ZAD
Znajdź tanie loty do Zadaru
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1 dorosły
Ekonomiczna
pt. 21.4
pt. 28.4
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Zadar – Top linie (5)
Wyniki na podstawie opinii użytkowników KAYAK7,8
Austrian AirlinesWynik na podstawie 4699 opinii
8,1Wejście na pokład
7,9Komfort
8,4Załoga
7,3Rozrywka
7,4Jedzenie
Opinie o liniach lotniczych
Plusy: "fast and friendly checkin, fast boarding, easy transmit"
Minusy: "food"
Plusy: "fast and friendly checkin, fast boarding, easy transmit"
Minusy: "food"
Plusy: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."
Plusy: "Seat was very comfortable. Crew was great."
Plusy: "Seat was very comfortable and lots of leg room. Food was good."
Plusy: "The cleanest of the airport and the airplane"
Minusy: "The 15 hours layover"
Plusy: "No wifi or any entertainment. Flight delays and lost baggage!"
Minusy: "No wifi or any entertainment. Flight delays and lost baggage!"
Plusy: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Minusy: "The snacks are super small, which isn’t unexpected when the flight time is so short."
Plusy: "Everything"
Plusy: "That we landed in the end"
Minusy: "More communication to passengers when there are so big delays (almost 2 hours)"
Plusy: "Very comfortable journey, leaving on time, arriving on time"
Plusy: "Everything was just right."
Plusy: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Minusy: "Nothing!"
Plusy: "Decent amount of space between seats"
Plusy: "Service was outstanding!"
Plusy: "Flight was on time and we arrived on time Service was good and the crew was courteous and friendly"
Minusy: "long layover before my next flight to Chicago"
Minusy: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Plusy: "I liked the abundant choices for entertainment and the comfortable seating."
Minusy: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."
Plusy: "This is always a pleasant airline to travel with."
Minusy: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."
Plusy: "Liked all except the food"
Minusy: "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"
Minusy: "I had a weelchair and nobody assist me in Viene in Austria"
Plusy: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."
Plusy: "I liked that the plane eventually came..."
Minusy: "That the plane was an hour late..."
Plusy: "Staff were always courteous."
Minusy: "Cancel it"
Plusy: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Minusy: "Seat backs were rock solid without use of a personal pillow."
Plusy: "boarding/deplaning relatively quick. plenty of leg room in emergency row seat"
Minusy: "only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall."
Minusy: "The airplane came late, delaying our trip. Despite that, the luggage would not come, and the claims office was ridiculous (despite of the destination being within 1 hour of drive from the airport, it took us 24 hours of our short vacation trip to deal with luggage). It seems that LH has these problems regularly, and they don't seem to care; I guess we'll have to try someone else to avoid suffering the same problem every time. The employees already knew the luggages are in a mess, and so were the claims. When taking LH, we have to accommodate luggage delay into our planning."
Plusy: "Everything OK"
Minusy: "Arrived 5’ later, lost train"
Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("
Plusy: "Nice flight freindly staff"
Minusy: "Not comfertable chairs"
Plusy: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."
Plusy: "Boarding process quick and on time."
Minusy: "no entertainment to rate."
Minusy: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."
Plusy: "Everything"
Minusy: "Nothing"
Minusy: "Food I think getting worse."
Plusy: "I like the food , service and clean airplane."
Plusy: "Food and service was great as always! comfortable seats and quality in flight entertainment!"
Plusy: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Minusy: "No tv, maps or entertainment at all."
Plusy: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Minusy: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."
Plusy: "surprisingly tasty meal, smooth and on time flight"
Minusy: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"
Plusy: "Good movie selection on flight"
Minusy: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."
Plusy: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
Minusy: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."
Plusy: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."
Plusy: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."
Plusy: "Best take off, Best Fight, Perfect Landing...!!!"
Minusy: "Diner was tasty...but, no breakfast... would have been great..!!!"
Plusy: "It was such a short flight, no comment for this leg."
Minusy: "No organized boarding system, the entire plane was told to get in line at the gate with the exception of business/first class and elderly or people traveling with children."
Minusy: "Flight cancelled morning of the flight and our direct flight on Austrian Air turned into a flight on Lufthansa with a layover in Munich. Not pleased with their handling of the situation and their very blasé customer service"
Plusy: "We have children and the crew was very helpful in making it an easy boarding process for all of us."
Minusy: "Initially we were jammed into a gate area with all guests and it was absolutely horrible and not safe, especially with our kids."
Minusy: "Policies on bringing stroller differed between each trip. And they were not polite about it."
Plusy: "Everything seemed all right"
Nothing bad, nothing special.
Nic szczególnego
On time flights and all services were fine except two of our four bags were lost. We have medical equipment in one and hope they find them soon. Currently, we have received no update or information.
The flight was too short to have food and entertainment. Otherwise excellent.
My baggage was lost several days
Everything was good
I was flying with 2 older children and would appreciate if we had window row sits ,and not be seated near screeming toddlers. Sandwich was terrible.
Nie poleciałem bo samolot bie zaczekał na transfer 5 minut
Lufthansa sobie nie radzi
I was not able to take the return trip back to Boston as scheduled. The first part was the flight from Warsaw to Munich with the departure time 1:15 pm on July 24. When I arrived at Chopin airport in Warsaw I learned that the departure time was changed to 9:15 am. I have not received any notification about the change of the departure time. I had to change my travel plans which could have been easily avoided if I were informed about the change. I used to have respect for the excellent service Lufthansa was providing. Lufthansa proved not to be the same reliable air line anymore. Lufthansa also managed to lose my suitcase. Very disappointed with the level of Lufthansa service.
Obsługa miła i pomocna, jedzenie bardzo dobre.
Obsługa miła i pomocna, jedzenie bardzo dobre.
Lufthansa keeps dropping quality of service. The food is just awful and I noticed other passengers also skipped the meals. They used Boeings before now just Airbus that feel old and are as comfortable as a bus. However Lufthansa seem to be the cheapest option so I should not complain.
Nic
Beznadziejnie
Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."
Plusy: "The crew were nice enough. However, I thought it was strange that the flight attendant woke up the guy next to me to see if he wanted to eat, which he didn’t."
Minusy: "Checking in was bad. We had difficulty with the agent, who said that we needed to wrap our plastic tubs. We have flown other airlines using these same tubs for 15 years. After our minor altercation, the food on the two legs from Dammam and then on to Atlanta was very bad. I am not very picky with food and like just about anything. However, I was unable to eat the food served in 2 out of 3 meals. My time on Frankfurt was also not very pleasant. I will most likely try to avoid Lufthansa in the future."
Minusy: "Improve quality of on board announcements."
Plusy: "the crew was good , seat was not so comfortable"
Minusy: "seat need to be more soft for a trip during 8h //"
Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"
Plusy: "Free entertainment, excellent food"
Minusy: "Cabin was too warm; unable to adjust air at seats"
Plusy: "Pilot kept us informed throughout the flight."
Minusy: "Onboard services."
Plusy: "We landed safely. I like the A380."
Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."
Plusy: "Ogólnie ok"
Minusy: "Boarding"
Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Plusy: "I paid to go with Lufthansa airways not with United Airways. And I came to know the day of the flight that I was to board United airways. Really disappointed."
Minusy: "In the international flight United Airways charge for the Wiskey liquor. And that is ridiculous."
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"
Plusy: "Clean new Airbus 380. Nice crew"
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Plusy: "The crew was intuitive and caring. Very nice and polite"
Minusy: "The is no good reason why we had to wait 1 hour in line for security as only two Security booth are active. I believe there is a room to increase the number of security mabhines and personal in that specific gate"
Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Plusy: "Timeliness of fligyts"
Plusy: "Very pleasant crew."
Minusy: "No complaints"
Plusy: "Friendly staff"
Minusy: "Nothing"
Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."
Plusy: "I love that I only had to take 2 planes I will buy this way again"
Plusy: "The crew, both in SFO and on board where e excellent. We were well taken care of, in both area's. The service on the plane were top notch, anticipating our every need. The food was yummy and the entertainment great!"
Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."
Minusy: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."
Minusy: "Opóźnienie lotu"
Minusy: "I was waiting over 1 hr for my l"
Plusy: "Obsługa i jedzenie"
Minusy: "Nic"
👍👍🙏👍👍
Didn’t get our bags at all.
Plusy: "Smooth and simple. Great flight!"
Plusy: "On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!"
Minusy: "It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure."
Plusy: "Comfortable, on time, smooth boarding"
Plusy: "Evriting"
Plusy: "It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy."
Minusy: "They should finally replace old ATR-72."
Plusy: "Super comfortable the seats and staff"
Minusy: "Nothing it was great."
Plusy: "Nothing"
Minusy: "For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever"
Plusy: "Food was fantastic. Crew was attentive and polite."
Plusy: "Crew was friendly and very attentive. Food was better than most airlines’ long haul meals."
Minusy: "Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight."
Plusy: "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Minusy: "More movies and TV shows please!"
Minusy: "Boarding area was small for more different flights and there was not possibility to buy water or coffee or any snacks. The only one toilet seat was very dirty, smelly. During a heavy rain the baggage was not covered on the carts and baggage was wet completely."
Plusy: "The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival."
Minusy: "The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time."
Plusy: "Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)"
Minusy: "I know this was a short flight but one tiny bag of pretzels is just not acceptable!"
Plusy: "Fast service, kindness."
Minusy: "They should finally get rid of these old ATR-72 and replace them with some newer aircraft."
Plusy: "Crew"
Minusy: "Seats"
Plusy: "good service , everything good."
Minusy: "nothing"
Minusy: "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."
Plusy: "Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation"
Plusy: "Nothing"
Minusy: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."
Plusy: "Nothing"
Minusy: "The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs."
Minusy: "Flight was late and caused loss of connection flight to Amsterdam"
Minusy: "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."
Plusy: "Comfortable aircraft"
Plusy: "New plains, great crew, on time. Quick check in, great price."
Minusy: "Sandwich was small but in Swiss I got only an ice cream on the short flight like this, so that seems to be OK."
Minusy: "The fact that, although the card said it was the same company for both flights (two-legged), I could not get a boarding pass at check/in for both flights, for both the outbound and return journey, and had to go through customs and border control twice just to get a new boarding pass each time. Leg room can be better, even with the extended legroom space."
Plusy: "No complaints"
Minusy: "Everything was OK"
Minusy: "No entertainment No food for vegetarians"
Plusy: "A short connection"
Minusy: "Afrer a day I am still in Pittsburgh!!!"
Plusy: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Minusy: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."
Plusy: "Quick flight"
Minusy: "Time it took to board and leave"
Minusy: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"
Minusy: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."
Minusy: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."
Minusy: "It was very cold in airplane. Bad food. No covers. No tv"
Plusy: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Minusy: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."
Minusy: "The fact that I tried for nearly a week to CANCEL the flight. Yet was given no help, after sending email after email, making sure that I covered whatever was possible on my side. And of course, no response. Ended up forced to simply not attend the flight. Thanks a lot for a GREAT customer support, AirSerbia... (being cynical here, just making sure I do what I can so you get this)"
Plusy: "I liked the price I paid for the flight and the legroom between the seats - as I'm fairly tall - 6'3"/over 190sm, that was a big concern for me and that's why I didn't go with other carriers. I ended up having an entire row of 4 seats to myself, so I was able to stretch out and get some sleep. Flight attendants were coming around very often with drinks."
Minusy: "I expected to get an e-mail with an offer to upgrade to Business Class as I was flying a day before my birthday, so I was in a mood to treat myself - but unfortunately, that never came. Once on board, when the meal was served, the breakfast meal had the scrambled eggs soaked with water, so didn't get the amazing food that others have talked about., Before landing, we were served a long sandwich that was very amateurish. Boarding was chaotic - as typical in many places in Europe, there is no boarding order - just people forming a line and getting on the plane."
Plusy: "Very friendly staff"
Plusy: "Short flight so the lack of enterntainmet was not a problem. Clean airplane, tidy and very friendly staff. Food and drinks very fine compared to duration of the flight. Deparure on time, same with arrival."
Minusy: "As I said this flight was on time, but the previous, CDG - BEG was delayed one hour."
Plusy: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Minusy: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."
Plusy: "Flight crew are nice, reasonable service during flight"
Minusy: "The flight was delayed at Rome, so the stop at Belgrade was short. Luggage did not arrive with the flight, only after two days they arrived to the destination. After two days the luggage arrived dirty and a bag of "Sephora" cosmetic company missing from one of the suitcase."
Plusy: "Flight Crew and Ground service behavior during the problem with the plane damage."
Minusy: "Poor capacity building of the lower service people at the ground level at Abu Dhabi airport. They should have proper information for all passenger's issues."
Plusy: "Nearly all, but inadequate organisation a fuel leaking problem at AbuDabi airport on 10/02/2016."
Minusy: "Passengers were kept 3 hours in the plane during the impairment."
Plusy: "Huge legs space for economy class, great service!!!"
Plusy: "Food is very good"
Minusy: "Flat bed is not comfortabl, no mattras.."
Plusy: "Service was very good"
Plusy: "Short flight. 50 minutes one way.there was no entertainment so I cannot comment on the entertainment."
Minusy: "It was a propeller plane. It was very noisy. Our seat was number five. Next to the propeller. A lot of empty seats and we asked to be moved to a different seat but was not accommodated. I would suggest Providing earplugs to the passengers. On our return trip we were in route to. A little bit less noise, but still need your plugs. On our return trip the luggage took a long time to reach baggage claim, but 40 minutes. The flight was only 15 minutes long."
Good budget airline, comfortable seats and pleasant crew
I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.
test
Plusy: "The flight was pretty smooth considering it was a small plane."
Minusy: "I did not appreciate having to give my hand luggage into the hold which meant that I did not have any money to purchase any drinks on the flights and I was also sitting next to an overweight man which made it very tight for space."
Plusy: "Entertainment was good."
Minusy: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Plusy: "The plane left and arrived on time."
Minusy: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."
Plusy: "Boarding and getting off the plane was fast"
Minusy: "Our luggage space was occupied with bags from passengers from other rows."
Minusy: "Flight delay (according to the information 1 h, in reality 1,5 h)"
Plusy: "It was efficient"
Minusy: "More comfortable"
Plusy: "The crew was fine and boarding was efficient."
Minusy: "We missed our connecting flight, had to wait six hours to fly to Munich, then sat in the Munich airport for four more hours as the flight to Milan was delayed. My bag made it to Milan by 10:30, I arrived at 22:00."
Plusy: "Smooth experience, no problem."
Plusy: "Crew was very friendly!"
Minusy: "The plane smelled terrible - almost like one of the toilets had backed up."
Minusy: "Flight was cancelled, difficult rebooking."
Minusy: "Nothing except control for entertainment didn’t work"
Plusy: "Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful."
Minusy: "Information"
Plusy: "Was on time"
Minusy: "The food was horrible junk. I can not imagine, how anybody can dare to offer this somebody to eat. Headphones were extra pay."
Plusy: "The price"
Minusy: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Plusy: "On time"
Minusy: "N/A"
Plusy: "Muy cumplidos y personal amable"
Plusy: "On time flight and friendly staff"
Minusy: "2h delay"
Minusy: "The flight was delayed and we could not check in online from home."
Plusy: "Nic"
Minusy: "Wszystko"
Plusy: "The crew was friendly and helpful!"
Minusy: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Plusy: "Not much really except Wi-fi which is pricey though."
Minusy: "Delayed with no information. Boarding bit chaotic and once on board no food left to buy as everything has been sold out. Despite me being in row 1 and the first customer to be served. Plane arrived at low cost Barcelona terminal and we had to wait quite long for our luggage. Eurowings race to the bottom."
Plusy: "Nothing"
Minusy: "Timing Food Service Entertainment"
Plusy: "Nothing."
Minusy: "Delayed twice, no explanation. Full flight then had to board through one door, with no separation of seat numbers. Truly amateur. Euro Wings food choices certainly didn't appeal."
Minusy: "I did not board, because another flight delay caused me to miss this flight."
Plusy: "Check in was easy and they answered my questions about a connecting flight, bags are relatively cheap to check in, and pilot made sure we were able to get to our connecting flight."
Minusy: "Nothing really, just a typical budget flight."
Minusy: "Delayed on both legs of the flight plus poor communication relating to why and approximately how long we would have to wait."
Plusy: "Everyone was nice."
Minusy: "When we finally were able to board it went smoothly. The crew was nice, but nothing amazing. Not very comfortable but not surprised for a short flight. There was no “food”. There was no “entertainment”. Kayak was great for information and reminders!!!"
Plusy: "Flight was on time!"
Minusy: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Minusy: "Flight was cancelled; waited in the Rome airport for over 8 hours waiting for assistance and for a new flight for tomorrow and then another 2 hours we had to wait for a shuttle to take us to the hotel. By far worst airport/airline experience by far. Will never book with Austrian/Eurowings ever again."
Minusy: "The entire process to get on a bus to go to flight was delayed by over 15 minutes so the ticket agent could fix one person's flight. There were over 40 people waiting to board the bus. Terrible."
Plusy: "I received a little meal. Pleasant manner of staff."
Minusy: "No problem"
Plusy: "Once we were all aboard the completely booked out flight, it didn’t take long to take off. The captain apologised for the delay and kept us up to date with our progress during the short flight. Staff were efficient and friendly."
Minusy: "Lack of communication at the boarding gate. It wouldn’t take much to let people know the reason for the delay. And, while I understand that it isn’t possible to cater for all allergies on a short flight, there are enough people with food intolerances to have a few options other than wheat based snacks."
Plusy: "Spacious seating for a budget airline."
Minusy: "Nothing. All good."
Plusy: "legroom was ok but i paid for it"
Minusy: "i somehow ended up having paid for a "meal" onboard, which consisted of half a sandwich (don't know why they thought mayonnaise went with cheddar), half a cup of coffee and a carton of water. Apparently that cost me 10 euros and it was something i should have unticked when reserving my seat. the flight was also delayed an hour with minimal apology."
Plusy: "RUINED OUR TRIP"
Minusy: "LUFTHANSA IS TERRIBLE"
Minusy: "Flight was cancelled--no crew!"
Plusy: "Friendly crew. Good flight."
Minusy: "No bad sides."
Plusy: "It could have been a good flight but the route taken was awful"
Minusy: "Y in Geneva without clothes or meds. SwissPort at GVA doesn’t Java a clue."
Minusy: "Opoznienie"
Minusy: "Paid 18 pound extra for extra legroom and a snack but when asked the airhostess she said we didnt pay for one"
Plusy: "Comfortable and enjoyable."
Minusy: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Minusy: "Boarding setup was small and a lot of waiting due to multiple flights being boarded at same gate..."
Minusy: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Plusy: "Overall accessibility, timing, response from check in attendants, and flight attendants, and comfort."
Minusy: "The last minute gate change where I imagine may be necessary, there were no announcements or follow up info, save the alert I received from the kayak.com app on my phone. This could've presented a big problem had my mobile not been charged."
Wszystko ok.
Plusy: "szybko jak zawsze"
Minusy: "Wypelnianie dokumentow wymaganych przez polski rząd dla cudzoziemców nie znajacych jezyka....otrzymuja strony a4 drobnym drukiem tylko po polsku,bez tlumaczenia, a zaloga byla dzis ze wszystkich stron, tylko nie z Polski.Nie wiedzieli takze, czy osoby podróżujące tranzytem maja je wypełniać, czy tez nie."
Plusy: "Priority boarding was a plus for it allowed for me to travel with carry on only"
Minusy: "Nothing. It was perfect for the service provided"
Minusy: "Obsługa dramat.. Cztery osoby stały cały czas rozmawiając ze sobą z tyłu lub przodu samolotu. Po turbulencjach zapomniały odblokować toaletę ludzie stali dobre 15 minut. Nie reagowały na dzwonek. Obsługa wdawała się w rozmowę z pijanym pasażerem. Dramat!!!"
Minusy: "Mógłby się nie opóźniać"
Plusy: "Friendliness of crew."
Plusy: "On time"
Minusy: "Space"
Plusy: "Dużo miejsca na nogi / ale to dodatkowo wykupione miejsce na nogi. Ma to sens przy dużym wzroście."
Minusy: "W takie upały mogli by dawać wodę za darmo."
Plusy: "Good crew"
Minusy: "Seats"
Minusy: "We were cooped in a very small area before boarding and it was too hot and not enough seats."
Minusy: "W samolocie było zdecydowanie za ciepło"
Plusy: "Załoga super"
Minusy: "Siedzenia, sa strasznie niewygodne"
Plusy: "Załoga pomogła mi znaleźć zgubioną kurtkę. Byli bardzo mili."
Minusy: "Brak miejsca na książkę/telefon przy siedzeniach np. z przodu na siedzeniu przed pasażerem."
Plusy: "Przybyliśmy na miejsce 25 minut przed czasem!!!!"
Minusy: "Nic :)"
Plusy: "Nowy samolot"
Plusy: "Niesamowita załoga"
Minusy: "wygodę i rozrywkę"
Plusy: "crew were cheerfull"
Minusy: "Ryanair are fleecing customer regarding the wheelie carry on bag. Customers should be told about their new 'rules' and all the extra costs at the point of purchasing the the ticket as when you add the extra costs on the flight is no longer a bargain and flying with BA is a much better option."
Plusy: "Punktualnie i sprawnie, z wyjatkiem problemow z miejscem na bagaż na pokładzie."
Minusy: "Tłum ludzi z wykupionym priorytetem, przez co kolejka i czas oczekiwania rownie dlugi, oraz brak miejsca na bagaż na pokładzie."
Plusy: "Mimo to że mój poprzedni lot był spóźniony, dzięki profesjonalizmu pracowników lotniska Kraków zdołźylem na lot do Oslo - Torp"
Minusy: "Samolot niestety mimo, że przyleciał na czas, miał 30 min opóźnienia na starcie..."
Plusy: "Załoga Ok, sam lor bez zastrzeżeń."
Minusy: "Brak informacji czemu stoimy i nie odlatujemy planowo."
Plusy: "miła odprawa i załoga pokładowa"
Minusy: "kolejki i czekanie na wejście (mimo priority) bardzo głośne zachowanie pasażerów - dzieci oągłdały głośno filmy bez słuchawek, rodzice mniejszych dzieci pozwalali im wrzeszczeć dla zabawy, niektórzy dorośli krzyczeli do siebie"
Minusy: "Staff at check-in desk were rude. My carry on luggage was taken from me and placed in the hold even though I booked my flight long before Ryanair changed their rules about charging for carry on luggage. The sticky tab that the member of staff placed on my back has left marks all over the handle."
Minusy: "Odwolany"
Plusy: "Odprawa przebiegła bardzo sprawnie, żadnych większych opóźnień"
Minusy: "Strach ze ten lot mogl zostać odwolany"
Plusy: "Crew members."
Minusy: "Aeroplane needs revamping."
Plusy: "Wszystko sprawnie i szybko"
Plusy: "Early arrival."
Minusy: "Waiting in hallway and then tarmac to board."
Plusy: "Prompt bag drop and boarding"
Minusy: "Finding the car rental drop off point"
Plusy: "Ogólnie to tylko miła obsługa jest na plus, reszta to porażka."
Minusy: "Nie dość, że lot był opóźniony, to zmieniono bramkę na oddaloną od pierwotnej o kilometry, trzeba było się cofnąć do sali odlotów, później dwa przystanki kolejką i jeszcze maszerować dobre 400m. Jak już wsiedliśmy, to pilot zakomunikował, że postoimy przy terminalu jakieś 40 minut, bo korytarze powietrzne zwężone, czy coś w tym rodzaju. Na ciepło posiłki tylko po starcie. Masakra jakaś."
Minusy: "Opóźnienie lotu częste w przypadku Ryanair"
Plusy: "Once the aircraft arrived the boarding and take off were fairly quick. The flight itself self was extremely quick and there was no hassle. Quite impressed with that."
Minusy: "The flight was delayed initially with 2 hours. There was no notification by the airport. After 2 hours there was another hpur delay. Again there was no notification. We and the other passengers had to constantly last to the gatw screen to see any updates. We were left in the dark until the very moment we started boarding."
Minusy: "Odlot opóźniony o 3h."
Plusy: "Check in was very efficient"
Minusy: "I recently had hip surgery. The amount of space available was horrible given my already limited mobility and pain."
Plusy: "Price"
Minusy: "Baggage policy"
Plusy: "Samoloty to taki ładne maszyny :)"
Minusy: "Lot był opóźniony o ponad dwie godziny i nawet jak już wszyscy byli w samolocie, czekaliśmy już z włączonymi silnikami pół godziny. Po wylądowaniu również czekaliśmy 20 min na autobus. Łącznie lot opóźniony o 3 godziny i żadnej rekompensaty ze strony linii lotniczych."
Minusy: "Delays"
Plusy: "Punktualnosc"
Plusy: "The plane left on time."
Minusy: "The plane itself was probably one of the most disgusting that I have ever been on. There was literal garbage and food all over the floors, the air flow was not working properly, the crew was not friendly, and upon boarding I was made to wait for a reason that was never explained although I had paid for priority boarding. This airline needs some serious help, because my flight to Ibiza was also a terrible experience. Would 10/10 NEVER fly with them again."
Plusy: "There was basically nothing that I liked/enjoyed"
Minusy: "The staff was rude and unhelpful"
Plusy: "Wszystko było ok"
Minusy: "I was not allowed to come aboard because of not showing passport. This was a bad surprise to me."
Plusy: "Profesjonalnie, lot przyjemny."
Minusy: "Ponad 2h opóźnienia przez które nie starczyło nam czasu na zwiedzenie Aten..."
Plusy: "Nothing"
Minusy: "I got charged 69 euros for not checking in online!!!!! More than the ticket price!!!!!!! This is robbery! Worse airlines ever, thieves! Do not ever travel with this company"
Plusy: "new plane"
Plusy: "Bardzo przyjemny szybki lot"
Minusy: "Opóznienie lotu powrotnego"
Plusy: "Piękne widoki nad lotniskiem w palermo. Bardzo miły i komunikatywny pilot! Punktualnie i profesjonalnie"
Minusy: "6 godzinne opóźnienie lotu"
Plusy: "Dobrze i na czas"
Plusy: "Komfort 2 Samolotu był lepszy nie pierwszego - więcej miejsca"
Minusy: "Na lot z Modlina musiałem czekać około 1.5h przy czym musieliśmy wymienić samolot z powodu awarii (awarię mogę zrozumieć ale to po co siedzieliśmy przez godzinę w samolocie i nie informowano nas dla czego jest niedopuszczalne) prze to ledwo zdążyłem na kolejny lot"
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