Znajdź tanie loty na trasie Kraków - Nowy Jork-LaGuardia

Minusy: "Turn on the lights before landing graduallyb- noone likes bright fast - too nasty;"

Minusy: "Communicating take off time!!! It changed multiple times by one three hours and ended up flying the next day!"

Minusy: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."

Minusy: "Traveled Comfort Plus. Looking really crowded in the main cabin."

Minusy: "Late"

Plusy: "Not much"
Minusy: "Being on time. Trapped in plane for 2 hours"

Minusy: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."

Minusy: "Having food & being on time would’ve been nice?"

Plusy: "Lift off and landing was excellent"
Minusy: "Nothing"

Plusy: "Efficiency"
Minusy: "Snacks?"

Plusy: "Quick Boarding Awesome staff"

Minusy: "food options"

Plusy: "Yes"
Minusy: "Just better food"

Minusy: "Delta comfort works especially for one who is handicapped"

Plusy: "The ease of travel that Delta efforts me"
Minusy: "Easier status earnings"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Timing was good"
Minusy: "Plane was too small. Attendant was almost nonexistent."

Minusy: "Choice of healthier snack"

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Minusy: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"

Plusy: "Accurate arrival time"

Plusy: "Snacks were good. On time."

Minusy: "The airport."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Minusy: "Delays due to Democrats not making deal"

Plusy: "Boarding was easy, plane clean, snacks good."
Minusy: "Small plane but that’s not really fixable"

Plusy: "Nothing"

Plusy: "Fine, courteous"

Minusy: "they did not serve food in my section at all."

Minusy: "dirty plane"

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Minusy: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."

Plusy: "Everything"
Minusy: "No chicken sandwich."

Minusy: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Minusy: "Bad information about delays"

Plusy: "Customer service"

Plusy: "EXcellent"

Plusy: "Staff was really nice and helpfull"

Plusy: "Comfortable temperature in cabin!"

Minusy: "Arrived "early" only to sit on tarmac for over 45 minutes with no air , I'd rather leave later , get there at the right time and not sit in a plane with no air for extended time"

Plusy: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."

Plusy: "Left ontime, arrived 30minutes early."

Plusy: "Pretty much nothing"
Minusy: "Delta. They just hate their passengers"

Minusy: "Arrived at my destination almost two hours after the initial arrival time"

Plusy: "30 min. early!"
Minusy: "Only pretzels"

Plusy: "nothing"
Minusy: "I will avoid the airline at all costs"

Minusy: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."

Minusy: "Allow business passenger to use front bathroom."

Plusy: "Comfort"
Minusy: "Internet"

Plusy: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Minusy: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Plusy: "Klm's consistantly high standards in everything they do."
Minusy: "Nothing"

Plusy: "The crews were pretty great!"
Minusy: "The regulating of the temperature."

Plusy: "The crew tried to be helpful but were equally frustrated with the ground crew."
Minusy: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Plusy: "Fast boarding"
Minusy: "Slow in refuelling, got us delayed for 40-"

Plusy: "Great crew."
Minusy: "Ran out of business class meal. Substituted a Econ class."

Minusy: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Plusy: "Crew was helpful and food was very good"
Minusy: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Plusy: "Crew was very engaging and service was good."
Minusy: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Plusy: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Minusy: "If I knew how to recline my seat earlier. I did try several times"

Plusy: "I love the food"

Minusy: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Plusy: "Entertainment options."
Minusy: "Service was poor, seat did not recline, and the food was terrible."

Minusy: "wasn't able to take the flight since I missed it"

Plusy: "Great service"

Plusy: "Everything was clean and well organized."
Minusy: "The flight was delayed 1 1/2 hours."

Plusy: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Plusy: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Minusy: "Nothing to say"

Plusy: "Snooth and efficiënt with a KLM service"
Minusy: "No entertainment"

Plusy: "Great food"
Minusy: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Plusy: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Plusy: "Entertainment"
Minusy: "Food and one bathroom out of service makes an awful flight"

Plusy: "Friendly attendants. Decent food, and frequent snacks and beverages."
Minusy: "No charging ports for electronic devices."

Plusy: "Flight crew was fine. Food was good."
Minusy: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Plusy: "Booked extra room seat which gave me good room for seating"

Plusy: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Minusy: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Minusy: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Minusy: "Dutch sub titels would be nice."

Minusy: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Minusy: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Plusy: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Minusy: "Not much to comment on here."

Plusy: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Minusy: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Minusy: "Okay"

Plusy: "Service"
Minusy: "Only one queue for boarding. Flight late on arrival."

Plusy: "Speed, crew, and reliablity."
Minusy: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plusy: "Jak zawsze w KLM wysoki standard"
Minusy: "Spokój"

Plusy: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Minusy: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Plusy: "Very good flight, excellent service and good food."

Minusy: "Delay in take off 45 min!!!!"

Plusy: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Minusy: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Plusy: "Good selection of movies."
Minusy: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Plusy: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Minusy: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Minusy: "Thé qualité officielle the images"

Plusy: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Minusy: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

Minusy: "We had a short delay"

Plusy: "Good crew, as usual with Air France."
Minusy: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Plusy: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Minusy: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Plusy: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Minusy: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Plusy: "Lot"
Minusy: "Nic"

Plusy: "DIY snack area"
Minusy: "Food and seating"

Plusy: "The crew"
Minusy: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plusy: "Food was good, crew was very professional and courteous. Flight was smooth."
Minusy: "Coach was cramped and the video system didn’t work very well"

Plusy: "Nothing"
Minusy: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Plusy: "Very quiet"
Minusy: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Minusy: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Plusy: "It was on time"
Minusy: "Hard seats Boarding was 35 min delayed"

Minusy: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Minusy: "Leg space."

Plusy: "Nothing"
Minusy: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Plusy: "Boarding was on time"
Minusy: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Plusy: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Minusy: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Plusy: "The service was very professional."
Minusy: "Everything went well."

Plusy: "Food and service was good and price was acceptable"
Minusy: "Very long route"

Plusy: "Nothing."
Minusy: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Plusy: "Service was great, flight was on time and I really enjoyed everything"
Minusy: "Little turbulence but overall it comes as usual so it was worth the flight"

Minusy: "The room between seats is unbearable."

Minusy: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Plusy: "It es a good flight back"
Minusy: "Items missing on duty free purchases"

Plusy: "The hostesses were very kind and nice"

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Plusy: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Minusy: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."

Plusy: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Minusy: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"

Minusy: "Opóźnienie"

Plusy: "It was a 30min flight not much to say The crew on the ground really took care of us"
Minusy: "Na"

Plusy: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Minusy: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Plusy: "Crew was great"
Minusy: "Not enough food"

Plusy: "Amazing service, seat and FOOD"
Minusy: "Nothing"

Plusy: "The food was good."
Minusy: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Plusy: "Cheap aircraft, not even headsets"
Minusy: "Dirty aircraft, I expect more when I pay a lot"

Plusy: "The boarding process was smooth and the crew friendly. Flight ran on time."
Minusy: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Plusy: "The crew was very nice and helpful."
Minusy: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."

Plusy: "Crew was wonderful Helpful, pleasant, capable"
Minusy: "Waiting for late passengers & their luggage"

Plusy: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Minusy: "delayed flight, hot overall plane, personal TV malfunctioned a lot"

Minusy: "Nothing, one of my best flights ever."

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Plusy: "On time"
Minusy: "Seats were tight"

Minusy: "I could not check in online and BA is not available on the kiosk in the airport."

Plusy: "We finally got there."
Minusy: "Make water available at Heathrow 5 (2drinking fountains for thousands) and no water or any drink on the plane."

Minusy: "At boarding a member of the check in ground staff was extremely rude to my travel companion."

Plusy: "very helpful"
Minusy: "That we did not have to have a 4 hour stop over in Madrid"

Plusy: "The crew was very helpful. Although delayed by nearly 3 hours the captain kept passengers up to date on the status."
Minusy: "Aircraft is too cramped for search a long flight. It was very hot and the food was not good."

Plusy: "Friendly, helpful and professional crew."

Minusy: "The entertainment is missing"

Plusy: "Crew was good, seats were good."
Minusy: "Barely made connection because we were late landing."

Plusy: "I like everything."

Plusy: "BA lounge at Boston Airport"
Minusy: "Departure delayed more than 2 hours"

Plusy: "Just flight attendants"
Minusy: "I paid $123 for the flight and than I was profiled by the attended and forced to pay $85 to check in my carry on as a baggage. My carry on fit in the display model, it was 1/2 inch showing because of the handle and I was forced to pay an extra $85! Almost as much as my flight costed. When I was boarding the plane I saw several people with carry on baggage that were wider and longer than mine. I will never fly thru British Airways or book thru Kayak.com again. When I get back to my country I will file every complaint I can thru google and social media. I never felt so disrespected and ripped off!"

Minusy: "Missed connection from LHR to INV, now sitting 8 hours at LHR waiting for the next flight. In a word, a disaster!"

Plusy: "Staff that served us."
Minusy: "By the time our turn came there was no more choice in food."

Plusy: "Nothing"
Minusy: "Delayed my flight connection was missed and ba said they put me on another flight but they never did"

Plusy: "The best flight that I have had in my life. Never been a very good traveler going on long distances. Peter came it was great. The number of times there were these snacks and meals offered along with coming up and down the isles with extra cups of juice was really nice. I was fortunate enough To have purchased and reserved in advance and emergency exit I’ll seat which gave me the room that I needed because of my length."

Plusy: "I liked that they had a veggie option for food for dinner service."
Minusy: "I didn't like the British Airways terminal at Heathrow - everything was automated. There was no human interaction and the ground staff was scarce therefore it was difficult to ask any questions."

Plusy: "Comfortable seats (Upgraded) Food was good quality and tasty Good entertainment selection"
Minusy: "Did not transfer our suitcases on-time to the connecting flight, and we had to go back to the destination airport the next day! Crew during the long flight from LA to London never, not even once, brought beverages or water in between meals! They made sure to do minimum that is necessary! That's a shame BA I flew with United few months back from Washington to Munich and crew were amazing and went above and beyond to serve passengers"

Plusy: "Much quieter than Heathrow so a more relaxed environment to travel. Flight left slightly late but made up time and landed ahead of schedule."
Minusy: "Having to pay for a cup of tea. No issue with BA charging for alcolhol in a 1 hour flight but still think drinks like tea/coffee should be provided free."

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Plusy: "Plenty of leg room"
Minusy: "The plane was way too hot"

Plusy: "Excellent customer service."

Plusy: "Comfort but only since I paid extra to upgrade to business class. World Traveler Plus is mediocre at best."
Minusy: "Boarding process was chaotic."

Plusy: "Everything was fine, food was better than expected, on time"
Minusy: "Passport control at Miami flat out socks and seems to be getting worse."

Plusy: "I liked that the plane landed and I survived."
Minusy: "The online check-in didn't work, the phone customer service only answered after a 20 min hold and was unhelpful, the seats were so close that the seat in front of me hit me in the head when the woman sitting in it reclined, and the gate attendant was rude. People taking this flight and expecting to do work or watch the in-flight entertainment shouldn't. There is not enough space to use your laptop and when the person in front of you reclines while you are trying to read, not only won't you be able to read but you won't be able to watch a movie either (unless you are very short) since the screen is tilted accordingly."

Plusy: "Service, food, safety video"
Minusy: "Delayed flight"

Plusy: "Friendly, consistently would come to collect trash. Staff was fast in responding to calls."
Minusy: "Didn’t find out I needed a landing card until the end of the trip. And they didn’t have pens to fill out the landing cards"

Minusy: "Sorry I can’t give you feed back, because I missed flight due to my own fault!"

Plusy: "Food and service were great!"
Minusy: "Babies crying, hate flying with Babies! Guy behind me kept pulling and kicking my seat, pain in the aaa!"

Plusy: "it was very good I enjoyed the trip from midland to London and oslo And back through the same route it was very good . Thank you/"
Minusy: "what I don't like is when the captain Announce that we should put off our cell phone and other devices some people still live theirs on that is not good at all please take note"

Plusy: "Nothing"
Minusy: "Seats are ver very bad no good food no good Sevres"

Plusy: "Seats were pretty comfortable. Food was quite good. Crew were helpful."
Minusy: "See above."

Minusy: "There was no rhyme or reason to boarding, except for first class passengers. It was just a free for all. Plane was packed and seats were uncomfortable."

Plusy: "more comfortable than the flight from Seattle - more leg room and larger seats."

Minusy: "Airline did not honor Ticket, Gave incorrect information as the excuse and have not refunded me for ticket they did not allow me to fly on. they made us purchase new tickets and we were charged 2 times"

Plusy: "Comfortable seating"
Minusy: "No beverage service."

Plusy: "Shame that you do not even serve a glass of water!"

Plusy: "lost baggage is impossible to gather info concerning it's status. No one can tell me when it will be delivered. We are beyond 24 hrs with no update or help."
Minusy: "Crew was polite"

Plusy: "Nothing"
Minusy: "The BA ticket counter did not open early enough with enough staff to get all passengers checked in time. As such, the plane was delayed and we missed this connecting flight. Other people were in the same boat. We had no chance to make our connection but others did. While the flight crew offered weak apologies advising they had no control, they made no effort to help connecting passengers in ways the could control. Such as asking all passengers to remain seated allowing connecting passengers off the plane first. Something I've seen done on many other airlines numerous times."

Plusy: "The flight was pretty much on time."
Minusy: "It took a long time to get served and they ran out of options. There was only one meal served and then a granola bar offered and the flight was over 8 hours. The room between seats was too tight and I am a small person."

Plusy: "Everyone was awesome"
Minusy: "The staff was awesome"

Plusy: "The staff are always pretty good. On the Japanese side side they were brilliant."
Minusy: "The flight out out was 40 minutes late leaving and the return flight was an hour late getting off the ground."

Minusy: "Too many busses to take to different terminals."

Plusy: "Discreet and attentive customer service"
Minusy: "Foot rest did not fully deploy. The remote for IFE was stuck I the cradle"

Plusy: "Easy checking by app."
Minusy: "Confusion at checkin, at the airport. A lot of running around, very little done. Very disorganized."

Plusy: "Not a dang thing."

Plusy: "The crew and service are very good and the cabin crews' smile are so nice. Love it"

Minusy: "The food"

Plusy: "Much more comfortable than I expected. Attentive flight attendants."
Minusy: "After flying cheapi airlines, norhing. It was a great experience."

Plusy: "New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality"
Minusy: "Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy"

Plusy: "The lady checking me in was nice"
Minusy: "Items were stolen from my bag"

Minusy: "Snack at end of flight was good but lunch was not good and the dinner in Executive Class going over was not good"

Plusy: "NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS"
Minusy: "EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER"

Minusy: "I was not informed the ticket didn’t includes luggage"

Plusy: "Crew was great, the plane was barely full, so you were able to stretch out."
Minusy: "Food could be better."

Plusy: "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Minusy: "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."

Plusy: "I lost the flight????"

Plusy: "The food and crew"

Plusy: "The crew was really good and attentive"
Minusy: "The boarding was a little chaotic"

Minusy: "TAP was late getting the first flight out, offered almost no help and almost left 22 people stranded in Portugal and tried to get us to pay for a new flight at our own expense. Customer service was terrible. Multiple people in line said they had been stranded in Portugal by TAP airlines before."

Plusy: "Everything was on time"
Minusy: "Lots of hidden fees, horrible customer service, no flight entertainment available, seats were uncomfortable. Definitely would not recommend"

Plusy: "sporo miejsca na nogi"
Minusy: "możliwość wyboru posiłków"

Plusy: "Better system to boarding."
Minusy: "Announce properly for boarding."

Plusy: "The entertainment choices were good. The hot meal was very good."
Minusy: "We would have appreciated water being served between the meals; it was a very long time with nothing.The cold meal was just ok. We paid extra for our seats and were very disappointed at being stuck in the middle where it is difficult to move or get up. It would have been nice to be able to actually"

Plusy: "Good vegetarian meal. Great price."
Minusy: "Those seats might be ok on a short hop, but a five-hour intercontinental in the middle of the night? Price is cheap, but personally never again."

Plusy: "Overhead luggage space"
Minusy: "Entertainment pretty bad. Boarding very disorganized, takes way to long, getting on and off. had to show Passport and boarding pass way too many times, inefficient. Seat was more spacious than going, but not much padding for long flight. No air control No safety demos"

Plusy: "Ciepły posiłek na pokładzie, dobre winko"
Minusy: "Opóźnienia."

Plusy: "Odprawa"
Minusy: "Duwersyfikacja miejsc w samolocie / płowa rzędów do 12 wygodniejsze oraz z większymi odstępami miedzy rzędami, propozycja zmiany miejsc w tej samej klasie ( economy) za dodatkową dopłatą jest słabym rozwiązaniem - po tym doświadczeniu nie będę polecał podróży liniami TAP"

Plusy: "Seats were Comfortable"
Minusy: "N/a"

Minusy: "The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me"

Plusy: "Clean modern aircraft"
Minusy: "Left 35 minutes late; had to take a bus to the plane in Lisbon (no gate)"

Minusy: "Flight was delayed"

Minusy: "Being late"

Plusy: "great seats, great egg tarts and easy check in"

Plusy: "Nothing"
Minusy: "1) An extra piece of baggage, using the iPhone TAP, was priced at EUR 65; but, finalizing the purchase, the app tried to charge me EUR 140! Had to go to LIS airport to buy at the right price. 2) Had to pay for my free of charge seats!!!! They changed 4 times!!! a) Having tickets with seat assignments free of charge, had the chosen seats confirmed on e-ticket. b) At airport, 3 days before departure, attendant informed that seats assignment had been erased; she made new seat assignments at worse location; c) On check-in, found that seats were changed again to worse even; now to the back, and “2 in the middle of 4”. d) Had to pay to get my original free of charge seat assignments!!! Had similar situations in all my recent TAP flights. Cannot believe is a system problem! Looks like more a TAP policy to short-change (long time, in my case) customers."

Plusy: "Friendliness of ground and cabin crew"
Minusy: "2 hour delay, but nobody at Manchester Airport Kept us indormend. Food on aircraft was poor (basically a coleslaw sandwich). Long drive from plane to terminal. Bags took forever to come"

Minusy: "We left 45 minutes late for a 3 am flight. In the middle of the night the priority is sleeping but we were awakened for food service at 5 am. Worst breakfast I’ve ever had too."

Plusy: "I liked the foot rests and leg room. The gluten-free meal was wonderful."
Minusy: "Although I had a delicious gluten-free dinner roll with the main meal, I was served a soggy rice cracker for breakfast. Why not another roll?"

Plusy: "The check in was smooth and boarding was quick"
Minusy: "We had problems with TAP up front related to baggage fares and them keeping the $85 I paid for my son who is 2 meters tall to be in an exit row and then assigned to a different seat. He was miserable for almost seven hours."

Plusy: "The personnal was amazing. They all treated me excellently. I would definitely fly again on this airline with this crew."

Plusy: "Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard."
Minusy: "The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer."

Plusy: "People were very nice that worked on the flight. Smooth flight."
Minusy: "Seats were hard as a rock"

Minusy: "Be aware at check-in. It seems TAP never keeps the promise on the seats you reserved/paid for. The seats reserved appear in your e-ticket and in their app after purchase. But at check-in you find you were moved to the back and to the middle. All good seats gone. Has happened frequently with us!"

Plusy: "The crew and the service."
Minusy: "The food - horrible... My TV did not work the entire trip."

Plusy: "Food, seats, flight attendants & in flight entertainment were all very good."

Plusy: "Food is worst I ever had in business class in 15 years of frequent flying. Worse than even many economy classes. Worse than many shirt hauls. Service is poor. Seats are super old. Only upside: on time"
Minusy: "Nothing to like here except timeliness"

Plusy: "Decent staff on the plane"
Minusy: "Could not move my seat the plane was very uncomfortable"

Plusy: "Boarding was 3:35hrs late. I landed from Boston around 9 am and left around 12:35. The layover was longer than scheduled. I was not pleased."

Plusy: "Hot food"

Minusy: "easy flight,"

Plusy: "Staff was friendly and somewhat helpful, they were able to offer some compensation and hotel."
Minusy: "I was placed on standby for my flight and ultimately did not get a seat. It took two hours to get a new flight sorted out and it didn't leave for 2 days. A massively inconvenient experience as I had a conference to attend and missed two days."

Plusy: "The seats were comfortable and already stocked with a pillow and blanket for all. we each had a personal screen stocked with movies, music, games and flight info. at no additional cost and that was great for passing the time during a long flight from Lisbon to NY. The crew was the best part, so pleasant and helpful and professional. We were instructed to close the shades and were allowed to sleep and woken up for the custom form and the great meal which had the option of soda or wine, etc. at no additional cost. The quality of the food was impressive and the salad even came with a packet of real Portuguese olive oil and vinegar. When appropriate we all had to open the shades and drinks were served again and later a small snack of a sandwich and a juice were given all in perfect timing."

Plusy: "The checkin staff at LHR were really good and helped me with my visa application. They helped me to not miss my flight. Ten out of ten for them."
Minusy: "In flight food was very poor"

Plusy: "Absoulty nothing"
Minusy: "Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so."

Plusy: "Crew was nice"
Minusy: "Flight from Porto to Lisbon was late. We almost didn't make our flight from Lisbon to Barcelona. Our luggage didn't make the connection."

Minusy: "No water, but it's a short flight so they probably just didn't have time."

Plusy: "Once we were boarded, everything went fairly smoothly. The cabin staff are not rude, however they are just there to serve food and drinks, and are totally uninvolved and unwilling to enforce any rules."
Minusy: "TAP is notorious for delaying departures, and both times I have flown with them, the flights have been delayed at least an hour. Their boarding procedure is also unorganized and often frustrating. The food is terrible. Don't eat the beef stew with Madeira sauce. It's like dog food."

Minusy: "No vegetarian meals, unless you request it 48 hours in advance. Seats are incredibly uncomfortable and the planes are old. Compared to the entertainment services provided on other aircrafts for other aircraft providers, the experience is abysmal. Bathroom was also not well attended."