Znajdź tanie loty na trasie Wrocław - Nowy Jork-JFK

Minusy: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plusy: The crew tried to be helpful but were equally frustrated with the ground crew.

Minusy: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Plusy: Professional crew. Good simple check in.

Minusy: Nothing.

Plusy: Nothing, they cancelled the Trip/Flights

Minusy: A pandemic not to occur and cause cancellation of this trip. Planned for over 6 months, cancelled.

Plusy: Everything perfect and arrive to destination on perfect time.

Minusy: All positive.

Minusy: Klm is the best, even on a 40min they served small breakfast.

Plusy: Flight was on time.

Minusy: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Plusy: Fast boarding

Minusy: Slow in refuelling, got us delayed for 40-

Plusy: Everything but not the food

Minusy: Food was horrible

Plusy: quality of plane

Minusy: check in takes 30 minutes since my visa was in old passport

Plusy: They were very nice! Always a smile, even after 10 hours with us!

Minusy: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Minusy: Internet speed is weak.

Minusy: It was good enough.

Plusy: amazing and great customer service

Plusy: This is how my trip started that day. Missed my checkin window by 10 mins do to waiting in traffic for 45 mins, because of wreck. Got to the ticket counter at 8:35 and my flight my was set to take of at 9:30. There wear others in the same boat as me, we where all flying with American. I will Never ever fly with American again! The Lady was so rude then she said we were disgrutle when we ask to speak to a manger about trying to board even though or flight didnt leave until 9:30. Not Military Friendly at all. So I ran down to Lufthansa and talk with a guy at the ticket counter that was understanding of the sistuation, he told me what to do once a Book my trip through Kayak he checked me in and got me right to the front and on the plane for the next flight that left 2 hours after my missed flight. I book my trip and got through Tsa all before my flight with american even took off. When I boared the plane the cabin crew was very helpful and laughing and joking with the passagners their smiles brighten my day and made me feel at easy. I was stressed out about missing my flight with American Airlines and that lady at the ticket counter that when on got my flight with Lufthanse I felt like they were my friends and that I have been flying with them before. I will always use Lufthansa when fliying back home back to the states! Thank you to flight crew and men and women at the ticket counters!!

Minusy: If I could change one thing it would be better food, or the drink protion size or just give out canned drinks. But over all the best flight I have taken in a long time!!

Plusy: Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more.

Minusy: United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable

Plusy: Trip was cancelled

Plusy: I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me.

Minusy: Same airline coming from one place have different methods it’s a bit confusing.

Plusy: quality of plane

Minusy: check in takes 30 minutes since my visa was in old passport

Plusy: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Minusy: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Plusy: amazing and great customer service

Plusy: Very polite and helpful crew. Nice selection of movies in-flight

Minusy: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Plusy: Comfortable

Plusy: Place was clean; crew was nice and attentive

Minusy: Seats are small and uncomfortable for long haul flights

Minusy: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Plusy: I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me.

Minusy: Same airline coming from one place have different methods it’s a bit confusing.

Plusy: I didn't end up taking the flight. It was canceled.

Minusy: Being able to reach the airline or vayama would have made it better. The flight was canceled and I couldn't have gone anyway as the wedding was postponed that I had planned to go to and there are stay at home mandates in the US due to COVID 19. It's been weeks and I've given up trying to reach the airline or vayama and it's not clear if I'll get any of my money back. That's the one frustrating thing is not being able to reach anyone.

Minusy: Delta.... they’rrrrrr Grrrreaaate!

Plusy: No entertainment on the plane and plane was very small...

Minusy: Explain flight situations better..

Plusy: We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David

Plusy: The crew was very attentive

Minusy: The social distancing was not followed and the seats were not very big so I had a person sitting darn near on top of me. Fortunately the guy next to me asked to move but until that point the crew did not really care.

Plusy: Good

Minusy: Good for now

Plusy: Crew is amazing!

Minusy: The Plane!

Plusy: Nothing. It was cancelled and I received no notice. DL was not taking any calls (8 hr hold

Minusy: Assistance from Delta. Not even their website was helpful

Plusy: Very nice plane

Plusy: Wasn't awake, can't say

Minusy: Probably it would be nice to have a bit bigger screen with general information about the flight and local time

Plusy: The crew was great

Plusy: The crew and entertainment

Minusy: Nothing

Minusy: Nada, I slept through this leg and the staff let me be.

Minusy: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Plusy: Nothing, they cancelled the Trip/Flights

Minusy: A pandemic not to occur and cause cancellation of this trip. Planned for over 6 months, cancelled.

Minusy: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Minusy: When its rain we shouldn’t walk to the air plain

Plusy: Arrived early, nice bus. Class lounges

Minusy: Friendly flight attendants, more comfort . Better food. Faster service

Plusy: Vegetarian option of the food. Constant hydration

Minusy: WiFi

Plusy: Crew was very nice

Minusy: The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight.

Minusy: It was good enough.