We had to stand for 25 minutes after showing our Boarding Passes before being allowed to walk to the plane. It would have been better if they delayed boarding until everything was ready.
The lady at the check in desk was brutal. I explained her that I'm coming 2 com connection flights and I did not know that I have do to ht th the myself. She insisted and had me pa id the 50€
People are not wearing masks and crew don’t care
Minusy: "Mógłby się nie opóźniać"
Minusy: "Una linea area dedicada a transoprtar mercancia humana. No se porque no le cobran por respirar en el avion. No es para las peronas que esperan atencion."
Minusy: "I tried to check in 24 hours before the flight and was unable to, resulting in a missed flight and hundreds of USD for another flight plus the cost to get to another airport"
Minusy: "Nie wpuścili na pokład bo był błąd w nazwisku,"
Plusy: "Staff was very friendly both ground and cabin. Flight left a little late but all in all it was a good service. I certainly wouldn't complain."
Minusy: "I didn't particularly like the constant upsale(online)but then it is a budget airline, so this is to be expected these days"
Plusy: "On time"
Plusy: "Dużo miejsca na nogi / ale to dodatkowo wykupione miejsce na nogi. Ma to sens przy dużym wzroście."
Minusy: "W takie upały mogli by dawać wodę za darmo."
Minusy: "Bagaż podręczny, chociaż żeby mały plecak był. Rozmieszczenie pasażerów jest co najmniej złośliwe."
Plusy: "Fast and efficient"
Minusy: "Check in is a nightmare, questions are crazy even though you have paid extra for priority and 10kg carry on still had to check it in under the plane"
Minusy: "W samolocie było zdecydowanie za ciepło"
Plusy: "Załoga super"
Minusy: "Siedzenia, sa strasznie niewygodne"
Plusy: "Przybyliśmy na miejsce 25 minut przed czasem!!!!"
Minusy: "Nic :)"
Plusy: "Amazing crew"
Minusy: "It would be nice if the back of the chair was reclining"
Plusy: "Got us from a to b."
Minusy: "No announcements or apology for lateness of slight by 1hr 15 mins No tunnels direct to plane from gate. Long flights of stairs from gate to tarmac. 10 minutes queuing on tarmac to board plane. No priority for those like us with child under 3 yrs we were always in the back of the queue. Coach from plane to terminal twice overfull and nowhere to sit with 2 year old child with slippery and wet floors. Lack of seating room uncomfortable journey. Vastly overpriced food and drinks on plane, not priced in £s so unable to pay."
Plusy: "Flight was smooth an was in early"
Plusy: "miła odprawa i załoga pokładowa"
Minusy: "kolejki i czekanie na wejście (mimo priority) bardzo głośne zachowanie pasażerów - dzieci oągłdały głośno filmy bez słuchawek, rodzice mniejszych dzieci pozwalali im wrzeszczeć dla zabawy, niektórzy dorośli krzyczeli do siebie"
Plusy: "Sprawnie, bez niespodzianek, o czasie, miła załoga"
Minusy: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"
Minusy: "Had to pay $60 to check in because we had booked the flight after Aer Lingus canceled two of ours in less than an hour. It was good we got the flight and I will give kudos for that because we had to get to Manchester before our other flight took off, but we were surprised at the high price to have the person check us in if we didn't do it online. Lesson learned."
Plusy: "front-line staff were sincere. Plane was well-maintained."
Minusy: "Chat staff wasn't competent."
Minusy: "Opóźnienie lotu częste w przypadku Ryanair"
Minusy: "Odlot opóźniony o 3h."
Plusy: "Efficient service on board."
Minusy: "Service slow on the ground but not terrible. The person who handled the bags was efficient but a miserable person and rude. That is not necessary! I am referring to checking the bags at the check in and check bag counter in Catania."
Minusy: "Sat on the plane for 1:30 due to delays and missing our departure slot then to be informed that there was no water ,drinks or any food on the plane due to “supply issues”. Then the conveyor system to broke down at East Midlands and all the cases had to be moved into the collection area by had by 2 security staff All in all 3 hours later for the booked taxi and didn’t arrive home till 4am ! Never had such a bad experience with Ryanair and East Midlands airport"
Minusy: "We were delayed by an hour. There was no where to sit and there was no information about what was happening. Onboarding was chaotic. The luggage masters where not by the plane when passengers where ready to board so people just went up without handing in their luggage."
Plusy: "Bad and expensive"
Minusy: "Bad expensive and delayed"
Minusy: "Duże opóźnienie i złe wyrównanie ciśnienia w kabinie przy podchodzeniu do lądowania/ wrzask dzieci i godzinne dochodzenie do właściwej słyszalności dorosłych/"
Plusy: "Arrived on time"
Minusy: "Screaming children and little food on offer. No tea...again"
Minusy: "hałas, bałagan"
Plusy: "Everything . Staff, efficiency ,boarding process"
Minusy: "Nothing I can think of"
Plusy: "Nothing! Terrible airline and so inefficient"
Minusy: "Waited over an hour to board while we stood in line for this ! Stayed an additional 45 mins after landing for our luggage to drop. Horrible horrible airline"
Plusy: "Wszystko było ok"
Minusy: "Brak przygotowania samolotu do lotu. Opóźnienie 1h"
Plusy: "Piękne widoki nad lotniskiem w palermo. Bardzo miły i komunikatywny pilot! Punktualnie i profesjonalnie"
Plusy: "Brakowało mi polsko języcznej obsługi. Na locie krajowym to powinien być standard."
Plusy: "szybki sprawny lot"
Minusy: "Troche dziwnie wyglada sytuacja z tym ciaglym nagabywaniem do zakupów, np perfumy w dobrej cenie, a może zegarek, troche jak na targu w Egipcie :)"
Minusy: "6 godzinne opóźnienie lotu"
Plusy: "Please return my money."
Minusy: "Please return my money."
Plusy: "The flight was easy; no issues."
Minusy: "No USB charging ports on the airplane."