Znajdź tanie loty na trasie Wrocław - Newark

Plusy: "N/A"

Plusy: "Awful!!!"

Plusy: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Minusy: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Plusy: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Minusy: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."

Plusy: "Food was great, creww was very nice"
Minusy: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."

Plusy: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"

Plusy: "nice flight"

Plusy: "Seat was ok, crew was friendly"
Minusy: "Movie options were limited"

Minusy: "Entertainment system was not working"

Plusy: "A good airline and a good flight. Lots of entertainment options."
Minusy: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Plusy: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Minusy: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"

Minusy: "None"

Minusy: "Waited for baggage at Newark for more than 45 min"

Plusy: "Everything was very good. From the staff, to the food and comfort. Excellent!"

Minusy: "All of it"

Plusy: "Dry. I’ve food and really felt pampered"
Minusy: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"

Plusy: "The service and food are very good."
Minusy: "Tight space for business class."

Plusy: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Minusy: "A little tight in economy and i am short"

Plusy: "Everything was as accommodating as possible."

Plusy: "Nice staff and inflight service. seats were great"

Plusy: "good service, patient with passengers"
Minusy: "For 9 hr flight the space between the seats in economy class was way too small. Im 1.75cm (medium) and I felt squeesed and very unconfitable not like in Lufthansa airplane flying from Newark to Dussldorf. (Flight only 6:15min) In addition, when front passenger moved his seat back on me I had a lot of difficulties with getting in and out of my seaat."

Plusy: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Minusy: "The legroom in economy is just as bad as you would expect."

Plusy: "Pleasant staff"
Minusy: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"

Plusy: "Excellent food."
Minusy: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."

Plusy: "on time, good food, pleasant service"

Plusy: "The food was surprisingly good and the onboard crew was very nice and friendly. The seats seemed slightly more apart than on Lufthansa."
Minusy: "The entertainment unit at my seat was really hard to hear, and from what I heard around me it seems like it's a problem at many if not most seats."

Plusy: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Minusy: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."

Plusy: "Outstanding service. Friendly flight attendants."

Minusy: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."

Plusy: "Legroom is too little"

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "I was concerned the connections would be too tight but it worked out great!"

Plusy: "Service was very good."
Minusy: "Three and a half hours delay due to technical difficulties. Food was only a small cheese sandwich and a bottle of water. Could have given us a little more food. Seat on flight did not recline. Extreme turbulence for half an hour, very scary, thought we would never make it! All in all, a bad experience."

Plusy: "Best flight crew experience ever"

Minusy: "The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours."

Plusy: "Crew, food...."
Minusy: "As I said before..."

Minusy: "Expired cheese. Loudest plane I have ever been on."

Minusy: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."

Plusy: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Minusy: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."

Plusy: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Plusy: "Everything except the earphones was great"
Minusy: "The earphones are bad and connector is 2 pins, so couldn't use mine."

Minusy: "Better seats"

Minusy: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."

Plusy: "General good service, food was good"
Minusy: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Plusy: "Food, service"
Minusy: "Room in economy"

Plusy: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"

Plusy: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."

Minusy: "Delay and lost the luggage for the second time"

Minusy: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Plusy: "The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate."
Minusy: "The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???"

Minusy: "Everything was excellent! I will be flying with them again!"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Great Airlines, accommodating"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Our flight was delayed in Italy and I was worried I would miss the connecting flights to the US. But not to worry Lufthansa waited for our flight and got our luggage on board as well. The food was outstanding."
Minusy: "That we could not by-pass the German passport check and go right to the next flight and check out passports only ones."

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "The crew was great. A woman in front of us had a seizure mid-flight and the crew handled it professionally with great care. They were very friendly and helpful"
Minusy: "The lines when we arrived at the airport were very long. Had to wait over an hour to check in. Seemed like more people should have been working the counter. I missed my connection on the flight over to Europe."

Plusy: "Very well organized."
Minusy: "Not Lufthansa but United."

Minusy: "Opóźnienie lotu"

Plusy: "Great aircraft"
Minusy: "Waiting for arrival gate"

Plusy: "Ended up flying out of London Heathrow, not Munich do to the cancelled Lufthansa flights. Very stressful and exhausting but did get back the same day as scheduled."

Plusy: "Everything went off without a hitch. Love how organized Lufthansa is."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Could not get skybridge to operate so that we could disembark. United airlines."

Plusy: "One of the crew members, a male, was very nice."
Minusy: "•We boarded and consequently landed late, which caused my cousin to miss his connecting flight, coupled with the long customs process upon landing. There was no accommodation given to my cousin so I have to take him back home with me and then drive 2 hours tomorrow morning to bring him back for his new flight. •The charger ports for our seats were not working, which means we were 8 hours + without a phone. •One female flight attendant had a bad attitude and dropped pretzels in my lap after I turned to quickly ask my cousin a question regarding what drink he wanted. •The plane landing was one of the most reckless I’d ever witnessed."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "everything - especially the way they treat their customers."
Minusy: "Nothing"

Plusy: "Same as above."
Minusy: "Same as above."

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "No complaints - quick flight."

Plusy: "It was ok"
Minusy: "Two flights were both late Had to run to gate Luggage delayed"

Plusy: "I thought the crew was OUTSTANDING. The food was good and so was the entertainment. I LOVED the toilets being in the separate area downstairs. I also really appreciated the temperature: very comfortable and not freezing cold, but not hot either. Again, GREAT crew!!! Very pleasant flight!"
Minusy: "The flight was late leaving and arrived late, which made my connecting flight experience a nightmare My connecting flight arrived late, and I nearly missed my next flight. I had to go through border control (and relevant queues), running up and down multiple never-ending multiple escalators, then take a train to change terminal only to find out the gate had been changed to the furthest one in the terminal. I literally RAN all the way from deplaining to boarding. It was a night mare. I would have missed my flight if I had walked instead of running"

Plusy: "Leg room is superior!"

Plusy: "Nicest crew ever"
Minusy: "Boarding ground crew was a bit arrogant"

Plusy: "Comfortable, timely and pleasant overall."
Minusy: "N/A"

Plusy: "more than 2 hours spent in the plane which was the reason for waiting at the airport taxi and extra pay."

Plusy: "Everything was good."
Minusy: "everthing was good!"

Minusy: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."

Plusy: "see above"
Minusy: "see above"

Plusy: "everything from the boarding and check-in process to in flight comfort."

Plusy: "Nice staff"

Plusy: "Everything"
Minusy: "Was not poker game :("

Plusy: "On time, nice staff"

Minusy: "It turned around and we were stuck in Frankfurt for the night."

Plusy: "crew was nice and that we arrived safe"
Minusy: "super crowded flight with many crying children food was bad and not enough"

Plusy: "Please see above. Typed in the wrong place."

Plusy: "Larger than expected in room. Lots of movie options. Food was pretty good"
Minusy: "Layover was short so they said to tell the crew and they would help. They did not. Missed my connecting flight due to their delay leaving Frankfurt and no assistance given."

Plusy: "The service was excellent, drinks, food and snacks were offered frequently, the crew is professional and friendly. This was one of the best flights I've experienced in a long time. Thank you!"

Plusy: "Got moved to economy plus - yeah! Great movie selection."

Plusy: "Crew is excellent, polite and personal!"
Minusy: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Plusy: "Services is good ."
Minusy: "Food can be better"

Plusy: "Decent price for economy comfort seat, 4A."
Minusy: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Plusy: "very nice crew"
Minusy: "my bagfage was lost"

Plusy: "Newer plane, crew was amazing, seats were adjustable"

Minusy: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Plusy: "Yes"
Minusy: "Everything was good"

Plusy: "The crew and the timing were ok"
Minusy: "The seats were uncomfortable"

Plusy: "Food and service"
Minusy: "Working wifi would be good. Better A/C. More comfortable seats"

Minusy: "Travelled business class and was ace experience"

Plusy: "Friendly crew"
Minusy: "Can’t think of anything"

Minusy: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Plusy: "Seat was good"
Minusy: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Plusy: "Seat comfortable"
Minusy: "Flight was delayed and overhead bin space was very small"

Minusy: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Minusy: "Long haul flight made pleasant by KLM"

Plusy: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Plusy: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Minusy: "Less legroom, storage space, bad food, few movie options."

Plusy: "Best airline in the business quick efficient and outstanding service What else can you say"

Minusy: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Minusy: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Plusy: "Good comfortable seat with extra leg room. Pleasant crew."

Plusy: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Minusy: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Plusy: "Nothing to mention"
Minusy: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Plusy: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Minusy: "Nothing"

Plusy: "Crew was very friendly. Nice that wine was served without charge."
Minusy: "Announcements from the cockpit were hard to hear. Food has been better in past."

Minusy: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Plusy: "Staff very pleasant"
Minusy: "Evening snack was not the greatest breakfast was pretty food"

Plusy: "Good flight, very attentive crew."

Plusy: "Comfort was better than on the previous Dash-8. Food was OK."
Minusy: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Minusy: "Boarding was confusing and disorganized"

Plusy: "Sound was broken on my TV set!"
Minusy: "Called stewardess twice to assist. No response!"

Plusy: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Minusy: "there was no lounge close to our departure gate"

Plusy: "Nothing really"
Minusy: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Plusy: "I got some rest"
Minusy: "unable to charge my phone or watch movies"

Minusy: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Plusy: "Friendly staff"
Minusy: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Plusy: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Minusy: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Plusy: "In flight food was enjoyable"

Minusy: "I don’t like the limited choice of drinks on these short KLM flights."

Plusy: "was very quick"

Plusy: "The sandwiches were simple yet just the right touch, on all four flights."

Plusy: "Great food"
Minusy: "Sears we're toooo small"

Plusy: "I liked the service and the food"
Minusy: "The lack of movie choices"

Plusy: "Good service"
Minusy: "That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(."

Minusy: "Don't remember this flight"

Plusy: "Great food, excellent crew, pillow, blanket, water bottle... what more could i ask for?"
Minusy: "Mildly annoying advertisements for the in- flight shopping during the movies and overhead"

Plusy: "Love the service on Alaska. Crew were incredibly nice!"

Plusy: "SAS handles their business very professionally. Entertainment is great, purchasing seats with extra room is affordable. Reliable service."
Minusy: "Seats are extremely uncomfortable, especially for an 8+ hour flight."

Plusy: "Efficient, on-time service; plenty of overhead storage room."
Minusy: "Small cramped seats were inappropriate for an international flight."

Minusy: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."

Plusy: "The food was great and the staff were excellent."
Minusy: "The entertainment selection was limited and there were no live channels - just prerecorded content"

Plusy: "Flight was on time with friendly crew"
Minusy: "Backup plane from the 90s had broken entertainment system"

Plusy: "Good movies and food good. Seats wide enough and mostly enough bathrooms."

Plusy: "On time, movies, service staff"

Plusy: "Staff efficient."
Minusy: "Leg room is tight. No free alcohol. Dinner was very good. Lunch snack was tasteless."

Plusy: "The seats were very comfortable -- the plane wasn't very full, so there was room to spread out for some folks. As a vegetarian, the lunch meal was EXCELLENT, thank you. There was a second snack given just before landing that was basically roasted peppers on bread that was not good -- so you know, many vegetarians actually have sensitivity against peppers, so perhaps another vegetable or option would be better there. Crew was very affable and helpful."
Minusy: "See point before re: second snack. Our flight was delayed for two hours, presumably due to snow in Oslo. The boarding area was disorganized -- something I remember from flying through Norway a few years ago as well. I also didn't quite understand why I received priority boarding, as a United gold member on my outbound fight, but not on my return. So the inconsistency was a bit confusing/frustrating. But the flight overall was smooth, and the accommodations quite good."

Minusy: "The crew passed by me TWICE while serving food and I was not sleeping at that time. I had to go and ask for food myself. Also there was a delay about 40 minutes when taking off in CPH (CPH-EWR) because of a fuel-screen malfunction or smth. The pilot was very nice and kept us informed all the time. I still didn't make my connection flight due to the delay and SAS rebooked me which made my already long trip 8 hrs longer."

Plusy: "Really good price, excellent service."
Minusy: "A silly point, but I would appreciate fewer announcements when I’m watching a movie. (Laughing out loud)"

Plusy: "Food was good and so was the entertainment on board"
Minusy: "Issues with boarding due to problems with brakes so flight was delayed by 3 hours. No food or drinks were offered"

Plusy: "Seat was much more comfortable than the first flight, flight attendants were more polite, food was ok, entertainment was adequate, overall not bad."
Minusy: "No major complaints on this flight."

Plusy: "Free water bottles, headphones, blankets and pillows for all passengers. Two meals (one full, one small). TVs in chairs. Flight felt roomy. A relatively pleasant experience."
Minusy: "No free booze!"

Plusy: "I am vegetarian with no egg fish or meat. I didn't get any choices"

Plusy: "It was100 % flawless and I recommend the SAS airline to all. The airline staff is great and the food is good."
Minusy: "As previously stated, I think the airline should do a better job in answering phone calls. If they do answer the phone (1-800-221-2350), they either put you on hold for a whole day or, if you leave your phone no. and name to have them call you back, they never do . I am not the only person who has this experience. It is too bad because if this continues, the airline will loose business and I would hate to see that. However, I still will use KAYAK"

Plusy: "They were very accommodating to alternate diets. All staff were very friendly and helpful"

Plusy: "Comfy seats. Good good service. Great video options."
Minusy: "SAS staff seems sort of cold and cranky."

Plusy: "The food was excellent and the flight was smooth."
Minusy: "No entertainment. They didn't notify us that there was no wifi until 5 minutes before we boarded. Being older than the electronic age, I did not have movies or games on my phone. Had we had earlier notice, I would have had time to hit the book store. Since the flight was delayed an hour, they had plenty of time to notify us earlier than just before boarding. An 8.5 hour flight without entertainment made the experience unpleasant."

Plusy: "Flights on time"
Minusy: "The flight to Sweden was very very bumpy. Lots of turbulence very scary"

Plusy: "Good legroom good food in early"
Minusy: "Waiting area at gate to small not jalf as much seating as needed"

Plusy: "Real meals"

Plusy: "Super"

Plusy: "Good choice of movies."
Minusy: "I was seated between two families with two babies on board so there was little room for me to rest since there was a lot of movement."

Plusy: "The plane was neat, clean and well maintained. The food was very good. The crew was professional and friendly. Based on my experience this is a top-notch airline."

Plusy: "The food was not too bad and the menu options were alright. I love using the complimentary ear buds."
Minusy: "Could use some improvements on comfort and efficiency"

Plusy: "Fish was excellent, flight attendant gave me free wifi after after I had an issue to pay w my card, I was let through express security in copenhagen, US border protection was fast and easy."
Minusy: "I didn't get a window seat and it was a little bit tight."

Plusy: "SAS is the best airlines !!"

Plusy: "Quit a lot space for domestic flight"
Minusy: "No drinks no food. We pay a lot of money for seat"

Plusy: "Crew was efficient; cabin was clean."
Minusy: "Seating was tight and uncomfortable. Seat cushions felt thin, we could feel the seat frames, and there was too little space between the rows. Food was lame and over cooked."

Plusy: "Temperatures was good not very hot. Has a handicapped bathroom."
Minusy: "Cabin light was only slightly dimmed during the 8 hrs flight. Then instead of gradually brighten the light. They just flip the switch to full blast. I think they are trying to sell you more duty free than letting their customers rest. Not ok!"

Plusy: "personnel is very courteous."
Minusy: "cofee is terrible."

Plusy: "On time and smooth travel."
Minusy: "No choice in dinner items."

Plusy: "A bottle of water along with the standard pillow and blanket at each seat. Never had a long line for the bathroom (dumb luck?)"

Plusy: "as advertised - premium economy"
Minusy: "no complaint or concern"

Minusy: "I lost my luggage!!!"

Plusy: "Everything was great, food, blanket & pillow, movies, friendly service."
Minusy: "The 3 hour delay for landing. Had a 2 hour drive home from the airport, hard to stay awake. So tired for work the next morning."

Minusy: "I was traveling with two small children (my grandchildren ). The crew was unhelpful and unfriendly . I don't think I will fly SAS again"

Plusy: "Crew was super sweet!"
Minusy: "Food"

Plusy: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."

Plusy: "Very professional and accommodating staff. Acceptable food. Efficient and on time boarding."
Minusy: "The seats were comfortable but legroom was too little to get comfortable on such a long flight."

Plusy: "Nothing , it was terrible flight ."
Minusy: "I bought full price ticket, not STAND BY SAS DIDN'T LET CHECK IN MY FLIGHT FROM RIGA to SAN DIEGO. So I have problem everywhere . In Oslo I was waiting for my seat more than one hours. I very often was SAS, it was good, but never ever I will use this company again."

Minusy: "I was sitting next to a girl who was not part of my family who got airsick 3 times on the flight. The first time I told the airline attendant and she brought a large plastic bag and some paper towels. The girl but her used airsick bag inside the large plastic bag. I tied the top and put in next to me near the aisle because I expected the attendant to come pick it up. The attendant told me I had to take it to the lavatory and dispose of it in there. It was very hard to get the large plastic bag into the small trash receptacle because it had fill with air. I asked the attendant for another airsick bag but she never brought it. The girl got sick again and she used my airsick bag. While walking the bag up to the lavatory, I asked a different attendant for another airsick bag. They just told me I had to dispose of it in the lavatory and never brought another airsick bag. I had to ask someone for their airsick bag because the girl got sick a third time. I can not believe the horrible service on this flight! The poor girl was crying because she felt so sick and there wasn't anyone to help her. I did what I could but I felt something could have been done by the crew. I will think twice before I reserve another flight on SAS."

Plusy: "Efficiency, confidence, promptness"
Minusy: "The meals were mediocre and should be up to the standard of the rest of SAS service. The selection of movies could have been wider. They do help pass the time."

Minusy: "I was sitting next to a special needs man and the crew was extremely unhelpful towards him. He should not have been flying alone and they did not help him at all. When you handed out the customs form he told the stewardess he needed help and she ignored him. When I pressed the call button for him it took someone 35minutes to come back and then she told him she would help him after dinner. I pressed a call button the second time to help him find something and again it took over 30 minutes for someone to come back to us. If there was a real emergency this delay would have been a huge problem. The stewardess was extremely rude in general."

Plusy: "Punktualność"
Minusy: "Jest ok polecam"

Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"

Plusy: "Everything"
Minusy: "Difficult to imagine"

Plusy: "That eventually I made it to Tokyo via Qatar airways."

Plusy: "Very good crew."
Minusy: "I can’t believe you installed 1980’s style business class seats in a new Boeing 787!"

Minusy: "Lot był opóźniony o godzinę, wiele osób nie zdążyli na swoje dalsze loty do Europy."

Plusy: "sympatyczna załoga"
Minusy: "miło by było, gdyby walizka "priority" faktycznie wyjeżdżała jako jedna z pierwszych... nie mówiąc o tym, że odebrałam walizkę lekko obtłuczoną"

Plusy: "Food was nice."
Minusy: "2 hr. delay caused me to reschedule everything for the day..."

Minusy: "3.5hours delay"

Plusy: "The flight was deleyed and they lost my baggage."

Minusy: "Landed at the wrong airport. No compensation from the airline"

Minusy: "Delayed 1:15hr"

Plusy: "The crew was good"
Minusy: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"

Minusy: "Zdecydowanie za mała ilość jedzenia,jak na lot który trwał prawie 12 godzin...Brakowało przekąsek...Na śniadanie makaron,z sosem beszamelowym?Zbyt "obiadowo",Jak na posiłek na start...Pieczywo,wędlina,jogurcik,może jajecznica...bylyby lepszym rozwiazaniem.Ale,i tak nie ma co narzekać..."

Plusy: "We landed in Minsk and then got back to WAW with not reason given after 7h witong and flight time"

Plusy: "Wsadzili do autobusu podwieźli pod samolot i nie wypuszczali. Na dworze skwar - w autobusie gorąco - jakieś 70 osób gotowało się jak w piekarniku."
Minusy: "Logistycznie podejść do tego - później wyjechać autobusem - tak aby dojechać pod samolot i od razu wypuścić."

Plusy: "It was ok."

Minusy: "2,5 H opóźnienia dla lotu który trawa 1:20 to naprawdę bardzo dużo"

Minusy: "Punktualność"

Plusy: "Nic"
Minusy: "Samolot z Warszawy był opóźniony i mimo zapewnień załogi,samolot w Warszawie nie poczekał na pasażerów i odleciał.wstyd i żenada"

Plusy: "Mila i szybka odprawa"
Minusy: "Samolot był opóźniony o ponad godzinę,jednak panie w Katowicach zapewniały,ze kolejny samolot z Warszawy poczeka- miałam jeden bilet łączony. Samolot nie poczekał,a panie w Warszawie były bardzo zdziwione o co pasażerom chodzi.podeszlismy 2 minuty po zamknięciu bramek.samolot odleciał.zenada"

Plusy: "The crew was very kind and helpful. Boarding was much more smooth compared to my flight to WAW."
Minusy: "The seat creaked a lot and seemed to disturb the person sitting to my left when I moved the sitting part forward or back when I needed to."

Plusy: "Quick flight"
Minusy: "Quicker access to gate"

Minusy: "Czystość w samolotach"

Plusy: "The flight WRO to WAW is very short, less than 1h. The seats are comfy and overall the flight is good. They even serve drinks and distribute candy, which is nice."

Plusy: "było opóźnienie i nie podobało mi się to"
Minusy: "punktualność"

Plusy: "było ok"
Minusy: "nowszy samolot"

Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."

Minusy: "Punktualność"

Plusy: "wygodnie"
Minusy: "punktualnosc"

Minusy: "Wymienic beznadziejna obsluge przez nie uprzejmie stewardesy"

Plusy: "Przemiła obsługa dwoiła się i troiła żeby podróż upłynęła pasażerom w komfortowych warunkach. Pyszne jedzenie do wyboru na pokładzie. W czasie podróży bogaty wybór filmów, w tym kilka nowości."

Plusy: "Very well organized airport, very easy to get to the gate for transfer."

Minusy: "2 godziny opóźnienia na trasie trwającej 2 godziny."

Minusy: "Po ostatnich doświadczeniach z LOT Polish Airlines chyba nie będę korzystał z tych linii. Jakość obsługi bardzo przeciętna, a cent jak azjatyckich i bliskowschodnich linii lotniczych."

Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."

Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."

Plusy: "I liked that all flights were on time"

Plusy: "Direct flight"
Minusy: "Long flight."

Plusy: "Czysto"

Minusy: "Ponad 1h opóźnienia"

Plusy: "All was fine."
Minusy: "All was fine."

Plusy: "Profesjonalny personel pokladowy"
Minusy: "Brak informacji o spodziewanym opóźnieniu na gate. Obsługa bagażu na Okęciu to kpina, po 20 minutach czekania informacja że potrzebują jeszcze co najmniej 30!!!"

Plusy: "Nic"
Minusy: "Opóźnienie"

Plusy: "Nic"
Minusy: "Opóźnienie"

Plusy: "Everything"

Plusy: "Dużo miejsca na nogi"
Minusy: "Bagaż zagubiony"

Minusy: "Mało miejsca"

Plusy: "Boarding went pretty smoothly and quickly"
Minusy: "The staff seems to be lacking the enthusiasm and warmth towards the passengers."

Plusy: "New airplane."
Minusy: "100% full"