Znajdź tanie loty na trasie Wrocław - Nowy Jork-LaGuardia

Minusy: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Plusy: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Plusy: "Decent price for economy comfort seat, 4A."
Minusy: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Plusy: "Impressive service... amazing crew, very friendly and professional"

Plusy: "Flight was on time."
Minusy: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Plusy: "Fast boarding"
Minusy: "Slow in refuelling, got us delayed for 40-"

Plusy: "Great airline"

Minusy: "Flight got cancelled"

Plusy: "Slow service."
Minusy: "Better communication!"

Minusy: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plusy: "the drinks"
Minusy: "seat reservation. having to pay for luggage...."

Plusy: "Service is awesome. Food is great."
Minusy: "People with short connection are affected by the 15 to 25 minutes delay."

Plusy: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Minusy: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Minusy: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Plusy: "My seat"
Minusy: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Plusy: "Nothing"
Minusy: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Minusy: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Plusy: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Minusy: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Plusy: "The flight was smooth, the service was friendly, and the food with plentiful."
Minusy: "Too much activity in the cabin during the flight."

Minusy: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plusy: "Snooth and efficiënt with a KLM service"
Minusy: "No entertainment"

Plusy: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Minusy: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Minusy: "Flight was cancelled."

Plusy: "The boarding was easy and you didn't have to wait inline for that long"
Minusy: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Plusy: "Friendly in-flight personell"
Minusy: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Plusy: "Sound was broken on my TV set!"
Minusy: "Called stewardess twice to assist. No response!"

Minusy: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Plusy: "Fast boarding"
Minusy: "The entertainment system wasn’t working for the whole 10 hour flight."

Plusy: "Entertainment"
Minusy: "Food and one bathroom out of service makes an awful flight"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Minusy: "Bag was lost"

Plusy: "Flight was delayed for three hours and was a very stressful flight"
Minusy: "Flight was not on time and got to destination very very late pier management of aircrafts"

Minusy: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Minusy: "old plane, tight and uncomfortable"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Airline staff good and professional"
Minusy: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Plusy: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Minusy: "Nothing."

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "Everything - Checkin, crew, food, entertainment"
Minusy: "Nothing"

Minusy: "Okay"

Minusy: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Plusy: "Good"
Minusy: "Good"

Minusy: "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"

Minusy: "The flight was delayed. Food is miserable."

Plusy: ":("
Minusy: ":("

Plusy: "Fairly new plane with clean/comfortable seats"
Minusy: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Plusy: "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Minusy: "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."

Plusy: "Nothing"
Minusy: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Minusy: "It cold be better if there is no flight delay which put in cause all our plans!..."

Plusy: "everything from the boarding and check-in process to in flight comfort."

Minusy: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Minusy: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Plusy: "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Minusy: "Flight was delayed which was out of their control"

Plusy: "sporo miejsca na nogi"
Minusy: "możliwość wyboru posiłków"

Plusy: "Very on time, smooth take off and landing and friendly staff."
Minusy: "Perhaps spirits offered other than just wine. And a vegetarian food option."

Minusy: "Food timing, displays for video tiny and no selection possivble."

Plusy: "The plane was comfortable the free drinks and food and crew were friendly."
Minusy: "Can't think of anything!"

Minusy: "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."

Plusy: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Minusy: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Plusy: "Ciepły posiłek na pokładzie, dobre winko"
Minusy: "Opóźnienia."

Plusy: "The flight crews were polite. The short flight journey included a simple light lunch with drink."
Minusy: "The flight departure time was delayed for one hour."

Plusy: "Odprawa"
Minusy: "Duwersyfikacja miejsc w samolocie / płowa rzędów do 12 wygodniejsze oraz z większymi odstępami miedzy rzędami, propozycja zmiany miejsc w tej samej klasie ( economy) za dodatkową dopłatą jest słabym rozwiązaniem - po tym doświadczeniu nie będę polecał podróży liniami TAP"

Plusy: "Nothing, missed the connection"
Minusy: "No flight to Faro during late arrival from"

Plusy: "everything was fine. nothing specifically wrong or bad."
Minusy: "had the same food the third time this week. they could do more"

Minusy: "Boarding took longer than expected. Flight was delayed then was delayed a second time once everyone was boarded. Smaller plane than the usual TAP planes, but okay flight."

Plusy: "Everything from the custumer service, flight departure on time"
Minusy: "Long waiting time for my connection flight but i booked it that way"

Plusy: "You can charge your devices (only in one plains from London to Portugal)"
Minusy: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"

Plusy: "Refuel was quick and we were back on air in less than 30 min... Wich was great.."

Minusy: "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"

Plusy: "Quick... I was happy to be out of there"

Plusy: "Space was actually good."
Minusy: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."

Plusy: "Friendliness of ground and cabin crew"
Minusy: "2 hour delay, but nobody at Manchester Airport Kept us indormend. Food on aircraft was poor (basically a coleslaw sandwich). Long drive from plane to terminal. Bags took forever to come"

Minusy: "Slow delivery of bags in Lisbon"

Plusy: "Clean"
Minusy: "Could have had a vegetarian option for the sandwich."

Plusy: "Customer Service was excellent."
Minusy: "Viewing options in 38E where i sat, were terribly uncomfortable. The screen i had to look at was off to the left and i had to sit sideways to see the screen."

Plusy: "Given the weather in the UK we were expecting delays but we were pleasantly surprised! It was one of the smoothest journeys we have ever had from leaving our hotel to getting home and TAP featured highly in this. We even landed 35mins ahead of schedule - amazing flight with lovely crew."
Minusy: "If I have to be picky I would ask that the crew on board speak more slowly when providing inflight information, particularly when English is not their first language as us oldies have difficulty understanding what is being said."

Minusy: "Flight was late on way back. Also no food optipn for vegetarians"

Plusy: "The crew provides a good service"
Minusy: "The airline wanted to double charge me for baggage after have had a layover during my trip, so when I was checking my luggage by second time in order to go to my destination, they insisted on make me pay, even thought I had paid my luggage online before to take the flight from the beginning."

Plusy: "Cabinstaff were friendly and professional"

Plusy: "the flight was fine."
Minusy: "The 70 euro luggage fee was a bit excessive. The delay and subsequent missing of my connecting flight that resulted in a 11 hour layover and a 10 euro voucher was pretty lame. TAP Portugal customer service leaves a bit to be desired"

Plusy: "On time and waited for our connection from Miami without any fuss"
Minusy: "Comfortable seats but very luttle legroom"

Plusy: "Staff good very pleasant. Entertainment good."
Minusy: "Bit late into Lisbon and luggage left behind."

Plusy: "Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard."
Minusy: "The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer."

Plusy: "Modern appointed plane with places for technology and charging points"
Minusy: "Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late"

Plusy: "On time, clean airplane, polite air crew and a sandwich and soft drink."
Minusy: "NA"

Plusy: "the food , drink and the crew"
Minusy: "seats not very comfortable. plane full up"

Plusy: "Nothing"
Minusy: "Everything"

Plusy: "Boarding was easy, fast and efficient. Crew were friendly and welcoming. Complimentary snacks were welcome and nice."

Minusy: "No vegetarian option The last seats mean can't lean backwards when someone in front goes backwards :("

Plusy: "Crew and food"
Minusy: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."

Plusy: "Crew and food Were ok."
Minusy: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."

Plusy: "Crew were great..."
Minusy: "Food was very poor. Entertainment was awful"

Minusy: "Travel agency did not notify me that I needed to get a Yellow Fever immunization"

Plusy: "It arrived on time."
Minusy: "The temperature in the cabin was way too cold. People we wearing their jackets and when I mentioned it to the cabin crew member she said a few other people would have to make a similar comment before she could request turning the temperature up. There was also a glitch in the system so that the reading lights for each seat could only be operated by the seat directly in front. The food was very uninspiring and poorly presented. The tea and coffee were awful!!!!!! The choice of movies,etc was very limited. Thank goodness it was a night flight and not too long!"

Plusy: "Friendly staff"
Minusy: "2 hour delay due to mechanical issue sitting on the tarmac."

Plusy: "New plane in the excellent condition. Leg room in economy not bad. Crew friendly and efficient. Boarding worked well."
Minusy: "The main meal was pretty dreadful. Grilled chicken with what I think was mashed potato, but it was difficult to be sure. Watery and tasteless. Accompanied bizarrely by a tomato sauce (which did taste of something). Hard to identify the ethnicity."

Plusy: "In flight attendance was excellent and we were nearly overfed with plenty of drinks, snacks and meals. It was nice to see both young and elderly ladies as air hostess. This is a strong statement in non discrimination on Account of age in employment. To see a red Indian lady among them was very refreshing."
Minusy: "Dimming of the windows was not user friendly and we had to put up with bright reflected lights from clouds. On ground both in Calgary and Vancouver the wheel chair attendance was not at the same level as in Frankfurt where it had been given with paramedic competence."

Plusy: "Flight was great. Check in not so."
Minusy: "On March 18, 2018 Joanne, Kevin, and Allison Sheridan were booked to go from SYD to YYJ and only Kevin took off. We went to the airport and my daughter Allison was too anxious to get on as she had to leave her father behind. After she calmed down we went to get on the flight and the lady at the check in, (Onwsha) said it was too late and we could leave the next day. She changed my tickets on the computer and said if we came on Monday, March 19th there wouldn't be a charge but if it was any other date it would be $150.00 per ticket/person. When I arrived to check in on March 19th I was charged the $300. I spoke to Sharon Smith who was with Air Canada Customer Service Coordinator and I explained I was told something different by the customer agent. I told her if I knew that and I was told by Onwsha I would have went on the flight on March 18th but would not have checked the bags and just taken carry on luggage as my husband was still at the airport and he could bring them when he came over. Sharon Smith said there was nothing she could do and we had to pay the $300.00. It really has left a bad taste for me with Air Canada especially how many seats were spare and I was told something different from Onwsha. Thank you for your time. If any other details are needed feel free to contact me."

Minusy: "given that Air Canada's computer had crashed and flights were cancelled (including our own), the lack of information was astounding. Why, e.g., didn't anyone go along the queue handing out numbers so people could get food then reclaim their place in line? Why weren't we told, ditto, how long this mess would take to clear up? why weren't we offered o/n stays, etc, etc. Could have done an awful lot better if some manager had spent two minutes thinking!!"

Plusy: "The zone system seems to work well for boarding and the cabin crew on my flight to London were superb, helpful and polite to myself and others, despite a few impatient passengers."

Plusy: "Only thing good was the brevity of the flight."
Minusy: "The aircraft was dirty and ridiculously cramped. Air Canada undermines its brand by flying planes like these."

Plusy: "Beautiful new 787"
Minusy: "Entertainment options could be more plentiful."

Minusy: "Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW"

Minusy: "The airline crew keep on pushing back the departure due to bad weather. No discipline while boarding passengers. Delay after landing to open the door. No clear instructions about the delays"

Plusy: "I love this flight. Great airplane and great staff. Air Canada international >> air Canada domestic."

Plusy: "staff was great checkin at the airport was a breeze and love the 2 checked free luggage for international flights. food was mediocre but what do you expect, I'm just glad we got 2 meals and 2 snacks. great touch."
Minusy: "only issue was the fact the online checkin was unavailable to us for some reason which basically left my girlfriend and I sitting in separate rows in between 2 people for 17 hours. entertainment was also pretty lacking with only a few movies available."

Plusy: "Clean, friendly crew remembered how we had our tea/coffee from the earlier service"
Minusy: "Economy is never very comfortable but was better than a lot of other airlines"

Plusy: "Entertainment"
Minusy: "My seat was wet and i had to wait quite a while for it to be rectified. I asked to sit on a crew seat at the back of the plane and was told that i would break it. I found this rather disgusting . Seating plan is very crammed like sardines"

Plusy: "Crew were good"
Minusy: "Seats were too tight. Entertainment was mediocre"

Minusy: "Late flight the crew did.t care and many people missed connections. The customer service at the airport desk was understaffed slow and rude. They we're not helpful in trying to get new flights booked and I felt like it was asking a huge favor even though it was Thier delayed flight that made me miss my connection."

Minusy: "I bought my ticket with Air Canadafrom Vancouver to Calgary then connected with Lufthansa from Calgary to London UK. Unknown to me I could not find the flight because it had been changed to an AC reference flight. With a very short time for the connection I did not know where to get my boarding pass as my flight with Lufthansa was nowhere referred to ! Not which gate to go . Why not put it in the ticket that Lufthansa and Air Canada work together and that both flights ref should show !! It would avoid a great deal of anxiety . Only offered 1 round if hot drinks over 9 hours ! Departure delayed by nearly 60 minutes"

Plusy: "The hot dinner was good"
Minusy: "The pudding was poor, it was just a wrapped cookie. The movie selection was terrible! Most of the films were very old!"

Plusy: "everything"
Minusy: "no entertainment"

Plusy: "I was reading so much about how cramped and uncomfortable the seats on Air Canadas 787's, but I don't think their product is any worse than most other economy class products out there."
Minusy: "Their "continental breakfast" was a dry piece of banana bread and yoghurt. No jam, butter cheese or other spreads to compliment with your bread. Most disappointing "continental breakfast" I have had on a plane!"

Plusy: "Smooth flight"
Minusy: "Long walk to connecting flight. Buggy didn’t turn up"

Plusy: "Excellent value for Economy flight"

Minusy: "Not impressed with luggage fees that were not indicate but hidden in price - and all the nickle and diming on every little thing.. ruins the overall experience"

Minusy: "Horrible customer service from check in through to the flight attendants. Needed to download app on my phone for an international flight in order to watch movies. Was very unimpressed with the experience."

Minusy: "Our luggage didn't scan in the system so we couldn't go to the gate until it was found & scanned in the system. Fortunately we were early so this wasn't an issue but kept us waiting at "step 2" until an actual photo could be found. We also had a delay after boarding while they changed a tire. It all worked out ok."

Plusy: "The plane took off and landed on time."
Minusy: "The food was terrible and the staff were in there own world and not particularly polite. Hand luggage was not managed so the bins were rammed. Some people had 3 pieces of large hand luggage. Food was the worse I have had on any flight. I would rather pay and have something edible. On 2 of my 3 flights the staff were so wrapped up in there own life's, they did not manage to finish the safety checks before taking there seat. Overall a poor experience."

Plusy: "Constant supply of food"
Minusy: "No entertainment on seats"

Plusy: "Very comfortable and clean aircraft. Friendly crew. Seats at the front of Economy had excellent legroom. Helpful flight announcements from the captain."
Minusy: "Air Canada has only one gate at Houston, which appears to be in constant use, at least in the early afternoon. If one flight is delayed in departure, it causes a backup with other flights."

Plusy: "Reasonably good all around."
Minusy: "I paid for an upgraded seat on this flight and wished I hadn't. Whole rows of seats were empty and I would have been more comfortable in my original seating, according to the seating plan during online check in the entire plane was booked out but for a few seats."

Plusy: "Overall a good experience. Had to pay for food but it was quite good so I didn't mind. Supposedly the crew were short staffed but I found them attentive and helpful and to be honest I believe the people who complained may have been a little precious."

Minusy: "Over an hour late."

Minusy: "Flight was delayed multiple times. Was tracking boarding from the Air Canada app as there was nowhere to sit by the departure gate or screens. The app didn't advise that the flight was boarding (unlike other apps such as BA). I missed my flight and they insisted on charging me more than what I paid for the entire ticket just to return home. I got back to London to find that my luggage didn't make the journey. Staff at Air Canada were unfriendly and unprofessional."

Plusy: "Large comfortable seats."
Minusy: "You now have to pay for drinks on British Airways flights"

Plusy: "Staff were friendly"
Minusy: "Seats were narrow and sitting in aisle seat you were constantly hit every time cabin crew took trolley up / down aisle. Woke up by cabin crew banging into me."

Plusy: "Overall very very good - could offer more water throughout flight."

Plusy: "Flight was good. Left a bit late but made up time"
Minusy: "Security took nearly an hour to get through even though it didn't look very busy."

Plusy: "friendly pilot"
Minusy: "Delayed 25 minutes, and threatened to fly without 15 passengers due to strong headwinds and need to reduce weight. Never heard that one before."

Minusy: "I called customer service to ask questions about the meal options, and for both flights (14.5 hrs) they signed me up for the wrong meals! The staff on the first flight was extremely rude and unhelpful, and refused to let me eat any of the extra meals. Making matters worse, I had asked customer service when I called if they sell food on the flight, which I was told yes. This turned out to be untrue. I had to survive the 14.5 hour flight by only eating 3 tiny bags of pretzels. I sent an email to customer service to complain about this (can't do this over the phone), and didn't hear back for more than a month. On my return international flight, I was AGAIN signed up for the wrong meal (vegan) even though I specifically went over my dietary preference (vegetarian, eats eggs and dairy). Then my luggage was left in Vancouver while I made my way to Sydney, so I had to wear the same clothes for over 72 hrs while the airline "apologized" with giving me only $50. I finally got someone to respond to my complaints when I tweeted them, and their response was that I selected the vegan food option...NOPE, and that's not an apology. I will not fly them again. (PS: they don't give eye masks or toothbrush/toothpaste on international flights even though other airlines do, and their selection of movies/TV shows is about half of other airlines)"

Plusy: "I think cost me without needing to go back and forth"

Plusy: "Food ok crew and staff very helpful"

Plusy: "Poor airline, always delayed, dreadful and unfriendly customer service. The only reason I flew with them this short trip was due to price"

Minusy: "had to pa for poor selection (the cheese "platter" ran out quickly :( )"

Plusy: "screen and interface"
Minusy: "back of seat/head rest uncomfortable, average food in very small quantities films not refreshed fast enough, same in and out flights"

Minusy: "Too far distance to get to immigration there was no assistants otherwise the flight was good"

Plusy: "Despite the delay the crew members kept a smile on their faces."
Minusy: "We were delayed for four hours and were stuck on the plane that whole time. We did not receive any food and just tab water was offered."

Plusy: "My overall flight was smooth, the crew was friendly."
Minusy: "All of my Air Canada flights were delayed, it was a real inconvenience."

Minusy: "Flew 2/3 of way to NYC & retrurned to Montreal due to weather. Sat in plane at gate for 2+ hours before flight cancelled: weather + crew had reached time limit. Very little help in re-booking flight for next day: had to do it on your own online. No help re finding hotel for the night."