minute layover. When I told a delta.help desk employee i feared it was too tight (I flew out through jf k and that was enough to convince me...) he booked me through Atlanta with a.comfortable schedule. Thank you!"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Minusy: "Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent."

Plusy: "Everything went smoothly."

Minusy: "Quick 30 minute flight"

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Minusy: "All was good"

Plusy: "i likes that drinks were free"
Minusy: "i shouldn’t have to pay for headphones"

Minusy: "Sat in comfort+, bbut never offered any sort of snack. Not sure why it is considered an upgrade."

Plusy: "I really liked it all."

Plusy: "Direct flight"

Plusy: "We had purchased economy tickets and got assigned seats that were not next to each other. As we were boarding the ticket person gave us a new seat assignment closer to the front and next to each other – we really appreciated and liked it. Makes me want to fly Delta again!"

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "Very short flight. Not much to say"
Minusy: "Not much to say"

Plusy: "Friendly"

Plusy: "The flight crew made me feel like my daughter and I were part of the crew. They were so accommodating, professional and funny."
Minusy: "I LOVED EVERYTHING ABOUT MY FLIGHT."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "Almost everything."

Plusy: "late departure"

Minusy: "Was unclear which zone was boarding. Legroom was comprised when passenger in immediate row ahead reclined seat early in flight."

Plusy: "The staff was wonderful and the flight was smooth"
Minusy: "N/A"

Plusy: "Love the inflight entertainment and the usb plug for phones. Flight left on time and go in a little early"
Minusy: "Did not love getting charged $2 for headphones and the girl sitting next to me getting them for free. Super annoying"

Minusy: "WiFi doesn’t work."

Plusy: "During my experience on 19 November I encountered only wonderful crew members, from the gate attendants to the on-flight crew. Everyone was extremely helpful and kind."
Minusy: "Earlier in the day when I was checking in, there was a prompt to be added to the list of volunteers to take a different flight should one of my later flights (it did not specify, I flew from DAY to ATL, and then ATL to ORF) was overbooked. My schedule was accommodating enough that I selected yes. In ATL I was called up as a potential volunteer as they needed 3 volunteers to take a later flight that day. I was told that I was not initially assigned a seat since I had earlier agreed to be a potential volunteer. I was okay with all of this. We were told that the decision would be made at the end of boarding, and we would know if our seats were needed. At the end of boarding they called for the 3 volunteers to board. I was the last one to board and was given my seat assignment. Once I got on the plane I saw that someone had already been assigned my seat and let a flight attendant know what had happened. I stood on the plane for about 10 minutes while the flight attendants and other crew members tried to figure out what had happened. My name was not listed under any cabin (main, comfort, etc) even though I had a ticket and a seat assignment. Eventually they had to open the doors again for me to get off the plan as there were no available seats. Once I got back to the gate podium I was booked on a later flight, as would have been the case had the normal course of action for volunteering to give up my seat taken place. Everyone was extremely helpful in trying to figure out what had happened, but it was still frustrating that it had to happen in that way. Luckily I don't believe the delay caused any major delay for the flight. In the end, things worked out fine, it just seems as though this is an issue that didn't need to happen."

Minusy: "Very uncomfortable flight. Seats are to close to each other"

Minusy: "Both Delta planes were too warm. My fingers were sweating, which is a first."

Plusy: "Smooth and on time boarding,early arrival, comfortable flight."

Plusy: "Great upgrade program"
Minusy: "Slow unloading of luggage"

Plusy: "The stewardess was extremely polite, though the pilot was less chatty (probably due to lack of turbulence during the flight). Decided to risk drinking the coffee again, and was pleasantly surprised that it actually tasted good."

Plusy: "Free earphones"
Minusy: "Delayed boarding Delayed flying after boarding Delayed in flight service"

Plusy: "Staff was really nice and helpfull"

Plusy: "WiFi wouldn't work. Dark skin Asian flight attended had a shitty attitude. Would tell me FOR SURE if they would be set I g alcohol and was rude about it."
Minusy: "No delays."

Plusy: "The staff and crew were so helpful and friendly! Stress free flight."
Minusy: "Nothing"

Plusy: "Everyone was very efficient and friendly."
Minusy: "The microphone needs to be louder. It was very hard to hear."

Plusy: "On time."
Minusy: "Quality of all services are declining on Lufthansa."

Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."

Minusy: "Improve quality of on board announcements."

Plusy: "Crew was amazing."
Minusy: "Seats were very uncomfortable, no air controller and the TV screen with the flight information was right in front of us. Even the flight attendants couldn’t turn it off and it was so bright making it difficult to sleep."

Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Plusy: "Free entertainment, excellent food"
Minusy: "Cabin was too warm; unable to adjust air at seats"

Plusy: "We landed safely. I like the A380."
Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "More spacious seating. Crew was happy, nice and seemed to care. Good entertainment choices."
Minusy: "Food"

Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"

Plusy: "Clean new Airbus 380. Nice crew"

Plusy: "I liked the part of entertainment, bunch of free movies we could watch"
Minusy: "the Meals. It could have been perfect when there was other options than vegetarian."

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "The crew was intuitive and caring. Very nice and polite"
Minusy: "The is no good reason why we had to wait 1 hour in line for security as only two Security booth are active. I believe there is a room to increase the number of security mabhines and personal in that specific gate"

Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Plusy: "Short flight with swift and effective service"
Minusy: "Nothing"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Timeliness of fligyts"

Plusy: "Very pleasant crew."
Minusy: "No complaints"

Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Plusy: "Flight attendants went above and beyond helping my little granddaughter who was ill with a fever. Economy Plus is very comfortable with great service. My special meal was delicious."

Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Minusy: "Opóźnienie lotu"

Minusy: "I was waiting over 1 hr for my l"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Smooth fast flight with good service!"
Minusy: "Late taking off which happens, but they tried to make up the time in the air as much as they could on a short flight,"

Plusy: "I like everything. Everything orderly and perfect."
Minusy: "The screen for viewing movies were not functioning all the time."

Minusy: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Flight was on time, plane was clean, food was good, entertainment worked (except WiFi, but I didn't need it anyways)"
Minusy: "One crew member oversaw me several times when distributing beverages because the gentlemen next to me ordered two, and she assumed he's ordering for me (which he didn't). She explained herself, but didn't apologize but made it sound like it was my fault. When I ordered 2 beverages (wine and water), she said she doesn't have time to hand out two beverages to each passenger."

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "I travel in so many airline but lufthasen is very good airline i want to travel again"

Plusy: "Ease of boardibg and getting through security"
Minusy: "Nothing"

Plusy: "Left in time, arrived too early"
Minusy: "Boarding took a lot of time"

Plusy: "Everything!!"
Minusy: "Me starting to get sick!"

Minusy: "Not enough time to make connection even though customer service said an hour was enough. Security line was too long. We missed our first flight. Customer svc rep said we had enough time but we weren't the only ones to miss. He made it seem like it was our fault."

Minusy: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."

Plusy: "Nothing"
Minusy: "Nothing"

Plusy: "It got me to my destination safely."
Minusy: "The seats are way too close together for such a long flight. I fought off a panic attack for much of the trip. It was suffocating. I should not be able to give the person in front of me a head massage. The personal space humans should have was horribly invaded. I'm a 62 year old woman who's in good shape but even for me it was an act of gymnastics to get in and out of my seat. On my flight to Europe on the 13th with your airline our section of the plane did not have working monitors so it was like watching paint dry for 11 hours. So boring!"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Delayed flights for a day"

"The staff between IAD and Copenhagen was not friendly"

"They lost my checked in bag."

Plusy: "I liked the service and the food"
Minusy: "The lack of movie choices"

Plusy: "The crew was very attentive."
Minusy: "The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family."

Minusy: "No food, no entertainment. Ridiculous!! Not even a damn sandwich!!"

Plusy: "The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help."
Minusy: "More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight."

Plusy: "Crew was very pleasant."
Minusy: "There were no announcements at all about the delays! It was confusing and poor service."

Plusy: "Seating room, food, and service"
Minusy: "Nothing"

Plusy: "New, clean airplane with a friendly and professional crew. It was not as uncomfortable as some of the other airlines I've used, though eight hours in economy is still too much. I chose it in part because of the connection through Copenhagen, which I recommend for an overnight stay. Great city."
Minusy: "The chicken something or other on one of the flights was truly disgusting, but the rest of the economy food service was okay."

Minusy: "Seats and spaces seemed a tad smaller and less comfortable than other airlines"

Minusy: "Could not have been better"

Plusy: "My flight has been cancelled"

Plusy: "- Good entertainment - Boarding on time"
Minusy: "- Airplane food - I know it's not going to be mind-blowing, but the breakfast was salad and a fruit cup which, for a vegetarian meal, is particularly unappetizing"

Plusy: "On time"
Minusy: "Charges for everything"

Plusy: "Efficient friendly service."
Minusy: "We were economy so no food was provided, as expected so cannot rate. No entertainment was offered either."

Plusy: "Flight was on time. Bathrooms were clean."
Minusy: "Dinner and breakfast were terrible, especially for a long transatlantic flight. Attendants were curt. Movie selection was subpar compared to other airlines on similar flights I’ve taken."

Plusy: "Transfer time is not sufficient due to customs in Sweden customs inspection takes too long for only one staff."

Plusy: "Everything was bearly acceptable"
Minusy: "I asked the stewardess if she could fill my water bottle and was actually told that only one glass of water per person was allowed! Next time I would try Norwegian Air, which is known as a budget airline."

Plusy: "On time."
Minusy: "The cabin crew was detached, and curt."

Minusy: "We arrived late in Copenhagen and I had 20 minutes to catch my connecting flight. Even though I was checked-in for the Copenhagen to Athens flight it left without me. I was then transferred through Prague to get to Athens and again missed my connecting flight through there. Now I am stuck in Prague looking for a flight to Athens and most likely will miss my next flight from Athens to Karpathos and will again be stuck in Athens because there are no flights out to Karpathos until 19 of May, 3days from now. I was physically in the Copenhagen airport and could have made that flight, I feel that since I was already checked in they should have waited for me and allowed me to board. Now I will Be missing work!"

Plusy: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"
Minusy: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"

Minusy: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Plusy: "At når det bar noe som var mistenkelig så var det ikke noe alternativ, skift fly"
Minusy: "Å måtte skifte fly"

Plusy: "On time, movies, service staff"

Plusy: "One crew member was particularly nice and personable."
Minusy: "We waited an hour in the plane before take-off and after boarding, during which time the crew deliberately filled the cabin icecold air thick with the highly toxic fumes from the deicing. I got a headache from it. Throughout the process the entertainment units were disabled, when they could have helped distract passengers from this ordeal. The food was disgusting. When the Danish government has repatedly bailed out SAS, it would make a lot more sense for everyone involved to have higher quality Danish products on board for the meals, especially for such things as dairy products."

Plusy: "Excellent all around. Super smooth, friendly and fast!!"

Plusy: "A good and safe flight"
Minusy: "I'm very dissapointed about SAS food-service. One can't get even the simplest Bisquit without playing. Most other companies I fly with serve food for Free."

Minusy: "The flight was good but it seemed like the heat was on instead of the a/c. besides that it was fine."

Minusy: "On the flight Copenhagen to WAW only one cup of water per passenger..?????....."

Plusy: "Quick flight"
Minusy: "1 hour delays and 70 euro bag fee"

Minusy: "Flight delayed too long, 2 hours. No snacks, only drinks."

Minusy: "I was unable to check in over the mobile app nor online. Had to do everything at the ticket desk in both the US and overseas. Made me feel as though I didn't have a reservation in the system."

Minusy: "This is my first international flight that didn't include complimentary beverages. No free wine or alcohol, and only ONE complimentary beverage on the entire 9 hour flight! They only came around ONCE with the beverage cart! (and this was like an hour and a half before they served dinner, which didn't include a drink). They also only came around and offered water ONCE on the flight. Normally this would be every 1-2 hours. Also, the flight was delayed by about 2 hours, and they didn't make an announcement until we were about an hour late. Thankfully, I was getting updates from Kayak, or else I wouldn't have even known we were delayed."

Plusy: "Super Ontime"

Plusy: "Legroom"

Minusy: "Not water for children."

Minusy: "The flight arrived an hour late."

Minusy: "I tried to change the return date, as my work schedule changed. And I was told it would cost me $1300. So I had to buy a whole new ticket and ended up not using my ticket bought on Kayak at all. Shame."

Minusy: "Flight was late and they left us completely hanging at the Stockholm airport with no agents anywhere to be found and no instructions on what to do about the missed connection."

Plusy: "Clean plane, decent food"

Plusy: "Being on time"
Minusy: "Jetlag from the previous flight, please do something about it, just kidding..."

Plusy: "they were quick and apologetic"
Minusy: "I did not like having to pay Euro 70 for my luggage at the AP. I do not recall ever having got the option to pay for my suitcase online when I booked my ticket. You guys need to make this more clear."

Plusy: "Space between rows of seats was excellent"
Minusy: "No options in menu. No free wine, beer and other spirits."

Minusy: "Rated low on food and entertainment because they didn't have any of such items... Not because they were bad."

Plusy: "There was enough space for your legs, there were blankets and pillows which is nice for a long flight. The individual entertainment screen is preferable for a long flight, so you can watch a movie of your own choice."
Minusy: "There were two diner options, chicken or cod, and I was just given the cod without having an option to choose."

Minusy: "Not even one bag was included!! And to add a bag is extremely expensive!!! Paid five hundred dkk for one bag!!! Terrible service as well!!!"

Minusy: "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."

Plusy: "Wide seats with excellent leg room in exit row- a bottle of water waiting at or seats-- we love the two seat configuration --attendants ready to serve any need with a smile."
Minusy: "Bought our tickets from Kayak and as a result had a very difficult time upgrading seats."

Minusy: "Bought tickets 8 months before flight. Was put on Standby status. Unable to get confirmed seat assignment until about 15 minutes before flight. Wasn't sure we would make flight until new boarding pass was issued by gate agent. And that boarding pass bounced when trying to board plane. New boarding pass had to be issued with another seat assignment. SAS is on my no fly list."

Minusy: "Gate attendant in Stockholm was not pleasant to my travelling partner, when she was concerned about me being able to get on the flight in the rush from leaving the very delayed flight from Reykjavik. she was not empathetic; was unhelpfully directive, impatient."

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Minusy: "The breakfast scone was disgusting but dinner was great!"

Plusy: "I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time."
Minusy: "The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting."

Plusy: "Friendly crew!"

Plusy: "Nothing"
Minusy: "Really old plane with uncomfortable seats and really bad in flight options. The air conditioning was also broken so the entire flight felt hot and muggy, this is on a 12 hour flight!!"

Minusy: "Connector was late so I’m stuck in London til tomorrow"

Minusy: "they lost my suitcase!!!!"

Plusy: "Crew excellent"
Minusy: "Boarding process lengtoamd flight delayed"

Plusy: "Crew was very professional, food options were excellent."

Minusy: "Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases."

Plusy: "comfortable seat, tasty food, pleasant attendants"
Minusy: "Overly focused on pre-birding security while handling it in a very amateur way in Bud. Water and Food service offered for lunch and then not even a glass of water for 8 hours. Poor entertainment options."

Plusy: "Not much"
Minusy: "Being delayed for 2.5 hours wasn’t pleasant. Once we finally boarded the crew members did apologise in person to all first class customers. I was sitting with my granddaughter right behind it. We felt like a second category customers.... nothing to add to it it shows it all"

Plusy: "Nothing"
Minusy: "Bad customer experience"

Minusy: "The seats they need to be refurbished I was sitting on the iron"

Plusy: "Nothing"
Minusy: "Not only do you now have to buy food and drink, by the back of the plane they’ve always run out (our flight was not even particularly full). Flight was delayed an hour - I’ve taken 4 BA flights in the last 5 days and every one has been delayed by at least one hour. No longer worth the price."

Plusy: "direct flight and flight times"
Minusy: "old plane no option to reserve seats. ended up with 4 random middle seats in the plane"

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Minusy: "The tickets arrived at 9.50 am for 10.55 take off. I tried to cHe Kin in line but it didn’t let me. I went to the counter and they told me check in had closed and I would have to buy another ticket. It was my fault for buying a ticket. Goodbye £200. Thanks BA"

Plusy: "The website would not allow me to enter my passport details as I have PR status. As a result I could not select a seat of choice. it would be much better if PR details could be added when passport info is not accepted. The flight was fine"

Plusy: "Nothing...!!!"
Minusy: "The flight got delayed 1:30 hours, because they had to change planes in London and we were wating in Amsterdam. We didn't aboard fast since there was no space for the hand luggage so they had to send the luggage to the belly of the plane at tha last minute. Definetly the worst fligth ever!!!"

Plusy: "Crew and food"
Minusy: "A day before my flight it was already known that it is delayed (how possible...?) and it was delayed. Even though we were on time to board plane to Boston we had to wait for another flight."

Minusy: "This seems like an old plane. Poor quality of screen to watch movies and very small selection of movies. No charging spot to plug and charge our phones. This was a long trip and these two elements are important to make the trip enjoyable."

Plusy: "The flight staffs were awesome"
Minusy: "No USB port on the plane"

Plusy: "The staff in airplane was okay"
Minusy: "The boarding staff are very rude"

Minusy: "I would have preferred a larger breakfast. For a flight departing after midnight, a dinner was not necessary—but a good breakfast was!!"

Plusy: "Great service, and very smooth flight"
Minusy: "I got to the airport the morning of my flight from Warsaw -Dublin and was told my flight was cancelled and no longer exists. Luckily I got a hold of my daughter who was in LA at this time and woke her up at 1am with this issue. She called the web booking company Webjet where you directed us to buy the flight, and was told by Webjet that my flight was cancelled the day before and we were not notified IN ANY WAY! By some miracle, my daughter was able to talk to Webjet and get me on a new flight last minute. Again, this is all happening at 1am California time while I am stranded at the airport in Warsaw! Unacceptable!!! I am however glad that the issue was resolved and I made it home safely. But I think someone needs to look into this immediately because if it wasn't for my daughter, I wouldn't have left the Warsaw airport due to the fact that the airline cancelled the flight and neither the airline, Kayak, nor Webjet notified me...."

Minusy: "Plane departed late and stalled at landing- delay caused me to miss connection and set me back getting home by 7 hours at the end of it all."

Plusy: "Not much, crew were pleasant though and the flight on time."
Minusy: "It was like being on a really cheap budget airline, but paying expensive prices. Food only for sale with a British credit or debit card, won't take cash,no menu cards, and even if I'd wanted to get food, no gluten free options, which is not a lifestyle choice for me, but a necessity.Scruffy dog-eared magazines in the seat pocket. Not even an offer of tea or coffee. Check-in online would not allow me to change my seat, although it told me I could. I fly a lot, but tend to avoid BA now if I can, and this flight just confirmed that preference."

Minusy: "The entire flight was boarded before the crew determined the engine would not start. We sat on the plane without AC in Chicago for nearly 3 hours. Ultimately the flight was delayed overnight causing me to lose an entire day of vacation in Italy."

Plusy: "Everything was smooth. crew was courteous. Flight was plesant"

Minusy: "Boarding at Frankfurt difficult"

Plusy: "Nice crew. Flight was on time."
Minusy: "No food unless you Pay for it."

Plusy: "This is was actually a flight operated by Qatar Airways and my first time with them. And you know what? It was like going back in time: this was exactly what and how BA used to be even 10 years ago. Thank you, Qatar, for wonderful service!"

Minusy: "Food are discasting"

Minusy: "I loved everything except the in flight entertainment which was very limited and boring. Please upgrade it to the high standard and good quality of everything else. I spent the whole flight reading!"

Minusy: "We couldn't enter the gate area until about 30 minutes prior. There wasn't anywhere else to wait so eveyrone nded up standing around the gate. Which blocked the hall to the restrooms and ended with a lot of people standing at a store front."

Plusy: "Comfort. Entertainment. Service. Comfort. Did i mention it was comfortable? Also dark. Very dark. Which is exactly what you need on a long flight. Food was also exceptionally good for an airline. The bathrooms were also clean and had nice sinks."
Minusy: "Nothing."

Plusy: "The flight to NO was good. Service was good as well."
Minusy: "The seating was much more cramped than the flight to Ireland. Very tight quarters for a 10 hour flight. Other than that, it was good. We arrived safely and that's the best feeling ever!"

Plusy: "The staff very friendly and helpful"
Minusy: "We missed two flights,made it on the third trip.when trying to get some help and information I felt like they were blowing us off ( employees at the airport in Paris) not so much British Airways.The first time we missed the flight it was because we were sent to the wrong gate,and we tried to get information we were told to sit down our plane would be next.We then had to start the process all over again going thru check in and security, proses was so slow we missed the second flight,then I had to go thru the process anion retrieving our bags,going thru check in and security the third time,by the time I got to the gate they were boarding. It was a nightmare and I got to feeling we would never get out of Paris.Not so sure I would want to go to Paris Airport again.? If I would use BA."

Plusy: "On time"

Plusy: "Nothingh"
Minusy: "Cancelled flight"

Minusy: "We arrived at the airport more than 2 hours in advance since this was an international flight. There was NO British Airways staff available to help with obtaining actual boarding passes which were NOT available on the BA mobile app. Although we made the flight with enough time, that was only because the security line was short and the passport control line was short as well. British Airways should have staff available to process passengers and boarding passes, luggage checkin, etc. earlier for their flights."

Plusy: "The crew was really nice and the food too"
Minusy: "The only thing not that good is that The comfort of The seats and The legroom was not The bestia, at leas not for a long flight like this pone."

Plusy: "Very good flight and no problems to relate. Food was good and service excellent."
Minusy: "No issues to raise."

Minusy: "Heathrow connection process almost caused me to miss my flight, despite having 2 hours between connections. Security officer at Heathrow was very unprofessional, and took a great pleasure in delaying my processing through the security line. Specifically, I did not remove a PHONE BATTERY CHARGER from my carry-on for screening, so he proceeded to dump out the whole backpack contents, and then purposefully was very slow about putting things back in one by one.As an active duty police officer I understand the need for security and follow all the regulations and instructions to the best of my abilities. However in this case the security officer went out of his way to make the process as slow as he could. Very bad, stressful experience traveling on BA with connection at Heathrow."

Minusy: "Transferring from one flight to another, from one terminal to another. Definately, too litte time for transfer. Rushing, with no time to stop at the restroom."

Plusy: "I liked the fact that the crew got out of he way when I went to the bathroom."
Minusy: "The boarding process was chaotic, everyone ran to board and it wasn't clear who could board when, there was no wifi on the plane, the "screens in the headrest" were not functioning, and the ones that were were SO OLD that you could see the lines on the screen where you were supposed to touch, entertainment was terrible, and we sat on the runway for over three hours because "the left engine wasnt starting" only to discover two hours later that a latch was frozen which is why it didn't start, so they defrosted it and then we flew. WTF?!"

Minusy: "Food is not good. They are charging for specialized meal. I haven't seen any international flights that charge for meal."

Plusy: "Quick boarding. Crew ok. Flight on time"
Minusy: "All food and breuvages to purchase. Not even glas of water complimentary in economy."

Plusy: "Nice plane, nice people, comfortable seats most importantly for coach though a bit cramped"

"First time I have flown AA in years and remembered why. They can never seem to recognize my AA Awards# but the marketing Dept sure can. So I never get flight credit. The crew was busy txting instead of being polite. I said hello, goodby, and thank you. Got no response back… as usual. I am a normal sized person but the seats are so small even I was uncomfortable. No drinks or real snacks on a 4.5 hr flight? Really? TSA precheck # not on passes even though entered when I purchased. Cherry on top, USB ports broken on all seats in my row… on both flights. WiFi sucks had to buy it just so it would work. At least the pilots know what they are doing. I’m going back to boycotting AA flights. Go Delta! Never have these issues when I fly them."

"No food except pretzels were served and no movies available - no comment can be made"

Plusy: "Crew was very friendly. Connections great"
Minusy: "Seats very uncomfortable."

Minusy: "The past two times flying with American out of Dallas my girlfriend and I have been separated on the flight. The first time we were able to be placed with each other but this time the attendant at the counter basically told everyone that because the flight was booked and there were so many people who had the issue that she could not move anyone around to be with their families. That on top of being rude to many of the flyers just makes the DFW experience with American feel like they don’t care about you."

Plusy: "Na"
Minusy: "Did not make this flight"

Minusy: "Not as crowded as the LAX to PHX"

Plusy: "Overall very good flight!"
Minusy: "Nothing much!"

Plusy: "Boarding was good"
Minusy: "Seats are abhorring, No space for knees. Horrible food."

Minusy: "The flight was very good. The landing sounded rough with a lot of braking. Crew were really friendly. The food was expensive but fresh sandwich. Plane was beautiful. Lovely flight overall"

Minusy: "The layover was 40 minutes but from one gate to another takes 30 minutes, I was one of the last person aborting and the doors were about to close."

Plusy: "NOTHING"
Minusy: "AMERICAN IS THE WORST. Never flying with them again. My flight was cancelled, &they would NOT rebook me until 2 days later. REFUSED to compensate for the hotel I booked for the night. Held my baggage hostage & would not return it for a whole day. And their customer service is non-existent."

Minusy: "Flight was delayed twice, and the flight was very bumpy and the pilot really had a bad landing."

Minusy: "The man in the aisle seat was so obese he took room from the middle seat, which caused that person to lean into my seat. I spent three hours leaning to the right against the wall. If the airlines are going to make the seats smaller, they need to make arrangements for people who don’t fit in the seats. Entertainment didn’t work."

Plusy: "Being able to pick your seat ahead of time, comfortable leather seats, snacks, on-board entertainment and free carry on make it worth paying a little extra over the other budget airlines."
Minusy: "Constant delays. Maybe it has more to do with O'Hare itself than AA."

Minusy: "Rushing from gate to gate after sitting on the tarmac for 30 minutes after not having anything to eat on the four hour flight from PHL. Not being able to get anything healthy because the layover was reduced from 40 minutes to 5. GIVE US SOME FOOD DAMMIT!"

Plusy: "Crew"
Minusy: "Having to check our carry ons. We noticed another passenger had placed two carry ons in the overhead. If others are doing that, it forces others to check their carryons."

Plusy: "Smooth ride, good service."
Minusy: "N/A"

Minusy: "As soon as I boarded I noticed a strong urine smell. It didn’t really go away, or I just got used to it."

Plusy: "On time and convenient"
Minusy: "Crowded"

Plusy: "The crew was nice"
Minusy: "More than 3 hour delay, entertainment system audio did not function and the flight path was set to Palm Beach instead of Orange County."

Minusy: "Late , didn't make it on our flight back to Santa Ana"

Plusy: "Nice newer plane, beautiful."
Minusy: "Though I was in a elite preferred seat (not biz). I had about 6-7 inches from my face to the built in screen in the headrest. Hard not to notice that I couldn’t move an inch without hitting the seat in front of me or passenger next to me."

Plusy: "Boarding was quick and organized"
Minusy: "No face masks or ear protection made sleep difficult"

Plusy: "Too many commercials on the TV before being able to watch the show."
Minusy: "The aisles are not wide enough and people continue to hit me with their luggage and hand bags. Always the people waiting block the entrance of the gate when it is time to board."

Plusy: "On time, crew was helpful and kind, entertainment options were vast."

Minusy: "For the planes first flight of the day the crew deicing process caused a 75 minute delay. On return flight at 10:15 pmwe waited on the runway for over 30 minutes because the ground crew wasn’t ready. There were no other planes in or out anytime near our landing"

Plusy: "The AA flight attendant staff served good food and enough snacks and beverages to make me feel full on my 11 hour flight. The selection of movies and music was very diverse. And tge flight was an overall enjoyable experience."

Plusy: "Very smooth trip from beginning to end."

Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."

Plusy: "Crew was very nice. Free snacks provided on plane."

Plusy: "On time and very professional"

Minusy: "The snack had coffee in it."

Plusy: "There was a TV. Crew was friendly and professional."

Plusy: "I enjoyed the Gps chart showing the flight data from takeoff to landing."

Plusy: "Rapid boarding. On time performance. Plane was reasonably clean."
Minusy: "Seats were tight but OK for a 3 hr flight. AA allows first passengers to carry excessive carry-on forcing later boarding passengers to check everything."

Minusy: "Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise."

Plusy: "Staff was honest. Pilot and ground representative kept us updated."
Minusy: "Delay while we waited for a crew from Denver and nobody cleaned the plane while they waited. Instead the crew arrives quite late to find a dirty plane. While the plane was being cleaned our Co-pilot was reassigned. We waited on the plane while they scouted up a different co-pilot. This caused another delay. Staff did the best they could but the organizational incompetence was not lost on the passengers."

Plusy: "santa ana airport"
Minusy: "charged me ＄50 when i checked in my suitcase."

Plusy: "The entertainment selection was wonderful."
Minusy: "The flight left on time but arrived late by at least 1/2 hour. I am small but the seat was narrow: my neighbors kept on hitting me when they moved. And I think it is terrible to have to pay to reserve almost any seats except for the middle seats."

Plusy: "Flight was quiet and uneventful, but late."
Minusy: "no good glutenfree options. How about a Turkey Sandwich on multigrain gf bread? Or a wrap made with corn tortillas? Toasted almonds instead of only pretzles. Or a coconut macaroon instead of a cookie made with wheat."

Plusy: "We did get onto another flight that morning in the exit row."
Minusy: "I didn't receive an email to check into my flight for Alaskian airline/American Airlines, and when I tried to check in online from my confirmed ticket order the website wouldn't let me check in. When searching where to go at dallas ft.worth (DFW) airport to check in for our alaskian airlines flight the website sold us to go to terminal E 18 where they are, but when we arrived we were in fact flying out of a completely different terminal A, not having enough time to check our bags and missing the flight."

Plusy: "Nothing."
Minusy: "Our flight was so late. I actually missed the original time. Ran thought TSA, sprinted to the gate and then... waited for slightly over an eternity. But honestly, the great part of AA is the super small seats, really whi fits in these seads. Thank you. I'm 4-5."

Plusy: "Seats were new."
Minusy: "A lot less leg room than Southwest. Very cramped. Boarding crew in PHX was very uptight and stressed. Not sure why as everything seemed in order."

Plusy: "Great customer service from the ticketing agents, gate agents, flight attendants and pilots!"

Plusy: "Polite and professional"

Plusy: "Odprawa na lotnisku w Chicago była OK"
Minusy: "linie lotnicze American Airlines bardzo zła obsługa stary samolot niewygodne siedzenia bardzo słabe lądowanie obsługa w samolocie była nieuprzejmy długo trzeba było czekać"

Plusy: "I love the stewartesssssss"
Minusy: "The dudes cause they prolly gay"

Plusy: "As I was sitting there waiting to board the plane I started to have anxiety. Watching how many people lined up to get on the plane made me a little nervous. I even thought about renting a car and driving from Dallas to OC California. I waited until i was almost the last person to board. What a pleasant surprise. I was seated between 2 lovely people who probably could have but didn't hardly talk the entire flight. The conversations we did have were pleasant, and they slept some of the time without snoring. It was a very nice flight home! And I'm thankful I didn't rent a car. Flying is much quicker!"
Minusy: "Same as above answer. Boarding the back of the plane first makes so much more sense! I'm totally sure you all have your reasons for doing it the way you do since you have been doing this thing for years now, I would just do it different."

Plusy: "The attendants were pleasant."
Minusy: "Why are you asking about entertainment? There is none. There were a few TV screens scattered about showing something, but no headphones were offered at all, and it appeared the entertainment, which was very hard to see, was NBC TV shows. The quality of air travel has plummetted over the last 10 years."

Minusy: "Everything"