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Plusy: Pleasant crew. Appropriate and efficiently served snack.

Minusy: Boarding and disembarkation were slow.

Plusy: KLM are our airline of choice. A great full-service carrier with impecable standards.

Minusy: Nothing

Minusy: Crew members in Amsterdam were very rude and disrespectful

Plusy: Professional crew. Good simple check in.

Minusy: Nothing.

Plusy: Fantasic Experience. Loved it. Kind crew, great service, great enetertainment. HIghly reccommend!

Minusy: All good! Strat to finish a simple and enjoyable experience.

Plusy: Nostalgic plane ride

Minusy: Use more modern plane for these short trips. No drinks offered due to turbulence. Old Bombardier plane had no way of storing carry-ons other than beneath seat, thus limiting leg space

Plusy: Greatseats

Plusy: let me wait for next flight 24 hours later

Minusy: getting me on my flight and let me wait for 24 hours

Minusy: Seating is extremely cramped

Plusy: Seat was very comfortable. Crew was great.

Plusy: I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful.

Minusy: Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also.

Plusy: The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt.

Minusy: It’s standard European airline. Don’t expect Cathay, Singapore or Emirates.

Plusy: Great smooth flight, crew were friendly and many movies and shoes to choose from.

Minusy: Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.

Minusy: The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action

Plusy: The crew was very professional and courteous.

Plusy: Crew were very nice and accommodating. Chocolate always appreciated!

Minusy: The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight

Minusy: Food poor going to Munich , legroom poor.

Plusy: Attention and comfort

Plusy: Seat was both comfortable and spacious. Crew were very attentive and personable.

Minusy: Really great flight. Can’t say enough about it.

Plusy: Seats were too cramped up, legroom was a problem. A device was under the seat was cramping the leg room. The entertainment selection was very very poor for a long flight.

Minusy: Better entertainment selection.

Minusy: The plane is so old..,

Plusy: Pleasant crew. Appropriate and efficiently served snack.

Minusy: Boarding and disembarkation were slow.

Plusy: Fantastic gate agents!

Minusy: The food was terrible.

Plusy: The crew.

Minusy: The time between flights.

Minusy: The entertainment choices needs updates and more varieties I believe.

Minusy: At least give a glass of water.

Minusy: Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy

Plusy: Get down

Minusy: Everything and the crew more friendly.

Minusy: seats were uncomfortable, cramped, didn't recline had to pay for entertainment no flight status information during flight food wasn't tasty

Plusy: Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free.

Plusy: The crew was great, the seat was spacious enough, food was decent (enough to make me happy and not hungry) and the movies were 9/10.

Minusy: Still don't understand why I can carry on my skateboard from candada but have to check it when I'm in Europe... this isn't very convenient and costs too much extra money.

Plusy: Stewardesses were so kind and friendly on this flight, it was a very positive experience.

Minusy: Mejorar las oferta de películas abordo

Plusy: Attention and comfort

Plusy: Seat back tv’s

Minusy: Flight was delayed over 3 hours, food was mediocre at best

Minusy: I do not like that mono do sale me a ticket with no baggage and never will by a ticket from this company again!

Minusy: Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Plusy: The most comfortable coach seats I've ever been lucky enough to sit in (aisle and window in the first row of economy)! First time flying an A340-600, it's a great plane for a long trip.

Plusy: Crew was very attentive and professional.

Minusy: . The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat.

Plusy: Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.

Minusy: Cramped uncomfortable seating, USB port on seat-back video display does not charge a handheld device battery.

Plusy: The gluten free meals were quite good. Everything seemed clean.

Minusy: The plane was small for a transatlantic flight. The entertainment was not easy to find/access.

Plusy: Greatseats

Plusy: N/A

Minusy: All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people...

Plusy: Crew were accommodating. Not enough leg room.

Minusy: More elbow and leg room.

Plusy: Great flight

Plusy: Seat was both comfortable and spacious. Crew were very attentive and personable.

Minusy: Really great flight. Can’t say enough about it.

Plusy: The seats were nice and the food was unusually good

Minusy: More water brought to the seats. The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work.

Minusy: One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.

Minusy: Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class

Minusy: We parked at the furthest possible gate in international. Ridiculous walk!!

Plusy: Pretty standard seats and leg room. Courteous and friendly crew.

Minusy: Air Canada Rouge is pretty much the same as Air Canada except for entertainment service and I would say meal service. The entertainment service means you have to download their app, but unfortunately the streaming service wasn't always working. In terms of meal service you have to pay for alcohol.

Plusy: Direct flight nothing else

Minusy: Service could have been faster. Do they not give nuts anymore or a full can of soda? Plane has never been cleaned judging from the ventilation grills and the floor, perhaps in another lifetime...

Plusy: Seat was comfortable

Minusy: Had reasonable size carry on and it was frowned upon? Seat was right behind business class and separation curtain just is my laps

Plusy: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Minusy: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

Plusy: Food was really hot and good customer service

Plusy: The service and food were good.

Minusy: As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat.

Plusy: on time; boarding was smooth; leg space was good

Minusy: wifi was not working; food was below average; movie selection options poor

Minusy: I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!

Plusy: Love Lufthansa

Plusy: The food was good

Minusy: The seats were very cramped

Minusy: Better entertainment selection

Minusy: One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.

Plusy: Crew excellent

Minusy: Need to invent seat u can lay flat in

Minusy: Mejorar las oferta de películas abordo

Plusy: Great crew, especially on a long-haul flight. Decent food, considering how many people they were serving. Best bathrooms I have ever experienced on a large plane.

Minusy: Legroom, legroom, legroom!! If we are to be treated as sardines, at least pack us in oil. It gets worse every time we fly. Crew agreed; the airlines need to be put on notice. It makes their job impossible.

Plusy: The planes were well maintained. Good entertain emend choices. Food was decent too

Minusy: One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.

Minusy: The food

Plusy: Good seat in preferred section (paid for at reservation)

Plusy: The flight was redirected to ottawa due weather conditions specifically high wind which in my 20 years of traveling never experienced this here in Canada. We stayed for an hour and at the end of it arrived at Montreal airport at 3:45pm. Terrible service. Refund and or adjustment on tickets price should be reviewed.

Minusy: Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class

Minusy: Last 4 rows of overhead bins reserved for crew and plane paraphernalia. Piece of overhead bin fell off and almost hit another passenger during boarding.