Air Canada (AC)
Air Canada (AC)
Air Canada (AC)
Air Canada (AC)
Air Canada (AC)
Air Canada (AC)
| Kod IATA | AC |
|---|---|
| Trasy | 357 |
| Najpopularniejsza trasa | Montreal Pierre Elliott Trudeau Intl–Toronto-Lester B. Pearson |
| Obsługiwane lotniska | 101 |
| Najpopularniejsze lotnisko | Toronto-Lester B. Pearson |
Minusy: The plane didn’t have water in the bathrooms in the back of the plane so we had to use wet wipes to clean our hands afterwards. Entertainment system was slow. No complementary meals offered even though it was an international flight.
Plusy: The gluten free meals were quite good. Everything seemed clean.
Minusy: The plane was small for a transatlantic flight. The entertainment was not easy to find/access.
Plusy: The seat cushion had no support. I felt like i was sitting on seat supports
Minusy: Thicker seat cushion would be more comfortable.
Minusy: Seat cushions
Minusy: Last 4 rows of overhead bins reserved for crew and plane paraphernalia. Piece of overhead bin fell off and almost hit another passenger during boarding.
Plusy: The crew on today’s flight were phenomenal!! Wish I got their names. But as my mother worked for AC for 26 years so I travelled A LOT!! Have to say they were the best I can ever remember!
Minusy: When checking in all three Aguiar seats were rows away from each other. Bus to plane was not convenient.
Think assistance and children should be last on to decrease wait time as they will also be last off. Just felt that for years.
Plusy: Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free.
Plusy: Food and service
Plusy: Nostalgic plane ride
Minusy: Use more modern plane for these short trips. No drinks offered due to turbulence. Old Bombardier plane had no way of storing carry-ons other than beneath seat, thus limiting leg space
Minusy: Food and entertainment were lousy. There was dried barf on the wall, the audio jack and screen were broken, no salads were delivered to the plane that day. WHAT???
Minusy: Air Canada needs to update it's entertainment systems. On flights to and from my destination both the audio jack and screen were broken. Also, the flight did not receive any salads, leaving this vegan with slim pickings. Get it together, Air Canada!
Plusy: They had very bad service for 5 hours flight I asked two times I need a coffee but they didn’t give it for me and on that time I saw they serviced for two another guys just they said to me “we come back to you” but unfortunately they didn’t come back.
No facilities for calling the crew. I am very angry for my flight Toronto to Vancouver specially the bad crews.
Minusy: See and train the crew and look for your services for 5 hours flight.
Plusy: The crew was nice.
Minusy: Everything is too cramped. The sound on the entertainment unit is terrible.
Minusy: Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class
Plusy: Fantasic Experience. Loved it. Kind crew, great service, great enetertainment. HIghly reccommend!
Minusy: All good! Strat to finish a simple and enjoyable experience.
Plusy: Everything was perfect! The crew always ready to serve us!
Minusy: Perhaps, update media features! A small corner for children to keep them "busy".
Plusy: Crew was amazing
Minusy: Seats are too close together
Plusy: Good seat in preferred section (paid for at reservation)
Plusy: Ability to plug into a movie or music and go to sleep
Minusy: Not being woke up to find out if I want something to eat or drink. Aisle seat and i was being knocked a lot. I had been up over 30 hours and was exhausted.
Plusy: Movies I could plug in and go to sleep
Minusy: Being woke up and asked if I want something to eat. I am sure others would disagree but I was exhausted and could not go back to sleep and I had already been up 30 hours.
Plusy: Pretty standard seats and leg room. Courteous and friendly crew.
Minusy: Air Canada Rouge is pretty much the same as Air Canada except for entertainment service and I would say meal service. The entertainment service means you have to download their app, but unfortunately the streaming service wasn't always working. In terms of meal service you have to pay for alcohol.
Minusy: Power outlet didn’t work in 34G so couldn’t get work done.
Plusy: The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me.
Minusy: I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips.
Minusy: The seats hurt to sit in for long than a couple hours.
Plusy: Not one thing
Minusy: Too crowded. The service was horrible with cranky attendants. I had to clear my own food tray. Inconsistent and uncomfortable
Minusy: The attendants could have been more hospitable
Minusy: WiFi connection and thereby any information and entertainment did not work. Long wait for luggage.
Plusy: The staff member at the gate was friendly.
Minusy: No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time.
Could have been cleaner
Plusy: The flight attendants were fabulous on this flight.
Minusy: Older plane that showed lots of grime from past travelers. The seats in my row had old spills that seemed to have run down the backs of the seats and dried over. Gross!
Plusy: fast efficient boarding.. quick flight..comfortable
Minusy: It was all excellent.
Minusy: First plane was newer, 2nd plane was older.
Plusy: Flight connections,
Minusy: The seating was cramped, no entrainment package.
Minusy: The flight and crew were very good. An hour late taking off with not explanation. Frustrating on an hour flight.
Minusy: Flight left an hour late. Cramped seat. Only one drink service on a 4.5-hr flight. Disappointing.
Plusy: Great crew!! Super nice
Minusy: Food
Minusy: Air Canada changed our seating on day of travel. I had ordered tickets over a month in advance and scheduled seating for my wife and I on our 3 leg flight. Air Canada changed our seating on the 1st and 3rd leg and we were no longer sitting together.
Minusy: More leg room in economy class seating. Very little recline of seats. It is torture flying on a Boeing 777 for 8 hours in economy.
Plusy: Ease of travel
Minusy: The food was horrible on the plane
Plusy: Indifferent crew and confused/disorganised service!
Minusy: Crew needs to be more engaging and helpful...
Plusy: The crew was ok, very uncomfortable seat, I had an isle seat and everyone bumped into my shoulder. I never had to pay for checked baggage in a transatlantic flight, it’s not my first time flying. I was also asked to check my carry on, to what I declined for personal reasons.
Minusy: Online check in was not accessible.
Minusy: Online check in was not accessible.
Plusy: Service
Minusy: All was as good as expected
Plusy: I learned not to fly with air Canada again
Minusy: Stop lying to passengers
Give little care to travelers with infants
Telling us that there are so many infants traveling and no bassinet seats are available then find out that air Canada had sold themSellig for $100... Is a decisive act and careless
Minusy: Should enforce limits on carry on items which causes boarding delays and inconveniences. Some people with large personal items and backpacks and carry on take multiple storage spaces in overhead bins.
Plusy: Limpio,
Minusy: La comida mediocre
Plusy: Amazing crew and Ground staff. Check in and bag check in was really smooth and fast.
Minusy: Maybe some more options of snacks. In flight entertainment was not working so can’t say much about it.
Minusy: We were not informed our flight had been cancelled
Minusy: Not much keg room for a medium size female.
Minusy: Seats were very tight compared to other airlines
Plusy: Crew was great!
Minusy: Flight was delayed 3 hours
Plusy: The food and entertainment were great.
Minusy: The flight could have been on time.
Plusy: Yes, the seat was good. The crew was good. The food was average.
Minusy: Diversity (for the food) and free alcohol (1-2 drinks are reasonable for 11 hours flight)
Minusy: There were delays (3 times)
Plusy: Smooth flight
Minusy: Boarding procedure was a mess.. onboard headset plug didn't work
Plusy: We upgraded to business class so service was super attentive
Minusy: Business class on AC was equal to premium economy on west jet but lwithout the amenities on west jet
Good service
Plusy: Good service and no delays
Plusy: They had a movie screen with movies available. Even though the trip was short, it was nice to have that option.
Plusy: For the 9 hour flight it would have been nice to have a screen with movies available.
Plusy: The seat cushion had no support. I felt like i was sitting on seat supports
Minusy: Thicker seat cushion would be more comfortable.
Plusy: Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free.
Plusy: Food and service
Minusy: Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class
Plusy: Fantasic Experience. Loved it. Kind crew, great service, great enetertainment. HIghly reccommend!
Minusy: All good! Strat to finish a simple and enjoyable experience.
Plusy: Everything was perfect! The crew always ready to serve us!
Minusy: Perhaps, update media features! A small corner for children to keep them "busy".
Plusy: Pretty standard seats and leg room. Courteous and friendly crew.
Minusy: Air Canada Rouge is pretty much the same as Air Canada except for entertainment service and I would say meal service. The entertainment service means you have to download their app, but unfortunately the streaming service wasn't always working. In terms of meal service you have to pay for alcohol.
Plusy: The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me.
Minusy: I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips.
Minusy: The seats hurt to sit in for long than a couple hours.
Minusy: It was all excellent.
Plusy: Great crew!! Super nice
Minusy: Food
Plusy: Service
Minusy: All was as good as expected
Minusy: Should enforce limits on carry on items which causes boarding delays and inconveniences. Some people with large personal items and backpacks and carry on take multiple storage spaces in overhead bins.
Plusy: The food and entertainment were great.
Minusy: The flight could have been on time.
Plusy: We upgraded to business class so service was super attentive
Minusy: Business class on AC was equal to premium economy on west jet but lwithout the amenities on west jet
Good service
Plusy: Good service and no delays
Plusy: They had a movie screen with movies available. Even though the trip was short, it was nice to have that option.
Minusy: The plane didn’t have water in the bathrooms in the back of the plane so we had to use wet wipes to clean our hands afterwards. Entertainment system was slow. No complementary meals offered even though it was an international flight.
Plusy: The gluten free meals were quite good. Everything seemed clean.
Minusy: The plane was small for a transatlantic flight. The entertainment was not easy to find/access.
Minusy: Seat cushions
Minusy: Last 4 rows of overhead bins reserved for crew and plane paraphernalia. Piece of overhead bin fell off and almost hit another passenger during boarding.
Plusy: The crew on today’s flight were phenomenal!! Wish I got their names. But as my mother worked for AC for 26 years so I travelled A LOT!! Have to say they were the best I can ever remember!
Minusy: When checking in all three Aguiar seats were rows away from each other. Bus to plane was not convenient.
Think assistance and children should be last on to decrease wait time as they will also be last off. Just felt that for years.
Plusy: Crew was amazing
Minusy: Seats are too close together
Plusy: Good seat in preferred section (paid for at reservation)
Plusy: Ability to plug into a movie or music and go to sleep
Minusy: Not being woke up to find out if I want something to eat or drink. Aisle seat and i was being knocked a lot. I had been up over 30 hours and was exhausted.
Plusy: Movies I could plug in and go to sleep
Minusy: Being woke up and asked if I want something to eat. I am sure others would disagree but I was exhausted and could not go back to sleep and I had already been up 30 hours.
Minusy: Power outlet didn’t work in 34G so couldn’t get work done.
Could have been cleaner
Plusy: The flight attendants were fabulous on this flight.
Minusy: Older plane that showed lots of grime from past travelers. The seats in my row had old spills that seemed to have run down the backs of the seats and dried over. Gross!
Plusy: fast efficient boarding.. quick flight..comfortable
Minusy: First plane was newer, 2nd plane was older.
Plusy: Flight connections,
Minusy: The seating was cramped, no entrainment package.
Minusy: The flight and crew were very good. An hour late taking off with not explanation. Frustrating on an hour flight.
Minusy: More leg room in economy class seating. Very little recline of seats. It is torture flying on a Boeing 777 for 8 hours in economy.
Plusy: Ease of travel
Minusy: The food was horrible on the plane
Plusy: Amazing crew and Ground staff. Check in and bag check in was really smooth and fast.
Minusy: Maybe some more options of snacks. In flight entertainment was not working so can’t say much about it.
Minusy: Not much keg room for a medium size female.
Plusy: Crew was great!
Minusy: Flight was delayed 3 hours
Plusy: Yes, the seat was good. The crew was good. The food was average.
Minusy: Diversity (for the food) and free alcohol (1-2 drinks are reasonable for 11 hours flight)
Plusy: For the 9 hour flight it would have been nice to have a screen with movies available.
Plusy: Nostalgic plane ride
Minusy: Use more modern plane for these short trips. No drinks offered due to turbulence. Old Bombardier plane had no way of storing carry-ons other than beneath seat, thus limiting leg space
Minusy: Food and entertainment were lousy. There was dried barf on the wall, the audio jack and screen were broken, no salads were delivered to the plane that day. WHAT???
Minusy: Air Canada needs to update it's entertainment systems. On flights to and from my destination both the audio jack and screen were broken. Also, the flight did not receive any salads, leaving this vegan with slim pickings. Get it together, Air Canada!
Plusy: They had very bad service for 5 hours flight I asked two times I need a coffee but they didn’t give it for me and on that time I saw they serviced for two another guys just they said to me “we come back to you” but unfortunately they didn’t come back.
No facilities for calling the crew. I am very angry for my flight Toronto to Vancouver specially the bad crews.
Minusy: See and train the crew and look for your services for 5 hours flight.
Plusy: The crew was nice.
Minusy: Everything is too cramped. The sound on the entertainment unit is terrible.
Plusy: Not one thing
Minusy: Too crowded. The service was horrible with cranky attendants. I had to clear my own food tray. Inconsistent and uncomfortable
Minusy: The attendants could have been more hospitable
Minusy: WiFi connection and thereby any information and entertainment did not work. Long wait for luggage.
Plusy: The staff member at the gate was friendly.
Minusy: No staff at all to help with checking in bags. No communication from the pilot or crew about what was causing delays, or estimated arrival time.
Minusy: Flight left an hour late. Cramped seat. Only one drink service on a 4.5-hr flight. Disappointing.
Minusy: Air Canada changed our seating on day of travel. I had ordered tickets over a month in advance and scheduled seating for my wife and I on our 3 leg flight. Air Canada changed our seating on the 1st and 3rd leg and we were no longer sitting together.
Plusy: Indifferent crew and confused/disorganised service!
Minusy: Crew needs to be more engaging and helpful...
Plusy: The crew was ok, very uncomfortable seat, I had an isle seat and everyone bumped into my shoulder. I never had to pay for checked baggage in a transatlantic flight, it’s not my first time flying. I was also asked to check my carry on, to what I declined for personal reasons.
Minusy: Online check in was not accessible.
Minusy: Online check in was not accessible.
Plusy: I learned not to fly with air Canada again
Minusy: Stop lying to passengers
Give little care to travelers with infants
Telling us that there are so many infants traveling and no bassinet seats are available then find out that air Canada had sold themSellig for $100... Is a decisive act and careless
Plusy: Limpio,
Minusy: La comida mediocre
Minusy: We were not informed our flight had been cancelled
Minusy: Seats were very tight compared to other airlines
Minusy: There were delays (3 times)
Plusy: Smooth flight
Minusy: Boarding procedure was a mess.. onboard headset plug didn't work
