Nowy Jork-LaGuardia – znajdź tanie loty

Plusy: "This is the way to fly long haul."
Minusy: "Frustration is it is impossible to sleep during the breakfast service, but this is a problem for all airlines and Virgin is better than most."

Plusy: "Amazing"
Minusy: "Nothing really"

Plusy: "Amazing !"
Minusy: "Nothing all good really"

Plusy: "Crew was great !!!"
Minusy: "Seating in upper class is uncomfortable and bedding is not fresh."

Minusy: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Plusy: "Decent crew, nice snacks."
Minusy: "Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay."

Plusy: "Entertainment and helpful staff"
Minusy: "Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin"

Plusy: "Everything was easy"
Minusy: "Business class seats are snug for big people compared to other airlines"

Plusy: "Great crew. Very kind and efficient."
Minusy: "American carriers seem to enjoy poor seat ergonomics."

Plusy: "Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!"
Minusy: "USB socket on the entertainment on both flight out and return was broken."

Plusy: "Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost."
Minusy: "Seat was shockingly small, even for economy class. TV was poor quality."

Plusy: "Amazing and helpful crew. Great seat."

Minusy: "We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did."

Plusy: "The crew were all excellent"
Minusy: "Dinner choice was poor. Starter was just a few salad leaves."

Minusy: "My tv screen could not show the movies"

Plusy: "The crew where awesome and catered to every need and requirement."
Minusy: "need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights."

Minusy: "Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food."

Plusy: "The crew were very attentive, they tried hard to help me with comfort, drinks etc. I didnt have food as it was so good in the Virgin Clubhouse!"
Minusy: "The bed! When you flip it flat its rock hard, and the matress they provide is useless! Need foam matress to really make it more comfotable. If the seat reclined another few inches i wouldnt bother flipping it."

Minusy: "They have to uptade the airplanes"

Minusy: "Getting home 5 hrs later than planned"

Plusy: "I had one of the few empty seats next to me."
Minusy: "The food is awful. Not enough toilets."

Plusy: "Food was very good"
Minusy: "Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it"

Plusy: "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Minusy: "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."

Plusy: "Everything except the food"
Minusy: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Plusy: "Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay."
Minusy: "Plane was delayed for 3 hrs. That's a bummer."

Plusy: "Nobody are better hosts than the British. Great service, lovely people."

Plusy: "Sharp good atention in counter"

Plusy: "A smoothtrip run by great staff."
Minusy: "Thé food was rather stodgy overall."

Plusy: "I loved the food and the amount of it. There were so many movies and tv shows and music to choose from!"
Minusy: "The seats weren’t comfortable enough for me to fall asleep."

Plusy: "We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly."
Minusy: "I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted"

Plusy: "Friendly staff"
Minusy: "Lack of business class seats and no premium economy seats on this flight"

Minusy: "No flight"

Plusy: "Amenities"
Minusy: "Bed was incredibly uncomfortable in first class. It was like sleeping on the floor. People talking loudly in the bar late into the night, which made it even harder to sleep. Didn’t sleep a wink on this 10 hour flight."

Plusy: "While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew."
Minusy: "Delay in boarding - not clear why. Can never get the wireless entertainment system to work."

Plusy: "Loved the food and ambiance"
Minusy: "The on air entertainment was surprisingly low quality"

Plusy: "Top glass airline"
Minusy: "I lake food and good service crew"

Plusy: "Nothing much"
Minusy: "MEL/AKL 7/7 FLIGHT CANCELLED. NO NOTIFICATION SENT. Online system down. .....try later. Had to call Philippines. Eventually got transferred to Air NZ 777.Great flight .... would never use Virgin again. AKL/MEL FLIGHT 13/7 CHANGED FROM 6:30 TO 7:50 TO 8:10. No advice. Online system down. Unable to get updated status. 20mins call to Philippines. No apologies.Ended up on an A330 800 .No USB points. Got a seat, but everything from cushions to Coke had to be paid extra. At be slightly cheaper, but no better than Tiger"

Minusy: "luggage never made it to Boston? Don't know who's fault it was.Problem was corrected."

Minusy: "One particular female member of crew could do with a refresher course in customer care service !!!!! I asked for water and she gave me something else, when I told her very nicely that I had asked her for water she began to argue with me that I hadn’t, I thought her very rude, (what happened to the customer is always right) I have been flying with Virgin for twenty years twice a year sometimes even three !!!! and never been spoken to like this from any other member of staff!!!!"

Plusy: "The cabin crew were excellent!"
Minusy: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."

Minusy: "Incredibly uncomfortable, not enough minimum space to fit my knees behind seat in front when front passenger reclined. 6 hours is too long to have a metal rod sticking straight into your knee caps. Shoulders were squished between other passengers and had to sit twisted the whole way and Im not a large person, but am 6ft. Cabin crew impolite and unhelpful. Food was awful and made my friend sick."

Plusy: "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Minusy: "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."

Plusy: "Cabin crew were accommodating and nice throughout the flight. Meals were good and the service was quick. Large range of entertainment selection for the trip helped pass the time."
Minusy: "The check in process and boarding process were very slow. It made going through security a bit stressful and I didn't have much time after going through the security to use the bathrooms or get a quick bite to eat before the plane boarded."

Plusy: "Staff were excellent and very friendly, service was great, and the entertainment on board was very good."
Minusy: "We were waiting in our seats for about an hour before take off due to a need to de-ice the plane due to snowy weather. I think everyone would have been more comfortable in the waiting area while this happened, or at least given the option to do so."

Plusy: "Food and entertainment was excellent"
Minusy: "Staff seemed a bit stressed and busy but very efficient"

Plusy: "love the lounge and easy check in and boarding, great attendants and smooth trip"
Minusy: "would be nice if lounge was open earlier - arrived for 8:30am flight and had to wait around in freezing cold terminal with no coffee for an hour"

Plusy: "Overall comfortable journey"
Minusy: "No option to book food option 24 hours before as could check in could not been done earlier than 24 hours before flight. I logged exactly 24 hrs before filled in details which took a few minutes by that time said too late to book special meal."

Plusy: "Talk about an awesome experience. I loved the friendly staff and the accommodations were superb. I could ask for no better. Even the food was excellent."
Minusy: "I have nothing but praise."

Plusy: "I loved how the airline crew were very accommodating. This was an awesome experience. A+++"
Minusy: "I have no complaints."

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Minusy: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Plusy: "Nothing"
Minusy: "They cancelled my flight. I never flew home. I missed my little Sister's graduation. :o("

Minusy: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "No entertainment and no food other than snacks."

Plusy: "new hi speed wifi, seats"

Plusy: "Staff was really nice and helpfull"

Minusy: "My flight got to New York so late!!!! I missed my international flight."

Plusy: "Nice crew and good equipment"
Minusy: "Bad bad food very disappointing"

Plusy: "Got lucky, and got an upgrade!"
Minusy: "Good staff on the plane very sweet like. Actually arrived early. Thought we would get breakfast on the flight from Madison Wisconsin to New York City."

Plusy: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"

Minusy: "lack of carry on luggage space. very tight. gate agents did not care about the customers. I had to stick my bag under the seat and only half would fit so my feet did not fit with my bag. it was a back pack. I do not prefer checking luggage since I've had so many bad experiences."

Plusy: "Nothing"
Minusy: "Sitting as they had to fix a broken plane. Missing my connecting flight and getting in late."

Plusy: "Friendly crew"

Plusy: "Small plane. Very good service. Did not suffer through the crazy multi level boarding calls that some airlines have. No super secret airline clubs that board first. Flying into the Marine terminal is the best part of the trip."
Minusy: "The wifi didn't seem to work at all on the plane."

Plusy: "An excellent flight"

Minusy: "Delayed 2 hours. Pilot said we were about to take off, sat in plane for another hour before we even moved."

Plusy: "Flight/seat, legroom uncomfortable. Idiot sitting next to me also had music loud and didn't turn it down when I asked. This was during taxing to take off. I was going to bring it to the attention of the crew after seatbelt sign was turned off, but once the flight was in the air, the noise of the plane/flight was so deafening that I could hear the music anymore, and neither would the crew if I had bought it to their attention."

Plusy: "Getting to destination"
Minusy: "Being delayed 3 hrs so not getting my baby to bed until 10pm"

Plusy: "Son got to see the cockpit after the flight."

Minusy: "Flight did not leave on time. Weather conditions were not a factor."

Minusy: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."

Plusy: "That the flight ran on time"
Minusy: "Everything is an added charge. No food option. No TVs. No friendliness. We were consistently inconvenienced as the flight attendant was seated next to us and interrupted us consistently with no apologies."

Plusy: "the staff and the drinks options, but that is normal for me, I always like the drinks."
Minusy: "The seating, for some reason I kept being placed by the emergency exits, but it's okay, we didn't have to use it."

Plusy: "I liked the seating pace most of all for me being 6'7""
Minusy: "I didn't like the eight dollars and change for Internet for a two hour flight. Really that rate should be based on the duration of the flight. That's fair."

Plusy: "Timing for connecting flights was very good, no missed connections, no long waiting times."
Minusy: "On one of my flights I could not pick my seat.. .it was assign to me, at the gate."

Plusy: "Because of our delayed flight, which made us miss our flight departure at our layover location, we were upgraded to Comfort+. I'm happy that it was recognized that we were going to be delayed 2 hours to our destination, and were given a more comfortable flight because of it."
Minusy: "Delayed flight which caused us to miss layover flight. Delta was quick to fix the issue and upgraded our seating to Comfort+. Time lost for vacation was my only issue."

Plusy: "Cockpit kept us informed regarding minor maintenance delay."
Minusy: "Was charged twice for one beverage. Also a receipt was not offered so this makes me think the flight attendant knew about the mistake but didn't want to address the error."

Plusy: "COMMUNICATION FROM PILOT"
Minusy: "LGA DELAYS AS USUAL."

Plusy: "Great staff! Friendly and kind."

Plusy: "Arrived within 15 minutes of scheduled time"

Plusy: "I really enjoy Delta and how they treat my service dog and I. Many other airlines are rude and uneducated, but Delta has always been on point."
Minusy: "There was nothing I disliked."

Plusy: "Airport staff was nice.. Boarding was good.. Flight attendants very friendly.. Smooth trip"
Minusy: "Plane too small.. Nothing but one beverage given all flight"

Minusy: "For some reason I could not pick a seat until I got to airport. Very stressful."

Plusy: "Staff all was good."

Plusy: "First On and First Off"
Minusy: "The passenger in front of me reclined for the entire airborne portion of the flight. I had her seat back in my chest all evening. The darkened cabin was pitch black. Disappearing flight attendant. Broken rear bathroom. Dirty Plane"

Plusy: "LaGuardia is terrible. We sat on the ground at the gate for 35 minutes after boarding because (according to captain) the ground control was not allowing plans to move. then there was a 30 minute delay for take off because of the traffic jam. If LaGuardia can't handle the traffic you should direct your clients elsewhere."

Plusy: "I was assigned exit row so I had extra leg room. Flight attendants were very nice and helpful."

Plusy: "The flight was great and it was 30 minutes early ! What airline actually arrives early anymore ?"

Plusy: "Seats were comfortable and sizable!"
Minusy: "I was seated next to an oversize woman which whom I had to share my seat with, literally speaking."

Plusy: "Easy to maneuver and get seating assignments."
Minusy: "People in New York not so friendly."

Plusy: "The all male crew was very courteous"
Minusy: "The fact that I çouldnt even watch a movie on my tablet."

Minusy: "Crew very bad no food for musslem"

Plusy: "The service was great, I appreciated the on flight snacks and coffee, there was actually enough space to be comfortable, the plane felt relatively new and updated, customer service over the phone was helpful (in trying to book a different flight), and I'm overall impressed with the flight."
Minusy: "There was a three hour delay for my flight because of equipment issues and then the delayed Delta flight I got on standby for (as number two) was oversold. Felt like Delta was a little disorganized with this aspect."

Plusy: "Nothing"
Minusy: "We delplaned out on the tarmac and we're bussed to the terminal. Plane boarded very late with no explanation. Plane from n.y. to GSP was delayed multiple times. Again we deplaned on the ground and had to walk up a lot of stairs (difficult for a couple of elderly people). I will never fly delta again."

Plusy: "Boarding was efficient and the crew were nice."
Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."

Minusy: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Minusy: "Very nice crew and great food"

Plusy: "The plane size & comfort was excellent. The staff were very friendly"
Minusy: "N/A"

Minusy: "Bigger seats the new ones are way to narrow"

Minusy: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Minusy: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Plusy: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Minusy: "Move the drapes a few more inches back."

Minusy: "The plane is so old..,"

Minusy: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Minusy: "The KLM crew are always great serving and treating you. Well above many other airlines."

Plusy: "Crew was great, very responsive and hospitable!"
Minusy: "more lunch choices, especially choices without dairy products."

Minusy: "Not being 1 hour late"

Plusy: "Nice staff and no delay"
Minusy: "Instead of crisps maybe a bit of cheese or crackers"

Plusy: "the drinks"
Minusy: "seat reservation. having to pay for luggage...."

Plusy: "Crew was very engaging and service was good."
Minusy: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Plusy: "Service is awesome. Food is great."
Minusy: "People with short connection are affected by the 15 to 25 minutes delay."

Plusy: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Plusy: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Minusy: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Plusy: "Overall KLM experience is good"
Minusy: "Food quality was mediocre for a business class flight."

Plusy: "Like the overall KLM experience"
Minusy: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Plusy: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Minusy: "Need more leg room!!! Larger meals needed."

Plusy: "Good food, friendly service"
Minusy: "More trash pickup; only one round of beverage service"

Plusy: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Minusy: "Less legroom, storage space, bad food, few movie options."

Plusy: "The service"
Minusy: "The food."

Minusy: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Plusy: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Minusy: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Minusy: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Plusy: "Crew was excellent -kind nice and very attentive"
Minusy: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Plusy: "Comfort was better than on the previous Dash-8. Food was OK."
Minusy: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Plusy: "I slept pretty much the whole time"

Minusy: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Minusy: "Didn’t happen."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plusy: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Plusy: "The attendants took great care of us. Super smooth flight."

Plusy: "Wifi on Board"
Minusy: "Nothing"

Plusy: "Left ontime and service was excellent."

Plusy: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Minusy: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Plusy: "Pleasant flight"

Plusy: "The flight crew was nice. Plane departed/arrived on time."
Minusy: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Minusy: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Plusy: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Minusy: "People could have helped"

Minusy: "We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie."

Minusy: "Service far exceed my expectations, seats were superior to anything I've every experience flying domestically in the US."

Plusy: "Crew and ground staff were amazing."
Minusy: "Seats. Always the seats, they need to be more comfortable and accommodating for long journeys. This is true for every airline."

Plusy: "The seats were nice and roomy and there was a great entertainment system. The flight was on a American Airlines 777."
Minusy: "Very Little"

Plusy: "Boeing 777 seating is comfortable, other is not so much."

Plusy: "Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag."
Minusy: "For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt."

Plusy: "Crew professionalism"
Minusy: "Earphone, squashy seat, limited leg space in economy class"

Plusy: "Just flight attendants"
Minusy: "I paid $123 for the flight and than I was profiled by the attended and forced to pay $85 to check in my carry on as a baggage. My carry on fit in the display model, it was 1/2 inch showing because of the handle and I was forced to pay an extra $85! Almost as much as my flight costed. When I was boarding the plane I saw several people with carry on baggage that were wider and longer than mine. I will never fly thru British Airways or book thru Kayak.com again. When I get back to my country I will file every complaint I can thru google and social media. I never felt so disrespected and ripped off!"

Plusy: "Great flight with excellent service, food and drinks"

Plusy: "The crew was friendly."
Minusy: "The flight was over two hours late. No USB ports for electronics. Leg room and seats were dismal."

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Minusy: "BA website very confusing and not efficient. There is. No option to book seats online. You. Only had the option to pay extra to book seats online which was crazy since there were many vacant seats on board ... it said you could book your seats for free online24 hours before flight but this options wasn't working ! This should not happen in these times"

Minusy: "The Plane Was Old, And And Crew Were Not Very Friendly. Seats Also Were Not Comfortable. Feel Like When Servicing From Accra To London, Or Vice-Versa, British Airways Aren't Heavily Interested In Servicing Their Ghanaian Customers."

Plusy: "The 787 aircraft is better"

Plusy: "The drinks were great, however the food specifically the salmon meal (Great Britain breakfast) seemed to be missing something. The stewardess mentioned my partner to have the chicken as there was only a portion of the meal. But, I paid £24 for the meal. Although, the vegan and veggie meals were great!"
Minusy: "Next time I will pay more attention to the two row seating and pay for seats in that area of the plane. Other than that, good service."

Plusy: "One of the most comfortable cabin interiors I've been in for 747s"
Minusy: "Flight boarding was delayed fairly significantly, the second time this has happened to me out of two flights. Certain "hand luggages" were allowed onto the plane despite then failing to fit in overhead compartments and slowing down the whole procedure. Food was bad."

Plusy: "Lots of delays due to technical problems with the plan. Had to be moved onto another plane. More than 3 hour delay."

Minusy: "Economy seating not so comfortable"

Minusy: "I had a problem with seating due to a medical condition and I wasn't relocated"

Minusy: "Showed up 3 hours before departure and still missed our flight. The agents were extremely slow and rude. If you have a giant line of people who have missed their flight your system obviously isn’t working. Avoid Heathrow’s British Airways by all means if possible."

Plusy: "Nice flight"
Minusy: "None"

Minusy: "The ground crew at check-in was not friendly nor helpful."

Minusy: "They sat me in the last row but at least the chair reclined. Boarding was a mess. But entertainment and food were decent."

Plusy: "Friendly, consistently would come to collect trash. Staff was fast in responding to calls."
Minusy: "Didn’t find out I needed a landing card until the end of the trip. And they didn’t have pens to fill out the landing cards"

Minusy: "Sorry I can’t give you feed back, because I missed flight due to my own fault!"

Plusy: "The only good thing was that the flight departed on time. On arrival we had to go into a holding pattern, then once on the ground, there was a glitch and we were held on the place for about 30 minutes. We did make our next flight, however, but some people missed theirs."
Minusy: "No food was offered -- except to buy -- even though it was breakfast-time. This was a very disappointing flight!"

Plusy: "Every things I always liked to go with you"

Plusy: "Everything was great"
Minusy: "Not much space. Seats were too narow."

Plusy: "The crew were friendly and efficient"
Minusy: "The food was okay and they didn't have the item per the menu handed out, but the staff were apologetic"

Plusy: "The crew on the plane were nice."
Minusy: "British Airways misplaced our luggage for three days, and would give us no further information than "it will arrive soon." So, we were stuck near the local address we had provided in case they called for 2 full days. They refused to give us a more precise time as to when they would be delivered. Well, at one point they did say that they would be delivered at noon, but they weren't. Throughout the entire time waiting for the luggage to be delivered, there was no sense of urgency or concern on the part of British Airways. It seems missing luggage is just Business as Usual at British Airways."

Plusy: "The entertainment controls give many options which is nice to help pass the time."
Minusy: "The attendants were not as helpful as I thought they should have been and actually were a bit unpleasant."

Plusy: "The crew were friendly and took their time answering questions. We were offered liquids often, the food was just OK, the entertainment units worked well, the chairs were relatively comfortable.. We were allowed to wait for the restrooms. Yeah,,,"
Minusy: "The food could be better and of course more leg room."

Plusy: "Shame that you do not even serve a glass of water!"

Plusy: "See above"
Minusy: "See above"

Plusy: "A new low!"

Minusy: "Ruse at check in"

Plusy: "Crew was terrific! Comfortable equipment, nice food offered. Generally felt the entire BA team had a great attitude which makes a world of difference regarding the experience."

Minusy: "Boarding was delayed both departing and arriving for this trip. Poor communication from British Airways."

Plusy: "After a slight delay, the crew got everyone on board quickly, and we got off, making up some of the time we had lost. A real "greased landing" by the pilot, (I didn't know we were down till he hit the brakes)."

Plusy: "Even though unavoidable security delays made my husband and me last on the plane, we were able to board, and made all our connections. THanks!"

Plusy: "The staff are friendly and cheerful. No food or entertainment for the short donestic flight (as would be expected anywhere for a 50 min flight)"
Minusy: "Boarding badly organised ... signs telling you where to queue are double sided and depending which side you see first direct you into the wrong lane... Left a bit late but arrived pretty much on time. Baggage didn't arrive after a 2 hour transfer and this is the third time in four times over the past few years. I strongly do not recommend BA as a domestic UK connection after an international arrival."

Plusy: "We did land OK but JFK was snowed in and this probably caused the many problems we encountered. Iq always have bad luck flying in and out of that airport so I don't completely hold BA accountable. Staff we polite and efficient."
Minusy: "We were stuck in the plane for an hour and a half after landing at JFK. On the ground they ran the engines so loudly my husband got a terrible headache. We mentioned the noise problem but were ignored. Once allowed to debark we were crammed into a long cold hall and waited another 1/2 hour before moving towards immigration clearance. To top it off the baggage conveyer system was broken and we waited another 45 minutes before they shut the building down. So we left with no luggage exhausted. One piece of luggage was left back in London. Not pleasant at all. We did get our luggage returned 3 days later. That was good."

Plusy: "Flight crew did a nice job and seemed to enjoy what they do."
Minusy: "When you book your ticket you should be able to choose your seat without having to pony up $35 to do it, I don't understand why you have to wait until you check -in 24 hours before your flight to get a "free" seat. Food was just okay. Seats not that comfortable."

Plusy: "Great flight - on time and right price!"

Minusy: "Customer service my one of the crew members extremely polite and rude."

Plusy: "We had a close connection so they moved us to the front of plane before landing to ensure we were the first off the plane."

Plusy: "They changed my seat when I asked them too."
Minusy: "The stewardess told me for the last meal, that they ran out the no. Vegetarian meal so I must choose the veg one. Later he said he gave me the preference for the earlier meal so this one shouldn't be a problem if I didn't get what I asked for. Totally blew my mind. The audacity with which he gave me his explanation was extraordinary. Sorry British airways, don't need that attitude. Wrote to them about this, haven't yet replied back. The flight was pretty old by itself. Not like the ones that go from London to United States. The Seats were smaller and had a very uneasy contour, the entire plane just looked a little banged up. The crew always seemed in a rush, to busy to even hear or look around."

Plusy: "Nothing"
Minusy: "I paid to upgrade to the exit row because I am 6 feet 5 inches tall after boarding they informed me that I could not sit in that seat because I needed a seat belt extender they made me move to a regular seat that was so tight that my knees were jammed into the seat in front of me coming back was the same the man next to me was 6 feet tall and he had no room also boarding was mass confusion as they have boarding from the front and rear simultaneously with no instructions so people had to shove past each other all in all I will never fly them again"

Minusy: "The airline needs to board and deboard by group number."

Plusy: "no"
Minusy: "on time departure"

Plusy: "Nothing"
Minusy: "They canceled the flight"

Plusy: "Gates, delays, changes"
Minusy: "Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience."

Plusy: "Friendly staff"
Minusy: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."

Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."

Plusy: "I was just happy to get a flight out early the next morning when my Thursday afternoon flight was cancelled."
Minusy: "I ended up in a middle seat due to having to be rescheduled, but it was still comfortable."

Plusy: "Odprawa na lotnisku w Chicago była OK"
Minusy: "linie lotnicze American Airlines bardzo zła obsługa stary samolot niewygodne siedzenia bardzo słabe lądowanie obsługa w samolocie była nieuprzejmy długo trzeba było czekać"

Plusy: "Very professional and friendly."
Minusy: "N/A"

Plusy: "Volare con American"
Minusy: "No snacks offered! No alcohol drinks offered!"

Minusy: "I found out that my original flight (Wilmington to NY) was canceled 5 hours before it was scheduled to leave. I was rebooked on an earlier flight to Charlotte, which I could do because I had coincidently finished packing early and lived close to the airport. At the airport, my new flight was delayed, which could have caused me to miss my connecting flight to Boston and be stuck at the Charlotte airport overnight. I was then rebooked on a flight that was leaving to NY, with a connecting flight to Boston at 7."

Minusy: "Always a problem with these guys"

Plusy: "The pilot was awesome! I felt very safe, and he was personable. He was very communicative about our short delay on the runway and also about the storm that we were passing. Very nice crew as well!"

Plusy: "Everything!"

Plusy: "Staff was pleasant"

Plusy: "The cookies were good"
Minusy: "The gangplank was broken. It took so long for them to ascertain the situation, move the broken gangplank away, move the plane from gate B15 to B16, load passengers & luggage and take off, that I missed my connection in LaGuardia. I had to get a standby flight & thankfully got on. Why wasn't that equipment checked out long before it was used?"

Plusy: "Flight attendants."
Minusy: "Last Friday I had booked my flight for 8am, but when I woke up at 5am I found that they had just cancelled my flight without reason or rescheduling at 4:30am. I called the flight (American Airlines) and was put on hold for 45 minutes. Once I was able to get a hold of someone I rescheduled my flight to 7am, which was very rushed. I still managed to reach on time. my 1st stop was LaGuardia and there my gate was exchanged several times and my flight was delayed for 2 hours to Montreal Canada. I reach Montreal and missed my connecting flight to Winnipeg. Again American Airlines did not reschedule for me, the best they can do is give me a $12 voucher for food. So I get my rescheduled for a flight 3 hours later with an additional atop to Toronto. Unfortunately due to all these circumstances I miss one of the wedding events. I was supposed to reach Winnipeg at 4pm but end up reaching at 12:30am. When returning from Winnipeg, I came across more problems. My flight was cancelled due to weather, and again it is delayed for two hours. Our plane had left the gate and so when the airports in NY were closed we were far from the gate. They made us take our luggage and walk back to the airport. There were no clear instructions given and again I had to reschedule. I was stuck in a country with no family or friends at the airport two hours short of a 24hour day. I am really disappointed in the kind of treatment I received as a flyer, and I have flown many times with other airlines. I also don't buy from Kayak, and this will be the first and last time I ever do."

Plusy: "EVERYTHING"
Minusy: "EVERYTHING"

Plusy: "Crew was very friendly. It was very comfort and the seats are very good."
Minusy: "They changed the terminal for departure three times. Every time it changed al lot of people had to take the shuttle between terminals again. I don't think it was American Airlines fault, but the la guardian airport was not really customer friendly"

Plusy: "Delayed 3 hours"
Minusy: "Rude people"

Plusy: "Nothing !"
Minusy: "My flight was delayed an hour before being departed. And then canceled and then they moved my Flight and that flight was delayed too. I miss my grandmothers service, I am very upset to say the lease. I am not pleased at all."

Plusy: "Excellent service fligth on time no complains"

Plusy: "The airline staff was friendly"
Minusy: "Well I actually got to the airport 2 hours early. When we took off on schedule I never imagined we would fly for 40 minutes in the air and actually turn the plane around to land at the same airport that I left from! They said there was a mechanical issue with the plane. I spent 12 hours at the airport. It was an awful experience and I missed the celebration I was going to attend in New York. I arrived in NYC at 10:00 in the evening."

Plusy: "Made it to LGA"
Minusy: "Didn't make it home"

Plusy: "Prompt boarding, checked our carryons for free"
Minusy: "Air up too high like a refrigerator"

Minusy: "Delays are always bad point"

Plusy: "Fast entry... Great crew"
Minusy: "Entertainment"

Plusy: "I made it to NY somehow"
Minusy: "Everything. I have 2 roller bags I carry on to every flight I have ever taken and they charged me $25 per bag to check because it was a "snug" fit into their dimension box. Also gave no snacks and only half can refreshments, no entertainment."

Minusy: "Not being told the real reason for the diversion and being 7 hours late to LGA."

Plusy: "The crew was very friendly."
Minusy: "It was freezing cold on the plane. There was no way to control the amount of air blowing on me."

Minusy: "Horrible they transfer my bag to a different airport"

Minusy: "Everything"

Plusy: "Nothing"
Minusy: "Flight delayed 4 hours, AApersonnel at Luis and counter a little rude, seat was broken on plane....waited almost an hour for luggage!"

Plusy: "Very comfortable."

Plusy: "Customer service was great"
Minusy: "The landing to New York was very scary,"

Plusy: "Not a thing"
Minusy: "Cancelled flight no rooms accommodation ect...the worst flight ever taken."

Minusy: "There's no room for non skinny people. It was awful"

Minusy: "This flight was also delayed, was suppose to be in NY at 6pm but didn't get there till 9pm"

Minusy: "This flight didn't exist since it got cancelled. Had to wait on standby flight after standby flight to get to New York."

Plusy: "The flight itself wasn't bad"
Minusy: "The delays were such an inconvenience. It was unacceptable. However, the crew was great"

Plusy: "Absolutely nothing"
Minusy: "The service is horrible overall horrible, will never travel with American Airlines"

Plusy: "staff was friendly and helpful."

Minusy: "Nothing, last time flying this Airlines"

Minusy: "The flight cansel"

Plusy: "Kayak sent several updates regarding the flight delay."
Minusy: "Flight was delayed over 3 hrs however the airline itself didn't contact me only kayak"

Plusy: "it was more or less on time. no aggravations very smooth flight despite weather condition. i am so glad that you have very qualified pilots...... thank you danielle"
Minusy: "having the last seat so the back could not be reclined."

Plusy: "Everything went very smoothly. From check in to landing. Not one thing when wrong."
Minusy: "N/a"

Plusy: "I had a good experience"
Minusy: "Nothing as such."

Minusy: "Flight almost departed even though first flight was delayed due to terminal and gate issues."

Plusy: "flight crew was good actual flight was good"
Minusy: "boarded plane 20 minutes later than scheduled departure time spent over an hour on the ground waiting for take off - don't necessarily think this would be the fault of AA but frustrating none the less"